Name: UNPLAN Shinjuku
Address: 5-3-15 Shinjuku, Shinjuku-ku, Tokyo, Tokyo, 1600022, JP

10/10

Exceptional

15 Jul 2026

Joseph

Really nice hostel with very considerate guests.

4/10

Poor

20 Jun 2026

Son

Room is not well decoration with having air conducts inside the room. We felt living in the basement of the house.

Family

6/10

Pleasant

18 Jun 2026

Jose

It was ok, nothing fancy but we knew that from the start. Workers are hardly there, so you have to figure out stuff on your own. But for the price, not bad.

Friends

6/10

Pleasant

18 Jun 2026

cheryl

The place was no doubt very clean. It’s great for a very short stay, if accommodation is not important to you. We rented a private room which was way smaller than advertised. It might have two beds but definitely not enough space for one much less two persons. We referred to it as a basic puppy house. Also, if you’re looking to save money, the breakfast is good but subpar. It’s all about perspective. Again, it was extremely clean and I’m going to miss the warm toilet seats.

Friends

10/10

Exceptional

14 Jun 2026

Angel

The place was clean and the staff members were helpful anytime I needed help. I definitely encourage people to check the place out.

Friends

10/10

Exceptional

04 Jun 2026

Oliver

Nice modern hostel in a good location, with a free breakfast and friendly, attentive staff. Can't fault it

Self

8/10

Excellent

04 Jun 2026

JUAN

Friendly staff and clean rooms

Friends

8/10

Excellent

25 May 2026

Alex Gregory

spacious capsule, very friendly staff, shower rooms was clean

Self

8/10

Excellent

22 May 2026

Kindra

Loved the beds

Family_with_children

10/10

Exceptional

17 May 2026

Michelle

Awesome place! The vibe was amazing. The bar downstairs and the amazing breakfast being included. Loved my nights there and the bed was super clean and quiet.

10/10

Exceptional

05 Apr 2026

Camille

Could not more highly recommend unplan, the vibes were incredible, I met the best people and truly had the most phenomenal experience. The amenities were clean and tidy, staff very helpful.

Self

10/10

Exceptional

03 Apr 2026

Phoebe

Friendly and helpful staff and very clean - thank you :)

Self

2/10

Poor

26 Mar 2026

Brandon

Online photos are very Miss leading and the facility is way over priced. Cheaper to stay at a hotel.

Friends

10/10

Exceptional

14 Mar 2026

Nichole

Clean rooms wonderful staff and everything is in the area so convenient.

10/10

Exceptional

26 Jan 2026

Jessica

Stayed in the women's dorm. Common area spaces (particularly the bathroom and showers) could be kept a little bit cleaner in my opinion, but everything else was spectacular. For the most part everyone was super kind and respectful - there was a moment where some Australian girls were arguing in the dorm past quiet hours lol but otherwise everyone was very quiet! The private bed area and linens were spotless and cozy. I had enough room to store my bookbag and duffel bag there during the duration of my stay, and also appreciated the little lockable drawer to stash away valuables whenever I went out. The bedding was incredibly comfy and I slept like a brick. I used my noise cancelling headphones to play some white noise while sleeping and I honestly couldn't hear a thing in the room, it felt like staying in my own private place!

The breakfast was also sufficient enough to power me through my morning for lunch and helped to shave some food costs off my trip which was perfect. I wish the coffee wasn't instant coffee, but, again, this is just a nitpicky thing.

I'll absolutely stay here again! Hopefully next time I won't be as busy and can actually socialize a bit. The common areas are always full of people hanging out and chatting and the bar also seemed very lively at night. Overall great value!

Leisure Self

10/10

Exceptional

24 Jan 2026

Eric

Clean room and bathrooms, and the free breakfast and luggage storage were great amenities as well. Would absolutely recommend for a short term stay in Shinjuku.

8/10

Excellent

13 Jan 2026

David

Friendly staff, friendly guests, very social.

The beds could be better soundproofed because there’s a gap at the top, but otherwise great experience.

Free breakfast was awesome as well.

Leisure Self

10/10

Exceptional

03 Jan 2026

Alexander

Great sleeping area

Leisure Friends

6/10

Pleasant

01 Jan 2026

Karlo

For my November booking it was great but this December to January was terrible due to two staffs.
They might be new since I didn’t see them back in November. The staffs back then (still there in January) were amazing.
Here are my experiences with the two staffs.
The staff during the new year countdown who was taking orders at the register was really rude to me. She put her palm up to my face and said WAIT while I was trying to order a drink. I only tried to tell my order once. Then she didn’t hand me my change properly, she just slapped it at the counter.
Check-in was like a robot. No “welcome”, no “thank you”, no “please”. Told me to sign at the screen and filled out the form and that’s it. Didn’t explain the door code at the front or when it’s locked.
Other staffs were really great though like Brian and the Filipina girl were both cheerful and willing to help.
I liked this hostel on my first stay and met so many amazing travelers but this time, I left after just 2 nights. I had few more nights booked but I just left. When I mentioned that I was checking out, the lady at the front desk, just said “we don’t have process for the checkout”. I just left.
I also mentioned to her on my 2nd day that it’s cold in the room and asked her if they have a bigger blanket. At first she just said she can’t help with that. So I asked if there’s one laying around and only then she asked for my room number and bed number. She said she’ll let me know if she finds one. I never heard from her.

Business_and_leisure Self

10/10

Exceptional

31 Dec 2025

Norihiko

Smooth check-in, cozy facility, and friendly staff.
Thanks

10/10

Exceptional

20 Dec 2025

yael

Good hostel for young people

Leisure Self

10/10

Exceptional

11 Dec 2025

Victor

The walls should be a little bit more clean

6/10

Pleasant

10 Dec 2025

Ayon

Conjusted space. Not family friendly

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

William

We had a great stay! Everything was exactly as advertised

Partner

8/10

Excellent

28 Nov 2025

Lisa

Rented a family room. Room was clean, shower room was clean, staff was courteous, good location.

Leisure Family

10/10

Exceptional

25 Nov 2025

Christine

This was the best place! Location was perfect, everything was clean and cozy, I felt like my sleeping area had plenty of room, there was always hot water, and the included breakfast was solid. I felt like I could be social if I wanted to be, but I didn't have to be, and the vibes overall were just perfect. I stayed in a few different hostels on this trip, and this was my fave.

Leisure Self

10/10

Exceptional

19 Nov 2025

serina

Great location, very social, and amazing staff!!

8/10

Excellent

11 Nov 2025

Branden

Bro was coughing all night, wouldn’t be quiet and woke up the entire room. Theres around 30 people in the room btw

4/10

Poor

07 Nov 2025

Keane

Had 3 nights booked, prior to checking in attempted to revise down to 2 nights. After speaking with Expedia both the agent and I attempted to cancel one night and request a refund. Unfortunately UNPLAN wouldnt grant it stating policy has a minimum cancelation time, definitely understand this but had hoped they would work with me being I wasnt canceling entirely, but was disappointed.

Leisure Self

8/10

Excellent

07 Nov 2025

Jay

Very nice stay with a delightful breakfast included at an excellent price - this venue is mainly foreign tourists.
The women's only floor was lovely but the top bunk was difficult/slippery to climb in and out of, and also had light and noise filter in. It was pretty crowded.

Leisure Self

10/10

Exceptional

05 Nov 2025

Winnie

The staff was super helpful and everything was clean

10/10

Exceptional

03 Nov 2025

Montanna

Met some really great people, great staff, really good atmosphere and roomier than I was expecting pods (I’m 6’0).

10/10

Exceptional

02 Nov 2025

Adam

Clean, great staff

Leisure Self

10/10

Exceptional

01 Nov 2025

Patricia Anne

Great location

Leisure Self

10/10

Exceptional

27 Oct 2025

Nishita

One of the best hostels I have stayed at. It's the perfect balance of social and private. Great location.

2/10

Poor

20 Oct 2025

Eric

Dust and mold everywhere. Felt stuffy the whole time we were there, ended up leaving after the second night. Great vibe, definitely a party hostel. But spend some money on someone to actually clean the place. The sink pictured was dirty all 3 days. There was poop on the walls in the bathroom. I get hostels aren't supposed to be 5 stars, but some simple cleaning and new filters would go so far. You can see the dust particles in the air! I don't want to think about how often they clean the comforters.

Friends_and_family Friends

10/10

Exceptional

18 Oct 2025

Ethan

Great staff; respectful of lovely neighborhood; might be good if unlocked luggage storage room had a camera

Leisure Self

10/10

Exceptional

18 Oct 2025

Nichole

I love the lobby area nothing but vibes staff is nice and you meet lots of people😁

Leisure Self

10/10

Exceptional

14 Oct 2025

Nichole

Wonderful stay ladies dorm was clean friendly people every where check in was a breeze😎

Leisure Self

6/10

Pleasant

09 Oct 2025

Alejandro

Ok

8/10

Excellent

04 Oct 2025

Elise

Best hostel I have stayed so far. Love the vibe and atmosphere, staff is amazing.

Shout out to all my roommates and people I have met throughout, definitely saved for the next one!

Cheers to UNPLAN and I was lucky to have this wonderful hostel booked for Japan.

Leisure Self

10/10

Exceptional

04 Oct 2025

Ronen

Nice place. Clean and organized . Location by walk is about 10 min to the center

Self

8/10

Excellent

22 Sep 2025

scott

Good value.

Leisure Self

8/10

Excellent

27 Aug 2025

Tayten

I had a good time. Had few problems. Met friendly people.

Leisure Friends

10/10

Exceptional

20 Jul 2025

Nick

Very clean and comfortable. Almost felt like a hotel.

Leisure Friends

10/10

Exceptional

01 Jun 2025

Dalia

Check in was fast. Room was clean for people of three but of course because it’s a dorm type of rooms you have to be quiet and there’s some body odor lingering when you passed the hallway. Bathrooms are shared but there’s doors in each toilet and shower area. Breakfast was great. Cool place for single people.

Leisure Family

8/10

Excellent

28 Apr 2025

Linh

Overall my stay at UnPlan was a good experience and I would definitely recommend it for solo travelers

Friends_and_family Friends

10/10

Exceptional

13 Apr 2025

Lobsang

It was a nice experience and everything was good.

Leisure Family

10/10

Exceptional

08 Apr 2025

Benjamin

Very good hostel option for solo traveler

Leisure Self

10/10

Exceptional

31 Mar 2025

Chi San

Good, only complaint is you can’t wear flip flops in the washroom. The washroom was not that tidy either

Leisure Self

2/10

Poor

17 Mar 2025

GURJINDERPAL

Worst experience ever. Tye capsule rooms were like rat holes, in which you could only crawl. When I booked the room, it had pictures of 4 small horizontal cubicles. What I got was over 14 such cubicles. People had their shoes and dirty socks at the mouth of the cubicle. Warning to one and all: Dont throw your hard earned money with Uplan Hostel.

Leisure Self

2/10

Poor

16 Mar 2025

GURJINDERPAL

I was utterly disappointed with my stay at Unplan, and this is my view in good faith. The two nights that I stayed in the mixed dormitory were the worst of my stay ever in a hostel. The capsule rat hole was a little bigger than an oversized coffin. My head bumped against the celing every time I crawled in there. The rate for one night was above $150 and the other night was $170. For the life of me, I couldn't understand why I was charged differently each time. The mouth of the rat hole , ie, the entrance of the capsule room had shoes of strangers from the occupants of other capsule rooms. The free breakfast had one hard white bread, margarine instead of butter. I can go on and on but instead, my sincere advice is 'Take your business elsewhere if you value your money'.

Leisure Self

4/10

Poor

12 Mar 2025

Becky

It’s far from most restaurants

8/10

Excellent

26 Feb 2025

Matteo

By far the best hostel in the downtown area of Tokyo. Very clean and respectful environment yet there are events and areas that encourage socialization.

10/10

Exceptional

16 Feb 2025

Amir

Great and clean (and quiet while I was staying there) hostel near the heart of Shinjuku. I would definitely return on future solo trips.

Leisure Self

6/10

Pleasant

18 Jan 2025

Amelia

Room was quite grubby and very cold. There were quiet hours but drunk people were loud throughout the night

Self

10/10

Exceptional

10 Jan 2025

Nori

Always clean and friendly. It’s located in the very convenient area.

10/10

Exceptional

14 Dec 2024

Zehra

I highly recommed this hostel. Nothing bad to day, except that the dorm beds were be a bit dusty so bring allergy medication in case dust gives you the sniffles :) I would stay here again.

8/10

Excellent

08 Dec 2024

David

I think what makes this a good hostel is the location and its well known. It was clean and close to everything you want to do. Good place to meet travelers, walking tour Saturday and a decent happy hour. Its right next to seven eleven so a lot of people grab drinks there and bring them back to the hostel. I didnt feel like the staff was real very or had anything else keep the environment social.

10/10

Exceptional

27 Nov 2024

HALEY

Great stay! Definitely had a younger crowd.

Leisure Self

8/10

Excellent

24 Nov 2024

Jose

Nice place to stay, great breakfast but very small private rooms.

Leisure Family

4/10

Poor

03 Nov 2024

Nicholas

Bed was clean but curtain was broken and couldn’t close so there wasn’t much privacy

Leisure Self

10/10

Exceptional

14 Oct 2024

Giselle

I arrived in Tokyo with zero plans but made so many friends at Unplan and created memories that I will cherish forever.

Leisure Self

10/10

Exceptional

24 Sep 2024

Patrick

Fun stay

8/10

Excellent

20 Sep 2024

Adam

great vibe and nice setup just wish the air con didnt break in my dorm for a few nights

Leisure

10/10

Exceptional

28 Aug 2024

Jessica

Nice location, walkable distance to Shinjuku station... Family mart, Lawson, and 7-Eleven all within a few feet... free breakfast was very welcomed.

Leisure Self

10/10

Exceptional

08 Aug 2024

Jung

Breakfast, cozy vibe, younger drunk travelers. Good

Self

10/10

Exceptional

29 Jul 2024

Kevin

Very unique property!!

10/10

Exceptional

29 Jul 2024

Buddy

Will be staying at UNPLAN every visit to Tokyo.
Thank you.

Leisure Self

10/10

Exceptional

15 Jul 2024

Beau

Great Hostel!

Leisure Self

10/10

Exceptional

25 Jun 2024

Joanna M

God even with kids

We stayed for 2 nights in the private room- 2 kids (14 and 17) and w adults. Common area with kitchen was great, we could warm up food.
Coffee pot would be a good addition, there is 7 eleven across the street with coffee so was mot so bad.

Friends_and_family Family

10/10

Exceptional

17 Apr 2024

Mari

Really nice stay! Very spacious and good facilities

Business_and_leisure Self

10/10

Exceptional

12 Jan 2024

Sinclair

I met a lot of other travelers and had fun partying with them

Leisure Self

4/10

Poor

21 Dec 2023

SUPRIYO

This is the first time I stayed in dorm-style place. I am definitely not going to opt for this experience again. I had heard good things about the social aspects of staying at a place like this, but I am not sure if I would forego the benefits of privacy and a good night of sleep over that in the future.

The staff was helpful and friendly. But the bathrooms were not that clean, plus you have to deal with snoring roommates at night!

Leisure Self

10/10

Exceptional

22 Nov 2023

Nori

Super clean and comfy with good common space to share with everyone including a nice rooftop space. I’ll be back again. Thank you.

Leisure Self

10/10

Exceptional

31 Oct 2023

Rahul

Absolutely great hostel.

Absolutely great hostel.
Very well-maintained and clean place.

Rooms, Toilets and Showers are well cleaned.

Hostel is very easy to find from the nearby train station and located in the Shinjuku area so you can enjoy your nightlight in Shinjuku and still walk back to the hostel without needing of train.

Everyone was friendly and welcoming.
Totally worth it.

Thanks,

Self

8/10

Excellent

09 Oct 2023

Sarah

The beds were comfortable and I loved the hanger rod/cubbies to put our stuff. Bathrooms and showers were clean! Common area had what you needed. Staff were there to help when i needed!

I was in a mixed dorm and it did smell like feet but that's understandable since everyone walks all day, every day. They had an air purifier and would open the windows during the day but I'm thinking a place to store shoes or another purifier would be good.

It's also a decent place to meet people but you need to be willing to strike up a conversation with strangers in the common areas if you want to do so. There's a few other hostels in the area so it'd be cool if they partner with them for day-time walking bar crawl tours. Those types of things tend to get people mingling. Or maybe just some sort of sign-up board for people who are interested in doing things with others.

I'd definitely stay again!

Leisure Self

10/10

Exceptional

08 Oct 2023

shannon

Loved the location, and will definitely be staying here again.

Leisure Self

4/10

Poor

06 Oct 2023

Katarina

Everyone’s stuff is everywhere in the dorm rooms! Since they have no lockers everyone had their stuff all over the room. Like a girls glasses and cigarettes on the floor and everyone’s suit cases every where. I had to bring my suitcase to the top bunk and sleep with it next to me! Haahaha! Also no light in my bunch I had to use my phone light. My last complaint the pillow is a bean bag hahahah!

Leisure Self

8/10

Excellent

16 Sep 2023

Erin

Easy check in and check out. Good breakfast options. The rooms were quite crowded with nowhere specific to store luggage. If you’re looking for a place to interact with other travellers, this is certainly an excellent hostel for that.

Leisure Self

2/10

Poor

04 May 2023

Jinning

The property essentially did not
provide any services and instructions. The staff only required me to sign the terms of conditions when I signed in. The conditions of the dormitories were terrible and had to sleep in a room with sick person who cough all night especially during Covid.

Leisure Self

10/10

Exceptional

23 Apr 2023

??

カプセルホテルといっても室内に荷物を置けたりハンガーをいくつも掛けられたりと、とても快適でした。

Business

10/10

Exceptional

20 Apr 2023

Emma

Great hostel

Super clean hostel with a nice vibe. The location is great - within walking distance of the station and it's only a 30 minute walk or so from Harajuku etc. The staff were friendly, the beds comfortable. Would definitely recommend as a good place to stay in Tokyo!

Friends_and_family Friends

10/10

Exceptional

06 Apr 2023

Erika

Great location, facility had everything you could need, friendly to solo travelers, easy to walk to downtown Shinjuku or access the train station in a 5 minute walk. Staff friendly and helpful.

Leisure Self

10/10

Exceptional

14 Dec 2021

Rin

Will come again next time

Business Self

10/10

Exceptional

06 Feb 2020

Hamish

I liked mostly the social aspect of staying here. there was always someone to talk to and go out with. Nice shared spaces accomodated this

Leisure Self

10/10

Exceptional

31 Dec 2019

BulliOn

Clean and comfortable, modern , Hotel quite far from the Metro or JR

Friends_and_family Friends

8/10

Excellent

27 Nov 2019

LANative

Great hostel!! Went above an beyond my expectations for a hostel. Very modern and easy to check in/out. They also provide a “Handy” cell phone to use around town! The only thing I wish they had provided fruit or something other than just toast and hard boiled eggs for breakfast.

Leisure Self

10/10

Exceptional

08 Nov 2019

Verified traveler

Great Social Hostel!

Easy check-in, code is provided for room/dorm entry. English was spoken the most at the hostel. Convenience store 2 minute walk away. Luggage storage available if arriving before check-in time, you can leave it in the storage room and go out to explore the area.

Roughly 10 minute walk to the metro station or other stations also the lively areas around the station in Shinjuku. Rooftop has a nice quiet spot nobody used when I stayed for 7 days.

Breakfast is limited to a few options but enough to get your day started. Dorm room locker is decent size for 13 inch laptop however my 15 inch laptop just fit in with it being positioned on a angle to get the door to lock. Mobile phone is provided in each bed with information, guide and free calling.

Friends_and_family Friends

10/10

Exceptional

04 Nov 2019

A

slick hostel option

Super well thought out hostel option. Clean and modern. We loved being here. Was noisy at night with hostel residents, but that’s hostels.

Friends_and_family Friends

10/10

Exceptional

31 Oct 2019

Verified traveler

Size of the room was lacking but everything about the hostel was excellent! Loved the helpfulness of the staff - downstairs bar was too notch!

Leisure Partner

10/10

Exceptional

29 Oct 2019

Aldrin

Great way to start my Japan trip!

Staff was friendly and helpful. Having an morning breakfast on-site was really convenient. Would stay here again!

Self

10/10

Exceptional

16 Oct 2019

craig

High quality dorm

V helpful & pleasant staff at check-in. Also the most comfortable dorm bed i've slept in yet, with well designed space for storage & charging phones etc, and a privacy curtain. Well maintained common areas & bathrooms. Well done - I'm coming back!

Self

8/10

Excellent

08 Sep 2019

Verified traveler

Great to make friends. Ok to rest. Experienced some people getting to bed after me messing with plastic bags (plastic bags, your enemy at hostels), and one time I heard a brief but annoying conversation. However, even like this, miles better than any other hostel I’ve been in other cities when it comes to rest. I just have to compre it to my second hostel in Tokyo, where the silence was full and the rest perfect.

Friendly and helpful staff. Great common rooms to have activities and meet other travelers. Activities like bar hopping really help. Decent free breakfast. Great location too.

considering the overall price, excellent.

Self

10/10

Exceptional

04 Sep 2019

Verified traveler

Unplanned stay

Staff are very helpful and excellent services(both hostel and bar). Not very close to subway, need to walk a bit but that would not be my concern. Convenience store just opposite the hostel. Self Check In/Out easy and quick. Breakfast pretty good.

10/10

Exceptional

20 Aug 2019

Verified traveler

Very clean. Nice staff. Close to Shinjuku stations nearby

Leisure Self

4/10

Poor

15 Aug 2019

Mick

The room was absolutely tiny with service pipes instead of a window, understand it is a hostel but don’t take the private room, as it’s a joke how small it is, absolutely no room for bags

Leisure Family

10/10

Exceptional

14 Aug 2019

ancysarah

Well maintained, great location, helpful staff, and the common area was conducive to friendly interactions as well.

10/10

Exceptional

02 Aug 2019

Anne

Cleanest Hostel Ever! Just book!

SUPER CLEAN and centrally located. Brand new! Staff are amazing. Breakfast is basic, but nice. Good vibe of people and WiFi is great. There are a lot of guests, which does not present a problem, only recommendation is they have gatherings other than “Mario Cart Competition.” Bathrooms are the added bonus.

10/10

Exceptional

17 Jul 2019

Verified traveler

Perfect hostel, great location.

This was my first experience of a hostel and capsules; I wasn't expecting much as it was extremely cheap, however I was blown away by this place! Absolutely superb.

Leisure Self