Name: Hotel Listel Shinjuku
Address: Shinjuku, Shinjuku-Ku, 5-3-20, Shinjuku Ku, 160-0022, JP

8/10

Excellent

26 Jul 2026

Alan

The room didn’t have a view, and the food was minimal.

8/10

Excellent

19 Jul 2026

Tristan

Room was small but clean and nice. Location was a little off the beaten path which made it a little more of a walk to get anywhere but nice to be away for very busy areas.
Would recommend to people for a nice place to stay.

4/10

Poor

11 Jul 2026

Shanaee

I came to travel for vacation with my family and I was disappointed in the hotel.The beds were very hard and uncomfortable, the room was really small no space to put our suitcases, the room was outdated and really old looked nothing like the pictures on the website, the bathroom needs better work on as well, it was very crammed and small, the air conditioner wouldn’t get that cold and the fan barely blew out air, the tv was only in Japanese language so we couldn’t even watch any tv. But the location was excellent there were many food places and things to do that were walking distance and the staff were nice. Overall the stay was a 2/10 needs a lot of work to do.

Family_with_children

10/10

Exceptional

09 Jul 2026

Kene

I loved the beds were made everyday

8/10

Excellent

12 Jun 2026

Clint

Needed extra pillows because the one that comes on the bed is so flat and limp some extra for more support

Friends

10/10

Exceptional

07 Jun 2026

Ayodele

Nice and cozy place

8/10

Excellent

25 May 2026

Stiepan

Flashback to 80s, or even maybe 70s Japan. Very interesting experience. Wish new hotels had modern versions of all the gadgets that were in the room. Apparently, the room allowed smoke, but the smell was not too strong even for a non-smoker (though I wouldn't stay more than one night). Overall good place for a short stay especially if traveling for business.

Self

10/10

Exceptional

18 May 2026

Zachary

The room was clean and the location was great!

Partner

10/10

Exceptional

09 May 2026

Harish

Very clean hotel with friendly staff

Partner

10/10

Exceptional

29 Apr 2026

Ana

Breakfast was great and room and beds were very clean and location was central to lots of attractions

Friends

8/10

Excellent

22 Apr 2026

Annie

Great little hotel, centrally located. About a 15 minute walks from central shops and attractions. Although the rooms are smaller than European hotels, it was so manageable. I think this hotel offers great value for where you are.

Partner

10/10

Exceptional

19 Apr 2026

Justin

Was a good stay

Family

8/10

Excellent

12 Apr 2026

Hadassah

It's a cheap hotel and the beds were not that comfortable but overall it wasn't to bad

Family

6/10

Pleasant

10 Apr 2026

Gina

Staff is friendly and helpful. Rooms are kinda small though. Breakfast is ok, but the iced coffee machine is not iced at all, it is hot lol.

Family

6/10

Pleasant

31 Mar 2026

Michael

Fairly dated hotel, small room with a moldy smell. Staff were extremely polite and helpful, with many fluent in diverse languages. Location is very very good for the price, and worth the short walk to Shinjuku.

Self

10/10

Exceptional

16 Mar 2026

Robert

Staff here were great and helped a lot with advice on getting to and from certain locations and were very professional and courteous. Room was good for the price and had a nice view over the city, a nice bonus due to luck with room location. 7 11 across the road perfect for withdrawing cash at the ATM and general konbini shopping. Ten minute walk to Toho Cinema and Shinjuku shopping districts, unmissable if you visit the area. Highly recommended.

Partner

8/10

Excellent

25 Dec 2025

Ishtar

The staffs are nice and room rate with breakfast was really a good deal. The location is quiet and has a near 7’11.

But the rooms are dusty especially under the bed and had a 10 minute walking going to the nearest train station. Not so ideally with very young kids or senior guest.

Leisure Family_with_children

10/10

Exceptional

15 Dec 2025

Roden

Excellent

Friends_and_family Family

8/10

Excellent

10 Dec 2025

Krishna

It was good.

Leisure Self

8/10

Excellent

02 Dec 2025

Edwin

Beautiful stay, accommodating and clean. I wish i could give then 5 stars but the food at the restaurant was very blend. I love the frontdesk people big thanks to them and housekeeping!

6/10

Pleasant

29 Nov 2025

damion

Room was clean and tidy

Leisure Self

8/10

Excellent

29 Nov 2025

Jose

It was in a good tourist location

Leisure Family

10/10

Exceptional

24 Nov 2025

Emily

Breakfast was so yummy

2/10

Poor

23 Nov 2025

Gloria

There was no AC even though the listing said there was.

Partner

10/10

Exceptional

03 Nov 2025

Tommy

Good budget hotel

8/10

Excellent

25 Oct 2025

Galina

We had good quiet room with two beds. Very friendly staff. Having free breakfast is definitely a bonus.

Leisure Partner

8/10

Excellent

23 Oct 2025

Zuo

Everything is good for us except for the longer walk to the subway station. You can still walk to Shinjuku, Kabujicho, etc, but it’s about 15 -20 minutes walk.

Partner

8/10

Excellent

19 Oct 2025

Roger

I stayed here for 10 days and got to know the hotel well. The hotel staff spoke English which made communication simple. The room was clean and got serviced frequently. The air conditioner worked well. The breakfast service was good, but I wish there had been more variety. The room did feel somewhat dated in aesthetic but it was comfortable especially the bed, which while firm, was great to sleep on and left my back feeling great. My biggest complaint is probably that there was no safe in the room, which I found to be inconvenient. One other issue was that luggage could not be stored under the bed. Overall, these are pretty minor issues and the stay was pleasant.

Leisure Partner

6/10

Pleasant

15 Oct 2025

Emilie

Small lobby. Staffs were friendly, but very limited in English.

Friends_and_family Friends

10/10

Exceptional

14 Oct 2025

LUCIO ANDRES

Very clean, and staff was excellent, I would recommend to anyone and would repeat my stay there too.

Leisure Family

10/10

Exceptional

12 Oct 2025

Melissa

Great location , very good breakfast and the staff was very friendly

10/10

Exceptional

01 Oct 2025

Mara

1-15 min walking distance to the shopping centre and stores. Plenty of restaurants and eateries! Very convenient location. Hotel staff and service were immaculate. Really friendly and helpful. Would stay here again.

Leisure Partner

2/10

Poor

20 Sep 2025

Janine

The room was dark, dirty and needed repairs. Peeling wall paper/cover, chipped and damaged furniture. The bed linen was filthy and stained.
I stayed at Wotif properties for the last month while I have been travelling and this property was well below standard. I left and booked in elsewhere at a huge expense and hope that I get a refund.

Leisure Friends

8/10

Excellent

19 Sep 2025

Daniel

Stayed for 3 nights. Not a crazy walk from the stations and there’s some good food close by and a 7/11 across the street

Leisure

8/10

Excellent

31 Aug 2025

Ayush

Good

Business_and_leisure Family

10/10

Exceptional

11 Aug 2025

SELENA

Delicious breakfast 😋

10/10

Exceptional

25 Jul 2025

Nelson

Great room for so cheap!

I lovedddd this place so much. First of all, super affordable, great location, quiet and a few blocks you have the nightlife. So much to explore walking distance. Bed was comfy, great customer service, super efficient. It was perfect! I would def come back here again. Great value price! I wasn’t expecting to be that comfy for the price to be honest. 10 out of 10

Friends_and_family Friends

8/10

Excellent

27 Jun 2025

cagatay

It was good

Leisure Self

6/10

Pleasant

02 Jun 2025

Tim

The staff were very friendly, but my room wasn’t clean, and there was a lot of noise during my stay which made it less enjoyable.

Leisure Self

6/10

Pleasant

29 May 2025

David

Property is a good 10 minute walk from the transportation system so if you are with luggage, it may be challenging.

The hotel staff should be nicer and a bit more flexible with check in and check out. It was a huge issue to let me check out 30 minutes later.

Leisure Family

10/10

Exceptional

25 May 2025

Roberta

.

10/10

Exceptional

22 May 2025

Jessica

This location was very central and the rooms were clean and made up daily. Breakfast was also great.

Leisure Friends

8/10

Excellent

17 May 2025

sales

Location is quite far from the train stations.

Leisure Self

4/10

Poor

12 May 2025

Elizabeth

property would not accommodate 3 guests in one room with two beds

Leisure Friends

8/10

Excellent

06 May 2025

David

Listel was good bang for the buck

Smalll hotel 8 minutes from subway station. The maid service was very good. Room was small but typical for Japan. Excellent value. Breakfast was the same everyday and I was not thrilled with the food as I’m a Canadian

Self

8/10

Excellent

05 May 2025

Carrie

Hotel Listel is a bit further up the street than other hotel options but is still really close to central Shinjuku, easily walkable to public transport for getting around Toyko and has lots of shops and restaurants on the door step. The hotel room was basic but still everything we needed for our stay. Staff were friendly, check in and out was easy and breakfast was delicious with lots of options! Would stay again!

Leisure Friends

6/10

Pleasant

26 Apr 2025

Daniel

You get what you pay for. Decent place for 3 star hotel. Very good housekeeping service and helpful staff on-hand. Convenient to public transportation and amenities nearby.

Leisure Partner

6/10

Pleasant

12 Apr 2025

Zhenhai

This hotel asked for extra money saying it was for some kind of tax.

Leisure Family

6/10

Pleasant

21 Mar 2025

Al

This property has seen better days. I found the front desk staff hit miss...mostly miss.

Business_and_leisure Family

10/10

Exceptional

09 Mar 2025

John

Great stay

Leisure Self

6/10

Pleasant

25 Feb 2025

Jeremy

Hotel didn't stand out in any particular way. Location is decent. Room was very small. Stayed in a non-smoking room but the room still smelled of cigarettes. As a non-smoker this wasn't very pleasent.

Friends_and_family Friends

10/10

Exceptional

19 Feb 2025

Dunia

Very good

Business_and_leisure

10/10

Exceptional

30 Jan 2025

Rafael

It is very practical

Leisure Friends

10/10

Exceptional

30 Jan 2025

David

Very close to no less than three underground stations. Shinjuku station itself something of a nightmare to negotiate, but the other two nearby stations are very easy to negotiate in order to board the Marunouchi line to Tokyo Central. The hotel is in a quiet location with a Family Mart and 7-Eleven just down the road, and an easy walk to many shopping and food areas. The staff had a very good command of English and were helpful and pleasant in every way. The rooms are small, of course, but, hey, this is Tokyo. The rooms were comfortable and very clean. The option of breakfast was a good one – very reasonably priced and a good selection of Japanese and western choices. Don't expect soy milk or margarine – Japanese hotels seem to be a mainstay for butter and dairy milk, so vegans could perhaps take advantage of the 7-Eleven to top up on supplies. All in all, a very pleasant introduction to Japanese hotels and recommended.

Leisure

10/10

Exceptional

29 Jan 2025

Jesus

Clean and Really Good Customer Service

Business_and_leisure Family

6/10

Pleasant

27 Jan 2025

David

The room was bigger than i thought it would be

10/10

Exceptional

17 Jan 2025

Jesus

Really good located have everything you need around dont have to drive to go places Shoping center,market , coffe shop , restaurants
Customer service really good and the rooms are affordable

Business_and_leisure Family

8/10

Excellent

16 Jan 2025

Benjamin

Friendly staff at the front desk, basic but decent rooms. Short walk away from many activities. As long as you have reasonable expectations for this level of hotel at the price offered then you will be okay.

Business_and_leisure

8/10

Excellent

07 Dec 2024

khalid

ok

10/10

Exceptional

23 Oct 2024

Andrew Gomez

Besides being in the center of everything in Shinjuku. The staff were more than accommodating. They were great in every other facet of what we come to expect from a top tier hotel. Would stay at again.

Leisure Family

10/10

Exceptional

02 Oct 2024

Jean Christine

I love it specially the front desk girl she is very nice 👍🙂

Leisure Partner

8/10

Excellent

23 Aug 2024

Alexander

Everything was great but the AC didn’t get the room very cold and it’s quite a walk to the nearest train station

Leisure Self

10/10

Exceptional

07 Jul 2024

Zanne

Excellent customer service .

Leisure Self

10/10

Exceptional

28 May 2024

Jordan

good hotel for its price stayed for 2 weeks and had nothing bad to say about my time there. hotels location is a 8 minute walk from a subway line which is convenient and location is in a quiet area with some good food options.

Leisure Self

10/10

Exceptional

11 Apr 2024

Jamie

This was a centrally located hotel close to the action but in a more quiet area. The room was smaller and older but functioned well for us. They offered a delicious but inexpensive breakfast that we took advantage of. It also in walking distance to other restaurants.

Leisure Partner

8/10

Excellent

04 Apr 2024

Trent

Perfect location, stones throw away from golden Gai alleyways, made stumbling back to the hotel much easier

Leisure

10/10

Exceptional

22 Mar 2024

Joshua

Staff is so nice. The breakfast was amazing. Rooms were clean and just what we needed. Definitely coming back.

Leisure Friends

8/10

Excellent

19 Mar 2024

Joey

A fairly old hotel with old furnishings that has seen better days. However, if you are not picky about the interior, it is a reasonably comfortable stay here. Shower room is adequate, hairdryer and kettles are provided. We got the free breakfast which was simple but filling. The reception staff are friendly, and are able to communicate in English. Word of advice - try and get the non-smoking rooms - the tobacco odour of the smoking rooms may be rather unbearable for some. We stayed in the main building, and it was an overall pleasant stay for my elderly parents and I.

Transportation-wise, you may need to walk about 10 minutes to reach the nearest metro stations. There are some eateries nearby, though probably not as robust as downtown Shinjuku itself, which is about 15 minute's walk. There are plenty of convenient stores around the hotel - all within 5 minute's walk at most from the lobby.

Leisure Family

8/10

Excellent

11 Mar 2024

HOK TIN

Flexible check in but need improvement in room

It is good to have flexible luggage storage policy, thank you. However, the room is a bit old.

Self

8/10

Excellent

16 Feb 2024

Louise

位置距離車站步行約20分鐘, 拖著行李箱走起來很困難。
酒店外觀看起來有點舊，設施也有些陳舊，似時鐘酒店改建, 但整體酒店佈置是很好。
早餐性價比高, 好食。

Leisure Partner

10/10

Exceptional

10 Nov 2023

Icasiano

Will definitely come back!

The staff was very accomodating and helpful. Daily breakfast is very good and the location if superb.

Friends_and_family Family

10/10

Exceptional

06 Nov 2023

William

A reliable place where nobody will bother you.

Leisure

8/10

Excellent

05 Jun 2023

Luke

*

Leisure Self

8/10

Excellent

30 May 2023

Long Him Salomon

The plugs at the desk were too close to the desk, making them unusable.

Also the plugs are old and not reliable enough.

6/10

Pleasant

05 May 2023

Daniel

Tacked in an extra $10 for checkout at 11 instead of 10 even though the booking said 11. Room had no AC and was stuffy throughout the night.

Leisure Partner

8/10

Excellent

24 Mar 2023

Maria

Es un hotel absolutamente recomendable con una relación precio calidad excelente

Leisure Friends

6/10

Pleasant

21 Mar 2023

Vernetta

Convenient location, 10 min walk to the nearest station (Shinjuku Gyoemmae) and many convenience stores around the hotel. Cleanliness was so-so as there were dust observed and the bottom of the chairs were peeling off.

Leisure Family

10/10

Exceptional

06 Mar 2023

Kanchana

Room price is good for long staying. Quick check in and check out. There’re small refrigerator, iron, hairdryer and electric kettle. Good services. They make up the room every day. Family mart is a few walk from hotel. There are 2 subway stations near hotel.We walked about 600 - 650 meters to subway stations. We stayed here 6 days.

Leisure Partner

10/10

Exceptional

04 Mar 2023

Melissa

A very centric hotel in the Shinjuku area, close to many metro stations. We were very satisfied with the service. We would stay again!

Leisure Partner

10/10

Exceptional

19 Feb 2023

Richard

Wonderful little hotel — small but very comfortable and super quiet. I tried to stay there again upon my return to Tokyo but they were already booked. Next time!

Leisure Self

10/10

Exceptional

10 Feb 2023

Jonathan

1st Tokyo trip in 5 years and the hotel's great!

For my first trip back to Japan in nearly 5 years this hotel was amazing. The staff was extremely attentive and friendly with both Japanese and foreign staff to facilitate a smooth check-in and check-out experience. As an example, I requested an extra pillow on my second night and by the time I got back to my room it was already there. The complimentary breakfast buffet was a great way to start a day of travel around the Shinjuku area and beyond and also a lovely example of a Japanese style breakfast. The cleaning staff were extremely attentive as well, I saw them interacting with guests from Korea and Europe and they were as kind to any of them as they were to me (an American). Without a doubt a 10/10 and I will surely consider the Listel Hotel Shinjuku branch for a future stay in the future should my travels bring me back to the Shinjuku area!

Self

10/10

Exceptional

05 Feb 2023

Walter

The room was as I expected from a Tokyo hotel, neat, clean and everything I need at hand. Staff were professional, courteous and accommodating. A pleasant stay.

Leisure Self

10/10

Exceptional

30 Jul 2022

Norio

Great stay

2/10

Poor

03 Oct 2019

Verified traveler

Hotel was fine. Housekeeper stole my girlfriends eye shadow makeup. Never staying here again.

Leisure Partner

10/10

Exceptional

23 Jul 2019

Verified traveler

Cozy but comfortable.

Leisure Family

10/10

Exceptional

09 Jul 2019

Verified traveler

Very happy with stay liked the quiet location in Shinjuku but within convenient reach of public transport links. Good value for money, clean and comfortable, I would stay again and recommend.

Friends_and_family Family

10/10

Exceptional

04 Jul 2019

Ryan

Good hotel in a good area.

Enjoyed my stay at the hotel. Close enough to the public transit as well as the nightlife of Shinjuku. Room and bathroom were clean. Only issue at times was the wifi, for some reason wouldn't work that well on my phone and had a very small range, plus would sometimes just drop out on my computer. Worked well enough for work but could be better.

10/10

Exceptional

21 Jun 2019

Patrick

A great place to stay

This is a terrific hotel. It is centrally located and very convenient not just to all sorts of activities in Shinjuku, but the greater Tokyo area in general. It's comfortable and very clean. I wish that I wasn't on a smoking floor (I wish that smoking wasn't allowed, period), but that's the only thing I'd change.

10/10

Exceptional

25 May 2019

alberto

Awsome

Great location and the staff excellent. Every single request I made was done very fast. Very close to the Subways and the taxi is always around and the tourist areas is very close

Friends

10/10

Exceptional

23 May 2019

Nicholas

Small, Old but Okay

Small room, but expected for Tokyo standards. Facility is a little old (a little cigarette smell in the room possibly from aircon circulation) but liveable.

Family

10/10

Exceptional

18 May 2019

Rubaidah

Everything about this hotel is good only that it is kind like old school type.

Room size is just nice for two of us and bed size is okay.

Quit a distance if you walk from the train station but we managed to find it. So make sure you have pocket wifi so that you can look for the location on the map.

Leisure Family

8/10

Excellent

14 May 2019

J.SUNEE

far from the train station but good hotel
room a bit big then other hotel in Tokyo

Leisure Self

6/10

Pleasant

28 Apr 2019

Verified traveler

The rooms smelled very strongly of smoke and even though they tried air freshener it didn’t work

Leisure Family

10/10

Exceptional

18 Apr 2019

Edward

Traditional Japanese breakfast a treat though quiet!

Leisure Family

8/10

Excellent

10 Apr 2019

YV

It’s fine, nothing special. But there’s privacy. Noise issues from building issues, but minor.

10/10

Exceptional

05 Apr 2019

TINA

Great value amd stay!

Had a wonderful stay. Staff had some English. About 20 mins walk to shinjuku. Room for single was small but had all i needed.

10/10

Exceptional

30 Mar 2019

Charles

Convenient for my purpose of Aikido training at AIkido Hombu Dojo.

Leisure Self

10/10

Exceptional

29 Mar 2019

Verified traveler

Good and fulfilling buffet breakfast! Property is clean too.

Leisure Friends

8/10

Excellent

15 Mar 2019

Verified traveler

Very nice hotel and breakfast but a bit far from Shinjuku station and quite difficult to find the hotel location .

Leisure Friends

8/10

Excellent

24 Feb 2019

Verified traveler

The hotel is in the center but quiet area of Shinjuku. Walking distance to metro stations, restaurants and shopping centers. Rooms are very crammed though

Leisure Partner