La Clef Champs-Elysées by The Crest Collection

France , Paris
Paris, 44 46 Rue de Bassano, 44-46
Show on Google | Website | Map

100 reviews shown

10/10

Exceptional

15 Mar 2026

Denis

Excellent Stay and Service

6/10

Pleasant

12 Feb 2026

zaid

The room wasn’t as shown on the app. Compared to the cost it should’ve been better. Also, there was an extreme noise in the next room which couldn’t allow us to sleep!! The location is good though.

6/10

Pleasant

24 Dec 2025

CHARLES

Pros:
-Location
-Staff

Cons:
-Smelly lobby and rooms because of the restaurant underneath; nobody likes to wake up with a smell of soy sauce and onions; utterly horrible!
-Curtains in the room was dirty
-Rain shower was leaking

Leisure Partner

10/10

Exceptional

13 Nov 2025

Gali

The hotel was beautiful, The room was very clean and tidy, the staff were kind and always helpful and very friendly and respectful! We really enjoyed our stay and will come back for sure!

6/10

Pleasant

05 Nov 2025

Pamela

I picked a Superior Room which is supposed to be 301sf according to the info on Expedia. I was given a room of 240sf. Storage space was so limited I had to leave most of my clothes in the suitcase except for the next two days.After complaining, I changed into a better room of 270sf. My sister picked an executive studio (290sf) paid $70 less than me and the room was over 300sf according to the hotel. I am extremely upset that I was misled by the information provided by Expedia.

Leisure Partner

10/10

Exceptional

22 Oct 2025

Stephen

Clean, modern, nice.

2/10

Poor

15 Oct 2025

Renan

Not professional team at all in front desk with very bad attitude

Leisure Self

10/10

Exceptional

11 Sep 2025

Karen

Fantastic hotel! Axle in the bar was great to talk to.

Leisure Partner

10/10

Exceptional

29 Jun 2025

Vana

Great stay

Beautiful hotel great location and a charming staff. This was our second stay here and we highly recommend it.

Friends_and_family Friends

8/10

Excellent

30 Dec 2024

Raymond

Wast able to take a hot shower
Water stayed cold for two days

Friends_and_family Family

8/10

Excellent

12 Oct 2024

Eugene

No lounge no formal restaurant

Leisure Family

10/10

Exceptional

18 Aug 2024

SHALI

This is really good choice for your live in Champs-Elysées！It’s good for shopping, nearby the Arc de Triomphe. And the room has good quality kitchen appliances that is really convenience for us. Also, we use the laundry room by ourselves, it’s good for travel person! Anyway, I would recommend this hotel when you come to Paris！

Leisure Family

10/10

Exceptional

28 Jul 2024

GRAZIANO

Great stay

Concierge and front desk were just amazing and helpful with my needs

Partner

8/10

Excellent

25 Jul 2024

Navdeep

Very quiet and luxurious stay.

Leisure Family

10/10

Exceptional

22 Jul 2024

Hua

Excellent staff, big smile, loving and great service attitude, Great location to the main shopping area, LV flagship store 3mins walk, and Arc de Trophy Walking distance.

Leisure

10/10

Exceptional

20 Jul 2024

Natalia

A true 5 star hotel experience! The room was immaculate, the staff - extremely attentive and the entire vibe I felt coming back home from a long day of meetings in the city, was exactly how I wanted to feel in Paris. Beautiful hotel! Definitely would stay again.

Business_and_leisure Self

2/10

Poor

20 Jul 2024

Elizabeth

Rafael was AMAZING!!! As was Rihab, Mamat and Julia! The staff was awesome! Wish there was room service and the bed type we requested and paid for. If it weren’t for the outstanding staff, I would have given terrible reviews about the lack of amenities at this hotel!

Leisure Family

10/10

Exceptional

17 Jul 2024

Nil

Very satisfied with the room, hygiene, convinience etc…

Leisure Family

8/10

Excellent

15 Jun 2024

Muhammet

Location

2/10

Poor

11 May 2024

Ahmed

Kitchen smell

It was too bad and the lobby and the corridors smells kitchen from the Chinese restaurant in the hotel. it was terrible the smells reached the third floor

Partner

10/10

Exceptional

02 May 2024

Verified traveler

Wonderful

My husband and I had an amazing stay here. The hotel is beautiful! Our room had an impressive kitchenette, which was a wonderful bonus. Service was impeccable. I highly recommend this hotel and will absolutely be back!

Partner

6/10

Pleasant

12 Mar 2024

Insil

Nice accomodation with unfriendly staff

Nice accomodation; however, the staff was unfriendly.

Partner

10/10

Exceptional

06 Jan 2024

Marc

Highly recommended

Excellent location, nice rooms and friendly staff.

Partner

4/10

Poor

03 Sep 2023

Paul

The location is good, and the rooms are fine. That’s the end of the positives. The staff is unhelpful, the “room service” was embarrassing (literally heated up food in glass pots), there is no concierge service (we asked them to book multiple restaurants and they either told us to do it ourselves or didn’t respond at all to emails), and the management doesn’t care to assist. To top it off, we had a flight cancelled and had to arrive two days late. Management was intransigent about the “no cancellations” policy and charged us fully for those two days. We would not recommend this hotel to anyone looking for 5 star service. It’s not even 2 stars. Dreadful.

Leisure Partner

10/10

Exceptional

13 Jul 2023

Natalie

Would absolutely stay again. Centrally located just off the Champs-Élysées, close to everything. The staff here were exceptional, friendly, knowledgeable and courteous. The hotel is impeccably clean, modern and rooms are beautifully finished with every detail taken care of.

Leisure Family_with_children

10/10

Exceptional

02 Jun 2023

Gabriel

Muy buen hotel

Leisure Family

10/10

Exceptional

02 May 2023

christine

Location was ideal.

Leisure Self

10/10

Exceptional

01 May 2023

Mahi

Best of everything

Business_and_leisure Family

10/10

Exceptional

30 Apr 2023

Neil

Amazing location, very clean, fantastically quiet considering the proximity to Champs Elysees, and the staff were very friendly and tried to help where they could. Aside from the bedrooms, which are high-end, there are no other facilities at the hotel, and the small bar is shared with the restaurant which means it is always full

Leisure Family

10/10

Exceptional

21 Apr 2023

Amir

Best Hotel in Paris

This Hotel was recently renovated to perfection, the location is amazing just a 2 min walk to champs elysees and minutes from Arc De Triomphe. Everybody is extremely professional and pleasant and it was a joy to stay there. We Highly recommend it.

Partner

8/10

Excellent

17 Apr 2023

Dennis Chi Mo

Good location

Leisure Family

8/10

Excellent

27 Mar 2023

Tracey

Wardrobes and lights

There were two wardrobes in our room, there were internal lights that never went off. So at night time, when you wanted to block out the lights, these lights kept you awake. However, my husband climbed inside the wardrobes and stuffed them with pillows and clothes to smother the lighting and make the room darker and better for sleep. We did tell the staff about this a few times; they said each time there were going to sort out the problem and they didn't. I think someone should have communicated back to us that there was nothing they could do about the lights in the bedroom. We asked if they could turn the lights off or remove a battery.

Partner

10/10

Exceptional

26 Mar 2023

Ioanna

Wonderful hotel, excellent and friendly staff.

Leisure Family

6/10

Pleasant

25 Feb 2023

STEPHANE

PERSONNEL TRÈS DÉSAGRÉABLE
SERVICE INADAPTÉ
CHAMBRE NETTOYÉE À 19H
MÉNAGE APPROXIMATIF

Partner

4/10

Poor

25 Feb 2023

Danielle

Poor customer service

For the price we were paying we expected exceptional customer service. After complaining about a fault in our two single beds that kept moving because they were on wheels and a smell coming from the vent in my room the lady at reception asked me very rudely what do you expect me to do about it. I told her that she needs to send maintenance up to the room. We arrived early for check in and asked if there were any facilities in the hotel that we can stay to enjoy in the hotel in the meantime. The lady told us that we could use the toilet. It turns out there was a restaurant which was closed at the time, a gym and a seating area. I would have expected someone to atleast be on the bar as this was 1pm. The TV was not a smart TV so we could not enjoy that. The lighting in the room was poor for a room that size, it constantly felt dark no matter how wide open the curtains were and lights switched on. This hotel was not value for money at all. The customer service was really poor. I also asked the lady at reception for a double bed and she said she only had two singles, even though we requested a double when we booked. Only later to find out from the cleaning lady that she could merge the two beds together. We had an unpleasant sleep the first two nights and it could have been fixed straight away if the lady at reception was not so uninterested.

Partner

6/10

Pleasant

08 Feb 2023

Abdulaziz

Rooms to small

10/10

Exceptional

09 Jan 2023

Verified traveler

Highly recommend

Excellent hotel - modern and clean

Friends_and_family Family

10/10

Exceptional

05 Jan 2023

Brooke

There were so many great perks to this property. 1) great staff- informative and provided great hospitality; 2) great location- conveniently located to Champs Elysées and to Eiffel Tour but without the noise and hustle and bustle of being in a touristy area; 3) cleanliness- clean property and prompt room service

Leisure Partner

10/10

Exceptional

15 Dec 2022

Audrey

The room is amazingly decorated with detailed and impeccable taste. The comfort is perfect . I keep going in this hotel and will continue to go there while I am in Paris

Business Self

10/10

Exceptional

20 Nov 2022

Evan

La clef is the best!!

This hotel was 5 stars amazing!! The whole team was so kind and the hotel was super clean and fresh!! My wife like to cook and the room we had a stove top and great view :) thank you again to the entire La clef team

Partner

10/10

Exceptional

13 Oct 2022

joel

Great location, great view

Leisure Partner

8/10

Excellent

03 Oct 2022

Ehouman Ulrich

The hotel was good. Nothing amazing but nothing bad.

Business_and_leisure Family

10/10

Exceptional

28 Sep 2022

George

Beautiful room, great staff, good service.

Leisure Partner

10/10

Exceptional

17 Sep 2022

George

Excellent except the staff failed to give me a wake up call on the two occasions I requested one.
Need directions for the washer and dryer in English.
Need better quality tissues.

Leisure Family

10/10

Exceptional

09 Sep 2022

jenna

I love this hotel!

Business_and_leisure Self

10/10

Exceptional

23 Jul 2022

William

Perfect

Business

8/10

Excellent

06 Jul 2022

Alexander

The design and decor are nice, but the hotel is small and so are the rooms. we did not get room cleaning services from 8 am to 3 pm on the first day we stayed there, but they cmpensated us with free breakfast (which was not very oppulent for a 5star property).

Leisure Family

10/10

Exceptional

26 Jun 2022

Gerard

brilliant experience

Leisure Family

10/10

Exceptional

29 May 2022

Pamela

Amazing location and beautiful hotel. Only feedback is the drain for the very open shower is in the middle of the bathroom so the entire bathroom floor gets wet.

Leisure Partner

10/10

Exceptional

29 Apr 2022

Cynthia

Newly renovated, clean, quiet and safe plus good attitude. I enjoyed it much. Will come back.

Leisure Self

10/10

Exceptional

11 Apr 2022

Priya

Excellent service. Jasmin was amazing. Also the gentleman at the night desk.

Leisure Family

4/10

Poor

31 Mar 2022

Simon

Way too expensive for what you truly get

Completely overpriced (at least by x2) for what you get. Bed hard as rock, very bad nights and felt it wasn't the crowd wanted for business purposes . Very disappointed to say the least.

Business

10/10

Exceptional

29 Mar 2022

FATIMA

Great hotel with very helpful staff. Cannot beat the location! Would definitely stay here again.

Leisure Friends

10/10

Exceptional

26 Mar 2022

Linda

The room was nicely appointed. The hotel is conveniently within walking distance of many destinations. Staff were friendly and helpful. Security was excellent, as the room key was needed to enter the hotel lobby.

Leisure Friends

8/10

Excellent

19 Mar 2022

Zoe

Waited for a room and dirty shower head

The stay was great, but I have two complaints. We showed up for check in at 3, and our room was not ready until 4:45. They did give us complimentary drinks while we waited. Also, the rainfall shower head had calcium build-up blocking the water from coming out in several places. We cleaned it with a towel, and then it was fixed. The hotel is very nice and so was our room.

Partner

10/10

Exceptional

21 Feb 2022

Sonia

We had an amazing stay, we were upgraded when we arrived which was really nice since we were celebrating our anniversary. The hotel is beautiful, and it's in a REALLY good location. The room is very spacious and clean. I would definitely stay here again next time we visit paris.

Partner

10/10

Exceptional

17 Feb 2022

Thamer

Merciiiiii

Amazing hospitality! Recommending to all!

Partner

10/10

Exceptional

16 Feb 2022

Kristin

This hotel exceeded my expectations!
Perfect location close to the metro. Very very clean and the hotel had a fully stocked kitchen!

Leisure Partner

10/10

Exceptional

31 Jan 2022

Michelle

Our stay was lovely and exceeded every expectation - the hotel and room itself was beautiful, the location could not be better, and the staff was attentive to every need. Would definitely recommend and return!

Leisure Partner

10/10

Exceptional

18 Jan 2022

Jonathan

Hôtel qui mérite très largement ses 5 étoiles.

Séjour très agréable. L'accueil réservé a été très chaleureux et le studio très propre. Merci au personnel qui nous a réservé une très belle surprise pour notre anniversaire de mariage. Nous avons été très contents d'avoir choisi cette hôtel.

Partner

10/10

Exceptional

07 Jan 2022

Mohammad

Nice hotel, close to tourist attractions, quiet area and nearby shopping

8/10

Excellent

25 Dec 2021

Shaikha

Nice

Nice stay

Friends_and_family Family

10/10

Exceptional

13 Dec 2021

Ah Chwee

Great service, especially front desk

Amazing location, and the front desk staff were very helpful.

Partner

10/10

Exceptional

01 Dec 2021

WAFA

Grate place

Friends_and_family Family

10/10

Exceptional

23 Nov 2021

Khaled khushman a

good

Friends_and_family Family

10/10

Exceptional

12 Nov 2021

Ana Maria

We celebrated our 20 year anniversary

10/10

Exceptional

11 Nov 2021

Maor

Great hotel and service
but poor night service
Overall very good hotel definitely come back

Partner

8/10

Excellent

11 Nov 2021

Verified traveler

10/10

Exceptional

09 Nov 2021

Deborah V

Home away from home

Just delightful - again!

Friends_and_family Family

8/10

Excellent

27 Oct 2021

Renaldo

Visited Paris for four days and enjoyed my stay at this hotel. Very clean and staff was courteous.

Leisure Partner

2/10

Poor

15 Oct 2021

Luis

Really bad service. The receptionist did not have good treatment. Our tv did not work. We did not have any place to put our luggages. They change our from room. Did not have us the keys so we have to wait. We told the receptionist Jasmine she did not seem to care.

Leisure Partner

10/10

Exceptional

14 Oct 2021

Khaled

Good

Leisure Friends

10/10

Exceptional

07 Sep 2021

Marie Danielle

This was hands down the BEST hotel I have ever stayed at. The rooms are even better than the pictures. So clean and well appointed. Great location. Amazing customer service. Highly recommend 10/10

Leisure Partner

10/10

Exceptional

04 Sep 2021

Vana

Fabulous time

Everything and everyone was fabulous.

Partner

10/10

Exceptional

01 Sep 2021

yesenia

This hotel was exceptional!! We had such an amazing stay in our anniversary trip in Paris. I will highly recommend to my friends and family! Thanks to Bruno, Celine and MarieClaire they have excellent customer service 😊

Leisure

10/10

Exceptional

21 Aug 2021

Verified traveler

Great property in a central location of the city.
Staff were very accommodating in helping us with any questions or recommendations. Only downside was that the room was listed as a king and we got 2 twin beds pushed together. I know this is typical in Paris, but it wish it would’ve clarified that being the case before arriving.

Leisure Partner

10/10

Exceptional

16 Aug 2021

Verified traveler

Gorgeous, high quality hotel so convenient and close to the heart of Paris shopping district. My room was superb, the bed was super-comfortable, and the service was exceptional. I want to give special recognition to Laurent at the front desk, who welcomed me with great kindness and was attentive to my needs during my stay. I would highly recommend this hotel to all.

Leisure Self

10/10

Exceptional

06 Aug 2021

Verified traveler

Centrally located right off Champs-elysees and Arch Truimphe. Walking distance to Eiffel Tower as well. Charming hotel with updated large rooms And modern bathroom. Staff is pleasant and accommodating. Would most definitely stay here again!

Leisure Partner

10/10

Exceptional

25 Jul 2021

Verified traveler

Great location very nice people.

Leisure Partner

10/10

Exceptional

26 Oct 2020

Verified traveler

design of the room, modern but kept the original feature of the building

Business Self

10/10

Exceptional

04 Mar 2020

RakanAlajmi

One of The best in Champs-Elysées location and services

Friends_and_family Friends

10/10

Exceptional

24 Feb 2020

Savaros

Amazing and friendly staff. Excellent location

Partner

6/10

Pleasant

12 Feb 2020

Abdulaziz

We arrived @16:00 hr but We were giving many papers to fill just to delay our check in because rooms weren’t ready yet. This dumbness , tell the customers the truth don’t lie and make foolish excuses.

Friends_and_family Family

6/10

Pleasant

10 Feb 2020

Verified traveler

Its just not 5 starts, its wannabe, if it was a 4star hotel , expectations would be well met. for 5 star kind off all is missing. The upgraded (for money) wierd half apartment half hotel room was absurd. in 5 stat hotel no minibar, no drinks nor snacks, dish washer in small room, but no minnibar, the bathroom designer is a joke, toilet, shower and mirror area all same, BUT water runs to the MIDDLE of the bathroom, of one takes shower rest of day is unusable toilet nor sink, because its all fully wet. Beside some small mess ups like acceppting clothes for cleaning and when specifically asked that as we have check out tomorrow, yes will be back.. ofc not... no solutions offered. even after all that mess in a relatively emty hotel squeesing 100 eur for 3 hour late check out on sunday was top. Never going back. price wise so much better (maybe 50eur more per night-100) and get true 5 star hotels experience. This was kind of ugraded apartment building wanna be 5start hotel. Design was only thing super nice. Roomservice foord below ANY taste expectations, pasta and burger most likely most tasteless we have ever eaten. Again, prices same as in top 5 star hotels., or 85% of it.This hotel would make itself a great benefit if downgrades to 4 star and stops pretending.

8/10

Excellent

04 Feb 2020

Steve

Le crunch trip

Great hotel and staff

Friends_and_family Friends

2/10

Poor

19 Jan 2020

It was clean , but the room was not good and small it was in the 5th floor and so small
Then we woke up because of the fire alarm at 8h30 am !

Leisure Family

10/10

Exceptional

18 Jan 2020

Verified traveler

VERY GOOD service and place. Sweet and nice people

Business Self

10/10

Exceptional

30 Dec 2019

MrsB

Wonderful Facility, Great Proximity to everything, Love the Apartment Hotel Room. High Recommendation

Leisure Partner

10/10

Exceptional

16 Nov 2019

Verified traveler

Luxurious Stay

A luxury hotel.. two blocks from Champs Elysee and Metro station .. very professional and friendly staff.. the rooms are very clean, comfortable, and fancy. I would definitely stay there again.

Partner

10/10

Exceptional

16 Nov 2019

Verified traveler

great hotel and the service from the staff was perfect

10/10

Exceptional

14 Nov 2019

Deborah V

A treasure!

This hotel is a gem! Lovely room and accommodations. The staff is helpful and engaging. The location is fantastic, near the shops on the Champs Elysee, great restaurants and cafes, and for us, a few doors away from our son and his family. This will be our home away from home.

Partner

10/10

Exceptional

11 Nov 2019

KM01

The hotel is a short 2 min walk from Champs Elysees and very close to some cozy nearby cafes. We booked two deluxe suites and the rooms were on the first floor. There were very high ceilings and a very spacious room. The seating area was cosy and the bed was extremely comfortable. The room, linens and bathroom were all very clean and comfortable with all new amenities. The room also included a small kitchenette that’s fully equipped with Everything! The staff at the hotel were extremely attentive and friendly and gave great recommendations for restaurants. I would definitely recommend this hotel to anyone visiting Paris!

Leisure Family

10/10

Exceptional

11 Nov 2019

Verified traveler

My husband and I took a quick trip from Germany for weekend in Paris and choose this hotel base on previous online reviews and appearance on website. It definitely exceeded our expectations in cleanliness and my standards are to the level of OCD. The location was prefect for sightseeing and shopping. Louis Vuitton is only 2 blocks away if that. The choice for eating were exceptional. We will stay on our next visit to Paris. The staff was okay, except the doorman were the best, always ready to assist.

Leisure Partner

10/10

Exceptional

07 Nov 2019

Excellent. Very good location and property

Leisure Family

10/10

Exceptional

05 Nov 2019

Yuet Fong Cecilia

The hotel team is eagerly helpful and assuring. Smiley and professional!

Friends_and_family Friends

10/10

Exceptional

29 Oct 2019

Verified traveler

The Service was incredible, the staff could not help us more.
The location is perfect, next door to the Champs Elysées.
The rooms were very comfortable. We will be back very soon.

Leisure Partner

10/10

Exceptional

20 Oct 2019

Ryan

Great hotel right in the perfect spot!

Awesome hotel! Right place so close to everything in walking distance. Great restaurants in the area that are local spots not full of tourists too. Two local cafes with coffee and snacks about 2 minutes away. Safe area even at night.

Staff was great and can speak English. They swapped our pillows for down filled ones with no issues.

Highly recommended and when we visit Paris again we will definitely stay here again.

Partner

10/10

Exceptional

20 Oct 2019

Verified traveler

Great stay and we’ll be back. Highly recommend. Super location, staff and amenties.

Leisure Partner

10/10

Exceptional

17 Oct 2019

Verified traveler

This is a really beautiful hotel, my room was huge and utterly stunning, very comfortable and relaxing. Staff all very friendly and helpful, although I was disappointed at the room service offering, as it seems like something they're not really set up for - the staff were confused when I called to request room service dinner and it took more than one call and being passed around several people before I managed to order a simple meal and wine, which was frustrating after a long day. Of course, there are hundreds of wonderful places to eat nearby so perhaps it's unusual for guests to want dinner in their room. Anyway, when the food did come, it was superb. All in all, a really gorgeous place to stay. Thanks!

Business Self

10/10

Exceptional

08 Oct 2019

Terence

My go to hotel in Paris

My third time staying at this wonderful establishment. Never disappoints. Only a small detail which the hotel has acknowledged to rectify. The suite i stayed in this trip has a street facing window in the bathroom. The bathroom does not have blackout curtains. The window has frosted glass and a thin Sun shade curtain. However, there is a thin decorative see-through slit surrounding the frosted glass which gives unobstructed view into the bathroom from some angles.

Not all rooms has a street facing bathroom. All the standard rooms I have stayed previously does not have this problem.

Apart from this minor detail, the hotel is magnificent. It’s comfortable, clean, spacious, conveniently located, friendly staff. Can’t praise it enough. Will definitely return again.

Partner