BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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9.0/10Excellent632 Reviews
Cleanliness9.4/10 9.4
Service9.2/10 9.2
Comfort9.0/10 9.0
Condition8.6/10 8.6
Location9.4/10 9.4
Neighborhood9.6/10 9.6
Value7.8/10 7.8
Amenities8.6/10 8.6
See all ratings- Business hotels
- Hotels with charm
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hôtel Raphael
Enjoy recreational amenities such as a sauna and fitness center. This hotel also offers complimentary Wi-Fi, concierge services, and babysitting (surcharge). Dine at Raphael Le Restaurant, featuring a bar/lounge and 24-hour room service. Buffet breakfast is available daily (7:30 AM to 11:00 AM, for a fee).
For business travelers, there's a business center, dry cleaning/laundry services, and a 24-hour front desk. The hotel offers 2, 734 square feet (254 square meters) of event space, including conference space and six meeting rooms. A roundtrip airport shuttle is available (24 hours, surcharge).
The 83 individually decorated guest rooms feature minibars, flat-screen TVs, premium bedding, complimentary Wi-Fi, and digital programming. Private bathrooms include designer toiletries and hair dryers. Located near Place Charles de Gaulle, the hotel is a short distance from the Champs-Élysées, Arc de Triomphe, and other Parisian landmarks.
The nearest airports are Paris Orly (ORY), Paris Charles de Gaulle (CDG), and Paris Beauvais (BVA).
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With a stay at Hotel Raphael in Paris (Chaillot), you'll be within a 5-minute walk of Place Charles de Gaulle and Champs-Élysées. This family-friendly hotel is 0.2 mi (0.3 km) from Arc de Triomphe and 0.4 mi (0.6 km) from Baccarat Museum.
Make yourself at home in one of the 83 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Paris? This hotel has 2734 square feet (254 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Events/parties not allowed
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 15
Pet max weight (per pet) in lb is 33
Only dogs and cats are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 11.70 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
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You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-in and contactless check-out are available.
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Special Instructions
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property doe not allow photo shooting, video recording, interviewing, or filming activities for private or commercial use without permission.
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Minimal age
18
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Optional fees
- Fee for buffet breakfast: approximately EUR 42 per person
- Airport shuttle fee: EUR 180 per vehicle (one-way, maximum occupancy 3)
- Covered valet parking fee: EUR 60 per day
- Pet deposit: EUR 45 per night
- Pet fee: EUR 45 per pet (varies based on length of stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
German
Arabic
English
Italian
French
Hebrew
Spanish
Nearby attractions
Place Charles de Gaulle
0.3 km / 0.2 mi
Champs-Élysées
0.4 km / 0.2 mi
Baccarat Museum
0.5 km / 0.3 mi
Arc de Triomphe
0.6 km / 0.4 mi
Avenue George V
0.7 km / 0.4 mi
Rue du Faubourg Saint-Honore
0.9 km / 0.6 mi
Place du Trocadéro
1 km / 0.6 mi
Boulevard Haussmann
1.1 km / 0.7 mi
Avenue Montaigne
1.1 km / 0.7 mi
Galeries Lafayette Champs-Élysées
1.2 km / 0.7 mi
Seine
1.2 km / 0.7 mi
Parc Monceau
1.4 km / 0.8 mi
Palais des Congrès de Paris
1.5 km / 0.9 mi
Jacquemart-Andre Museum
1.5 km / 0.9 mi
Grand Palais
1.6 km / 1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2012
- Total number of rooms: 83
- Number of floors (main building): 7
- Double rooms: 47
- Junior suites: 20
- Suites: 6
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
Show 63 more facilities & services
- Maestro
- Visa Electrón
- EuroCard
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Local and international calls
- Transfer serviceExtra charge
- Valet parking
- Airport Shuttle
- Room serviceExtra charge
- Laundry service
- Babysitting serviceExtra charge
- Multilingual staff
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Terrace
- Concierge
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- Café
- Bar
- Restaurant
- Non-smoking area
- Banquet hall
- Air conditioning in Restaurant
- Conference room
- Meeting room
- Printer
- Business centre
- Fax
- Game room
- Sauna
- Steam bath
- Breakfast
- Breakfast buffet
- Continental breakfast
- Hot breakfast
- À la carte lunch
- À la carte dinner
- Breakfast and lunch
- Vegetarian meal
- Snacks
- LGTBIQ friendly
- Early Check-inExtra charge
- Early departureExtra charge
- Identification card at arrival
- Non-smoking establishment
- Minimum check-in age: 18
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Hôtel Raphael
100
reviews shown
Ekaterina
Beautifully decorated rooms and excellent service
kathleen
It is a great area and has very accommodating staff.
antonius
If you are looking for a hotel in one of the most prestigious areas of Paris, you can stop your search if you are reading this review. Hôtel Raphael is an incredibly beautiful and historic hotel with an amazing and attentive staff. If your stay in Paris needs to be special, this is the place. We stayed in room 608 and it was incredible. The size of the suite is that is a nice apartment in Paris and the views of the Eiffel Tower from your own private terrace ( and bed) are near beyond words! This is the place that you have been looking for.
SANJEEV
A good classic property, rare in Paris. Large rooms and bathrooms. Very good staff. The restaurant and food could use improvement
Mark
Small, dated rooms
Limited AC
Aroma of smoking
Limited AC
Aroma of smoking
Atef
Very poor service with very old furniture and facilities, the price for such quality is away high to my expectations,
Carlo
easy to get to things
nino
I LIKE THEIR SERVICE AND THEIR SUPER FRIENDLLY PEOPLE IN ALL AREAS.
bassam
Old building
Sharon
I have stayed at this property many times before for the roof top terrace and the location. After bookng this hotel at a big premium during the olympics, I found out the roof top was bought out during my entire stay. The hotel is in serious need of a remodel. The plumbing, fixtures, furniture and carpets are not in good shape. Normally, I book the president suite which is not in as bad of a condition. Had I know the roof top was not available, I would have booked another hotel. And for my next trip, I will book a different hotel. Hopefully, the hotel will remodel in the near future because I do love the staff, the size of the hotel, and location.
Garrett
The staff was wonderful - very accommodating as expected. The champagne in the room was a very nice touch. Loved the regal style and feel of the rooms.
Mark
Great location, service and staff. Concierge had great restaurant recommendations and booked them for us.
The property itself is a bit dated and tired. No electronic hookups in the rooms for devices and old bathroom fixtures.
The property itself is a bit dated and tired. No electronic hookups in the rooms for devices and old bathroom fixtures.
Verhaazkhan
Great hotel overall. Staff very polite and helpful. Conveniently located
Hotel.
Hotel.
David
The staff needs to be trained how to be nice if there working in a so called 5 star establishment.
QIAN
Nice property, great staffs! Only concern is the smell in my mom’s bathroom, but it’s over 100 hundred years property, understandable.
Lisa
The location is absolutely perfect! The hotel is the quintessential Parisian vibe. Will definitely stay here again!
Thomas
Your Paris Retreat
This is the fourth time we stayed at this wonderful 5* hotel - now in the Champs-Elyssees Suite on the 4th floor.
Clean and bright with balcony surrounding the rooms.
Wonderful breakfast (room service), bar and
restaurant service.
Concierge and Pierre were outstanding;
looking forward to next stay!
Clean and bright with balcony surrounding the rooms.
Wonderful breakfast (room service), bar and
restaurant service.
Concierge and Pierre were outstanding;
looking forward to next stay!
kader
Excellent.
best was the staff..
would stay again anytime.
spacious rooms
best was the staff..
would stay again anytime.
spacious rooms
Tricia
This hotel is spectacular and the staff afe all awesome! The conceriege was beyond phenomenal! Had a great stay!
Richard
Dining facilities were not adequate and the staff was rude. Every other person and aspect was fantastic.
Brett
Staff was great. Easy check-in and able to accommodate us before our check-in time. Concierge was one of the best we have experienced traveling.
Noela
The location is great. The room and bathroom very well appointed. Only issue was that the roof restaurant was closed.
abel
Hotel Raphael is truely a luxurious experience.
Christine
Beautiful
It is absolutely amazing! It’s like a step back in time in a world of luxury. In addition, the people are amazing and very helpful.
Julie
Fantastic professional staff and located in a very walkable part of the city. Our superior room was beautiful. I would definitely recommend this hotel to family and friends.
Lisa
Staff
Lynette
Unfortunately the rooftop terrace was closed for renovations.
JAMES F
Outstanding. Best service of any hotel in Europe
Sergio
Graet
Tham
Location is excellent, walkable to shops, metro and tourist attractions.
Lauren
Beautiful boutique hotel walking distance to Champs Elysee and Eiffel Tower.
Denise
Beautiful spacious room
Darcy
Wonderful hotel! Nice decor and very helpful staff. The cafe across the street was perfect for breakfast too!
Jenny
Don’t miss this hotel!
We cannot say enough about this hotel - from the moment you walk in the door the staff make you feel special. Restaurant is wonderful and location is amazing! We had some French friends visit while there (from the South) and they have booked this hotel for their next visit in Paris ! This is a unique hotel - not just another boxy hotel room. And every member of staff we met was so helpful and professional.
HIVA
We thoroughly enjoyed the tranquil ambiance of this hotel. It exudes charm and sophistication with its antique furniture and 1920s theme. The Wi-Fi connection is excellent, and the staff are incredibly accommodating. However, it’s important to note that there are no pool or spa facilities, and the TV offers only a limited selection of channels, primarily news channels.
Ben Angela
It was absolutely beautiful, so much room, great location and the staff were accommodating and thoughtful. I will definitely be back!!
Daniel
Overall beautiful property! Wonderful amenities, location, and service. Too bad the roof was closed, and the bar closes early so be sure to ask about hours of operation.
Mireilly
Excellence all around. Amazing staff, from the moment you arrive until you leave. These people are truly the BEST!
sravan
It was really excellent service and staff was helpful to give information about what to do around
William McKay
Best Hotel in Paris
My favorite hotel in Paris for over 30 years. It is simply wonderful.
Joseph
Hotel Raphael made our Paris trip unforgetable
Every detail of our stay at Hotel Raphael was outstanding. The staff was extremely courteous with service that surpassed our expectations. The view from our room was incredible, it was a trip that we will never forget.
Ahead
The best
Jack
Great experience with courteous and professional staff. Will return
Joel
Really beautiful hotel!
CEN QIN
Overall the property is very old. The carpet in the room has all kinds of stains it’s quite gross. The room also smells weird. We were there in January and even we turned the heater to max was still very cold in the room. Gym is so tiny. Impossible to workout.
Verified traveler
You won’t be disappointed
Amazing hotel. Clean, friendly staff. Very well located. Will book there again!
Jacklyn
This was an incredibly beautiful property. The ambiance was perfect. And the staff was attentive .the location was perfectly convenient. We loved our stay here and wish we could have stayed longer.
BENOIT
Charming hotel with excellent staff
Patrick
Wonderful hotel - best location - big rooms for great value - excellent food - very excellent service and terrific staff.
James
Hotel Raphael was beautiful and accommodating. Everyone was very friendly and went above and beyond to make us feel welcomed and at home. I highly recommend this hotel. 5 stars!
James
The hotel Raphael is beautiful. The staff is all incredibly friendly and well versed in English. Truly the people here make you feel very welcome and appreciated. I highly recommend this place to anyone planning to stay in Paris!
Thamara
Overall it’s a wonderful hotel and location and the staff is superb! I think the rooms mainly the living and bedroom areas need major renovations to freshen up the space. The carpets, sofa, drapes were all quite worn and better use of the space would make it so much more special especially at the cost.
Foziah
Location is great
Staff are very friendly and helpful. Room is spacious and clean. I definitely will stay there again but not have breakfast. I did not enjoy the breakfast. Eggs were tasteless. Rest of the buffet was ok
Staff are very friendly and helpful. Room is spacious and clean. I definitely will stay there again but not have breakfast. I did not enjoy the breakfast. Eggs were tasteless. Rest of the buffet was ok
Mark
Ice classic hotel with great rooms in an excellent location
Patricia
Very convenient location. Staff very nice and friendly. Room was beautiful.
Gerard
Paris in October
Excellent hotel, and the staff was wonderful, as usual. Disappointed with no restaurant, the current one is being renovated. Breakfast was so, so. Should have offered something for the lack of bar and restaurant
Allan
The rooms need to be more updated. The rooftop view was amazing
Eunjae
It was old historical beautiful hotel. I felt I am staying royalty property.
Just one thing. There is no soundproof. I was even able to hear someone got up for bathroom use in the middle of night. I am not sensitive at all, but it was that much loud 😢 And floor is carpet which is very very old. If you are sensitive or allergic to carpet, maybe ask to hotel for different room? Otherwise beautiful! Oh! Breakfast was phenomenal as well. I miss it already.
Just one thing. There is no soundproof. I was even able to hear someone got up for bathroom use in the middle of night. I am not sensitive at all, but it was that much loud 😢 And floor is carpet which is very very old. If you are sensitive or allergic to carpet, maybe ask to hotel for different room? Otherwise beautiful! Oh! Breakfast was phenomenal as well. I miss it already.
margolyn
This hotel is in a wonderful location with old world charm.
Nicholas
Amazing service
Herbert
The hotel let me do an early check in 4 hours earlier not a lot of hotels do that and the stuff were very polite and courteous that’s something that I really appreciate also it’s in a good location I would definitely come back and stay at this hotel.
Val
Was a great hotel 20-30 years ago, but went to hell. Management don’t care to take care of guests, filthy carpets, no wall outlets for electrical devices, service despicable. Its not a 5 star, it’s run down junk. Bellman won’t even load your luggage in the car, nor assist with bags. Terrible.
Val
This used to be a good hotel, but condition deteriorated and service has gotten to be very bad. This is August and A/C don’t work, internet keeps cutting out, in-room dining can’t get orders straight, hotel has restaurant, but guests not allowed to order from it for in-room dining. Carpet in rooms has to be 30 years old, bathrooms are deplorable. Horribly managed now.
Joseph
Nothing to like about it, noisy, poor breakfast, poor lounge and and and.
bru
The Hotel and service was excellent. My only disappointment was the internet which was very slow. I do trading so I found it necessary to buy a French Sim in order to be able to get proper access to the internet.
This should be addressed since it spoils the whole 5 star experience
This should be addressed since it spoils the whole 5 star experience
Jose
My wife and I stayed at Hotel Raphael for 8 days during the 1st part of July '23. The hotel definitely has its charm. They have worked to maintain its historic and Parisian charm while modernizing in order to provide guest with current features such as wi-fi, flat screen TV and such. The room was very spacious and comfortable and the furnishings fit the time period of the hotel. The Rooftop restaurant has an amazing view of the Eiffel Tower. The hotel is located within walking distance of a plethora of boutiques and eateries ranging from moderate to upscale. The Arc de Triomphe is within a three minute walk.
By far the most impressive feature of the hotel was its staff and concierge service which provided us with restaurant reservations, tickets to the Louvre Museum and daily help with general information and directions. The entire staff's disposition was extremely pleasant, polite and very professional.
We looked for a hotel which would be unique to the character of the city (Paris) and we were very happy with our selection. The location, ambience and staff made for a beautiful and memorable trip.
Some suggestions that could possibly be addressed. My wife and I try to utilize the fitness facilities when traveling. While the fitness room at the Raphael was well equipped, I would probably replace the glide rowing machine with a bench and address the condition for the free weight station. Thank you for a great stay.
By far the most impressive feature of the hotel was its staff and concierge service which provided us with restaurant reservations, tickets to the Louvre Museum and daily help with general information and directions. The entire staff's disposition was extremely pleasant, polite and very professional.
We looked for a hotel which would be unique to the character of the city (Paris) and we were very happy with our selection. The location, ambience and staff made for a beautiful and memorable trip.
Some suggestions that could possibly be addressed. My wife and I try to utilize the fitness facilities when traveling. While the fitness room at the Raphael was well equipped, I would probably replace the glide rowing machine with a bench and address the condition for the free weight station. Thank you for a great stay.
Omar
Not 5 star service
Elsa
Room was large, lots of closet space and very clean.
Staff very professional and service was excellent.
Staff very professional and service was excellent.
Kristine
Fabulous property, very friendly customer service. Would stay again but.......the reason we chose the Raphael was for the rooftop patio. This was closed the week of our stay and we were never informed. if informed, we would have chosen elsewhere. very upsetting. love this hotel but.....
Anthony
Lovely Hotel
Very beautiful hotel in great location! We were so close to Trocadero & Champs Elysses. The whole staff was so friendly our entire stay and made us feel so welcome. The room had a beautiful Versailles style decor and was very nice. We’ll definitely stay again next time and maybe upgrade to a room with Eiffel Tower view.
Julie
Hotel Perfection At Its Finest
We absolutely loved Hotel Raphael. From the amazing decor, to the most helpful staff, and comfortable rooms, it was perfect. Sometimes boutique hotels aren't as great in terms of beds and bathroom space. Hotel Raphael has comfortable beds and large bathrooms. There is also tons of closet space. The food in the restaurant and room service was fantastic. The neighborhood is also clean, safe, and an easy walk to great shopping and restaurants - all while avoiding the crowds of more touristy neighborhoods. I would recommend this to anyone traveling to Paris.
Naseem
Service was fantastic, staff was very kind and attentive
Verified traveler
Amazing
Amazing birthday weekend spent here! Stayed in a lot of 5* hotels in Paris and this is up there with my favourite! Staff on reception could have been a little friendlier but everyone else was lovely. Rooms are old school and authentic, but beautiful and very spacious. Excellent location. Cannot fault
Karen
Beautiful hotel in great area of Paris, staff very nice.
Andrew
Staff very helpful but Wi-Fi didn't work for business and poor bathroom smellies
Armen
Always staying with you guys and they will continue the tradition thank you very
Michael
Beautiful Hotel, great area.
After a bad start (being put in one room and told immediately that we would have to move to another the next day) the hotel somewhat redeemed themselves. The second room was lovely, except for the shower which was more of a trickle.
Isabella
This hotel was everything I expected Paris to be. It was so lovely and staff were so helpful and accommodating.
Megan
Staff was friendly and extremely helpful. It’s now my go to hotel in Paris! Only 2 blocks from Arc de Triumph &
Champs-Élysées!
Champs-Élysées!
Idalmis
Beautiful hotel located in the nicest area in Paris. Walking distance to shopping, famous sites and great restaurants. I would definitely stay here again.
Cameron
Very friendly and helpful staff, great breakfast and restaurant, and beautiful interior décor and lobby.
Absolutely loved the Eiffel Tower suite. Incredibly spacious, great bathroom and separate sitting area, and lovely views of the Eiffel Tower and with the wrap-around terrace, of the Arc de Triomphe nearby and Sacré Coeur in the distance!
Very nice, walkable location too. We'll definitely stay here again when we next return to Paris.
Absolutely loved the Eiffel Tower suite. Incredibly spacious, great bathroom and separate sitting area, and lovely views of the Eiffel Tower and with the wrap-around terrace, of the Arc de Triomphe nearby and Sacré Coeur in the distance!
Very nice, walkable location too. We'll definitely stay here again when we next return to Paris.
Lisa Maria
I liked everything! The staff was exceptional & I left with wonderful memories! Thank you to everyone for making my dream to visit Paris a memory that will last a lifetime!
Vincent
Enjoy the nice details and personal touches of notes and towels, welcome snacks
Yanina
Internet is working
Alex
Very nice classic hotel built over 100 years ago and upgraded with all modern amenities in the heart of Paris walking distance from restaurants, shopping, and the Arc de Triomphe.
Christina
This hotel is absolutely stunning! My mom stayed here on a recent trip to Paris. It’s in the perfect location just a few mins from the arch de triumph. The staff is extremely helpful and helped with things like booking dinner reservations and provided advice on getting around Paris and surrounding areas. The best thing about this place is their stunning Rooftop. This is a must see when in Paris as it has the best view of the Eiffel Tower I’ve seen. I highly recommend this property. It was a luxurious and memorable experience.
Michael
A beautiful styled Parisian hotel from a different era. Great location too. (5*****)
Our room was a two room suite that was very comfortable for our week stay. (3***)
Service however is hit and miss. Can’t say enough good things about Lionel and his concierge team, both efficient and friendly. (5 *****)
The breakfast team were pleasant and very efficient. The breakfast offering had variety and was consistent each day. (5 Stars)
We tried their roof top bar on our first night for a beverage and a snack. The view is spectacular! (5 *****)
The bar off the main lobby, which is very European and cozy, closed nightly at 10:30p! Who does that???? So your only option for a night cap is to goto a local bar up the street or to the Peninsula Hotel across the road. (1*)
On the suite front we had no espresso machine on our arrival. Three requests later the machine was delivered. Housekeeping was another story No two days offered the same results. Some days the suite was vacuumed, and some days not. More towels, less towels. A tear in the fabric on the sitting room couch. (2**)
And my BIG beef was NO SHOWER hook for the hand held shower wand. Really, I get the tub thing BUT not accommodating your guests,in this day & age, with the option of taking a shower is unheard of!! (0 *)
The whole idea of staying in a hotel vs Air B&B is to enjoy the niceties of being pampered/convenience.
Our room was a two room suite that was very comfortable for our week stay. (3***)
Service however is hit and miss. Can’t say enough good things about Lionel and his concierge team, both efficient and friendly. (5 *****)
The breakfast team were pleasant and very efficient. The breakfast offering had variety and was consistent each day. (5 Stars)
We tried their roof top bar on our first night for a beverage and a snack. The view is spectacular! (5 *****)
The bar off the main lobby, which is very European and cozy, closed nightly at 10:30p! Who does that???? So your only option for a night cap is to goto a local bar up the street or to the Peninsula Hotel across the road. (1*)
On the suite front we had no espresso machine on our arrival. Three requests later the machine was delivered. Housekeeping was another story No two days offered the same results. Some days the suite was vacuumed, and some days not. More towels, less towels. A tear in the fabric on the sitting room couch. (2**)
And my BIG beef was NO SHOWER hook for the hand held shower wand. Really, I get the tub thing BUT not accommodating your guests,in this day & age, with the option of taking a shower is unheard of!! (0 *)
The whole idea of staying in a hotel vs Air B&B is to enjoy the niceties of being pampered/convenience.
Hossein
The location. We stayed there in July ans were very happy and impressed by the suite and general staff. I decided to take my daughters there last week and booked two suites expecting it to be at least the same as before but what a disappointment that neither were good. The manager did show us another suite which we took as it was somewhat better. We will not be staying there again.
James
*
Vithurshan
Friendly staff, safe neighbourhood
Deborah
This hotel is beautiful and in a fabulous location. We could walk easily to many of the metro lines, stores, restaurants and had beautiful views. The staff was very helpful and friendly. We were there at in August with 95 degree weather. The room stayed cool but the bathroom was warm, as to be expected in that heat. That said, everything else in Paris was scorching and it was nice to come back to a cool room. The rooftop bar has a breath taking view, but is pricey. Drinks were 30 euro each and Coca Cola was 18 euro. The only negatives we had were that the walls were a thin and room service had a very limited menu. We could clearly hear the guest next to us...very clearly. Room service did not have a typical American menu but the minibar was well stocked and there is a great little store around the corner with everything you could need that was open until 2AM.
David
I had a great experience staying at raffea Hotel Raphaël especially it close proximity to the wonderful restaurants in the area.
Hossein
A lovely hotel with great and helpful staff. Rooms are beautifully decorated and have a very welcoming feel to them. In fact it was so good that I will be bringing my daughter there for her Birthday in Sept. great job .guys.
Philip
Beautiful building and location.
Rooms need to be refreshed.
Rooms need to be refreshed.
Kern
Location of the room provided no privacy and elevator with glass door ran up and down outside our window. Hotel were not able to assist with room change.
Jin
Love the roof terrace. The rooms are very beautiful and spacious. Services were excellent. A luxury boutique hotel in Paris. It faces the Peninsula Hotel in Paris. Yet it's much quieter. My husband and I truly enjoyed our stay in this hotel.
Stephen
The staff and property were amazing!!
yvette
Not a restaurant in a 5 star hotel?
Hotel in a good position, staff friendly concierge very helpful.
Breakfast room- Not a 5 star breakfast.
No restaurant serving Dinner.
Disappointing that a 5 star hotel advertised a restaurant but unfortunately there was no restaurant. They had a very nice Roof top terrace serving finger food only.
Room- No heating in the room. When we asked to switch it on a staff member arrived, he turned the knob on the radiator and said it would then work. It did not.
A pack of baby food left in room when we arrived (not ours) still there when we left.
No cream or milk provided for use in room for tea coffee etc. We had to ask.
A repair to bathroom sink and the lounge carpet was required on the first day of our stay.
Breakfast room- Not a 5 star breakfast.
No restaurant serving Dinner.
Disappointing that a 5 star hotel advertised a restaurant but unfortunately there was no restaurant. They had a very nice Roof top terrace serving finger food only.
Room- No heating in the room. When we asked to switch it on a staff member arrived, he turned the knob on the radiator and said it would then work. It did not.
A pack of baby food left in room when we arrived (not ours) still there when we left.
No cream or milk provided for use in room for tea coffee etc. We had to ask.
A repair to bathroom sink and the lounge carpet was required on the first day of our stay.
Tina
Very beautiful and romantic room I love the chandelier and decor and it was close to everything you need
Katarzyna
JUST perfect płace
Location & surroundings
Hôtel Raphael
Avenue Kleber, 17, Paris, France
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Hôtel Raphael
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