Hôtel Helzear Champs Elysées

France , Paris
PARIS, Avenue Marceau, 49
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100 reviews shown

10/10

Exceptional

24 Feb 2026

felix

5 stars

10/10

Exceptional

13 Feb 2026

aldo

Excellent location. Clean. Very good room size.

Friends_and_family Friends

10/10

Exceptional

12 Jan 2026

Lydia

All

10/10

Exceptional

01 Jan 2026

Victoria

The room was spotless and the staff was extremely helpful. The hotel is close to the Arc de Triomphe and the Champs Elysees as well as some excellent restaurants. It is also a walkable distance from the Eiffel Tower, The Louvre, and many other attractions. We walked all over Paris and only needed to take a taxi to get up the very steep, hill to Montmartre. Of course, not everyone likes to walk such long distances.

Family

10/10

Exceptional

01 Jan 2026

Emma

Lovely location for New Year’s Eve and Nabil on reception was very helpful when we had a problem with the key and lovely service. Great pod machine and kitchenette to use, we felt safe in the area.

10/10

Exceptional

25 Nov 2025

Mahmoud

Service was impeccable and easy. Rooms were very nice. Amenities were outstanding. Breakfast basket every morning was perfect and yum. Location was very convenient to walk around Paris. Nabil made our trip very special.

Could use a TV in the bedroom, shower was small and tight.

Friends_and_family Family

10/10

Exceptional

24 Nov 2025

Tyler

The hotel couldn’t do enough for us, from start to finish they were incredible! They went above and beyond for us. We arrived a lot earlier than check in and were welcomed to use the luggage room whilst we went out to explore. When we got back we were yet again greeted with the biggest smile and our room key, we asked for our bags but the gentleman had already taken them into our rooms for us. The hotel was perfect for us and central for everything we wanted. We will definitely return the staff, the building, the location and the breakfast were all 10/10.

Friends_and_family Family

10/10

Exceptional

19 Nov 2025

Helen Marsha

Room as advertised, well-appointed, with excellent shower and neat bathroom. Microwave and sink tucked in as well as kettle and Nespresso machine.
No dining room, so breakfast was delivered in a picnic basket – breakfast in bed was such a treat!
Great location 5 mins walk from Georges V metro, charming staff and a 24-hr concierge. As a solo traveller, I felt safe and well looked-after.

Business Self

10/10

Exceptional

19 Nov 2025

Kelly

The staff that checked us in was fantastic, we lost our phone in the uber and your staff jumped right into action and we had the phone back within 20 minutes

Partner

10/10

Exceptional

10 Nov 2025

SHARON

We had an excellent stay at this charming small hotel in Paris. The staff were exceptionally friendly, professional, and fluent in English, which made communication very easy. The location is ideal — close to major tourist attractions, great restaurants, and shopping areas, all within easy reach. The facilities were well-maintained and everything I needed was readily available. Overall, it was a perfect choice for a comfortable and convenient stay in Paris. Highly recommended!

10/10

Exceptional

10 Oct 2025

Guillermo

La gente de la recepción súper serviciales, el cuarto a la medida

8/10

Excellent

02 Sep 2025

Leonardo

This hotel is a good option

Leisure Family

10/10

Exceptional

17 Aug 2025

Alejandra

The hotel was impecable. Great location, air conditioned and very nice staff!

10/10

Exceptional

12 Aug 2025

Kristi

Great location, friendly staff

The hotel was clean and in a great location. The hotel staff was friendly and very helpful. We had a great view from our windows as an added bonus.

Friends_and_family Family

10/10

Exceptional

09 Aug 2025

Isaiah

Balcony was awesome and close to everything

Family_with_children

6/10

Pleasant

07 Aug 2025

Norma

Too pricy for the amenities and overall hotel conditions. Bed weren’t comfortable, rooms needs upgrade.

Leisure Family_with_children

10/10

Exceptional

02 Aug 2025

Nick

Great location, excellent staff

Very nice hotel. Staff was very helpful. Elevator to our floor. Enough space for our family of 5. Great location.

Friends_and_family Family

10/10

Exceptional

30 Jul 2025

Indra

Great hotel!

Leisure Family_with_children

10/10

Exceptional

30 Jul 2025

Pedro

Excelente

Friends_and_family Family

8/10

Excellent

29 Jul 2025

Colleen

Generally found this to be a nice hotel, in a good location. The staff were friendly and helpful, and the area is quiet and safe, while being close to the Arc, the Champs-Elysees and a metro station. There are several good food options nearby as well. Villa Sophia was an favourite for us. If you want to experience fine dining, the nearby Four Seasons hotel has 3 Michelin-starred restaurants- we tried Le George and it did not disappoint!
Our only issue was with the air conditioning in our room - it seemed to go off every night at around 11 pm, and not even the fan would run. As a result, the room got very warm (24’C) and stuffy by midnight. There was no way for us to correct this in the room, and until our last night, it couldn’t be corrected by the night staff either.
It would come back on around 10 every morning.
That being said, it does seem they sorted it out by our last night.

Leisure Family

10/10

Exceptional

25 Jul 2025

Alexis

I absolutely loved my stay here and the staff was amazing (they felt like friends by the time I left). Highly recommend!!

Leisure Self

8/10

Excellent

24 Jul 2025

Alexander

Nice property in good location

Leisure Family_with_children

10/10

Exceptional

21 Jul 2025

arman

Amazing hotel and staff.

Business_and_leisure Self

10/10

Exceptional

30 Jun 2025

Maria del Pilar

Great location, great staff.

Leisure Family

4/10

Poor

10 Jun 2025

adam Hesham

I didnt take any pictures because i was only there for one night but they took long to get the room ready and when i went in there was a bug on the bed and the sheets had stains on them so they werent washed. The toilet paper was the roughest i ever used and the shower has no moving space.

Leisure Self

10/10

Exceptional

29 May 2025

Blagoy Dimitrov

All of it

Leisure Partner

10/10

Exceptional

24 May 2025

Maria Angela

HIDDEN GEM IN PARIS’ 8th!
We thoroughly enjoyed our stay at the Helzear! It’s conveniently located very close to the bustling Champs-Elyseés, walking distance to world class shopping on the Champs and the Ave Montaigne, and the George V Metro station on Line 1. Our room was gorgeous with floor to celing windows and blackout drapes, a breakfast nook, small stove, nice sized fridge, and comfortable bed. There are also plates and cutlery and a microwave. The bathroom was supplied with Nuxe toiletries and served our needs just fine (although the shower stall is a little tight). Daily breakfast came in this rustic,very French picnic basket at a time we chose - flaky croissants, pain du chocolat, warm baguettes, French butter, fresh fruit, strawberry jam, Bonne Maman chocolate hazelnut spread, cream cheese, vanilla yogurt, tea sachets, hot chocolate mix, and coffee capsules (the room had a Nespresso machine). Very substantial. The hotel premises are very clean, our room was always immaculate. The staff is very warm and friendly and happy to help with your inquiries. The hotel entrance is very safe, requiring a code to be entered upon entry especially at night. It didn’t have a restaurant, but there are several close by. All in all, we had a fantastic time. We highly recommend this lovely hotel and hope to come back soon! Thank you Dia, Mohammed, and all the other kind staffers who helped make our stay the best yet!

Leisure Partner

10/10

Exceptional

15 May 2025

Omar

Very clean and quiet. Highly recommended

Leisure Family

10/10

Exceptional

27 Apr 2025

Lianne

Great stay, had a lovely coffee on the balcony

Leisure Friends

10/10

Exceptional

22 Apr 2025

CHUN TO VICTOR

Typical and compact hotel room as in Paris hotels. We stayed in the junior suite for 2 nights. It recently renovated, the scent of the hotel room is relaxing when you entered it. Kitchen facility, cutlery was good and clean. just the water tap in the bathtub is leaks when the tap is on. 10 to 20 mins of walking distance to main Paris landmark like Effiel tower, Arc de Triomphe, 15 mins bus ride to Louvre Museum. And 2 mins walking distance for restaurants and 5 mins to groceries store (which close at 11:00pm), so hassle free for foods and necessities. They have 3 mins walk car park which is okay. No doggy things in terms of security near the hotel areas. Taxi stand and side road in front of the hotel entrance, which is convenience when you want to load in and out your kids and luggage. Breakfast will deliver to your room as well (first day we had fruits offered, second day we didn’t have fruits provided) so people who wants make up could save some extra bedding time and no need to go to restaurant for breakfast. Friendly staff from Regis whom helped us to retrieved my son’s cap before it long lost in Paris. Luckily, we stayed during Easter holiday, the hotel provide Easter eggs hunt inside the room, the kids love it. Thank you for the decent and fun treats.

Leisure Family_with_children

8/10

Excellent

10 Apr 2025

Safee

Very good

Leisure Partner

10/10

Exceptional

25 Mar 2025

chao

Nice and clean, we enjoyed our stay with our family here. The staff are very friendly and welcoming.

10/10

Exceptional

23 Jan 2025

patricia

very friendly and welcoming

Self

8/10

Excellent

09 Jan 2025

Jacqueline

Shower was ridiculously small!

8/10

Excellent

19 Dec 2024

Onofrio

Our 2 nite stay was comfortable and stay were very cordial

Partner

8/10

Excellent

18 Dec 2024

Jose

Good stay

Excellent attention, close to many shops , restaurants and arch of triumph.

Partner

10/10

Exceptional

17 Dec 2024

Eileen

Staff

Leisure Family

10/10

Exceptional

10 Dec 2024

Onofrio

Xmas in Paris

Xmas markets and lights in Paris are a magical time . All the stores are decorated with Xmas ornaments, huge Xmas tree in Galeries Lafayette
Champ des Lysee lights from top to bottom is spectacular . Rue Montaigne designer street is another level of lightning so yes this place is magical

Partner

10/10

Exceptional

04 Dec 2024

Czrina

Highly recommend. The hotel was very convenient to the Arc Triomphe, stores, restaurants, and the metro. Also, the price is very reasonable to be so near Champs Elysees.

Leisure Family

8/10

Excellent

01 Dec 2024

Jocelyn

Perfect property for our needs. Would recommend.

Leisure Family

10/10

Exceptional

29 Nov 2024

Adam

Great service and lovely staff.

Leisure

8/10

Excellent

28 Nov 2024

Jacqueline

4 days in Paris!

The hotel was nice and clean, but the heating didn't work. They told us they were going to send us a heater, but the first night they didn't do it and the temperature was 0 degrees. The next day, not only did it still not work, they left the window open and it was a freezer when we entered. Then they sent us something to heat it, but it was still very cold. The attention in general was always very friendly. The location is ok, although everything in the area is super super expensive!

Friends_and_family Family

10/10

Exceptional

07 Nov 2024

Lloyd

Amazing location with very friendly, helpful, staff members.

Leisure Partner

10/10

Exceptional

02 Nov 2024

Tiffany

They were very friendly, helpful and accommodating! The room was clean and the location was walkable and safe! Will stay there again!

8/10

Excellent

27 Oct 2024

maryrose

Staff are very nice especially Sir Regis

10/10

Exceptional

04 Oct 2024

PengXun

First time been to Paris , highly recommended this hotel .convenient location , a few minutes walks to central.sightseeing. Eats . Drinks. Shopping all you need , friendly staffs . I’d say this is a golden location for tourists

Business_and_leisure Friends

10/10

Exceptional

02 Oct 2024

arturo

Excellent option .

Leisure Family

8/10

Excellent

19 Sep 2024

David

The room was nice and clean, the lobby needs some work, the lobby is not comfortable, the furniture is old and mismatched

Leisure Family

8/10

Excellent

14 Sep 2024

Barbara

Really nice

Leisure Family

8/10

Excellent

08 Sep 2024

The

Room and facilities were great but there was no water pressure which made showering very difficult. Even with hot water you’d get cold while taking a shower because the water pressure was so low. The location is great we were able to walk to all the big attractions the staff was also incredibly helpful.

Leisure Family

10/10

Exceptional

04 Sep 2024

Lina

Great option! Walkable zone, close to all touristic places and kindly staff

Leisure Family

10/10

Exceptional

30 Aug 2024

Melanie

I really loved our stay. From beginning to end. so helpful ❤️

Leisure Family_with_children

10/10

Exceptional

19 Aug 2024

Kathleen

Excellent location. Rooms were well appointed and comfortable Beds were nice. Staff was nice and very helpful.

Business

10/10

Exceptional

19 Aug 2024

Senthil Kumar

Great location! Easy access to Metro and buses.

Leisure Family

10/10

Exceptional

13 Aug 2024

Eric

Great Hotel to stay. Excellent location.

8/10

Excellent

10 Aug 2024

Mark

The only thing that could be a complaint is the shower is very tiny. Otherwise, I would stay again in an instant

8/10

Excellent

05 Aug 2024

Wilkie

Nice but nondescript. No amenities like bar or restaurant, and no front lobby to speak of. Room clean but plain and simple, with kitchenette. Shower was a joke: tiny, and shower doors wouldn't close completely so it's impossible to shower without getting the bathroom floor all wet. Best feature is location: close to Metro stops, good restaurants and shopping.

Leisure Family

10/10

Exceptional

29 Jul 2024

Meera

Very friendly & good service!

Leisure Family

10/10

Exceptional

25 Jul 2024

Anil

Excellent location

10/10

Exceptional

02 Jul 2024

Lauren

We enjoyed our time. We had 3 rooms reserved for 7 people. They put us close together and it was great!

Leisure Family

10/10

Exceptional

25 Jun 2024

Nazzareno

Great location, walking distance to everything.

Business_and_leisure Family

10/10

Exceptional

23 Jun 2024

Barry

Everything

Self

10/10

Exceptional

23 May 2024

Diane

Manager was very nice, spoke excellent English and was very helpful.

Leisure Partner

8/10

Excellent

21 May 2024

Phillip

Great location!

Leisure Partner

10/10

Exceptional

20 Apr 2024

Rommel

Room and shower are small as expected. I believe that is the standard in Paris. Clean and nice. Staff are very courteous and super helpful. The hotel location is excellent. Walk to major tourist attractions, shopping, and train station.

8/10

Excellent

18 Apr 2024

Robert

Good hotel for price

The hotel was clean and not too run down. The front desk staff was super nice, rooms were cleaned daily.

Partner

10/10

Exceptional

13 Mar 2024

Sophia

Three young girls stayed in their superior room. Always felt extremely safe, there is a code required to enter the building. The room is very spacious for three adults-perfect amount of room, couldn’t recommend it more!

Leisure Friends

10/10

Exceptional

02 Mar 2024

Beity

They need to refund me

Leisure Family_with_children

4/10

Poor

26 Jan 2024

Sladana

Reconsider booking here!

Our experience started off horribly as we were checking in. We had to pay a €200 deposit for any damage. The front desk which is barely a desk had a wireless credit card machine and wasn’t working. The clerk working on 17 January 2024 was about to turn us away because he couldn’t collect the payment! Where were we supposed to go in a city we are unfamiliar with?! Finally, on the third try it worked. Then the clerk said our room was on the second floor. My husband was barely able to fit into their small elevator with the luggage. Then we could’t find our room. I went back downstairs and told the clerk I can’t find our room because they name their rooms not number them. Then the clerk said sorry and our room was exactly across from the “desk” on the main floor. It was noisy and we can hear people talking in the “lobby”. Also the hotel is on a busy street and we can hear the cars and sirens all night. The shower had no separation from the floor and water went everywhere. It’s dangerous and it’s easily to slip and fall. Coming out of the shower I noticed the toilet and how disgusting it was and unclean. There is no USB ports for charging your devices and coming from America, It was hard to charge our phones. The Wi-Fi is horrible there every five minutes it takes you off and you have to log back on. I just can’t say enough how awful experience we had and how this hotel is very sketchy. Please be aware that they will try to not give you back your 200 Euro deposit for damages.

Partner

6/10

Pleasant

14 Dec 2023

CHRISTINE

Great location.
No hot water on 2 of the 4 days

Leisure Family

8/10

Excellent

17 Nov 2023

Naomi

Check in could have been a little more efficient. It took almost 30 minutes due to only one check in station.

Business

10/10

Exceptional

15 Oct 2023

Essam

Loved all about it

Leisure

8/10

Excellent

25 Sep 2023

Kenon

Paris2023

It was a wonderful stay

Self

10/10

Exceptional

26 Aug 2023

Zein

Greatly impressed by everything! Spacious and clean room , very friendly staff , convenient area! Highly recommend!

Leisure Family

10/10

Exceptional

24 Aug 2023

James

Great air conditioning, would book again!

Leisure

4/10

Poor

19 Aug 2023

Arsim

Not happy

Family_with_children

8/10

Excellent

12 Jul 2023

Susan

Excellent location

Very small room but we were only there to sleep. Great vicinity to everything which outweighed the size of the room.

Partner

10/10

Exceptional

10 Jun 2023

Sam

Wonderful stay. Clean, nice staff, room was like an apartment. No iron so bring your own or a steamer. If you use the mini bar there is a charge.

Leisure Partner

6/10

Pleasant

06 Jun 2023

Jerika

This place was good because sightseeing is close by like the arc de tromphi eiffel tower, and more. They need to fix the whole elevator situation. Sometimes it worked and other times it didnt. It happened first day i arrived and the last night almost lost my flight! I had to bring down my luggage from the 4th floor with a baby and 8 years old, the luggae. And they act like the elevator isnt not working ! Balcony were cool.

Leisure Family_with_children

8/10

Excellent

17 May 2023

Daxay

Location

Leisure Family

8/10

Excellent

15 May 2023

Samir S

all was good during my stay . ( but the suit- New York - is to small ,beside have to jump to enter to the bed )

Business

8/10

Excellent

18 Apr 2023

maria

Close to metro stations and shopping areas! Would come back again.

Leisure Family_with_children

6/10

Pleasant

17 Apr 2023

Tuan

Not exspected

When we arrived, they gave us a room, not what we reserved. After we complained, they gave us a correct room.

Partner

2/10

Poor

11 Mar 2023

Amy

I booked a one bedroom and got a loft with a mattress.

Leisure Family

10/10

Exceptional

23 Jan 2023

Helen

Great

10/10

Exceptional

07 Jan 2023

Wendy

Amazing location!

We were so excited to see how close our accomodations were to many tourist attractions. We were able to walk from the hotel to many places. It was amazing!

Friends_and_family Family

8/10

Excellent

05 Aug 2022

MARIA CARMEN

Its just less than 10min walk to the Arc de Triomphe, and shops like Louis Vuitton , Dior etc.

Leisure Family

10/10

Exceptional

25 Jul 2022

Francisco

Great place to stay around main tourist areas in Paris. Small but cute, clean, and affordable. See you again on my next trip to Paris :-)

Leisure Family_with_children

8/10

Excellent

01 Jul 2022

Raesa

From Africa with 💛

At first we had a rocky check-in but management quickly sorted it out and the rest was perfect!
Location was perfect.
Easy commute to anywhere in Paris.
Kids and adults alike were pleased.

Friends_and_family Family

10/10

Exceptional

19 Jun 2022

Gina

Nice

Leisure Friends

4/10

Poor

25 May 2022

Jesse

This 4 star hotel was a disappointment

Conveniently located and safe. Room (1st floor, Boccador) was clean but less than adequate. It was the size of a walk in closet, better served as a single room suited for one small person who travels light. Closet was small and too short to hang a dress. The bed was up against a window offering a narrow walkway on the opposite side thus making it accessible only from one side. It doubled as a shelf, storage and table. Bathroom lighting not sufficient to shave or put on makeup. A bulb needed to get changed. Shower drain cover and toilet seat were broken and kept falling off. Blackout curtains but no sheers leaving us fully exposed to the neighbors. Staff though mostly polite, weren’t service minded and failed to call the taxi we ordered for an early morning excursion. They had no knowledge of where the advertised available breakfast was served. (And we never found it). Maid service was mostly in the late afternoon or early evening. Minibar was not replenished during our 6-night stay. The creamer had an expiration date of 7 days before our arrival. The airport transfer shuttle we had directly ordered from the hotel never showed up. Catching a taxi at the Orly Airport is easy and at a flat rate of €37 we were told cheaper! though we were in line for just under an hour. It is our opinion that a 4 star hotel anywhere in the world should provide better and we would not recommend it.

Partner

4/10

Poor

07 May 2022

Pegah

one night stay

it was a good hotel, we stayed only for one night. The location was good. There were three issues in our room:
1) the air conditioner or the air system whatever it was, was very poor, it didn't circulate the air properly and we felt really out of fresh air. It was very very uncomfortable at night.
2) the speed of the wifi was very mediocre (not good for streaming for instance)
3- The shower section was SUPER small, no room at all to move

Partner

10/10

Exceptional

08 Feb 2022

Genia

What a great place to stay! Located in between Arch de triumph and the Eiffel tower. We stayed in the 2 bedroom suite and even though it's tiny, it was a perfect stay. Kids had their space and bathroom and we had ours. Hotel was clean, updated and well maintained. We will return.

Leisure Family_with_children

6/10

Pleasant

27 Dec 2021

Verified traveler

Good location. Great customer service.

10/10

Exceptional

21 Dec 2021

Roberto

Tiene muy buena ubicación, cerca de los principales sitios de interés. Los trabajadores muy atentos siempre dispuestos a ayudar. Lo único q detallaría es q necesita reparación porque los muebles son muy viejos y en el baño había un poco de mal olor, quizás humedad. Pero en general todo estuvo excelente

Leisure Family

10/10

Exceptional

26 Nov 2021

Sylvia

Traveling with Seniors

Such a great location. The staff was friendly and very accommodating. I was traveling with 2 elderly family members and one in a wheelchair. They provided storage for the wheelchair and assisted me when possible. The mattress was very comfortable and I was able to get a good night sleep. Within steps of the Arch, great restaurants, coffee shops, and shopping. I would stay here again when visiting Paris.

Friends_and_family Family

10/10

Exceptional

08 Oct 2021

Nabile

Excellent location, warm welcome at the reception who really take good care of customers always with a smile
Room are very comfortable and spacious

Leisure Friends

10/10

Exceptional

30 Sep 2021

CAROLINA

Excelente atención de Javier y todos los chicos. Los productos del baño son de L’Occitane!

Business_and_leisure Family

10/10

Exceptional

12 Sep 2021

Nazhat

الفندق موقعه ممتاز والعاملين كانوا جدا لطيفين وهدوء مافي ازعاج ابدا فقط الغرف صغيره الحجم

Friends_and_family Friends

2/10

Poor

14 Aug 2021

Verified traveler

was a disaster,
I wish u cal call me about it,
They give me a two bedroom apartment with one bathroom only while my reservation was a two bedroom with two bathrooms and when I complain they said you can leave the hotel and find another hotel imagine a family with three kids call arrive to Paris and then go out with the luggage to find another hotel! Moreover the air condition wasn’t working in the master bedroom so I was suffering the whole time from the heat without any sleep! I hope that ExpediaRefund me for part of my state since I sent a complaint through the website but I did not get any answers. I also ask them to refund me for the first night they said you should discuss it with Expedia! Waiting for your kind reply.
Many thanks and best regards
sakhar alsudairy

Leisure Family_with_children