Dusit Thani Mactan Cebu Resort

Philippines , Cebu
Lapu-Lapu City, Mactan Island, Punta Engano Road, 5
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100 reviews shown

8/10

Excellent

25 Mar 2026

Martin Lorenzo

Not so ideal arrival, but service recovery was excellent. Shout out to Enan from the tradewinds cafe and his staff, John and the rest of the concierge staff who attended to our needs diligently.

Friends_and_family Family

8/10

Excellent

15 Mar 2026

William

The staff is great. The ocean view was nice.

Partner

10/10

Exceptional

27 Feb 2026

david

It was absolutely beautiful staff was beautiful very helpful the reception a little bit slow Mark at a pool bar was brilliant. He was so helpful very very friendly Jo and Dave Ireland

10/10

Exceptional

25 Feb 2026

Carlos

The staff united to welcome guest with their smiles. The grant entrance to hotel lobby with decorations that take your breath away. Our room was excellent with a beautiful ocean view.

Friends_and_family Family

8/10

Excellent

17 Feb 2026

THOMAS

The pool and the surroundings while walking was very clean and peaceful. Staff was very friendly. Room was kind of small for a king upgrade, but the water pressure was great and hot when needed. Just small cleaning details would have brought this to a 5 star. I would say 4 1/2 is a fair rating.

Friends

2/10

Poor

14 Feb 2026

Joseph Michael

our flights were cancelled do to mechanical issues. Then we had 22 inches of snow so we were not able to fly out till 3 days after scheduled flights. the hotel never refunded us, nor did they give us credit for future stays. we have stayed with them in other locations before, but will never give them business ever again and will make sure are friends and family do as well.

Leisure Friends

10/10

Exceptional

10 Feb 2026

Honey

Loved our stay at Dusit. Their infinity pool + beach options were definitely the highlight. There’s also enough dining options. I just wish their management would train ALL Dusit Thani staff to treat all guests with equal respect and care for all regardless of the nationality. We are a Filipino family, migrated to the US, and on vacation after almost 9 years of being away. The first night we checked in my husband went to the spa for a massage. The girl looked at him from head to toe and asked “gikan paka sa gawas sir”, “nag check in ka diri sir”. Murag di siya katuo nga naka afford mig check in. Haha! It was quite funny but definitely insulting. Another incident too the following day. Please Dusit, let’s refrain from this toxic culture of Filipinos degrading kapwa pinoy. We were from a different hotel in Cebu and grabe macompare jud nako ang contrast sa service. You have beautiful resort but the problem is from your own staff. Murag wa sila maanad naay mga Filipinos, ingon ana ilang serbisyo. We just let it go, I’ll mention it instead in my review. We’re still satisfied with our booking and experience. Hopefully your management will definitely read this. Please don’t forget Dusit, you’re still in Cebu soil, Lapu-lapu mismo. So please treat everybody fairly. All smiles jud and be compassionate and helpful.

Leisure Family_with_children

10/10

Exceptional

10 Feb 2026

Maria Cristina

Breath taking view, nice and very respectful staff. Good food, I will denitely recommend this place.

Leisure Family_with_children

10/10

Exceptional

08 Feb 2026

Neil

Only stayed 24hrs but within those 24hrs service was excellent . Starting with the reception desk checking in especially Angel but they were all Angels even the ladies stood in traditional dress. Grounds looked awesome both day & night

Friends_and_family Friends

6/10

Pleasant

08 Feb 2026

James

Hotel had leaking roofs throughout the facility, was a bit of an issue when it rained. Nicpandbebeaxhbeachfront but h

10/10

Exceptional

07 Feb 2026

Babie Riza

Overall awesome stay! Would recommend to friends and family! Except for breakfast not free for children in certain rooms.

8/10

Excellent

01 Feb 2026

Timothy

Nice resort overall. Starting to feel its age a little. Very popular with Korean guests. Great staff. Check in was loooong and tedious and not well organized - I expected more politeness and organization from Dusit Thani; this would be much better handled at the original Dusit Thani in Bangkok. Would I stay here again? Yes for sure: a refuge from the chaos and squalor of Cebu.

Leisure Self

8/10

Excellent

29 Jan 2026

Sandy

The service was 5stars!
Especially from Mr Hitoshi and Mr Enon!
They both went above and beyond to make our stay spectacular!
They must fix their beach however. Way too many exposed rocks mad it impossible to enjoy.

Leisure Partner

6/10

Pleasant

27 Jan 2026

James

Don’t expect a beach and ocean to swim in. The access road to the hotel in congested and slow access.

Partner

2/10

Poor

26 Jan 2026

Bradley and Angela

The front of house staff were unkind and not great to deal. The resort is so far removed from anything it takes ages to get anywhere. The food was not of a quality that makes it 5 star and the team did not do anything to make you feel welcomed.

The best part of the dusit was the bed and pillows, but that's it!

Business_and_leisure Friends

8/10

Excellent

25 Jan 2026

Vincent Paolo

Great staff. But no bathbomb

Business

10/10

Exceptional

24 Jan 2026

Shawn Michael

This resort is by far the best resort I have been to in the Philippines. The view of the ocean with the infinity pool is beyond perfection. Service, food and everything else are excellent! Highly recommended!!

Leisure Family

10/10

Exceptional

22 Jan 2026

Shaira

Has accommodating and friendly staff. Very nice biew with a scenic infinity pool.

Leisure Family_with_children

10/10

Exceptional

20 Jan 2026

Amy

Booked last minute due to stay on Malapascua cut short due to tropical storm and needing somewhere close to airport to stay for 3 nights. Excellent hotel. We did not leave the hotel but enjoyed the beach and grounds. Pool is large and nice, resort is aimed at entertaining kids as well, but it seems like they keep it separated pretty good. There is a small quiet pool hidden back a little bit which seemed nice but didn't go in. Breakfast buffet was one of the largest I have seen. Excellent choices for everyone. They had everything. Pizza, pasta, eggs, potatoes, many local dishes and Japanese dishes, fruit juices, bakery, etc... You could find anything. It was great and service was great. You could get an omelet or eggs cooked to order but we chose not to. We had dinner at the Korean restaurant which was excellent and also at the Le Petit Chef which was so much fun. Room was large sea view and had a big balcony. Bathroom with shampoo, conditioner and body wash along with toothbrush, toothpaste, combs, q tips and big fluffy towels. Beds large and comfy with great lighting in the room. We also paid for a lounge day pass which exceeded our expectations. Tea time with snacks was amazing along with the evening happy hour. Food was provided on tiered trays and was unlimited. Service was excellent and very attentive. Highly recommend this along with everything about the hotel. Had an amazing experience here.

Leisure Family

10/10

Exceptional

17 Jan 2026

Shane

Very relaxing here nice and quiet away from the city, only downside is that you are a long way from shop's etc

Leisure Partner

6/10

Pleasant

15 Jan 2026

Jerry

The A/C did not work well. It only cooled to a xettain tmp even though I lowered all the way down. The shower drain was clogged. They came to fix but didnt help. I had to turn the wayer on and off. Could only take 3 minute showers or els the bathroom would flood.

Self

8/10

Excellent

14 Jan 2026

Reg

The staff are great. The property needs a bit of work to fix cracks and paint work. Rooms are not consistent. We had 2 rooms one had a minibar stocked and rhe other didnt. One room was set up very different to other room and had less space.

Dinning options are good with great food.

Leisure Family

10/10

Exceptional

11 Jan 2026

Ryan

The staff was excellent everyone in that hotel

6/10

Pleasant

10 Jan 2026

Zarina

Service is slow to non existent. Food stands for long and buffet not replenished

Friends_and_family Family

10/10

Exceptional

08 Jan 2026

Mark

Beautiful hotel, staff was great and very accommodating! Food was good! Pool is very nice!

Leisure Family

8/10

Excellent

31 Dec 2025

Anthony

The resort is anazig

8/10

Excellent

29 Dec 2025

Rick

Staff and facilities excellent. Breakfast ok but having to order bacon/eggs separately a little annoying as you have to wait before getting other items if you want everything hot. The room service menu is now through the smart tv but needs refinement as hard to find your certain things. Sometimes the old fashion way with a physical information folder is better but i presume this is a cost issue. Overall a great experience and would recommend.

Leisure Family_with_children

10/10

Exceptional

23 Dec 2025

John

The student training in VIP on M floor . Her name Jayyjay made my stay worth it. She was attentive to my needs. The whole while maintaining company policy in a professional maner. The concierge staff was equipt with the knowledge to take on any problem that you had. Well trained friendly . The students in all areas were well on their way to a very successful career. The lady's in the message dept worked me over I'm so thankful. They're is not enough words to describe the wonderful trip I'm having due to the Awesome start at The Dusit Thani Resort in Cebu Mactan Lapu Lapu . I will be back many more times,as I have already booked my next stay. Bravo and Thank you to the staff at this wonderful establishment.

Mr. John Mojeske

8/10

Excellent

15 Dec 2025

Karen

Staff was extremely helpful and courteous.
They went out of their way to make us comfortable. Lovely pool and amazing breakfast spread.

8/10

Excellent

06 Dec 2025

MENCHU ANN

Beautiful hotel nice pool overlooking. Expedia says 16 mins away from the airport but actually 30 mins going to airport without traffic.

Staff are super friendly very helpful. Buffet breakfast 10 out of 10 many choices of foods its worth the price.

Family

8/10

Excellent

24 Nov 2025

Alfred

Helpful staff

10/10

Exceptional

18 Nov 2025

Kevin

Beautiful property lovely staff. Everything was delightful.

10/10

Exceptional

01 Nov 2025

Felix

The room was very nice and very clean. They upgraded our room to a seaview for free. Its the best!

Friends_and_family Family

4/10

Poor

26 Oct 2025

JESSE

Originally we had booked to stay here for 5 nights. Before even spending one night we decided to cancel the remaining 4 nights and move elsewhere. There is a few options for dining on the property but you have to go in to each option find a staff member standing around and ask them for a menu to see what they serve as there is nobody to greet you or answer any questions you may have. The first place we went to check the menu I was greeted by a cat ON THE TABLE cleaning off the previous guests plates. We decided to have dinner at the sports bar which was low quality food and service and also had a cat roaming the establishment. We also had the breakfast buffet as well in the morning before checking out which turned out to be a big mistake as after that I was not well for a few days. The room was very small and there was a constant odor of sewer gas coming from somewhere. The pool is nice. The beach area is extremely sub par and full of garbage along the shore line and also in the water. The beach isn’t really sand but more of a cat litter texture which of course gets used by the local cats to relieve themself as I witnessed. Along the shore right next to the hotel is some old burnt up ship that blew in there years ago and is a major eye sore and has been photoshopped out of any of the resort advertising materials. The views are very sub par. Location wise there is nothing else around the resort for dining and its kind of a pain in the butt to get anywhere else by taxi.

Leisure Partner

10/10

Exceptional

02 Oct 2025

Piyush

Stayed for 4 nights. Check in experience was very hospitable, we were warmly greeted by the staff, was also upgraded

10/10

Exceptional

06 Sep 2025

DOLORES

Staff is great, helpful and friendly.

Leisure Family

10/10

Exceptional

01 Sep 2025

Imelda

Beautiful property. Well maintained. Staff was very respectful and accommodating. But hotel is far from Cebu City and shopping locations.

Leisure Partner

10/10

Exceptional

25 Aug 2025

Rachel

Lovely stay in a very accessible hotel

Leisure Family

8/10

Excellent

15 Aug 2025

Charlie Jandusay

All the staff are very very respectful and service is just remarkable, the whole resort is sparkling clean.

However, restaurants are not in the phone directory or on their website so you had to dial and wait for the operator to transfer you which twice took me 3 redials to finally get the operator and was then transferred to room service instead of the Thai restaurant. We were there for 4 nights and not a lot of food choices for dinner.

Also, Dusit must rethink of easier and faster way to check out.

Leisure Partner

8/10

Excellent

12 Aug 2025

Jocelyn

No e

8/10

Excellent

12 Aug 2025

Dave

Just big.

Leisure Family

8/10

Excellent

10 Aug 2025

Ronan

The pool was really nice!

Leisure Family

10/10

Exceptional

03 Aug 2025

Juan

Very comfortable and relaxing stay, great atmosphere

Leisure Family_with_children

10/10

Exceptional

01 Aug 2025

Richard

Great place but need good transportation to make it perfect

Leisure Family_with_children

10/10

Exceptional

29 Jul 2025

Jeremy

The staff makes this beautiful property truly remarkable. I can’t wait to go back.

Leisure Partner

10/10

Exceptional

29 Jul 2025

Manuel

Wonderful hotel and staff so nice

Leisure Family

8/10

Excellent

26 Jul 2025

Eulalia

Very amicable

10/10

Exceptional

18 Jul 2025

Lawrence

We stayed at Dusit Thani Resort from July 14 to 16, occupying rooms 1502, 1503, and 1504 as a group—and overall, the experience was truly wonderful.

From the moment we arrived, we were welcomed with heartfelt smiles and that signature Filipino hospitality that immediately made us feel relaxed and cared for. The staff consistently went above and beyond, with genuine warmth and attention to detail that stood out throughout our stay.

A very special mention goes to Hiroshi, who took care of us at the buffet. He was incredibly kind, accommodating, and attentive—always checking in to make sure we had everything we needed and making us feel truly welcome. His friendly presence elevated every meal and left a lasting impression on all of us.

The resort itself is gorgeous, with lush tropical landscaping, serene walkways, and access to a beautiful beach. Our rooms were clean, spacious, and well-appointed, perfect for unwinding after a full day.

That said, the only downside of our stay was the view from our rooms. Unfortunately, we faced a construction site and an untidy area, which did take away from the overall resort atmosphere. Given the beauty of the beachfront and the rest of the property, it would have been wonderful to enjoy a beach or garden view instead—especially for such a special getaway.

Despite that, the service, amenities, and the warmhearted staff—especially Hiroshi—made our stay a memorable one. We truly enjoyed our time at Dusit Thani and would love to return

Leisure Family_with_children

10/10

Exceptional

17 Jul 2025

Mi Jaclyn Patricia

Top notch customer service

Leisure Family

10/10

Exceptional

17 Jul 2025

Rezeile

We had a great stay!The buffet was delicious especially the Filipino foods. You get to choose from a variety of foods actually. Their staff in the buffet restaurant go out of their way to provide you with what you need. Special mention to Hiroshi who is really kind, friendly, helpful, hardworking and really entertaining to talk to. We tried eating at their Sunset Bar. It was a bit pricey but worth it though because it was really tasty. Their pool is huge which my son really enjoyed.

Leisure Family

10/10

Exceptional

16 Jul 2025

Lawrence

We stayed at Dusit Thani Resort from July 14 to 16, occupying rooms 1502, 1503, and 1504 as a group—and overall, the experience was truly wonderful.

From the moment we arrived, we were welcomed with heartfelt smiles and that signature Filipino hospitality that immediately made us feel relaxed and cared for. The staff consistently went above and beyond, with genuine warmth and attention to detail that stood out throughout our stay.

A very special mention goes to Hiroshi, who took care of us at the buffet. He was incredibly kind, accommodating, and attentive—always checking in to make sure we had everything we needed and making us feel truly welcome. His friendly presence elevated every meal and left a lasting impression on all of us.

The resort itself is gorgeous, with lush tropical landscaping, serene walkways, and access to a beautiful beach. Our rooms were clean, spacious, and well-appointed, perfect for unwinding after a full day.

That said, the only downside of our stay was the view from our rooms. Unfortunately, we faced a construction site and an untidy area, which did take away from the overall resort atmosphere. Given the beauty of the beachfront and the rest of the property, it would have been wonderful to enjoy a beach or garden view instead—especially for such a special getaway.

We truly enjoyed our time at Dusit Thani and would love to return, hopefully next time with a room that captures more of the stunning views the resort has to offer.

Leisure Family_with_children

8/10

Excellent

15 Jul 2025

James

Lovely property and beautiful pool. Decent international food but very limited options and no options for local food

Business_and_leisure Partner

8/10

Excellent

14 Jul 2025

Anthony

Its an amazing hotel but too far away from tourist spots/cebu beaches

10/10

Exceptional

01 Jul 2025

Lerma

Very accommodating staff. Place is great. Nice pool and beach area. We had great stay. Highly recommended!

Leisure Family

10/10

Exceptional

01 Jul 2025

Marie

Had a relax stay

Leisure Family_with_children

10/10

Exceptional

23 Jun 2025

Rowena

Staff members were friendly and accomodating. Great service and gorgeous site.

Leisure Family

6/10

Pleasant

19 Jun 2025

Daphne

The only highlight is the infinity pool and the beach. Staff were very friendly but the service was very slow. Ask for crib and extra towels right after we arrived and it didn’t get delivered till night time. Bathroom didn’t have anti slip mat available. We had to request it. My baby slipped and hit his head on the floor. Took forever for the food to arrive. Not much variety or options for food. Breakfast is definitely not worth the price.

Friends_and_family Family

10/10

Exceptional

17 Jun 2025

Rowena

Staff members were so accommodating. Breakfast was awesome! Friendly and amazing hotel staff.

Friends

10/10

Exceptional

13 Jun 2025

Jocelyn

The hospitality was extraordinary, I have never experienced that type of hospitality. The way they were towards us. It was like we were celebrities to them, and their kindness was out of this world.

Family_with_children

10/10

Exceptional

06 Jun 2025

Lani

Staff are so kind and friendly. Entire stay was amazing.

Family

6/10

Pleasant

30 May 2025

Kurt

They charge you full price but main dining room closed. Shower drain slow so you have to take fast shower. Room service very slow.

Partner

10/10

Exceptional

29 May 2025

Hayde

It’s worth the price and the staff are very friendly and hospitable. Highly recommended….

Leisure Family

8/10

Excellent

21 May 2025

Neil

1 night is not enough to stay here

Great view from a balcony window but room cold when A/C was on . We ordered room service late evening & didn’t have to wait long . Although the lobby was busy service was prompt in checking in . We watched staff dance which Simon Cowell would love to seen. It’s a pity we only stayed 1night & it went so quick

Friends_and_family Friends

8/10

Excellent

18 May 2025

Verified traveler

In room dining food came late even as I specifically asked for it to come on time based on how long they said it would take as I was in a rush. They said it was due to kitchen maintenance issues.

There was also no hot water for the shower for some reason.

The stay was alright otherwise.

Partner

8/10

Excellent

18 May 2025

Jennifer

It was a meaningful, memorable, and relaxing for our 3 days of stay to celebrate mother's day and my birthday. We appreciate the special arrangement of getting a rollaway bed set-up to our room plus a complimentary bday cake. We love the beautiful ocean view and sunset that made this trip wonderful. The club lounge service was spectacular Kudos to the staff there! The spa staff was amazing that really made our stay more relaxed and pampered. There's a few hiccups here and there - it would be more comfortable and convenient if the room we stayed in has main bathroom door for more added privacy. There's a leak in the shower cubicle that made the bathroom floor wet. So we requested more rugs to avoid falling. Staff from the tradewind restaurant are selective who they greet or smile. If you are non-Filipinos you deserved that gestures. We felt not customers as they treated us with avoidance. Swimming pool between bldg 2 and bldg 3 smell urine near toilet and noted with loose tiles and not safe when you are on barefoot in the pool. They need to attend to this issue as well for safety reason. It was a long walk to check in and check out when we located us to stay in Bldg 3 wish they could open the main door in that building for easy loading and unloading of our luggages. Overall, good stay but not a real five star rating.

Leisure Family_with_children

10/10

Exceptional

14 May 2025

Annabelle N

The service and staff were excellent.
Breakfast buffet was average, nothing to write home about, I’ve had better food staying at less expensive hotels in the area.
The view from my room was beautiful overlooking the water.
The infinity pool was good but overcrowded. The building is old showing a lot of wear and tear not to mention the shower head fell off the wall hanger, you have to hold it to wash yourself. Won’t recommend and won’t stay there again.

Leisure Family

10/10

Exceptional

12 May 2025

vaughn

We liked the breakfast, the staff. We changed rooms and it was nice.

Leisure Family_with_children

10/10

Exceptional

01 May 2025

Ruth

The resort itself is so nice. The beach and of course their Infinity Pool was their focal point. Really beautiful. Staff were very courteous and always with a smile. Foods were great. We had a la carte and they were cheap and yummy😋

Highly recommended.

Leisure Partner

10/10

Exceptional

26 Apr 2025

Maria

Staff are friendly.

6/10

Pleasant

24 Apr 2025

Glen

Just overall inept staff. Girlfriend and I had a early dinner at the Thai restaurant, and I don't think they realized my girlfriend spoke Bisaya. Right in front of us, they were arguing amongst each other that I must've ordered mineral water, implying I was lying that I ordered sparkling.

They kept bringing out the wrong water and trying to, \"prove\" I was lying. Constantly messing up our order in the process.

I'll stay again in the future, but the service here isnt good.

Business_and_leisure

4/10

Poor

13 Apr 2025

Verified traveler

Uncomfortable stay

This hotel looks fantastic in pictures, but the pictures are not what you will get. The hotel looked extremely weathered. Our room was insanely humid (thermostat said it was 71% humidity in our room) definitely an uncomfortable stay

Partner

10/10

Exceptional

30 Mar 2025

Melanie

Love the view ❤️

Leisure

10/10

Exceptional

28 Mar 2025

Marie

Kids had so much fun

It was awesome. Thank you very much. They even upgraded our room for FREE

Friends_and_family Family

10/10

Exceptional

27 Mar 2025

Naman

Good breakfast & food options, easy access to beach, nice big swimming pool

Friends_and_family Friends

10/10

Exceptional

26 Mar 2025

Josephine

Very nice

10/10

Exceptional

17 Mar 2025

Reina

Nice beach!

Leisure Family

10/10

Exceptional

13 Mar 2025

Kenneth

The property is well kept but its the excellent service by staff that stands out the most ! Honorable mention to on-site Nurse Yen.

Leisure Self

10/10

Exceptional

11 Mar 2025

Ruben

Awesome

Leisure Self

10/10

Exceptional

10 Mar 2025

Donald

Beautiful hotel with some great dining choices, particularly the Thai restaurant and main floor deli. The pool is awesome and lots of fun for families with an afternoon bubble blaster. I will definitely choose this hotel again if I come back to Mactan Island.

Leisure Friends

10/10

Exceptional

06 Mar 2025

Robert

The dancing and bubbles made it so special. So many options with eating at the pool or many places. Love your pools and be back to your place. Iam from USA and will recommend to so many to enjoy.

Robert Tetu

Business_and_leisure Self

8/10

Excellent

04 Mar 2025

Yvon

The pool was excellent but the closest washroom was under renovation and we had to walk much further to access the washroom in tbe lobby in our wet bathing suits.
The Zumba pool exercises led by the staff was great.
Could use more dinning restaurants options.
The Bengarong Thai restaurant was a exquisite dinning experience for us.

Leisure Partner

8/10

Excellent

28 Feb 2025

Eloisa

The property itself is nice with a beautiful lobby that opens to a gorgeous view. The staff is also very courteous and friendly. However, be prepared to pay top $$$ for all the food. It’s not close to outside restaurants, so you’re pretty much stuck with the meal options at this hotel, which are really pricey! Even for a 5star hotel. The beds are also very small, with no double queens available if you have a family with older children. The next option is their super expensive suite that is only affordable for the super rich. Our showers also had brownish grime in the tiles and the shower head was loose like it’s been manhandled to many times. All in all a nice hotel but not worth the high price of the small rooms and food.

Leisure

10/10

Exceptional

25 Feb 2025

sharon

The staff are very accommodating and friendly

Leisure Family

8/10

Excellent

23 Feb 2025

Brendan

Overall for the class of resort this was an acceptable property. However, the rooms were very small with a bad view. Could use updating.

Friends_and_family Family

8/10

Excellent

22 Feb 2025

Yvette

Water in the bathroom is dirty. It's brown water.

Leisure Family

10/10

Exceptional

13 Feb 2025

Rhonda

Excellent resort without a beach

Great resort hotel with fin activities nightly as well as at the pool areas. Excellent food and service staff. Very accommodating to our food allergies. Top notch by far. Beach is too rocky to enjoy at all.

Business

10/10

Exceptional

11 Feb 2025

Aries

Beautiful

Leisure Partner

10/10

Exceptional

10 Feb 2025

Mark

Everything about this resort is excellent

Leisure Partner

10/10

Exceptional

10 Feb 2025

Reynaldo

We had a great time in this hotel, everyday they have plenty of activities. The staff is very accommodating, respectful and friendly, they are always smiling. Daniel from the concierge and Harumi (not sure if I remember his name correctly) and Cris from the restaurant are both exceptionally excellent. The foods, especially from the breakfast buffet are delicious and offered a lot of choices, kudos to the chef and his team! Will definitely be coming back and will definitely recommend this hotel to everyone I know. Thank you for this excellent experience!

Leisure Family

10/10

Exceptional

10 Feb 2025

Ronald

Hotel amenities were great. We loved the dining options. Staff were very hospitable. Housekeeping was excellent.

Leisure Family

4/10

Poor

08 Feb 2025

Alberto

When I arrived they said \"they have one room available and it was at no charge\", we made a reservation... why charge?
The room was too small. had a Quinn size bed but only one side with drawers, no room for both sides with drawers as usual.
The white towels were dusky, need bleach them or renew.
breakfast, attention, was ok.

10/10

Exceptional

07 Feb 2025

Haryn

I loved the staff’ all were very friendly
And accommodating. Awesome food and nice pool

4/10

Poor

29 Jan 2025

Janet

Ridiculous, I'm taking a shower with very little water pressure due to water pipe problem. Imagine, I'm on vacation and didn't stay at home to get great shower the I'm paying bigbucks to pipe problem? Terrible

Leisure Self

10/10

Exceptional

28 Jan 2025

evangeline

Iit was an excellent experience. The staff were friendly, helpful, and provided outstanding service.

Our room was clean, spacious, The bed was comfortable, and the bathroom was clean.

The hotel's amenities, e.g., pool, gym, restaurant were great, and I enjoyed the buffet breakfast.

Overall, I highly recommend Dusit Thani Mactan to anyone visiting Cebu It's a great value for the price, and I would definitely stay here again.

Rating: 5/5 stars

Leisure Partner

6/10

Pleasant

28 Jan 2025

Riza

Our room was not cleaned the entire time we were there. Even to empty the trash.

Construction beside the property.

10/10

Exceptional

27 Jan 2025

Rosel

Wonderful experience. Big pool and clean room. I love the shower

Friends_and_family Family

10/10

Exceptional

21 Jan 2025

Ray

The staff was very pleasant, the food had plentiful options

Leisure Family

10/10

Exceptional

20 Jan 2025

Mark

wonderful staff. The restaurants are top quality.
The room and reception area are top quality.

The gym could use some improvements

Leisure Family

10/10

Exceptional

20 Jan 2025

Elena

My family has an amazing stay at this hotel, staff are so friendly and always smiling. We really enjoyed their infinity pool.

Friends_and_family Family

2/10

Poor

17 Jan 2025

Elvira

When I arrived I was treated with an attitude by the receptionist ! The staff here are very snobbish! You don’t feel you’re welcome ! I regret I book here I
Will never recommend this hotel !

Leisure Family