Movenpick Hotel Mactan Island Cebu

Philippines , Cebu
Lapu Lapu City, Punta Engano Mactan Island
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100 reviews shown

10/10

Exceptional

09 Mar 2026

James

Ocean view is awesome

Friends

10/10

Exceptional

04 Mar 2026

Ethelinda

The beach and the pool were excellent. Staff and customer service were excellent. Room was very clean. Whenever you called reception and asked for something you needed in the room, they were very quick to answer and delivery was quick.

Staff were very attentive.

Partner

10/10

Exceptional

02 Mar 2026

tanis

Beautiful property with an amazing pool and beachfront area. The service was excellent and they did a great job at accommodating our request for gluten-free breakfast items. There are also some excellent restaurants within easy walking distance to the hotel. And we absolutely loved the 3 PM chocolate hour.

Friends

10/10

Exceptional

27 Feb 2026

Derek

Food was excellent staff were great second time there can’t wait to go back will recommend to all my friends

10/10

Exceptional

27 Feb 2026

Derek James

Everything was great Ex specifically the staff were so friendly will definitely plan a return trip in the future

Partner

10/10

Exceptional

26 Feb 2026

John

Yes

10/10

Exceptional

21 Feb 2026

Sherry

Excellent staff, nice private beach & pool
Wonderful food, especially the breakfast buffet

Friends_and_family Family

10/10

Exceptional

18 Feb 2026

Viandra

Clean room staff was very wonderful. I had a great stay here.

10/10

Exceptional

17 Feb 2026

DOUGLAS

Room was spotless, and the staff (AJ) was fantastic !!! The waiters at the Forum were amazing also, the front desk people were great.

Family_with_children

10/10

Exceptional

28 Jan 2026

Stacey

Fantastic location, with attentive staff, comfortable facilities and activities. Daily breakfast was delicious!

Leisure Family

8/10

Excellent

23 Jan 2026

Jennifer

The room was spotless, great ocean view, quiet, and relaxing from our assigned room. The staff was great and friendly. Their night entertainment , dancers and singers were great! It was limited activities in the hotel yet more offers to explore cebu just sign up for tour if you would like. Their breakfast was so so. nothing special. During our stay the main place was crowded so they decided to have extension near the bar area and seemed a little organized and flies noted touching some foods. But it could be isolated situation. However, the ocean brought us to enjoy the moment not to see shortcomings. We love staying in Cebu with cheerful Filipino staff. Thank you again for wonderful accommodation! Whoever set up and cleaned our room you did a wonderful job! This made our sleep wonderful and recharged!

Business_and_leisure Family_with_children

10/10

Exceptional

23 Jan 2026

Cheryl

Breakfast was excellent

Leisure Family

10/10

Exceptional

23 Jan 2026

Arvin

Excellent service and great staff.

10/10

Exceptional

20 Jan 2026

Alan

Staff was excellent.

Partner

8/10

Excellent

19 Jan 2026

Chris

Room was excellent. Service was excellent. The only negative was the spa. We made reservations and was told there would be a charge if we canceled. We said ok. Booked for later that night in person. The spa canceled on us. Said someone did not show up for work. Not exceptable. We scheduled our whole day around the spa and was very disappointed when we arrived and they canceled with us.

Leisure Partner

8/10

Excellent

17 Jan 2026

Douglas

Nice room with great amenities & a view. The only drawback, it’s a bit far from SM malls & dining options.

Leisure Partner

10/10

Exceptional

17 Jan 2026

Mohamed

Hotel was nice staff super friendly how ever its too far from any SM malls ..and the breakfast selection was very average at best

Leisure

10/10

Exceptional

15 Jan 2026

CARLOS

Excellent experience. Excellent customer service. 5star service and accommodation.

Friends_and_family Family

10/10

Exceptional

12 Jan 2026

Kenton

The room was perfect, the food was incredible, this hotel seems to have the fastest and most readily elevators in the world and I’d like to thank Melch at the front desk for incredible service as well as Greg at the front lobby door. 10/10. No, 11/10.

Partner

10/10

Exceptional

09 Jan 2026

Marrion

Highly recommend d this hotel, the staff are very helpful and friendly and the food was fantastic. The beach and pool were excellent also. The only downside is the surrounding area as you can’t walk to any restaurants or other beaches. We rented a motorbike and which helped us explore the island easily.

Leisure Partner

10/10

Exceptional

09 Jan 2026

abelardo

All are very friendly and very helpful

10/10

Exceptional

07 Jan 2026

Fraelia

The room is very good spotless.

8/10

Excellent

31 Dec 2025

Mark

Clean room, good service.

Leisure Family

6/10

Pleasant

28 Dec 2025

Javier

Yes good

6/10

Pleasant

27 Dec 2025

Linda

Staff was very welcoming, courteous. Room was okay. Food selection was varied BUT maybe too much! Would like to have really good food rather than so many choices that were not so good. The pastries were excellent,

Leisure Partner

10/10

Exceptional

26 Dec 2025

Donna Tan

We had upgrade and it was soo good

Business Family

10/10

Exceptional

06 Dec 2025

Chris den

Amazing hotel, great facilities, immaculate grounds and pool area. Rooms spacious and well appointed. But the staff make the experience. Attentive, friendly and respectful.
What a team.

Leisure Family

10/10

Exceptional

06 Dec 2025

Suprada

Amazing staff. Breakfast spread was extravagant.

Leisure Family

8/10

Excellent

06 Dec 2025

Alfred

Staff was amazing. Amenities were a little run down.

10/10

Exceptional

05 Dec 2025

jeanette

the rooms were very spacious and the staff were amazing, only thing lacking was an afternoon evening atmosphere, would have been amazing to relax on in the late afternoon with some local entertainment. will definitely stay here if and when i return to Cebu and look forward to see the new Ibeza addition

Business

10/10

Exceptional

01 Dec 2025

Merasol

As a hotelier since the day I graduated from university—and having worked with Accor for 13 years—finally getting back to stay again at one of my favourite ACCOR properties, Movenpick Mactan Cebu, was something I truly looked forward to.

From the moment we arrived, everyone we met—from the security guard and bellboy to the front desk team, breakfast staff, and even the lifeguards—welcomed us with such warm, genuine smiles. This is the true spirit of Filipino hospitality: not just doing a job, but serving from the heart.

And of course, their breakfast never disappoints! As a foodie, I loved the egg live station, noodle station, local dishes, and the mix of international cuisines. Always a feast!

Plus, JJ absolutely loved the kids’ activities—free childcare was such a blessing while I packed!

Kudos to the entire Movenpick Mactan Cebu team. You made our stay truly memorable. ❤️

Thank you to Chantel from kids activities, Michelle &Pia during our breakfast and to AJ from the concierge.

Business_and_leisure Family_with_children

10/10

Exceptional

10 Nov 2025

Khameel

The room was serviced twice daily. They staff was

10/10

Exceptional

05 Nov 2025

Peter

Staff is incredibly friendly and helpful.

Leisure Partner

10/10

Exceptional

28 Oct 2025

Flordalin

Clean room friendly staff

Friends_and_family Family

8/10

Excellent

14 Oct 2025

Julie

I really enjoyed my stay at Movenpick Cebu. The food was absolutely delicious at breakfast, lunch, and dinner — every meal was a highlight! The service was excellent, with staff who were always friendly and willing to help with anything you needed. A special shoutout to Lester and all the lovely staff in the restaurant — you were the best!

The hotel has a beautiful beach and pool, and the pool table and ping pong table are great facilities for both young and old. It’s about a 10–15 minute walk to the Newtown shops, but taxis are very affordable if you prefer not to walk.

The only downside was that our room felt a little dated, although it was still very clean. I believe some rooms have already been renovated, so I’d definitely request one of those next time. Overall, a wonderful stay — highly recommend!

Leisure Family

8/10

Excellent

14 Oct 2025

Teresa

The hotel is Good only the beach

Leisure Family_with_children

8/10

Excellent

13 Oct 2025

Andrew

Outstanding breakfast
Wonderful staff

Leisure Self

2/10

Poor

13 Oct 2025

Gemma

We experience the mulfunction of elevator from 20floor down

Friends_and_family Family

10/10

Exceptional

03 Oct 2025

Michelle

Ocean view, good food and comfortable bed

Partner

10/10

Exceptional

29 Sep 2025

Rintu

great hotel, great restaurants on site and great room. Not walkable outside the hotel, get a taxi or Grab

Leisure Friends

10/10

Exceptional

22 Sep 2025

Zernan Jay

The customer service was amazing. Parking was very easy. The room was clean, and they gave us a complimentary mango. the pool was clean, and the beach was perfect. The A/C in the room was very cold. I will stay again in the future.

10/10

Exceptional

19 Sep 2025

nader

The staff were outstanding. They were professional, attentive, and consistently went above and beyond to ensure everything ran smoothly. Their warm approach and efficiency made the experience seamless, and they handled each interaction with genuine care. It was clear they took pride in their work, creating an atmosphere that was both welcoming and reliable.

Leisure Family

10/10

Exceptional

17 Sep 2025

Yvon

Very good service and supportive staff.

Leisure Partner

10/10

Exceptional

02 Sep 2025

Nora

Quite, clean place, people are so nice very welcoming people I recommend this place to stay for a friend

Leisure

10/10

Exceptional

26 Aug 2025

Sara Jayne

Very friendly and helpful staff, quiet beachfront location for a relaxing break

Leisure Partner

10/10

Exceptional

22 Aug 2025

Marnelly

We had a good time staying in Movenpick. And we highly recommend the hotel.

Leisure Family

8/10

Excellent

21 Aug 2025

Sanjeev

OK for one night stay!

Good hotel. Friendly staff. Restaurants was so so. Nothing to rave about. Beach is also very small. They claim it as a private beach but most of the resorts in this area have private beaches. But it is rocky and difficult to walk. Perhaps enjoyable during high tide.

Friends_and_family Family

10/10

Exceptional

18 Aug 2025

Suzelyn

The Staff is awesome!!

10/10

Exceptional

26 Jul 2025

Daniella

Great hotel

A beautiful stay. We had flights canceled and had to find accommodation, we were so happy to have stayed here the staff made everything so easy and relaxing for us. Melch, Hennessy, and Bj in particular, nothing was a problem. The managers were checking in throughout our stay to make sure all was ok. The facilities are great, it’s clean and the food is very good definitely do the breakfast here.

Partner

10/10

Exceptional

21 Jul 2025

mildred

View and the staff are super helpful and friendly.

Leisure Family

10/10

Exceptional

17 Jul 2025

David

Very excellent amenities and food. Very clean and beautiful.

Leisure Partner

10/10

Exceptional

17 Jul 2025

Ophelia

All the staff are so doing an exceptional job. Great place to unwind because it’s quite

Leisure Family

8/10

Excellent

17 Jul 2025

Gilbert

Everything was great except for trying to get into the room to get in had problems with the magnet key

Leisure Family_with_children

10/10

Exceptional

16 Jul 2025

Chandra

big rooms, breakfast was good

Leisure Family_with_children

10/10

Exceptional

16 Jul 2025

Sandra

Amazing stay wish I booked a longer stay!

Leisure Self

10/10

Exceptional

12 Jul 2025

May Cheer

10/10

Exceptional

04 Jul 2025

Christopher

Great place to stay

Leisure Family

8/10

Excellent

29 Jun 2025

catherine

We had a good stay!

10/10

Exceptional

29 Jun 2025

christopher

Sad to see the ibiza night club area still destroyed

Leisure Partner

4/10

Poor

15 Jun 2025

Keith

FAR too noisy when the show starts!!!!! My rating would otherwise be a 5 instead of a 2.

Business_and_leisure Family

4/10

Poor

15 Jun 2025

Keith

I would give the overall facility and stay 10/10 if it weren’t for the grotesquely loud shows on Friday and Saturday night. On the 7th floor the walls of my room were vibrating badly. I truly thought they were going to crack. This is an expensive hotel (almost $200/night) and NOBODY would stay there if they advertised accurately how loud it was. It’s a shame because it’s a beautiful hotel and room with very very nice people and food. Overall I’d downgrade my rating to a 2/10, the noise was that bad.

Business_and_leisure Family

8/10

Excellent

14 Jun 2025

marie

All the staff were very attentive to our needs , nice hotel. I would stay here again.

Leisure Family

6/10

Pleasant

13 Jun 2025

Theresa

The staff was very kind and helpful.
Unfortunately, the halls leading to our room smelled like mildew.

Leisure Family

10/10

Exceptional

29 May 2025

RAMON

It’s a beautiful resort and we had a wonderful stay. The hotel staff and service was excellent.

The location was great with easy access to all amenities 10mins walk to the malls and restaurants

Leisure Family

10/10

Exceptional

23 May 2025

Florencio

The place is clean, well managed, has a private beach, very secure, and the hotel staff very polite. I wouldn’t hesitate to stay there again next time .

Leisure Family

10/10

Exceptional

23 May 2025

William

Highly recommend

An amazing location and top notch service and facilities.

Partner

4/10

Poor

20 May 2025

Arsenio

No microwave for suite unit and no utensils

Family

10/10

Exceptional

16 May 2025

Johylie Almazan

The staffs are very helpful, kind and supportive. We have a nice sea view, and room is clean and pleasant. Amazing experience with their 2 & half hr Spa. Our safe deposit can’t open but the staff came to fix at no once. We highly recommend this hotel to everyone.

Leisure Partner

10/10

Exceptional

14 May 2025

Denise

I liked the beach access and the pool

Leisure Partner

10/10

Exceptional

03 May 2025

Sonja

Thank you so much for your warm hospitality and exceptional service during my stay. Every detail was taken care of with such professionalism and kindness, and it truly made my time here memorable. Please extend my gratitude to the entire staff—your efforts made a real difference, and I hope to return soon! @ Mövenpick Hotel Mactan Island Cebu !
special thank you to MARK ANTHONY M. CORPIN , JAN and chef CHRISTIAN for going above and beyond—you each made my stay even more memorable with your kindness and professionalism. Your attention to detail and friendly attitude did not go unnoticed.

Leisure Family

8/10

Excellent

21 Apr 2025

Wes

Staff was incredibly helpful.

10/10

Exceptional

20 Apr 2025

michael

The staff was the best. I've never stayed at a hotel with such great service. They are genuine and willing to help you, and they made us feel like we were royalty. I will go back again!

Leisure Family

8/10

Excellent

20 Apr 2025

Jason

Try family orientated.

Nice place. Was very busy so good luck getting a chair or anything around the pool or on the beach.

Partner

10/10

Exceptional

18 Apr 2025

Rose Marie

The staff and manager were all nice I had to rebook a stay again.

Leisure Partner

10/10

Exceptional

17 Apr 2025

Aaron Robert

An excellent stay, the staff are genuinely exceptional.
The beach is beautiful and pool area was great. The location of the hotel is just far enough away from the more ‘touristy’ New Town to retain its exclusivity and difference between its 5 star rating and the other 3 or 4 star hotels nearby. Would thoroughly recommend, thank you for a wonderful holiday.

Leisure Partner

10/10

Exceptional

17 Apr 2025

Rudolfo

Everyone was super nice they sent a nurse when my husband was sick

10/10

Exceptional

15 Apr 2025

Michael

There wasn’t anything that I didn’t like. All the staff were amazing and the hotel is beautiful, and I will definitely stay there again.

Leisure Self

10/10

Exceptional

14 Apr 2025

William

My girlfriend and I stayed for 3 days/2 nights. I wish I would have stayed longer because the staff really works hard to make sure everything is perfect!

We chose to eat breakfast there the first morning and we were greeted with smiles and willing faces. The food was great as well, and right before we finished, we were offered wellness shots (watermelon juice and a few others) and that completed an amazing morning.

Overall, this is a great place to stay if you’re visiting Cebu. It’s clean, spacious, quiet, and relaxing. The staff goes above and beyond to make you feel welcome and I’ll definitely stay here again when I visit Cebu in the future.

Leisure Partner

10/10

Exceptional

12 Apr 2025

Jeschel Jhoie

Everyone was extremely friendly and helpful. You are constantly being greated with smiles. The property and rooms are clean and well taken care of with up to date tvs and furnishings. The food is top quality. Everything seems hand made and no no corners cut. The beach and pool are spotless and well taken care of. The area around the hotel has countless things to do and see. Plenty or restaurants, malls, and tourist attractions to see. The hotel offers a bunch of activities as well as do many locals around the area. I couldnt recommend this place enough

Leisure Partner

10/10

Exceptional

05 Apr 2025

ROSEMARY C

Nice place, clean. staff were good. Will recommend to friends.

10/10

Exceptional

05 Apr 2025

ROSEMARY C

Staff were good . will recommend to friends.

10/10

Exceptional

03 Apr 2025

David Vance

Great place to stay,

10/10

Exceptional

23 Mar 2025

JEREMIAH MICAH

Lovely staff and Lovely Hotel
The Hotel has beautiful Girls as staff

Leisure Self

6/10

Pleasant

15 Mar 2025

Katerina Olga

Very expensive. Cocktails and meals in hotels right next door where half the price

Leisure Family

10/10

Exceptional

14 Mar 2025

Kendell

It’s a beautiful hotel!! Very friendly staff!!
Breakfast had a great selection

Leisure Partner

10/10

Exceptional

06 Mar 2025

Dylan

Amazing service

Leisure

8/10

Excellent

05 Mar 2025

Richard

Service of staff was stellar. Rooms and facilities were good but distinctly unremarkable. Far too small to be considered a true resort and it pales in comparison to the fabulous and impressive Shangri-La next door.

Leisure Partner

10/10

Exceptional

04 Mar 2025

Michael

Everyone was very friendly it was a great hotel with lots of amenities, I will stay there again

Leisure Friends

10/10

Exceptional

04 Mar 2025

Lourdes Sibal

everyone was great

Business_and_leisure Friends

8/10

Excellent

01 Mar 2025

Jason

The breakfast was incredible.

10/10

Exceptional

28 Feb 2025

Chad

Great stay! Staff was excellent

I got a block of 9 rooms for us and my wife's family from Leyte. The staff did an amazing job of helping coordinate everything and make sure everyone was taken care of. I can't thank them enough.

Friends_and_family Family

6/10

Pleasant

27 Feb 2025

Ezekiel

The Hotel is is nicely kept and gym is fantastic. Swimming area very small and shallow. The spa service is exceptional with terrific staff. Big Big Problem some lobby and restaurant staff. They speak derogatory about guests not realizing or not caring that the guests understood there language. Absolutely horrible behavior!!!

Even with the property conditions being lovely. With there behavior I would never stay again.

Leisure

10/10

Exceptional

26 Feb 2025

Iluminado

The staff are the most friendliest and accomodating human being you will meet in your life.

Leisure Family

10/10

Exceptional

25 Feb 2025

Chuck

Great place to stay

Room was great, clean, had enough charging areas for phone, computers. Beach was fun, clean, had enough chairs with umbrellas. nice. Food was good, wished for more selection. and drink selection was very good. Fun activities, every day. Everyone was very helpful. Workout area was very nice, clean

Partner

6/10

Pleasant

24 Feb 2025

Stacey

Breakfast was amazing & prided take away when attending activities. Staff were helpful & friendly.
Room had single beds & was extremely small, we could not open bar fridge due to placement of bed. Balcony only sat one chair & table.
Overprice accommodation for room size. Enjoyed amenities.

Leisure Family

6/10

Pleasant

22 Feb 2025

keith-john

It was ok. But there are cheaper better options near by. The staff was great. The staff was the best part of our stay

Partner

6/10

Pleasant

20 Feb 2025

Abigail

Nice resort overall but the beds are too small for the double rooms (2 single beds that makes a double bed when joined together)and breakfast buffet a little pricey for the choices offered.

Leisure Family

2/10

Poor

19 Feb 2025

Adriano

The hotel promotes a beach club that was destroyed by a typhoon, I asked the property for a refund of the nights we did not stay and Expedia said they did not honor what they promised us. I will complain to the global sales office of the Movenpick in Switzerland.

Leisure Partner

10/10

Exceptional

16 Feb 2025

Derek

The private beach

Leisure Partner

6/10

Pleasant

16 Feb 2025

Elliot

The Movenpick Cebu offers a wonderful experience in many ways. The staff were absolutely fantastic – friendly, helpful, and truly engaging with our two young children. They were always willing to assist and find solutions to any problems. Our accommodation was spacious, comfortable, and welcoming, and the hotel boasts a great range of amenities. However, we did encounter a significant issue with noise from the evening events around the main pool. Our 4th-floor room overlooked the pool area, and the entertainment from 7pm to 9pm was extremely loud. This was disruptive for our young family. While not every night, it was frequent enough to be a concern. The other thing to note is the onsite tour operator, for us we felt the tour didn't deliver for the money paid and we weren't given enough information about the tour itself. If you're traveling with young children, we recommend requesting a room further away from the pool to ensure a more peaceful stay.

Leisure Family_with_children