Name: Movenpick Hotel Mactan Island Cebu
Address: Punta Engano Mactan Island, Lapu Lapu City, 6015, PH

10/10

Exceptional

28 Jul 2026

Kerry

The customer service was excellent.

10/10

Exceptional

30 Jun 2026

Renemely

The people who are very nice to us all the time. The place is amazingly beautiful.

Family

10/10

Exceptional

29 Jun 2026

Soraida

great place

Partner

10/10

Exceptional

22 Jun 2026

Soraida

Great stayed

Partner

10/10

Exceptional

20 Jun 2026

Maria

Very comfortable all around

Family_with_children

8/10

Excellent

06 Jun 2026

Tim

Hotel is nice and the staff are exception, but it’s dated. The rooms are tiny, there’s no electrical sockets in the bathroom, the shower door stopper caused us to stub our feet many times. I stayed here before in 2019 and the property hasn’t been updated or refreshed since - although there are some renovations to the beach club going on right now. The beach front is top notch. The biggest plus is the food - everything we ate was delicious.

Partner

10/10

Exceptional

29 May 2026

Roman

Clean room. Beautiful ocean view. Delicious breakfast buffet with different selections every morning. Front desk and lobby staff were very courteous and friendly. Pool and beach are maintained daily; you can see them working hard from the balcony every morning. Would definitely recommend and return to this hotel! AJ was super friendly. Wish our stay was longer!

Family

10/10

Exceptional

29 May 2026

Thelma Arenas

Excellent and super friendly staff. Very clean rooms. Breakfast buffet was superb; different choices every day. Beach and pool areas were well maintained and clean. Would definitely come back! Side note, AC was not as cold on the lowest setting.

Family

10/10

Exceptional

29 May 2026

Roman Arenas

Excellent staff. Very clean rooms. Breakfast buffet was superb; different choices every day. Beach and pool areas were well maintained and clean. Would definitely come back! Side note, AC was not as cold on the lowest setting.

Family

10/10

Exceptional

28 May 2026

Leonisita

The place is open air. The lobby and pool area is gorgeous. Very clean and spacious. Would have loved to stay by the poolside or by the beach area, but it was incredibly hot when we were there.
They had free delicious chocolate treats in the afternoon. Lovely touch.
The only cons the carpets in the hallways has a musty odor. We had an issue with the electronic keys, it wouldn’t work and had to change it twice.
Also would have liked some music or entertainment in the lobby area.

The staff are all so friendly, polite, welcoming and very attentive.
Would most likely stay here again.

Partner

10/10

Exceptional

27 May 2026

Ty

A beyond beautiful resort with an AMAZING staff and Incredible dinner entertainment!!! Movenpick will be a permanent addition to our travels home to the PI!

Friends_and_family Family

10/10

Exceptional

26 May 2026

Faith

Pleasant and restful stay, what a great hospitality. Staff were awesome. Thank you so much for making my mom's and my sister's stay fun and enjoyable creating lasting wonderful memories.

Family

10/10

Exceptional

26 May 2026

Jameel

We enjoyed our stay! The staff were amazing, felt so welcomed and we already miss our stay! Amazing staff!

Family

10/10

Exceptional

20 May 2026

Michel

Unfortunately the Ibiza beach club is under construction which is why I have the place a 4 for the property….im sure will be a 5 with the beach club no question.

10/10

Exceptional

19 May 2026

Jessica

Everything was clean and kept up well. Amazing service. Room had to everything I needed and was comfortable.

Business Self

10/10

Exceptional

14 May 2026

Rafael

Beautiful hotel with absolutely great staff. Great food, great views and wonderful room

Partner

10/10

Exceptional

08 May 2026

Shannon

Awesome place ! Great staff , wonderful beach, lovely pool

Partner

10/10

Exceptional

05 May 2026

Stuart

Staff was AMAZING, they were there every time you needed them and always asked about the stay. The food was good and the happy hour and chocolate hour was what we looked forward to everyday. It was an easy 15 minute walk to Mactan Newtown ( although parts don’t have a sidewalk).

Partner

10/10

Exceptional

16 Apr 2026

Achilles

Staff were very helpful and accommodating.

Friends_and_family Family

10/10

Exceptional

30 Mar 2026

Maribel

We had a wonderful stay in this hotel. From check in to check out. Staff were top notch when it comes to hospitality. What’s really special is they upgraded our rooms. The place is clean and breakfast is wonderful. We will stay again.

Family

8/10

Excellent

24 Mar 2026

Brian

Good location, not far from the airport. Room was nice, I was upgraded to a one-bedroom suite. The building itself could use an upgrade, for example the hallway carpets smelled a little musty, but the staff were very friendly and helpful. Nice chocolate buffet and happy hour. Decent choice for when in Cebu and want to be near the airport.

Self

8/10

Excellent

24 Mar 2026

mary claire

The bathroom was old, disappointing. The blue tiles were cracked and not much counter space to put toiletries or makeup bag. The air conditioning was so cold, so when we turned it off, the following morning there was condensation in room and the floors and ceiling were moist. Drops of water from ceiling due to condensation. Near the pool you could smell sewage.

Family

10/10

Exceptional

24 Mar 2026

Michael

Beautiful hotel, pool and beach. Sails restaurant great for either buffet or ala carte menus options. Staff is attentive to all guest needs at all times. Special shoutout to Lester and Gio. They ensured we got a take away meal for our early whale shark pickup.

Family

10/10

Exceptional

23 Mar 2026

Judith

Cute, reasonably price, friendly staff.

Family

10/10

Exceptional

23 Mar 2026

Fauad

Love it

10/10

Exceptional

21 Mar 2026

Nida

Parking good and beautiful place.

10/10

Exceptional

19 Mar 2026

Noel

I love the private beach and live entertainment nights.

Family_with_children

10/10

Exceptional

16 Mar 2026

Ausa

Our stay at the Mövenpick was a bit farther out than expected. The staff were respectful, and even with a very small team, they worked hard to take care of guests.

Check‑in was smooth, but the hotel is clearly understaffed. There are three check‑in counters, yet only one person was working. The same was true for transportation — just one staff member handling all arrivals and departures. The lobby is pretty but extremely small.

When I asked about pandesal, our waiter brought us three warm rolls on our last night.

We ate on‑site for lunch and dinner. The food was excellent — the Bulgogi was better than versions we’ve had in the U.S., and the hamburgers were great. However, there were no Filipino dishes on the menu, and the in‑room dining menu was also entirely American and international.

Some of the advertising did not match reality. The hotel does not have a shuttle, even though it was advertised. The Ibiza restaurant was under construction. The private beach was very small, and the pool area was also limited. The hotel is much smaller than it appears online.

We felt very safe. Security included a K9 and a checkpoint for every Grab vehicle.

The bathroom was one of the best we’ve seen — high water pressure, consistently warm water, and very clean. The amenities felt Americanized. The toilet was a little different from U.S. standards, but expected internationally.

The overall experience felt very Americanized.

8/10

Excellent

16 Mar 2026

Lee

Good sized room. Very clean and housekeeping so a great job to keep it that way. Comfortable bed. All the staff are friendly and welcoming. Only issue was the water in the bathroom was generally always cold and tepid at best.

Partner

10/10

Exceptional

09 Mar 2026

James

Ocean view is awesome

Friends

10/10

Exceptional

04 Mar 2026

Ethelinda

The beach and the pool were excellent. Staff and customer service were excellent. Room was very clean. Whenever you called reception and asked for something you needed in the room, they were very quick to answer and delivery was quick.

Staff were very attentive.

Partner

10/10

Exceptional

02 Mar 2026

tanis

Beautiful property with an amazing pool and beachfront area. The service was excellent and they did a great job at accommodating our request for gluten-free breakfast items. There are also some excellent restaurants within easy walking distance to the hotel. And we absolutely loved the 3 PM chocolate hour.

Friends

10/10

Exceptional

27 Feb 2026

Derek

Food was excellent staff were great second time there can’t wait to go back will recommend to all my friends

10/10

Exceptional

27 Feb 2026

Derek James

Everything was great Ex specifically the staff were so friendly will definitely plan a return trip in the future

Partner

10/10

Exceptional

26 Feb 2026

John

Yes

10/10

Exceptional

21 Feb 2026

Sherry

Excellent staff, nice private beach & pool
Wonderful food, especially the breakfast buffet

Friends_and_family Family

10/10

Exceptional

18 Feb 2026

Viandra

Clean room staff was very wonderful. I had a great stay here.

10/10

Exceptional

17 Feb 2026

DOUGLAS

Room was spotless, and the staff (AJ) was fantastic !!! The waiters at the Forum were amazing also, the front desk people were great.

Family_with_children

10/10

Exceptional

28 Jan 2026

Stacey

Fantastic location, with attentive staff, comfortable facilities and activities. Daily breakfast was delicious!

Leisure Family

8/10

Excellent

23 Jan 2026

Jennifer

The room was spotless, great ocean view, quiet, and relaxing from our assigned room. The staff was great and friendly. Their night entertainment , dancers and singers were great! It was limited activities in the hotel yet more offers to explore cebu just sign up for tour if you would like. Their breakfast was so so. nothing special. During our stay the main place was crowded so they decided to have extension near the bar area and seemed a little organized and flies noted touching some foods. But it could be isolated situation. However, the ocean brought us to enjoy the moment not to see shortcomings. We love staying in Cebu with cheerful Filipino staff. Thank you again for wonderful accommodation! Whoever set up and cleaned our room you did a wonderful job! This made our sleep wonderful and recharged!

Business_and_leisure Family_with_children

10/10

Exceptional

23 Jan 2026

Cheryl

Breakfast was excellent

Leisure Family

10/10

Exceptional

23 Jan 2026

Arvin

Excellent service and great staff.

10/10

Exceptional

20 Jan 2026

Alan

Staff was excellent.

Partner

8/10

Excellent

19 Jan 2026

Chris

Room was excellent. Service was excellent. The only negative was the spa. We made reservations and was told there would be a charge if we canceled. We said ok. Booked for later that night in person. The spa canceled on us. Said someone did not show up for work. Not exceptable. We scheduled our whole day around the spa and was very disappointed when we arrived and they canceled with us.

Leisure Partner

8/10

Excellent

17 Jan 2026

Douglas

Nice room with great amenities & a view. The only drawback, it’s a bit far from SM malls & dining options.

Leisure Partner

10/10

Exceptional

17 Jan 2026

Mohamed

Hotel was nice staff super friendly how ever its too far from any SM malls ..and the breakfast selection was very average at best

Leisure

10/10

Exceptional

15 Jan 2026

CARLOS

Excellent experience. Excellent customer service. 5star service and accommodation.

Friends_and_family Family

10/10

Exceptional

12 Jan 2026

Kenton

The room was perfect, the food was incredible, this hotel seems to have the fastest and most readily elevators in the world and I’d like to thank Melch at the front desk for incredible service as well as Greg at the front lobby door. 10/10. No, 11/10.

Partner

10/10

Exceptional

09 Jan 2026

Marrion

Highly recommend d this hotel, the staff are very helpful and friendly and the food was fantastic. The beach and pool were excellent also. The only downside is the surrounding area as you can’t walk to any restaurants or other beaches. We rented a motorbike and which helped us explore the island easily.

Leisure Partner

10/10

Exceptional

09 Jan 2026

abelardo

All are very friendly and very helpful

10/10

Exceptional

07 Jan 2026

Fraelia

The room is very good spotless.

8/10

Excellent

31 Dec 2025

Mark

Clean room, good service.

Leisure Family

6/10

Pleasant

28 Dec 2025

Javier

Yes good

6/10

Pleasant

27 Dec 2025

Linda

Staff was very welcoming, courteous. Room was okay. Food selection was varied BUT maybe too much! Would like to have really good food rather than so many choices that were not so good. The pastries were excellent,

Leisure Partner

10/10

Exceptional

26 Dec 2025

Donna Tan

We had upgrade and it was soo good

Business Family

10/10

Exceptional

06 Dec 2025

Chris den

Amazing hotel, great facilities, immaculate grounds and pool area. Rooms spacious and well appointed. But the staff make the experience. Attentive, friendly and respectful.
What a team.

Leisure Family

10/10

Exceptional

06 Dec 2025

Suprada

Amazing staff. Breakfast spread was extravagant.

Leisure Family

8/10

Excellent

06 Dec 2025

Alfred

Staff was amazing. Amenities were a little run down.

10/10

Exceptional

05 Dec 2025

jeanette

the rooms were very spacious and the staff were amazing, only thing lacking was an afternoon evening atmosphere, would have been amazing to relax on in the late afternoon with some local entertainment. will definitely stay here if and when i return to Cebu and look forward to see the new Ibeza addition

Business

10/10

Exceptional

01 Dec 2025

Merasol

As a hotelier since the day I graduated from university—and having worked with Accor for 13 years—finally getting back to stay again at one of my favourite ACCOR properties, Movenpick Mactan Cebu, was something I truly looked forward to.

From the moment we arrived, everyone we met—from the security guard and bellboy to the front desk team, breakfast staff, and even the lifeguards—welcomed us with such warm, genuine smiles. This is the true spirit of Filipino hospitality: not just doing a job, but serving from the heart.

And of course, their breakfast never disappoints! As a foodie, I loved the egg live station, noodle station, local dishes, and the mix of international cuisines. Always a feast!

Plus, JJ absolutely loved the kids’ activities—free childcare was such a blessing while I packed!

Kudos to the entire Movenpick Mactan Cebu team. You made our stay truly memorable. ❤️

Thank you to Chantel from kids activities, Michelle &Pia during our breakfast and to AJ from the concierge.

Business_and_leisure Family_with_children

10/10

Exceptional

10 Nov 2025

Khameel

The room was serviced twice daily. They staff was

10/10

Exceptional

05 Nov 2025

Peter

Staff is incredibly friendly and helpful.

Leisure Partner

10/10

Exceptional

28 Oct 2025

Flordalin

Clean room friendly staff

Friends_and_family Family

8/10

Excellent

14 Oct 2025

Julie

I really enjoyed my stay at Movenpick Cebu. The food was absolutely delicious at breakfast, lunch, and dinner — every meal was a highlight! The service was excellent, with staff who were always friendly and willing to help with anything you needed. A special shoutout to Lester and all the lovely staff in the restaurant — you were the best!

The hotel has a beautiful beach and pool, and the pool table and ping pong table are great facilities for both young and old. It’s about a 10–15 minute walk to the Newtown shops, but taxis are very affordable if you prefer not to walk.

The only downside was that our room felt a little dated, although it was still very clean. I believe some rooms have already been renovated, so I’d definitely request one of those next time. Overall, a wonderful stay — highly recommend!

Leisure Family

8/10

Excellent

14 Oct 2025

Teresa

The hotel is Good only the beach

Leisure Family_with_children

8/10

Excellent

13 Oct 2025

Andrew

Outstanding breakfast
Wonderful staff

Leisure Self

2/10

Poor

13 Oct 2025

Gemma

We experience the mulfunction of elevator from 20floor down

Friends_and_family Family

10/10

Exceptional

03 Oct 2025

Michelle

Ocean view, good food and comfortable bed

Partner

10/10

Exceptional

29 Sep 2025

Rintu

great hotel, great restaurants on site and great room. Not walkable outside the hotel, get a taxi or Grab

Leisure Friends

10/10

Exceptional

22 Sep 2025

Zernan Jay

The customer service was amazing. Parking was very easy. The room was clean, and they gave us a complimentary mango. the pool was clean, and the beach was perfect. The A/C in the room was very cold. I will stay again in the future.

10/10

Exceptional

19 Sep 2025

nader

The staff were outstanding. They were professional, attentive, and consistently went above and beyond to ensure everything ran smoothly. Their warm approach and efficiency made the experience seamless, and they handled each interaction with genuine care. It was clear they took pride in their work, creating an atmosphere that was both welcoming and reliable.

Leisure Family

10/10

Exceptional

17 Sep 2025

Yvon

Very good service and supportive staff.

Leisure Partner

10/10

Exceptional

02 Sep 2025

Nora

Quite, clean place, people are so nice very welcoming people I recommend this place to stay for a friend

Leisure

10/10

Exceptional

26 Aug 2025

Sara Jayne

Very friendly and helpful staff, quiet beachfront location for a relaxing break

Leisure Partner

10/10

Exceptional

22 Aug 2025

Marnelly

We had a good time staying in Movenpick. And we highly recommend the hotel.

Leisure Family

8/10

Excellent

21 Aug 2025

Sanjeev

OK for one night stay!

Good hotel. Friendly staff. Restaurants was so so. Nothing to rave about. Beach is also very small. They claim it as a private beach but most of the resorts in this area have private beaches. But it is rocky and difficult to walk. Perhaps enjoyable during high tide.

Friends_and_family Family

10/10

Exceptional

18 Aug 2025

Suzelyn

The Staff is awesome!!

10/10

Exceptional

26 Jul 2025

Daniella

Great hotel

A beautiful stay. We had flights canceled and had to find accommodation, we were so happy to have stayed here the staff made everything so easy and relaxing for us. Melch, Hennessy, and Bj in particular, nothing was a problem. The managers were checking in throughout our stay to make sure all was ok. The facilities are great, it’s clean and the food is very good definitely do the breakfast here.

Partner

10/10

Exceptional

21 Jul 2025

mildred

View and the staff are super helpful and friendly.

Leisure Family

10/10

Exceptional

17 Jul 2025

David

Very excellent amenities and food. Very clean and beautiful.

Leisure Partner

10/10

Exceptional

17 Jul 2025

Ophelia

All the staff are so doing an exceptional job. Great place to unwind because it’s quite

Leisure Family

8/10

Excellent

17 Jul 2025

Gilbert

Everything was great except for trying to get into the room to get in had problems with the magnet key

Leisure Family_with_children

10/10

Exceptional

16 Jul 2025

Chandra

big rooms, breakfast was good

Leisure Family_with_children

10/10

Exceptional

16 Jul 2025

Sandra

Amazing stay wish I booked a longer stay!

Leisure Self

10/10

Exceptional

12 Jul 2025

May Cheer

.

10/10

Exceptional

04 Jul 2025

Christopher

Great place to stay

Leisure Family

8/10

Excellent

29 Jun 2025

catherine

We had a good stay!

10/10

Exceptional

29 Jun 2025

christopher

Sad to see the ibiza night club area still destroyed

Leisure Partner

4/10

Poor

15 Jun 2025

Keith

FAR too noisy when the show starts!!!!! My rating would otherwise be a 5 instead of a 2.

Business_and_leisure Family

4/10

Poor

15 Jun 2025

Keith

I would give the overall facility and stay 10/10 if it weren’t for the grotesquely loud shows on Friday and Saturday night. On the 7th floor the walls of my room were vibrating badly. I truly thought they were going to crack. This is an expensive hotel (almost $200/night) and NOBODY would stay there if they advertised accurately how loud it was. It’s a shame because it’s a beautiful hotel and room with very very nice people and food. Overall I’d downgrade my rating to a 2/10, the noise was that bad.

Business_and_leisure Family

8/10

Excellent

14 Jun 2025

marie

All the staff were very attentive to our needs , nice hotel. I would stay here again.

Leisure Family

6/10

Pleasant

13 Jun 2025

Theresa

The staff was very kind and helpful.
Unfortunately, the halls leading to our room smelled like mildew.

Leisure Family

10/10

Exceptional

29 May 2025

RAMON

It’s a beautiful resort and we had a wonderful stay. The hotel staff and service was excellent.

The location was great with easy access to all amenities 10mins walk to the malls and restaurants

Leisure Family

10/10

Exceptional

23 May 2025

Florencio

The place is clean, well managed, has a private beach, very secure, and the hotel staff very polite. I wouldn’t hesitate to stay there again next time .

Leisure Family

10/10

Exceptional

23 May 2025

William

Highly recommend

An amazing location and top notch service and facilities.

Partner

4/10

Poor

20 May 2025

Arsenio

No microwave for suite unit and no utensils

Family

10/10

Exceptional

16 May 2025

Johylie Almazan

The staffs are very helpful, kind and supportive. We have a nice sea view, and room is clean and pleasant. Amazing experience with their 2 & half hr Spa. Our safe deposit can’t open but the staff came to fix at no once. We highly recommend this hotel to everyone.

Leisure Partner

10/10

Exceptional

14 May 2025

Denise

I liked the beach access and the pool

Leisure Partner

10/10

Exceptional

03 May 2025

Sonja

Thank you so much for your warm hospitality and exceptional service during my stay. Every detail was taken care of with such professionalism and kindness, and it truly made my time here memorable. Please extend my gratitude to the entire staff—your efforts made a real difference, and I hope to return soon! @ Mövenpick Hotel Mactan Island Cebu !
special thank you to MARK ANTHONY M. CORPIN , JAN and chef CHRISTIAN for going above and beyond—you each made my stay even more memorable with your kindness and professionalism. Your attention to detail and friendly attitude did not go unnoticed.

Leisure Family

8/10

Excellent

21 Apr 2025

Wes

Staff was incredibly helpful.