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Emporium Hotel South Bank

Brisbane - QLD · Australia

267 Grey StreetView location

9.6/10Excellent1,002 Reviews
Cleanliness9.8/109.8
Service9.6/109.6
Comfort9.8/109.8
Condition9.6/109.6
Amenities9.6/109.6
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Emporium Hotel South Bank

'Relax in the full-service spa, where massages await. Enjoy recreational amenities including an outdoor pool, sauna, and fitness center. This hotel also features complimentary Wi-Fi and concierge services. Dine at one of the two on-site restaurants, or take advantage of the 24-hour room service.

Snacks are available at the coffee shop/café. Unwind with a beverage at one of the four bars/lounges. Full breakfasts are served on weekdays and weekends from 7:00 AM to 11:00 AM for a fee. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.

Planning an event in Brisbane? This hotel offers 4, 413 square feet (410 square meters) of space, including conference space and seven meeting rooms. A roundtrip airport shuttle is available for a surcharge (24 hours).

The 140 air-conditioned rooms feature minibars, flat-screen televisions, complimentary Wi-Fi, and private bathrooms with designer toiletries and hair dryers. Conveniences include phones, safes, and desks. Located near South Bank Parklands, Streets Beach, and the Queensland Children's Hospital, this hotel is ideal for exploring Brisbane. '

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With a stay at Emporium Hotel South Bank in Brisbane (South Brisbane), you'll be steps from South Bank Parklands and 9 minutes by foot from Brisbane Convention and Exhibition Centre.

This luxury hotel is 0.5 mi (0.9 km) from Queensland Performing Arts Centre and 1.6 mi (2.6 km) from Suncorp Stadium. Make yourself at home in one of the 140 air-conditioned rooms featuring minibars and flat-screen televisions.

Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.

Planning an event in Brisbane? This hotel has 4413 square feet (410 square meters) of space consisting of conference space and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby EarthCheck VIP Access Events/parties allowed Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: AUD 100 per accommodation, per stay
    • Breakage deposit: AUD 250 per night
    • A damage deposit of AUD 100 will be collected before check-in.

    We have included all charges provided to us by the property.

    The listed deposit applies to Poolside Cabana Suite, Suite (Exquisite), and Suite (Emporium) bookings. The general deposit is AUD 250 per stay for Suite, 1 King Bed (Vista), Twin Room, 2 Single Beds (Suite - Vista), Suite, 1 King Bed, River View, and Premium Studio Suite, 1 King Bed, River View (Level 12 and Above) bookings.
  • You need to know
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Contactless check-out is available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Parties and events are allowed on site; maximum attendees: 20
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • The listed parties/events policy applies to Frangipani Suite bookings only.
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately AUD 45 per person
    • Airport shuttle fee: AUD 125 per vehicle (one-way, maximum occupancy 4)
    • Valet parking fee: AUD 65 per night
    • Crib (infant bed) fee: AUD 35.0 per night
    • Rollaway bed fee: AUD 70.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

South Bank Parklands 0.1 km / 0.1 mi
Streets Beach 0.4 km / 0.2 mi
Queensland Conservatorium 0.5 km / 0.3 mi
Queensland Children's Hospital 0.5 km / 0.3 mi
Kangaroo Point Cliffs 0.6 km / 0.4 mi
Mater Private Hospital Brisbane 0.6 km / 0.4 mi
Brisbane Convention and Exhibition Centre 0.8 km / 0.5 mi
Wheel of Brisbane 0.8 km / 0.5 mi
Queensland Performing Arts Centre 0.9 km / 0.5 mi
Queensland University of Technology 1 km / 0.6 mi
Queensland Museum 1.1 km / 0.7 mi
Queensland Cultural Centre 1.1 km / 0.7 mi
Riverstage 1.1 km / 0.7 mi
Queensland Art Gallery 1.2 km / 0.7 mi
The Star Brisbane 1.2 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 140
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Airport Shuttle
Show 31 more facilities & services
  • Room service
  • Laundry service
  • Bicycle hire service
  • Babysitting serviceExtra charge
  • 24-hour securityExtra charge
  • Bellboy service
  • Hotel safeExtra charge
  • Currency exchange facilities
  • Lift access
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant: 3
  • Highchairs
  • Conference room
  • Meeting room: 7
  • Outdoor freshwater pool: 1
  • Sauna
  • Steam bath
  • MassageExtra charge
  • Spa treatments
  • Spa centreExtra charge
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Emporium Hotel South Bank

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 65 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable15 photos

    Emporium Hotel South Bank

    SUITE KING SIZE BED

    Room photos

    15 photos

    Room overview

    Non-smoking room
    Room size
    65 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE RIVER VIEWSUITE • RIVER VIEWSUI.RV-1

    Photos are not available for this room type.

    Emporium Hotel South Bank

    SUITE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.RV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-2

    Photos are not available for this room type.

    Emporium Hotel South Bank

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Emporium Hotel South Bank

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE RIVER VIEWSUITE • RIVER VIEW • 1 Bedroom • 40 m²SUI.RV
    SUITE RIVER VIEWPhoto unavailable11 photos

    Emporium Hotel South Bank

    SUITE RIVER VIEW

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.RV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW TWO BEDSSUITE • CITY VIEW TWO BEDSSUI.2B-CV

    Photos are not available for this room type.

    Emporium Hotel South Bank

    SUITE CITY VIEW TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEWSUITE • CITY VIEWSUI.CV

    Photos are not available for this room type.

    Emporium Hotel South Bank

    SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUM WITH VIEWSSUITE • PREMIUM WITH VIEWSSUI.PI-WV

    Photos are not available for this room type.

    Emporium Hotel South Bank

    SUITE PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Emporium Hotel South Bank

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-2

    Photos are not available for this room type.

    Emporium Hotel South Bank

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • BUNGALOW STANDARDBUNGALOW • STANDARDBUN.ST

    Photos are not available for this room type.

    Emporium Hotel South Bank

    BUNGALOW STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–9 • Adults: max. 9 • Children: max. 4
    Room type
    BUNGALOW
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: BUN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO PREMIUMSTUDIO • PREMIUMSTU.PI

    Photos are not available for this room type.

    Emporium Hotel South Bank

    STUDIO PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWSSUITE • WITH VIEWS • 1 Bedroom • 40 m²SUI.WV
    SUITE WITH VIEWSPhoto unavailable8 photos

    Emporium Hotel South Bank

    SUITE WITH VIEWS

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.WV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Emporium Hotel South Bank

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin RIVER VIEWDouble or Twin • RIVER VIEWDBT.RV

    Photos are not available for this room type.

    Emporium Hotel South Bank

    Double or Twin RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW KING BEDSUITE • CITY VIEW KING BEDSUI.CV-KG

    Photos are not available for this room type.

    Emporium Hotel South Bank

    SUITE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUMSUITE • PREMIUMSUI.PI

    Photos are not available for this room type.

    Emporium Hotel South Bank

    SUITE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUM KING BEDSUITE • PREMIUM KING BEDSUI.KG-PI

    Photos are not available for this room type.

    Emporium Hotel South Bank

    SUITE PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE RIVER VIEWSINGLE • RIVER VIEWSGL.RV

    Photos are not available for this room type.

    Emporium Hotel South Bank

    SINGLE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Emporium Hotel South Bank

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RIVER VIEWRoom • RIVER VIEWROO.RV

    Photos are not available for this room type.

    Emporium Hotel South Bank

    Room RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Emporium Hotel South Bank

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV-3

    Photos are not available for this room type.

    Emporium Hotel South Bank

    SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.WV-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Emporium Hotel South Bank

9.6
Excellent
1,002 Reviews
Cleanliness
9.8 /10
Service
9.6 /10
Comfort
9.8 /10
Condition
9.6 /10
Amenities
9.6 /10
100 reviews shown
10/10
Exceptional
07 Aug 2026
Patrice
Had a fantastic stay at Emporium. Was just the break away we needed. Can’t wait to visit again soon, everything about it was perfect.
10/10
Exceptional
25 Jul 2026
Joanne
Great hotel. I enjoyed my stay.
10/10
Exceptional
19 Jul 2026
Shannon
Beautiful place to stay! I would recommend
Friends_and_family Family
6/10
Pleasant
03 Jul 2026
Gregory
Bar closes at 11pm. Refused me service from 10.40pm but continued serving others. And no, I was not intoxicated. I had been told the bar was closing evidently. The latecomers had not. They were still there when I returned from the local pub. You are supposed to aspire to something adult, young lady (bar manager) and being a Karen is not being adult.
Friends
10/10
Exceptional
27 Jun 2026
SAMANTHA
Brisbane’s best hotel! If you’re staying in Bris, especially the Southbank this place is a delight.
Business
10/10
Exceptional
20 Jun 2026
Robert
Great location, great facilities
Partner
10/10
Exceptional
16 Jun 2026
Jill
Nice view, close to the foreshore and restaurants. Great bath!
Partner
10/10
Exceptional
08 Jun 2026
John
Have not experienced better in Australia, simply a world class hotel in a great location
Partner
10/10
Exceptional
08 Jun 2026
Dan
Thanks
8/10
Excellent
07 Jun 2026
Ranju
Rooms are amazing. Enjoyed my stay.
Business
10/10
Exceptional
06 Jun 2026
Paul
Room was fresh and clean
Restaurant and adjacent rooftop pool area are awesome
Breakfast was exceptional both service and food
Also view over Brisbane River and City is amazing
Partner
10/10
Exceptional
04 Jun 2026
Yong Yi Venetia
Room was large and clean. View facing the review and city centre was wonderful. Counter staff during check in and check outs, as well as the valets, were super friendly and helpful. Would definitely stay here again if I return to Brisbane!
Family_with_children
10/10
Exceptional
03 Jun 2026
Yuko
Best hotel
Friends
10/10
Exceptional
11 May 2026
Simon
Rooms were excellent, staff were very helpful and rooftop facilities were brilliant. Heated pool, sauna, steam room, cold plunge and gym.
Partner
8/10
Excellent
10 May 2026
John
Hotel was great. Room beautiful with excellent amenities. Staff were very helpful.
Disappointed that during our stay, the Roof Top Terrace was closed for a private function one night, and then on another night Firma Restaurant was closed for a private function! Seemed that guests come second! Weren’t told in advance and we booked months ahead!!
Partner
10/10
Exceptional
09 May 2026
Lyn
Wonderful property. Professional staff, large comfy room with a great bed and all amenities. Amazing views of Brisbane. We got special treatment for our wedding anniversary (bottle of champagne and personal note!) The restaurants are excellent, especially La Belle Epoque for a divine breakfast and The Terrace for a buzzy dinner with live music and incredible views. Can’t recommend more highly. Not cheap, but worth every $$!
Partner
10/10
Exceptional
07 May 2026
Lisa
Modern room comfy bed and exceptional customer service
Partner
4/10
Poor
06 May 2026
Regina
Breakfast service was poor being slow, limited menu, missing items ordered on both days (juice ordered and not recieved) and overall unsatisfactory for the price paid. There was no communication with regards to breakfast service (change if venue). Overall overly priced
Partner
10/10
Exceptional
06 May 2026
Vaia
Always a great place to stay. Staff are excellent and so are the rooms
Partner
10/10
Exceptional
30 Apr 2026
Tyler
Excellent hotel, perfect location to walk around the south bank.
Family
10/10
Exceptional
30 Apr 2026
Samantha
Fabulous hotel in a great location
Self
10/10
Exceptional
29 Apr 2026
Rod
Another lovely stay at The Emporium, great location, very attentive staff. Love the cafe for breakfast, nothing is too much trouble for staff. Can't wait for our next stat, our home away from home.
Partner
10/10
Exceptional
26 Apr 2026
Robert
Everyone was very accommodating, food was excellent and all services were perfect
Self
10/10
Exceptional
23 Apr 2026
Margaret
This hotel is very similar to staying at a Las Vegas hotel - lots of mirrors and glass - lots going on visually. There are impressive technological displays of koalas, fish, swimming mermaid, and flowers in the glass panels of the elevators. The room was very large and clean. The bed was really comfortable, water bottles and coffee pods are replenished daily. They even had decaf coffee pods. The bathroom has a glass sliding door as well as transparent glass between the bed area and bathroom that can be made opaque at the touch of a button. That was really impressive. Rooms include bathrobes and complimentary slippers. The slippers have zebra stripes on them and are really cute. There is a wet bar area with wine glasses and sink, a mini-bar and a wine fridge (incur fees). The bell service for luggage is very helpful. There is an infinity pool on the rooftop which we didn't use because it was always too busy. It looks beautiful. The location is perfect to Southbank, trains and restaurants.
Friends_and_family Family
10/10
Exceptional
21 Apr 2026
Stefanie
Sauna wasnt working during our stay
10/10
Exceptional
20 Apr 2026
Richard
Wouldn't stay anywhere else when in Brisbane. Excellent hotel, awesome staff, rooftop pool and bar. Cannot fault.
Business_and_leisure Partner
10/10
Exceptional
16 Apr 2026
RUDOLF L
Great concierge, housekeeping and cleanliness of room.
Self
10/10
Exceptional
16 Apr 2026
Jo
Love the pool and the sauna/ steam room. Belle Epoque breakfast was beautiful! Staff couldn’t have been more responsive and helpful.
Partner
10/10
Exceptional
05 Apr 2026
David
everything to like about a stay here , facilities incredible staff even more incredible
Partner
10/10
Exceptional
02 Apr 2026
Megan
Clean rooms, very helpful and friendly staff, amazing views from the pool very relaxing!
10/10
Exceptional
01 Apr 2026
Frank
Great staff. Really good valet parking. Great views.
Partner
10/10
Exceptional
29 Mar 2026
Wendy
Great place to stay. Good location and great amenities. Staff are super i e
Family
10/10
Exceptional
22 Mar 2026
Sabian
Very lovely and comfortable stay. One of our favourite hotels in Brisbane
Partner
10/10
Exceptional
13 Mar 2026
Sonja
Great location
10/10
Exceptional
12 Mar 2026
Mel
Attentive staff that showed the highest professionalism at all times, well appointed rooms that were very clean. Rooftop bar was stunning, wine bar was great.
Friends
4/10
Poor
11 Mar 2026
Dean
Excellent staff. Needed to change rooms at 11pm. Tv didn’t work. Massive chip in bathroom sink that had been bodgyed up. Shower tiles stained. The next room we were givern the spa didn’t work lol. Really poor for $442 pn. And we are not picky. So disappointed. Won’t be back.
Partner
10/10
Exceptional
11 Mar 2026
Rosie
This was the best stay I have ever experienced. 5 stars! Thank you for a very relaxing and enjoyable experience!
Friends
10/10
Exceptional
11 Mar 2026
Kate
Beautiful hotel. We felt very welcomed by the lovely staff who helped celebrate our engagement! Special thanks to Mitch in the concierge team.
Stunning views, lovely amenities, we enjoyed the spa and room service options too! Thank you Emporium
Partner
8/10
Excellent
11 Mar 2026
Jennifer
No breakfast room, did not like French cafe next door
Partner
10/10
Exceptional
09 Mar 2026
louise
stayed overnight at Emporium to see a show at QPAC. Easy walking distance. Saturday night markets were on too at Southbank. Fun night. Amazing room. Very expensive though, but is that Brisbane in general these days?
Friends_and_family Friends
10/10
Exceptional
08 Mar 2026
david
Great place to stay rooms magnificent staff very helpful and friendly roof top bar superb
10/10
Exceptional
02 Mar 2026
Ken
Service & quality of room & facilities
Partner
10/10
Exceptional
01 Mar 2026
Julie
Everything was great. The room was beautiful. The inifnity pool was very relaxing
10/10
Exceptional
25 Feb 2026
NICOLA
Great comfortable room with all the amenities needed. My only complaint is on our checkout day we had access to the pool and shower rooms on the top floor. I was shocked that the doors to the toilet/shower room were ill fitting and you could see through the edges of the door, giving no privacy whatsoever.
Partner
10/10
Exceptional
23 Feb 2026
Paul
The entire experience was flawless! We opted to Valet Park which was cheap considering local parking rates. The bags were taken from the car and although our room wasn’t ready we were given access to the Pool and Sauna. Once we actually checked in we were welcomed with a greeting card and some bubbles… they obviously read the notes about our anniversary! We went out to a concert, came back late and noticed actual turndown service with a little chocolate and water. The next morning ordered room service Benedict and was a nice snack for two and excellent coffee. Called for car and bags. Left blown away at the professionalism and genuine interest from ALL staff. We will return. So luxurious
10/10
Exceptional
22 Feb 2026
Sue
Beautiful deluxe room it was huge and absolutely spotless. The area was stunning and immaculate, the pool was perfectly heated to take the chill off and had lovely views over the city. There were also plenty of umbrellas as it was very hot. Towels and sunscreen as well as free bottled water was a bonus. It was great having a QR code on the table next to loungers so you could order food and drinks which were very good and came promptly. The rooftop restaurant is awesome, very buzzy, loved the big screen with the Australian tennis open showing and the restaurant was cleverly decorated with huge cactus with tennis balls adhered to them. The food was delicious, highly recommend the prawn roll and the
Cocktail list was spot on. The Italian restaurant was the only letdown, I had to send back my morten bay pasta dish. It was so chewy that it couldn’t be eaten. To the staffs credit they gave me a snack until a new different dish was served. The food was very average. While the restaurant is nicely decorated, we had a table facing a circular beige wall so all I could see was this wall while dining. This was definitely a design fault as it didn’t make for a good ambiance., it felt like I was dining alone as you had to turn completely around to see anything. We had room service 2 of the nights we stayed as we really busy days and was pleasantly surprised how good the food was. Would definitely stay again.
Leisure Partner
10/10
Exceptional
21 Feb 2026
Sara-jayne
We had an amazing time... I must say brisbane needs tp smile and love life a little more... However the hotel itself was amazing great staff, great sauna great room. Will definitely be back 🤗
10/10
Exceptional
21 Feb 2026
Sarah
Excellent service. Was clean and fresh. Loved our stay.
10/10
Exceptional
19 Feb 2026
Paulina
Courteous and efficient staff, great facilities.
10/10
Exceptional
16 Feb 2026
Wendy
Courteous, quick check-in and check out. Clean spacious rooms. Trippy lifts. Good selection of eateries.
Leisure Friends
10/10
Exceptional
14 Feb 2026
Mark
Whole stay was fantastic. Great location and lovely room
Leisure Partner
10/10
Exceptional
09 Feb 2026
Maree
The staff were outstanding! Going out of their way to help you.
Leisure Family
10/10
Exceptional
07 Feb 2026
Viren Indubhai
Wonderful room overlooking Brisbane.
Very cool, chic hotel we loved it.
All the staff from front desk, housekeeping & Rooftop exceptional.
The views from the pool & rooftop bar was amazing.
Leisure Partner
10/10
Exceptional
04 Feb 2026
NATALIE
Great location, close walking distance to main attractions. Great room and wonderful staff
Partner
10/10
Exceptional
01 Feb 2026
Natalie
Staff were super helpful, room was amazing the views were fantastic definitely recommended.
Partner
10/10
Exceptional
29 Jan 2026
lisa
Beautiful pool
Partner
10/10
Exceptional
27 Jan 2026
Cherilyn
Room was gorgeous, amazing view and staff were super accommodating. We were able to check in early and the location was great
Partner
10/10
Exceptional
25 Jan 2026
Robyn
Room was large in size
Bathroom was huge with compliments toiletries available
Bar fridge & wine fridge and selection of glasses to use
The bed was comfortable and the room had good blackout curtains
Pool area was lively with plenty of pool towels and sunscreen
Leisure Partner
10/10
Exceptional
25 Jan 2026
Lisa
All great
Leisure Friends
10/10
Exceptional
24 Jan 2026
Adriana
Everything was excellent, the room, the food, the service
Partner
10/10
Exceptional
24 Jan 2026
Monique
Always the best stay at Emporium! The staff, the rooms, the services! Everything is fab!
Leisure Friends
10/10
Exceptional
20 Jan 2026
Joya
Room was beautiful and the staff went above and beyond to make our stay an amazing one. We'll definitely be back to stay again when in Brisbane.
Partner
10/10
Exceptional
20 Jan 2026
George
Everything was great.
10/10
Exceptional
18 Jan 2026
Kyle
As always room was lovely and clean and the staff were super friendly was a great night away for my birthday
10/10
Exceptional
18 Jan 2026
yuan
our room has the most beautiful hotel design we ever seen in a hotel room. hotel has such a great location and you get to see the best of Brisban in one day. Our room has fantastic view of river/park/skylines. If we have a chance to come back to Brisban, this will be where we stay again.
Leisure Partner
10/10
Exceptional
18 Jan 2026
Rebecca
Absolutely exceptional, particularly the service staff. They really made our stay enjoyable and comfortable. Their level of professionalism was something I haven’t encountered in years.
Many thanks! AAA++
Leisure Family_with_children
10/10
Exceptional
18 Jan 2026
Phill
Best hotel in Brizzy. Virtually perfect. Big comfy room and bed. Managed to get beds (just) at roof top pool with its amazing view. Good was good and service great throughout. No UsB sockets next to bed a shame. Had a room facing the railway and didn’t hear a thing. Would have slept like a baby if I’d realised I could turn the bright orange fridge light off!! WiFi but complicated to connect to unless you go to the tablet in the bedroom to get the network and password. But would definitely stay again without thinking.
Partner
10/10
Exceptional
14 Jan 2026
Angeletta
Grea
10/10
Exceptional
13 Jan 2026
Lori
Beautiful boutique hotel with stunning amenities.
Leisure Family
10/10
Exceptional
09 Jan 2026
Lisa
The hotel and staff made celebrating our wedding anniversary very special. Always love staying here.
Partner
10/10
Exceptional
08 Jan 2026
Jeanne
Really lovely, large room. Wonderful, friendly, helpful staff. Our only concern was that the pool area had such limited seating that we weren’t able to use the pool at all. All seats were taken (only about 15 chairs) by 8:30 AM and were occupied all day.
Partner
8/10
Excellent
06 Jan 2026
Thomas
Staff were 10/10, rooms are getting a little old but still nice, cleanliness was ok but some dirt left over in bathroom sinks of both rooms when checking in
Business
8/10
Excellent
03 Jan 2026
Kay
Great service
Leisure Partner
10/10
Exceptional
30 Dec 2025
Tracey
beautiful room and amenities.
Partner
10/10
Exceptional
22 Dec 2025
Tola
2nd stay. Consistently Fabulous
10/10
Exceptional
21 Dec 2025
Yuka
.
Leisure Family
10/10
Exceptional
15 Dec 2025
Janet
Great
10/10
Exceptional
11 Dec 2025
Gabriella
Everything was amazing, beautiful rooms, friendly staff and the pool, sauna, steam room and cold plunge were lovely facilities. Would stay here again!
Leisure Partner
10/10
Exceptional
07 Dec 2025
Shaun
Fabulous stay - love the location, the vibe and the room. Take your bathers - Infinity pool is worth a dip.
Leisure Partner
10/10
Exceptional
02 Dec 2025
Scott
beautiful room as expected. fantastic service. excellent post stay service, as we left an item behind and they sent it straight away
Leisure Partner
10/10
Exceptional
01 Dec 2025
Annette
Lovely room in a
10/10
Exceptional
29 Nov 2025
Gisele
From the minute we checked in the staff were so accomadat
8/10
Excellent
28 Nov 2025
Robert
Nice standard.
Leisure Partner
10/10
Exceptional
24 Nov 2025
Claire
Such friendly staff and one of the best outdoor pools we've seen! The room was comfortable and felt very luxe.
Partner
10/10
Exceptional
24 Nov 2025
Colin
Great ammenities beauriful room staff exceptional
Partner
10/10
Exceptional
20 Nov 2025
Heather
The staff were always friendly and helpful. The room was spacious and modern - can’t find a single fault. The rooftop pool was a huge highlight. The funky lift was a fun little vibe - a little reason to smile whenever the doors opened. I really enjoyed my stay here and wouldn’t hesitate to recommend to anyone else or stay here again myself. So happy I chose to this hotel!!
Leisure Self
10/10
Exceptional
16 Nov 2025
Deanna
Great hotel and excellent location. Staff were fabulous and so helpful. We had a late flight so they offered a late check out with no charge and use of the hotel facilities until we left for the airport, this was all offered without asking ! The rooms and bathroom is clean and large. The rooftop terrace restaurant and pool is a bonus. Will definitely stay here again.
Leisure Partner
10/10
Exceptional
15 Nov 2025
Alan
Wonderful fancy hotel, even expected a slight dress code
Leisure Self
10/10
Exceptional
14 Nov 2025
Danny
Great location. Friendly staff. Great amenities.
Business
10/10
Exceptional
13 Nov 2025
Z
Thank you! I really appreciated how clean and comfortable the room was, and the staff were all so friendly and helpful. It made the stay really enjoyable.
Leisure Partner
10/10
Exceptional
11 Nov 2025
Chris
Yes
Partner
10/10
Exceptional
11 Nov 2025
Kerry
This is a beautiful luxury hotel with everything thought through. Two suggestions for management: a little touch up maintenance would be nice on case goods and furniture, and it’s unlikely that I’ll order room service without some printed enticement in the room.
Leisure Self
10/10
Exceptional
09 Nov 2025
Gemma
The rooms are always spotless, the staff are always kind and helpful. Love coming here
4/10
Poor
09 Nov 2025
louise
Booked PREMIUM River View Suite through Hotels.com but it came through as a normal River View Suite. Some lack of communication from Expedia to Emporium booking system they said. We got a couple of things thrown in due to the price difference but wouldn’t book via Hotels.com again as we really wished for a Premium High Floor.
Breakfast fantastic! Hotel excellent. Staff amazing. Rooms are clean comfortable and clean.
Partner
10/10
Exceptional
04 Nov 2025
Stephen
Staff were friendly and professional. Room was outstanding with a river view. Infinity pool on 21st level is spectacular. Great location for seeing a show at QPAC.
Leisure Partner
8/10
Excellent
03 Nov 2025
James
Horrendous, stained, torn carpeting throughout. Five star hotel but the carpet is gross.
Partner
10/10
Exceptional
31 Oct 2025
Liz
We loved the rooftop bar!!!
Partner
8/10
Excellent
30 Oct 2025
Michelle
Views spectacular
10/10
Exceptional
28 Oct 2025
Simon
The room was great, however the attempt to be sophisticated and have the TV as part of the mirror meant that it was very hard to view the TV as I could see the reflection of the other side of the room in that mirror clearer than I could see what was on the TV. On my first night I called for someone - they came but couldn’t fix and were going to get someone to look the next day. Was no evidence that this had been looked at or resolved
Leisure Friends
10/10
Exceptional
26 Oct 2025
Leeanne
Amazing
Partner

Location & surroundings

Emporium Hotel South Bank
267 Grey Street, South Bank, Australia

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Emporium Hotel South Bank

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