Name: Hotel Riu Palace Jandia
Address: Playa De Jandia, S/N, Jandia, 35625, ES

10/10

Exceptional

17 May 2025

Megan

Amazing experience

Amazing experience at hotel Riu, we throughly enjoyed our stay! The staff are very helpful and friendly. There is a large selection of food for breakfast and dinner. Very clean and in a great location for shops.

Partner

8/10

Excellent

29 Apr 2025

sally Frances

Lovely hotel, but not many facilities.

Leisure Partner

10/10

Exceptional

03 Dec 2024

Thomas

This was our 9th visit. The hotel is very, very good. The town and the beach are quiet in that nobody bothers you.There are very few teenagers and no noisy clubs The hotel staff, as always, were excellent - particularly the dining room staff - the chefs and the waiters. The quality of the food is excellent. My only quibble is that they should change the menu in the fine dining restaurant occasionally.. It has been the same for the past three years.

Leisure Partner

10/10

Exceptional

30 Jul 2023

Kieran

Lovely hotel. The beach is stunning. Great location

Leisure Partner

10/10

Exceptional

07 Mar 2023

Mrs E M

Great location

Lovely hotel. Immaculately clean. Great location.

Partner

10/10

Exceptional

02 Mar 2023

Bryan Robert

A truly exceptional hotel, with amazing staff and stunning rooms ..... just book it !

Leisure Friends

8/10

Excellent

22 Nov 2021

Verified traveler

Best room but no facilities

Great room and balcony with sea view. Breakfast buffet is high quality, no fuss. Lack of sauna and pool.

Partner

10/10

Exceptional

26 Oct 2021

Giles

Excellent

Fantastic hotel, great location. Excellent staff

Partner

4/10

Poor

30 Jul 2021

Verified traveler

This is not a four much less a five star property. There is no visible sign that tells one that one has arrive. There's no valet parking, there's no bellhop service outside. The service is not available round the clock. The hotel doesn't provide feather or comfortable pillows nor bedding. No duvets. The hotel refuses to allow guests to decide for themselves what temperature to have on the hotel unless you threat bloody murder and raise hell, they don't provide à la carte dining, but a terrible buffet for 55€, the breakfast is available in the very small hours of the morning so I missed it every day and the money wasn't returned. This is a hotel by Germans for Germans who think this is the greatest place on earth. Getting to and from the beach is an ordeal and nothing an elderly person can easily cope with. I hated every day I stayed here. I'd be back to Fuerteventura, but I'll stay in the North, in Corralejo and at a proper 4-5 star Hotel or resort.

Leisure Self

10/10

Exceptional

21 Feb 2020

Verified traveler

Excellent food and service

Fantastic food, excellent service and perfect position overlooking beach - lovely pool

Friends_and_family Family

10/10

Exceptional

05 Jul 2019

Verified traveler

Great location with fabulous ocean 🌊 view!
Fantastic customer service!😁
Food and desserts were excellent!!👍
We really enjoyed our staying at Riu Jandia!😎

Leisure Family

10/10

Exceptional

13 May 2019

Verified traveler

did not like the amount of step to get to the beach

Leisure Partner

6/10

Pleasant

23 Jan 2019

Verified traveler

Overnight stay in Jandia

Having stayed at the Riu Palace Tres Islas numerous times,we thought we'd have a visit to Jandia for an overnight change. The hotel was clean,the outlook from the pool fantastic,room a bit tired,layout of the hotel initially somewhat confusing and definitely restricting to the elderly and children. Our experience at reception was less than encouraging,the gentleman was pleasant,but a few smiles might help from the other staff. Gorgeous promenade walk to charming Morro Jable front stopping for a glass to embrace a glorious sunset before a tasty fish meal at a long-standing small restaurant while watching the waves. We plan to return to Morro Jable,but not to the Riu Palace Hotel Jandia. Not a patch on the Tres Islas.

Partner

10/10

Exceptional

08 Jan 2019

Verified traveler

Beautiful setting on the beach but lots of steps up to the hotel, not suitable for those with mobility issues. The hotel staff were excellent with nothing too much trouble. Will definitely revisit

10/10

Exceptional

21 Dec 2018

Dennis

Jandía palace

Staff very friendly hotel very clean we had lateral view not that good but really enjoyed our stay would go back again

Partner

10/10

Exceptional

03 Dec 2018

M

Perfect location on the beach, wonderful friendly staff happy at their job!

6/10

Pleasant

03 Sep 2018

Chris

17 nights at Everest base camp

Strange hotel with lots of stairs, if you enter from the lower beach entrance you have to walk up stairs only to have to walk down more stairs to get to some of the rooms, one of such rooms we were staying in. We then had to climb even more stairs before we could get to an elevator to take us up to the dining room level or even higher to the reception level where when exiting the elevator there were steps down to the actual reception.
We only ate breakfast in the dining room where the food choices and staff were excellent. Although staying on an half board basis we didn’t eat an evening meal at the hotel as long trousers and a sleeved shirt were required and being the height of summer we didn’t have any such clothes so had the added expense of dining out in the evening. It really amazed us how after paying around £2500 for the hotel alone we weren’t being fed in the evenings yet the tens on manky flea ridden cats that were loitering around the lower part of the hotel were fed daily out of there very own bowls.
Our room was very spacious and had a great view of the beach, however the curtains we’re dirty, torn and were hanging unhooked in places . The bed was extremely uncomfortable and I didn’t get much sleep for the duration of our stay. The dead fly which was on the bathroom floor for four day was eventually picked up by myself and flushed down the toilet.

WONT BE STAYING AGAIN AND CERTAINLY WONT RECOMMEND IT. EXPECTED MORE FROM A RIU PALACE

10/10

Exceptional

05 Aug 2018

Luke

You wont be disappointed.

I was surprised at how friendly and welcoming the staff all were and the availability of pool sun beds and space on the beach was excellent.

The food (except the breakfast sausages) was excellent and i am a food snob.

Weve done Majorca twice, france countless times and barca and lots more and we will be goong back.

Family

10/10

Exceptional

08 Jul 2018

Verified traveler

Great location

Nice hotel , good staff , Yasmin in particular very helpful

8/10

Excellent

01 Jan 2018

Michael

Short Enjoyable Break

We stayed at this hotel for a few days between Christmas and new year it was up to the normal Rui standard large clean room lovely buffet and friendly staff. The position of the hotel is good for both beach , local shops and bars. We enjoyed our stay very much

Partner

8/10

Excellent

15 Jul 2016

Miguel

Nice hotel on the beach

Hotel excelent located on the beach, you get to the beach by an elevator! Good food. Good hotel staff. A little old, need perhaps painting.

Partner

8/10

Excellent

14 Feb 2016

Daniel

Relaxed lovely environment

Good Hotel in a great location.

Partner

10/10

Exceptional

01 Jan 2016

Verified traveler

Fantastic hotel, staff very friendly and helpful.

10/10

Exceptional

07 Dec 2015

Norma

Fabulous hotel.

Last minute short break to this hotel December 2015. Staff are fabulous, nothing too much trouble. Food excellent. Beach is near, accessible by quite a few steps.

8/10

Excellent

25 Oct 2015

becky

Great place.

Had a lovely last minute holiday stay here. I was very concerned about what hotel I picked as I am 5 months pregnant and was worried about food extra.
However the food was amazing you can't complain one bit so much to choose and they are so helpful with any issues you have.
Room are Cofy sea views and a must I think. Then only thing I would say is if you going with little children there isn't a lot for them to do. Also not it being the hotels fault but the Beach the hotel lift goes onto (which is completely stunning) but you walk about 10mins along and you find a lot of nudests.
Other then that such a lovely place. Hopefully returning.

8/10

Excellent

20 Oct 2015

Bruce

Great stay

This is a good hotel. It is a little tired but what it lacks in polish, is more than compensated by the determination of the staff to provide the most excellent service.

Many people have written about the number of steps that are encountered. There really is now way round the issue and people with mobility issues should avoid the hotel.

Partner

10/10

Exceptional

26 Aug 2015

maria

Great hotel right on the beach

This is our second time to this hotel and we can honestly say that we were not disappointed. Everything was just as amazing as it was last year. The food is to die for, so much to choose from and the quality was like nothing you can compare to. Most hotels don't offer good food and you can usually expect bland food but the riu just makes it top class. The staff are extremely helpful albeit some more than others but overall good. The rooms are spacious and cannot fault the hotel on anything. The only thing missing is some bars and restaurants near the hotel that you could go to if you wanted. It's not a lively place so you need somewhere nearby to go. Great holiday and would recommend to anyone but if you want to go out in evening, might want to look elsewhere. Finally the one thing to be aware of is the wifi is only available in the lobby but still wasn't great.

6/10

Pleasant

08 May 2014

Verified traveler

A nice hotel very clean but rather dated.

We have enjoyed staying in the R I U Jandia. We did find the hotel rather boring it was 80% full of germans who were very loud at dinner and on the beach. The food was fine but always the same. The beach was perfect when you got to it down a lot of stairs. We did not like paying 20 euros for a safe which we have always found free in other hotels and water should be free but wasn't.

Partner

6/10

Pleasant

06 Oct 2013

Megan

Nothing special

For this price you can find much better accommodation. And food is very poor like for 4* Hotel.

10/10

Exceptional

23 Jul 2013

Anna

Superb, comfortable hotel.

Lots of steps so not good for pushchairs/disabled access. Great hotel for families with older children and couples. Good location but expect to pay 100 euros for a taxi from the airport if you haven't got a transfer booked! One hour journey time, but worth it for the beautiful beach. Great food, caters for all tastes and vegetarian.

10/10

Exceptional

15 Oct 2025

Anton

Sehr kompetentes und freundliches Personal im Zimmerservice und im Hauptrestaurant
Angenehme Atmosphäre im Poolbereich
Pool gut temperiert und gross genug zum schwimmen
Ruhige Zimmer mit Meerblick
Essen in bewährter RIU-Qualität

Partner

10/10

Exceptional

06 Apr 2025

samuel

Très beau séjour ds cet hôtel de grande qualité

Leisure Partner

10/10

Exceptional

13 Jan 2025

Marco

nice hotel with many facilietes close to the beach and good quality of foods.

Leisure Self

10/10

Exceptional

26 Nov 2024

Daniel

Sehr gutes Hotel mit freundlichem Personal. Zimmer direkt mit Meersicht angenehmer als solche mit Blick auf den Pool.

Leisure Partner

6/10

Pleasant

07 Jan 2024

Verified traveler

Zimmer teilweise sehr laut - Aufpassen!

Insgesamt ein sehr schönes Hotel an einem tollen Strand in einer tollen Lage. Das Frühstück war auch sehr gut. Das Zimmer war groß und sehr schön. Der Balkon aber eher klein.
Aber sehr wichtig: Wenn Sie Pech haben, bekommen Sie ein Zimmer in Richtung des daneben liegenden Clubs und zugleich der Straße. Beides, Straße und Club (Animation und Musik), sind teilweise sehr laut und der Club (die Musik) ist bis spät am Abend auch durch die geschlossenen Schiebetüren des Balkons zu hören.
Wenn also möglich, bitten Sie unbedingt um ein Zimmer in eine andere Richtung!
Weiterer nerviger und inzwischen sehr unüblicher Punkt: Für den Safe muss man extra zahlen, immerhin (ich meine) 7 Euro pro Tag, sowas muss bei dem Gesamtpreis des Hotels wirklich nicht sein!

Partner

10/10

Exceptional

16 Aug 2023

Raphaël

.

Leisure Family

10/10

Exceptional

02 Mar 2023

MARC

Superbe hôtel et belle vue

Très bel hôtel fort bien situé au bord de l océan avec une vue paradisiaque. Buffet très bon mais aurait pu être un peu plus varié au fil de la semaine. Insonorisation des chambres pas très bonne surtout côté circulation.

Friends_and_family Family

4/10

Poor

05 Feb 2023

Sandra

Sehr enttäuschend -unfreundliches front desk

Die Location an dem großen Strand ist traumhaft und auch das Buffett fantastisch. Leider hat uns die tägliche Unfreundlichkeit und Unprofessionalität der front desk Mitarbeiter einen dunklen Schatten auf die Reise erbracht.Zusätzlich hatten wir durch schlechte Kommunikation der Mitarbeiter am Ende sehr hohe Zusatz Kosten mit denen wir nicht gerechnet haben. Für uns leider nicht weiterzuempfehlen.

Business

8/10

Excellent

23 Dec 2022

Dominique

Pas de parking !

PAS de PARKING !!!

Partner

10/10

Exceptional

04 Dec 2022

MIkael

Dejligt og roligt hotel

7 dages ferie dejligt og roligt hotel. Fin beliggenhed, tæt på strand og by. Dejligt poolområde. Fin morgenmadsbuffet.

Partner

8/10

Excellent

04 Jul 2022

Verified traveler

Najmocniejsze strony: duży pokój z wygodnym łóżkiem i częścią dzienną z sofą, spory taras, piękny widok, położenie nad sama plażą i bliskość do miasta i knajpek, niezle śniadania.
Słabe strony: czystość (pozornie czysto), brak ekspresu do kawy (dostępna tylko kawa instant uzupełniana o 3/4 saszetki co 2-3 dni, wiec zdecydowanie za rzadko, płatny sejf (22 euro / tydzień).

Business

6/10

Pleasant

13 Jun 2022

Santiagoo

\"HOTEL PARA REFORMAR URGENTE\"

La estancia fue bien relativamente, pero que duda cabe que el hotel esta viejo y necesita reformas.

Partner

8/10

Excellent

11 Apr 2022

LAURENT

La plage devant l’hôtel est tout simplement magnifique, très bon hôtel, bon confort, très grande chambre avec terrasse, le restaurant très bon, je vous le recommande

Partner

8/10

Excellent

16 Dec 2021

Helena

Trappor, trappor och åter trappor.

Många trappor, svårt att förflytta sig många meter utan att möta en trappa. Besvärliga trånga spiraltrappor gör det svårt att hålla avstånd enligt nuvarande restriktioner rel.Covid. En av två huvudhissar under reparation 10 av 14 dgr. Kvarvarande huvudhiss nyttjades 60-70% av personal.
Stort trevligt rum. Utmärkt städning, mat ua.

Partner

8/10

Excellent

07 Dec 2021

Verified traveler

Tolle Lage

Schönes grosses Zimmer, aber zu kalt und zu laute Musik am Abend. (Ohrenbetäubend)

Partner

8/10

Excellent

20 Sep 2021

Bernd

Kein 5* Hotel - aber sehr schön renoviert!

Wir verbrachten 7 Nächte in diesem Hotel. Es ist wirklich sehr ansprechend renoviert. Abgesehen vom Rezeptionsstaff, welches nicht mal fragt, ob man Hilfe bei den Koffern nach dem Einchecken braucht oder auch einmal mit Fingerschnipsen im Vorbeilaufen zum „Vortreten“ an den Tresen „bittet“, wenn man ein Anliegen hat, war es ein schöner Aufenthalt.
Das Zimmer 1308, welches wir erhielten, sollte man unbedingt vermeiden, da es direkt unterhalb einer Lüftungsanlage liegt. Diese läuft von morgens um 06:00 Uhr bis spät abends. Wenn man bei offenen Fenster schläft, hört man ganz sicher kein Meeresrauschen sondern recht deutlich die Lüftung - für den gleichen Preis wie die anderen Zimmer mit Ruhe (nach dem abendlichen Unterhaltungsprogramm) UND Meeresrauschen - klingt kitschig, aber die Lüftung raubt einem ab 06:00 Uhr definitiv den Nerv.
Ein 5*- Hotel ist anders - aber für einen Urlaub in Morro Jable mit etwas Toleranz zu empfehlen.

Friends_and_family Friends

10/10

Exceptional

25 Aug 2021

Federico Guillermo

Ha sido muy buena la estancia. La comida es excelente, por la noche la música es en vivo muy entretenida y da gusto tomarte unas cosillas. Lo que si me ha extrañado es la vestimenta para la cena, deberían ser cuidadosos no deberían entrar con pantalones cortos y cholas, en un hotel de cinco estrellas es para vigilar la entrada al comedor. Se lo deberían de mirar.

Friends_and_family Family

6/10

Pleasant

07 Jul 2021

Verified traveler

Jest OK

Główne atuty tego hotelu to położenie oraz to, ze jest świeżo po remoncie. Junior suity przestronne i z ładnym widokiem bezpośrednio na plaże i morze. Śniadania przyzwoite.

8/10

Excellent

05 May 2021

Verified traveler

Sehr schöne Zimmer - im Dez 20 frisch renoviert. Toller Blick vom Balkon sowie vom Poolbereich auf den Strand und das Meer.
Personal meist sehr nett und zuvorkommend (hängt von den Personen ab). Frühstücksbüffet reichhaltig und lecker. Definitiv zu empfehlen.

Leisure Self

10/10

Exceptional

13 Apr 2021

Matteo

Espectacular

Positivo, personalmente un hotel incomparable.
Vistas espectaculares, servicio excelente y comodidad de las habitaciones.

Business