Name: Fuerteventura Princess
Address: Calle Gran Canaria ( Urb. Butihondo ), 13, Pajara Fuerteventura, 35625, ES

Fuerteventura Princess

Fuerteventura · Spain

Calle Gran Canaria ( Urb. Butihondo ), 13View location

100 reviews shown

8/10

Excellent

31 May 2026

Muhammad

Great hotel with direct access to the beach. Excellent for small kids and a great entertainment team onsite.

Family_with_children

10/10

Exceptional

31 May 2026

Iain

Nice rooms. Friendly staff. Some areas could do with updating/repairing. Lack of a late checkout or anywhere to shower was a shame.

Family_with_children

10/10

Exceptional

18 Apr 2026

Katherine

We had a lovely holiday here. The hotel is spotlessly clean, food was excellent and loads to choose from with nice ambience and decor in the restaurants and throughout the whole hotel. Lobby is very impressive and airy but lots of wooden structures - not plasticky at all. Entertainment was of a high standard and the Staff all really friendly. Rooms made up to a high standard every day. Grounds very well maintained. A great value for money holiday and cannot fault this hotel and would definitely return.

Family

10/10

Exceptional

08 Apr 2026

Laura

Had a good week here, would return

Family_with_children

8/10

Excellent

18 Mar 2026

Sharon

This hotel is spread out over a hillside. It has many chill out areas - both sitting and lounging (indoor and outdoor). There are a variety of shops onsite and a supermarket up the road. There is a spa and activities programme but I didn't use either.
The rooms are spacious with plenty of storage. The rooms are downhill from the main building. It is a steep hill to get from the rooms to the main building / restaurant. Returning to my room in the evening as a lone female, I didn't feel safe because of the low lighting along the pathway.
There is gated access to the beach from the hotel. There is steep gravel hill to get to and from the beautiful beach.

Self

10/10

Exceptional

25 Feb 2026

Debra Adele

This place was perfect for our large family trip! A week in February half term. Something for everyone! Everything sparkling clean, lots of activities throughout the day. The food was amazing, and they catered really well for our son who is Gluten Free.
The only slight down side, which did not affect our party, was it's all built on a slight incline, so we might have had problems if one of us was very unstable on our feet, especially going down to the beach, however, there is a lift in the main building and ramps throughout the resort for wheelchairs. But for most, the incline makes for stunning views and an interesting/beautiful resort!!

Family_with_children

10/10

Exceptional

24 Feb 2026

Mr Simon

Fantastic food, swimming pools, rooms...

Friends_and_family Family

2/10

Poor

05 Feb 2026

Margarita

The room was ok,but the restaurant the need to work on the cleanest.They couldn't set set up clean tables for next clients, need to clean before better the cutlery.The sits were very dirty.

10/10

Exceptional

30 Jan 2026

Joanne

So clean. Food great.

Leisure Family

10/10

Exceptional

25 Jan 2026

Katy

Fabulous stay! The resort is stunning, both the indoor and outdoor areas are very impressive. The sabana bar area was perfect as the start of the trip was hampered with poor weather. The food choices were really varied and there were plenty of choices. Our room was large and very clean, the staff at the resort were fabulous, and very friendly. I cant recommend enough!

Leisure Partner

10/10

Exceptional

17 Jan 2026

Laura Jayne

Lovely hotel

Leisure Partner

8/10

Excellent

12 Jan 2026

Hazel

Rooms basic even in the esencia side - wasn’t explained there was a pool and restaurant in this side so we didn’t realise until the last day.
Food you can’t fault, fresh meats, fish daily, salad etc something for everyone.never go hungry with the restaurant over looking the beach serving from 11:30 all day burgers, chips pizza etc
We was lucky enough to have some lovely weather
Views are beautiful
Got a fantastic deal on Expedia all inclusive which was perfect.
I would return just a bit far out from anything but if you want a peaceful break this is your holiday.

Leisure Partner

4/10

Poor

08 Jan 2026

David

Hotel and facilities are excellent and a lovely location, the main let down was food hygiene.
Witnessed a lot of children coughing and sneezing on food etc.
Several meals were dangerously cold and one of our group fell ill after eating and caused a huge amount of stress as was leaving day. Hotel staff hit and miss some friendly and helpful others just rude and miserable who clearly didn’t want to engage. Won’t be coming back

Leisure Family

6/10

Pleasant

01 Jan 2026

Thi-yen Aurelie

Spacious hotel, nice landscape and pool options. Kids club seemed ok.
Customer service really needs to be improved.
Never could find a clean table to eat at the main restaurant. Lack of activities
Taxi tank close by along with a supermarket.
Overall good value

Leisure Family_with_children

6/10

Pleasant

28 Dec 2025

Thi hang

The hotel looks really nice and well decorated and maintained, rooms are spacious, the beach accessible from the hotel is really nice and clean as well.
The location is good, there's a taxi rank nearby and a mercadona up the road which is very convenient.
Now a few areas might need improvement considering this is rated as a 4 star hotel.
The snack bar opening times given were different depending who you asked to.
The location given was also wrong and the hotel program displayed wasn't updated. When asking where an activity listed takes place, the reception stated they did not know.
The housekeeping on other hand was fabulous, hard working and amazingly nice considering most rooms have not got a \"do not disturb\" sign which bound them to clean all the rooms everyday if we were not able to catch them to notify them prior.
The restaurant offered a good range of food, varied and changed from day to day.
However, finding a place to sit was a real pain.
Roaming around for over 15min for each meal to find a empty table was real difficult let alone finding a CLEAN table. Can't blame the staff as they were understaffed but having to sit on dirty tables and wait wasn't pleasant either.
The kids and family pools were great, plenty of sunbeds and no need to fight for one but it wasn't summer.
There was a kids club as well wich was a nice option altough not used, but the kids appeared to have fun.
Minus 1 for the gym access only for the premium customers...
Nightly 45min mini Disco for

4/10

Poor

22 Dec 2025

Adrian Joseph

First: I enjoyed my holiday as I had v narrow and independent expectations, but the place is falling apart and the staff I dealt with (reception) were rude and not at all helpful

10/10

Exceptional

21 Dec 2025

Michelle

Love it here, been 3 times now and will defo be back again!

Leisure Family_with_children

10/10

Exceptional

20 Dec 2025

Robert

Great hotel very quiet around the hitel no restaurants etc to walk to

Leisure Partner

10/10

Exceptional

16 Dec 2025

Odell

The stay was wonderful. Very clean and safe. The view was beautiful. It was a peaceful stay and many things are accessible within a 5-10min drive. The resort is directly on the beach.

Leisure Partner

8/10

Excellent

03 Dec 2025

Piyali

Ambience, pools, food variety and choices

Family_with_children

4/10

Poor

25 Nov 2025

Miray

unfriendly and not helpfull staff , food wasn't good either , no recomemded at all

2/10

Poor

27 Oct 2025

Patra

3* at best!!! Arrived to find allocated a room with a high concrete balcony which made the room feel like a prison cell also found cockroaches in room and AC was very noisy. Moved rooms to one with proper balcony and cockroaches in this room also. Food was ok but the same thing every day! Staff were rude except for the main reception bar area. All inc wine was undrinkable and I now get home to discover they have charged me £87 that I have no clue what for! There is no restaurants or anything to do around the hotel. There’s no facilities on the beach. All the toilets smelt of urine. Plus side… large rooms and nice gardens! Don’t waste your money here!

Leisure Friends

6/10

Pleasant

22 Oct 2025

Lori

The hotel had some nice pools although only the children’s pool and the pool beside it were heated. Would be good if tea and coffee were available in the buffet at all meal times. Buffet was inconsistent

10/10

Exceptional

23 Sep 2025

Horacio

The hotel was pretty and clean, and the staff were super friendly. The pools and beach were excellent, as was the food. The only area that could be improved compared to other hotels we’ve stayed at is the animation activities.

Leisure Family

10/10

Exceptional

20 Sep 2025

Rafael Augusto Villamediana

The staff throughout the hotel were very friendly and courteous, eager to make our stay enjoyable. The food was excellent; varied, plentiful, tasty, and well presented and served. Where they fail is in the state of the facilities, a lack of maintenance, and neglect in the state of the walls, woodwork, and pool walls. They should take note and improve on this issue.

Leisure Family_with_children

8/10

Excellent

08 Aug 2025

Begona Godoy

The entrainment in the evenings on the outside area was very poor. We stayed for 2 weeks (end of July and beginning of August 2025) and there were only live performances and music 4 or 5 nights.
The toilets near the pool need to be cleaned more often during the day.
The queues at the bar in the evening for the all inclusive drinks were too long.
The reception staff very friendly and helpful.

Leisure Family

8/10

Excellent

23 Jul 2025

Sharon

Staff not the friendliest but wasn’t there to make friends. Foods limited which lacks variety. Premium drinks not included in all inclusive. Adult pool area lovely but needs a maintenance.

Leisure Friends

10/10

Exceptional

18 Jul 2025

Rachel

We had a lovely time, beautiful place. X

Leisure Friends

10/10

Exceptional

03 Jul 2025

MONIKA

Staff nice and friendly
Good quality alkohol
Delicious foot and snack
Nice vue from room
All good

Leisure Partner

6/10

Pleasant

13 Jun 2025

Ruby

We really enjoyed our stay and the facilities. However, our room was swarmed with ants, the room was also extremely dirty. The power went out more than once on the same day and it took several hours to be fixed. The food selection was decent, unless you don’t like fish.
Overall, our stay was good due to the number of pools but we wouldn’t stay here again.

Leisure Partner

10/10

Exceptional

10 Jun 2025

charlene louisa

The hotel was lovely, the room spacious and clean, lots of dinner options, beautiful area, and on the beach, will definitely go back.

10/10

Exceptional

24 May 2025

Helen

Leisure

10/10

Exceptional

20 May 2025

Corinne

Exactly what I was looking for included in one property.

Leisure Self

8/10

Excellent

10 May 2025

Tyrel

Hotel was generally modern and clean. The separate apartment blocks made the resort feel like a small town. The self service drinks stations were a very good idea and we had no issue with waiting in a queue. There was okay entertainment every night. Smaller restaurant near the beach for lunch and snacks, feels outdated and unhygienic the larger food market is generally nice and has a good selection.

Leisure Friends

10/10

Exceptional

28 Apr 2025

Chloe

Very comfortable stay. Staff were friendly and attentive. Room was spacious and clean - amazing ocean view. Great range of delicious food at the buffet. We’ll definitely be returning!

Leisure Partner

10/10

Exceptional

24 Apr 2025

Daniel

Decent 4* Hotel

Self

10/10

Exceptional

12 Apr 2025

Vinesh Premji

Great location

Family

2/10

Poor

20 Mar 2025

Adam

The room was dirty and on our second day we had food poisoning from the restaurant there. We heard others nearby us being ill all night too.

The good thing was the team at Expedia went way above and beyond to help us, even in the middle of the night. Thank you Expedia for a great team. A week on we’ve finally started to feel better.

Leisure Partner

10/10

Exceptional

18 Mar 2025

Craig Michael

Fantastic hotel with easy access to a beautiful beach that goes on for miles either direction.

Leisure Self

8/10

Excellent

17 Mar 2025

Maxine

Overall property offered good value for money, good room size and very clean. You have to request an accessibility room as these are not advertised but benefit from walk in shower. Meal times could be hectic and would benefit from opening up more sections to make it easier to find tables at peak time. The property is quite remote and you need to either get buses, taxis or be prepared for an hour or more walk to get into an area with a few shops, bars and restaurants. Therefore evening entertainment is really important and this was most disappointing, started at 2130 and finished by 2230 and very average. If you want a get away from it all, sunshine break (and are happy to pay extra for sunbeds on beach) with an early night this is for you. If you prefer a more lively evening scene then probably not.

Leisure Family

6/10

Pleasant

14 Mar 2025

Simon

It’s alright but poor customer service and very overcrowded

Leisure Self

10/10

Exceptional

02 Mar 2025

Timothy

Excellent hotel on a beautiful beach. Rooms have been revamped tastefully. Bathrooms are slightly dated but great water pressure. Very high sink. Cleaned well. Love the full size mosquito net on the door - sleep with door open all night. Front reception (not sure who the lady with lovely grey hair & glasses was - but she was amazing!) very friendly as were pool & animation team.
Food is very good & atmosphere tasteful. However, staff in the restaurant seem very unhappy - even when spoken to they hardly respond. I always try to be polite & say thank you but they were unusually dismissive. I wonder is it because we as customers are not nice to them generally? Certainly I was nearly knocked over on several occasions by fellow tourists!! Ecwoukd recommend this hotel for a holiday. Great value for everything on offer.

Partner

10/10

Exceptional

17 Feb 2025

maria

great holiday

nice staff. clean rooms. good variety of food. cocktails pre mixed which is very disappointing. easy access to very good beach. grounds are kept lovely. entertainment just ok

Partner

6/10

Pleasant

24 Dec 2024

Elyse

Nice hotel. Some positives:
Food variety, excellent
Cleanliness, excellent
Location, beautiful
Negatives:
Room very noisy and not sound proofed which made sleeping difficult
Bar staff very unfriendly
Food not always warm enough
Entertainment severely lacking.

Friends_and_family Friends

8/10

Excellent

24 Oct 2024

Sanjay

Property is good for a budget trip and price point makes it attractive. Main lobby is stunning. Staff are very helpful when needed. Food market can be very busy at peak times. Rooms were good and cleaned regularly. good holiday desitination but quieter part of the island.

Leisure Family_with_children

6/10

Pleasant

09 Apr 2024

urbain

het is een heel mooie omgeving,meeste van het personeel spreekt niet, er is een groot onderscheid tussen de groene en de zwarte bandjes die je draagt , ook in de accommodatie, de zwarte zijn ultra all in en worden goed bediend, de groene all in en mogen alles zelf halen en in vele mooie plaatsen niet binnen.de netjeid laat ook te wensen over , je moet thuis inchecken krijgt dan een qr code maar daar wordt niet naar gekeken, we moesten heel lang wachten voor de check in, zo n mooi hotel zou 5 sterren lunnen hebben moesten ze er hun voor inzetten, we hadden daarentegen wel een heel leuke vakantie, veel succes gewenst in de toekomst !

Leisure Family

6/10

Pleasant

03 Apr 2024

Nitin

A great location and actual property but very poorly managed...

There is not much maintenance or upkeep...
So much potential but not wisely utilised...

Animation non existent.. .

Pools are good...

Food options were extremely limited...

Leisure Family

4/10

Poor

19 Mar 2024

James

The room was nice, and pool areas and bars were fine, but the food was awful. Nothing had any form of seasoning or flavour, and everything was either overcooked or borderline undercooked. Despite advertising multiple restaurants they all serve the same food, everything processed and some form of charred meat (not always sure what kind).
Entertainment was also underwhelming. The nightclub was actually a children’s party. The beach bars and restaurants lacked atmosphere and music, felt like we were eating in a school canteen

Leisure Partner

10/10

Exceptional

18 Mar 2024

Atul

Lots of pools, nice bars. Needed to be more evening entertainment - was only on a few days.
Need more English channels especially a news channel, maybe some of Smart TV

Leisure Partner

10/10

Exceptional

17 Mar 2024

Joy

Relaxing stay

Leisure

10/10

Exceptional

09 Mar 2024

Susan

Excellent hotel. Facilities offered Wellness center, adult only areas, disco, sports bar, different evening entertainment depending on what you want - couldn't ask for more. Food was fabulous in both the restaurant and snack bar and plenty of choices of bars to drink - yes it is local alcohol and can strip tarmac off a road but it is plentiful and served with a smile. If you want named brands it is easy to upgrade. Will definitely come back to this great hotel.

Leisure Self

8/10

Excellent

02 Mar 2024

Nelson

Beautiful but basic 4 star. Great price!!

Beautiful resort and the recent renovation has made the lobby area lovely to sit and lounge in. The rooms are lovely and we had a pool/ ocean view which felt truly special.
The staff that were there were lovely, however sometimes they felt under staffed. Queues for the bar area were longer than they should be.

Also although it is all inclusive, the drinks are limited.
We upgraded for our last day to take advantage of Ecenzia benefits and lucked out as that night they were cooking steaks on the outside BBQ. Otherwise, I’m not sure it is worth it. You only get a few extra drinks (whisky and nicer rum), but no extra cocktails other than a mojito. The buffet was also very similar to the main one (and we often saw people with black bands in the main buffet instead), with the difference being they were able to enjoy a bottle of wine rather than the wine from a tap (both were drinkable).

All the pools (including the ones that were supposedly heated) were quite cold, putting most people off from going in. This was also true of the other hotel we stayed at so perhaps a Spanish thing?

Having said that, the pool areas are beautiful and there were so many deck chairs that you could rock up any time of the day and find a good seat.

We spent most of the time in the adults only area, which was tranquil, with views and the sounds of the sea.

The gym has one of everything but quite basic equipment (in both the main gym and the escenia one).

Gorgeous beach which is just 5 min

Partner

10/10

Exceptional

29 Feb 2024

Luke

Really lovely stay, with the hotel right on the beach it’s the perfect spot

Leisure Partner

10/10

Exceptional

24 Feb 2024

Suddhajit

Very well maintained resort sprawling over a large cliff side. It has access to one of the best beaches on this island. Friendly staff and good food

Leisure Family_with_children

8/10

Excellent

13 Feb 2024

richard

Nice and close to beach, pool areas great

Leisure Family

6/10

Pleasant

11 Feb 2024

Jyoti

We really enjoyed our stay. This resort has everything you need. My bed was a bit too hard and some repetitive / stale food options at times but this really wasn’t too much of a problem. Loads of places to sit and chill by the pool. Great access to the Beach too.

Leisure Partner

8/10

Excellent

09 Feb 2024

Kestutis

Read all details to avoid frustration

Check in starts at 15:00 hours, but hotels app states from 14:00
Check out until 11:00, even hotels app statas until 12:00.
My room card was disabled right after 10:00 - I had to go to reception to ask to activate it. And it was jot my fault - my both cards were disabled at the same time, even reception blamed me. Furthermore - It was 10:45 but reception didn't expressed any apologies and rudely reminded me to leave the room in 15 minutes.
Wifi was disabled right after 11:00 with no excuse, kinda forcing us to get out asap.
Que to check in sometimes was going long way even going outside. And yes, reception is working slow and evidently - too little check in desks for such big hotel.
Keep in mind - hotel is away from towns and there is no decent pathway to nearest town of Moro Jable, which is 1 hour of intense hiking.
..but if your intentions are only within the hotel teritory and the beach - this does not apply, however - hotel layout is on slope - anywhere you go you end up at pretty steep slope and stairs

Partner

10/10

Exceptional

04 Feb 2024

Kestutis

Overall it is ok place to stay, with nice pools and sandy beach, good variety of meals to choose from, only you have to consider that the hotel is on the slope, meaning all the time you have to walk up and down the hill.

Partner

10/10

Exceptional

06 Oct 2023

Cezar

Great resort, friendly staff, easy to access, delicious food.

Leisure Partner

6/10

Pleasant

04 Sep 2023

Albert Edward Demitry

Apart from reception, no staff can speak English which was really frustrating sometimes.
Old and run down furniture in the room including the bathroom.
Very noisy Air condition which made sleeping very difficult for me and my wife

Leisure Family

10/10

Exceptional

03 May 2023

Hannah

Will definitely be back, hidden gem

Superb facilities, friendly staff, plenty going on, lovely room and always something different on the menu

Partner

10/10

Exceptional

01 May 2023

illa

Perfect for family

Leisure Family_with_children

10/10

Exceptional

20 Mar 2023

Robert

Good value for money. Nice modern fully refurbished rooms, spotless clean, good food for all meals. 3 swimming pools 2 jacuzzi and Sauna. 1 pool are heated.

Leisure

8/10

Excellent

11 Mar 2023

Verified traveler

Beautiful resort with nearly everything You need for relaxing holiday, good food,gym,jacuzzis,pools,bit far away from airport and sometimes too many screaming kids, but overall pleasant stay.

Self

4/10

Poor

25 Feb 2023

Andree

Reception staff rude, got locked out of our room 8 times during our stay as card wouldn’t work! Lack of activities available even though they are advertised. I wouldn’t recommend this hotel

Leisure Family_with_children

8/10

Excellent

20 Feb 2023

MARK

Didn't like ... some staff needed to smile and realise that they are working with the general public. Check in took nearly an hour and there was one couple ahead of us. Two staff members behind the counter left one lady to serve. Sports bar does not open until around 5pm on a Saturday afternoon when all the football is on. Worse of all, the entertainment is very poor and I meant very poor. However, they are the negative points and there are many positives. Grounds and complex is beautiful. Several large pools and grounds maintained to a very high standard. Food very good although queing is not great at times ( expected ). Rooms spacious and clean. Very large beds and lovely shower. Beach reached through gates at the end of the hotel, leads onto the beach. I would rate the hotel as a four and a half star and a shame the itmes listed above probably stops it being a 5 star.

Leisure Friends

8/10

Excellent

19 Feb 2023

Szymon

Leisure Family_with_children

8/10

Excellent

07 Feb 2023

Robert

Hotel is great location, well designed room are specious also modern and refurbisht. Planty choice of food. On plus is one sweeming pool are heated,Spa jacuzzi and sauna are for free for guest. Staff not speaking well in English and some perason are not nice for guest. Big minuses are chcekout is at 11am late chcekout up to 2pm cost is 45€ ( insane ) also hotel don't ofer shower room for gest whou have late afternoon flight.

Leisure Friends

8/10

Excellent

30 Jan 2023

Mark

More staff needed at bars and restaurant. Great value for money though (probably because more staff needed at bars and restaurant). Very clean everywhere and food of good standard

Leisure Family

8/10

Excellent

03 Jan 2023

Roland

Leisure Friends

10/10

Exceptional

14 Nov 2022

Philip

The resort is so well maintained, it’s immaculate. The grounds and swimming pools are stunning.

Leisure Self

10/10

Exceptional

08 Sep 2022

Malcolm

Fantastic beach. Huge hotel. Nice pools. Staff grumpy. Nice rlarge rooms.

Leisure Family

10/10

Exceptional

23 Jun 2022

Burcu

Only evening program would be better especially more live music etc. Few nights there was almost no music or entertainment around.

Leisure Family

6/10

Pleasant

16 Mar 2022

Ami

Nice resort but

Booked a sea view room but they allocated a side sea view room for us. Complaining at the reception multiple times didn’t help.
Resort is good otherwise, rooms were clean, pools were in good condition and location is good. Plenty of options for food and drink. Decoration and other amenities were good.

Partner

8/10

Excellent

05 Mar 2022

Graham

Resort right next to the beach, which is what i was mainly there for. Not the biggest beach, but it done for my simple needs.
Probably because i was there out of season, but the evening entertainment had a lot to be desired, sadly i would have to give that only a 5/10
As for the hotel resort i give that 9/10

Leisure Self

10/10

Exceptional

21 Oct 2019

Garnet

Well laid out with great views, a great food selection with quality.

Leisure Family

10/10

Exceptional

03 Apr 2011

Sheila

Brilliant hotel

Really enjoyed our stay at the Fuerteventura Princess. The rooms were lovely and spacious. The grounds are beautiful and well kept. All the staff were friendly and helpful.

Partner

10/10

Exceptional

07 Jul 2026

Fabien

Hôtel magnifique ! Les logements, les piscines et les buffets sont de très bonne qualité pour adultes et enfants.

Le seul point négatif concerne les transats autour des piscines, qui sont réservés très tôt le matin.

Une règle devrait être mise en place et appliquée afin d'éviter que des transats restent inoccupés du matin au soir, simplement parce qu'une serviette y a été déposée pour les réserver.

Family_with_children

8/10

Excellent

03 Jul 2026

grazia

Molto piacevole il soggiorno ,la struttura anche se datata risulta molto curata, l’unica nota negativa sul bagno in camera ,non avendo alcun tipo di ventilazione gli scarichi emanano odore. Per quanto riguarda la cucina molto varia e gradevole.

Friends

8/10

Excellent

21 Jun 2026

Martine

Chambre propre

Partner

8/10

Excellent

22 Apr 2026

Jenny

Le restaurant Siroco proposé pour le déjeuner à partir du 16 avril était mal climatisé, bruyant et les choix de nourriture réduits par rapport aux jours précédent dans le restaurant habituel.
Le vrai plus de l'hôtel est son accès direct à la plage, les piscines familiales & pour enfants, les chambres sont correctes (la vue mer fait une vraie différence).
Il serait bien de dispatcher les clients dans les blocs de logement en fonction de leur profil afin de plutôt regrouper familles d'un côté & fêtards de l'autre afin de garantir la tranquillité à tous.

Family_with_children

10/10

Exceptional

10 Apr 2026

Cedric Hervaud

struttura un pò datata, comunque pulita e corretta

Family

10/10

Exceptional

22 Mar 2026

stefano

Tutto veramente eccezionale, ci siamo trovati benissimo staff gentile e super disponibile, cibo fantastico e animazione molto divertente! Complimenti continuate cosi!!!

Family_with_children

8/10

Excellent

09 Mar 2026

Anne-Marie

Chambre propre, hôtel très agréable, spacieux et très joli. On ne se sent pas les uns sur les autres (hors saison), nourriture variée et de qualité.
Animation top (ÔClub et Bravo), nous avons particulièrement apprécié l'Aquagym et l'apéro club.
Piscines agréables mais qui mériteraient d'être chauffées à nouveau après un épisode de vent/pluie.

Family_with_children

2/10

Poor

04 Dec 2025

Hanna

Would never recommend; unfriendly staff and too loud restaurant as they closed all other restaurants and refused to let people sit outside. Terrible place

Leisure Family

10/10

Exceptional

30 Nov 2025

Yannick

Hôtel très beau et propre
Accès direct à la plage
Buffet très bien
Chambre décorée avec goût
Peu d'animations autour pas de commerces

Leisure Partner

8/10

Excellent

22 Nov 2025

Amadeo Rodriguez

La chambre elle été spacieuse et propre
Le personnel est agréable
Équipements bien
La bouffe abondante et bien
L’endroit est calme
Je retournerai

6/10

Pleasant

10 Nov 2025

Dennis

Positiv:

- Grundsätzlich schöne Hotelanlage, stimmig in die Landschaft eingefügt.

-Gepflegte Gartenanlage mit tollen exotischen Pflanzen.

- Gute Abendunterhaltung, für alle was dabei. Sehenswerte Künstler.

- Sauberkeit der Zimmer in Ordnung.

- Wirklich schöner Strand, mit herrlich einladendem Meer.

Negativ:

- Restaurant völlig fehlkonzipiert (ein einziges Restaurant für die gesamte Anlage, was in ein fürchterliches Getrampel und Gedrängel am Buffet ausartet. Essen gehen war daher kein Genuss, sondern eher ein Spiessroutenlauf vor dem einem jedes Mal graute).

- Qualität des Essens (insbesondere Hauptspeisen) sowohl qualitativ wie auch geschmacklich nicht über jeden Zweifel erhaben (Beispiel: Rührei ist kein echtes Ei, sondern irgendein angerührtes Fertigpulver).

- Allgemein lässt die Sauberkeit in den öffentlichen Bereichen oft zu wünschen übrig (Beispiele: die Toiletten in den öffentlichen Bereichen sehen konstant so verdreckt aus, wie in Kalkutta-Hauptbahnhof. Seife und WC-Papier fehlt standardmässig. An den Pools hat konstant keine einzige Dusche funktioniert -entsprechend die Wasserqualität des Pools - eines Hotels dieser Kategorie schlicht unwürdig).

- Kinderclub existiert nur auf dem Papier und besteht aus einer einzigen \"Aufpasserin\" die nur konstant ins Handy starrt. Folglich nie ein Kind drin gesehen.

Fazit: Wir haben trotz gravierender Mängel einen schönen Urlaub verbracht, würden das Hotel aber definitiv nicht mehr buchen.

Leisure Family_with_children

10/10

Exceptional

01 Nov 2025

Cyrille Jean

La habitación estaba muy bien y el desayuno muy bueno. Creo que es la primera vez que desayuno con tanta tranquilidad, me ha encantado.

Leisure Partner

8/10

Excellent

01 Nov 2025

Geert

Faciliteiten waren in orde. Barpersoneel mocht vriendelijker.

Leisure Family

8/10

Excellent

26 Oct 2025

Arbenit

Leisure Family_with_children

10/10

Exceptional

14 Oct 2025

Philippe

El restaurante debería tener aire acondicionado, y qué lástima que ya no haya el \"blind test.\" Por lo demás, no hay nada de qué quejarse. La zona libre de niños es excelente idea

Leisure Family

4/10

Poor

11 Oct 2025

Cathrine Larsen

Disappointed – Poor Infection Control and Lack of Maintenance

We were excited about our stay, and the first day was lovely. The location is amazing, right by the beach, and the buffet dinner was very good.

Unfortunately, things changed quickly. On the second night, our youngest child became very ill. I went to the reception and mentioned I suspected food poisoning, but was told there was a norovirus outbreak at the hotel. Several guests had already reported symptoms. We were simply advised to wash our hands more often.

I asked what measures the hotel was taking, and they said hand sanitizer was available in the restaurants. However, later that day at the snack bar, there was no soap or sanitizer anywhere, and no signage or warnings about the virus were visible around the hotel.

That evening, my husband also got sick. The next day, I spoke with reception again and was told the outbreak had started two days before we checked in. Why were we not informed at check-in?

Most of our holiday ended up being spent in the room, with half our group sick, and the rest of us trying to manage. Going to the buffet, knowing about the risk of infection, was uncomfortable. We skipped our final dinner at the hotel and bought food from Mercadona instead.

In terms of cleanliness and maintenance, the hotel also has room for improvement. It’s a beautiful resort overall, but it feels worn and in need of some care. Our room had a lingering smell of old urin ocasionaly. Do they clean thoroughly?

Friends_and_family Family

6/10

Pleasant

18 Aug 2025

Leonardo Terry

This would have been a 5 star experience and rating if it wasn't for the property cheaping out on the airconditioning in the rooms. Regardless of complaining to the front desk several times, even with the A/C on 10 degrees C, the room does did not cool down more than 2 degrees compared to the outside temperature. In fact outside temperatures in the early morning would be more comfortable than in the room. A week long of uncomfortable nights for a family of 4 and a reason for us not to consider this property in the future.

Leisure Family

10/10

Exceptional

16 Aug 2025

Manuela

Die Anlage ist wundervoll, aber schon etwas in die Jahre gekommen. Ich würde dennoch jederzeit wiederkommen.

Leisure Family

8/10

Excellent

11 Aug 2025

Dshamila

Grundsätzlich war alles super, Personal und Service toll und sehr viel Auswahl an Essen, einige verschiedene Pools usw
Das einzige was man bemängeln könnte wäre, dass das Hotel bzw die Zimmer schon sehr in die Jahre gekommen sind und Bad/Wc ziemlich alt und unpraktisch waren

Leisure Partner

10/10

Exceptional

03 May 2025

Patrick

Soweit war ich sehr Zufrieden, Nur beim essen war ein grosses Gedränge.Aber wer kein Problem damit hat, sollte unbedingt schon wegen der Lage dorthin😁Anlage ist sehr gepflegt und der Esencia Bereich top.

Leisure Self

6/10

Pleasant

11 Apr 2025

Elvira

Unterkunft, aussicht, Meer sehr schön. Essen mangelhaft. Service und Personal unfreundlich

Leisure Family_with_children

8/10

Excellent

19 Feb 2025

Niklas

Super great beach just outside the hotel!

6/10

Pleasant

06 Feb 2025

Elisabeth

Das Personal beim Restaurant war Großteil sehr grimmig. Selten eine Begrüßung oder ein lächeln. Fand ich schade.
Zimmer Putzfrau war sehr lieb und freundlich.
Die Anlage sehr gepflegt.
Aufenthalt 4 nächte, leider sind unsere Jacken im Hotel verloren gegangen. hatten beim einchecken die jacken über die Koffer gelegt, wurde nur die Koffer ins Zimmer gebracht.
Die Jacken sind verschwunden.

Leisure