Name: H10 Playa Esmeralda - Adults Only
Address: Calle Punta Del Roquito, 2, Costa Calma, 35627, ES

8/10

Excellent

29 Jul 2026

Hannah

Very good. Much nicer rooms than expected. Felt like on check in we weren’t told some information like restaurant closing days and pool towels but generally very good

10/10

Exceptional

25 Jul 2026

NATASHA

All staff very polite and welcoming. Lovely hotel, built into side of a hill so a lot of steps. Not massive of lifts so not great if you can’t do steps but otherwise it works so well as everything so spaced out so nothing crowded. Sun beds available all day, no getting up at early dawn! Buffet not crowded, good variety. Nothing really around except for the beach so stay in hotel - Lovely views and lots of seating to sit and chill

6/10

Pleasant

17 Jun 2026

Guillermo

The Junior Suite and balcony were very spacious and comfortable. However, the breakfast selection was exactly the same every day, and the cocktail offerings were limited and often seemed watered down.

The Privilege check-in experience was disappointing, as it consisted of only a small desk located next to the main reception rather than a dedicated area.

There was also no exclusive pool area for Privilege guests, with only one dedicated restaurant available.

Additionally, we were never informed—and there was no visible signage—that beach chairs cost an extra €10 per day.

Overall, while the accommodations were good, the amenities and service did not meet the standards I would expect from a 4-star hotel. In my opinion, this property is more comparable to a 3-star hotel.

Partner

10/10

Exceptional

08 Apr 2026

Alessandro

Clean room, top staff.

Partner

6/10

Pleasant

31 Dec 2025

Craig

I stayed in a newly renovated Privilege Room, which had access to a private lounge and restaurant offering à la carte menus and breakfast options each day. This add-on was a nice touch and provided a quiet place to enjoy meals away from the busy buffet restaurant. I also liked the spa and the range of treatments. However, all the beaches surrounding the hotel (including the hotel beach at Playa Esmeralda) attract nudists. I found this to be very unpleasant.

Leisure

8/10

Excellent

14 Sep 2025

Robin

The entertainment was excellent especially Wajde in the animation team.
The neds and pillows were really comfortable, but the shower was lacking power.
Food choice was limited as was the drinks at lunch and dinner, the waiters were polite and friendly unless you asked for a second drink, you couldn't self serve which was an inconvenience

Leisure Family

8/10

Excellent

08 Jul 2025

Silviu

Lovely food, quite beautiful hotel, staff more than okay. We had all inclusive for a week and i genuinely recommend this to anyone. Not much to do around it apart from going to beaches, but such is the landscape of the island. For relaxing, soaking in the sun it's more than perfect.

Leisure Partner

8/10

Excellent

19 Jan 2025

Craig

Convenient location, offers typical larger all inclusive experience.

Leisure Partner

10/10

Exceptional

14 Jan 2025

Rachel

Always a excellent stay at this property

Leisure

10/10

Exceptional

27 Dec 2024

Antonio

Wonderful island.

Leisure Partner

10/10

Exceptional

15 Dec 2024

William

Here for a one week break and deliberately chose it for reasonable access to Cofete and the beaches around Esmeralda. The drive down from the airport was very easy and finding the hotel was a dawdle too. Food was good and varied, as was the drink. I did feel they were slightly understaffed at times particularly at peak meal times.
I would however return, and recommend it to others.

Leisure Partner

6/10

Pleasant

12 Nov 2024

Jill

Disappointed

The food was excellent. The pool and pool bar was excellent. The room was comfortable though faces the carpark and had a blocked toilet for 2 days. Checking in and the reception staff were very inadequate. They kept us waiting for an hour to get our room. Wanted loads of pointless information off us when they already had our booking reference and passports we then had to wait another 30 mins for someone to show us the room we could of easily found ourself and then he hung around obviously waiting for a tip????
Two days into our stay after revcirving full payment off us they asked us to reception again to go through all the tedious checking in again because they missed something. I had to tell the confussed girl to do it herslf as i was having breakfast and want nothing more to do with them. After that it was meraculasly all forgotten . I think they need some training put in place as i heard from other people having the same problem with them. I have been to many hotels and never spent more then 15 mins at reception checkong in.

Partner

8/10

Excellent

28 Sep 2024

Verified traveler

The hotel was very nice. Staff was over worked. Entertainment was awful

Self

8/10

Excellent

04 Sep 2024

Luca

Abbiamo soggiornato in questo hotel dal 10 al 24 agosto in vacanza di coppia. La struttura è in una posizione molto tranquilla dell’isola e questo ci ha permesso di fare una vacanza rilassante, inoltre è un punto ventilato e quindi c’è un clima molto più gradevole rispetto ad altri punti dell’ isola. La struttura è organizzata e molto pulita, lo staff è stato molto efficiente sopratutto Gerardo e Maite che hanno dimostrato professionalità ma anche gentilezza. La camera vista mare come la struttura è stata tenuta sempre molto pulita. Le 4 stelle di valutazione sono per la mancanza di acqua a cena per la mezza pensione e per lo scarso intrattenimento serale, ma questo è un gusto personale. Nel complesso una bellissima vacanza, ci torneremo

Leisure Partner

10/10

Exceptional

08 Apr 2024

Mandy

There is a lovely beach within walking view of the property. The staff were friendly. The hotel was beautifully presented. It was in a quiet location. The entertainment was good.

Leisure Partner

10/10

Exceptional

05 Apr 2024

Anton

We went for a complete chill out and that is what we got. Very quiet which is what we needed. Be prepared very windy.

Leisure Partner

10/10

Exceptional

26 Feb 2024

James Michael

Nice location

10/10

Exceptional

25 Feb 2024

Michael

Wonderful holiday in H10 Esmeralda

This was our fifth time to stay in this fabulous hotel. Standards remain high and the staff are superb

Partner

10/10

Exceptional

19 Mar 2023

Stuart William Paul

Very laid back, very relaxed feel. Food was 10/10. In a good location with amazing beaches not far away.

10/10

Exceptional

10 Oct 2022

Lisa

A

Business_and_leisure Self

10/10

Exceptional

23 May 2022

Colin

Spacious rooms and grounds

Excellent hotel and facilities. Bit of a walk (sloping with few steps) to beach and bear in mind one has to pay for the sunbeds/umbrella on the beach.

Partner

4/10

Poor

24 Apr 2022

L

Poor food and service

The hotel was very clean and well maintained. Staff were ok - some better than others. Unfortunately we found the food to be poor, both in choice and quality - certainly not 4*.

Partner

10/10

Exceptional

17 Jan 2022

David

Wonderful

Simply wonderful!

Self

10/10

Exceptional

03 Jan 2022

Timothy

i thought the hotel was very comfortable, nicely designed, nice buffet restaurant and al la carte restaurant(for privileged guests if on all inclusive basis, the staff were very attentive and really professional,

Leisure Partner

10/10

Exceptional

27 Dec 2021

Melanie

Wonderful Christmas Break

Wonderful service. Beautifully decorated for Xmas. Choice of 3 restaurants for food. Great cocktails. Definitely worth upgrading to privilege Be warned….pool not heated.

Friends_and_family Family

8/10

Excellent

13 Nov 2021

Gillian

Big hotel

Hotel was very big lots of walking to do so when you are not told everything at reception you have to walk around to find out things like where to get pool towels and entertainment available as these things are it clear on arrival more info for guests needed.

Partner

8/10

Excellent

20 Oct 2021

Maddalena

Great location with direct access to the beautiful Jandia beach. Some parts of the structure are a bit outdated but they are doing a great job in refurbishing and keeping everything extra clean and pristine. The rooms are very new and equipped with everything. The buffet could use some improvement but I am Italian and worked in the hospitality industry ;). The only negative thing was a person at the reception who greeted us with a bad attitude the very first day, but I really hope she was a new hired and still learning the profession.

Leisure Family

10/10

Exceptional

24 Jul 2020

Joanne

Just excellent

Partner

8/10

Excellent

15 Mar 2020

Verified traveler

great holiday, excellent hotel

Excellent, genuine 4 star resort. Outside terrace on top (5) floor overlooking resort and sea. Excellent restaurant on fourth floor - quality food, with daily changes, on a seven day rota. All food hot and fresh. Cava, omelettes, fresh fruit starts off each day to a T. Lots of loungers by pool. Spacious pool, if a little chilly in March! Towels can be changed daily. Nice indoor pool and spa / treatment zone, with gym. Spacious bedrooms with bath, shower and daily toiletries. Comfortable balcony / terrace leading from bedroom. Safety deposit box in room for daily hire. TV with BBC World. Take a look at the family of turtles on floor 1 - so cute! Excellent holiday at a great resort. Would highly recommend

Friends_and_family Friends

8/10

Excellent

11 Mar 2020

Verified traveler

Very clean, staff friendly
Quiet and good sized room.

Leisure Partner

10/10

Exceptional

17 Feb 2020

Susan

Great hotel

It was perfect from start to finish. I look forward to returning...

Self

10/10

Exceptional

27 Dec 2019

Peadar

Chillaxed holiday

Really enjoyed this adults only hotel. No boom-boom-boom disco music on all day which is a relief. Really good service and relaxed vibe. Food was good. The animations directors, Max and Simona, were very good.

Partner

10/10

Exceptional

18 Dec 2019

Verified traveler

Access to the beach. Clean and secluded. Had some issues with our bathroom but Lorenzo was very helpful and made sure that H10 hotels kept their costumers focused reputation intact

Leisure Partner

10/10

Exceptional

17 Dec 2019

Paul

Peaceful and relaxing break

Fantastic hotel and the junior suite was one of the best rooms we have ever stayed in. Couple of minor issues, the beach could probably do with some improved signage around nudism and you have to pay a deposit for towels which is unusual. Other than that, absolutely superb. Very quiet when we went (December) but that suited us perfectly. Food was excellent although I’m not sure why we didn’t get coffee and water replenished in the room. Overall, brilliant stay though

Partner

8/10

Excellent

05 Oct 2019

Adam

Nice relaxing stay

I didn’t start well when they tried to give us a room without the sea view we had paid for and then we had to wait over 4 hours for a room to be ready, but the hotel was nice, clean and tidy, the staff were generally nice and the food was good.

The beach and ability (tide permitting) to walk for miles was lovely. Unfortunately, you could not do this after dark and there was no where else to really walk apart from into the small town in the evening.

The food was good although there wasn’t a great deal of variety. A common complaint with this type of holiday I know but I have been to hotels where the do try and have a different theme every night.

There is also a feeling that the hotel has a class structure. We were full board and at times felt a bit looked down upon by the staff compared to the all inclusive guests. There was then the Privilege guest who had their own restaurant and veranda to sit on which seemed a little strange.

All in all a nice place to spend a week and do not a lot.

Partner

10/10

Exceptional

08 Sep 2019

Verified traveler

Me and my partner adored this hotel, had the most wonderful stay
The pool and other Amenities were gorgeous
The only thing I would say could have made it better would be more tappas choice in the buffet and a different option than having to wear wristbands all week as we had to have these reputation on during the week as they were right.

Would definitely reccomend!

Leisure Partner

10/10

Exceptional

16 Aug 2019

Verified traveler

We just came back from this lovely place. Very clean hotel, well organised and staff is working so hard to make sure that you are happy. Massive credit to Antonio from the restaurant! Always happy and working very hard. I was impressed how lovely and friendly everyone was. If you want to relax and forget about outside world, this is a place for you!

Leisure Partner

8/10

Excellent

12 Jul 2019

Marco

H10

We had a nice time the staff super friendly the food very good with a big selection the place is clean the pool is nice ...the only issue we have with the H10 chain is the lack of consistent good entertainment in the evening..not much to do so it can get boring at night ..if you are looking for a quite time is great but if you are after some evening fun is not the place for you 😬

Partner

10/10

Exceptional

01 Jul 2019

Nicola

First visit and definitely will not be last

Partner

8/10

Excellent

15 Jun 2019

Verified traveler

Mel at reception is a star, such a gentleman and very helpful, all round ray of sunshine!
Lovely room, amazing view, super comfy beds.
Food isn't that great but considering the price, it is more than acceptable.
Selection of drinks is fantastic, would advise going for all-inclusive as drinks are dear on the resort!
Such a shame that the Turkish bath was out of order as I was looking forward to using it.
Jacuzzi is non-heated and outdoors which was a bit of a disappointment. Super convenient to get to the beach but do be ware that part of it is a nadist beach and it is a mainly German holiday resort so sauna is mixed and full nude as well!
Lastly, do bring some euros with you as the spa and certain shops only take cash, no card!
Shared shuttle bus took ages; better organisation would be fantastic; took 2.5 hr to get from airport to resort then aroud 3 hours early for the airport on the way back.

All in all, an amazing holiday, incredible value, thank you Mel and the waiters/ cooks!

Leisure Friends

8/10

Excellent

21 May 2019

ANNA

Good, spacious room, well cleaned every day, big bed with extra pillows. Bathroom with a bathtub and shower. Fridge is also available. On the territory of the hotel there is a couple of outdoor pools and 1 indoor. Great SPA and gym. Lots of activities thanks to animators : riffle shooting, archery, shuffle board, petanca, tennis, ping pong. Restaurants serve great food.

Leisure

10/10

Exceptional

06 May 2019

Aldas

exellent 4 stars hotel in great location with friendly stuff and delicious food.

Leisure Family

10/10

Exceptional

05 May 2019

Verified traveler

Excellent hotel with fabulous, friendly staff in a great location for a relaxing break. I highly recommend this hotel. I can’t wait to return.

Leisure Friends

8/10

Excellent

26 Apr 2019

Verified traveler

Pros - Nice pool, area, staff, food and facilities.

Cons - You can hear EVERYTHING in rooms next door and above, needs soundproofing.

Leisure Partner

8/10

Excellent

18 Apr 2019

Verified traveler

GOOD
Excellent location, superb views, friendly staff.
Varied evening entertainment programme.
NOT SO GOOD
Occasional noise disturbance from refurbishment work.

Leisure Partner

8/10

Excellent

24 Mar 2019

James

Plesant hotel experience with nice and cosy decor. Very good for couples. Food was good but breakfast needs to be improved. Maxorata Bar has the best lunchtime food. Overall I was happy with my stay.

Leisure

10/10

Exceptional

24 Mar 2019

Verified traveler

Absolutely loved everything. Right on the beach, sauna and steam room are a bonus. Room 1222 is great location nearest to the beach gate

8/10

Excellent

13 Feb 2019

Mo

Fantastic decor and cleanliness .
Super quiet and well staffed location .
Most of the guests are older/mature people so no noise or extravagant party atmosphere which is perfect for a restful stay .
Nice shows in the lobby at night , particularly jambo jambo crew was very entertaining.
Only niggle would be better bed and a power shower .

Leisure Partner

8/10

Excellent

05 Feb 2019

Shalene

Close to some great beaches, little isolated

We enjoyed our stay here - the hotel is close to some fantastic beaches which are walkable, and is right on the edge of Costa Calma so very quiet. There seemed to be plenty of space around the pool, and we always got a seat outside on the terrace at breakfast. As we just went B&B, we liked the option of being able to eat a la carte too. The room itself was nothing special - weirdly given a kettle, but no mugs or teabags/coffee! Great views from the bar next to reception too. A car is definitely useful if you want to explore the area, as the hotel is quite isolated (which was perfect for us).

Partner

8/10

Excellent

03 Feb 2019

Verified traveler

Great outdoor pool, would be lovely if it were heated!
Disappointed that for five out of the seven breakfasts we were not offered bananas, a breakfast essentinel for us.

8/10

Excellent

22 Jan 2019

Verified traveler

A good hotel that could do with some TLC. Some of the outside areas have cracked and uneven tiles. there are a lot of steps down to the beach. The two nearest beaches are golden sand and popular with naturists.

6/10

Pleasant

30 Dec 2018

Verified traveler

We were not really enthusiastic about this hotel, Although the rooms and commons are very clean, the architecture of this hotel is lousy. As a result of this, many rooms have no view or an unpleasant view . Ex. seaview rooms look at sea but over the roofs of 1 or 2 or 3 buildings standing in front. If you arre lucky to have a room in the front building over pooland with seaview in the distance,you will eventually be under the main dining room with a lot of noise from 7 to 11 and then from 1 to 3 and then again from 6 to 10.30. The food is very low quality at the buffet but even worse at the pool bar for lunch. Happily we had only a booking B&B but we ate there once in the evening and twice for lunch. After that we would rather go out to eat. Really too expensive for the low quality.

8/10

Excellent

30 Dec 2018

Verified traveler

Lovely hotel, bright and fresh - plenty of room around the pool. A lovely Xmas break- the gala dinner was superb.

8/10

Excellent

18 Nov 2018

Alexander

Nice hotel close to the beach. A lot of facilities onsite.
Food quality varies through the week.
Hotel pools are not heated.
The entertainment opportunities are limited.

8/10

Excellent

21 Oct 2018

Verified traveler

Beautiful hotel close to the beach.

Wonderful hotel, lovely staff, very clean, could not really fault it. We will definitely be staying in a H10 hotel again. The all inclusive was brilliant.

8/10

Excellent

07 Oct 2018

Daniel

Great but one for the future I think.

Great location if all you want to do is nothing. Which was exactly what we wanted. We stayed in a room which felt dated compared to our friends so maybe they are getting there as far as modernising rooms was concerned. The cleaner was lovely and great at her job it's a shame she had a day off though as her replacement was borderline useless and rude. Had a small problem with cockroaches only a few but it was evident. Hotel itself we really liked it was extremely quiet though even around the pool. When the water aerobics was on it was great to get some music in the background it really made the place come alive. Majority of the staff were lovely a lot of work going on at the time. Sometimes starting as early as half 7 in the morning. Food was reasonable for a all inclusive.

Family

8/10

Excellent

05 Aug 2018

Verified traveler

Good hotel , met all expectations, hotel staff more than accommodating and service at dinner was very efficient. Only thing I would say is , no bottled water provided in rooms so had to buy , and there’s is a kettle but with no tea/coffee or any cups to make use of.

Partner

10/10

Exceptional

26 Jul 2018

Char

Excellent hotel!

We had a great time at this hotel, it's very luxurious and had everything we needed. The staff were really friendly and happy to help with anything we needed and the evening entertainment was brilliant. The pool was lovely with loads of sunbeds available.

I would highly recommend, thank you for a brilliant holiday!

8/10

Excellent

30 Apr 2018

Jenny

Good choice for a relaxing holiday but quite a long way from the airport. Facilities are generally good. We have now been four times, the hotel has changed to adult only so there are now lots of the older age group visiting. There has been a privilege system introduced at a cost of an extra 20euros per night. which does not seem popular as few people seem to use this. We didi not use the dining room in the privilege as we met other people who did try it out and did not think it was worth paying any extra to eat there as the food was not special enough. We think the hotel should introduce a 'fine dining restaurant' with a good menu for people who would like a change from the general buffet style restaurant available at the hotel.

Partner

8/10

Excellent

21 Apr 2018

Verified traveler

Nice hotel, handy for wind surfing. Staff were pleasant and helpful.

10/10

Exceptional

10 Apr 2018

Verified traveler

Just perfect

We stayed all inclusive in a Privilege room which was pricey but worth every penny. Food was excellent with a great variety of food available. Staff were friendly and helpful, hotel was clean and a short walk from the beach. Can’t wait to go back!

8/10

Excellent

11 Mar 2018

Andrew

Very nice hotel, excellent food. Not many eating places within walking distance.

8/10

Excellent

19 Jan 2018

Andy

Love the hotel, our third visit.

Much improved since we were last there - updated gym equipment, WiFi now works in rooms. The hotel is close to two lovely beaches, and only 1km from the north end of Playa Jandia, 18km of sand. Staff friendly and food good with plenty of variety. We liked that it's now adult only.

8/10

Excellent

01 Jan 2018

ben

Nice hotel - location too

Friendly staff, always helpful - nice hotel, spacious rooms, clean.

Only thing, seperate line/area for hotel guests at front desk for check in - and for current guest enquiries.

6/10

Pleasant

25 Dec 2017

Maria

Location matters sometimes

The hotel is at End of the World. It was nicely decorated for Christmas. Mostly the lounge was impressive.

We got a room which even shouldn’t be a room at all. All of the traffic to the garden and pool area is going through there. Sometimes I felt people were walking and talking next to me in my bed. Also the staff was very loud early mornings talking to each other from a distance. Yes, 8 o ‘clock is still sleeping time for me on a holiday!

I wouldn’t have been noticed anything about the food if I haven’t had been in another hotel days before. After that this seemed a bit basic for me. Fruit, pastries and desserts just right but nothing is plenty. But restaurant staff was very friendly.

Family

10/10

Exceptional

24 Dec 2017

Susan

Beautiful hotel with fabulous pool.

Really liked this H10 hotel.
The hotel has gorgeous grounds and pretty pools, fabulous views, large attractive bedrooms and balconies, a very attractive atrium and bar with a great dining room where one can eat outside for dinner even in December.
All staff professional and efficient.
Costa Calma is quite isolated and the hotel is on the outskirts so I felt a car was essential. I had very enjoyable day trips by car to La Pared, Ajuy, Gran Tarajhal and Morro Jable. I really liked the harbour in Morro Jable with the Turtle Nursery and the Sting rays swimming with the fishing boats.
Happily recommend this hotel.
Thanks H10.

8/10

Excellent

28 Nov 2017

Foxydee

Good Hotel For My Trip

Wanted to get away for a relaxing weekend and this was ideal for my needs

8/10

Excellent

14 Nov 2017

Andris

Comfortable living near the nice beach

Comfortable living near the nice beach. Good quality beds. Clean, bright rooms with a lot of space. Tasty, good quality food. Great smoothies in the breakfast. Friendly staff. Picturesque swimming pools.Tennis court and fitness room requires renovation.

6/10

Pleasant

30 Sep 2017

Steve

Not the best H10

Do not get booked into Room 1315, you have to go down a dark corridor to get to the room, bathroom mirror needs replacing, Expedia said we had a double bed, we didn't. Patio needed weeds removed and ample cigarette butts also, the view of the sea was a tiny glimpse of the horizon. Very disappointing. A poor selection of UK TV programmes, we managed to find two out of the 80 available.The hotel has mostly Germans staying and it is geared towards them. Signage needs to be upgraded, it is a large complex and getting around initially has its problems. The spa was under reconstruction so that was out of commission, walking around the pool at night was not easy as the lighting was poor. Plenty of trip hazards to be aware of, eg sun loungers. We asked at reception for two cups to accompany the kettle in the room and were refused them, told to get two from the restaurant the following morning! Not a good service. Although drinks were available at check-in, with a sign stating just that, we were not offered anything. Would we use H10 again, yes we would but certainly not this one.

6/10

Pleasant

28 Sep 2017

Verified traveler

Ok hotel

The hotel is decent for what it is. The staff are very good generally. It's a bit outdated and needs an uplift. It's group hotel a few metres away is significantly better.

10/10

Exceptional

24 Sep 2017

Paul

Lovely location

It's far from the airport, so be ready for it: about 80 Euros and one hour later. Some people take the buses but we opted for simplicity. The hotel's location isn't far from their own private beach. If you want to use the umbrellas or chairs at that beach then that's extra. If you're there multiple days you can get a 15% discount, which we didn't find out about until our next to last day. Some things are difficult if you don't speak Spanish.

Everybody we met was really friendly and helpful. Hotel staff is great!

8/10

Excellent

28 Aug 2017

justin

Good hotel

The hotel overall was good for my needs. I had half board and it fitted my needs as i was barely in the hotel grounds. Good for someone who is always wants to be on the move as i always had breakfast and dinner. My room was always cleaned and staff was very helpful

10/10

Exceptional

25 Jul 2017

karen

Fabulous hotel by the sea

Great location, facilities and activities on offer every day. Brilliant and attentive staff throughout hotel. Our first family holiday with our 5year old son and it was brilliant. We were half board but for the little extra needed we would return all inclusive. Brilliant relaxing time had.

6/10

Pleasant

17 Jul 2017

Verified traveler

Nice location. However age starts showing

Fairly decent hotel, certainly doesn't deserve 4 atar rating.
Cleansiness of crockery leaves much to be desired, on one morning I had to go through 10 plates to get 2 clean ones.
The coffee in the restaurant is a new invention of H10, it is some light brown stuff of a unique taste which is the furthest from coffee I ever tasted.
The dust under the beds has not been cleaned for a long time.
Staff seems to be a bit ill informed about the hotel facilities, we had to see the on-site doctor and were informed at the reception that it is a free service, contrary to having to pay for it.
The hotel is very isolated, and there is hardly anything around, so unless the weather is great all the time and you lie on the beach or at the pool, there is no alternative.
The rooms have kettles, bit you have to pay to make your drinks, as cups are not supplied.
I complained to H10 as a result of an earlier contact, was told it would be sorted. This is it, I am still waiting.

Still, there were no annoying insects.
I don't think I would go there again.

8/10

Excellent

26 Mar 2017

Verified traveler

Good position close to beach

Very relaxing holiday. Staff were excellent. Only downside - room was noisy early in morning as close to kitchen and reception.

8/10

Excellent

21 Mar 2017

Bao

Quite hotel close to the beach

We've chosen the standard room which are located in lower ground without sunshine, so it's a bit cold and dark. Breakfast has a lot of options, but evening buffet doesn't.

Partner

6/10

Pleasant

21 Feb 2017

Dániel

Overpriced

Altogether we had a nice stay but the hotel is overpriced if you take into account the services it provides and the quality of its infrastructure... First we received a room of a much lower price range than what we booked. No see view and also not really clean. It was above the disco and very loud in the evening. We asked for a change and got a new room the next day, directly below the restaurant which was very noisy from early morning time.... Room and bathroom needs renovation in several places, which is really disappointing for this price! Staff was usually nice, some ladies in the restaurant area are quite pokey though. Buffet breakfast and dinner was always fresh and very tasty, great number of choices, food altogether was very good. Location of the hotel is nice, right above some beautiful beaches. Would not return to this place, I would look for something with better price/quality ratio.

Partner

10/10

Exceptional

20 Feb 2017

William

Hotel Esmeralda

Very good hotel at the end of the resort, nice walking along the coast

Partner

8/10

Excellent

12 Sep 2016

Sebastian

Nice Hotel on the beach.

We booked the Hotel for one week with breakfast. The room was big and clean. The breakfast was ok. The pool was nice, sometimes entertainment for kids. The hotel is direct on a nice beach. The hotel offers entertainment in the evening. A lot’s of Germans in this hotel!
Most people decided for all inclusive but you will find restaurants and bars near the hotel.

We booked hotel and flight separate. Be careful with Thomas cook! Not the best airline: narrow seats, unfriendly stuff and the flight back was 2h delayed. The airline told us that is normal and the stuff was really unfriendly. Not even an apologies.

6/10

Pleasant

29 Aug 2016

rom

Greate location but nothing else

The staff is great, but the hotel is old and worn out, desperately needs renovation.

Partner

8/10

Excellent

11 Jul 2016

Antonios

Great views and swimming pool

We were satisfied with our stay at this hotel. The swimming pool was great and the customer service very professional. We didn't like the location as there weren't many restaurant or bar options around, and the beach was always windy.

Partner

6/10

Pleasant

01 Jul 2016

lawrence

Brilliant hotel, location, but let down

In all the hotel was... Okay. The location is brilliant, right ontop of the beach and what a beach it is! The views from any of the rooms are worth the money alone and the layout of the hotel is fantastic.theres a little beach hut not too far from the hotel which does great piealla.

However!..

If you can speak german then you will have a fantastic time. I can only speak minor spanish and even then i found it hard to communicate to the staff. The staff assumed everyone is german because lets face it, everyone there is. So you best be ready to get up early to put your beach towel on the sunbeds. Breakfast was catered for in german, german sausage etc. Even the signs are in german. I might as well had booked a trip to berlin because the only spanish in the building is the sign outside. I also had a shoe go missing from my room. I am certain it was in there because i went for breakfast, returned to a clean room and a missing shoe. Even after mentioning this to the hotel nothing came of it.

Bar staff, now the bar is open to ''11:00pm'' but if you can find a barman to serve you any drink past 10:00pm other than on the allinclusive list, (8 cocktails) they will give you the no sorry closing soon routeen. My partner asked for a red bull and coke and was told they had no energy drinks, even after pointing them clearly out we just got in responce a repeat of no's untill we walked away. Good luck finding a bar out the hotel because there isnt one. Overall probally wouldnt go back.

8/10

Excellent

08 Jun 2016

Verified traveler

Fab holiday

Came for a windsurfing week and this hotel was perfect location as you can walk along the beach for 25 mins and then you are there. Hotel was very high quality, bar area was my favourite. Food selection was great for breakfast and for dinner. Pool area large so don't feel like you sitting with loads of people. But sad as renovations were happening on bar balcony so a bit of noise. Spa was also good, I had a great massage. Overall a really great stay

6/10

Pleasant

10 May 2016

Verified traveler

Ok for relaxing holiday.

Beautiful beach, pool area lovely but lots of people \"reserving\" sun beds at 8am. Was disappointed that it was so difficult to organise airport transfer... Not just for me by for other guests I spoke to also. The reception tried to tell me it wasn't possible at first!! An then after demanding they organised one. Hotel is great but seem to be too focused on German package deal guests and find it hard to accommodate independent travellers :(

8/10

Excellent

27 Apr 2016

Verified traveler

Beautiful view with brief walk to the beach

Hotel has a great pool and indoor pool. It overlooks the coast and beach. Beach is small but nice with calm water and in 20 minutes you can walk to a huge beach with turquoise water perfect for swimming, also with kite surfing, SUPing, and windsurfing. Hotel buffet has huge variety with average food. Hotel bar is a beautiful place to hang out though the mixed drinks were made with cheap alcohol that tasted terrible. Mini golf, air hockey, ping pong available for extra charge. Activities also daily as was a decent gym. Overall great stay!

8/10

Excellent

20 Mar 2016

Verified traveler

Beautiful hotel close to the beach

Wonderful stay the location was great and the hotel was beautiful. The food and entertainment were also very good there was plenty to do at hotel. However no tea and coffee making facilities in the rooms. At times found it difficult to communicate with some staff members due to language barrier. Also some more support around things to do in the area would be nice. Otherwise it was a very enjoyable, stay I definitely recommend this hotel.

10/10

Exceptional

21 Feb 2016

Andrew

Lovely hotel with friendly staff. Liberal beaches!

Partner

10/10

Exceptional

17 Feb 2016

Michelle

Lovely modern hotel, in a quiet location.

A welcome drink on arrival to this attractive, modern hotel was a lovely start to my 10 day solo holiday. Check-in was ok, although I would say more staff would be required for busier periods. The room was spacious and very clean, located on the ground floor of the main block close to the games area and a little noisy at times. Wifi was a little choppy in the room and resturant at times. I did not use all the facilities i.e gym, sauna or pools but enjoyed a massage. Overall would very much recommend this hotel to others.

10/10

Exceptional

31 Jan 2016

Valerie

Very well run hotel

The room first allocated to us did not have any view and the outside space was adjacent to a dusty track to the beach but when we pointed out that we had booked on the basis that it was a room with a pool view one was found and the staff were very helpful.

8/10

Excellent

09 Jan 2016

Daniel

Overall great place to stay

The first room they have us was on the ground floor near the beach. It was large and very nice but we found ants crawling all on the bed and floor. They gave us another room for the night then switch us again to a nicer room. So overall it worked out well though was a pain the first night. Service was great as well as the food. Location is also great as its the last hotel in a row of hotels so not lots of traffic, has its own beach and its close to walking to the larger beaches. Its also close to a nice restaurant down the street called Terraza Del Gato. One thing they need to improve is their WiFi. There was Wifi in the lobby but it did not work in the room even though our final room was in the main building. Even at the front desk they tell you to not count on the wifi working in the room. Overall I do recommend it as a very relaxing place to stay.

Partner

8/10

Excellent

15 Nov 2015

jonathan

Very enjoyable 3 night break

Hotel was clean and staff very friendly. The All Inclusive option was excellent value and food was very good with a variety of choice. Pool area was clean and plenty of sun beds available. My only issue was the in room air condinitioning was poor and room was always a little warm. Wonderfull beach just a short stroll through hotel, we will be going back next year !

Partner

8/10

Excellent

23 Oct 2015

Andrius

Nice hotel, staff, good food, clean. No internet.

The only problem was the internet connection. It was so slow that it was pretty much unusable. Otherwise I the hotel is really nice. In a very good location.

10/10

Exceptional

07 Sep 2015

Damian

Lovely hotel in a beautiful relaxing location.

A very relaxing time in a beautiful location. Food was very well done and of very good quality. Great décor around the hotel generally and the pool area particularly. Fantastic beach only a short walk away and a lovely little beach front café / restaurant right overlooking the same beach ( not affiliated with the hotel) All in all an excellent choice for a great relaxing getaway away from the main 'British' resorts. Would definitely go back.
Tip : a short 10 min drive over to La Pared for a stunning long, wide & wild beach and beautiful sunsets is a must!

Family

6/10

Pleasant

23 Aug 2015

Shelley

Nice Enough but No 4 Star

Overall experience ok but nothing special. Rooms are large & comfortable but walls very very thin so we were woken up by other guests constantly throughout the night every night, and every morning. Reception was the slowest we've ever encountered, too small & under manned for the size of the hotel. Breakfast choices were excellent & always fresh, evening buffet was disappointing & bland. Food at pool snack bar was ok but they had a problem with flies everywhere, it was unpleasant swatting them away as you tried to eat. Pool area large with plenty of beds and a short walk to the beach which was beautiful. Good selection of drinks & cocktails in the bar, very efficient & pleasant bar staff.

8/10

Excellent

28 Jul 2015

abby

Lovely hotel, close to beach

Stayed end of July 2015. Lovely hotel close to the beach. Great facilities for children. Staff very friendly. Clean hotel. Half board facilities also very good with delicious food. Would definitely stay again.

8/10

Excellent

30 May 2015

Helen

Great hotel for all kinds of guests.

We really enjoyed our stay at the H10 Sentido Playa Esmeralda. The hotel is close to the beach and in a fairly quiet location with a great view of the sand dunes. The hotel has great facilities and entertainment every evening so lots to do. We would recommend if to anyone else thinking about booking a holiday in Fuerteventura.

10/10

Exceptional

09 May 2015

Rebecca

Great spring break

This was just a quick 3 night break for my boyfriends birthday. The receptionist was friendly and helpful on arrival. The resturant set up was a little confusing as there was no one to meet and greet but once we understood where to go and what to do it was fine. The food was top notch with a different theme every night with Mexican being our favourite. The pool was big and clean with lots of space to sit and relax. We were more than happy with our room, especially our large balcony that we used in the day and the evening. Overall would definitely recommend this hotel.

Partner

10/10

Exceptional

27 Apr 2015

Stamatios S.

excellent family resort

Very positive experience. Would visit the resort again. Well organised, well maintained, clean and tidy, it's got all you need. Extremely friendly and helpful staff.

Family

8/10

Excellent

27 Apr 2015

ANA MARIA G.

Great stay, great staff

A PLACE YOU WILL ALWAYS WANT TO COME BACK, GOOD LOCATION AND VERY FRIENDLY AND PROFFESSIONAL STAFF

Family

6/10

Pleasant

23 Mar 2015

alcat

Lovely location not so lovely food

Booked and reconfirmed a seaview room paying a lot more for it. When we arrived we got put in a pool view not seaview room.The hotel fixed this the next day as we checked in late but it was a bad start to our stay as the receptionist wasn't very pleasant about it. She did fix the situation but made us feel we were putting her to trouble doing it when we paid well for it! The food in the buffet was not great. I travel a lot and must day this was the worst buffet I have encountered so far. The breakfast was good by the evening meals very poor.

Partner