Name: Occidental Jandía Royal Level
Address: Playa De Jable - Barranco De Vinamar, Morro Jable - Jandia, 35625, ES

6/10

Pleasant

02 Nov 2025

Katy

Hotel in need of modernisation. Common areas very dated especially the spa area. Nice hotel but doesn’t feel like a 4 star.

Self

6/10

Pleasant

31 Oct 2025

Katy

In general a nice resort, staff were pleasant and helpful however it’s very overpriced for what it is and not good value for money.
The hotel is very dated and in need of modernisation especially the spa and common parts. The beaches nearby are lovely with white sand but not part of the hotel.

Self

6/10

Pleasant

21 Sep 2025

patrycjan

Property facility average, cleanliness should be better, gym area very poor, nice pools but cold, close to beatiful beaches, royal experience not worhy money.

Leisure Partner

10/10

Exceptional

30 May 2025

Mihai

Occidental Jandía is a lovely hotel. We had the Royal Level package, and the selection of food and drinks was great. Lunch and dinner offered a good variety of healthy options. There were plenty of drink choices as well, and the cocktails were especially good.

I was also impressed by the staff. There was a waiter named Dani in the Royal Level restaurant who was very kind and took the time to explain a few things about the culture and economy of Fuerteventura and the Canary Islands. Coincidentally, his brother—who works at reception—helped us book a taxi when we were leaving. Cynthia at the front desk also gave us a very warm welcome when we arrived.

Leisure Partner

10/10

Exceptional

03 Apr 2025

John

Ezcellent, as always

Leisure Partner

8/10

Excellent

12 Jan 2025

Kellie

Good food, big rooms, friendly staff, easy walk to beach and hills. Nice and quiet in the adult only area
Spa facilities were a bit cold
Disappointed there was no bike hire, facilities felt a bit basic given the premium vibe the hotel is going for

Leisure Self

8/10

Excellent

13 Nov 2024

Robert

Danger in the shower

The shower tray is very slippy and there is no grab handle. Internet very slow. Food is good and we enjoyed our stay.

Partner

10/10

Exceptional

18 Mar 2024

Alex

We had an excellent stay, very relaxing and peaceful, we were brilliantly looked after. The staff were all very helpful and friendly especially in the restaurant. Even had the opportunity to try yoga on a paddle board - wobbly but good fun! Would definitely recommend.

Leisure Partner

10/10

Exceptional

09 Mar 2024

John

excellent time as always...

10/10

Exceptional

02 Mar 2024

Thomas

Amazing week stay at the Royal Level. Staff were amazing, food was excellent and the deluxe room was worth every penny.

Leisure Partner

8/10

Excellent

26 Mar 2023

DEMETRIOS

Relaxing break

Excellent pools and sunbeds. Nice food and service at breakfasts and buffet meals.
Does not cater well for snacks for those not on half/full board. Cleaning of room was late on 2 days (out of 6).
Hotel does not offer airport transfer.

Partner

8/10

Excellent

29 Dec 2022

Trevor

The stagff, the comfortable beds, the drinks package make the stay here worthwhile. The property is tired and sunbed cushions and room decor downgrade this review. Food choices and inspiration have declined but this may be because of the worldwide avaiability of produce.

Leisure Partner

10/10

Exceptional

21 Jun 2022

Helen

Fantastic stay. Amazing staff, food and drink. Wouldn’t hesitate to return.

Leisure Friends

8/10

Excellent

21 Apr 2022

PATRYCJA

Good but could be amazing

Ok, but the customer service should be better for this level of the hotel...
Only bar service,noone would bring your drink to you, the royal level had very limited and not super luxury choices when it comes to food.

Partner

10/10

Exceptional

12 Oct 2021

Daniel

Beautiful resorts, great food and friendly staff

Leisure Friends

10/10

Exceptional

25 May 2021

Tracey

Birthday Treat

The hotel rooms are a little dated in terms of decor, but you cannot fault the service, the food and drink or the attention to detail in and around the Royal Level. This was a trip away for my boyfriends birthday, which we celebrated whilst there. He received a bottle of Cava, chocolates and a gift from the Royal Level team and they had organised for a bottle of Cava to be served at dinner as a surprise. Very quiet in and around the hotel, due to current circumstances, but it didn't detract from our stay.

Partner

10/10

Exceptional

04 Jan 2021

Neil

Stay for the New year in Occidental Royal level

Huge hotel, but still very good service. Hotel was very quiet due to the current world situation.
Nice big rooms with a big comfortable bed, good pressure shower, and lovely views overlooking the pools and the beach.
The rooms are a little bit dated, and could probably do with a refurb in the next few years.
The minibar was completely free, and every time we returned to the room, there was a new bottle of Cava and chocolates.
Lovely place, and stunning beach nearby. Would definitely return.

Partner

8/10

Excellent

21 Jul 2020

Verified traveler

All ok still some details not that great: royal reception service never there, spa schedule incorrect, no one mentioned the shuttle for the beach was not available, it is not beach front, and gym never available as per processes hence it was always empty

Leisure Friends

8/10

Excellent

24 Jul 2019

Verified traveler

The Royal Level pool and restaurant / bar are lovely and there was never any problem getting a sun bed. Staff were very friendly and attentive. Our room was in the main hotel and although comfortable it was quite dated and close to the theatre so very noisy some nights.

Leisure Partner

8/10

Excellent

13 Mar 2019

Verified traveler

loved the exclusivity of the royal level, lovely food, truely excellent staff in the bars and restaurants

Leisure Partner

10/10

Exceptional

11 Jan 2019

Verified traveler

Hotel was very nice. We been upgraded to suite room, which was lovely. Staff was exelent. One small “-“ for not having iron in the hotel. There is ironing service in the hotel but take couple off days.

8/10

Excellent

06 Sep 2018

John

Late check in - poor information provided

Only a short Stay in Royal level. Arrived late approx 1100pm and Royal level reception not opened. So had to use main reception. The young lady booking us in along with other who had just arrive (not Royal level) was conscious we were Royal level and tried to book us in whilst still dealing with other guests. The result was we did not get an overview of what facilities and extras we were entitled to as guest at Royal level. Hence we missed out on quite a lot since short stay and only learnt of other entitlements close to departure. s

Partner

10/10

Exceptional

15 Apr 2018

John

Fabulous & quiet hotel

Accommodation and facilities excellent as were the staff. The meals at Royal Level were to a very high standard, plenty of choice and always varied.

8/10

Excellent

01 Mar 2018

Caroline

Lovely hotel for a quiet holiday

I'd absolutely recommend the Royal Level for people travelling without kids who want a quiet break. The staff were all uniformly helpful and the facilities and location (v short walk to the beach) are fantastic.

Partner

8/10

Excellent

21 Dec 2017

Andrew

Food needs to improve

Visited this hotel 4 years ago and enjoyed the experience so much we returned. The quality of the food is definitely not what it was. Food in the buffet was often luke warm or cold and looked tired. The a la carte restaurant food was large in quantity but poor in quality. The country themes in the a la carte restaurant were not a good reflection of the food of that country.

Partner

10/10

Exceptional

13 Aug 2017

Verified traveler

Great hotel

The hotel has two parts the royal level is adults only and is separated from the main part of the hotel it has its own restaurants and bars which are great. We loved it and would recommend to anyone, the area has one of the best beachs on the island and the sea view room which we stayed in was superb.

8/10

Excellent

14 Mar 2017

Jules

Magnificent location

We thoroughly enjoyed our stay at this hotel, the staff were excellent, very friendly and helpful at all times. The hotel information says the beach is just 10 minutes from the hotel. This is slightly misleading as it takes 10 minutes to get down to the outer hotel gate and the beach is a further 10 minutes from there. This is because there is a conservation area between the road and the beach and you have to walk across to the beach on a dedicated footpath. The beach itself is absolutely stunning, just miles of sand and turquoise sea. As far as the hotel is concerned the food was very good indeed, we enjoyed freshly cooked fish or meat at mealtimes, there was also an extensive buffet and lovely salads were always available. The dessert table was too good to ignore! For breakfast there was always a good selection, fresh orange juice, Cava, beautiful pastries, plus the traditional full English if you wanted it. The hotel interior looked a little dated but the pool areas were delightful. Everywhere was very clean. The only downside was a lack of things to do in the evening. To remain in the Premium Club area there was really only one bar and that had football on most of the time, it also smelt heavily of disinfectant which, whilst an indication of cleanliness, did not improve the ambience. We could have gone along to the entertainment in the main hotel but that didn't really appeal. We felt it would have been nicer if the Atlantico Bar was open in the evening.

Partner

10/10

Exceptional

05 Mar 2017

Ivan

Perfect for couples without kids

First, the name on Expedia it is slightly misleading because it is not actually a separate hotel but a premium area of a much larger hotel, the Barceló Jandia Playa. This is not a bad thing at all but it might be confusing when giving the address to a taxi/bus driver.
Other than that, our stay was fantastic. The premium area has its own reception with complementary champaign, fruit and orange juice, gated access to a beatiful swimming pool and jacuzzi area, buffet restaurant, etc... In addition, premium members have access to the Patio Canario where you can have a nice dinner a la carte instead of the usual buffet.
The staff was always helpful, the place is really clean and everything in the minibar was free (although is not replenished, other than water, but thats's ok)

Partner

10/10

Exceptional

16 Oct 2016

Dan

Great relaxing holiday

Stayed from 4th October - 11th October 2016. We had a suite. It was really nice and spacious with a great view. All of the Club Premium areas were well kept and the staff were happy to help. Service was really good and had a wonderful holiday.

Partner

8/10

Excellent

15 Oct 2016

Verified traveler

Can not fault the hotel and the staff were very good andcared for their charges
The heavily German influence of the area does cause difficulties

Partner

8/10

Excellent

29 Sep 2016

Verified traveler

great stay

fab hotel in premium section adults only (not so good elsewhere!) great staff drinks all premium brands

Partner

8/10

Excellent

14 Jun 2016

Herts Couple

Nice Hotel but not recommended for Vegetarians

We booked the All Inclusive Premium package. This gave us access to Premium areas around the hotel which included swimming pools, restaurant and a bar.

We checked-in at the Premium reception where we were kindly greeted and offered a drink. We went through the check-in process and were given plastic wrist bands to wear, which allowed hotel staff to identify us as \"Premium\" customers. We were informed that the mini bar was complimentary however whatever we drank from there would not be replenished for free. This was a little odd given that we paid for an All Inclusive package where we could eat and drink as much as we liked at the bars downstairs but not in our room where the drinks available were exactly what we found in the minibar.

Our room had a beautiful view of the swimming pool and ocean. We could see as far as our eyes would let us as we gaze out towards the ocean. The bathroom could have been a little cleaner as the corners of the tiles were black. The room itself was very large

The service at the Premium bar on the whole was fine apart from a rude bartender who had to be prompted more than once to get us a drink and peanuts. This happened on most days we visited the bar when he was working. The other staff were very nice and helpful.

As lacto-vegetarians they only had beans and tomato as hot breakfast items. A la carte had soup, spaghetti and vol au vent every day which can get boring everyday, although the food was tasty.

8/10

Excellent

14 Apr 2016

Verified traveler

Good quality hotel

Hotel facility, staff and food are of good quality. The only nuisance was a loud kitchen ventilation on the far right side.
Entertainment was very good as well.

8/10

Excellent

13 Feb 2016

D

Quite a walk to the beach!

It took us 30 minutes to walk to the sea!
And - it is NOT close to the airport. It takes at least one hour to drive from airport to hotel.
Otherwise, the hotel was brill.

10/10

Exceptional

31 Jan 2016

Verified traveler

weekend break

short weekend break away in the sun, hotel was amazing, staff always friendly and helpfull, food was faultless, breakfast, lunch and dinner,
hotel is about an hour away in a taxi from the airport, but well worth the extra travel time.
the beach is at the bottom of the hotel and a short walk away, as is the town, both 15mins walk.
i would stay again and i'm planning to again later in the year.
many thanks to all at the hotel for making me so welcome.

10/10

Exceptional

01 Jan 2016

Selena

Fabulous adults only premium club

We stayed at the Premium Club for Christmas and enjoyed every second. The food and drink was fantastic and the staff made our stay really special. Many thanks to Petra and all of the team!

Partner

6/10

Pleasant

30 Dec 2015

Verified traveler

In need of a refibisemt

The restaurant staff are good, the gym is a joke nothing is maintained and the equipment is old. The hotel needs to be modernised and the premium aspect needs to be re thought with limited options for food choices during the Xmas period. However the rooms are clean and the grounds very well kept.

10/10

Exceptional

29 Nov 2015

Robert

Fantastic Stay!!

My girlfriend and I had an excellent stay at the Barcelo Jandia Club Premium hotel for my 30th birthday. The rooms were spotless, the staff always friendly, and the food was of a superb standard. The reception helped with finding and booking excursions (it can otherwise be difficult to find ones starting in the Jandia/Morro Jable area of the island). The champagne and chocolates left in our room on my actual birthday was a nice touch!

6/10

Pleasant

10 Nov 2015

Verified traveler

hotel is too far away from airport and transfer cost €190 through the hotel. There were also building works which the hotel staff were not helpful with

Partner

8/10

Excellent

02 Jun 2015

Verified traveler

Perfect Romantic Getaway

Lovely hotel close to the beach, great for those who like long walks, just bare in mind the hotel is on a step hill so it keeps you fit!

10/10

Exceptional

30 Apr 2015

Hannah

Holiday happiness

A wonderful week with the grown up family. Club Premium, all inclusive was a wonderful experience. The opportunity to enjoy a leisurely buffet breakfast on the terrace of Bar Atlantico - with so much fresh choice every day; followed by a stroll into the town and if you're feeling a little more energetic a walk on to the old town for a drink by the sea wall; walk back along the beach working up an appetite for a lovely leisurely buffet lunch on the terrace again; completing the afternoon by the pool, sunbathing and relaxing in the jacuzzi.
What's not to love!
The evenings were spent in the lovely a la carte restaurants followed by drinks in the 'Green Bar'.....the measures were at times a little large to handle however we tried our best :)).
The facilities were second to none, I cant fault the hotel.
We did have a concern with our airport transfer (booked shuttle bus didn't turn up) however the hotel staff were great and ordered us a taxi which arrived in 10 minutes and we were at the hotel quicker than if we had taken the shuttle bus..........something to remember next time.
We met lost of lovely people, all of whom had nothing but nice things to say about the hotel, the staff and the facilities.
Definitely somewhere we will be visiting again...sooner rather than later.....

10/10

Exceptional

20 Apr 2015

Verified traveler

Lovely hotel, staff, food, room.

We stayed for 7 nights, bed was lovely and big and comfortable. The food was absolutely excellent, overall an excellent holiday.

10/10

Exceptional

10 Mar 2015

John

Great hotel

Lovely setting just what you need for a relaxing holiday, no need to leave the complex, food excellent drinks plentiful.

Partner

8/10

Excellent

24 Feb 2015

Verified traveler

Premium class well worth the extra

The staff were outstanding in every way and made the holiday. The quality of the Premium food and drink were fabulous. The Green Room Bar was a real asset, measures very generous, all the best quality drinks.

Overall I would recommend the Premium but not the normal hotel.

8/10

Excellent

15 Jan 2015

Steve & Sue

Fantastic Staff & Excellent Food

Very nice room, we paid for a suite and it was well worth it, stocked mini bar and huge jucuzzi bath, lovely sea view. The food in the premium areas / restaurant was superb and the staff excellent. We did have one meal in the main buffet and that was also very good. We were expecting a heated swimming pool to allow early season swimming but we're disappointed that none of the pools were heated to an appropriate temperature. The location is great and we would recommend a hire car from the airport to get around during the week. It is an hours drive from the airport but the good roads and light traffic make the journey easy. Would recommend the premium package.

8/10

Excellent

26 Oct 2014

jim

Lovely hotel food excellent

Great place for a relaxing holiday. Close to beach and short walk to centre of Jandia.

6/10

Pleasant

11 Oct 2014

Tina

Barcelo, NOT so Club Premium

Our objective for this break was for rest, which was achieved.

However, it was disappointing to learn that the Club Premium is an area carved off the Barcelo Jandia Playa Hotel. At various locations guests are overlooked by Playa residents and it almost felt as though we were exhibits in a zoo. Some of the exclusive facilities were in the Playa so despite believing that we were going to an adults only resort we were surrounded, at times, by screaming children and stressed-out arguing parents.

Whilst relaxing by the pool, at several times every day, music started blaring out in the adjoining Playa. If we had wanted to go to an environment with Kids Disco's and water aerobics we would have arranged to stay at that type of resort. Regarding the pool area itself, it was disappointing to arrive in the morning and find dirty glasses from the previous day and glasses and rubbish accumulating under the Balinese Beds.

Thoroughly enjoyed our breakfasts and lunches at self-service Atlantico Restaurant. Disappointed with A-la-Carte Rincon Restaurant. The menu selection was poor and the quality of the food varied from night to night. It was understaffed and on some evenings when residents arrived simultaneously the staff where overwhelmed. The Friday evenings at Atlantico Restaurant were very sociable and enjoyable.

The Bar Verde was comfortable and the service excellent.

We did have reason to raise an issue with the manager whilst there, and was totally disregarded.

Partner

10/10

Exceptional

27 Sep 2014

Karl

Relaxing retreat

Upon arrival at the hotel we were greeted by the lovely Premium Club rep (Angela) who welcomed us to the hotel with a much needed glass of cold bubbly and a quick debrief of the facilities. We soon realised the rather hurried greeting was due to the lunch sitting finishing only 20 mins after our arrival and she did not want us missing out on.

All the staff were amazing, food was top notch, facilities really did enable us to relax and switch off for the week, stunning place!!

8/10

Excellent

08 Aug 2014

Verified traveler

Relaxing break close to a great beach

Very relaxing holiday with a great pool area but also close to a great beach.
Buffet breakfast great with loads of choice. Evening meals good but needs more choice.
Staff very friendly and polite.

Partner

10/10

Exceptional

09 May 2014

Frank V

Best hotel ever, very comfortable and relaxing.

We recently stayed in this beautiful hotel/complex on Fuerteventura, more specifically the Premier (adults-only) side of the hotel, for a week. The reason we booked this hotel was not only its excellent reviews, but also the promise of comfort and peace (no crowds, no kids). We can summary our experience in just one word: Brilliant! Everything about the hotel is excellent, the rooms (spacious, clean and all comforts, with a view on the ocean), the facilities (great pools, access to the beach, different restaurants and culinary tastes to choose from, etc), and above all the very very friendly staff providing the best service we ever had at a hotel (and we have been at many). If you are a couple longing for comfort and relaxation, this is the place to go. What also has to be mentioned is the perfect organisation service (booking etc) by Expedia. Best holiday ever!

Partner

10/10

Exceptional

23 Mar 2014

SSA

Perfect adults only luxury getaway

This is a premium section of an already good hotel. This entitled us to a separate upmarket pool area, separate restaurants with gourmet food and premium spirits includedin the all inclusive package. The food was exceptional and the staff very friendly. With our kids all grown up, most couples were in the 40-55 age range but there were younger couples, who felt very comfortable. We took a sea view room, which is absolutely required as the view is exceptional with the sea taking on different colours throughout the day. It was quite windy, but apparently that is the norm. We would go again.

6/10

Pleasant

20 Feb 2014

Mel

We stayed for a few days on our honeymoon

And it was ok. Not stunning. The service was excellent though. Unfortunately the weather was rubbish, and because room service isn't included in the all inclusive, it was a bit annoying having to always go down to the bad for food and drinks even though the only viable place outside but out of the wind was our balcony.

8/10

Excellent

09 Jan 2014

Andrew

Great winter break

Went for a week after Xmas for new year. We had an excellent relaxing break.

Partner

10/10

Exceptional

22 Nov 2013

Simon

Great Hotel

The best hotel I've stayed in in Fuerteventura in over 10 visits. Stayed Club Premium at the hotel - well worth the extra. The only negative is if you don't like fish you will struggle some nights but that's the same in most hotels here.

Partner

10/10

Exceptional

17 Nov 2013

Jester&Sharlene

Highly recommend, will return again

My girlfriend and I chose the club premium package at the hotel which was exclusive for adults only, swimming pool areas, restaurants but still allowed to use the main facilities. Enjoyed the fact that it wasn't only buffet for breakfast lunch and dinner, there is an al a carte restaurant and a canary island Spanish tapas restaurant.

In close proximity to the beautiful beach. Lovely weather for November the top temps we had was 25 degrees.

Fantastic food, comfortable and clean rooms, bi lingual staff very helpful. We will be coming again!

10/10

Exceptional

27 Jul 2011

Nikki

Wonderful hotel

Wonderful Hotel with excellent food.

Partner

10/10

Exceptional

20 Jun 2026

Christian

Traumhafter Blick auf das Meer, super nettes Personal, saubere Zimmer, tolles Essen, gerne wieder.

Partner

10/10

Exceptional

29 Dec 2025

IACOPO

Struttura molto grande e molto ben organizzata. Abbiamo soggiornato nella sezione royal adult only in formula alla inclusive. Niente da eccepire. Buon cibo e ottimo servizio

8/10

Excellent

08 Dec 2025

Jan

Ble frastjålet en dyr parfyme av en. Hotell ansatt 😡trodde det ikke var uærlige mennesker på et så dyrt og flott hotell 😡maten var ikke den beste

Partner

10/10

Exceptional

25 Jul 2025

Verified traveler

Wirklich exzellentes Essen.

Self

10/10

Exceptional

17 Jun 2025

Alexandra

Cela a été une superbe découverte, je le recommande sans arrêt depuis que je suis rentrée!

Par contre, je trouve dommage qu’il n’y a pas d’infrastructures sur la plage. De ce fait on a profiter de la piscine de l’hôtel.

Merci pour cette belle expérience

Leisure Friends

10/10

Exceptional

23 Mar 2025

Tanja

Unser Aufenthalt im Occidental Jandja Playa - Royal Level war einfach perfekt! Superfreundliches Personal, sehr aufmerksam, tolles Essen, tolle Anlage, viele Annehmlichkeiten, Zimmer werden 2x täglich gemacht… einfach super! Einzig: die Zimmer sind schon ziemlich alt und das Essen war teils nicht warm.
Ansonsten rundum perfeter Aufenthalt!

Leisure Partner

4/10

Poor

03 Jan 2024

Klaus

Nicht nochmal

Altes Hotel, viele nervige Kleinigkeiten, Vorsicht beim Essen, mehr Schein als sein !

10/10

Exceptional

26 Jul 2023

Laura

Personal muy amable, todos los servicios a la disposición del cliente

Leisure Partner

10/10

Exceptional

28 Jan 2023

Matthieu

Très bien

Nous avons passé un agréable séjour, le petit déjeuner était excellent et le spa très appréciable

Partner

10/10

Exceptional

05 Dec 2022

jean luc

un royal level digne de son nom

2ème séjour dans ce très beau complexe hôtelier, tout est fait pour votre confort. le niveau royal level est parfait avec des prestations supplémentaires ( restaurant réservé, piscine dédié et chambre avec vue sur l'océan )
une mention particulière à Marianna qui nous accueille toujours dans un Français impeccable, et avec une extrême gentillesse

Partner

10/10

Exceptional

06 Jul 2022

Marta

Maravilloso

Mis amigas y yo tuvimos una estancia espectacular en el hotel. Todo el personal es súper amable e intentan hacerte la estancia lo más cómoda posible.
Las instalaciones también son maravillosas y tiene cerca la playa.
Por poner alguna pega, Lo que menos nos gustó fue el spa

Friends_and_family Friends

8/10

Excellent

15 Jun 2022

Volker

Fuerteventura

Cadre et vue magnifique sur l’océan depuis le balcon de la chambre.
Je ne recommande pas le buffet du soir.

Partner

10/10

Exceptional

28 Mar 2022

Sandro

Positiv war der allgemeine Zustand des Hotels. Stylistisch einfach traumhaft. Unglaublich weitläufiges Areal. Sehr schöne Anlage und zuvorkommender Service. Freundliches Personal und viel inkludierte Unterhaltung. Guter Standort und hervorragendes Essen.

Als negativ kann man nur Kleinigkeiten erwähnen. Manchmal fiel das WLAN aus und der Fussboden beim Royallevel ist ein Steinboden der extremen Lärm macht, wenn am Morgen Koffer oder der Wagen des Roomservices darüber fuhr. Dies wäre nicht weiter tragisch, aber da dies bereits noch vor 8 Uhr passierte, wurde ich öfters ungewollt geweckt.

Leisure Partner

8/10

Excellent

13 Dec 2021

FRANCISCO

Excelente estancia

Todo muy bien,trato excelente por parte del personal buena comida, y buenas instalaciones

Partner

10/10

Exceptional

21 Sep 2021

Stefano

Tutto eccellente

Leisure Partner

10/10

Exceptional

10 Sep 2021

Sandro

Super Unterkunft könnte immer wieder gehen.

Leisure Partner

6/10

Pleasant

20 Aug 2021

Verified traveler

La piscina royal level adults only es de niños una y un pozo la otra. Se debe usar la del otro hotel si ge gustan la piscinas… los servicios del otro hotel (bares, tumbonas, bebidas…) son de muy poco nivel.

Leisure Partner

6/10

Pleasant

15 Aug 2021

Verified traveler

Royal Level en precio medio médium en calidad

El hotel esta muy antiguo, necesita una renovación completa. La idea del Royal Level está mal planteada, donde te reciben es un lugar regular, sillas regular, lamparas torcidas que nadie debió pararse a nivelar en tiempo. El personal, excepto en zona de desayuno que eran muy agradables al igual que en cocina, el resto regular. La persona de recepción de Royal Level con prisas, te cuenta todo como un robot y ni te ayuda a llevar maletas ni nada a la habitación, poco empática, mal. La habitación muy grande, pero que la pared esté pintada a brochazos, pues mal. Pagas mucho mas por el royal Level, pero sientes como que se quieren quedar con tu dinero pero sin esforzarse mucho, es decir, se te queda cara de tonto. Sinceramente, no merece la pena, mejor buscar un hotel de mejor categoría o mas equilibrado

Partner

10/10

Exceptional

07 Mar 2020

Bente

A fantastic view

A very nice stay in a very nice hotel with a fantastic view to the sea and Beach.
The service especially in the ala carte restaurant and by Marianna in Guest Relations was super.
Food OK. Choise of buffet or ala carte
Lot of sundeck chairs in the adult only section.
Nice smaller pools in this area too.
Perfect free parking.

Partner