Name: Three Palms Lodge
Address: Kolmar Road, Auckland, 2025, NZ

10/10

Exceptional

09 Jul 2026

Lepani

100% good, and room were clean

Family_with_children

8/10

Excellent

19 Mar 2026

Seini

Easy parking. Alot nearby!

Family

2/10

Poor

18 Mar 2026

Fanwell Kenala

Have the worst experience. Despite advance notice of let check and lodge confirming and giving me a number to call for the night porter. I was made to wait for more than 2 hours. Phone given was going straight to voice mail. In the middle of the night, putting guests security at risk

2/10

Poor

01 Jan 2026

Batool

The room were not clean and different to the website. The couches were ripped, water on bathroom floor and ac was not working when I already advised I had asthma. The place is not suitable for kids as they have the bedrooms upstairs and lounge downstairs with bed so the bed are separated in different rooms which makes it hard for kids to sleep alone when travelling. The floor had dust and carpet stains when I spoke to the manager they said the room previously was storage room. It’s very upsetting considering it was new years and I had kids with me. We were planning to be there for 2 nights but ended up leaving as the first night we could not sleep because the ac was not working. I have still not received my refund which I expect in full.

Leisure Family_with_children

10/10

Exceptional

04 Dec 2025

Sunil

Great

10/10

Exceptional

26 Nov 2025

Grace

Friendly staff. Aircon. Nice room.

10/10

Exceptional

06 Nov 2025

Jesus

Clean room, well kept, Hunters Plaza right behind the motel.

Leisure Family

6/10

Pleasant

25 Oct 2025

Andrew

Room wass great. Inly thing missing were a couple of chairs to sit in. Area was ok. No problems. Would stay again

Partner

6/10

Pleasant

15 Oct 2025

Scott

Even tough we arrived during the posted check-in times, no one was there and I had to call a number for assistance. This neighborhood was not the safest (the least safe feeling place throughout my 4-week trip). The parking lot dirty and very narrow, making parking difficult. The room was adequate and as advertised.

Friends_and_family Friends

8/10

Excellent

23 Aug 2025

Sovala

Not bad. Facilities were great

Business_and_leisure

8/10

Excellent

21 Feb 2025

Eldine

Staff are amazing and friendly. Room is always clean and restocked. Only thing is not a great selection of channels for kids when we were in for the evening.

Leisure Family_with_children

8/10

Excellent

29 Jan 2025

Theresa

Good

10/10

Exceptional

28 Dec 2024

Matilda

Beds were firm and comfortable facilities clean

4/10

Poor

23 Dec 2024

Shan

close to food outlets

8/10

Excellent

14 Nov 2024

Douglas

Hotel itself is spartan but clean and quiet. Good bus and train service but a long way from downtown and tourist attractions. Discount mall nearby and shops for Indian and Muslim community.
Not as safe after dark. Several bars just up the road with shouting and police sirens at night.

Leisure Self

6/10

Pleasant

10 Nov 2024

Ross

Ok for price, but no seating other than one stool. Plenty of room for a small sofa or lounge chair.
TV didn't show local free-to-view channels.
Generally clean but carpet on stairs filthy.

Very comfortable bed

Business_and_leisure Self

8/10

Excellent

27 Oct 2024

Philip

The property is very close to a busy road but as we only had a one-night stay and an early start to catch a plane, it didn't bother us too much.

Leisure Family

10/10

Exceptional

18 Oct 2024

Priya

Nice place

8/10

Excellent

09 Jul 2024

Mo

Room was nice but was cold. Hard to operate heat pump

Leisure Partner

6/10

Pleasant

02 Jul 2024

Henry

Property on arrival had towels everywhere on the floor. The room we stayed in had not been vacuumed and although we stayed for 2 nights, they did make the bed and give us new towels, but still didn't vacuum. I wear glasses and even without my glasses on you could see the dirt on the carpet. Thats why my husband and I never left our luggage/bags on the floor and had to wear our shoes until we went to sleep. Plus side is the Hotel staff were nice, its just a shame that the deluxe room we paid for didn't feel \"deluxe\"

Leisure Partner

6/10

Pleasant

10 May 2024

Harpreet

Too noisy and AC wasn't working, No telephone number placed in room to contact staff.

Leisure Friends

10/10

Exceptional

10 May 2024

Priya

Great place & so convenient

Leisure Partner

10/10

Exceptional

03 Apr 2024

Mahendra

I was able to do a late check out

8/10

Excellent

19 Mar 2024

Cecelia

Be prepared for a bit of noise from neighbouring rooms and boy racers. Not the worst by any means. Clean enough. Very handy to airport and Countdown and food markets.

Business_and_leisure Self

6/10

Pleasant

16 Mar 2024

Larry

Yes I stayed here 3 nights when I paid for 4! Expedia let me down! 3 palms outside are gorgeous but it ends there. Cheap and clean with pleasant staff.

Leisure Self

10/10

Exceptional

01 Mar 2024

Sharmila

Options for meals - kitchen area.

Business_and_leisure Partner

8/10

Excellent

29 Feb 2024

monte

Great place to stay for the price range.

Leisure Self

8/10

Excellent

09 Feb 2024

Kazmia

The wifi reception wasnt the greatest bad reception but overall great hotel to stay at

Leisure Partner

8/10

Excellent

28 Jan 2024

Babu

OK

Leisure Partner

8/10

Excellent

17 Jan 2024

Giichi

Close to shops

The room was tidy and spacious for a family of 4. Was not expecting a fridge to be there so it was a bonus. So convenient to go to shops on foot. We were very satisfied with the lodge.

The only downside we witnessed was that other guests were locked out and there was no staff at the reception. It wasn't even that late, like 6pm. No matter how many times they tried to ring the reception, they could not get though to them. Fortunately, I could help out by ringing the back reception number prigrammed in our room phone. I felt sorry for the other guests.

Friends_and_family Family

8/10

Excellent

04 Jan 2024

Roni Randive

Motel was clean and rooms weee nice and spacious. Parking is quite tight if you have bigger vehicle.

Leisure Family

10/10

Exceptional

24 Nov 2023

Tesi

Close to location
Walking distance to Hunters Plaza
Restaurants around so a very handy place to stay

10/10

Exceptional

01 Nov 2023

Abdi Yonis

Everything was nice and perfect the only thing you need you think about your lovely hotel is the entrance doors needs some change it is difficult when it is raining slippery thank you anytime I visit Auckland it will be my accomdation during my stay in Auckland nice welcome of your reception thanks see you when I come back to Auckland

10/10

Exceptional

29 Oct 2023

Sue-Fran

Had a gret stay.

Leisure

8/10

Excellent

29 Oct 2023

Denise

Our stay was very gud friendly staff nice motel apart from the white blinds and ours were broken alot of light came in and just no plug in our hand basin in bathroom other than that very happy

10/10

Exceptional

27 Oct 2023

Selina

Convenient, very neat, friendly staff. It needs a lift to the next floor up.

Leisure Partner

10/10

Exceptional

19 Sep 2023

Ashish

Everything was perfect nice and easy check in and check out

Business_and_leisure Partner

10/10

Exceptional

15 Sep 2023

elizabeth

Love how the area is close with the night market. Staff was so nice and lovely.

Business Partner

8/10

Excellent

21 Aug 2023

Peteli

the property was nice and clean and everyone was so friendly and i would love to come back

10/10

Exceptional

15 Aug 2023

Kathryn

Nice and clean

Business Self

10/10

Exceptional

12 Aug 2023

Jacqueline

Property was in a really good location..Stayed for 2 nights with family..we will be coming back..

Leisure Family

6/10

Pleasant

09 Aug 2023

Nathan

Room 2 was very dated and some areas were not that clean. The carpet was stained in several places and the room smelt. It was impossible to sleep as the security light was shining right into the 3 rooms at the front. The pictures didn't match the room which was disappointing. However the room did serve a purpose and was fairly cheep.

10/10

Exceptional

08 Aug 2023

Roy

Reception was understanding and appreciative being advised of late arrival and together we worked out entry procedures.

Leisure

8/10

Excellent

06 Aug 2023

Jen

Spotlessly clean bathroom and beds

10/10

Exceptional

02 Aug 2023

Jiabao

Owner is very friendly

Self

10/10

Exceptional

31 Jul 2023

Madje

Cleanliness

Business_and_leisure Partner

10/10

Exceptional

25 Jun 2023

Maurine

I like that it caters for family.
Close to shopping and food outlets.
Easy signage and location.
Don't have any dislikes about the property.

Family_with_children

10/10

Exceptional

21 Jun 2023

PAUL

Would recommend as it’s close to the mall, very convenient to everything.

Leisure Partner

8/10

Excellent

16 Apr 2023

Kiri

The room was clean and tidy, and was an excellent location, easy travel to airport. and city centre, 20 min drive both ways, at time of travel.
But the street was popular with extra loud cars, and some loud people in the early hours of the morning.
But otherwise would come back.

Leisure Family

8/10

Excellent

14 Apr 2023

David

Generally very good.
Room 1 is subjected to very bright light all night from outside.
The room could do with a proper chair.
Staff were very helpful.

Leisure Self

10/10

Exceptional

31 Mar 2023

Massive

Best

Leisure Self

10/10

Exceptional

14 Mar 2023

Andrew

Friendly Staff, clean rooms, access to a shared kitchen

Leisure Friends

2/10

Poor

08 Mar 2023

Daniel

I did not get the room i paid for...did not get any compensation for a lesser room

Leisure Partner

2/10

Poor

08 Mar 2023

Elizabeth

We showed up at Three Palms lodge to find they had cancelled over booking and giving our room to someone else. They said they tried to call me but i had never gotten a call from them.
The commication between the Motel and Expedia must be faulty because there was nothing in my expedia booking to suggest my booking was cancelled. We were also told we had booked seperate rooms for different nights, and that our my credit card ad declined (i was never given an opptunity to pay online)

Leisure Friends

10/10

Exceptional

10 Feb 2023

Bruce

The room was very clean. I had twin beds. Refrigerator, microwave, dishes and silverware.

Lacking... a desk to sit at. They do have one tall chair to sit at the counter with.

Also on site a larger kitchen and storage for each room. A coin op laundry (bring you own soap).

Lots of stores and restaurant (mostly Indian food) and a McDonalds. The shopping center a block over is a huge mall with all your needs available except hardware. 5 miles from the airport make it a good stopover to and from the airport.. All that said not much to do in the area if your looking for entertainment. Price was right. A possible good spot for hostel folks who want to upgrade but also perfect for the weary road traveler

I would stay here again no problem. If not available there is a place across the street with the same lay out but no kitchen to use. Both had good prices

Leisure Self

8/10

Excellent

11 Jan 2023

Rupa

This property is tranquil. We did not get an immediate reasonable answer from the staff while being confused with the booking fee from Expedia.

Leisure Family_with_children

8/10

Excellent

09 Dec 2022

ALISON

Great customer service from friendly and helpful staff. Excellent shared kitchen area with cutlery,dishes,pots,pans. Stove, microwave, toaster and lockers to store food if needed. We used this area for 1 dinner and 2 breakfasts during our stay. Rooms serviced daily. The only negative for me was that I found the internal airflow system quite noisy but when I mentioned this on check out they thanked me for letting them know and said they would look into it. To end on a good note this is definitely value for money.

Leisure Partner

8/10

Excellent

02 Nov 2022

Lisa

I am very happy with our stay here very clean and provided everything we needed for our stay I would definitely recommend it to anyone
Lisa Moe

Family

4/10

Poor

12 Sep 2022

Mairi

The best thing in our room was the comfortable king size bed and pillows. The rooms are in need of refurbishment, probably the only update in the last 50 years was the addition of a heat pump. No seating in the room except for one tall stool, no hairdryer, TV only receiving Freeview channels, but not TV1 or TV2. Only kitchen items were cups, glasses, plates, cutlery, a fridge, microwave and jug in the room. But there is no tap or sink in the room to fill the jug - need to use a communal kitchen to cook and wash dishes. Room is marketed as Luxury, but not in this century.

Leisure Partner

8/10

Excellent

05 Sep 2022

Turuhira

Considering price, service and location. Three Palms was an awesome launch point before going out to explore.

Leisure Family_with_children

8/10

Excellent

04 Aug 2022

Geoff

Close to airport Clean and tidy

Leisure Self

8/10

Excellent

24 Jul 2022

Jase

Good after hours, we arrived 3am

Leisure Family_with_children

8/10

Excellent

18 Jul 2022

Arlene

I love staying here it’s very clean and tidy

Business_and_leisure Partner

4/10

Poor

03 Jul 2022

Nauma

Did not stay for there was no one at the reception after 1 hour wait.

8/10

Excellent

18 Jun 2022

Nicola

Lovely room, tv didn’t work very well

Leisure Family

10/10

Exceptional

10 Jun 2022

Sharron

Very clean. House keeping done every day. Parking a little tight. Road was noisy 1 night out of 5 we stayed there. Staff were lovely. Good location for cafes, mcdonalds and right next to a shopping centre. Easy access to motorway, airport and Manukau. Would stay again.

Partner

8/10

Excellent

24 Apr 2022

Roy

Convenient to shops

Leisure Family

10/10

Exceptional

31 Mar 2022

Luella

The location is perfect for whatever one could want as far as I'm concerned. Doctors nextdoor, fast food places galore, a mall with popular shopping like Sephora, public transport close by to the train station not far away if you want to walk to the station it'll give you a great cardio work out without steep hills. Spotlessly clean. The room I was in with my 3 son's welcomed us with a nice view of the street & the opening window brought in the scents of delicious food cooking somewhere. The kitchen facilities were clean & spacious with plenty of options of using whatever you needed to cook with, you just need to have everything you need to make what you want to make or go out to eat real close by. Parking extended to the rear. The only thing I didn't like was the large rubbish skip near the entrance, but then again I didn't have to walk far to off load my trash. Would live here if I could😁

Leisure Family

10/10

Exceptional

29 Mar 2022

Jane

Always a pleasure, clean & quite, no hassle parking.

Business Partner

6/10

Pleasant

17 Feb 2022

Ants

Communal kitchen, but you’ll need to bring your own stuff to it. Bed was awesome and nice room for price. But washing your coffee cup in the bathroom sink with your toothbrush cause there’s nothing else was different.

Business Self

2/10

Poor

05 Jan 2022

Helen

Bed have urinate smell did not know this until late at night where there is no one at reception. Mentioned in the morning but staff said they cant do anything about it. Did not sleep till morning because of the smell.

Leisure Friends

10/10

Exceptional

22 Oct 2021

Trestan

Great stay clean n quiet..Friendly staff

10/10

Exceptional

21 Aug 2021

Peter

The greeting was friendly and check-in was no hassle. The room was clean and tidy, unfortunately our stay was cut short by Covid. When we had to leave within 4 hours of our stay the front desk was helpful and asked for our contact details for a credit.

Leisure Partner

4/10

Poor

14 Aug 2021

Verified traveler

TelePhone was out of order
Bathroom tap was leaking somewhere
There was wet carpet near bathroom door
Basic TV channels
Room wasnt worth $145
It suppose to be luxury room but it wasnt even basic.

Leisure Partner

10/10

Exceptional

09 Aug 2021

Verified traveler

The room was nice and warm throughout the night and that was without using the heater.

Leisure Partner

8/10

Excellent

14 Jun 2021

Verified traveler

The lady l spoke to about leaving a key out for me as l wasn't getting to the lodge until late was very helpful and professional .

Leisure

10/10

Exceptional

02 May 2021

Verified traveler

Very good

Leisure Partner

8/10

Excellent

26 Oct 2020

Elizabeth

Economical in Papatoetoe.

Very clean. Comfortable king bed. Rear of building as requested. Facilities to make breakfast in the room and a big shared kitchen downstairs, which we didn't use as visiting family. Very convenient for us as family in south Auckland, handy to Manakau, but not the city centre really. Have stayed before, would stay again.

Partner

6/10

Pleasant

11 Oct 2020

Verified traveler

Disappointed.

I stayed two nights, room was fine overall but unfortunately I didn't receive fresh towels on day two nor was my rubbish bin collect, which overflowed.

Business

8/10

Excellent

06 Sep 2020

Bex

Room was clean and had everything we needed. Carpets were quite badly stained but for the price we werent too bothered. Staff on the fromt desk were lovely. Close to amemities.

Friends_and_family Family_with_children

8/10

Excellent

26 Jun 2020

Aria

I slipped in the shower so had to lay a towel down

Business

8/10

Excellent

22 Mar 2020

Mark

Generally good and priced well

Check-in was easy although the parking lot is a bit narrow to get into and park. Only one way in/out.

Friends_and_family Family

4/10

Poor

08 Mar 2020

Jazz

We stayed there for Nearly 3days. Nobody came for housekeeping for even once.

Friends_and_family Friends

8/10

Excellent

03 Mar 2020

Amber

Conveniently located. Helpful staff, messy parking area

Friends_and_family Family

10/10

Exceptional

28 Feb 2020

Verified traveler

It was clean and tidy. No staff around. Motel nice but area rough

Business Self

10/10

Exceptional

26 Feb 2020

Michelle

Clean and tidy the room has been refurbished the staff friendly and polite

Partner

8/10

Excellent

21 Feb 2020

Verified traveler

Liked: Easily accessible, friendly check-in staff, clean
Dislike: No kitchenette sink/tap etc in the room

Business Self

8/10

Excellent

18 Feb 2020

Tracey

It was close to airport which was perfect for our needs.

Friends_and_family Partner

8/10

Excellent

02 Feb 2020

Verified traveler

Close walking distance to food and shops. Renovated room

Friends_and_family Family

6/10

Pleasant

01 Feb 2020

Anonymous

Property was ok for what I needed, could have been a little cleaner but was sufficient for the night.

Business Family

2/10

Poor

23 Jan 2020

Famiza

Very bad experience

I did my booking in april 2019 byt when i arrived on 18th January 2020 they said they dont have my booking.it was for 2 adults n 2 teenagers n they wanted me to stay in a room with 1 double n a single bed n they will include a roller bed

Friends_and_family Family

6/10

Pleasant

09 Jan 2020

Val

Very convenient to shops & quite close to airport & transport.
The carpet in front of the fridge was quite grubby & needed cleaning.
The toilet seat did not align with the bowl... most off putting!

Friends_and_family Partner

10/10

Exceptional

02 Dec 2019

Verified traveler

Great price and so cheap. It’s clean and tidy. I’ve stayed here earlier this year and had a good experience then. The Papatoetoe night market is literally a minute walk from the hotel.

Noise carries easily in the hotel so if there are children on the same floor then you will hear them clearly. If kids don’t bother you then that’s fine. There was a child next door and it didn’t bother me but if you like peace and quiet then you do run the risk of families staying in the hotel.

Business_and_leisure Friends

8/10

Excellent

28 Nov 2019

Verified traveler

Bed was super comfortable - location to amenities really handy.

Business Partner

10/10

Exceptional

24 Nov 2019

Verified traveler

Clean and tidy with very nice staff's and good location for stay

Friends_and_family Partner

8/10

Excellent

21 Nov 2019

Verified traveler

I didn’t like how our fold out couch was really uncomfortable but I liked everything else

Leisure Friends

6/10

Pleasant

20 Nov 2019

Verified traveler

Was adequate

Partner

8/10

Excellent

20 Nov 2019

Verified traveler

We only stayed one night. Very clean and convenient for the airport.

Leisure Family

10/10

Exceptional

18 Nov 2019

Verified traveler

Very Clean.

Friends_and_family Friends

4/10

Poor

17 Nov 2019

Verified traveler

Price reflects quality of room. Carpet was stained throughout. Beds were uncomfortable and had a big mound part way down the bed. Toilet door wouldn’t close. Took a long time to get through to after hours when we arrived. Also nobody in reception when we checked out. Rubbish collection truck made a huge bang and crash at 6am. Would definitely spend the bit extra next time and get a nicer room.

Leisure Partner