Name: Hotel 52 Stanley
Address: Joicey Square, Stanley, DH9 0PG, GB

8/10

Excellent

01 Aug 2026

Anthony

Had a nice stay here. Staff are friendly and the room was clean and tidy. The breakfast was amazing. Thank you

10/10

Exceptional

10 Jul 2026

Simon

Our room was spotless as were the general areas. Comfy bed. Perfect location for Beamish Museum and some of the local golf courses. A more powerful shower would have been the only improvement for us. Really friendly staff. We would definitely stay here again.

Partner

10/10

Exceptional

09 Jul 2026

IAIN

Good place to stay - Rangos was good food at a good priced.

Self

8/10

Excellent

07 Jul 2026

Pauline

This was a very last minute booking. We were drawn in by the price which was good. No-one there when we arrived but detailed instructions got us in to our room. Very clean and modern double bedroom with bathroom. Help was available by phone but we didn't need it. Nearest restaurant not available Monday/Tuesday when we were there. Just across the road was a Greggs, Dominos and Starbucks. Plenty of pubs/restaurants within a mile/2 mile radius. TV buttons not working and window needs fixing. But on the whole a great place to stay.

Partner

8/10

Excellent

05 Jul 2026

Lynne

I spent 3 days at this hotel with a friend.
The hotel was spotlessly clean and the staff were friendly and helpful especially Jeannette. Nothing was too much trouble for her and she dealt with any issues we had . The hotel had a gym but the main areas, such as the bar/ bistro and the lounge was in a separate building to the hotel , which was just outside .
This was called Rangos
Although the hotel had limited times the reception was open, there were phone numbers we could ring if we needed help, and Jeannette gave me her personal number . She dealt with the issue with our door very promptly and sent someone to show us how to get into our room.. she also explained the remote control only worked when you turn the TV on manually

Hotel is near to Beamish museum and we used stanley taxis a lot but then found the bus station and taxi rank were by each other and bus fares are cheap.

The only fault we could see is the maintenance of the building , although that wasnt major . Jeanette seemed to be jack of all trades and was good to fix what she can .
We had a pleasant stay but did miss having a 24hr reception .
The hotel is situated in a housing estate which was very quiet
We didn't venture into stanley due to a short stay .
But thiank you to all the staff for their customer service and friendliness

Friends

8/10

Excellent

01 Jul 2026

Peter

The second room we were offered was much cleaner and Parking was great.

10/10

Exceptional

29 Jun 2026

Helen

Very clean rooms everything was spotless fluffy white towels a very good hospitality tray toiletries were good quality
The staff very helpful couldn’t do enough for you always available if needed . The manager gave 110% of everything . We would definitely stay again if we were in the area . Thank you for a memorable stay .

Partner

8/10

Excellent

28 Jun 2026

LAWRENCE

The room was clean and tidy. The blinds were not effective however, once the sun was up. There were also a lack of obvious power sockets in the room.
The check in process was efficient and effective although there were no check out procedures.

10/10

Exceptional

28 Jun 2026

Ivy

Could not find TV remote.other from that a great stay.carnt wait for next stay in December.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Alma

We have just arrived home after an excellent weekend at hotel 52. The girls in bar and restaurant could not do enough for us, and the food in rango's was very good. The only downside was as the weather was very sunny our rooms were very warm as there is no AC. But that said we will definitely be back.

Friends

10/10

Exceptional

20 Jun 2026

Claire

Lovely and clan hotel great for a stopover

Self

10/10

Exceptional

19 Jun 2026

ROBERT

Not a fan of remote reception and booking in but it all went well and I had a good stay.

Self

10/10

Exceptional

18 Jun 2026

TONY

Value for money.
Clean and tidy room.
A must for all.
Well worth it.

Partner

8/10

Excellent

12 Jun 2026

Carol

The location of the Hotel is excellent if you are visiting Beamish Museum. The interior of the hotel was very good, the rooms were clean & well presented, as was the bathroom nice white towels, plenty of hot water. What lets it down is the appearance outside the grass was very overgrown & we couldn’t open the window in our room(13) which made it very stuffy, apparently a previous guest had damaged the window lock, but I think it should have been put right straight away
Parking was great and the staff on checking in and out were friendly & helpful
Would definitely stay here again

Friends_and_family Friends

10/10

Exceptional

28 May 2026

Andrew

Very clean hotel, comfortable beds, excellent location if you are going to Beamish Museum

Family_with_children

10/10

Exceptional

16 May 2026

Gurwariam

yes

2/10

Poor

14 May 2026

Jacqueline

Review of two night stay at Hotel 52, Stanley from Friday 8th to Sunday 10th May 2026

Check-in was online only which required a smartphone and a reliable Wi-Fi signal, there are no reception staff on site during the normal working day.
The outer door was automatic so anyone could walk in. After collecting our key from a key safe we went to find our room. There was a security toggle with the key to open inner doors of the hotel but none of the security locks functioned so anyone could access all areas of the hotel. This is not safe. The only lockable door was the bedroom door. With no staff on site this is a disgraceful lack of security.
We had booked a double room with en suite facilities. The room appeared to be set up for single occupancy. The bed was a ¾ size double bed with a single mattress protector. There was only one chair which was very stained, one bedside table and one bedside light.
The bathroom was on a lower level and had three steep steps down with handrails either side. Both handrails were almost completely pulled from the wall and would have offered no support to a person who stumbled on the steps. There was no shaver socket in the bathroom and the hot water feed to the wash-hand basin was barely tepid. The shower was warm enough.
Two bath towels were supplied and two mugs for tea/coffee. These were the only sign that the room was for double occupancy.
There was no bin in the room for any litter we might have and it was not clear that housekeeping was only o

Partner

8/10

Excellent

10 May 2026

Gary

Clean and convenient for my stay. Internal security is still not activated (security doors to get to rooms) but the rooms are good and facilities excellent. I didn’t use the attached restaurant/bar, so can’t comment on those.

Self

2/10

Poor

10 May 2026

Michael

No staff on site at all and remote registration not straight forward WOULD NOT RECOMMMEND

Partner

10/10

Exceptional

04 May 2026

Arlene

Delighted with our room! It was very clean and fresh and well stocked with tea/coffee/chocolate, plus toiletries. The shower was easy to use, the water hot and plentiful, and the towels were thick and fluffy. The bed had a feather duvet which made it very luxurious and super cosy! The staff we met were polite, helpful and a credit to the company. We didn't use Restaurant next door for breakfast, but we did have an evening meal there (a cheese burger - two patties - and a chicken parmo - breaded chicken with tomato puree and garlic and cheese topping). The food was hot, the portion size generous and fantastic value for money. This place is ideal for visiting Beamish, or the Tanfield Railway (like we did). Seriously can't recommend it enough!

Partner

10/10

Exceptional

02 May 2026

John

Staff very helpful and friendly, my room was excellent a nice big bed, big walking shower and all very clean. Would gladly recommend a stay here.

Self

10/10

Exceptional

26 Apr 2026

Lorraine

Very clean and comfortable fornwhat we needed .the staff were very welcoming and couldnt do enough for us .
Breakfast at rangos was spot on with friendly staff as well
Would recommend the hotel

Partner

10/10

Exceptional

24 Apr 2026

John

Check in was easy, staff couldn't do enough for me, friendly and welcoming. Very nice large room, bed and clean shower room. Definitely come back if needed to and would highly recommend it.

Self

10/10

Exceptional

11 Apr 2026

Lindsay

No meals served on site, but available next door at restaurant, which is closed Mondays & Tuesdays

8/10

Excellent

09 Apr 2026

samantha

Cleanliness was excellent, no restaurant for most of my stay. Walls in room are paper thin, so can hear everything in next room!
Overall, booking in process very good, room was very good… maybe don’t place guesses in rooms next to staff, especially if they are ill and cough all night long!!!

Self

10/10

Exceptional

29 Mar 2026

Samantha

Room was fantastic. Lovely and clean. The rangos restaurant was unbelievable. The food was really nice and the service was great. Would 100% recommend

Family

8/10

Excellent

15 Mar 2026

Gary

Parking was fine check-in was easy. I didn't use the bar. Rooms are spotless.

Self

10/10

Exceptional

08 Mar 2026

Robert

Parking easy and room was spotless

Partner

8/10

Excellent

08 Mar 2026

Gillian

Second time we have stayed and found the room clean and comfortable. The one small comment is that a hairdryer would be been useful. However, very happy to recommend and would stay again.

Partner

10/10

Exceptional

01 Mar 2026

Stuart

Easy check in, spotless rooms.

Partner

6/10

Pleasant

23 Feb 2026

Helen

The hotel is basic but comfortable beds. The showers are temperamental sometimes hot sometimes cold . Its a self check in hotel with a code to get the key out the key safe. The reception isnt manned 24hrs a day . So check if you really need to see someone. We stay here once a mont ad my son has regular hospital appointments. And the hotel is close to family. Its cheap convenient and clean. We always take extra tea sugar milk as you only get enough for few cups of tea. And with the reception not been manned you cant ask for some more. But there is a one stop 5 mins away .

Partner

6/10

Pleasant

21 Feb 2026

Andrew

Yes

Partner

10/10

Exceptional

01 Jan 2026

Samantha

Staff on reception very friendly and helpful, rooms were very modern and clean, Parking on site good.

Friends_and_family Family

6/10

Pleasant

04 Oct 2025

Anthony

Great staff, friendly and helpful. Room was basic but for the price it did it's job. Comfy bed. Downside was no bulb in the bedside lamp and the TV didn't work, not that it bothered me that much but still to be mentioned as a paying customer.

Self

10/10

Exceptional

08 Sep 2025

Joanne

We stayed here before the GNR. Good location. Room was clean and bathroom is good. Check in was easy. It had a kitchnette which i didnt realise, so next time id be able to prepare my breaksfast before the run. Would definitely recommend.

Leisure Partner

8/10

Excellent

07 Sep 2025

Derek

Basic hotel that met the need for a couple of nights stay, remote check-in procedure was adequate but lacked the personal touch. Adjacent restaurant provided a range of food and drink and seemed popular with locals.

Leisure Self

8/10

Excellent

06 Sep 2025

Julie

Lovely clean rooms and communal areas, comfy beds and very convenient parking.
The restaurant had changed hands since I booked and is no longer dog friendly which presented a problem at breakfast which we had paid for. Fortunately a member of staff offered to look after our dog while we went to eat but we should have been informed beforehand.

8/10

Excellent

05 Sep 2025

Gordon

Good clean accommodation and pleasant staff. The only real fault was the car park needed some tidying up with weeds and overgrown grass, etc which gave a bad first impression of the hotel. Everything in the hotel was perfect apart from the items mentioned earlier.

Leisure Partner

8/10

Excellent

29 Jul 2025

Debbie

Clean and comfortable. The lift was out of order. Didn’t realise we needed to book in for breakfast! Staff were friendly.

10/10

Exceptional

13 Jul 2025

craig

Very pleasant

We were at a wedding at the south Causey inn .. room was a bit hot due to the weather ..

Partner

6/10

Pleasant

07 Jul 2025

Diane

We had contacted the hotel before arrival and on the pre arrival check in to say that my husband had mobility issues, we were put into a room on the first floor but the lift was not working. It was a major struggle for him. They assured us it would be fixed by that evening, as it was a Friday afternoon when we arrived I was dubious. The next day we were offered a ground floor room. The rooms need to be sound proofed as we could hear when someone was using water, washing, showering filling the kettle. Also could hear people talking as though they were outside our room. The staff were lovely, but after the experience we had we feel we are due compensation.

Leisure

2/10

Poor

12 Jun 2025

raychael

On arrival after checking in via email i didnt receive an email back with my room number. I called the nuber on the reception desk and was told my room number via them but the key was not there. I was told that they were still probably servicing the room but as it was 5pm and check in was from 4 i was a little surprised. I was then told to wait in reception for someone to come and assist me. 20 minutes later a woman arrived and took us to the room to find no towels or tea and coffe making stuff. (Milk teabags cups). I called her again and was told she would bring some up. After travelling for 3 hours all i wanted was a cup of tea! 20 minutes later she arrived with 1 towel a carton of milk and 2 chipped mugs. I have since kearnt that the local dss are housed in this hotel which wasnt stated so there were young people hanging around which was unnerving. At around 3 am there was an argument happening outside between 2 of them which caused me some concern. The room was hot and stuffy maybe a fan wouldn't go a miss and the bed was tiny
Never again

Leisure Partner

10/10

Exceptional

22 May 2025

catherine J

Excellent hotel

We needed to book in early and after a phone call to them it was not a problem. Absolutely spotless room and bathroom cleaner than most 4* hotels, easy parking . Everything you could need and at half the price of those nearer Beamish or wedding venues. staff warm and welcoming , well done Hotel 52.

Partner

6/10

Pleasant

18 May 2025

Joshua

We were quite disappointed with our accommodations. The facility was very rundown and in need of repair. The walls were scratched up and had duct tape on them.

Leisure Family

2/10

Poor

15 May 2025

Andrew

Shocking hotel/hostel girls outside smoking weed when we arrived. The rooms were awful, no one on reception when we arrived just a note left saying had to leave early.

Business

8/10

Excellent

12 May 2025

Eric

Check-in was easy. Excellent welcome and key system explained.

Minor issues. 13amp sockets not easy to access, took a while to find the spare sockets, all were behind furniture!

Only one bedside lamp. Not a major issue this time, as we only needed the room for sleeping. However, for a longer stay bedtime reading would have been an issue.

Problem with the door handle being loose. It was reported and we were assured that it had been logged and would be dealt with.

We will be staying again when we need to be in the area.

Leisure Partner

8/10

Excellent

05 May 2025

Paul

Very clean, newly refurbished room (#14) with a very well stocked tea tray and good towels and bedding. On a Sunday night, there were limited eating options nearby, so we had a chinese and pizza takeaway in our room. The room was let down by needing just a little more maintenance - the desk chair was broken and the door handle was loose. Its also a noisy hotel because although other guests were just going about their normal business the sound seemed to really carry and echo through the corridor.

Leisure

10/10

Exceptional

19 Apr 2025

Jeremy

Totally Recommend this Hotel 😍👍⭐️⭐️⭐️⭐️⭐️

Leisure Family

6/10

Pleasant

16 Apr 2025

Alex

Basic but ok.

Clean and spacious room. Comfortable mattress. Tea and coffee available. Odd smell, no ventilation- windows does not open. Tv turned on at volume every 30min. Had to unplug it. Shower made high volume high ptich noise continuously. Bed small why no king size. Lots of noise travel between rooms.

Friends_and_family Family

10/10

Exceptional

07 Apr 2025

Phil

Very good location to visit Beamish museum. Staff all very helpful. A big thanks to Jeanette on reception

Leisure Family

10/10

Exceptional

15 Mar 2025

Karen

No breakfast any more . It’s fine , but very basic . But clean and pleasant.

Leisure Partner

8/10

Excellent

14 Mar 2025

john

One night in Stanley

Pleasant room, concise instructions for auto-check in, clean throughout

Self

10/10

Exceptional

03 Mar 2025

Hugh

Very friendly staff room very clean bed comfortable. EXCELLENT Breakfast.

Leisure Partner

10/10

Exceptional

28 Feb 2025

Hollie

Excellent value for money. Breakfast of champions

Partner

10/10

Exceptional

27 Jan 2025

Anthony

First class

8/10

Excellent

26 Jan 2025

Martine

The room was spotless, with a large bedroom and shower room. Everything was provided that I needed and the reception staff were very helpful.

The only thing I would have liked was the bins to be emptied every day.

Leisure Self

10/10

Exceptional

30 Dec 2024

Lee

Great value at a great hotel.

Great hotel, great value and superb support from the staff.
Rooms were large and clean. Will certainly book again in the future.

Friends_and_family Family

10/10

Exceptional

26 Dec 2024

Robert

Solo trip

Check in process a bit strange so you need email access
When reception lady called she was very helpful

Self

8/10

Excellent

23 Dec 2024

Verified traveler

Hotel 52 Stanley

It was clean with good amenities. Restaurant downstairs and walking distance to Greggs, Starbucks and Dominos.
A nice drive to nearby pubs and restaurants as well.
Hotel has a lift for those who can’t walk up stairs. Good security and it was quiet.

Friends_and_family Family

10/10

Exceptional

19 Dec 2024

Norman

Friendly staff and always cheerful and helpful. Hotel spotless , room spotless, warm and cosy. Convenient parking and breakfast at Tangos next door excellent

Leisure Family

10/10

Exceptional

03 Nov 2024

Mark

Clean hotel friendly staff definately go again

Partner

10/10

Exceptional

28 Oct 2024

Gary

Room was great. It was warm, spacious and very clean. Bathroom was the same. The tea and coffee making facility was well stocked and there was even an iron and ironing board available on the landing.
One down side was that there wasn’t always staff on hand at reception to answer any queries or resolve issues quickly.

Friends_and_family Family

10/10

Exceptional

06 Oct 2024

Bernard

\this was clean the staff where really great. I was not happy about the check in with the wall safes but other than that it was great.
The food was great value as was the drinks it was also very clean and the staff where very helpful.
We where very pleased with our stay being only 5 mins from Bemish

Leisure Partner

10/10

Exceptional

05 Oct 2024

John

Friendly clean excellent value.

Leisure Friends

10/10

Exceptional

29 Sep 2024

Juss

Absolutely amazing cleaning staff were amazing too really helpful. We were so impressed when we saw our room amd will be returning again. In the morning i had an accident and spilt boiling water on me and a lady from the cleaning staff was so helpful she went above and beyond and helped me so so much will be ruturning and reccomending here 10/10 for the room for price and 10/10 staff thank you!

Business_and_leisure Family_with_children

8/10

Excellent

28 Sep 2024

Christopher

The staff are very friendly and nothing is too much trouble. They work very hard. The one thing I did notice was that there are some residents who are obviously homeless and living there who are very rude to the staff which is totally un-necessary as the staff simply turn the other cheek which is very brave of the staff.

Leisure

10/10

Exceptional

23 Sep 2024

Linda

The Hotel was nice and clean and the staff very polite and helpful. The surrounding areas were a little disappointing. We found a very good pub for food and drink, the south causey.

Partner

10/10

Exceptional

18 Sep 2024

Alan

Lovely and clean

8/10

Excellent

14 Sep 2024

Ruth

Don’t be put off by lack of parking or look of building/area etc , clean, comfortable spacious room with good breakfast choice. No staff available for checkin or checkout but good communication via email and key ready for us. Thank you

Leisure Partner

8/10

Excellent

13 Sep 2024

Lilian

Only reason we didn’t give it excellent was…..
the restaurant is closed on Monday & Tuesday evenings and other than Granola, there was no other cereal on menu. There was no armchairs in our room & had to lie on bed to relax & there was only two coat hangers on rail.

Room was very clean & staff very friendly and helpful. We found the process for checking in very easy & no problems finding the key code to get keys from key box.

We would come back again.

Leisure Family

10/10

Exceptional

10 Sep 2024

JULIE

Clean, quiet, and comfortable, will definitely stay again

Leisure Friends

8/10

Excellent

06 Sep 2024

Audrey

Food at the restaurant next door was very good. The room was well decorated and clean.

Leisure

10/10

Exceptional

03 Sep 2024

David

Good value nice clean place to stay staff very helpful

Leisure Self

10/10

Exceptional

02 Sep 2024

mark

Clean and Friendly and Efficient ,can’t ask for morw

6/10

Pleasant

01 Sep 2024

Les

No-one in attendance to ask if we could book a breakfast, this may have been a blessing in disguise. When I got the key to our room, we found the door open, not the best start. Overall, a very shoddy set up, which detracted from a good weekend.

Leisure Partner

10/10

Exceptional

29 Aug 2024

David

Polite, helpful receptionist. Easy access for all amenities, very reasonable price for the family room, and on site dining/drinks was very handy. Would highly recommend.

Leisure Family

10/10

Exceptional

13 Aug 2024

Elizabeth

Great hotel , stayed 2nights to attend a family wedding at South Corsey Hall , only 3 mins away in a taxi. Great restaurant and bar attached to hotel with lovely food and great friendly service. Overall great value for money

Friends_and_family Family

10/10

Exceptional

13 Aug 2024

Anthony

Friendly welcoming staff. Spacious, clean rooms. Hearty breakfast choices.

Leisure Family

4/10

Poor

13 Aug 2024

Peter

The double bed was a basic double and not fit for purpose for this day and age very tight squeeze and uncomfortable

Leisure Partner

10/10

Exceptional

08 Aug 2024

carol

Great for one night..pub nxt door didn't eat there so cannot comment .did drink..pricy and wine could been better for money..hotel easy entrance secure..lady on desk lovely..

Leisure Partner

4/10

Poor

04 Aug 2024

Donna

Stay was ok, unfortunately no loo roll in accommodation, bins not emptied and power tools woke us up at gone midnight.

Used to air BnB and using premises which are not staffed but in those instances I expect cleaning to have taken place and basics like loo roll to be restocked.

There was a gents on site and I was able to make do and find provisions but travelling as a family of 4 the aforementioned was problematic.

Shame as had potential to be ideal but all in all a disturbed nights sleep tipped it over for us.

Friends_and_family Family

10/10

Exceptional

04 Aug 2024

John

Wedding stopover

Arrived early evening greeted by freindly staff, unfortunately the lift was out of order which the staff apologised for but the stairs were fine, clean and well lit, room was perfect for our one night stop over, modern clean and well maintained, bed was clean and comfortable.

Friends_and_family Friends

8/10

Excellent

23 Jul 2024

Roger

Well placed for visiting Beamish Museum.

Leisure Family

2/10

Poor

14 Jul 2024

Mark

Property was fine, arrived at 5pm no one there, no prior contact so unable to access eventually after phoneing an urgent help number we were given a code at 7.30pm to get into the hotelll very stressful and inconvenient.

Leisure

10/10

Exceptional

13 Jul 2024

Sara

We liked the friendliness and helpfulness of the staff. Sparkling clean room. Convenient dining facility. Very quiet location even though near town.

Leisure Partner

4/10

Poor

05 Jul 2024

Peter

AVOID!

Booked on the hotels.com website at short notice. Hotel info states \"Reception 24/7\" ...... it is not. Reception was a small serving hatch, no staff present, no phone, no info, nothing. I found a number on hotels.com app, a female answered and said I should have received an email with a link to book in and a code for a room key box. She stated \"sometimes it works, sometimes it doesn't\" ..... helpful! Eventually received an email with a link to book in and managed to get the key box code, it all took about 20 minutes.
The hotel is very basic (in fact very very basic). We were allocated room 14. The room was clean and had two beds. One was trying to be a double and failing badly, it was so small we couldn't turn over without hitting each other. I measured it with my phone charging cable. When I got home I discovered it was 46 inches wide, standard width for a double bed? ... 54 inches.
Room 14 is on the first floor. Below our windows was a loud heating exhaust that activated every 15 minutes or so, we closed the windows, it didnt help. We thought we'd watch the TV but there was no remote. We managed to turn it on and change channels etc manually, at 6 O'Clock in the morning it turned itself on!
I emailed the manager with all this info and have received no acknowledgement.
I suspect there is some creative writing of other reviews. We booked two nights, we stayed for one. Would we stay again? .....never.

Partner

8/10

Excellent

09 Jun 2024

Lynne

Spotlessly clean rooms, excellent service next door at Rangos by Sam,
Would stay again

Partner

8/10

Excellent

07 Jun 2024

Alan

Great value hotel with helpful staff. Rooms were clean and the beds comfortable. Decent breakfast in the adjoining restaurant

Leisure Partner

10/10

Exceptional

02 Jun 2024

Janet

The property is spotlessly clean, the staff member who checked us in was polite and friendly, The room was very spacious. The only thing in the room that was lacking was a mirror, there is one in the bathroom but if like myself you want to straighten your hair there is no mirror to do so. The restaurant joined onto the hotel is fantastic, the staff and food we couldn’t fault.

Leisure Family_with_children

10/10

Exceptional

02 Jun 2024

Glen

Weekend stay

Had a great stay overnight. Room was perfect for what we needed and the friendly staff could not do enough for us.
Anything we needed we just asked for (Iron/iron board) they got for us.

Partner

8/10

Excellent

01 Jun 2024

Felicia

This was a quaint property wirh attached restaurant.

Leisure

10/10

Exceptional

27 May 2024

Kevin

Didn’t receive a pre check in form so had to ring a number on arrival in order to obtain key for room- apart from that perfect- plus lovely restaurant next door with lovely staff

Leisure Self

4/10

Poor

24 Mar 2024

Bryan

Wall were paper thin and shower badly maintained.

8/10

Excellent

24 Mar 2024

Helen

HOTEL 52 Is very convenient for us. My son lives 5 minutes away ,so when we visit its ideal. The hotel itself is lovely. Rooms very comfortable and spacious. We stayed in quadruple room 1 double 2 singles. The only reason i took off a star was the toilet rool holder was hanging off the wall. I tried to report it but there was no one at reception. There was a number to call . But we had a appointment to get to . This is our 2nd stay at the hotel and we definitely will be staying again. The restaurant Rangos is fantastic lovely food and lovely service. 😊

Leisure Family

10/10

Exceptional

21 Mar 2024

Karl

Great!

Clean & easy. Great for a short stay.

Business

10/10

Exceptional

23 Jan 2024

Tharsha

Highly recommended Hotel, very clean.

Leisure Family

10/10

Exceptional

23 Jan 2024

Tharsha

Highly recommended property, Good staff.

Business_and_leisure Family

8/10

Excellent

21 Jan 2024

Christine

Our arrival at the hotel was met with a very warm welcome. The lady on reception was more than happy to tell us about the area, and recommended places to eat, which turned out to be very good. She was really helpful and informative, although she did seem to be slightly distracted, but we later learned that her son had been rushed into hospital with chest pains, but she couldn’t leave as there was no one to take over, which we thought was very commendable of her. The price was quite competitive, compared to other hotels and our room was quite nice, and very clean, but the tv continually turned itself on, and the handle on the bathroom door was loose, but these are minor issues that can be resolved. Despite this, we will definitely return.

Leisure Partner

10/10

Exceptional

21 Jan 2024

Debra

Lovely and clean

No one on reception during the night, anyone could walk in - this made me quite anxious and and didn't feel safe. Wouldn't want to stay there on my own.
Also at one point during the night i had misplaced the hotel room key but luckily we hadn't but there would have been a problem, if we had and no one available on reception.
Paper cups - prefer proper cups and spoons.

Price was very good for 2 adults for 2 nights.
Would use again if someone is on reception during the night.

Business_and_leisure Family

10/10

Exceptional

18 Jan 2024

nilani

I like to stay again if I had chance.
Very clean and staff are good