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Crowne Plaza Newcastle Stephenson Quarter

Newcastle-upon-Tyne · United Kingdom

Hawthorn House, Forth Banks, Newcastle upon TyneView location

9.0/10Excellent1,004 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort9.2/109.2
Condition9.2/109.2
Amenities9.0/109.0
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Crowne Plaza Newcastle Stephenson Quarter

Smart central Newcastle hotel with refined meeting spaces and Gin BarJust steps from Newcastle rail station in the city centre, Crowne Plaza® Newcastle - Stephenson Quarter hotel offers upmarket style and gracious service.

Newcastle Airport (NCL) is a 15-minute drive, and there’s paid parking in the multi-storey car park next door. A 10-minute walk takes you to Central Station for frequent Metro trains around the city.

Corporate guests can host up to 400 people in 9 event spaces, and Completely Connected power access ensures you’re always productive. Conferences and concerts at the iconic Sage Gateshead cultural centre are less than a mile away.

City centre shops are within a short walk, and football fans are 20 minutes by foot from Newcastle United’s St. James' Park.

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At this hotel you can enjoy:- Free WiFi- A 24-hour Business Centre- All Day DiningAfter a day of meetings or sightseeing, unwind in the spa, indoor pool or gym. Treat yourself to a massage, followed by cocktails in our Gin Bar.

Savour brasserie-style British cuisine in Hawthorns restaurant – if you’re busy, Fast & Fresh menu selections help you stay focused. Our Sleep Advantage® programme ensures restful nights in stylishly decorated rooms with premium bedding and the option of Quiet Zone accommodation. For exclusive Club Lounge access, book a Club room.

With a stay at Crowne Plaza Newcastle - Stephenson Quarter by IHG in Newcastle-upon-Tyne, you'll be within a 10-minute walk of Castle Keep and Chinatown. This spa hotel is 0.6 mi (1 km) from Tyne Bridge and 0.8 mi (1.3 km) from Eldon Square Shopping Centre.

Make yourself at home in one of the 251 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Newcastle-upon-Tyne? This hotel has 3003 square feet (279 square meters) of space consisting of a conference center and meeting rooms.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Green Tourism Program LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately GBP 21.95 for adults and GBP 9.50 for children
    • Nearby parking fee: GBP 15 per night (328 ft away)
    • Pet fee: GBP 25 per pet, per week
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Arabic

    Russian

    English

    Italian

    French

    Dutch

    Spanish

Nearby attractions

Genting Casino Newcastle 0.2 km / 0.1 mi
Life Science Centre 0.3 km / 0.2 mi
Newcastle-upon-Tyne St. Mary's Cathedral 0.5 km / 0.3 mi
Castle Keep 0.6 km / 0.4 mi
O2 Academy Newcastle 0.6 km / 0.4 mi
Newcastle-upon-Tyne St. Nicholas' Cathedral 0.7 km / 0.4 mi
Newcastle-upon-Tyne Discovery Museum 0.7 km / 0.4 mi
Bigg Market 0.7 km / 0.5 mi
High Level Bridge 0.7 km / 0.5 mi
Chinatown 0.8 km / 0.5 mi
Grey Street 0.8 km / 0.5 mi
Eldon Square Shopping Centre 0.8 km / 0.5 mi
Newcastle-upon-Tyne Theatre Royal 0.9 km / 0.5 mi
Grainger Market 0.9 km / 0.5 mi
Alderman Fenwick's House 0.9 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2015
  • Total number of rooms: 251
  • Number of floors (main building): 6
  • Twin rooms: 21
  • Double rooms: 118
  • Junior suites: 10
  • Suites: 14
  • Executive rooms: 29
  • Superior rooms: 63
  • Accessible rooms: 6
  • hotel
  • American Express
Show 81 more facilities & services
  • Diners Club
  • MasterCard
  • Visa
  • Visa Electrón
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Small pets allowed (under 5 kg)Extra charge
  • Large pets allowed (over 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Car hireExtra charge
  • Room service
  • Laundry serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Cloakroom
  • Lift access
  • Terrace
  • Concierge
  • Gym
  • NewspapersExtra charge
  • Luggage roomExtra charge
  • Dining area: 1
  • Clothes dryer
  • Electric kettle
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Banquet hall
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room
  • Projector
  • Conference hostess
  • Printer
  • Photocopier
  • Business centre
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • Steam bathExtra charge
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa treatments
  • Spa centreExtra charge
  • Breakfast
  • Breakfast served to the table
  • Hot breakfast
  • Early bird breakfast
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Special dietary options
  • Gluten-free meals
  • Vegetarian meal
  • Snacks
  • LGTBIQ friendly
  • Identification card at arrival
  • Non-smoking establishment
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

AI

All Inclusive

Meals and selected drinks/services may be included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE ONE BEDROOMSUITE • ONE BEDROOM • 1 Bedroom • 28 m²SUI.B1
    SUITE ONE BEDROOMPhoto unavailable8 photos

    Crowne Plaza Newcastle Stephenson Quarter

    SUITE ONE BEDROOM

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Crowne Plaza Newcastle Stephenson Quarter

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Crowne Plaza Newcastle Stephenson Quarter

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-4

    Photos are not available for this room type.

    Crowne Plaza Newcastle Stephenson Quarter

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Crowne Plaza Newcastle Stephenson Quarter

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Crowne Plaza Newcastle Stephenson Quarter

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-4

    Photos are not available for this room type.

    Crowne Plaza Newcastle Stephenson Quarter

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Crowne Plaza Newcastle Stephenson Quarter

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 34 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Crowne Plaza Newcastle Stephenson Quarter

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Toiletries
    • Alarm clock
    • Tea and coffee making facilities
    • Wheelchair-accessible
    • Ironing set
    • Hydro-massage bath
    • 220V power supply
    • Turndown service
    • Bathtub
    • Wake-up service
    • Safe
    • Individually adjustable heating
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Hi-fi
    • Minibar
    • Bathroom
    • Shower
    • Plug adaptor
    • Make-up mirror
    • Carpeted floors
    • Bathrobes
    • Desk

    Facilities with extra charge

    • Wi-fi
    • Internet access
    • Individually adjustable air conditioning
    • Slippers

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Crowne Plaza Newcastle Stephenson Quarter

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BEDROO.QN

    Photos are not available for this room type.

    Crowne Plaza Newcastle Stephenson Quarter

    Room QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size Bed • 28 m²DBL.H6-QN
    DOUBLE Accessible-Queen Size BedPhoto unavailable3 photos

    Crowne Plaza Newcastle Stephenson Quarter

    DOUBLE Accessible-Queen Size Bed

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Room amenities

    • Direct dial telephone
    • TV
    • Radio
    • Hi-fi
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Make-up mirror
    • Plug adaptor
    • Bathrobes
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Desk
    • Toiletries
    • Alarm clock
    • Hydro-massage bath
    • 220V power supply
    • Turndown service

    Facilities with extra charge

    • Individually adjustable air conditioning
    • Wi-fi
    • Slippers

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 29 m²DBL.QN-5
    DOUBLE QUEEN SIZE BEDPhoto unavailable6 photos

    Crowne Plaza Newcastle Stephenson Quarter

    DOUBLE QUEEN SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-5

    Room amenities

    • Wheelchair-accessible
    • Safe
    • Individually adjustable heating
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Hi-fi
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Plug adaptor
    • Make-up mirror
    • Bathrobes
    • Desk
    • Toiletries
    • Alarm clock
    • Hydro-massage bath
    • 220V power supply
    • Turndown service
    • Wake-up service

    Facilities with extra charge

    • Individually adjustable air conditioning
    • Slippers
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Crowne Plaza Newcastle Stephenson Quarter

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 37 m²DBL.2D-1
    DOUBLE TWO DOUBLE BEDSPhoto unavailable15 photos

    Crowne Plaza Newcastle Stephenson Quarter

    DOUBLE TWO DOUBLE BEDS

    Room photos

    15 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Room amenities

    • Minibar
    • Hi-fi
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • TV
    • Plug adaptor
    • Make-up mirror
    • Bathrobes
    • Desk
    • Toiletries
    • Alarm clock
    • Hydro-massage bath
    • 220V power supply
    • Turndown service
    • Wake-up service
    • Wheelchair-accessible
    • Safe
    • Individually adjustable heating
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities

    Facilities with extra charge

    • Slippers
    • Wi-fi
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1-1

    Photos are not available for this room type.

    Crowne Plaza Newcastle Stephenson Quarter

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Crowne Plaza Newcastle Stephenson Quarter

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Crowne Plaza Newcastle Stephenson Quarter

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 28 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable6 photos

    Crowne Plaza Newcastle Stephenson Quarter

    DOUBLE QUEEN SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Bathrobes
    • Desk
    • Toiletries
    • Alarm clock
    • Hydro-massage bath
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Hi-fi
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • 220V power supply
    • Turndown service
    • Plug adaptor
    • Make-up mirror

    Facilities with extra charge

    • Slippers
    • Individually adjustable air conditioning
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 29 m²DBL.QN-1
    DOUBLE QUEEN SIZE BEDPhoto unavailable7 photos

    Crowne Plaza Newcastle Stephenson Quarter

    DOUBLE QUEEN SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Room amenities

    • Carpeted floors
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Hi-fi
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Turndown service
    • Hydro-massage bath
    • Alarm clock
    • Toiletries
    • Desk
    • Bathrobes
    • Make-up mirror
    • Plug adaptor

    Facilities with extra charge

    • Individually adjustable air conditioning
    • Wi-fi
    • Slippers

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 28 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable11 photos

    Crowne Plaza Newcastle Stephenson Quarter

    DOUBLE KING SIZE BED

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Tea and coffee making facilities
    • 220V power supply
    • Turndown service
    • Wake-up service
    • Wheelchair-accessible
    • Direct dial telephone
    • TV
    • Radio
    • Hi-fi
    • Minibar
    • Hydro-massage bath
    • Ironing set
    • Carpeted floors
    • Individually adjustable heating
    • Safe
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Plug adaptor
    • Make-up mirror
    • Bathrobes
    • Desk
    • Toiletries
    • Alarm clock

    Facilities with extra charge

    • Wi-fi
    • Individually adjustable air conditioning
    • Slippers

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Crowne Plaza Newcastle Stephenson Quarter

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW QUEEN BEDDOUBLE • CITY VIEW QUEEN BEDDBL.CV-QN

    Photos are not available for this room type.

    Crowne Plaza Newcastle Stephenson Quarter

    DOUBLE CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG

    Photos are not available for this room type.

    Crowne Plaza Newcastle Stephenson Quarter

    DOUBLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BED • 1 Bedroom • 28 m²JSU.KG
    JUNIOR SUITE KING SIZE BEDPhoto unavailable8 photos

    Crowne Plaza Newcastle Stephenson Quarter

    JUNIOR SUITE KING SIZE BED

    Room photos

    8 photos

    Room overview

    Smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Room amenities

    • TV
    • Housekeeping
    • Satellite TV
    • Pay movies
    • 220V power supply
    • Wi-fi
    • Individually adjustable air conditioning
    • Shower: 1
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 28 m²ROO.ST-1
    Room STANDARDPhoto unavailable9 photos

    Crowne Plaza Newcastle Stephenson Quarter

    Room STANDARD

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Room amenities

    • Bathroom: 1
    • TV
    • Internet access
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wi-fi
    • 220V power supply
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 28 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable5 photos

    Crowne Plaza Newcastle Stephenson Quarter

    DOUBLE Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Carpeted floors
    • Housekeeping
    • Plug adaptor
    • Make-up mirror
    • Bathrobes
    • Desk
    • Toiletries
    • Alarm clock
    • Hydro-massage bath
    • 220V power supply
    • Turndown service
    • Wake-up service
    • Wheelchair-accessible
    • Safe
    • Individually adjustable heating
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Hi-fi
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom

    Facilities with extra charge

    • Slippers
    • Wi-fi
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Crowne Plaza Newcastle Stephenson Quarter

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Crowne Plaza Newcastle Stephenson Quarter

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 28 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable8 photos

    Crowne Plaza Newcastle Stephenson Quarter

    DOUBLE TWO DOUBLE BEDS

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-1

    Photos are not available for this room type.

    Crowne Plaza Newcastle Stephenson Quarter

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Crowne Plaza Newcastle Stephenson Quarter

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Crowne Plaza Newcastle Stephenson Quarter

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 35 m²DBL.QN-3
    DOUBLE QUEEN SIZE BEDPhoto unavailable6 photos

    Crowne Plaza Newcastle Stephenson Quarter

    DOUBLE QUEEN SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-3

    Room amenities

    • Hi-fi
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Plug adaptor
    • Make-up mirror
    • Bathrobes
    • Desk
    • Toiletries
    • Alarm clock
    • Hydro-massage bath
    • 220V power supply
    • Turndown service
    • Wake-up service
    • Wheelchair-accessible
    • Safe
    • Individually adjustable heating
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Minibar

    Facilities with extra charge

    • Slippers
    • Wi-fi
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 28 m²DBL.KG-3
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Crowne Plaza Newcastle Stephenson Quarter

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Crowne Plaza Newcastle Stephenson Quarter

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Crowne Plaza Newcastle Stephenson Quarter

9.0
Excellent
1,004 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
9.2 /10
Condition
9.2 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
01 Aug 2026
Matthew
Family enjoyed their 2 day break
8/10
Excellent
29 Jul 2026
Manu
Although we had to wait 30mins upon arrival for our room, the staff in the restaurant and rest of the hotel were great.
10/10
Exceptional
27 Jul 2026
Euan
Myself and my partner have been to this hotel before last year and absolutely loved it! It’s such a beautiful hotel and the pool and gym is a great bonus! There’s a sauna and hot tub in the pool, it’s extremely clean and very relaxing. The rooms are gorgeous and very clean. The hotel is is a 5 minute walk from the train station, 8min Uber to the Metrocentre, and minutes away from the high street packed with shops, cafes, restaurants etc. my partner and I travel a lot for weekend trips around the uk and this hotel is by far our favourite! Our second time staying here, and most definitely won’t be our last! Can’t recommend this hotel enough!!!!
8/10
Excellent
24 Jul 2026
soheila
Everything else was excellent, but we were initially given a room where the air conditioning wasn't working during the heatwave. They obviously knew that when I reported the issue. I was told the hotel was fully booked and that we couldn't change rooms. Instead, they sent two fans to our room. As the windows couldn't be opened, the room was unbearably hot, and there was no way we could stay there.

I went back downstairs and explained that if they couldn't move us to another room, we would have to leave. Thankfully, they used their magic wond and found us another room.

The hotel is central . Next to the train station. The pool was very nice.

Thank you.
10/10
Exceptional
22 Jul 2026
Dariusz
Good location, spacious room and good amenities
10/10
Exceptional
19 Jul 2026
Angela
Rooms are spotless, staff friendly and helpful, food is delicious and parking was ideally located, lots of night life close by but wasn't disturbed by any noise, shopping centre near by and so is the train station
Friends
2/10
Poor
17 Jul 2026
Roy
Disappointment ............. Say something back
Friends_and_family Family
6/10
Pleasant
12 Jul 2026
Kerry
Bar music is very loud and annoying
Self
10/10
Exceptional
11 Jul 2026
Ewan
Genuine and helpful staff
Family_with_children
10/10
Exceptional
10 Jul 2026
Bradley
Excellent spa and pool. Great breakfast. Large room.
Self
8/10
Excellent
08 Jul 2026
Callum
A one night stay in a very clean hotel with attentive staff close to amenities
Partner
10/10
Exceptional
27 Jun 2026
Rosie
Beautiful, comfortable, clean rooms with excellent facilities and breakfast
Partner
10/10
Exceptional
20 Jun 2026
Mary
The room was clean, spacious and quiet, and the reception staff were friendly.
Self
10/10
Exceptional
09 Jun 2026
Steve
The room was lovely , but for such a big room booked for 4
10/10
Exceptional
01 Jun 2026
Ian
Room was spotless, staff were very helpful and polite. Breakfast was really good and the spa was great.
Partner
10/10
Exceptional
31 May 2026
Liam
Faultless
10/10
Exceptional
30 May 2026
Howard
Hotel was modern, clean with excellent facilities.

Just a couple of pointers.

The two rooms our family occupied had not main lights and one had a lamp and the other didn't. Other internal phone didn't work for room service so used hotel's internal WhatsApp to order.

Breakfast was excellent and catered for all diets (including vegan and vegetarian).
Family_with_children
10/10
Exceptional
26 May 2026
John
Booked a twin double room last minute for the Sunday and Bank Holiday Monday nights. The room was perfect with everything we needed. Breakfast was very good with plenty of choice.The staff at breakfast and in the bar are fantastic. Very welcoming, attentive and helpful.
My boy and me used the pool both mornings and having recently stayed at the Liverpool Crowne plaza, the pool here is much much better.
Friends_and_family Family
10/10
Exceptional
22 May 2026
Roy
Very nice hotel, great for city centre access, easy parking, nice breakfast
Friends
2/10
Poor
16 May 2026
Kevin
Lovely hotel, Pleasant helpful staff. Visit completely ruined by a large party of guests with lots of children who completely had no consideration for anyone else staying there.
Partner
10/10
Exceptional
13 May 2026
Nicola
Love a Crowne plaza, great stay
Self
10/10
Exceptional
11 May 2026
Inger
We loved the Gin Bar and the location close to the station
Partner
8/10
Excellent
05 May 2026
Dan
Nice pool for the kids but there was a waiting list to get in, good breakfast but we were lucky to get in straight away as a big line started at about 930. Nice staff
10/10
Exceptional
04 May 2026
Christine
Lovely hotel
Partner
10/10
Exceptional
04 May 2026
Stephen
Briliant vastly varied breakfast , nothing was too much trouble, Leob was very helpful.
Partner
10/10
Exceptional
03 May 2026
Luke
Value for money with the swimming pool included in the price. Definitely will be staying again when I come up to watch the mighty Newcastle play. The gin bar is lovely and has live sports.
Friends_and_family Family
10/10
Exceptional
02 May 2026
Jane
Clean spacious and excellent breakfast
Partner
10/10
Exceptional
01 May 2026
Marie
Hotel lovely and is situated in a good location for access to the city.
Friends_and_family Family
10/10
Exceptional
01 May 2026
Richard
Lovely big bed in upgraded room. Thank you
Business
10/10
Exceptional
28 Apr 2026
Sharon
We were upgraded upon checking at no cost, which was a lovely treat. Reception staff were very nice.
Didn't use the spa but have heard good reports from friends who have. Breakfast was good, but don't leave it to late to go as it becomes a bit hectic.
Room was very nice, comfy and very clean. Good products in the bathroom and room facilities
Partner
10/10
Exceptional
21 Apr 2026
KA WAI
Breakfast is nice, staff is friendly location is very cozy but yet near everywhere
4/10
Poor
21 Apr 2026
Joanne
The breakfast was stale and had been out all morning with out being refreshed. Eggs like rubber, and warm put me off. Finishing the rest so I can not comment but I didn’t have high hopes. The pool was nice but the sauna nice and hot but also it was dirty especially after to men left after spending 10 minutes spitting on the floor! Nobody around to tell or check up on the areas and clean down.
Self
10/10
Exceptional
17 Apr 2026
Anita
Great location for train travel. Bathtub was a plus. Spa and pool and hot tub were marvelous!
Family
10/10
Exceptional
13 Apr 2026
Vicky
The hotel and room was very clean, with a nice quiet relaxed atmosphere, staff were very friendly, helpful and welcoming, alot of fresh food and drink choice at breakfast.
Swimming pool and spa area very clean and relaxing.
Would definitely stay at this hotel again and recommend to others
Friends_and_family Family
10/10
Exceptional
12 Apr 2026
Stuart
None
10/10
Exceptional
09 Apr 2026
Richard
Great hotel. Well staffed, great location!
Partner
8/10
Excellent
07 Apr 2026
Sarah
Lovely staff, easy check in, nice bar and restaurant. Pool and spa a little small.
Partner
6/10
Pleasant
05 Apr 2026
Beccy
Upon arrival, staff on reception for check in were lovely. We quickly got to our room which was nice and clean with a spacious, modern bathroom.

We booked this for a spa break so headed down. However, there was a waiting list and we had to leave our name and number and we would receive a call when there was space. An hour or so later, we received the call and headed down.

Firstly, the changing rooms were not great as there was no individual changing rooms, and others including children were in and out, so I did not feel comfortable changing there. Therefore, I used the toilet to allow some privacy.

We went to use the pool, however, we were stuck in the corner of the pool due to it being small and being full of children. Children were splashing other guests and diving into the pool. We got out and weren’t able to use the jacuzzi due to the same people hogging it for over an hour. The steam room was lovely and not overcrowded with water available.

We also had a meal which was lovely, again staff were attentive.

We paid for breakfast as part of our stay. However, we queued for 15 minutes to get a seat, and when we sat down and got up for food, other guests had been sat at our table, so I explained we had just been sat there and weren’t finished. Staff were apologetic. Breakfast was nice, but the juice wasn’t very strong.

Hotel would be good if you’re wanting to be out in the town, but I wouldn’t recommend for a spa.
Partner
10/10
Exceptional
30 Mar 2026
Jill
Rooms very clean and modern.
Staff very friendly and professional.
Shout out to staff in breakfast room. Excellent. Nothing too much trouble and very friendly.
Car park costs very reasonable for guests.
Partner
8/10
Excellent
23 Mar 2026
David
Good size Bedroom great Breakfast choice clean.
Partner
10/10
Exceptional
22 Mar 2026
Jamie
Fantastic stay at Crowne Plaza. Amazing staff and beautiful hotel in all regards.
Partner
10/10
Exceptional
16 Mar 2026
Gillian
was perfect
Friends_and_family Friends
6/10
Pleasant
08 Mar 2026
Paul
Room was good
Food ok
Service in restaurant terrible
10/10
Exceptional
08 Mar 2026
Dharmveer
Massive room. The bed and pillows are amazing and the bathroom was spot on. We also enjoyed the fresh and tasty breakfast. The only little thing I’d change is, a bit more lighting in the room. I’d still give it a 10/10.
Partner
10/10
Exceptional
02 Mar 2026
Lisa
Spa was lovely and clean. Staff were brilliant...hotel spotless and location fab. Definitely a favourite in newcastle for affordability 👌
Friends
10/10
Exceptional
02 Mar 2026
samantha
This hotel was great staff we're amazing very helpful and couldnt do more for us! Rooms were lovely and clean and spa facilities were great
Friends_and_family Family
8/10
Excellent
02 Mar 2026
Monique
Staff were lovely and helpful. Room was clean and spacious but lighting could be better. Food was good. Very easy to walk to places. Would recommend.
Friends_and_family Family
10/10
Exceptional
01 Mar 2026
Alison
Good sized room, big bathroom with separate shower and bath, large comfortable bed. Friendly staff. Good location, close to station but no noise.
Partner
10/10
Exceptional
23 Feb 2026
Chris
Very nice
10/10
Exceptional
21 Feb 2026
Katie
Lovely room and great pool
10/10
Exceptional
20 Feb 2026
Gerry
Everything was really good, couldn’t fault it. Nice location and big comfortable modern room.
10/10
Exceptional
17 Feb 2026
Ian
Great room
10/10
Exceptional
16 Feb 2026
Erin
Excellent breakfast, friendly staff, comfortable bed
Leisure Partner
10/10
Exceptional
10 Feb 2026
Richard
All great
10/10
Exceptional
03 Feb 2026
Leighton
Brilliant experience
10/10
Exceptional
29 Jan 2026
Tim
,
10/10
Exceptional
20 Jan 2026
Stanislaw
All the staff were both helpful and friendly. The room was clean and well appointed. Breakfast was good and the staff was attentive. Overall an enjoyable stay.
Leisure Partner
10/10
Exceptional
17 Jan 2026
Boe
Excellent room, while hotel had superb cleaning standard, great amenities and friendly helpful staff, highly recommend.
Leisure Friends
10/10
Exceptional
14 Jan 2026
Graeme
Clean room, brilliant staff
Business Self
10/10
Exceptional
11 Jan 2026
Sean
Staff are so friendly and helpful, the bar area is very nice, room was spacious, clean, comfortable with everything you need for an enjoyable stay. We didn’t try breakfast but had some light bites in the bar on the evening that were ok.
Partner
10/10
Exceptional
11 Jan 2026
Lisa
The property was within walking distance of the train station and city center. It was an extremely comfortable stay. We enjoyed the restaurant and bar on the premises.
Leisure Family
10/10
Exceptional
06 Jan 2026
Daniel
Staff on the front desk were excellent and so were the facilities
Leisure Partner
8/10
Excellent
04 Jan 2026
Eleanor
Lovely location. Breakfast very nice.
10/10
Exceptional
01 Jan 2026
Joe
Was amazing as it was run up to Christmas they had the doorway decorated
Partner
8/10
Excellent
31 Dec 2025
Victor
Good stay, we come here all the time when in Newcastle but I’ll have to be honest, the place is starting to run down and if no investments in the nearby future the place will turn into a 3 star hotel.
Friends_and_family Family
10/10
Exceptional
31 Dec 2025
Lee
Hotel was great, room nice & clean. Staff were fantastic. Food was good but ended up leaving some due to the only issue was there was an infestation of fruit flies in the restaurant so it made the evening meal a little uncomfortable with flies trying to land on it & you whilst you were eating!
Business
10/10
Exceptional
30 Dec 2025
Janet
Great location, friendly staff
10/10
Exceptional
29 Dec 2025
Yvonne
Great room, good service and friendly staff
Friends_and_family Family
6/10
Pleasant
29 Dec 2025
Bora
Clean a comfortable room, more 3* than 4* hotel. Breakfast cotta 1970/80’s - tinned fruit, cheap juice & coffee.
6/10
Pleasant
29 Dec 2025
Nicholas
Lots of flies in the breakfast area.
4/10
Poor
28 Dec 2025
Lyndsey
Not the best of quality the lady at the front was amazing tho very helpful and friendly
Friends_and_family Family
10/10
Exceptional
22 Dec 2025
Nicola
Christmas decorations, clean room
Friends_and_family Family
8/10
Excellent
21 Dec 2025
Craig
Room was clean but lack of shower gel - why is this not checked every time rooms are serviced? Sanitary Products not freely available when needed - mad in 2025! We used the Executive Lounge and the service there was fantastic! Sorry, can’t remember the name of the colleague that we dealt with but first class!
Friends_and_family Family
10/10
Exceptional
19 Dec 2025
Emma
We had an amazing stay at the Crowne Plaza Newcastle. Many thanks to Nish and his team for the warm welcome checking in and the room upgrade :)
Friends_and_family Family
10/10
Exceptional
18 Dec 2025
Linda
Spotless room, great breakfast and lovely staff
Partner
10/10
Exceptional
18 Dec 2025
julie
Room spotless. Great team of staff. Food good. Pool and stam room lovely!
Partner
10/10
Exceptional
15 Dec 2025
Caleb
Great staff , very clean and tidy , WiFi could be better kept cutting off the tv and mobile devices
Partner
10/10
Exceptional
14 Dec 2025
Gabrielle
Everything was perfect. Had a wonderful stay
Friends_and_family Family
10/10
Exceptional
13 Dec 2025
Michael
Lovely hotel in good position
Self
8/10
Excellent
12 Dec 2025
David
Room was spotless lovely bathroom good facilities. Breakfast eggs need help and poorly cooked as was bacon besides that everything was fine good location.
10/10
Exceptional
12 Dec 2025
Sally Anne
Check-in was quick and they gave us a fantastic spacious room. All staff were so helpful as we had a 70th birthday party at the hotel.
Friends_and_family Friends
10/10
Exceptional
08 Dec 2025
Matthew
Good size room, clean.
Nice powerful shower.
Easy access from carpark.
Food is decent too.
Partner
10/10
Exceptional
08 Dec 2025
Christina
Great staff- friendly . Nice rooms , spacious clean. The bar was great . And the spa.

The only thing is there were no bags in the bins in the rooms
4/10
Poor
05 Dec 2025
Davd
Checked in fine, went to the room and one of the towels had a red/brown mark easily visible at eye level. Took the towels to reception to ask for a change while out. Didn’t happen. Had to go down again to chase it when we got back. On checkout was told manager would be in touch in a few days. Nearly a week on, haven’t heard from them. Also, shower door didn’t close properly and the TV screen turned green after a few minutes of watching a channel.
Leisure Partner
10/10
Exceptional
29 Nov 2025
Kristina
The room was spotless and staff were very polite and helpful
Friends_and_family Family
10/10
Exceptional
24 Nov 2025
Kimberly
Staff were very friendly
Friends_and_family Family
8/10
Excellent
18 Nov 2025
Margaret
The room inside was clean and tidy. But very unkempt on balcony covered in bird poo and very dirty
Partner
8/10
Excellent
15 Nov 2025
Rachel
Nice room, very clean and complimentary prosecxo on check in was a lovely touch
Partner
10/10
Exceptional
15 Nov 2025
Alex
Reception staff friendly and efficient.
Room was perfect
Friends_and_family Friends
10/10
Exceptional
14 Nov 2025
Richard
Reception staff were great
10/10
Exceptional
11 Nov 2025
Jim
Beautiful hotel and lovely big room. All the staff were friendly but a special mention to Diane & Robyn in the restaurant for being so welcoming, kind and helpful and making our stay even better.
Leisure Partner
10/10
Exceptional
10 Nov 2025
Wayne
Room was clean and comfortable great location. Nice to have a swim in the morning also
Friends_and_family Family
10/10
Exceptional
31 Oct 2025
lindsay
Gin bar was very nice good choice not speedy service,
rooms nice we ungraded to kingsize room plenty of space
Hotel comfy and very clean
Leisure Partner
6/10
Pleasant
28 Oct 2025
Nicholas
Breakfast was very good and staff made up for the several failings of the overall hotel.

I had to look out side to check it was a Crown Plaza?. IT at check-in didn’t work, TV in room intermittently worked, our sons Nintendo switches couldn’t use the WiFi (have in all other hotels around world).

Even though we had a don’t disturb on door staff member barged into the room without knocking and then didn’t apologise only making excuse she had been told we had checked out (even though we had another day/night stay).

Having stayed at Crown Plazas around the world, we wouldn’t stay here again as really a lower level Holiday Inn and obviously poorly managed.
Leisure Family_with_children
10/10
Exceptional
16 Oct 2025
Jemma
We’ve stayed at this hotel many times. It’s a great location with good facilities. Staff are always very welcoming a check-in. Rooms are well equipped with a fridge in the room. Breakfast service was outstanding with very friendly and checking everything was ok. Great selections and plenty still available 30 mins before finishing. Highly recommend this hotel
Partner
10/10
Exceptional
12 Oct 2025
Carrie
Very clean nice size
Partner
6/10
Pleasant
12 Oct 2025
Alex
I couldn't sleep because I could hear every single neighbour using bathroom/shower/talking. I'd say there's hardly any soundproofing.
8/10
Excellent
11 Oct 2025
Nigel
Nice hotel, not as central to the station and centre as I would have liked. Need to walk through an underpass under a bridge from the station which at night is not great. Hotel is nice and spacious, changing room in gym is very small, has a small pool and a gym. Good breakfast, staff at reception were not very friendly. Comfortable spacious room.
10/10
Exceptional
08 Oct 2025
Steven
High class at a reasonable price.
Self
10/10
Exceptional
01 Oct 2025
lynn
The hotel was great. Housekeeping was odd. They would only leave 1 towel every day. We had to request another towel even though there was two of us in our room
Leisure Partner

Location & surroundings

Crowne Plaza Newcastle Stephenson Quarter
Hawthorn House, Forth Banks, Newcastle upon Tyne, Newcastle, United Kingdom

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Crowne Plaza Newcastle Stephenson Quarter

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