Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Grey Street Hotel

Newcastle-upon-Tyne · United Kingdom

2-12 Grey StreetView location

9.0/10Excellent1,002 Reviews
Cleanliness9.2/109.2
Service9.4/109.4
Comfort9.0/109.0
Condition8.6/108.6
Amenities8.8/108.8
See all ratings
Check availability Pay with crypto or card
  • Business hotels
  • Hotels with charm
  • Design

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Grey Street Hotel

Enjoy a pampering spa visit with massages, body treatments, and facials. This eco-certified hotel also offers complimentary Wi-Fi, concierge services, and a banquet hall. Take advantage of room service (limited hours) or relax with a drink at the bar/lounge.

Weekend breakfasts are available for a fee (8:00 AM to 10:30 AM). Additional amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. The 49 individually decorated guest rooms feature private bathrooms with shower/tub combinations, complimentary toiletries, hair dryers, phones, laptop-compatible safes, and desks.

Located in central Newcastle-upon-Tyne, Grey Street Hotel is a short walk from Castle Keep, Tyne Bridge, Quayside, and the BALTIC Centre for Contemporary Art. The Bigg Market, St. Nicholas' Cathedral, and Theatre Royal are also just steps away. Newcastle International Airport (NCL) is conveniently located approximately 7.

3 miles from the hotel.

Read more about this hotelShow less

Grey Street Hotel is centrally located in Newcastle-upon-Tyne, a 3-minute walk from Castle Keep and 7 minutes by foot from Tyne Bridge. This hotel is 0.7 mi (1.1 km) from Quayside and 1.2 mi (1.9 km) from BALTIC Centre for Contemporary Art.

Make yourself at home in one of the 49 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Green Tourism Program Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately GBP 15 for adults and GBP 7.5 for children
    • Nearby parking fee: GBP 27.30 per day (328 ft away)
    • Pet fee: GBP 20.00 per pet, per night
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: GBP 30.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Polish

Nearby attractions

Grey Street 0.1 km / 0.1 mi
Bigg Market 0.1 km / 0.1 mi
Newcastle-upon-Tyne St. Nicholas' Cathedral 0.1 km / 0.1 mi
Alderman Fenwick's House 0.2 km / 0.1 mi
Newcastle-upon-Tyne Theatre Royal 0.2 km / 0.1 mi
Castle Keep 0.3 km / 0.2 mi
Grey's Monument 0.3 km / 0.2 mi
Northumberland Street 0.3 km / 0.2 mi
Grainger Market 0.4 km / 0.2 mi
Eldon Square Shopping Centre 0.4 km / 0.2 mi
Genting Casino Newcastle 0.6 km / 0.4 mi
Live Theatre Newcastle 0.6 km / 0.4 mi
The Gate 0.6 km / 0.4 mi
High Level Bridge 0.6 km / 0.4 mi
Tyne Bridge 0.6 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2005
  • Total number of rooms: 49
  • Number of floors (main building): 5
  • Single rooms: 1
  • Double rooms: 45
  • Junior suites: 3
  • Accessible rooms: 2
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
Show 38 more facilities & services
  • City centre
  • Bus/Train station
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Room service
  • Laundry service
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Non-smoking area
  • Highchairs
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 3
  • Business centre
  • Spa treatments
  • Breakfast
  • Continental breakfast
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • Buffet dinner
  • À la carte dinner
  • Set menu dinner
  • Special dietary options
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Grey Street Hotel

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Grey Street Hotel

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Grey Street Hotel

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO BEDSJUNIOR SUITE • TWO BEDSJSU.2B

    Photos are not available for this room type.

    Grey Street Hotel

    JUNIOR SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Grey Street Hotel

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Grey Street Hotel

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Grey Street Hotel

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE DELUXE KING BEDJUNIOR SUITE • DELUXE KING BEDJSU.DX-KG

    Photos are not available for this room type.

    Grey Street Hotel

    JUNIOR SUITE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Grey Street Hotel

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Grey Street Hotel

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Grey Street Hotel

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Grey Street Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Grey Street Hotel

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Grey Street Hotel

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE DELUXEJUNIOR SUITE • DELUXEJSU.DX

    Photos are not available for this room type.

    Grey Street Hotel

    JUNIOR SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Grey Street Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    Grey Street Hotel

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Grey Street Hotel

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Grey Street Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Grey Street Hotel

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Grey Street Hotel

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG

    Photos are not available for this room type.

    Grey Street Hotel

    SUITE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Grey Street Hotel

9.0
Excellent
1,002 Reviews
Cleanliness
9.2 /10
Service
9.4 /10
Comfort
9.0 /10
Condition
8.6 /10
Amenities
8.8 /10
100 reviews shown
8/10
Excellent
30 Jul 2026
Martin
Lovely hotel and location. Friendly attentive staff. Lacking coffee and drinks bar.
10/10
Exceptional
29 Jul 2026
Debi
Really central hotel but outside of the noise. 2 min walk to pubs and restaurants and 10mins to main shopping centre and busy night life. Perfect place and beautiful rooms with fabulous breakfast. Would definitely stay again here. Parking is a 5 min walk away.
8/10
Excellent
29 Jul 2026
zena
Location was amazing close to everything.
8/10
Excellent
28 Jul 2026
kenneth
No breakfast,staff good 😊 bar was there one
8/10
Excellent
27 Jul 2026
Anne
Breakfast good & varied. Very good position.
10/10
Exceptional
26 Jul 2026
Gary
Been a few times.
Staff always pleasant & helpful.
Location excellent.
Used to have seated area and own bar not sure if this still case as did not see on this visit.
6/10
Pleasant
24 Jul 2026
Duane
Check in was quick and smooth, rooms clean but looking tired. Quite a few scuff marks on the furniture and paint work. Breakfast was good plenty of choice. Location is great
8/10
Excellent
22 Jul 2026
Charles
Nice staff, great location in centre and 5mins from station. Comfortable beds.
8/10
Excellent
19 Jul 2026
peter
Great location and superb breakfast. Close to amenities, bus stops etc. The room was pleasant and quiet. No kettle in room but plenty of cafés nearby. Would definitely stay again
Friends_and_family Family
8/10
Excellent
19 Jul 2026
Erin
Great place to stay - just didn’t hit the mark for 5* . However the staff were amazing, and some parts of the venue were gorgeous. Shower was v good! Very comfy bed.
Just the size of bed, some broken tiles, let it down a fraction but either way great location and would stay again.
Partner
10/10
Exceptional
19 Jul 2026
Ian
Staff were very helpful and friendly. Room was cleaned each day and the suite was very nice.
Partner
6/10
Pleasant
16 Jul 2026
Jennifer
We had a twin room and a double. They were the same price but the twin room far exceeded the double in terms of decor, space, bathroom facilities, positioning. It looked tired and dark in comparison
Family
10/10
Exceptional
16 Jul 2026
Jeremy
Very friendly and helpful reception. Room was a good size for the price, tea/coffee provided. Didn’t have the breakfast so can’t comment. Very close to Dean Street Multi Storey car park. Will definitely stay again.
Partner
10/10
Exceptional
15 Jul 2026
Rebecca
What a gorgeous place. Staff were so friendly and welcoming. Congratulations to Becky again for gaining her FIRST, wishing her success in her future studies too. The the delightful lady in the breakfast room was so friendly, sorry I didn’t catch your name.

If ever we need somewhere to stay again, this place will be our first choice. Highly recommended.
Partner
10/10
Exceptional
12 Jul 2026
Thersea
Staff were very nice, room was lovely, the bed so comfy, great choice of breakfast, will definitely go there again.
Partner
6/10
Pleasant
08 Jul 2026
Molly
The room itself was very clean and tidy. Beautiful decor. I did let the hotel know I would be arriving from the airport with luggage and I was given a room that involved going up and down stairs with no lift access which at midnight after a long day of travelling was not ideal. The shampoo was very watered down and not usable. There’s also very little sound proofing within the rooms as I was kept up most of the night just from movement around my room. The hotel itself and the staff are very nice, bottled water in the room is a nice touch.
Self
10/10
Exceptional
08 Jul 2026
Roderick
Great value city centre hotel. Friendly staff, comfortable rooms and a great location -loads of shops, bars, cafes & restaurants nearby, and just five minutes down to the Quayside.
Self
10/10
Exceptional
07 Jul 2026
Alexandra
What a lovely hotel. Centrally located, friendly staff and comfortable beds. Breakfast was great. Freshly cooked food made to order.
Partner
8/10
Excellent
07 Jul 2026
Stephen
Very well located for shops and the station. Super staff member Becky was very helpful and friendly
Partner
6/10
Pleasant
03 Jul 2026
Maureen
Reception staff excellent.
Partner
8/10
Excellent
01 Jul 2026
Stephen
None
Self
8/10
Excellent
28 Jun 2026
Eric
Convenient location and spacious rooms with plenty of storage. Charlie was very courteous and helpful in helping with a room change request! The vertical layout of the stairs/lift/rooms can be challenging for some guests but otherwise would stay again.
Friends_and_family Friends
10/10
Exceptional
26 Jun 2026
Stella
Prime location, great/clean rooms, comfortable beds. Friendly, helpful staff.
The only surprise was the stairs to the room after we got off the elevator. If you have large/heavy luggage, and depending where your room is located, be prepared to hull your luggage. Also there are stairs within the unit (bedroom on lower level/bath on upper).
Personally I liked this separation, but if you have mobility issues, let the staff know prior to booking your room.

I would stay here again.
Friends
10/10
Exceptional
26 Jun 2026
Martin
This is a great place for exploring Newcastle, very central , perfect amenities nearby and the heart of the city all in walking distance.
Breakfast is spectacular; if you’re lucky, Maria will be on duty and not only take your order without rushing you but also look after you in a professional and warm manner. Should you happen to travel with your four legged friend , they will be made welcome,too. 🐶
Pet
10/10
Exceptional
26 Jun 2026
Samantha
An absolutely beautiful hotel! It's rare to find such a high quality establishment that's so friendly and welcoming. We particularly loved the comfy bed and excellent breakfast. The location is perfect, central yet quiet.
Partner
10/10
Exceptional
25 Jun 2026
Leanne
Great location, upgraded to a suite which was lovely. Really nice, helpful staff will definitely be back soon.
Business
10/10
Exceptional
25 Jun 2026
Lewis
Value for money was excellent. The rooms were clean and comfortable and the breakfast was superb. Staff were friendly and helpful. Will 100% stay again if the occasion arises.
To split hairs (what's the point of a review otherwise?!) some of the furniture was a bit tired and worn, the bathroom was huge but with odd layout meaning the toilet was up against the basin for some reason, and the towel rail was leaking on the floor.
It should also be noted that due to it's excellent city centre location the nightlife can be heard until the early hours at the weekend.
None of this detracted from what was an excellent hotel though.
Friends_and_family Friends
10/10
Exceptional
22 Jun 2026
Robert
Great room. Fab breakfast. Staff really friendly.
Partner
10/10
Exceptional
19 Jun 2026
Vicki
Fantastic room with excellent facilities. Wish I’d had time to use the amazing bath! Loved the overall appearance of the property. Extra points for use of Ringtons refreshments. Staff very helpful and friendly. Breakfast was top notch. Will stay again
Partner
10/10
Exceptional
19 Jun 2026
Terence
Lovely hotel in the city centre. Breakfast menu is first class. Staff polite, courteous and friendly. Very impressed. Will stay again.
Self
10/10
Exceptional
15 Jun 2026
Dale
Fantastic location and hotel spotless
Self
8/10
Excellent
14 Jun 2026
joseph
Great place to stay central too everything you need a bit noisy from the road but really good place and really friendly helpful staff
Friends_and_family Family
10/10
Exceptional
14 Jun 2026
David
Breakfast was excellent, staff were very friendly couldn't fault the hotel could thourly recommend it , we were nice and comfortable for the 2days we were there.
8/10
Excellent
12 Jun 2026
Brett
Lovely hotel with helpful staff. Located very close to both the station and the centre of Newcastle, with shops and lots of cafes etc. Grey Street has the best historic architecture in Newcastle so very pleasant surroundings. Highly recommended.
Partner
10/10
Exceptional
11 Jun 2026
Martin
Grey Street Hotel is in a lovely part of the city and you can easily walk to loads of places to eat, drink, and see. The staff were really helpful, the room comfy and well maintained (Emily made up our room part way through our stay and it was thoughtfully done), we would certainly recommend.
Partner
6/10
Pleasant
11 Jun 2026
Sue
.
10/10
Exceptional
11 Jun 2026
Norma
A great hotel in a great location. Really enjoyed our stay.
Partner
10/10
Exceptional
09 Jun 2026
Eleanor
Room was clean and amply sized, hotel is in a convenient spot and wasn’t too loud. Staff were all helpful and friendly
Friends_and_family Family
10/10
Exceptional
08 Jun 2026
Quintin
Great original features in this hotel all staff are so welcoming breakfast deserves an award second visit with another already booked .
Partner
10/10
Exceptional
06 Jun 2026
Julie
Clean, spacious room. Iron & hairdryer provided.
Toiletries really nice .
Nice fresh breakfast.
Staff welcoming and helpful.
Partner
10/10
Exceptional
06 Jun 2026
Jodi
Great location, easy check-in and the room is clean with all .
10/10
Exceptional
05 Jun 2026
Bob
The welcome staff were really good room was great.
The only bad mark for room 23 was that the bath plug didn't seal
Partner
8/10
Excellent
03 Jun 2026
Mary
Nice room with tea/coffee making facilities plus hairdryer,iron & board. The staff were very friendly and helpful especially at breakfast time. Breakfast was very tasty with plenty of choice and freshly made cooked breakfast to order.
A very nice hotel and well worth a stay
Partner
8/10
Excellent
31 May 2026
Chris
Great location , Lovely room and friendly staff.
Partner
10/10
Exceptional
31 May 2026
PHILIP
The conversion of an old, listed building has been carried out to a very high standard. Even though the hotel is located on a busy road junction I had no problem sleeping, comfortable bed. I also liked the fact it was a relatively small hotel, the staff made you feel welcomed and important.
Self
10/10
Exceptional
30 May 2026
Jane
Lovely hotel in excellent location for city centre. Immaculate rooms. Staff very friendly and helpful
Partner
8/10
Excellent
29 May 2026
Lou-Ann
Everything was great except the shower. We experienced an exceptionally warm day and wanted to cool down. The problem was it was like taking a shower under a tap. Low volume, no pressure.
Partner
6/10
Pleasant
28 May 2026
Simon
The staff were very friendly but the stay at the hotel was disappointing overall and the hotel was very average to be honest. I had heard great things about it in previous years. Our rooms decor and furnishings were a little tired in places, and the bed was also not overly comfortable. The breakfast was not great and my wife left hers. It was also disappointing that the hotel had closed their onsite bar that used to be available. For the cost of the stay I wish I had paid more and stayed elsewhere. This was a night away for my wife’s birthday so disappointed overall.
Partner
10/10
Exceptional
28 May 2026
Ella
Absolutely amazing, wonderful staff and fabulous hotel. Perfect all round, looking forward to coming back one day.
Friends_and_family Family
8/10
Excellent
27 May 2026
Karen
Excellent location in heart of the city .
Family
6/10
Pleasant
25 May 2026
Anna
Basic room, bathroom and bedsheets were clean but bedroom was very dusty so clearly hadn’t been cleaned properly for a while. Can hear footsteps and water running from upstairs rooms over night, I woke up 3 times over night due to footsteps in room above and I am a deep sleeper usually, but I guess that’s to be expected in an old building. Overall okay stay for the price paid, staff were nice and good location to metros/ bars!
Partner
10/10
Exceptional
23 May 2026
Christopher
Room was very nice and the bed very comfortable. We had the Charles Grey suite and the layout was a bit interesting, though added to the unique charm of the hotel. Bathroom was immediately inside the entrance and the bedroom was down a flight of narrow stairs. There were other stairs to the suite as well, which made it slightly challenging to navigate with large bags. Know that going in.

The shower was perhaps the only complaint. It was a nice, glasses in shower, but the design was a bit poor. If the shower door was not properly closed and the hand wand used, you could end up with water everywhere on the bathroom floor. Awkward really.

The lobby was nice, the staff welcoming, and they even had a little plant \"library\" where you could borrow a plant and take it to the room for your stay.

We were only there for one night, but it was a very cozy stay after what amounted to 24 hours of travel for us to get there. We slept like babies.

Location was great, only a short walk from the train station and there was lots of shopping and dining options close by.
Partner
10/10
Exceptional
20 May 2026
Lindsay
We absolutely LOVED staying here! We didn’t want to leave :)

Upon arrival, we were given an upgrade to a large suite, which after our tiny London hotel, felt like luxury!

The bed was so comfortable, the room was quiet and I had one of the best nights sleep I’ve had in a long time!

The breakfast included both a continental and hot/made-to-order breakfast and is a great value for money.

We would absolutely stay here again!
Partner
8/10
Excellent
19 May 2026
Tracy
.
10/10
Exceptional
19 May 2026
Paul
What a hidden gem of a hotel. Rooms are amazing and well equipped. Clean and comfortable every thing you need for a comfortable stay. Hotel staff were so friendly from reception staff to breakfast staff. Will definitely be back and wouldn’t hesitate to recommend.
Partner
10/10
Exceptional
18 May 2026
Kate
Staff went above and beyond to help
Friends_and_family Family
10/10
Exceptional
18 May 2026
Caroline
A lovely clean hotel central to the shops,Miller & Carter steakhouse. Lovely pubs on same street. Couldn’t ask for anything better.
Friends
8/10
Excellent
18 May 2026
Vicky
Shower room could of done with abit of TLC & ventilation. Stairs dwn to room and in room not great if you have a disability . Staff very friendly, breakfast great to.
Partner
10/10
Exceptional
17 May 2026
Brian
The reception staff very welcoming and pleasant.
Room clean, comfortable bed.
No problems, would go again. Central, easy to get to station, 15 minute walk to the Utilita arena.
10/10
Exceptional
15 May 2026
Jonathan
The staff were excellent, especially the staff on reception, nothing was to much trouble. The room appeared to have had a recent upgrade
10/10
Exceptional
09 May 2026
Iain
Great location and v comfortable
Self
10/10
Exceptional
07 May 2026
Russell
Wonderful to be able to book dog-friendly accomodation in the middle of the city.

The staff were wonderful, the room was comfortable and well equipped.

We stayed in the Grey suite, which may be unsuitable for people with disabilities due to an internal staircase within the room, however it suited our needs brilliantly and I believe other rooms are more accessible. I would absolutely choose to stay at this hotel again if I was seeking accommodation in the area.
Partner
10/10
Exceptional
06 May 2026
Lorna
The interior was lovely art deco very nice
Partner
10/10
Exceptional
06 May 2026
Wendy
Perfect position for the Theatre and shopping. Great value for money. Breakfast very good
10/10
Exceptional
06 May 2026
Jon
Very helpful staff. Great location.
10/10
Exceptional
05 May 2026
Katherine
Loved this hotel. A gorgeous building, well cared for and with great decor. The staff were so helpful and our room was stylish and comfy!
Friends_and_family Friends
10/10
Exceptional
05 May 2026
Susan
No breakfast
Friends_and_family Friends
8/10
Excellent
04 May 2026
Simon
Lovely room
Partner
8/10
Excellent
04 May 2026
Mercedes
Lift was broken, which was a bummer,
Partner
10/10
Exceptional
04 May 2026
Daphne
I was only 1 night
Business
10/10
Exceptional
03 May 2026
Laura
Staff lovely and friendly. Rooms good size and clean. Just need a degree to work the shower 😂 brilliant stay.
Partner
6/10
Pleasant
02 May 2026
Mark
The hotel is in a great location. Everything was withing 15minute walking distance.
The optional (additional) breakfast was good.
The layout is a bit confusing, and the stairs didn't help much.
The bath tub was elevated so I wouldn't recommend this hotel to older people or anyone with knee problems.
The showerhead was unadjustable. I had to shower closer to it all the time.
What made my stay pleasant were the employees. The front desk reps were nice and friendly, housekeeping ladies were polite and the breakfast buffet attendants were fast, attentive and friendly. I was impressed on how they all liked working there.
10/10
Exceptional
02 May 2026
Nicola
Great location in the centre of town. Lovely room and friendly staff. Great breakfast.
Self
4/10
Poor
01 May 2026
John
Comfortable bed but rest of room very shabby. Windows didn’t close properly so lots of noise from busy street outside. Big leak in the bath/shower. Lots of moths in the room. Only a brief overnight stay otherwise would have asked for a different room.
Partner
8/10
Excellent
29 Apr 2026
Mark
The staff are all awesome. We had an issue with the stairs in our room and the staff resolved the room change swiftly. Check room layout and position before booking. Everyone was so friendly. Very clean rooms. The hotel is a historic looking building and retains nice period features. The location is a great one . Metro station is a short walk away and central to walk anywhere really.
Partner
6/10
Pleasant
27 Apr 2026
Martin
Rooms are tiny and so are the beds we struggle in the room and hardly slept all night, good thing is the location but that’s all. They didn’t even have a bar in the hotel.
Partner
10/10
Exceptional
27 Apr 2026
Bethan
Quick and efficient check in and check out. Good comfortable bed. Shower was quite small and enclosed.
Partner
10/10
Exceptional
23 Apr 2026
Pamela
Gorgeous hotel right in the city centre. Quick walk to everything. Staff were lovely
10/10
Exceptional
22 Apr 2026
Stephen
Booked for one night for a concert at the Arena. Bang in Newcastle centre which is perfect. Will definitely returning to Newcastle & will be staying at The Grey Street Hotel
Self
8/10
Excellent
21 Apr 2026
Andrew
Good central location, quiet at night, good breakfast, friendly staff
Partner
10/10
Exceptional
21 Apr 2026
Barry
Helpful staff, good sized room (despite the staircase to the bathroom...), nice staff and really terrific breakfast. Need to get a better shower door design; water went everywhere in every configuration alas.
Partner
10/10
Exceptional
19 Apr 2026
CHRISTOPHER N
Great location
8/10
Excellent
18 Apr 2026
Lynn
There was no bar/lounge area to go and sit at.
Partner
10/10
Exceptional
17 Apr 2026
MOHAN
Fantastic, Only a short stay..
However, The lady who checked me in was exceptional... Very polite.. Very informative. 5 star Check in..
10/10
Exceptional
16 Apr 2026
Michelle
Stayed in a junior suite, lovely room. Very comfortable although the pillows were a little lumpy. Great shower and toiletries. Location of the hotel was perfect. Short walk from the Train Station and the hotel was right in the middle of the city. Will stay again.
Partner
10/10
Exceptional
15 Apr 2026
Carol
Everything lovely
Friends_and_family Family
10/10
Exceptional
15 Apr 2026
Maria
Central location, with friendly staff and excellent facilities
Friends_and_family Friends
8/10
Excellent
15 Apr 2026
Lorien
Great location, large comfortable beds, large room was fabulous!
Partner
8/10
Excellent
14 Apr 2026
anneyah
Beautiful hotel, clean and well situated. lady on reception needs to brush up on her customer service otherwise everything would have been exceptional.
Partner
10/10
Exceptional
13 Apr 2026
Angela
Everywhere was spotlessly clean, only issue was un emptied bin and no toilet roll but was quickly dealt with, staff were extremely helpful and polite, breakfast is made to order, we had cooked so cant offer any guidance on the continental but what i saw looked lovely, fresh fruits,yogurts,various breads,cereals ect..
Partner
10/10
Exceptional
13 Apr 2026
Ian
Excellent breakfast good choice,room was ideal on the first floor
Partner
8/10
Excellent
12 Apr 2026
Christine
Good
10/10
Exceptional
07 Apr 2026
Cheryl
Lovely staff
Room Was clean just a very old building
Iron ironing board and kettle in the room
Parking £10 in the gate carpark 26hrs
Partner
8/10
Excellent
07 Apr 2026
gillian
Great location. £12 breakfast was good, proper coffee from the machine too. My room on 3rd floor was great with a king size comfy bed. but my friend was on the 2nd floor and said the shower spoiled her stay. Both have step into baths to shower so a little dated but hers wasn’t the best experience as once inside the bath to shower her head touched the shower head. So not ideal.
Friends
10/10
Exceptional
06 Apr 2026
Gillian
Clean room welcoming hotel
Partner
8/10
Excellent
06 Apr 2026
Peter
Great city centre location with high quality breakfast but rooms next to main road very noisy
Partner
10/10
Exceptional
06 Apr 2026
Roger
The central location is the great selling point but everything else was great too. We had a single night stay where we were comfortable and welcomed. The room was surprisingly quiet considering the location. The room had all the required facilities and we had an excellent breakfast. Fully recommended.
Partner
8/10
Excellent
04 Apr 2026
Tracey
Nice friendly hotel really really good breakfast and relaxing breakfast area. Nothing was too much trouble. Would recommend.
10/10
Exceptional
28 Mar 2026
Laura
Dirty socks on bathroom floor on arrival, notified reception but no one came to take the socks away, no apology received or any gesture to apologise. Other than that everything was else for our stay was fine.
Friends
10/10
Exceptional
24 Mar 2026
Janice
Good clean room and excellent breakfast
Partner

Location & surroundings

Grey Street Hotel
2-12 Grey Street, Newcastle Upon Tyne, United Kingdom

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Grey Street Hotel

84 hotel photos