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Holiday Inn Newcastle Jesmond

Newcastle-upon-Tyne · United Kingdom

Jesmond RoadView location

8.6/10Excellent1,001 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.6/108.6
Condition8.4/108.4
Location9.4/109.4
Neighborhood8.8/108.8
Value8.8/108.8
Amenities8.4/108.4
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Newcastle Jesmond

Discover the Holiday Inn in Jesmond, a leafy neighbourhood just a mile from Newcastle's city centre. With 119 stylish ensuite bedrooms, this contemporary hotel provides a comfortable base for your Newcastle adventure. Immerse yourself in the vibrant local scene near Jesmond's Osborne Road, known for its bars, shops, and restaurants.

Explore iconic Newcastle attractions, universities, and parks on foot, and take advantage of multi-story parking with electric vehicle charging points for adventures beyond the city. The Holiday Inn Jesmond offers a Fitness Centre, free Wi-Fi, in-room safes, and complimentary toiletries for your comfort.

Enjoy traditional Italian cuisine at Fratello’s and unwind with an extensive wine and cocktail menu at Zio’s Bar & Grill, offering light bites and meals. With versatile function rooms, it's ideal for conferences, meetings, events, and weddings. Experience a memorable stay blending comfort, convenience, and local charm in Newcastle.

Read more about this hotelShow less

With a stay at Holiday Inn Newcastle Jesmond by IHG in Newcastle-upon-Tyne, you'll be within a 5-minute drive of St. James' Park and Quayside. This hotel is 0.5 mi (0.8 km) from Newcastle-upon-Tyne Civic Centre and 0.5 mi (0.9 km) from University of Newcastle-upon-Tyne.

Make yourself at home in one of the 70 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Newcastle-upon-Tyne? This hotel has 309 square feet (29 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Parking height restrictions apply Green Tourism Program LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Breakage deposit: GBP 50 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
    • Parking height restrictions apply.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 8.5 for children
    • Covered self parking fee: GBP 11.00 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

University of Newcastle-upon-Tyne 0.5 km / 0.3 mi
Jesmond Cricket Ground 0.7 km / 0.4 mi
Newcastle-upon-Tyne Civic Centre 0.8 km / 0.5 mi
Northumbria University 0.9 km / 0.6 mi
Great North Museum-Hancock 0.9 km / 0.6 mi
Jesmond Dene Park 1 km / 0.7 mi
Northumberland Street 1.1 km / 0.7 mi
Biscuit Factory 1.1 km / 0.7 mi
Exhibition Park 1.3 km / 0.8 mi
Eldon Square Shopping Centre 1.3 km / 0.8 mi
Royal Victoria Infirmary 1.4 km / 0.9 mi
Victoria Tunnel 1.4 km / 0.9 mi
Leazes Park 1.5 km / 0.9 mi
Grey Street 1.6 km / 1 mi
Grey's Monument 1.7 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2011
  • Total number of rooms: 119
  • Number of floors (main building): 3
  • Twin rooms: 10
  • Double rooms: 88
  • Suites
  • Executive rooms: 9
  • Superior rooms: 10
  • Accessible rooms: 2
  • hotel
  • American Express
  • JCB
Show 53 more facilities & services
  • Diners Club
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Beach
  • Golf course
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging stationExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fi
  • Room serviceExtra charge
  • 24-hour security
  • Air conditioning in public areas
  • Smoke detector: 1
  • Hotel safe
  • Lift access
  • Gym
  • Luggage room
  • Dining area: 2
  • Towels and bed linen
  • CaféExtra charge
  • BarExtra charge
  • Restaurant: 2
  • Non-smoking area
  • Highchairs
  • Banquet hallExtra charge
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room: 2
  • Meeting room: 8
  • Audio-visual equipment rentalExtra charge
  • TV lounge
  • Green Tourism
  • Breakfast buffet
  • BrunchExtra charge
  • À la carte dinnerExtra charge
  • Children get free accommodation, meals payable on the spot
  • Early Check-inExtra charge
  • Early departureExtra charge
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
  • Sustainable building
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

AI

All Inclusive

Meals and selected drinks/services may be included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Holiday Inn Newcastle Jesmond

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Holiday Inn Newcastle Jesmond

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Holiday Inn Newcastle Jesmond

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 15 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Holiday Inn Newcastle Jesmond

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Carpeted floors
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • Plug adaptor

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 15 m²ROO.ST
    Room STANDARDPhoto unavailable3 photos

    Holiday Inn Newcastle Jesmond

    Room STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Carpeted floors
    • Bathroom
    • Ironing set
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Plug adaptor
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 15 m²TWN.ST
    TWIN STANDARDPhoto unavailable4 photos

    Holiday Inn Newcastle Jesmond

    TWIN STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Plug adaptor
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Carpeted floors

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Holiday Inn Newcastle Jesmond

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUM • 1 Bedroom • 15 m²DBL.PI-2
    DOUBLE PREMIUMPhoto unavailable11 photos

    Holiday Inn Newcastle Jesmond

    DOUBLE PREMIUM

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-2

    Room amenities

    • Direct dial telephone
    • TV
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Individually adjustable heating
    • Plug adaptor
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 15 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable2 photos

    Holiday Inn Newcastle Jesmond

    DOUBLE Accessible KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Plug adaptor
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Holiday Inn Newcastle Jesmond

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Holiday Inn Newcastle Jesmond

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    Holiday Inn Newcastle Jesmond

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BED • 1 Bedroom • 15 m²DBL.KG-PI
    DOUBLE PREMIUM KING BEDPhoto unavailable3 photos

    Holiday Inn Newcastle Jesmond

    DOUBLE PREMIUM KING BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Room amenities

    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • Wi-fi
    • TV
    • Plug adaptor

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Newcastle Jesmond

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Holiday Inn Newcastle Jesmond

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

    Photos are not available for this room type.

    Holiday Inn Newcastle Jesmond

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 15 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable5 photos

    Holiday Inn Newcastle Jesmond

    DOUBLE WITH DOUBLE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Shower
    • Plug adaptor
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Newcastle Jesmond

8.6
Excellent
1,001 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.6 /10
Condition
8.4 /10
Location
9.4 /10
Neighborhood
8.8 /10
Value
8.8 /10
Amenities
8.4 /10
100 reviews shown
2/10
Poor
04 Aug 2026
patricia
The shower in my room was not clean ..

The room smelt strongly of cigarette smoke it was quite disgusting

The coffee machine at breakfast was faulty ..breakfast was very mediocre with some of the dispensing machines being empty as they seemed to have run out of jam - marmalade .. the most disappointing hotel that I have ever experienced
10/10
Exceptional
31 Jul 2026
Sean
All staff pleasant & helpful throughout stay
8/10
Excellent
28 Jul 2026
Mark
Excellent clean room - helpful staff as need accessible room. Breakfast was good and hot- team always helpful and efficient.
8/10
Excellent
26 Jul 2026
Silpa
Stayed one night, staff was very helpful, room was clean and well maintained.
10/10
Exceptional
24 Jul 2026
Paul
Great price, great stay. Room was clean
6/10
Pleasant
20 Jul 2026
Kirandeep
Rooms were undated. Shower and sink plugs not draining.
Friends_and_family Family
10/10
Exceptional
17 Jul 2026
Andrew
All good
8/10
Excellent
12 Jul 2026
Mick
Great Hotel but too easy to get lost with the layout of the rooms.
Self
10/10
Exceptional
07 Jul 2026
Sheila
Excellent location for our daughters graduation
Partner
8/10
Excellent
06 Jul 2026
Steven
I stayed at this hotel for one night for a business trip. It had the advantages that it was relatively inexpensive, was close to where I needed to be and had parking where I could leave my car overnight. The room was OK but some of the decor felt quite dated. My other slightly niggle was that there was a disco going on in one of the rooms and it was very noisy and my room felt like it was right above it. Fortunately I decide to go out and eat and have a wander round Newcastle and it had stopped by 10. However it wouldn't have been ideal if you had need to sleep or rest in the room after check-in.
Self
10/10
Exceptional
26 Jun 2026
Mark
Great size room - executive. Reception were helpful and new car park arrangements much better than before. Breakfast service was very good.
Partner
8/10
Excellent
24 Jun 2026
jeffrey
Pleasant hotel with good service
Partner
10/10
Exceptional
31 May 2026
Matthew
The hotel is in a great location (less than two mins from Jesmond Metro) and my room was spotlessly clean. Staff were very helpful; in particular, James (Front of House Manager) who went above and beyond checking me in to Holiday Inn, as I’d spent the previous night at 91 Aparthotel where there were cleanliness issues.
Self
6/10
Pleasant
28 May 2026
Gordon
Room was clean, but sash and case window chord was broken and could not be accessed as an internal Perspex window was installed so could not open!. Just repair the sash and case!.
Also, room doors are heavy duty fire doors which slam every time as do other adjacent doors from 5am!, so don’t come here to catch up on your sleep or a relaxing break.
Female receptionist needs to go on a customer care course for lack of conversation and rude on arrival and exit!.
Luke on reception, on the other hand, was excellent and attentive!.
Partner
10/10
Exceptional
16 May 2026
Tim
Delivers exactly what it promises, every time
10/10
Exceptional
14 May 2026
Lindsey
The front boys working the desk were AMAZING
6/10
Pleasant
13 May 2026
Eifat
Sink in the room smelt of sewage every time it was used
Partner
8/10
Excellent
09 May 2026
Stephen
A
10/10
Exceptional
10 Apr 2026
Sean
Staff very helpful throughout stay
Partner
6/10
Pleasant
07 Apr 2026
Becci
Clean room, 10/10 for staff. Scored low due to now having to pay for parking in the attached car park (taken over by a private company) and hot breakfast options being extremely cheap products.
Friends_and_family Family
10/10
Exceptional
01 Apr 2026
David
The breakfast was fantastic. Great choice of foods, including healthier options. A special thanks to the lady who welcomes you into the breakfast room...a friendly, helpful and jolly member of staff who I'm sure is a great asset. Helped my day start well!
6/10
Pleasant
21 Mar 2026
Joanne
Great location
Rubbish bed
Aspects of the rooms was tired
Partner
10/10
Exceptional
05 Mar 2026
Alan
Room clean and tidy, common spaces clean and well presented, reception staff polite and helpful
Business
10/10
Exceptional
22 Feb 2026
Ian
Nice clean room, onsite parking. Good location. The hotel also has a nice bar and restaurant
Partner
6/10
Pleasant
18 Feb 2026
Louise
Had a better room for our stay last year, there was a constant noise all night making it difficult to sleep.
Kids eat free when staying but bar staff tried to charge for kids food.
Barmaid and possibly a manager extremely rude to/about kids - kids had shoes off and 2 members of staff came over with an instant attitude, sighing and tutting at us. A simple can the kids please keep their shoes on in public areas would have sufficed. I am a travel agent and would not recommend anyone to stay here after our experience this year.
8/10
Excellent
13 Feb 2026
Josh
Could do with a bottle of water
10/10
Exceptional
29 Jan 2026
Nadine
Super friendly staff and excellent facilities, in a great location.
Partner
10/10
Exceptional
29 Jan 2026
Wendy
Great room, fantastic price & good breakfast
Friends_and_family Family
8/10
Excellent
15 Jan 2026
Graham
Room was OK, though some road noise due to the window that would not close properly.

Bathroom good, and readonable shower.

Staff were great considering it was NYE

Great location for heading into Newcastle

Will stay again no doubt
Leisure Partner
10/10
Exceptional
02 Jan 2026
Sean
The staff were lovely throughout the hotel.
Partner
10/10
Exceptional
02 Jan 2026
Tony
Friendly staff on check in, room clean
Partner
10/10
Exceptional
23 Dec 2025
Lee
All great no complaints
Partner
10/10
Exceptional
20 Dec 2025
steve
Lovely helpful human staff, nice room, warm, cute little gym
Leisure Self
8/10
Excellent
18 Dec 2025
Tim
Hotel and staff were good
Business
8/10
Excellent
13 Dec 2025
Christopher
The hotel is close to local transport links and has a nice clean reception and corridor areas, the rooms are a bit worn, however the staff do make up for this and offer a very good level of service whilst your in the Hotel. A good hotel for a short stay when you're in Newcastle upon Tyne.
Business_and_leisure Self
10/10
Exceptional
06 Dec 2025
Heidi
Great
Friends_and_family Family
10/10
Exceptional
23 Nov 2025
Ian
Nice comfortable room, nice bar and good location. Staff polite and helpful
Friends_and_family Family
6/10
Pleasant
19 Nov 2025
Jon
Very dated rooms, very drafty windows (109) especially the bathroom as the window does not close fully and blows open. Shower curtain in bathroom was damp on arrival and the bathroom blind was mouldy. Very noisy fans throughout night.
6/10
Pleasant
14 Nov 2025
Olivia
Room was great , however bed was very sunken in the middle. Only issue was we were above the reception room of a wedding taking place , luckily we were out most of the evening but it was very loud in our room. Additionally we were close to car park and could hear cars going over ramps repeatedly. Staff were lovely and breakfast was great.
Friends_and_family Friends
8/10
Excellent
07 Nov 2025
Leanda
Helpful staff
Self
8/10
Excellent
26 Oct 2025
Harvey
Nice hotel. Would have been better with a proper breakfast
Friends_and_family Family
8/10
Excellent
25 Oct 2025
Sean
All staff very helpful & friendly throughout the hotel
Partner
10/10
Exceptional
20 Oct 2025
Susan
Breakfast was excellent and there were lots of lunch options nearby. Great transit and lovely walks.
Staff were very helpful, especially at breakfast.
Leisure
10/10
Exceptional
15 Oct 2025
daphne
Room not too hot and nice black out curtains so I had a good nights sleep the man on reception was so helpful did not have food but wish I had as room menus looked good and not overpriced
Self
10/10
Exceptional
11 Oct 2025
Karen
Staff always very helpful
Partner
10/10
Exceptional
11 Oct 2025
Chris
Sons birthday meal
Partner
6/10
Pleasant
02 Oct 2025
Rachel
Car park is an additional cost and there is no alternative but to use it - no street parking. It’s also inadequate - there were no spaces when I tried to
park and the receptionist just said there was nothing she could do as they don’t own the car park. If that’s the only option for guests, I don’t think that’s good enough.
Friends_and_family Family
8/10
Excellent
28 Sep 2025
Farzana
Clean room
Business Self
10/10
Exceptional
27 Sep 2025
jackie

Great stay

Excellent welcome clean room great service in restaurant and bar
Friends_and_family Family
8/10
Excellent
25 Sep 2025
Farzana
Clean room
Business
8/10
Excellent
22 Sep 2025
Pauline
All good
Friends_and_family Family
10/10
Exceptional
20 Sep 2025
Laura

Nice hotel, convenient and clean

Rooms were an ok size and comfortable. Great value hotel. Perfect for 1 night stay
Friends_and_family Friends
8/10
Excellent
18 Sep 2025
Liisa
The road is a very busy road in front.
10/10
Exceptional
13 Sep 2025
Marc

A pleasant stay in Newcastle

A two night stopover while dropping our daughter at uni. Staff were fantastic, all of those we spoke with were very helpful and just nice to chat with. The room was fine. Breakfast decent and dinner in the restaurant was good too. The price was very reasonable.
Friends_and_family Family
8/10
Excellent
08 Sep 2025
Lucy
Slightly tired hotel - restaurant was very poor - sent 2 steak dinners back to the kitchen - setting up breakfast as dinner was being served - just not very impressive.
Leisure Family
8/10
Excellent
04 Sep 2025
Stanley
Staff were great, breakfast was excellent, shower was very good, amenities were terrific. The location is on a busy road so there was some noise and the room felt a bit neglected in that there were a few bits of wear and tear, the extractor fan rattled loudly, the tv tended to freeze and the usb charge point was dead.
Leisure Partner
10/10
Exceptional
23 Aug 2025
Sarah
Lovely hotel-handy for the jesmond metro
Leisure Partner
10/10
Exceptional
21 Aug 2025
samantha

Excellent stay....

Our stay was fabulous from start to finish.... Reception staff were very friendly and helpful. The room was lovely and well appointed...clean and comfy too (house keeping were very attentive) . Breakfast was very nice and the staff in the restaurant really friendly and attentive too.... The hotel was clean too.... we thought it was really good and would stay again if we were here again. Thanks.
Partner
10/10
Exceptional
18 Aug 2025
Mark
Great stay - lovely and clean. Breakfast was excellent- staff super helpful. Parking at extra charge adds up over a few days. Would stay again and great for visiting the university.
Leisure
8/10
Excellent
17 Aug 2025
Allan
Handy place to stay. Lovely staff. The car park meter couldn’t get it to work but the guy at the front desk set it up for me there instead. Very clean and nice walking distance to the city centre. Only thing is the bed was a bit too soft and room quite warm. I’d defo come back though.
Leisure Friends
8/10
Excellent
31 Jul 2025
Mary
It's a good hotel & convenient for what I require for my visits.
6/10
Pleasant
22 Jul 2025
Henry

Decent hotel, if a little pricy.

10 minute walk from the town centre is very convenient. The hotel was okay, the staff where nice but the duty manager was a little curt with me when I lost some money in his broken pool table.
Partner
8/10
Excellent
15 Jul 2025
Karen
Regular stay to visit family
Self
10/10
Exceptional
14 Jul 2025
Sam
This is the second time i have stayed here. Very polite helpful staff and number 1 for me comfy beds. Breakfast was also excellent. Well done Holiday Inn Jesmond 👏
Leisure Family
10/10
Exceptional
07 Jul 2025
Suzanne

Great short stay

A very short stay but staff were great, bringing me up a feather pillow and generally being friendly.
Room was clean, bed very comfortable and shower was amazing.
Breakfast was very good too.
Partner
8/10
Excellent
01 Jul 2025
Jane
Good inner city hotel
Friends_and_family Family
10/10
Exceptional
15 Jun 2025
Karen
We liked the location and easy access to the metro
Leisure Partner
8/10
Excellent
14 Jun 2025
SHIRLAY
.
Business Self
10/10
Exceptional
11 Jun 2025
Steven
Nice clean room and good breakfast
Business Self
8/10
Excellent
10 Jun 2025
Evelyn

Short stay

Stayed one night only - visiting great niece at Uni. Common parts of hotel are very good but our room was a little warn & in need of a refurb. Whilst we got used to it in the end the room had a mild malodor but not sure what it was. Plenty of hot water, good breakfast & on site parking. Overall ideal for short stay but rooms do need upgrading.
Partner
6/10
Pleasant
10 Jun 2025
Eifat
stayed for business, very tired room, curtain ripped, floor dirty bathroom not clean
Business
10/10
Exceptional
04 May 2025
Amy
Good value for money
Leisure Friends
4/10
Poor
27 Apr 2025
Alan
Awful sound proofing therefore lost sleep. Shower curtain needs disinfecting, and finally, mid breakfast, I was asked if my breakfast was included in my stay when I had paid for it the night before. Not nice…
Self
8/10
Excellent
21 Apr 2025
Morag
We had an issue with our room which was quickly sorted by the team. The rooms are good; quite considering it’s on the main road; bathrooms are quite small but absolutely do the job. A bit annoying having to pay for parking but decent location very close to the metro. Overall, a great location just outside of town.
Leisure Partner
8/10
Excellent
20 Apr 2025
Terence

Great value Hotel a short walk to attractions

We were very impressed with the design and cleanliness of the common areas. The room itself was a little basic but good for our needs. It was a 20 minute walk to the city centre but a pleasant route.
Partner
8/10
Excellent
15 Apr 2025
Sean
Staff were very helpful throughout our stay.
Partner
8/10
Excellent
28 Mar 2025
Sean
Staff very helpful
Self
10/10
Exceptional
16 Mar 2025
carole

Fleetwood mac

Short Christmas trip
Partner
10/10
Exceptional
08 Mar 2025
James
Perfectly located in many ways particularly when visiting students living in the city. Clean and functional and really good value!
Leisure Partner
10/10
Exceptional
06 Mar 2025
Georgie
We had an amazing stay as was delighted during our time for a special birthday the staff were very kind and helpful.
Leisure Partner
8/10
Excellent
15 Feb 2025
Alex
Hotel was fine. My only gripe was that I couldn’t get WI-FI to work and as I was staying there for work, this did inconvenience me as I couldn’t get on line to access email etc on my laptop
Business Self
10/10
Exceptional
11 Feb 2025
Lynsey
Ideal location for our venue.
Clean tidy hotel with good breakfast options.

No issues with room
Leisure Family
10/10
Exceptional
24 Jan 2025
Peter

Convenient comfortable and courteous

Single night stay for a dinner. Check in was very professional, pleasant and engaging
Room exactly as one would expect . Good value as well
Partner
10/10
Exceptional
18 Jan 2025
Simon
Nice, within walking distance of St Jame's Park (Half an hour), ideal location for football matches. Metro station links to the Airport and the rest of Newcastle.
Leisure Self
10/10
Exceptional
13 Jan 2025
Paul
Excellent staff in every area. Friendly and professional
10/10
Exceptional
12 Jan 2025
ian

Well located friendly hotel.

Well located hotel very close to Tyneside Metro and easy walk into City Centre Plenty of parking, including EV charging. Had room on the back which was quiet and had everything for our needs. All the staff we spoke to were lovely. We thought the price was very reasonable.
Friends_and_family Friends
6/10
Pleasant
02 Jan 2025
Phoebe
The only bad thing about the stay was the bathroom had not been cleaned. There was feaces in the toilet, green and yellow liquid on the shower curtain and the bathroom sink’s plug was broken on arrival as it was pushed down and when trying to open up the plug it would not so the sink was full of water when used. Staff were extremely friendly and polite
Leisure Partner
6/10
Pleasant
02 Jan 2025
Joanna

It’s been better

We often use this hotel as it’s convenient for visiting family, and usually clean and comfortable. We had a few issues this time - we were locked out of the hotel the first night (it was only 9pm so not late) as no one answered the bell from the car park despite us ringing several times. The TV in our room was broken though the staff very quickly offered to change our room - when we declined, they refunded us the car park charges instead which was a nice gesture. Our bed was comfortable but there were hair grips on the floor from a previous occupant and the bathroom has certainly seen better days. The grouting is filthy, the shower curtain doesn’t fit and there are missing tiles from the side of the bath. This hotel renovated their public areas a few years ago and I think it’s time now for them to spend money bringing the rooms back up to scratch. The staff were lovely, as always.
Partner
10/10
Exceptional
01 Jan 2025
Sarah
Bed was really comfy
8/10
Excellent
20 Dec 2024
Neil
Good value for money
Business Self
8/10
Excellent
26 Nov 2024
Mohammed
Overall good. Slight issues with heating, but manageable.
Business
6/10
Pleasant
26 Nov 2024
Ward

Nice Staff but Very Noisey with Traffic

I stay here a lot and the staff are always friendly and efficient so that’s the good part. However, the rooms at the front of the hotel overlooking a major road are far too noisy with the existing glazing. I wore earplugs and could still clearly hear the traffic throughout most of the night, keeping me awake for all but three hours. Not acceptable if you’re looking for a good nights sleep. Buyer beware.
Self
4/10
Poor
17 Nov 2024
Ross Ian
First the parking area are not properly instructed. There are no signs etc. checking in was quite a pain as well. At first the lady in the reception couldn’t find our reservation and that need to call her colleague to help her. The room assigned to us are located at the very end corridor and we got lost at first as we need a lift to get there and it was like a maze run puzzle to find it. The Bed was the most uncomfortable bed we’ve ever had. It’s sinking and the pillow was horrible too. We always stay in IHG property and this one so far are the worst. The breakfast selection are so poor and cold.
Leisure Partner
10/10
Exceptional
07 Nov 2024
ROBERT

Convenient for me

This hotel was finenfor an overnight business trip.
Breakfast was decent, the room.was clean and comfortable. The staff were friendly and helpful.
Business
8/10
Excellent
07 Nov 2024
Karen
Family visit
Friends_and_family Family
10/10
Exceptional
01 Nov 2024
Lynn

Wedding accommodation

We booked for 1 night for a family wedding, ideal location and great price.
Partner
6/10
Pleasant
31 Oct 2024
Jo
Staff were lovely, couldn’t do enough for you. Standard King bed was enormous but room was pokey and a bit shabby.
Leisure Partner
10/10
Exceptional
30 Oct 2024
Sara

Lovely rooms!

From arrival to check-out, a great experience. Room was very spacious and bed really comfortable with a choice of pillows.
Staff were efficient and very friendly, both reception and bar.
Partner
6/10
Pleasant
27 Oct 2024
Mikle
The Holiday Inn staff were very friendly and helpful. The location was ideal for me: three stops on the Metro and centrally located between my work at Newcastle Uni and friends in Wallsend. Very close to wonderful dining at Sandyford including Aidan's Kitchen. Property is fairly worn and little things in the room were annoying such as a drain plug not functioning, bathroom door wouldn't stay open when i wished, too little water pressure in the shower and too much pressure in the sink. The room was fine, not great, and given location and staff I would stay again.
Business Self
10/10
Exceptional
07 Oct 2024
Vince

Weekend in Jesmond

The hotel is well located with parking for the city, short metro journey or cab ride also a lot of local bars and restaurants in jesmond close by. The hotel is well appointed with an italian style and and american style restaurant. There is a coffee bar serving starbucks in the reception. We didnt have breakfast as there a number of places nearby but it seemed busy whilst we were there. The rooms are simple but well appointed, staff are very helpful and friendly. For the price point this is an all round good place to stay for a weekend in Jesmond
Friends_and_family Family

Location & surroundings

Holiday Inn Newcastle Jesmond
Jesmond Road, Newcastle, United Kingdom

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Holiday Inn Newcastle Jesmond

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