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Motel One Newcastle

Newcastle-upon-Tyne · United Kingdom

143 Regent Street Leamington Spawarwickshire Cv32View location

9.0/10Excellent1,000 Reviews
Cleanliness9.2/109.2
Service9.4/109.4
Comfort9.0/109.0
Condition9.0/109.0
Neighborhood8.8/108.8
Amenities8.6/108.6
See all ratings
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  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Motel One Newcastle

A stay at Motel One Newcastle places you in the heart of Newcastle-upon-Tyne, within a 15-minute walk of St. James' Park and Grey Street. This hotel is 0.2 mi (0.3 km) from Newcastle-upon-Tyne St. Nicholas' Cathedral and 0.2 mi (0.4 km) from Bigg Market.

Stay in one of 222 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided once per stay.

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.

Popular amenities

Free WiFi
Dining services
Concierge
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Green Key (Foundation for Environmental Education) Professional property host/manager Pets allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately GBP 13.90 per person
    • Pet fee: GBP 15 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Grey Street 0.1 km / 0.1 mi
Bigg Market 0.1 km / 0.1 mi
Newcastle-upon-Tyne Theatre Royal 0.1 km / 0.1 mi
Grey's Monument 0.2 km / 0.1 mi
Northumberland Street 0.2 km / 0.1 mi
Alderman Fenwick's House 0.2 km / 0.1 mi
Newcastle-upon-Tyne St. Nicholas' Cathedral 0.2 km / 0.2 mi
Grainger Market 0.3 km / 0.2 mi
Eldon Square Shopping Centre 0.4 km / 0.2 mi
The Gate 0.4 km / 0.2 mi
Castle Keep 0.4 km / 0.3 mi
Chinatown 0.5 km / 0.3 mi
O2 Academy Newcastle 0.6 km / 0.3 mi
Genting Casino Newcastle 0.6 km / 0.4 mi
Laing Art Gallery 0.6 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Green Key (FEE)
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Motel One Newcastle

9.0
Excellent
1,000 Reviews
Cleanliness
9.2 /10
Service
9.4 /10
Comfort
9.0 /10
Condition
9.0 /10
Neighborhood
8.8 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
11 Jul 2026
Lakshay
N
8/10
Excellent
10 Jul 2026
Chari
Friendly front desk that upgraded me during check in

Convenient location

Room a bit too hot in summer which disrupted sleep on all days

The air cooling system is good for anything around 20degrees but definitely doesn’t do a good job for 25 and over especially in higher floors
Self
6/10
Pleasant
01 Jul 2026
Brittany
Very tired property; the bedroom had moths, the carpet was stained, the stool had ripped fabric and the tv took 30seconds to turn on!
Self
10/10
Exceptional
29 Jun 2026
Michael
X
10/10
Exceptional
29 Jun 2026
Michael
Great location
Self
10/10
Exceptional
26 Jun 2026
Rona
Nice clean hotel ,right in the city centre
Partner
8/10
Excellent
21 Jun 2026
Lynne
Location central staff were polite and helpful. Room basic but adequate
Self
10/10
Exceptional
18 Jun 2026
Dan
My wife and I absolutely loved staying here, fantastic location that is walking distance from literally everything, extremely helpful staff and perfect rooms for sleeping !
Partner
10/10
Exceptional
18 Jun 2026
Cheryl
Ideal location less than a 10 minute from the train station. Clean room modern hotel friendly staff.
Partner
2/10
Poor
18 Jun 2026
dimitra
I would not recommend this hotel at all , the staff are not helpful or flexible,the amenities in the hotel are old dated and the rooms are horrendous, tv did not work , no phones to communicate with reception.
I was here for business and would never stay again .
Business
10/10
Exceptional
17 Jun 2026
Christopher
Great location, nicely decorated and lovely staff.
8/10
Excellent
16 Jun 2026
Syamantak
Should provide bottled water at this price
Self
10/10
Exceptional
04 Jun 2026
Mark
Hhhhhhhhhhhhhhhhhyghhggggg
8/10
Excellent
02 Jun 2026
S
Quiet central-located hotel with unique design flair.
Partner
8/10
Excellent
01 Jun 2026
Rupert
Central location, clean room, friendly staff, good breakfast and open until early morning.
Business
10/10
Exceptional
01 Jun 2026
Poppy
Great stay, clean room & general areas, staff were lovely.
Partner
10/10
Exceptional
30 May 2026
Jana
It is great place to stay. I will definitely recommended it.
8/10
Excellent
23 May 2026
simon
My only fault with this hotel was the lack of beer on tap, everything was bottled
Partner
10/10
Exceptional
21 May 2026
Kostiantyn
Great location and one of the best breakfast for the price
Self
10/10
Exceptional
16 May 2026
Rowan
Gorgeous staff, delicious breakfast and really quiet rooms.
10/10
Exceptional
11 May 2026
Iain
From the minute of arrival the reception staff were friendly, engaging and helpful, an absolute pleasure to stay at this hotel and may even replace my old favourites of this is the standard across all their hotels. Particular shout out to the staff who checked us in. Very chatty and funny.
Friends_and_family Friends
8/10
Excellent
08 May 2026
Jo
Reception was a breeze and staff very friendly. Breakfast was plentiful and good quality. Room itself was fine, basic but had what you need for a city break stay.
Self
10/10
Exceptional
05 May 2026
Dave
Cant fault it, great location as well. Rooms aren't massive, but if it's only to get.your head down, perfect.
Friends_and_family Friends
10/10
Exceptional
03 May 2026
Kevin
Clean, comfortable, quiet, and very well located. Will likely be coming again!
Self
10/10
Exceptional
03 May 2026
Paul
Central location and nice hotel
2nd time I’ve stayed here and would stay again
Partner
8/10
Excellent
28 Apr 2026
Yvonne
This is a great hotel right in the centre of a lovely town. We were greeted by really friendly and helpful staff at the reception desk. Our room was bright and clean, with a really comfortable bed. The bathroom was a reasonable size, with a great shower. Although there were no cooked breakfasts available, which was fine by me, the continental breakfast was excellent.
We will definitely stay here again and highly recommend it as excellent value for money.
Partner
8/10
Excellent
26 Apr 2026
Rupert
Generally good services and near centre
Business
10/10
Exceptional
26 Apr 2026
Julia
Really clean, friendly staff, comfortable room, easy check in & out.
Family
8/10
Excellent
25 Apr 2026
Michael
Great location right in the heart of the city
Rooms nice

Staff great
Partner
8/10
Excellent
23 Apr 2026
Anthony
Rooms are dark and mone had no view. Had to keep curtains closed as no pricaey - lacked nets of other Motel Ones. Also poor pillows again lacking Motel One cushions.
Staff are friendly and helpful and hotel well placed for station, Eldon Square and shopping/ restaurants
Self
8/10
Excellent
22 Apr 2026
Jack
room was clean and tidy, bed was surprisingly so comfortable and soft. the room itself was fantastic for our stay, might be a little small for longer stays but for the night you cannot complain at all. the staff were so lovely and talkative too.

the only fault i had with the room was with the aircon and general ventilation of the room. the air conditioning didn’t cool the room at all despite being on all night and the only other way of cooling the room was with the window which didn’t open that fully. if you had a shower your room/shower would remain humid no matter how hard you tried to cool the room down.

other than that fantastic stay!
Partner
10/10
Exceptional
20 Apr 2026
Angela
Friendly staff, breakfast buffet offered good variety, and lounge / bar area great spot to unwind end of day. Lovely outdoor patio!
8/10
Excellent
16 Apr 2026
Hannah
Great location, friendly staff, adequate breakfast. Good bar which offers cocktails and snacks.
Self
8/10
Excellent
13 Apr 2026
Debbie
Very warm and welcoming staff, great location for the town and train station.
Family
8/10
Excellent
08 Apr 2026
Claire
Hotel was great but pillows were too thick for us! Otherwise all good.
10/10
Exceptional
08 Apr 2026
Brenda
Lovely quiet room with kingsize bed and free coffee & tea. Breakfast was buffet style with a good selection to choose from.
Star member of staff was the young red haired man at the check in desk. He was very professional with a lovely personality.
Self
8/10
Excellent
05 Apr 2026
Rachael
First time at this hotel. Staff were great on arrival. Got to our room which was just ehat we needed but the heat! It was so warm. Did not have a good night sleep with the heat and the pillows were hard. On checkout the lady was lovely. We asked questions about the hotel and she explained what we asked for if we stayed again. Great location.
Partner
10/10
Exceptional
01 Apr 2026
Julie
Breakfast was good all fresh
Self
10/10
Exceptional
31 Mar 2026
rachael
Great stay, comfortable bed and pillows, one hard one soft pillow great combo, bed linen very nice cotton, staff very friendly … I’ve booked again for July !
Partner
10/10
Exceptional
29 Mar 2026
Hannah
Room was clean and comfortable and the staff were all very friendly and accommodating. Hotel is very central to city nightlife and just a short walk from the train station.
Partner
8/10
Excellent
24 Mar 2026
S
St Patrick day so a little noisy. Room quite small but excellent value for money.
10/10
Exceptional
23 Mar 2026
Karen
Clean and comfortable
10/10
Exceptional
22 Mar 2026
Richard
Great location with bars, shops and restaurants all in walking distance. The hotel was smart and looked great! Room was spacious, clean and had a great view of the tyne
Self
10/10
Exceptional
22 Mar 2026
Anne
Great stay
Partner
10/10
Exceptional
18 Mar 2026
Paul
Excellent hotel in town centre, very good breakfast, friendly helpful staff.
8/10
Excellent
14 Mar 2026
Rupert
Long opening hour until 3am
10/10
Exceptional
09 Mar 2026
Maria
Good location for the city centre, clean, shops nearby
Partner
4/10
Poor
08 Mar 2026
Barbara Jane
Small poky room, tbh a Premier Inn is better. Totally over priced for what it is. Reception staff were great, but others would make eye contact, moved to let them pass on the stairway not a thank you, kiss my arse or anything. Finally a fire alarm on Sunday morning before 10am (false alarm) without an apology really left us feeling very underwhelming.

Considering the number of hotels in the area, I would try some where else next time.

Partner
8/10
Excellent
08 Mar 2026
Louise
The reception staff weren't very informative. We had two rooms for two nights and both cards stopped working after one night. The rooms were clean but basic. The breakfast was a good continental breakfast.
The location was perfect for the theatre, market, shops etc.
Family
10/10
Exceptional
05 Mar 2026
christopher
Excellent location. Plenty of pubs right outside the front door. Lots of dining options and the hotel has a nice lobby and bar area.
Self
6/10
Pleasant
02 Mar 2026
Laura
The hotel was really close to the theatre we were at which was great and close to the shops. The room was clean and tidy but the air conditioning did not work and was blowing out hot air instead! The breakfast was continental only and a little disappointing.
Friends_and_family Family
8/10
Excellent
01 Mar 2026
Cameron
Receptionist was very friendly and welcoming. Room was nice and bed comfortable. Nice hotel in a good location
Partner
10/10
Exceptional
28 Feb 2026
Andy
Excellent location, brilliant pricing
Self
6/10
Pleasant
24 Feb 2026
Lesa
Foyer, reception fabulous. Rooms very disappointing!!
6/10
Pleasant
22 Feb 2026
Amy
Lovely lobby area and very helpful staff
Partner
8/10
Excellent
20 Feb 2026
Andrew
All good except room too warm even with heat off and window open.
Friends_and_family Family
10/10
Exceptional
16 Feb 2026
Jamie
Rooms were clean and really nice and the staff were lovely.
Partner
10/10
Exceptional
15 Feb 2026
Angela
Lovely reception staff, lovely clean entrance to the hotel & bar, room small but very clean, bathroom spotless.
Bed & pillows so comfortable best nights sleep iv had in a hotel for s long time
Partner
8/10
Excellent
12 Feb 2026
Chris
Lovely staff.
Room clean and welcoming
6/10
Pleasant
12 Feb 2026
Ian
The rooms were small but comfortable, the check in process was clunky and breakfast was ok
8/10
Excellent
31 Jan 2026
Peter
Lovely hotel , great location and affordable. Only issue the beds are far too soft.
Partner
6/10
Pleasant
29 Jan 2026
Maria
Hotel is lovely, bed comfy but I asked to be put somewhere quieter if possible and my room was directly outside the lifts and as there is no door between the lifts and rooms I could hear the lift ping every time and people chatting all night
Business
8/10
Excellent
26 Jan 2026
Katy
Good size hotel and great for groups. Very central
Friends_and_family Friends
8/10
Excellent
19 Jan 2026
Debbie
Clean room good location
Friends_and_family Family
8/10
Excellent
17 Jan 2026
Andrew
Nice bar and amenities, room clean and tidy, however; Door needed slamming to close fully and because of this wasnt fully locked after housekeeping left.
10/10
Exceptional
15 Jan 2026
Terry
Convenient for railway station and places to eat. Spotless room, tea and coffee etc. Excellent value for money
Self
10/10
Exceptional
11 Jan 2026
Beverley
Spotless room, beds are so comfy, staff are brilliant. The person at Check in was so polite, helpful and friendly. Thank you
Partner
10/10
Exceptional
09 Jan 2026
Richard
Great location, lovely staff on check in and check out. Room was clean and tidy, comfortable bed.
Partner
10/10
Exceptional
09 Jan 2026
Olivia
The reception and location
Partner
10/10
Exceptional
08 Jan 2026
Ronan
Hassle free early check in, room was great, hotel in a great location, good value and extremely helpful staff after I left something behind in my room.
Self
8/10
Excellent
07 Jan 2026
Mark
The room was lovely and clean but a little small.
The staff at the hotle were excellent and even left a nice card for my partners birthday
Friends_and_family Friends
10/10
Exceptional
02 Jan 2026
Michael
Great location, staff super friendly and nice decor and ambience
Friends_and_family Family
10/10
Exceptional
23 Dec 2025
Antony
Clean room
Partner
2/10
Poor
17 Dec 2025
Paul
We stayed at Motel One yesterday and were left dissatisfied with their customer care.
Upon arrival we attempted to check in only to be advised their systems were down. We had a tight turnaround with a dinner reservation which had left us about a 30 minute window to get into the room and get changed for dinner.
The staff were extremely discourteous and did not offer a drink while we waited for their systems to come back online. They claimed it wasn’t their fault, even though it clearly was and we were the ones inconvenienced. We were offered no discount or any proper apology as despite speaking to a manager and emailing a complaint I have received no discourse.
This has definitely put me off staying there in the future, along with being questioned on arriving back at the property after 11pm as their card reader to unlock the door does not work.
All in all, probably the worst service I have ever encountered at a hotel.
Partner
10/10
Exceptional
16 Dec 2025
Becky
Great hotel. Clean, modern and well appointed rooms. Very lovely staff and feels very luxurious for a very well priced hotel. It's situated perfectly for the centre of Newcastle. I will return
Leisure Self
10/10
Exceptional
15 Dec 2025
julie
.
8/10
Excellent
06 Dec 2025
mike
Great location, usually check in sooner than 3 and late checkout at 12
Self
10/10
Exceptional
04 Dec 2025
sonia
Entrance and bar area was stunning
Leisure Partner
10/10
Exceptional
26 Nov 2025
Peter
*
Leisure Partner
10/10
Exceptional
26 Nov 2025
Sarah
Great location as close to the Station and City Centre / Eldon Square. Second time we have stayed at the Hotel and will definitely return again. Staff are very pleasant and the rooms are spotless and beds and pillows are so comfortable!!
Leisure Partner
10/10
Exceptional
23 Nov 2025
Joanne
Comfy bed, room a little chilly !
Friends_and_family Family
8/10
Excellent
17 Nov 2025
andrew
Modern, clean city centre hotel. Close to Central Station and night life. The Stand Comedy Club just next door. Room and bathroom not large but quite adequate for a single night or weekend break. Continental breakfast and cereals available. Security controlled access on Friday / Saturday nights.
Self
10/10
Exceptional
13 Nov 2025
Simon
Clean and comfortable. I'd happily stay there again.
Friends_and_family Friends
10/10
Exceptional
13 Nov 2025
Theresa
Clean room, helpful staff, great location.
10/10
Exceptional
12 Nov 2025
Chris
Friendly and knowledgeable staff.
Was able to check in early.
Clean room.
Small but very well laid out.
Great shower.
Partner
10/10
Exceptional
07 Nov 2025
neil
Very friendly staff, room was spotless and fit for purpose
Partner
6/10
Pleasant
04 Nov 2025
Marco
The hot water wouldn't keep up, turning cold after a minute or so. The staff were aware and said that it had to do with the actual position of the tap, but to no avail.

The AC also didn't work properly and the room was quite hot. The AC even though it said 10°C it was nowhere close that setting.

Very limited toiletries, only wash gel and shower/shampoo. No cups or anything.
Business Self
10/10
Exceptional
03 Nov 2025
John
Never a problem. Staff alway very helpful
6/10
Pleasant
01 Nov 2025
Alison
Room quite compact, however it was clean. Stained beakers rather than cups, not really my liking. Breakfast option pretty poor.
Partner
10/10
Exceptional
30 Oct 2025
R
Great staff and location. Room is fine - clean.
10/10
Exceptional
30 Oct 2025
ADAM
Great location. Nice clean room.
Partner
6/10
Pleasant
27 Oct 2025
Jason
It was our 25 year wedding Anniversary and we were given a room with two single beds which was listed as a king size bedroom. Hairs on the bed and the room was really poor. Wired dangling down from the Television, Decor in the bedroom was wood chip. The foyer was superb but when you went to the bedroom that was a different story. Lady on the desk (forgot her name) was outstanding and gave us recommendation's of where to eat.
Partner
10/10
Exceptional
22 Oct 2025
Louise
Ideal location, Hotel was really clean and spotless. The breakfast was amazing with plenty of choice. The shower in our room was not very powerful which was the only let down.
Leisure Family
10/10
Exceptional
20 Oct 2025
Flora
staff were great breakfast was lovely room clean
Leisure Partner
8/10
Excellent
16 Oct 2025
Jennifer
ideal location, comfy bed, tv in room not great
10/10
Exceptional
14 Oct 2025
mike
Great value, check in early, check out late - right in middle of city centre and only short walk from all transport facilities
Self
8/10
Excellent
13 Oct 2025
Barry
Clean room and helpful staff. Very well situated
Business
8/10
Excellent
10 Oct 2025
Barry
Great staff rooms were cold. Great central location
Self
10/10
Exceptional
09 Oct 2025
ian
Does what it says on the tin as usual quality through out the stay
Partner
10/10
Exceptional
07 Oct 2025
Brian
A great price for a convenient city centre hotel.
The room was not big but absolutely suited us for a midweek overnight stay, comfortable bed, good powerful hot shower and tea/coffee making facilities for the morning.
Helpful staff, late night bar service and a good midday checkout made for a very pleasant experience.

Location & surroundings

Motel One Newcastle
143 Regent Street Leamington Spawarwickshire Cv32, United Kingdom, United Kingdom

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