Name: Sleeperdorm - Hostel
Address: 52 Elswick Road, Newcastle-upon-tyne, NE4 6JH, GB

8/10

Excellent

07 May 2024

Dywain

Short but cool.

It was a very short stay in preparation for a party.

Self

10/10

Exceptional

20 Aug 2023

Gary

Very handy and clean

8/10

Excellent

29 May 2022

Shelley

Friendly staff

Leisure Family

2/10

Poor

25 Apr 2022

Caitlin

We got there to be told no rooms available despite booking over a month ago, the man on reception was very unhelpful and did not even try to suggest a solution. We had to book alternative hotel at such short notice we were miles away from city centre

Friends_and_family Friends

2/10

Poor

31 Jul 2019

Verified traveler

Well... where to start?
I would begin to rate this property at 0* if i could, simply the WORST i have ever stayed
Upon checking in, the acommodation charged us a ‘deposit’ of £20.00 therefore totalling to £60.00, which was NOT highlighted in the hotels terms on expedia when reserving the room
Upon arriving at the room, the condition or layout looked nothing that were shown on the hotels description, and apparently this was an ‘upgrade’ 😮🤔, cracked walls, no curtain on the shower?
The following morning my friends decided to shower and had placed a towel on the chair to save this getting wet. Unfortunately, this had left a SMALL wet patch on the chair... when trying to check out, i was faced with a man who had the most rude and awful customer service i have ever witnessed in the industry, he stated that the stain left on the chair was alcohol, i stated in my defence this was not the case and was a simple patch of water left from the towel...
I had as a result lost £20.00 of my deposit...
Overall
Staff rude
Rooms not up to standard
Hotels terms not updated correctly
Would not recomment

Leisure Friends

2/10

Poor

19 Oct 2018

Nathalie

Extremely disappointing

Our room, though a good size stank of smoke , the blind was completely missing on the window , there was a large wet patch on the carpet and the shower door was broken . Very disappointing

8/10

Excellent

29 Aug 2018

Kirsty

Great location and friendly staff

It was good for what you pay, great location and friendly staff. Stayed over on my birthday and staff had put up banners and balloons which was great. Room was clean and hotel

8/10

Excellent

20 Aug 2018

Viktor

Great hostel

Good hotel, clean rooms and great location. Staff was friendly and helpful.

Friends

10/10

Exceptional

16 Jun 2018

Adele

We stayed 1 night as we went the Ed Sheeran concert it was in walking distance to the stadium wich was amazing the beds are not comfy but it was ok for 1 night! It was clean and staff were friendly

Friends

8/10

Excellent

12 Jun 2018

Morgan

I stayed with my friend as we were going to watch a concert. It is close to the city centre, about a 10/15 minuite wall. Stag all friendly and helpful. Rooms very clean and good fercilities.

4/10

Poor

30 Oct 2017

Zoe

Great...if your drunk

When getting to the hostel, it wasn’t in the nicest area of Newcastle but wasn’t far from the Centre. When at reception we had to pay an additional £40 deposit which would be redeemed upon inspection at the end of the stay. There was nothing on the Expedia website about this and the document that I had was to sign asked for card details including number which I refused to give as I didn’t know about the destroying of this document.

When entering our room, which was very clean and adequate for the 2 of us, the window was broken and had to ask several times to get this fixed. We were out of the hotel for 6 hours and window still wasn’t fixed when we got back as ‘it had been very busy’ (3 of the rooms were empty).

We were woken up several times by other guests getting in from a night out and many of these were kicked out in the night due to their behavior.

If you are wanting a bed for when you get in drunk this is your place, but would never return. The staff were not helpful and didn’t really care as long as they were getting your money.

2/10

Poor

07 Oct 2017

Verified traveler

Not open

Arrived to find the hostel not open , after numerous phone calls a member of stall arrived 10-30pm to let us in saying it wasn't open , we were allowed to stay , other people were also there, card machine didn't work so had to go find cash machine. Room appeared to have unused fog a while , noisy throughout the night and obviously unmanned !!
Overall an unpleasant experience

2/10

Poor

02 Oct 2017

Neil

Sleeper dorm is closed

Booked through Expedia found out on arrival hotel has closed down nightmare

4/10

Poor

15 Sep 2017

Waqas

Not a good hotel for family travellers

Very very rude staff. Absoloutely o respect at all. Found cigerette butt in the room. Room floor was dirty.

6/10

Pleasant

14 Sep 2017

Ryan

No towels in the room? Was an en-suit, also toilet had urine sitting in it when we arrived. Other than that it was alright considering we just needed a place to lay our heads for a couple of hours.

Family

8/10

Excellent

27 Aug 2017

shanell

Loud

People in the hotel were banging on our doors at stupid aclock. The people on charge did nothing about it. Very loud in the whole hotel don't go there unless you don't want to sleep at all.

8/10

Excellent

22 Jul 2017

Solange

Not perfect but not bad

Pros: Easy to find, good value, decent sized room, clean.
Cons: Creaky bed, a strong musty smell in the room, there was a kettle and a few tea bags but no milk, sugar or a spoon!

8/10

Excellent

13 Dec 2016

Verified traveler

Good hostel

Solid hostel

10/10

Exceptional

05 Dec 2016

Julie

Great location , clean and great value for money .

4 of us stayed here for a night out in newcastle . Cannot fault it for the price and the staff were lovely and very helpful .

Family

8/10

Excellent

10 Dec 2016

Álvaro

Calidad-Precio-Cercanía excelente

Al llegar, la habitación que teníamos reservada (Doble, con baño compartido) estaba ocupada por otras personas, y nos re-ubicaron en una habitación para NOSOTROS SOLOS pero de 5 personas con BAÑO PROPIO. Por lo que estuvimos encantados. Supongo que no sera lo habitual pero ante imprevistos responden realmente bien.