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Cairn Hotel Newcastle

Newcastle-upon-Tyne · United Kingdom

Osborne Road, Jesmond, 97-103View location

7.8/10Very good1,001 Reviews
Cleanliness8.2/108.2
Service8.4/108.4
Comfort7.8/107.8
Condition7.4/107.4
Amenities8.0/108.0
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  • Sustainability certification
  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Cairn Hotel Newcastle

Cairn Hotel Newcastle is a modern, boutique hotel located in the affluent area of Jesmond, less than a mile from the centre of Newcastle. Featuring award-winning dining and an entirely relaxing atmosphere, this is the perfect venue for your city break.

The 78 beautifully styled rooms are located across two buildings, benefiting from modern amenities and comforts such as flatscreen TVs, free Wi-Fi and parking. Head out to explore independent shops and bars on your doorstep or dine in one of the two onsite restaurants or our bar.

The contemporary Asian fusion at Sohe is well renowned with an exciting menu to tantalise the senses. The gastro pub 97 & Social, serves Californian-inspired cuisine alongside an innovative, extensive cocktail menu, and Spy Bar serves a wide selection of drinks and burgers.

When booking more than 2 rooms, different policies and additional supplements may apply.

Read more about this hotelShow less

In the heart of Newcastle-upon-Tyne, Cairn Hotel Newcastle Jesmond is within a 5-minute drive of Jesmond Dene Park and Tyne Bridge. This hotel is 1.8 mi (2.8 km) from Grey's Monument and 1.8 mi (2.9 km) from Newcastle-upon-Tyne St. Nicholas' Cathedral. Stay in one of 78 guestrooms featuring flat-screen televisions.

Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers. Featured amenities include a 24-hour front desk and a safe deposit box at the front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Green Tourism Program Events/parties allowed LGBTQIA+ friendly Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property comprises the main building and the adjacent Carlton building (1 minute walk away). The Carlton building is connected to the Spy Bar, so guests can expect to hear noise from the bar at times.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Parties and events are allowed on site
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • This hotel will place a credit or debit card authorization 24 hours in advance of arrival for the 1st night's stay.
  • Minimal age
    18
  • Optional fees
    • Fee for English breakfast: approximately GBP 13.95 per person
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Jesmond Dene Park 1.1 km / 0.7 mi
University of Newcastle-upon-Tyne 1.6 km / 1 mi
Exhibition Park 1.6 km / 1 mi
Northumbria University 1.7 km / 1 mi
Newcastle-upon-Tyne Civic Centre 1.8 km / 1.1 mi
Great North Museum-Hancock 1.9 km / 1.2 mi
Freeman Hospital 2 km / 1.2 mi
Northumberland Street 2 km / 1.3 mi
Biscuit Factory 2.2 km / 1.4 mi
Royal Victoria Infirmary 2.3 km / 1.4 mi
Eldon Square Shopping Centre 2.3 km / 1.4 mi
Leazes Park 2.4 km / 1.5 mi
Victoria Tunnel 2.6 km / 1.6 mi
Grey's Monument 2.7 km / 1.7 mi
Grainger Market 2.7 km / 1.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2002
  • Total number of rooms: 79
  • Number of floors (main building): 3
  • Number of floors (annexe): 3
  • Twin rooms: 5
  • Double rooms: 49
  • Triple rooms: 9
  • Superior rooms: 16
  • hotel
  • American Express
  • MasterCard
  • Visa
Show 33 more facilities & services
  • Maestro
  • City centre
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fi
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Electric kettle: 1
  • Towels and bed linen
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Air conditioning in Restaurant
  • Breakfast room
  • Meeting room
  • Pub
  • Green Tourism
  • Breakfast buffet
  • Hot breakfastExtra charge
  • À la carte dinnerExtra charge
  • Breakfast and dinnerExtra charge
  • Special dietary optionsExtra charge
  • Vegetarian mealExtra charge
  • LGTBIQ friendly
  • Early Check-inExtra charge
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

CE

Dinner Included

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE CLASSICDOUBLE • CLASSIC • 12 m²DBL.AS
    DOUBLE CLASSICPhoto unavailable5 photos

    Cairn Hotel Newcastle

    DOUBLE CLASSIC

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Room amenities

    • Smoke detector
    • Wi-fi
    • Central heating
    • Mini fridge
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMY • 1 Bedroom • 8 m²DBL.EY
    DOUBLE ECONOMYPhoto unavailable5 photos

    Cairn Hotel Newcastle

    DOUBLE ECONOMY

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    8 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Room amenities

    • Hairdryer
    • Bathroom: 1
    • Shower
    • Direct dial telephone
    • TV
    • Radio
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Central heating
    • Safe
    • Wi-fi
    • Smoke detector
    • Electric Kettle: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE CLASSICTRIPLE • CLASSIC • 15 m²TPL.AS
    TRIPLE CLASSICPhoto unavailable5 photos

    Cairn Hotel Newcastle

    TRIPLE CLASSIC

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Room type
    TRIPLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.AS

    Room amenities

    • Mini fridge
    • Wi-fi
    • Smoke detector
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Central heating

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Cairn Hotel Newcastle

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS-1

    Photos are not available for this room type.

    Cairn Hotel Newcastle

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Cairn Hotel Newcastle

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Cairn Hotel Newcastle

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Cairn Hotel Newcastle

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSIC • 15 m²TWN.AS
    TWIN CLASSICPhoto unavailable5 photos

    Cairn Hotel Newcastle

    TWIN CLASSIC

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS

    Room amenities

    • TV
    • Smoke detector
    • Wi-fi
    • Central heating
    • Mini fridge
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC DOUBLE BEDDOUBLE • CLASSIC DOUBLE BEDDBL.AS-DB

    Photos are not available for this room type.

    Cairn Hotel Newcastle

    DOUBLE CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Cairn Hotel Newcastle

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE CLASSICTRIPLE • CLASSICTPL.AS-1

    Photos are not available for this room type.

    Cairn Hotel Newcastle

    TRIPLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.AS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 12 m²DBL.KG-SU
    DOUBLE SUPERIOR KING BEDPhoto unavailable5 photos

    Cairn Hotel Newcastle

    DOUBLE SUPERIOR KING BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Room amenities

    • Radio
    • Wi-fi
    • Smoke detector
    • Mini fridge
    • Central heating
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Cairn Hotel Newcastle

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSICTWN.AS-1

    Photos are not available for this room type.

    Cairn Hotel Newcastle

    TWIN CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Cairn Hotel Newcastle

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Cairn Hotel Newcastle

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY-1

    Photos are not available for this room type.

    Cairn Hotel Newcastle

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC KING BEDDOUBLE • CLASSIC KING BED • 10 m²DBL.AS-KG
    DOUBLE CLASSIC KING BEDPhoto unavailable5 photos

    Cairn Hotel Newcastle

    DOUBLE CLASSIC KING BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    CLASSIC KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-KG

    Room amenities

    • Direct dial telephone
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Wi-fi
    • Safe
    • Central heating
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Radio
    • TV
    • Electric Kettle: 1
    • Smoke detector
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU

    Photos are not available for this room type.

    Cairn Hotel Newcastle

    Double or Twin SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Cairn Hotel Newcastle

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSICDouble or Twin • CLASSICDBT.AS

    Photos are not available for this room type.

    Cairn Hotel Newcastle

    Double or Twin CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Cairn Hotel Newcastle

7.8
Very good
1,001 Reviews
Cleanliness
8.2 /10
Service
8.4 /10
Comfort
7.8 /10
Condition
7.4 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
21 Jul 2026
Thomas
Great room, great staff always helpful
Self
6/10
Pleasant
16 Jul 2026
Jane
The hotel is basic but rooms are clean. There is no Aircon so in hot weather the rooms are hot. A fan is provided. If you have heavy bags or don't like to walk stairs, there is no lift. Overall though, the hotel is clean, beds are comfortable and there are plenty of bars and restaurants close by.
Partner
10/10
Exceptional
13 Jul 2026
David
All really nice.
Partner
10/10
Exceptional
09 Jul 2026
Chris
Lovely hotel bang in the middle of Jesmond. Great bar in the hotel and at their sister hotel. Really friendly staff. Thank you so much to the lovely receptionist for all your help. The chaotic Butterworths!!
Friends_and_family Family
10/10
Exceptional
07 Jul 2026
Nicola
Third stay at this hotel which has been really useful whilst visiting our daughter living in the Newcastle area. Hotel is clean, staff are helpful, free parking. Location in Jesmond a pleasant area with small shops and 5 minute walk to metro.
Family
8/10
Excellent
06 Jul 2026
Malcolm
Twin room was perfect for our stay, didn't have a breakfast but I know that it is super. Great to have carparks at the rear of both properties even though the condition of the area at the rear leaves a bit to desire. All in all staff are great and shopping and nightlife is great and feels safe due to the area being full of university students. Two supermarkets Waitrose and Tesco are within 3 minutes walk from the hotel.
Family_with_children
10/10
Exceptional
30 Jun 2026
paul
Really nice stay . 5 min walk to the metro system that takes you anywhere in newcastle. Friendly and informative staff . Room was clean and fresh would definitely stay again
Friends_and_family Family
10/10
Exceptional
28 Jun 2026
Melanie
A really lovely stay at the hotel, breakfast was in a lovely setting and staff were friendly and helpful.
Friends_and_family Friends
8/10
Excellent
27 Jun 2026
Lee
Very spacious room. Beds very comfortable.
I would definitely return. Needs a refurb but ideal location.
Friends_and_family Family
4/10
Poor
20 Jun 2026
Susan
Room was in the roof far too noisy not very clean around carpet rug edges especially at side & back of bed under table years of dust sadly .Noisy Hotel inside as well lots of people sharing rooms as people where knocking on doors to be let into rooms throughout the three nights we stayed hastent to add we got NO sleep what so ever & made us feel unwell pleased to come home . Staff were OK but not over helpful when Alarms for smoke detectors kept also going off on rooms near us also alarms going off in nearby pizzeria twice during our stay at 5.30 am .
Partner
8/10
Excellent
19 Jun 2026
Sally
Perfect location for travel into City Centre, plenty of Bars & Restaurants nearby. Staff very friendly.
Only criticism I had was the awful drain smell that greeted me when I walked into the room. It really was bad, but they were doing some roadworks outside so wondering if it was related to that. Advised the Staff Member on departure and he said he would get maintenance to investigate.

Hoping I don't get same room when I stay again next month haha!
Self
10/10
Exceptional
15 Jun 2026
Michael
Great location for several bars and restaurants and the hotels Asian restaurant is terrific
10/10
Exceptional
12 Jun 2026
Leanne
Great location, fantastic price and value. Reception staff were so helpful and let us park two cars overnight free of charge too.
I stay often as it’s cheaper than two taxis. The main building is the best, good bar and lovely breakfast.
Business
10/10
Exceptional
10 Jun 2026
Maureen
Perfect great area
Self
8/10
Excellent
10 Jun 2026
Allan
Very comfortable but very noisy
Self
10/10
Exceptional
08 Jun 2026
Amir
I have visited this hotel so many multiple times and I can say this is the best location and money wise one you can get in Jesmond.

Hotel staff very nice and friendly and will be helping you 24/7

The one and only cons here is the hotel doesn't have lift (probably because of it's build) but hotel staff can help you with baggages.

Also if you are parking over night you might be blocked by other cars in the morning (as car parking space is limited), so ask a staff about it so you can park in the front for easy exit.

The hotel is pretty much close to the nearby train station and there are multiple pubs, grocery stores, and takes aways around the area. I found it specifically nice for the pubs in this area including the hotel's own bar.


Overall I highly recommend this hotel
Family
8/10
Excellent
08 Jun 2026
Anne
Great stay. Central and perfect for what we required.
Partner
6/10
Pleasant
06 Jun 2026
Steve
Staff were welcoming and friendly. Unfortunately, hotel was dated and although clean lots of fixtures and fittings were poorly maintained, for example showerhead hanging off the wall light fitting missing bathroom a bit grotty.
10/10
Exceptional
28 May 2026
Janet
Clean and comfortable room. Staff were welcoming and friendly. Parking was adequate and free. Would definitely stay again.
Self
10/10
Exceptional
20 May 2026
STEVE
Lovely stay, clean and pleasant room
Self
10/10
Exceptional
19 May 2026
Malcolm
Everything was great, clean room. Friendly and helpful staff. Thanks
Self
8/10
Excellent
16 May 2026
Ruth
The room was clean. Bathroom was nice and modern. Only issue was hot tap was scolding. There was tea, coffee no biscuits or a spoon to stir with. Room had iron, fan, hairdryer. The bed was comfortable. We parked at the rear. We had paid for breakfast which was at the hotel over the road. Breakfast was self service but it was good. Bacon, sausage, scrambled egg etc. there was also cold meats and croissants. I would say we had a good stay
Partner
8/10
Excellent
14 May 2026
Simon
Used hotel for base for work. Have used twice now. Great place to stay
Business
10/10
Exceptional
07 May 2026
Michael
Very good
10/10
Exceptional
05 May 2026
Debra
All very good, no faults at all, good value for money, great breakfast, comfortable bed, plenty of hot water, lovely staff, would recommend, would definitely come again. Excellent location for attending events at the O2 city hall which is also amazing.
Partner
8/10
Excellent
04 May 2026
Margaret
Yes
Partner
8/10
Excellent
28 Apr 2026
Jayne
The room did smell strongly of cigarettes which was unpleasant, and the window was left wide open so the staff must have known, although not the fault of the staff but the previous guest/s.

The room was decent and the bed and pillows were very comfortable. I'm marking it lower as the shower screen fitting on the glass was very dirty and the sink was blocked and very slow to empty. I reported it but it didn't get fixed. Could have done with more coffee sachets as not enough, so should have been replenished from previous guests.

The stair carpet was threadbare in places. Overall a very good location and a decent place to stay and would stay again.
Partner
10/10
Exceptional
28 Apr 2026
gregor
As good as the photos indicated , excellent location , friendly staff
Self
10/10
Exceptional
27 Apr 2026
Malcolm
Everything is good, nice shopping and restaurants and bars close by. City centre 20 mins by foot or 10 minutes to metro station.
Self
10/10
Exceptional
26 Apr 2026
Mark
Had a pleasant stay for a work trip
Self
10/10
Exceptional
25 Apr 2026
Nicola
Second stay here and happy again. Free Car parking at rear of hotel. Friendly reception. Room clean with facilities needed. Suits our needs as Central in Jesmond and great value for money.
Partner
10/10
Exceptional
24 Apr 2026
Andrew
Rooms lovely and clean, had full breakfast which unexpected. Lovely area, staff friendly. Would recommend and would definitely stay again.
Friends_and_family Family
8/10
Excellent
17 Apr 2026
Susan
We upgraded our room from a cosy double to a classic double. The main reason was that the cosy room was located in another building across the road from the main part of the hotel. The staff in the hotel were all friendly and helpful. Breakfast was both a choice of continental and cooked and plentiful. We had our evening meal in the Sohe restaurant which is part of the hotel. The food and service were excellent. I would stay at The Cairn again.
Friends_and_family Friends
8/10
Excellent
16 Apr 2026
Peter
I didnt park on site , there is good parking therd but a chance of been blocked in, which is no good for a early start.
Business
8/10
Excellent
12 Apr 2026
Kerry
Great location. Bar and restaurant attached to Hotel were both excellent.
Family_with_children
8/10
Excellent
12 Apr 2026
Kate
Comfy bed, clean room and bathroom, iron, hairdryer, luggage rack, extra blankets and fridge all appreciated. Great shower. Staff gladly supplied extra loo roll. Very good value for money - think I was upgraded.
Self
10/10
Exceptional
09 Apr 2026
Sandra
The room was very clean, spacious and comfortable. Two televisions. Could have stayed longer. Also we arrived early and asked if we could park the car in their carpark. They allowed this and it was no problem. This was a hugh plus for us.
10/10
Exceptional
30 Mar 2026
Malcolm
Excellent breakfast, great staff and great location. Thanks once again.
Self
10/10
Exceptional
24 Mar 2026
Andrew
Excellent breakfast
Friends_and_family Friends
8/10
Excellent
23 Mar 2026
Debra
Large room bed comfortable but really noisy
Partner
2/10
Poor
22 Mar 2026
Callum
Standard triple room in former Carlton Hotel block.

Mould / brown dirt on ceiling above door. Bathroom has a floor tile that just lifted up in front of sink. Suspicious stains on throws and cushions. Bathroom black mould all over grout in bath. Bath panel peeling.

Staff excellent but a terrible terrible hotel.
Friends_and_family Friends
10/10
Exceptional
20 Mar 2026
Ronald
Just booked the room and it was nice
Partner
10/10
Exceptional
19 Mar 2026
Mark
Always a pleasant stay here.
Brilliant for the nightlife in Jesmond.

Breakfast is excellent
Self
8/10
Excellent
15 Mar 2026
Susan
Room was a good size and clean as was bathroom.
Would have been nice to have more tea & coffee and also toilet roll but we survived haha!!!
Someone complained that we had the TV on too loudly which was quite random as we were only watching the curling in the olympics and ready to sleep by 10pm
Partner
8/10
Excellent
15 Mar 2026
Tracey
Easy check in and out, friendly staff, close to metro and restaurants.
Family
10/10
Exceptional
12 Mar 2026
Malcolm
Nice friendly place to stay with an excellent breakfast. Staff are lovely and helpful. Free parking is an advantage. Great area in jesmond, 20 mins walk into town or you can have a 5 minute walk to west jesmond metro station and easily commute into the centre of Newcastle or even continue to Tynemouth or the airport.
Self
4/10
Poor
09 Mar 2026
Kevin
Room ok, bathroom great, staff spot on but building and room way too hot in March, noisy especially 6am deliveries to Waitrose and the doors to the rooms feel like the walls are going to collapse when they close!! Nice bed but shame we couldn't have a good night's sleep in it!!
Partner
4/10
Poor
06 Mar 2026
Jan
We stayed in hotel across as we had a twin room. There was zero security as the keycard access was non-existent so anyone could (and did) just walk in off the street all the way upto the bedrooms. There was a massive fight right outside our bedroom with a loads of lads in the night. Terrible
Business
6/10
Pleasant
06 Mar 2026
Maliya
Mould in the ceiling, no towel rails in the bathroom. Got put into a property across the street where finding our room was like an Orienteering exercise, our room number (500) did not show on any signs making it extremely difficult. There is no airconditioning and a window was locked shut which they claimed they hadn't known about. The sound didn't work on BBC1 TV, they said they'd send someone but after 1/2 hour wait we said it was too late to keep waiting. The only positives were the price and the room was quiet. I wouldn't want to repeat the experience.
Partner
6/10
Pleasant
05 Mar 2026
Matthew
Excellent night staff Room adequate Breakfast buffet simple but adequate
10/10
Exceptional
03 Mar 2026
Elaine
Friendly staff, great room
Partner
8/10
Excellent
01 Mar 2026
Karen
2nd stay at The Cairn, but this time we were allocated a room in the Carlton building above the Sky Bar. The receptionist kindly offered to swap us to the main hotel but we thought we'd try the Carlton room for a change. The room was smaller than previous and had a fusty smell on first entering but all the bedding and towels were lovely and clean. The room was well equipped, including USB charging points and a fridge. As warned, the music from the Sky Bar was very loud but only until 11pm, so it didn't cause a problem for us, but guests may prefer to take earplugs if an earlier night is needed. It's in a great location, close to all the bars and restaurants of Jesmond. Nice to have use of free parking on site.
Partner
10/10
Exceptional
25 Feb 2026
Malcolm
Room was great, beds were comfortable. Staff were excellent 👍 .
10/10
Exceptional
23 Feb 2026
Thomas
Big rooms, friendly staff and good value.
8/10
Excellent
23 Feb 2026
anthony
Clean, friendly staff, basic small room
Friends_and_family Family
8/10
Excellent
22 Feb 2026
Laura
comfy bes and a great shower
Partner
10/10
Exceptional
16 Feb 2026
Samantha
Room spotless early check in and great location.
8/10
Excellent
16 Feb 2026
Maliya
Room was clean, bed a bit hard, staff pleasant. I'd have probably given 5 stars if it hadn't been for the nightclub/pub below which vibrated through the floor and even could hear over the telly until 11pm.
Leisure Family
10/10
Exceptional
11 Feb 2026
neil
Great staff great food plenty parking
Partner
10/10
Exceptional
06 Feb 2026
Carole
Staff very accom
4/10
Poor
05 Feb 2026
Caitlin
We have stayed here in the past and had no complaints. This time the room was tiny (reception moved us to one that was slightly bigger as they said they didn’t understand why we were given that one when we booked in advance), but the new room was on the corridor and had doors banging most of the night and bathroom was dirty.
8/10
Excellent
29 Jan 2026
Malcolm
Room was ran. Nice comfy bed and good free WiFi. Only negative is the lack of knowledge with the staff around Expedia VIP . This is never offered or spoken about.
Leisure Self
10/10
Exceptional
26 Jan 2026
Susan
Clean room, comfy bed
Check in staff helpful and friendly
Leisure Family
6/10
Pleasant
25 Jan 2026
SEAN
Staff were very helpful and friendly, room itself was spacious. More attention definitly needs to be paid to the cleanliness of the room, runner on the bed had stains, between the wall and shower screen needed a good clean! Smell from drains very strong in the room
Partner
10/10
Exceptional
15 Jan 2026
Samantha
Clean room staff friendly and helpful
Leisure
10/10
Exceptional
12 Jan 2026
patricia
The staff are really helpful. We had a probkem with the heating in our room without any fuss we were hiven another room. Breakfast was lovely and fresh. I opted for the continental breakfast which was good but I did think it was a bit expensive. The same price as the Full English @ £13.95!
Business Partner
10/10
Exceptional
09 Jan 2026
Myles
5 star rating everything in the hotel was perfect loved my stay and ill definitely recommend this amazing hotel in Jesmond best one ive ever stayed in absolutely amazing
Self
10/10
Exceptional
30 Dec 2025
Neil
Great as always
Friends_and_family Family
4/10
Poor
30 Dec 2025
Diane
Room walls are VERY thin and the waste pipes mush have been built into the inside dividing wall . Constant flushing and running water All Night.
Also we had a family in the next room with very small children .
We could hear every word spoken and every cry . Most of the night.
To top it all we were above the door that led to the rear exit.
Everyone that smoked stood outside and the smoke constantly drifted up into our room.
Not a pleasant stay at all.
We were due to stay 2 nights but packed up very early next day and moved on

Leisure Family
10/10
Exceptional
26 Dec 2025
Graham
Fantastic location
Business
10/10
Exceptional
26 Dec 2025
Graham
Fantastic location, staff are super friendly and knowledgeable of the area.
Business
2/10
Poor
24 Dec 2025
Ellie-Louise
Room was disgusting, uninhabitable. Couldn't stay, lost all of our money and couldn't stay the night.
Partner
8/10
Excellent
23 Dec 2025
Malcolm
Room was clean and comfortable. Unfortunately no one on reception knew about VIP status through Expedia so this was a small let down.
Business_and_leisure Self
10/10
Exceptional
20 Dec 2025
Richard
Staff were great. Excellent breakfast.
10/10
Exceptional
16 Dec 2025
Mark
I was originally booked into a room in the building across the road - but on arrival, I was given an upgrade to a very nice double ensuite room in the main hotel.
Some online reviews said it was noisy because there are a lot of bars nearby - but I didn't find it noisy at all. The staff are very kind and friendly. The romm was clean and comfortable. There is no lift - which may be a consideration for some. It has free parking behind the hotel - which, for me, was a big plus as parking around Newcastle is difficult to find and rather expensive. If you don't use a car, West Jesmond Metro Station is a few minutes walk away.
Leisure Self
10/10
Exceptional
15 Dec 2025
Lorraine
Staff very helpful and efficient on the desk. Room was clean and well set out and spacious.
Business Self
4/10
Poor
15 Dec 2025
Bradley
Overall. Neat tidy rooms. However needing a lot of TLC.
Can feel the springs in the bed, evidently hasn’t been dusted in a while , sink hanging off the wall in the bathroom, shower was very poor , no toilet paper or facial tissues. Room fridge lukewarm. Telephone did not work either. Towels were stained and had an unpleasant damp smell.
Self
10/10
Exceptional
05 Dec 2025
Graham
Great location
Business
6/10
Pleasant
05 Dec 2025
David
Its not a bad hotel its just not particularly great.

Location is good and bed was comfy and shower ok.

Disappointing nowhere to store luggage - other than leaving it in the lobby.

Quite noisey and rooms arent the most soundproofed..


All in all, given how little it cost - it still offered good value for money!
Self
2/10
Poor
04 Dec 2025
Mizan
Heating did not work. Reception not manned. Loud music from Pub downstairs
Business Self
8/10
Excellent
04 Dec 2025
Clive
A little noisy from above late in the evening, expected traffic noise. Early loading at Waitrose across the street. Room excellent.
Partner
10/10
Exceptional
30 Nov 2025
Nicola
Reception were helpful with a quick check in and free parking. Room was spacious, clean and modern. I liked the location in the heart of Jesmond and the bar next door was good.
Leisure Family
10/10
Exceptional
29 Nov 2025
Graham
Very cosy, perfect location, would definitely stay again.
Business Family
10/10
Exceptional
27 Nov 2025
Robyn
The room was lovely! Very spacious and clean. Perfect for a night away. Free parking was a bonus
Partner
8/10
Excellent
26 Nov 2025
Paul
Great hotel and great prices
Business
4/10
Poor
23 Nov 2025
Ken
4th floor \"Superior Room\" (no lift) and no heating in rooms freezing -2c outside, went to Reception got one radiator working but not in bathroom. Told get someone next day. Next morning went to make a hot drink and now no water to sink,shower or toilet.Back down asked to be moved twice told will get it fixed. Left hotel and returned .Water on but no heating in bath room and door wont close. Got rad fixed but not door, giving a spare rad to help. Never used the shower last day as I was told it was leaking through into the room below. Left hotel after the fiasco of getting my car unblocked. I have stayed here many times without any issues but not anymore. So disappointed.
Friends_and_family Family
6/10
Pleasant
21 Nov 2025
Raghav
The room was clean, however appeared smaller compared to the image. The bathroom door didn’t shut and got locked inside luckily had my phone with me! Staff was quick and helped me get out. The property location was good and bus stop right outside made travel very convenient.
Leisure Partner
8/10
Excellent
21 Nov 2025
Ordie
Great staff .
Maybe individually cooked breakfast would be better.
Business
10/10
Exceptional
17 Nov 2025
Andrew
Room was clean and a really good size. Perfect for what we needed as a base for the evening. Staff were very welcoming and friendly whenever we spoke to them
Friends_and_family Friends
6/10
Pleasant
16 Nov 2025
Russ
Other guests were loud and banging doors, shouting theough the night up to 3am
Partner
10/10
Exceptional
16 Nov 2025
Owen
Reception were helpful and friendly and approachable, room was good, comfy bed.
10/10
Exceptional
14 Nov 2025
Mark
Room was very clean
Reception staff were friendly and professional
Partner
8/10
Excellent
14 Nov 2025
Joanne
Good facilities and clean
Self
8/10
Excellent
12 Nov 2025
Peter
As always when stay here faultless.
Business
8/10
Excellent
11 Nov 2025
Mark
Good hotel in excellent location near transport links into town. Metro is a 10 min walk and bus stop is outside the hotel.
Leisure Friends
10/10
Exceptional
10 Nov 2025
Lynsay
Absolutely amazing amazing team couldn’t thank the checkin lady any more got the stay started perfectly thank you so much.
Leisure Partner
8/10
Excellent
10 Nov 2025
Michael
Would have preferred to stay in main hotel only got informed on day of arrival that we were in hotel over the road
Friends_and_family Family
8/10
Excellent
09 Nov 2025
delaina
The rooms were clean and comfortable.
Leisure Family
8/10
Excellent
06 Nov 2025
Paul
Chair in bedroom was badly stained.
Friends_and_family Friends
10/10
Exceptional
06 Nov 2025
Thomas
Ideal for short stay
Leisure Family

Location & surroundings

Cairn Hotel Newcastle
Osborne Road, Jesmond, 97-103, Newcastle, United Kingdom

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Cairn Hotel Newcastle

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