Name: Benidorm City Olympia
Address: C Alt 2 Benidorm Alicante, Benidorm, 03501, ES

10/10

Exceptional

09 Jun 2026

David

Excellent hotel in a great location

Self

6/10

Pleasant

07 Jun 2026

Richard

Pros and cons for this hotel. On the plus side it's in an excellent location, clean, comfortable beds and no street noise (as we were not overlooking the main streets).

Drawbacks were limited storage (as no drawers), no hairdryer in room, no iron, no fridge, no safe, no power sockets by the bed and a very small TV.

In 2 minds if we'd stay again - it would have to be very cheap and only for a couple of nights.

Partner

8/10

Excellent

23 Mar 2026

Olivia

Very central great location so you can expect some noise late evening

Friends_and_family Family

10/10

Exceptional

04 Mar 2026

Simon

Clean and close to the beach

Friends_and_family Friends

10/10

Exceptional

11 Feb 2026

Lucy

Perfect location, perfect hotel for a short getaway. Hotel was clean and had everything we needed

Leisure Family

10/10

Exceptional

09 Feb 2026

kirstie

Clean room. Comfortable bed

Friends_and_family Friends

2/10

Poor

06 Feb 2026

Richard

I am writing to provide detailed feedback regarding my recent stay at your hotel, arriving around 9 pm. Upon arrival, the gentleman at reception did not present himself as a professional receptionist. Rather, he appeared as if he was about to head out with his mates.
When I asked him a few questions, we were given incorrect information. For instance, I was unaware that breakfast was included, and this misinformation almost caused us to miss it entirely.
Upon entering our room, we found some items but had little time to settle before heading out to enjoy the night. When we returned at approximately quarter past midnight, we realised that we urgently needed some pills.
We then proceeded down to reception only to be told that the same gentleman was the sole staff member on duty, and he had just completed some housekeeping tasks. This was the start of a night with little to no sleep, partly due to the horrendous noise levels
throughout the hotel.

8/10

Excellent

05 Jan 2026

Graham

Staff were good and hotel location was in a nice area

10/10

Exceptional

03 Jan 2026

David brian

Friendly staff and great customer service

Leisure Self

10/10

Exceptional

01 Dec 2025

Paul Craig

Excellent customer service. Great cleaner with good clean rooms & brilliant for the price. Also a great location in the centre of the old town and 2 minutes from the beach.

Leisure Self

10/10

Exceptional

01 Dec 2025

David

Very good Everything ok great location

Partner

6/10

Pleasant

25 Nov 2025

Dean

Breakfast choice was poor, bacon, sausage and beans were on hot plate but all cold so had to be reheated in microwave and continental breakfast choice was limited. Room was clean although was tired looking andcould do with a refresh. Room rate and location were very good.

Self

10/10

Exceptional

20 Nov 2025

Paul

Spotless and comfortable .

Partner

8/10

Excellent

17 Nov 2025

John

All was good

Self

10/10

Exceptional

20 Oct 2025

Joseph

Hotel and facilities basic , but clean and tidy. Staff were friendly and very helpful. The hotel is situated in a very good area in the old. This is the second time we have stayed here and I would definitely use it again.

Leisure Friends

6/10

Pleasant

30 Jul 2025

peter

Enjoyed being in the heart of the old town but this came at a price. The hotel was very tired and some of the communal areas were in very poor condition. Could do with some TLC

Leisure Self

10/10

Exceptional

25 Jul 2025

Tony

Brilliant central location.
Staff were polite and helpfull.
Rooms spottlesly clean.
Great value for money.
Will definately stay again
Tony collinson
Hull uk

Leisure Partner

10/10

Exceptional

24 May 2025

Rosamund

Happy stay

This hotel is central for everything . It was spotless clean very quiet no noise . Staff very pleasant . Beds were so comfy will definitely use this hotel again . Only down side was breakfast been English we love our brekkie and it was spanish produce so gave it a miss

Partner

10/10

Exceptional

20 May 2025

Andrew

Clean and good

10/10

Exceptional

05 May 2025

Julie

Really helpful staff, clean rooms. Great location

Partner

10/10

Exceptional

05 May 2025

Gary

Excellent location
Friendly staff
Clean and basic rooms

Lovely bar

Definitely booking here again

Leisure Partner

8/10

Excellent

29 Apr 2025

Thomas

As a couple, we enjoyed the stay and the location.
The room and hotel were clean, and everything that was in the room worked.
We had a balcony room that overlooked the Main Street, it was snug but nice to have.
There will “ambient” noise from the street, bear in mind.
The staff were welcoming and helpful, we would happily stay again.

Leisure Partner

8/10

Excellent

05 Mar 2025

Julie

conveniently located

Leisure Self

6/10

Pleasant

27 Feb 2025

Sandra

Cheap and cheeerful

A 5 min walk from transfer drop off but a warm welcome when checking in
The room was very dark ,no natural light ,dated furnishings. Tiny balcony over looming a tiny internal courtyard. Bathroom dated and a climb into the bath to access overhead shower. Towels changed once in 4 nights. The beds where fine ,had blanket and quilt on .Had to put air conditioning on last 2 days as the room felt cold
Hired a kettle and hairdryer (€10)each but money returned when handed back . Minimal plugs tho,had to access .
Breakfast ,streaky bacon ,small hotdog type sausage ,beans. Cold boiled eggs.Meats &Cheese. Youghurts .Fruit juice and tea&coffee machine .Make your own toast (ages with toaster) croissants and pain du chocolate available.
The staff are lovely and very helpful.Helped me immensely when I had booked my return transfer for the wrong month !!
In all ,you get what you pay for and we couldnt grumble.We had a pleasant stay but
I wouldnt return as it was too far from the new town for us .

Partner

8/10

Excellent

10 Feb 2025

julia

Right in the centre and near the beach, very clean

Leisure Partner

6/10

Pleasant

09 Feb 2025

Eduardo

En pleno casco antiguo de Benidorm

Un hotel con las comodidades basicas. La ubicación es excelente ya que se encuentra ubicado en pleno casco antiguo de Benidorm con lo cual tienes muchas opciones de bares, tiendas y restaurantes cerca. Te puedes ir andando a pocos minutos hasta el famoso balcón del Mediterráneo. En cuanto a las instalaciones, se nota que es un hotel antiguo pero está limpio al igual que las habitaciones. La habitación que nos tocó tiene dos camas individuales unidas que se pueden separar. El aire acondicionado funcionó sin problemas, el baño es un poco básico con la bañera muy pequeña. Los desayunos sencillos pero buenos.

Partner

4/10

Poor

10 Nov 2024

Jennifer

Property was basic but clean
Property very central in a side street of Main Street, festival music was very loud, which impacted on our stay as windows and room shook as the party goers played music with subwoofers until 4am.
The area is very lively. Hotel didn’t really have place to relax, no balcony. Booked with Expedia bus transfer was nowhere to be found. Apparently not used this company in years. Had to pay extra €10 each to hoop on another transfer bus
All in all fun, cheap and weather was great shame about hotel and bus transfer.

Leisure Family

8/10

Excellent

22 Oct 2024

KAREN PAMELA

Great stay but my view from my room was a wall and no balcony. But staff very helpful

Leisure Self

8/10

Excellent

08 Oct 2024

Sarah

Stayed here before and was happy to return. Ticks all the boxes.

Leisure Friends

8/10

Excellent

18 Aug 2024

Andrew

Great location, very quiet considering location. Would use again. Beds really comfy, towels could maybe do with a upgrade. Slightly disappointed things like safes and irons are an extra cost.

Friends_and_family Friends

2/10

Poor

03 Nov 2021

Claudio Almeida Da

A very old and smelling billing. Rude stuffs, and food for care home people. Breakfast Jesus Christ not even for a dog! Never ever again.very noise too, full of no maners Spanish people, including the stuff.

Leisure

10/10

Exceptional

26 Sep 2021

Michael

All good 👍 greatest location, near everything

Leisure Self

10/10

Exceptional

11 Sep 2021

Steven charles

Friendly staff ,nothing to complain about

Business_and_leisure

4/10

Poor

11 Sep 2021

David

Emailed 3 weeks before arriving at hotel for confirmation of booking , to be told I never had a reservation , so booked with Roomsdi , when arrived at hotel told I had two rooms , disappointed by the miss information , and was a expensive stay . A very disappointed customer

Leisure Partner

10/10

Exceptional

23 Jan 2020

Verified traveler

it was very central and clean. vhe city centerery quiet for being so cloe to t

Leisure Family

10/10

Exceptional

31 Oct 2019

Verified traveler

Clean..tidy...air con..size..toilet location not good

Leisure Self

4/10

Poor

09 Oct 2019

Verified traveler

Booked a room for 3 people. What we actually received was a room for 2 and a camp bed that almost collapsed every time you sat on it. Didn't have enough bed covers for 3 and didn’t have enough towels for everyone in the room. When we requested more towels from the receptionist we were told ‘I’ll check’, only to be told there were no towels to give us because the cleaner wasn’t in. When the cleaners did bother to go in the room they would throw clothes into which ever suitcase they felt fit, not bother to take all the rubbish from the room and not replace the toilet paper in the bathroom. Walls extremely thin so could hear everything the people in the neighbouring room were doing. 2 of the receptionists we experienced were extremely rude and looked as if they didn’t want to be there, let alone resolve any issues. The only saving grace was that the room had great air con. Extremely disappointing experience. Don’t expect much.

Leisure Friends

10/10

Exceptional

22 Sep 2019

Louise

Great little hotel for a short stay

This hotel is in a great location for the old town. Perfect for a short stay, not sure I would like 2 weeks there due to no balconies or terraces. Rooms are basic but very clean, some rooms have recently been updated. Excellent value for what I paid.

Partner

10/10

Exceptional

21 Jun 2019

Verified traveler

This hotel is in a great location at the bottom of the old town and 5 mins away from levente beach .very clean room ,basic (Needs small fridge in room) great staff very helpful would definitely stay again......

Leisure Partner

8/10

Excellent

06 May 2019

Paul

ideal location

great location in old town 20 minute walk to main strip.3 minute walk to main bus stops. 3 minute walk to levante beach.

Friends

4/10

Poor

01 May 2019

Verified traveler

very basic,but cheap.location very good but also very noisey.

Leisure Self

8/10

Excellent

08 Apr 2019

Verified traveler

Good position! RIght in the middle of the old town, you can actually breath the atmosphere of Benidorm.
Too hot though. Radiators were fully on and the tiny yard between the rooms doesn't let the wind in or any draft to cool the place

Leisure Partner

8/10

Excellent

18 Dec 2018

Verified traveler

The price of the room for 1 night was brilliant, right in the middle of the old town, hotel staff were very helpful, only down side...no kettle in rooms.

6/10

Pleasant

14 Dec 2018

Verified traveler

location is good. dining room is small and that means having to wait for people to finish eating before you can enter when the hotel is busy.
food decent but limited.
We knew what we were getting and enjoyed our stay. If you arrive expecting swimming pool and a hotel on the beach you will be disappointed.

8/10

Excellent

21 Nov 2018

paul

Fantastic location in Old Town and near the beach

Hotel is located right in the middle of the old town and a 5 minute walk to the beach, so fantastic location.
It is essence a budget hotel so don’t expect 4/5 star facilities on budget prices
I would definitely return if your looking for a hotel in a fantastic position in the old town
Rooms are cleaned every day and is clean
The hotel is dated and has no pool, but value for money is excellent, if you do want 4/5 facilities you need to look elsewhere and pay a lot more

Friends

8/10

Excellent

20 Nov 2018

sheila

The hotel is in a fantastic place, centre of everything, 2 minutes walk from Benidorms amazing beach. our 3rd floor flat looked over all the festivals activity. Didnt have a kettle so bring your travel one.
The only problem unforseen was the couple fighting upstairs :-( so after 2 days I went down to reception 3am in the morning and instantly the receptionist came up with me and sorted it. I would of been too scared on my own but he wasnt. Its a cheap, get what you pay for hotel---my comeback in a review is WOULD YOU GO THERE AGAIN? definatlly

8/10

Excellent

18 Nov 2018

Verified traveler

Clean , friendly and great location . Close to the old town

6/10

Pleasant

17 Nov 2018

Joe

Old but ok.very central to all amenities suited my holiday.

6/10

Pleasant

28 Oct 2018

ohan

good and bad

the morning front desk Adrean was great helpful,cheerful happy to oblige
the afternoon evening shift his brother was rude abrupt careless and perhaps on drugs

Partner

8/10

Excellent

23 Oct 2018

TJ

Very central location. Helpful staff. Only 5 min walk to the beach. Very basic but clean rooms - with aircon!

2/10

Poor

16 Oct 2018

John

Bad management

The hotel had no room even though I had booked 2 months before hand they transferred me to another hotel a mile away not what I wanted . Why didn’t they tell me before I got there I could have found another one myself nearby

Friends

8/10

Excellent

13 Oct 2018

Kevin

Great Location, clean & tidy, cheap overnight stay

Great location, 5 mins walk from the beach. Not luxury, but a room for under €40 for two, who could complain. Very helpful & friendly staff, thank you. We did not eat here, so we can not comment on the food, but breakfast was offered.
We would stay here again.

Partner

8/10

Excellent

06 Oct 2018

Charles

Benidorm nights

Hotel was very central for everything
Staff were very nice and helpful
Excellent value

Partner

8/10

Excellent

20 Sep 2018

Mike

Burns's in Benny

Rained the first day the cleared up. so all good in the end. Not a good view from the room,a bit like a prison (see photo) wanted a balcony but none left. Toilet in the room is ridiculous, it is so close to and faces the bath so nearly impossible to sit on!! Shower screen ill-fitted so water everywhere from the nice,powerful shower. Nice Tapas in the area. Good hotel bar next to hotel.

Partner

8/10

Excellent

16 Sep 2018

James

Friendly staff and close to everything in the heart of the city.

10/10

Exceptional

06 Sep 2018

Andrew

Good times

Good rooms, good staff good location

Partner

10/10

Exceptional

16 Jul 2018

Alexa

We enjoyed our stay very much !!! All staff was very friendly and nice , very clean and perfect location close to everything !!!

10/10

Exceptional

16 Jul 2018

nicu

very nice ..nice service and good food ...i really enjoy

6/10

Pleasant

29 Jun 2018

Leroy

Good location.

This hotel is not easy to find because you are dropped off somewhere else down the road, the area around the hotel is for walking only and the entrance is down a side street. It is central very basic but clean if you just need a bed and shower. There is no safe in the hotel at all, No fridge or anything else in the room. A lot of shops bar and eateries right outside so you don't have to walk far for stuff to do.

8/10

Excellent

24 Jun 2018

Verified traveler

Convenient hotel in the Old Town

We just stayed here for one night to meet up with friends. It is located in the convenient area of the Old Town. The room was clean and spacious and had an effective but quiet air conditioner. The mattress is a little hard and doors squeak quite a bit, but other than that, it is a cozy, good hotel. Staff are also friendly and helpful. There are lots of cafes, bars, restaurants, and shops nearby. I'm happy to stay here again.

Partner

6/10

Pleasant

11 Jun 2018

M

The hotel is clean, comfortable and in a great location in the old town. It is more suited to a city break type of trip rather than a resort holiday as there is no swimming pool. Breakfast was a reasonable choice of cooked food and continental styles. It was nice to see the local nispero fruit available.

Staff in general were helpful and friendly apart from the receptionist who checked us in, who challenged us a few hours later to provide written confirmation of our booking as she did not recognise us. One of the bar staff also gave us flat generic mixers while serving fresh individual ones to the person next to us.

Overall it is well priced and best suited to a short break where you want to be at the heart of the old town.

10/10

Exceptional

08 Jun 2018

Verified traveler

Great budget hotel

This was a great budget hotel. If you're looking for an affordable place to sleep at night, then this is it. It's very simple and basic but it has everything you need. Solid wifi, comfortable beds, clean, provides shampoo and body wash, and clean towels. The location is great as it is in the center of the busy areas and only a 5 minute walk to the beach. There's a pub attached to the hotel and lots of restaurants and convenience stores nearby. Front desk woman was very kind and helpful with the check in. The only negative about this hotel are the thin walls. You can hear your neighbors which didn't bother us as we were hardly ever in our room, but if you are a light sleeper, you may want to keep that in mind.

Partner

10/10

Exceptional

31 May 2018

gary

Very good

10/10

Exceptional

28 Apr 2018

Andrew

Very close to everything the old and new town has to offer in Benidorm at affordable prices.

Friends

6/10

Pleasant

26 Mar 2018

John

OK but noisy rooms due to double glazing not good

Poor noisy room due to sliding door double glazing not sound proof

2/10

Poor

14 Mar 2018

ian

Dont go there

We went half board. The room was ok. But the food or what there was of it was really bad. Half of the food trays were empty. If this is bad for Adults then i would not take kids there as there is nothing for them to do.. Its not noisy except for the church bells.Ok, it is noisy.
My advice. Give it a wide berth unless you go room only, no kids and you dont mind the bill chiming every half hour. Oh, and book on another site

8/10

Excellent

13 Nov 2017

Stephen

Good Central Location

Great location, friendly staff and the breakfast wasn't bad

Family

10/10

Exceptional

09 Oct 2017

Kevin

Lives in Spain knows Benidorm well

A two day stay at this hotel in the hub of café culture and shops to browse. 4th floor room a little noisy if you kept the window open as the street below was full of tables for the cafés, bars, restaurants and they were moved away during early hours of night.
Wear earplugs, close the window, turn on the AC and it's fine!
Good speed wifi in the room and can get the signal still if you sit outside at the ONE BAR. Drinks and snacks there are cheap but good. Tables are always full!
Short walk to the beach. No pool.Think you can get voucher to use pool in another hotel.
Breakfast good, adequate. Buffet.
Can recommend the fish restaurant Rays.
No access by car. Need to park about 5 mins walk away and feed the meter. Some free times and cost us 5€ for two days. Be on time!

Partner

6/10

Pleasant

25 Sep 2017

Oliver

Badly laid out bathroom

Unclean bathroom, VERY hard mattress, no extra blankets or pillows. Bathroom was actually a joke. The loo faces he half bath so it's physicall impossible to get your legs in front. Made no sense why it wasn't fitted to the other wall. Was very quiet which was nice but no way is this hotel a 3 star, more like a 2! Breakfast was reasonable. One night not worth £100 though.

Partner

6/10

Pleasant

18 Sep 2017

Adam

Good location. Clean basic room.

Stayed here for three nights for a weekend break.

Hotel has recently been renovated. Room was clean and in good condition. Bathroom and beds all appeared new.

Had a room with a window but some only have internal windows I believe.

Would stay again for a weekend break in Benidorm. But would look elsewhere if more facilities required than room only. Happy with what we paid for what we received.

10/10

Exceptional

18 Sep 2017

Verified traveler

i must say the staff are great and i will book it again

10/10

Exceptional

04 Mar 2026

Bertrand

Belle chambre, l'hôtel est propre et la réceptionniste est très souriante et serviable.

Partner

8/10

Excellent

17 Feb 2026

Joachim

Nice people working there. Old hotel but ok standard. Best smashburger in benidorm in the hotel.

Self

10/10

Exceptional

24 Nov 2025

Juan Carlos

La ubicación del hotel es excelente

2/10

Poor

29 Aug 2025

francesca

the room was supposed to have a balcony but only had an air conditioner view.
the stairs weren't clean at all.
the air conditioner didn't work overnight.

Leisure Partner