Name: Gala Suites
Address: 1 Caldera, Santorini, GR

Gala Suites

Santorini · Greece

5 reviews shown

10/10

Exceptional

20 Jun 2022

Christina

Beautiful room, private location, amazing jacuzzi

The room was beautiful, the upkeep pristine, access to natural lighting was good, private accommodation (unlike many of the rooms from other hotels). The only thing I found a little odd was that the staff comes to clean the jacuzzi twice a day, morning and evening, which made it difficult to enjoy it without being interrupted.

Eveything else was amazing and I have already recommended this particular room for friends visiting Santorini in the future!

Self

2/10

Poor

14 Jun 2022

Sylvia

***This is their THIRD bad review of 7. This review is for the lower level unit.

This is no doubt a great location BUT it's not worth it.

1) Hot tub never worked. When we arrived she said she was calling someone to work on it.

I asked three days in a row to be gas lit at the end with \"OH we had a misunderstanding\". How is a broken hot tub a misunderstanding? I asked three days in a row and instructions we're never given. It turns out you have to call to get someone to turn it on. You can not turn it on. There are no instructions in the unit outlining this.

2) The bathroom shower floods. It was a mess! I had to ask for extra towels to stop the flooding. Sadly I can not post my video or pics of this.

3) No luggage storage after check out but since I was upset she made an exception for a few hours. Sorry, that does not make up for the rest.

4) The people next door were so loud the first night.

5) The people next door left a mess in our area.

All of my concerns we met with oh yes, I'll take care of everything. However, in the end, nothing really happened.

Again, great view, great location but they need to fix their stuff.

4/10

Poor

10 Jun 2022

Sophia

Gala Suites was pretty disappointing. There is no housekeeping at this hotel or daily housekeeping so I’m not sure as to why that is listed. They do not clean your room and only brought clean towels after I said something about it to the host. After that experience I’m not sure if I trust whether or not they really clean the sheets between each guest or clean the room. The hot tub looked a little dirty so we did not use it during our stay. The host is somewhat sketchy as well. The only thing that I would say was really great is that she can schedule taxis for you that are 35 euro to and from the port which seemed reasonable. The location is really great as well. I don’t think I will be staying here again due to the cleanliness issues. In addition if you get the senior suite the wifi does not work inside the suite it will work outside on the deck which was kind of disappointing.

Leisure Partner

10/10

Exceptional

10 Sep 2021

Fareed

An amazing place with quiet the views. Found the room exactly to its description. Spacious for 2 with 2 patios. Would definitely go back again.

Partner

10/10

Exceptional

09 Sep 2021

Elisa

My husband and I had the best time in Santorini for our honeymoon in September mostly thanks to our stay at Gala Suites. If you’re looking for a private stay this is the way to go. We stayed at the honeymoon suite and view was INCREDIBLE. There isn’t a reception since it’s not a hotel, but Athena checked us in and was very responsive the whole time through WhatsApp. They also arranged our very punctual and efficient shuttle to and from the airport/port which made things easier. Overall we had an EXCELLENT experience with Gala Suites and would highly recommend to anyone who wants to wake up to the most stunning views of Oia! We want to go back one day!

Leisure Partner