Crystal Centro Pearl Collection

Turkey , Antalya
ANTALYA, Yaşar Sobutay Blv., 52, Antalya, Aksu, 370
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50 reviews shown

10/10

Exceptional

25 Jul 2025

Narges

We spent 10 days at this beautiful resort ! The rooms are clean and cozy, the food was delicious and so much to do outside of the resort also.

The beach has wonderful waves and lots of beach chairs. The water slides are so fun. The staff is very welcoming and helpful.

10/10 recommend for the whole family !

Leisure Family_with_children

10/10

Exceptional

23 Jul 2025

Mohammed

The staff are all very helpful and I really enjoyed my stay

Leisure Partner

4/10

Poor

06 May 2025

nahida

Not worth the money

First of all, it was overpriced while our experience of being there. The waterpark was only opened from 10 to 12 then from 2 to 4 which they don’t actually even finish the two hours they turn off the slides before the time is over. We do not pay all that money to be limited. We thought it was unlimited.
Then we found out that there is no AC you have to sleep with her door open and after 6 AM the sun hits and you cannot sleep. It’s too hot even during the night some days are warm so we do not pay if we’re not having AC not as much activities as they had said on their website ,we had to wait over 30 minutes for some people to come and allow us to play in the game room, which was also an extra charge. The buffet was good however stay away from mushrooms. I got food poisoning. it was supposed to be a resort full of fun. Our kids were actually bored.

Friends_and_family Family

6/10

Pleasant

02 Nov 2024

Verified traveler

Pretty reasonable for price

Hotel was ok. Had good waterslides for the kids and good kids club.
Rooms were dirty and food selection was pretty good.

Friends_and_family Family

10/10

Exceptional

07 Jul 2024

Robert

Great holiday loved it

Leisure Family

8/10

Excellent

08 Jun 2024

Rosemary

When we arrived we had a warm and friendly welcoming. The hotel had many pools bars food and a 24hr bar at the main The mini bar in the room was also all-inclusive.

Leisure Family

10/10

Exceptional

04 Sep 2023

Tasadiq

Excellent for families great food very good Wi-Fi everywhere
Some rooms need a refurb but overall excellent

Leisure Family_with_children

8/10

Excellent

22 Jun 2023

Vimal

Antalya trip crystal centro resort.

Great location! Good service.. we were a large group of 18 people. Best part was the Turkish bath the resort which was much much better then the one we had outside..Need to improve service in the area were we came to the hotel early morning 5am and had to pay full occupancy charge for previous day. We had a very late night flight and requested late checkout but the resort wanted to charge an additional fee. The guest manager was not accommodative and did not come to explain, we ended only talking to the guest services staff. Overall good experience.

Friends_and_family Family

10/10

Exceptional

07 Oct 2022

Doris

Everything was good. A lots of things to do, good food, activities for all ages. Only the rooms were not for a 5 star hotel. They are big enough but needs to be renovated. Hotel stuff is excellent.

Leisure Friends

10/10

Exceptional

12 Aug 2022

Senad

Everything was excellent,but the rooms.Rooms are outdated .

Leisure Partner

6/10

Pleasant

04 Aug 2022

Americo Rojas

There is a big problen in the rooms. The air conditioner doesn't work well.i think it is too little..so.the room is always hot.the food was good,but at nights you will have a nightmare.even in the hallway was very hot.so,if you like to sleep well go to another hotel.

Leisure Family

2/10

Poor

04 Nov 2021

Amir

Nothing rude employees old smelly rooms

Business_and_leisure Partner

8/10

Excellent

20 Oct 2021

Danar

The hotel has a very good service, friendly staff and multi language speakers. The building is old and needs renovation.

Friends_and_family Family

10/10

Exceptional

30 Sep 2021

Lara

What an amazing place to stay
In this hotel you have everything you want
Pools beach best coffee and tea and entertainment all the time in addition to the amazing food
I reallllyyy enjoyed my stay and I would repeat it no doubt

Leisure Family

6/10

Pleasant

26 Sep 2021

Mamadou

My stay at Crystal centro

Really the stay was good but the personnel in the morning are not welcoming those one who do the check in it’s like they have angry face not patient and also the food were terrible really the room are not cleaned properly and they even didn’t change our bed sheet for four days the night personnel instead are very good friendly and happy I really liked them and hope they were at the morning

Friends_and_family Family

6/10

Pleasant

25 Sep 2021

Mamadou

My stay at crystal centro antalya

The trip was good but the hotel reception is not really welcoming specially those one at the day they always have the angry face not smile always in bad mood I really was disappointed by them but the one at night they were really good welcoming with the smile and everything

Friends_and_family Family

8/10

Excellent

17 Sep 2021

Sabaoun

Rooms are old for the rest is the best hotel felt really safe good swimming good food and really a lot of opportunity

Leisure Family_with_children

6/10

Pleasant

16 Sep 2021

Sherzad

Just need more room cleaning and new manager

The resort facilities were very good but the rooms were very small and not as clean as a resort must be, I paid for an extra bed for my 6y daughter but barely we could manage the space in the family two bed room suit to accommodate it, the reception were not very friendly, they argued too much about my son and daughter's age, despite I mentioned on the web site there ages (12y and 15y) they were saying that way it mentioned they are children and not adults, which is an automatic measure from (Hotels.com) as they are under 18y. on the website the suit is to accommodate 4 persons + 1 child for free.
But finally, they understood and stopped arguing about my 12y son & 15y daughter after making too much headache for me and my family.

Friends_and_family Family

10/10

Exceptional

05 Sep 2021

Alen

Friendly family place

The stuf at the hotel where so helpful especially animation team I have to mention Omer he was so nice and they had different show every night , Alen , Enita , Dzenita , Kenan ⭐️⭐️⭐️⭐️⭐️

Friends_and_family Family

10/10

Exceptional

31 Aug 2021

Duncan

Excellent

Layout, arrangement and size of hotel and facilities were excellent. Plenty of space, especially in these Covid times

Partner

10/10

Exceptional

29 Aug 2021

Jamil

The best Hotel in Antalya

Great Hotel, nice staff. Perfect food
Amazing! Modern room, included great all inclusive, helpful staff. They have parking on the back of the hotel. Great great great Price
Will come definitely back

Partner

10/10

Exceptional

27 Aug 2021

Ranj

Its amazing place with friendly staff and very good service

Friends_and_family Family

2/10

Poor

20 Aug 2021

Omar

Pretty disappointed with the stay

The food standard is pretty poor. The alcohol is watered down. We found ourselves eating and drinking out for all meals. The family room is very small. Very cramped for 4 family members. It would have been better to take 2 rooms instead of family room.

Friends_and_family Family

8/10

Excellent

08 Aug 2021

yousef

The worst part of the hotel is the reception service. They don’t provide you with any information regarding restaurants, meals time or any activities at the resort or what time pools open. In addition I called them regarding the air condition two times but wasn’t fixed. One night the circuit breaker’s tripped and we lost the electricity in the room it took at least 1 1/2 to send someone to fix it. Opposite to that is the restaurant staff is so helpful and friendly and they extra steps to help you. Food is very good and there is a lot of varieties.

Friends_and_family Family

2/10

Poor

28 Jul 2021

Ugurcan

Personeller ne kadar iyiyse otel o kadar kötü

Otel 5 yıldızı haketmiyordu, barlarda limon, tekila, buz dahi bulunmuyordu. Personeller ne kadar iyi olsa da gerçekten fiyat/performans olarak hiç iyi değildi, personellerin iyiliği de genellikle güler yüzlü ve yardımcı olmalarıydı ancak profesyonel değillerdi genel olarak stajyerler çalışıyordu, 5 yıldızlı bir otel için üzücü bir durum. Klimalar merkezi sistem ayarlanamıyor, gece yorganla yatıp yine de üşüyüp kalkıp klimayı kapatmamız gerekiyordu. Yemekler mezeler hariç vasat altıydı. Snack bar denen kavram 2 çeşit makarna, hamburger ve tosttan ibaret. Menüde var olduğu savunulan şeylerin bulunma olasılığı, buz bulma olasılığınızla aynı. Bir daha asla tercih etmeyeceğim ve fikrim sorulursa kesinlikle önermeyeceğim bir otel.

Partner

8/10

Excellent

23 Jul 2021

Verified traveler

Nice resort hotel, friendly staff, not crowded, bed in the room is to hard, they need to put memory foam. Food served at hotel is average, they need to improve it asap.

Leisure Family

10/10

Exceptional

18 Jul 2021

Syrin

We had a great time, the place was very clean, very organised, everyone was very helpful and the food was amazing. The pool was perfect temperature and clean. It was endless, you feel that you have your own pool, don’t forget about the spa it’s a must
I would like to thank everyone that works there

Friends_and_family Family

10/10

Exceptional

16 Jul 2021

Amjad

Perfect deal

Its was amazing in general

Only the AC was not working that much but besides that food and service is amazing specially with the price and comparing to other over price resorts beside him

Partner

10/10

Exceptional

15 Jul 2021

Verified traveler

Good thank you

Business_and_leisure Family_with_children

6/10

Pleasant

04 Nov 2025

Mehtap

Ruoka oli huono laatuinen.

10/10

Exceptional

16 Oct 2025

DOINA

Danke für schöne, sichere und freundliche Zeit bei Euch . Weiter so . Alles Gute und bis auf anderes mal .

6/10

Pleasant

08 Oct 2025

Shaban

Der Pool war schön

Leisure Partner

8/10

Excellent

20 Aug 2025

Alexander

Je nach Personal sehr unterschiedliche Erfahrungen, egal ob Service, Zimmerreinigung oder Rezeption. Mal sehr freundlich und zuvorkommend, dann wieder abweisend und desinteressiert. Zimmer mal blitzblank sauber, dann wieder sehr schlecht gereinigt.

Hotelanlage und Pools sind generell OK für den Preis, kinderfreundlich, gute Abendshows, Strand nett, aber stark abfallend.

Essen war eher mäh, vor allem für Kinder. Nachspeisen die schwächsten von den bisherigen Türkeibesuchen.

Leisure Family_with_children

6/10

Pleasant

13 Aug 2025

Sinan

Leisure Family_with_children

8/10

Excellent

25 Jul 2025

Halime

Personel gayet nazik ve ilgiliydi. Müşteri servisi çok yardım severdi. Ekibin tamamına teşekkür ederim. Yatak ile ilgili sorun derhal çözüldü. Tek eksik bina biraz eski. Tadilat gerekiyor. Onun dışında bence gayet güzel bir fiyat performans oteli.

Friends_and_family Family

10/10

Exceptional

20 Jul 2025

özen

5 Sterne – Absolut empfehlenswert!

Ich habe meinen Aufenthalt in diesem Hotel rundum genossen! Schon beim Check-in wurde ich herzlich empfangen, das Personal war während des gesamten Aufenthalts freundlich, professionell und immer hilfsbereit. Mein Zimmer war sehr sauber, modern eingerichtet und bot einen tollen Blick auf die Umgebung.

Das Frühstücksbuffet war reichhaltig und abwechslungsreich – für jeden Geschmack war etwas dabei. Besonders gut gefallen hat mir auch der Wellnessbereich, der zum Entspannen einlädt und bestens ausgestattet ist.

Die Lage des Hotels ist ideal: zentral, aber ruhig, mit guter Anbindung an öffentliche Verkehrsmittel. Ob für einen Städtetrip oder eine Geschäftsreise – ich kann dieses Hotel nur weiterempfehlen und komme gerne wieder!

Leisure Family

10/10

Exceptional

16 Jul 2025

Halil

Otel e girisdeki resepsiyon da ki sevda hanım 1 yetişkin 2cocuk rezervasyon umu çocuk larin rezervasyon da gözükmüyor diye girişte boyle bir sıkıntı yaşadım ama sonra duzelttiler ama çocuklar imin yanında bu şekilde olması beni ve çocuklarimi üzdü

Friends_and_family Family

4/10

Poor

26 Oct 2024

Xun

Badezimmer teilweise kaputt und Zimmer wurde nicht täglich geputzt

Leisure Family_with_children

6/10

Pleasant

20 May 2024

Abubakir

Helt ok

Leisure Family_with_children

10/10

Exceptional

14 Apr 2024

Neriman

Herşey çok güzeldi personel inanılmaz iyiydi çok ilgili ve güler yüzlülerdi

Friends_and_family Family

10/10

Exceptional

13 Apr 2024

ISMAIL

Oldukça başarılıydı.Memnun kaldık.

10-13 Nisan 2024 tarihlerinde Otelden her şey dahil kapsamında hizmet aldık.Hotels.com üzerinden yandan deniz gören oda ödemesi yaptık ancak otele geldiğimizde kara tarafı rezerve edilmiş dedi, ancak yine de yandan deniz manzaralı oda verdiler.
Otel denize sıfır.Ve diğer otellere göre denize çok daha yakındı.Havuzu oldukça uzundu,güzeldi,temizdi;her akşam temizlediklerini görüyorduk.AquaPark oldukça eğlenceli ve büyüktü.Olanakları temizliği düzeni konforu ve yemekleri yeterliydi.
Yemek salonundaki Sevda ve Gazi isimli servis elemanlarına teşekkürler çok çalışkan ve güleryüzlüydüler.Resepsiyon giriş ve çıkış işlemleri çok hızlıydı.Otel yönetimi küçük hesap peşinde değildi.Her şey bol bol ikram edildi.Animasyon ekibine teşekkürler gösteriler ve akşamki müzik grupları başarılıydı.Ferit isimli bandalı arkadaş çok sevecendi(Dart organizatörü).Kapalı havuz, sauna ,hamam olanakları yeterliydi.Yemekler genel olarak başarılıydı.Soğuk mezeler çok başarılıydı.Tek olumsuzluk otel geneli sabahları biraz sessizdi.Biraz arka fonda müzik olabilirdi.Kullanılan peçeteler, booklet ürünler boldu ve kaliteliydi.Genel olarak beğendik.

Friends_and_family Family

8/10

Excellent

22 Oct 2023

Qenan

Sehr freundliche personal gute Lager

Leisure

6/10

Pleasant

08 Oct 2023

Mirian

A dire la verità per essere un un Ressort di cinque stelle le pulizie non pulivano per niente cambiavano solo i asciugamani? Noi eravamo 4 Persone una volta lasciavano due asciugamani una volta tre non pulivano mai il si bloccano i bagni non tiravano l’acqua per farlo corta il Ressort era bello fuori le piscine molto belle l’ambiente fuori era un spettacolo, invece dentro per me è un Ressort di 3 stelle son rimasto un po’ deluso

Leisure Family_with_children

8/10

Excellent

25 Jun 2023

Senad

Alles I.O.

Leisure Partner

8/10

Excellent

06 Aug 2022

Shkelqim

Igiene nelle stanze molto male

Leisure Family

8/10

Excellent

30 Jul 2022

Murat

Hôtel propre
Très content de ces vacances

Leisure Family

2/10

Poor

30 Jul 2022

Verified traveler

Meine Reservierung war für das Hotel Crystal Centro, aber als ich ankam wurde mir gesagt dass meine Reservation für das Partnerhotel Crystal Paraiso im System zu sehen ist (was gelogen ist), und 30km entfernt ist. Da kein freies Zimmer gab wurde ich dort hin geschickt. Laut Personal an der Rezeption(junger Mann mit Ohrring) sei es dort auch besser für jüngere Personen, da Crystal Centro ein Familienhotel sei... Ich solle auch noch auf eigene Kosten die 30km fahren. Nach Diskussionen wurde ich dort hin transferiert. Angekommen bekam ich irgendein Zimmer und nicht eins wofür ich extra bezahlt habe (seitlicher Meerblick). Ein überfülltes Kinderhotel a la Massentourismus. Schlimmste Hotelerfahrung die ich jemals hatte. Eine Hotelkette was ich in Zukunft für immer vermeiden werde, sowie bekannten nicht empfehlen werde.

Business_and_leisure Self

8/10

Excellent

28 Jul 2022

Kubakaran

gut ausgestattet

Leisure Family_with_children

8/10

Excellent

22 Jul 2022

Birol

Hotelzimmer mangelhaft muß Renovierung... Sonnst alles top 5 Sterne