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Residence Inn New Rochelle

New York Area - NY · United States

35 Le Count PlView location

8.4/10Excellent1,000 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort9.0/109.0
Condition8.4/108.4
Location10.0/1010.0
Neighborhood8.6/108.6
Amenities8.2/108.2
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Inn New Rochelle

Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.

Grab a bite from the snack bar/deli serving guests of Residence Inn By Marriott New Rochelle. A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM. Featured amenities include a business center, express check-in, and express check-out. Planning an event in New Rochelle?

This hotel has 4349 square feet (404 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 127 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens.

Your bed comes with down comforters and premium bedding, and all rooms are furnished with double sofa beds. Digital television is provided for your entertainment.

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With a stay at Residence Inn By Marriott New Rochelle in New Rochelle (Downtown Rochelle), you'll be within a 15-minute drive of Bronx Zoo and New Roc City. This hotel is 10.6 mi (17 km) from Yankee Stadium and 13.6 mi (22 km) from Flushing Meadows-Corona Park.

Make yourself at home in one of the 127 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your bed comes with down comforters and premium bedding, and all rooms are furnished with double sofa beds. Digital television is provided for your entertainment.

Conveniences include desks and separate sitting areas, as well as phones with free local calls. Featured amenities include a business center, express check-in, and express check-out. Planning an event in New Rochelle? This hotel has 4349 square feet (404 square meters) of space consisting of conference space and meeting rooms.

Self parking (subject to charges) is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

Beach nearby No cribs (infant beds) available Parking height restrictions apply LGBTQIA+ friendly Professional property host/manager Pets allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • The seasonal pool will be open from June to September.
    • Pool access available from 9 AM to 7:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Parking height restrictions apply.
    • Guests can access their rooms with a mobile device.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Covered self parking fee: USD 20.00 per night (in/out privileges)
    • Pet fee: USD 100 per accommodation, per stay plus USD 100 one-time cleaning fee
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

New Roc City 0.1 km / 0.1 mi
Monroe College New Rochelle Campus 0.3 km / 0.2 mi
Iona College 2.2 km / 1.4 mi
Glen Island Park 4.1 km / 2.6 mi
Pelham Bay Park 4.2 km / 2.6 mi
Bay Plaza Shopping Center 8.4 km / 5.2 mi
Yonkers Raceway 8.8 km / 5.5 mi
Sarah Lawrence College 8.9 km / 5.5 mi
Empire City Casino 9 km / 5.6 mi
Van Cortlandt Park 9.2 km / 5.7 mi
Bronx Park 9.5 km / 5.9 mi
Woodlawn Cemetery 9.5 km / 5.9 mi
Montefiore Medical Center 10.2 km / 6.4 mi
Bronx Zoo 10.4 km / 6.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 127
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • Garage
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Laundry service
Show 31 more facilities & services
  • Babysitting serviceExtra charge
  • Fireplace
  • Hotel safe
  • Lift access
  • ShopExtra charge
  • GardenExtra charge
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Café
  • BarExtra charge
  • Restaurant
  • Poolside snack barExtra charge
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool
  • Sun loungers
  • Parasols
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Continental breakfast
  • Picnic
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Residence Inn New Rochelle

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Residence Inn New Rochelle

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Residence Inn New Rochelle

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 37 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable7 photos

    Residence Inn New Rochelle

    STUDIO KING SIZE BED

    Room photos

    7 photos

    Room overview

    Smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Disability-friendly bathroom
    • Oven
    • Toaster
    • Bathroom

    Facilities with extra charge

    • Wi-fi
    • Extra beds on demand
    • Toiletries
    • Desk
    • Dishwasher
    • Housekeeping
    • Hairdryer
    • Direct dial telephone
    • TV
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Residence Inn New Rochelle

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Residence Inn New Rochelle

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BED • 1 Bedroom • 42 m²SUI.DB
    SUITE WITH DOUBLE BEDPhoto unavailable8 photos

    Residence Inn New Rochelle

    SUITE WITH DOUBLE BED

    Room photos

    8 photos

    Room overview

    Smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Room amenities

    • Bathroom
    • Toaster
    • Oven

    Facilities with extra charge

    • Microwave
    • Tea and coffee making facilities
    • Hairdryer
    • Wi-fi
    • Extra beds on demand
    • Toiletries
    • Desk
    • Dishwasher
    • Fridge
    • Housekeeping
    • Ironing set
    • Individually adjustable air conditioning
    • Direct dial telephone
    • TV
    • Kitchen

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Residence Inn New Rochelle

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Residence Inn New Rochelle

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Residence Inn New Rochelle

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB-1

    Photos are not available for this room type.

    Residence Inn New Rochelle

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE ONE BEDROOMSUITE • EXECUTIVE ONE BEDROOMSUI.B1-EJ

    Photos are not available for this room type.

    Residence Inn New Rochelle

    SUITE EXECUTIVE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Residence Inn New Rochelle

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 1 Bedroom • 60 m²SUI.2D
    SUITE TWO DOUBLE BEDSPhoto unavailable7 photos

    Residence Inn New Rochelle

    SUITE TWO DOUBLE BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    60 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Room amenities

    • Oven
    • Toaster
    • Bathroom

    Facilities with extra charge

    • Housekeeping
    • Dishwasher
    • Hairdryer
    • Direct dial telephone
    • TV
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Wi-fi
    • Extra beds on demand
    • Toiletries
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Residence Inn New Rochelle

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Residence Inn New Rochelle

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDS ONE BEDROOMSUITE • TWO DOUBLE BEDS ONE BEDROOMSUI.2D-B1

    Photos are not available for this room type.

    Residence Inn New Rochelle

    SUITE TWO DOUBLE BEDS ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Residence Inn New Rochelle

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Residence Inn New Rochelle

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 43 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable7 photos

    Residence Inn New Rochelle

    SUITE KING BED ONE BEDROOM

    Room photos

    7 photos

    Room overview

    Smoking room
    Room size
    43 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Toaster
    • Bathroom
    • Shower
    • Oven

    Facilities with extra charge

    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • TV
    • Direct dial telephone
    • Toiletries
    • Wi-fi
    • Individually adjustable air conditioning
    • Housekeeping
    • Dishwasher
    • Kitchen
    • Hairdryer
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-2

    Photos are not available for this room type.

    Residence Inn New Rochelle

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Residence Inn New Rochelle

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Inn New Rochelle

8.4
Excellent
1,000 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
9.0 /10
Condition
8.4 /10
Location
10.0 /10
Neighborhood
8.6 /10
Amenities
8.2 /10
100 reviews shown
6/10
Pleasant
17 Jul 2026
Kimberly
It appeared as if some rooms were being used as a long term or shelter. Always loud and a lot of people in front of the building.
Family_with_children
6/10
Pleasant
15 Jul 2026
socorro
Staff was friendly and polite, hotel need better cleaning, location is great.
Family_with_children
8/10
Excellent
14 Jul 2026
Marcelino
Clean room and good staff. Pool wasn’t maintained well.
8/10
Excellent
13 Jul 2026
Shanelle
It was a good place, breakfast was good staff were friendly.
Family_with_children
10/10
Exceptional
12 Jul 2026
Ebony
Staying at the residence inn was a pleasure down to the staff, the cleanliness of whole building , room etc . 10/10
Family_with_children
2/10
Poor
11 Jul 2026
Leigh
Not a bad place. I’m not a Karen, but some things aren’t great. For the last 2 days I was there, there was no hot water for the first few hours I was awake. I was waking up each day from 5-7am. Those are prime morning hours, people need to shower

My second complaint isn’t on the hotel, but the clientele. Many of the guests chose to bogart the breakfast and make sure no one could have any eggs, silverware, etc. The human side of things is hard to control, but there’s no excuse for the hot water dilemma. My wife and I were freezing when we tried to shower

Some people (us included) traveled a very long way to be there (planes, trains, and automobiles). If we’re all paying a premium to stay in a hotel, we should be entitled to something as simple as a nice, hot shower. This is inexcusable and as basic as it gets. I’ve seen this before!
Partner
4/10
Poor
11 Jul 2026
Milagros
For the amount of money it cost, we were very disappointed. The staff was friendly. The hotel itself needs an update.
The continental breakfast was surprisingly adequate. However, seeing people putting together mountains of food to go was very cheesy and left a bad taste for ambiance. If visiting new Rochelle again, I would.not stay here.
Partner
10/10
Exceptional
09 Jul 2026
Melinda
Staff was great; hotel was convenient. Didn’t have to use my car. Room was amazing, clean on arrival.
Family_with_children
10/10
Exceptional
06 Jul 2026
Maria
Muy buen lugar
4/10
Poor
05 Jul 2026
Md
Staff was helpful but hot water two out of three days, breakfast area was a mess, no plates for long enough that folks lined-up asking for plates, poor selection of bread (no bread, just bagels) premade packs of sandwich, muffins in breakfast not very palatable...
Family_with_children
2/10
Poor
05 Jul 2026
Nacielmy
I am writing regarding my recent stay at Residence Inn New Rochelle on July 4, 2026. Unfortunately, my experience did not meet the standards I expected, particularly considering the amenities advertised as part of the stay.

Firstly, there was no hot water available in the morning. This situation was highly inconvenient and detracted significantly from the comfort of my stay.

Additionally, the breakfast provided as part of my booking was severely lacking. There were no plates, no utensils, and no food available in the morning an oversight both surprising and unacceptable for hotel standards.

Given this, I am requesting a refund for the amount I paid for my stay. The services promised were not delivered.

N. Paulino
Partner
2/10
Poor
03 Jul 2026
Felicia
The hotel was run down! I did not stay. I
left right after checking in. The room was gross!
Partner
10/10
Exceptional
03 Jul 2026
Zane
Great
Partner
2/10
Poor
03 Jul 2026
Jamie
Pool was closed. Unfortunately, those are things that a prospective guest should know about to make informed decisions prior to booking. Especially, when traveling with children. It's hard to explain to a 8 year old why they cannot go in the pool when we booked to go in the pool.
Friends_and_family Family
8/10
Excellent
28 Jun 2026
Ruth-Ann
Great service
Partner
6/10
Pleasant
14 Jun 2026
Marianne
The front desk staff Kritina on the evening shift was amazing. The property was clean but dated. We had four people, a king with a sofa bed and the sofa bed was essentially springs covered in cloth, no one should be asked to sleep on that regardless of the price of the hotel room. The hotel needs to get all new sofa mattresses. The front desk staff very kindly upgraded us to be able to all sleep in beds.
Family_with_children
8/10
Excellent
13 Jun 2026
Eric
Pool was closed despite it being June. Elevators were extremely slow, and one was completely broken. Took forever to go up or down. Breakfast was out of food as it got closer to 9 30. Staff was great, rooms were clean.
10/10
Exceptional
08 Jun 2026
Belinda
Breakfast can be upgraded to less pre-packaged food.
Self
10/10
Exceptional
31 May 2026
David
Comfy
Partner
10/10
Exceptional
25 May 2026
Maria
Room was clean a
6/10
Pleasant
21 May 2026
Penny
Bedroom ac unit did not cool the room, I ended up sleeping on the 2 cushion sofa. TV’s pretty small, showers need updating.
Partner
10/10
Exceptional
19 May 2026
Chener
The breakfast was great and parking felt safe
Self
6/10
Pleasant
08 May 2026
Anthony
The room stunk like pet hair mildew.

The staff was flirting with the woman I was with and it ruined my night. I left the woman at the hotel. And after being humiliated and sneakily disrespected. I was too disgusted and disappointed to feel any possibility of staying in that hotel while not feeling intimidated and anxious about the intentions of the front desk overnight staff.
8/10
Excellent
06 May 2026
Monishia
My room sheets was unclean
10/10
Exceptional
05 May 2026
Maria
Everything was great very well hotel for a family vacation
Pet
10/10
Exceptional
05 May 2026
Adeyemi
The parking was convenient, staff was very pleasant and the room was very clean. Breakfast was adequate.
Self
10/10
Exceptional
03 May 2026
bharath
Very spacious room. Nice new bathroom shower. Only the elevator was a bit slow, considering we were on the 8th floor. Great location. Healthy Breakfast with Amazing view.
Partner
6/10
Pleasant
30 Apr 2026
Curtis
Parking was ok— locked out of our room before checking out.
Family
10/10
Exceptional
24 Apr 2026
Christopher
A very well run hotel. The staff are welcoming, the rooms spacious and a good breakfast
Self
10/10
Exceptional
11 Apr 2026
Khris
Decent breakfast
Partner
10/10
Exceptional
10 Apr 2026
Jaimi
The hotel was clean and the staff was very welcoming. I really like that the hotel was pet friendly and I brought my dog.
Family_with_children
8/10
Excellent
09 Apr 2026
Henry
Need a wall between the bedroom and the bathroom or at least whole door for you to have privacy by someone who is in the shower or in the wash area
10/10
Exceptional
07 Apr 2026
Shana
Overall
Experience was good great night for a date night
Partner
10/10
Exceptional
05 Apr 2026
Yalitza
Todo estuvo muy bueno
10/10
Exceptional
05 Apr 2026
Lorraine
The hotel staff were very good. We booked a number of rooms for a wedding. The hotel is centrally located as well.
Pet
10/10
Exceptional
05 Apr 2026
Davonna
Room was nice and clean, staff was very helpful, so much choices to eat out. They did have a little cooktop but there was only a small pot and nowhere near big enough to cook a meal. There was adequate plates cups and utensils.Would definitely recommend. It made our night memorable. Definitely will be back ❤️
Partner
10/10
Exceptional
03 Apr 2026
Wendell
Great
2/10
Poor
27 Mar 2026
Ellen
Check-in was a nightmare. Rooms were not ready and more than a dozen members of a wedding party had nowhere to change clothes and dress for the wedding or get on the reserved shuttle bus.
Family
10/10
Exceptional
21 Mar 2026
Ebony
Loved
Friends_and_family Family
10/10
Exceptional
13 Mar 2026
MICHAEL
Staff and location are the best
Partner
10/10
Exceptional
13 Mar 2026
Clevette
The staff was friendly. The room was clean...and, the A/C was on point.
Self
2/10
Poor
08 Mar 2026
Wolfgang
Property was ok. unfortunately Expedia double tapped booking a single room after a website error and refused to waive the cost for an extra room I didn't I know I booked. not the hotels fault. Beware.
4/10
Poor
26 Feb 2026
Carlos
The room was moot good
Partner
10/10
Exceptional
25 Feb 2026
Denworth
Great Job
Partner
10/10
Exceptional
13 Feb 2026
Nicholas
Efficient check in, room as described and clean
Leisure Family
10/10
Exceptional
01 Feb 2026
Yvette
The staff is always courteous n hotel is clean
Leisure Friends
10/10
Exceptional
07 Jan 2026
Eva
Spotless, friendly staff and great service. I left something behind as well, and housekeeping was honest about it and returned it! I appreciate it so much.
Leisure Friends
8/10
Excellent
05 Jan 2026
Rumbidzai
Clean room, decent breakfast
Leisure Self
10/10
Exceptional
03 Jan 2026
Lazaro
Wonderful place for the family
Business Family
8/10
Excellent
29 Dec 2025
Liam
Overall our stay was great, the only negative I have is the shower was very basic and the water never got hot…it was lukewarm and made the overall excellent experience a bit less excellent.
Leisure Pet
8/10
Excellent
23 Dec 2025
May
Facility and rooms are a bit tired and in need of updating, but room/suite was large and functional. Overall clean.
Friends_and_family Family
10/10
Exceptional
22 Dec 2025
Chelle
Room was clean and spacious, definitely will book again.
Business_and_leisure Family
10/10
Exceptional
10 Dec 2025
John
We did not have breakfast, went to a great Diner right across the street.
Friends_and_family Friends
10/10
Exceptional
05 Dec 2025
Adam
Right in the middle of New Rochelle.. friendly staff..
Leisure Partner
10/10
Exceptional
01 Dec 2025
David
Very nice suite with great views!! Location 5 min walk from Railway to NYC. Breakfast ok. Staff definitely friendly.
10/10
Exceptional
27 Nov 2025
Maria
Room size, very clean and comfortable
Friends_and_family Family
8/10
Excellent
24 Nov 2025
Ollie
Our first night did not go to plan as we were placed into an accessibility room which was quite run down and not what we had booked. The staff advised we would be moved the following night.
Business_and_leisure Partner
8/10
Excellent
23 Nov 2025
Teresa
Sizeable room
Leisure Partner
10/10
Exceptional
29 Oct 2025
Brianna R
Staff was friendly, professional and very informative, especially considering I was coming from another state. Room was very clean, bathroom was clean, bedding, furniture was clean and our room was well stocked. We had an excellent time and experience.
Leisure Family
10/10
Exceptional
26 Oct 2025
Michael
Nice room, Good location
Partner
4/10
Poor
13 Oct 2025
Carrie
Got put in a handicap room when not handicap, dirty, curtains stained bugs on floor bathroom stains on wall the door for the bathroom didn’t shut for bathroom! Mirror dirty!! Very disappointed room smelled like smoke!
Business Family
6/10
Pleasant
11 Oct 2025
Emily
Cleaning service never cleaned room
Leisure Partner
10/10
Exceptional
09 Oct 2025
Raquel
Stayed overnight. Property was very good. Did not get to explore the area.
Partner
10/10
Exceptional
06 Oct 2025
Forest
Very accommodating staff and large clean rooms. Very quiet as the street it’s on is not heavily trafficked. Breakfast was ok. Love the waffles. Have stayed before will stay again.
Leisure Family
8/10
Excellent
01 Oct 2025
James
Don't know
Business Family
10/10
Exceptional
10 Sep 2025
janel
Staff
Leisure Self
6/10
Pleasant
06 Sep 2025
BIANCA
Staff was ok. The room smelled terrible so we went out and purchased spray to make it bearable. The room was a suite and we needed a blanket for the pullout but front desk said there was none available. Cleaning could have been better. Found strands of someone’s hair throughout the bed sheets. Also 4 titles near the bathtub fell off the wall. I’d recommend if you are only planning to sleep, shower, and leave but not a long term stay.
Leisure Friends
10/10
Exceptional
02 Sep 2025
Brian
Room was very spacious and clean
Leisure Partner
10/10
Exceptional
01 Sep 2025
Yalitza
Deberían de tener personas que hablen español , quien nos recibió no fue muy agradable
Leisure Partner
4/10
Poor
31 Aug 2025
leticia
We were unable to sleep at night as there was banging on the wall

The toilet handle was broken, the shower stall was dirty
Leisure Family
10/10
Exceptional
31 Aug 2025
Tamisha
I enjoyed my stay at this property. I will be staying here again. 10 out of 10
Business_and_leisure Family
10/10
Exceptional
28 Aug 2025
Nicola
I love that they had a pool and a place to grill. I love the staff's were helpful and nice making sure I'll every need was meet. They talk kindly to uou and even made uou laugh. If there was anything needed they got on it right away. I love being able to go see a movie wich the children and I did. We also was able to eat out or order food that was delivered. I love I didn't have to worry about breakfast in the morning they get your day started off worry free by serving breakfast every morning with options. I love we didn't have to worry about parking they also provided that so there was no worries. The place was very clean always. I will definitely come again to stay with the children they even enjoy staying there.
Leisure Family_with_children
10/10
Exceptional
19 Aug 2025
Savannah
Love it stayed here on multiple occasions
Leisure Friends
10/10
Exceptional
14 Aug 2025
Brian
We had a family event nearby and many of the out of town guests were able to gather here both outside and inside due to the amount of communal space at the hotel
Leisure Family
10/10
Exceptional
09 Aug 2025
Summer
Great location, great amenities. Pool is very small but nice and clean. EZ paid parking. Customer service was top notch. ♥️
Partner
10/10
Exceptional
28 Jul 2025
Nicholas
Nice room
Helpful staff
2/10
Poor
26 Jul 2025
Ilana
Arrived to hotel for check i, room was dirty and there are department of health and safety signs on neighboring room doors. Do not recommend, at all!
6/10
Pleasant
20 Jul 2025
Temitope
It’s just okay but too busy
10/10
Exceptional
20 Jul 2025
Trice

Very Pleasant Stay

We had a pleasant 3-night stay. We loved the spaciousness of the room, the fact that we had our own mini-kitchen, and that the bathroom sink and toilet/shower were separate. The hotel's breakfast area on the 10th floor was very spacious with beautiful views of Long Island Sound, and there was a nice variety of items offered for breakfast. The staff was very friendly and welcoming. We witnessed them handle an unruly guest very early the the morning with regard for the other guests' safety and with professionalism. The area around the hotel offered many restaurants and shops within easy walking distance–including both national chains and local options. The urban location means there was a considerable amount of exterior traffic and construction noise, but that comes with the territory. The HVAC system was not the best at regulating the temperature in the room, and there wasn't an option for running the fan continuously which might have helped with the exterior noise. Overall, a very pleasant stay. Would definitely recommend and return.
Friends_and_family Family
10/10
Exceptional
20 Jul 2025
Shanae
Nice place to chill and explore either by yourself or with family
8/10
Excellent
17 Jul 2025
John S
No hairdryer in room. A few dings in the room. Free breakfast not great, but adequate. Good coffee. Very friendly and helpful staff. Location excellent for our purposes. Reasonable rate. Room very good sized. Furniture could be a little nicer, little more comfortable. Bead very comfortable. Pool and weight room nice. All in all, a good stay.
Leisure Partner
8/10
Excellent
07 Jul 2025
Glendina
Nice property, staff were friendly. Stayed during renovations at the entrance of the hotel. Nice breakfast also on the 10th floor. I would stay there again.
10/10
Exceptional
07 Jul 2025
Jose
Everything was great
Leisure Partner
8/10
Excellent
30 Jun 2025
Daniel
Rooms were nice and lots of restaurants/activities close by. Early morning construction in the area prevented me from ranking this higher.
Leisure Family_with_children
10/10
Exceptional
27 Jun 2025
Jeanne
Friendly and helpful staff
Leisure Family
2/10
Poor
23 Jun 2025
Alexis
Check in was posted as 3:00. We got our room at 4:09. The wedding we were there to attend started at 4:00 and was 10 minutes away. Terrible check in experience!
10/10
Exceptional
14 Jun 2025
luis
The room has great space and modern decoration.
6/10
Pleasant
13 Jun 2025
Jason
Broken elevators and unappetizing breakfast
Business_and_leisure Friends
10/10
Exceptional
13 Jun 2025
Kim
Clean and spacious rooms.
Friendly staff
Convenient parking
Elevators need a key card, so only guests can be within the hotel
Friends_and_family Friends
8/10
Excellent
07 Jun 2025
Valeria
The hotel location is excelente. The room is ok. Breakfast not that great!
Leisure Family_with_children
10/10
Exceptional
05 Jun 2025
Dorian
Large rooms, breakfast options could be better
Leisure Family_with_children
10/10
Exceptional
02 Jun 2025
Larry Vic
Stayed in Room 822 very spacious and clean. Had a kitchen with all the appliances needed. Living room with big tv. Bedroom comfy bed and tv.
Leisure Self
10/10
Exceptional
01 Jun 2025
Beatriz
Amazing stay and amazing area
Leisure Friends
6/10
Pleasant
27 May 2025
Natasha
At first the room they provided smelled looked like a lomg
Stay room but once they changed it immediately.
Friends_and_family Family
6/10
Pleasant
27 May 2025
Michelle
The bathrooms were disgusting, literally hotel vibes came in cleaned, back of toilet brownish orange stains did not sit on toilet whole stay, bathtub disgusting. Even after housekeeping cleaned it again hair on toilet. They need to update their rooms asap. White plains is way better much cleaner.
Leisure Family
8/10
Excellent
23 May 2025
CAMILO RIJO
It was ik
6/10
Pleasant
11 May 2025
Jackie
Didn’t get the right room and the dishwasher wasn’t working bathroom shower was not working correctly
Leisure Family
4/10
Poor
05 May 2025
Tomeka
We stayed at the property for 2 nights. We got in late Friday night around 10. When we entered the room the garbage had not been taken out. We called the front desk and they sent someone up to empty it. We left went to grab something to, came back ready to take a shower and go to bed because we had a long day ahead of us. We go into the bathroom and found a dirty towel behind the door and rag on the sink. We called down to the front desk and the first thing the lady said was what time did you get here? Excuse me what does that have to do with the room not being clean? Regardless of the time I checked in I should not have been put in a room that wasn't cleaned. The next thing she said was I'm here by myself so I can't come and look at it. What does that even mean? She asked us to take a picture and she would find another room for us. It's now after 12 and here we are moving to another room.
Leisure Partner
10/10
Exceptional
04 May 2025
Anthony
Nice
Leisure Family
10/10
Exceptional
04 May 2025
Judith
It was only a 1 night stay. Room was spotless and bed very comfortable
Leisure Partner

Location & surroundings

Residence Inn New Rochelle
35 Le Count Pl, New Rochelle (ny), United States

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Residence Inn New Rochelle

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