Name: Glen Cove Mansion
Address: 200 Dosoris Lane 11542, Glen Cove, 11542, US

2/10

Poor

04 Jul 2026

Apriel

My room was clean went to eat breakfast and the boarders were dirty I remember eating and looking at the dirt my room however the shower water was hot enough to cook pasta almost burnt my skin off and the water wouldn’t adjust and than quickly realized the water wasn’t going down the drain it was backed up I called front desk repeatedly and no one answered and kept going to voicemail finally when someone came. I was already too tired and went to sleep. It took the water almost 45 minutes to dissolve and go down the drain that shouldn’t be in such a high class place. I was very disappointed bringing my friend there to show him the property and give him history on the property and it just wasn’t good. However, the cleaning staff was very nice and the people in general staying there were nice. Also, the landscape was beautiful. They were preparing for a wedding outside and it seems like most of the staff was geared toward the wedding, but forgetting about the clientele that you have inside, I felt very neglected by the front desk staff

Partner

10/10

Exceptional

28 Jun 2026

elvira

Great hotel! Very clean, gorgeous! Modern and renovated amenities! Friendly staff! I've been to many hotels in a tri-state area and this one is one of the best! The pool is amazing and clean! Gorgeous historical building! Delicious breakfast served in a beautiful dining room!

Family_with_children

6/10

Pleasant

13 Jun 2026

Peter

The property is for weddings and not for individual travelers like us. Lacks proper breakfast room and other amenities. Also landscaping really poor.

Partner

6/10

Pleasant

12 Jun 2026

Lori

Beautiful property

Family

2/10

Poor

10 Jun 2026

Tina

Very disappointed in the condition of the hotel room and building it was located in. Comfort Inn would have been better. It was a DUMP compared to the pictures of the mansion and hotel rooms showed on the website. The building must have had severe water damage over time, as most of the rugs were buckled up and they had several humidifiers set out in the hall ways. The building had a very musty moldy smell that permeated into the hotel room. The hotel room looked like something from the1980's/90's. Killed 4 spiders and 1 small bug in the bed. AC was horrible, TV remote didn't work, couldn't get water to turn on in tub (old style needed to be shown how to operate). The venue caters to weddings going on and does nothing for any other guests. When checking in, we couldn't go to the front of the hotel to drop off our luggage, we had to lug everything from the very far away hilly parking lot. Then trying to get to the front for our wedding shuttle, a bride was going to be coming through so we were told we had to walk around the entire property to get to the front, instead of going through the building. 80 degrees out and we are in gowns and heels, made it to the shuttle within minutes to spare dripping with sweat. Front Desk staff not helpful & clueless. Couldnt tell us the time for the wedding shuttle and didn't know who gift bags were for what wedding. It was not worth the money spent for 2 nights at this dump.

Friends_and_family Family

8/10

Excellent

08 Jun 2026

Edmund

Was expecting a better breakfast

Partner

4/10

Poor

06 Jun 2026

Sydney

The outlets didn’t work, the room was poorly located and the property is very outdated.

Staff are kind.

The value for the price is very, very poor.

Partner

2/10

Poor

06 Jun 2026

Emma

Do not stay here the staff is horrible

10/10

Exceptional

31 May 2026

Jimmy

Staff was top tier, super clean room, beautiful grounds. Will definitely stay again.

Family_with_children

10/10

Exceptional

31 May 2026

Sheron

Gorgeous grounds, beautiful history

Partner

8/10

Excellent

26 May 2026

James

Website needs updating advertised things like a bar but didn’t have one

Family

8/10

Excellent

24 May 2026

Stefan

It's a little noise at night. The doors and guests in the hallway are easy to hear.

Partner

8/10

Excellent

23 May 2026

Jaye

Really interesting property with alot of Gold Coast history. Beautiful grounds. Needs updating, new carpets, lighting updates. The room itself was clean but also needs some updates. Staff was very helpful.

Self

10/10

Exceptional

17 May 2026

Matthew

Property in excellent condition and beautiful. Service was excellent. Room was great and comfy bed and clean.

6/10

Pleasant

09 May 2026

Stephen

Probably good for large events. So

10/10

Exceptional

01 May 2026

Elizabeth

Beautiful layout, pool and property

8/10

Excellent

27 Apr 2026

Jennifer

Clean rooms and friendly staff.

Friends_and_family Family

2/10

Poor

24 Apr 2026

Susan

The staff is very nice so it pains me to write this review. But, the condition of the room was DISGUSTING. We stayed in the Annex as it is dog friendly. It looked like a Motel 6 where they house the homeless. Curtains pushed up against the windows. Stained hallway carpets. Really gross. Bad pillows. We left a day early without a refund...it was that bad. I also got hives due to the chemicals they clean with. On top of it all, the free breakfast was unedible. What is really sad is that this place could be a JEWEL. Such a missed opportunity to create a wonderful hotel.

Pet

10/10

Exceptional

19 Apr 2026

suzie

I spent two nights there for my nephew wedding everyone was satisfied ,the services were excellent the mansion was very clean and quiet beautiful gardens with cherry blossom

Family

8/10

Excellent

05 Apr 2026

Melissa C.

Breakfast was minimal.

Family_with_children

8/10

Excellent

30 Mar 2026

theresa

The rooms were nicely appointed, fridge wasn’t plugged in and didn’t really cool. We wish the indoor pool/ hot tub was open just a bit later than 6pm.
8pm would be great for guests to enjoy after dinner dip. Staff was awesome walked us about to show us how to get to rooms and the amenities, the bar not being open on weekends was disappointing as well.

Family

2/10

Poor

28 Mar 2026

Samantha

Staff not very accommodating, booking comments ignored, had to fight to get a room close to lobby while traveling with a handicapped injured guest. Room had a smell. Beautiful building but worn. No coffee until 8 AM.

4/10

Poor

22 Mar 2026

Kimberly

The hotel was almost entirely occupied by a very large number of people celebrating a bar mitzvah. The hotel reservation staff never told me of this event. I rented two rooms, one for me and my husband and one for my daughter and her husband and two young children (both under the age of 5). As my husband, myself and a staff member walked to our room, the staff member informaed us that the bar/food locationi was unavailable because the party occupying most of the hotel, did not want \"ordinary folk\" to have access to this service. Also, there were SILENT posters in various portions of our walkl from room to exit. The Mansion provided no additonal services to accomodate us \"ordinary folk\" - no room service; an app required to get a soda, and a TV internet that did not provide access to channels providing current programming. For access, we were instructed to join Samsung programming. Due to its geographic convenience, I have stayed in this hotel many times over the past 20 years. It appears they have a monopoly over the Glen Cove area. My past experiences have been equally non-hospitable. I stayed there for my son's wedding, and they put me in one of those lower-level mildew-ridden rooms. For $300+ per night, they provide minimal amenities. The rooms are poorly lit, poorly ventilated, and not conducive for handicapped patrons.
I WILL NEVER STAY AT THIS HOTEL AGAIN.

Friends_and_family Family

2/10

Poor

22 Mar 2026

Charles

2nd stay at property. Was really disappointed, compared to one year ago. Put us in a room that could not access luggage carrier..had to go up a stair case, and then down a very long hallway carrying all luggage, leaving bags on carrier (hoping they would be there when we got back.) Sounds stupid, but shower head was so broken could not stay in position; kept drifting down against the wall, so really could not get a descent shower (had to try to squish up against the wall to have water hit you. Breakfast was really non-existant; last time at least made an effort for breakfast...this had coffee with a gallon of milk sitting in an bowel with ice, and a few cereal boxes, and bananas. Overall, very disappointed, as was not the same experience we had last time. I cancelled next trip scheduled for 2 months.

Partner

10/10

Exceptional

09 Mar 2026

TAMARA

Thank you

10/10

Exceptional

01 Mar 2026

Shawn

All was perfect

Partner

10/10

Exceptional

25 Feb 2026

Janet

The room was very clean, staff was very nice and helpful. Breakfast was great 👍.

Family_with_children

10/10

Exceptional

16 Feb 2026

kornelia

Beautiful place

10/10

Exceptional

08 Feb 2026

Evelyn

The staff was very pleasant to talk to.The breakfast was great and our room was very clean. We will definitely stay again!!

Leisure Family

6/10

Pleasant

17 Jan 2026

Charles

Staff nice

10/10

Exceptional

27 Dec 2025

Maria J.

Fresh breakfast, easy parking, nice staff, close to ymca, and restaurants

10/10

Exceptional

17 Dec 2025

Kim

Very unique property. Room was spotless and comfortable. Very large and great shower.

Business

10/10

Exceptional

29 Nov 2025

Ewins

It was an amazing experience!

Partner

8/10

Excellent

29 Nov 2025

Nancy

Clean room, quiet space. Friendly staff. Bed a bit bouncy. There was a flashing light that was annoying during the night.

Leisure Pet

4/10

Poor

21 Nov 2025

Joseline

Room was dirty, crib was not available in room.

Family_with_children

6/10

Pleasant

18 Nov 2025

valerie

The staff were great and friendly. The rooms are newly redone and are good - but the shower did not have a shelf to put even soap on. Also, the indoor pool/hot tub is closed and doesn't have a date of \"re-opening\". A big disappointment that it has been closed for YEARS.

10/10

Exceptional

02 Nov 2025

JUSTIN HANG YUI

perfect stay. love the nature and the vibe there. will be best for vacation.

Business Family

6/10

Pleasant

26 Oct 2025

Irene

What I did not like, bathroom setup. One hook by the shower, no hooks by the sink for hand towels. No shelf in the shower for any bath products, everything has to be put on the floor of the shower. Shower fixtures not easy to switch, overall experience very dissatisfing.

Leisure Family

8/10

Excellent

19 Oct 2025

Jemimah

Not so easy to navigate

I paid for my parents to stay here and it is clean and very nice. They don't make it clear the floors go in reverse. If you want to stay on the ground floor, it is the third floor, one level down is the second. The front desk was helpful and friendly. Not sure if it's worth the $400 for a night but my parents had no complaints.

Friends_and_family Family

10/10

Exceptional

18 Oct 2025

Stella

Great place!

8/10

Excellent

14 Oct 2025

joann

Olivia at reception was wonderful. Some areas of mansion need updating

Friends_and_family Family

4/10

Poor

07 Oct 2025

Claudia

Unfriendly Reception

Front desk help when we arrived was very curt and unfriendly. Questions asked to them were burdensome and the staff was clearly annoyed at having to try to accommodate requests for an earlier check-in than 4pm. We were told that we could check-in earlier for a $100 fee. Once we arrived in the room we were given, #100, it was next to the elevator with loud passing traffic and basically underground. View was mostly of dirt and soil.

Partner

2/10

Poor

26 Sep 2025

William

The room was filthy! The toilet seat had not been cleaned and you can imagine what was left on it. I have never experienced that in any of the hotels I have stayed in across the globe. The rooms were old but not well maintained. Carpets everywhere had food, stains, etc. The incessant noise from the air conditioner was crazy... banging, clicking, draining etc. all night and very loud! It is sad but obvious the owner has given up. This is not the place it once was!

Friends_and_family Family

10/10

Exceptional

24 Sep 2025

Ann

It is such a beautiful property, and the room was deeply cleaned on a daily basis. Super convenient to all locations we needed. Beautiful grounds.

Friends_and_family Friends

8/10

Excellent

23 Sep 2025

eric

Big party overnight was a bit loud, but glad people were having fun

8/10

Excellent

21 Sep 2025

Emily

The natural beauty (i.e. landscaped gardens, etc.) and main house (for events-only) are bucolic and elegantly lovely with historic charm. The prefab flat-roofed structure for all the sleeping rooms is another story: hallway carpets stink of mildew; sleeping rooms have dilapitated & dusty/dirty furniture; windows & mirrors are filthy; curtains are filthy. Showers are great w/ excellent water pressure and hot water. Morning \"breakfast buffets\" are terrible: no sausage, no scrambled or fresh-cooked eggs, no cheese, no meats or other protein but the gross little pre-cooked eggs that look & taste like they were baked in a small cupcake tray; inexplicable HARD-BOILED EGGS sitting there that no one age (why even have this???); no whole-grain bread/toast, only white-bread (how unhealthy); weak/poor coffee that tastes worse than Starbuck's or Dunkin' Donuts coffee.

Leisure Partner

6/10

Pleasant

19 Sep 2025

Kevin

The Mansion is a unique property of many contradictions. Magnificent building and historic rooms at front leading to a maze of dingy corridors and bland rooms. Wonderful well kept grounds but viewed through dirty windows and blown glazing. Large parking lot but scattered with abandoned derelict vehicles. The hotel caters for large conferences and fancy weddings but there is no dining or bar for residents. The nearest restaurant or cafe is 10 mins drive. Beautiful outdoor pool but was closed for maintenance 3 of the 4 days we were there. The spa and indoor pool has been closed some time for refurbishment, but no work going on. Potential to be a great hotel, but not yet.

Leisure Partner

2/10

Poor

17 Sep 2025

John

Biggest issue are the showers. The doors are installed backwards so the shower blows water all over the floor. When I brought it up to the desk attendant at checkout, she said they already knew about it. She was dismissive and flipant and frankly didn't care. Not the type of personality for customer service. I mentioned I almost fell twice, and how dangerous that is, she merely smiled and shrugged her shoulders. There was 1/4\" of standing water covering the entire bathroom floor, ran into hallway and covered the closet door. I paid to be a guest here. I DIDN'T pay to be their janitor. Terrible conditions, unhelpful and rude staff. Stay elsewhere.

Leisure Family

4/10

Poor

07 Sep 2025

Kassie

Very rundown

Leisure Family

10/10

Exceptional

01 Sep 2025

Pamela

I did loc

6/10

Pleasant

31 Aug 2025

Karine

Expected more for the price we paid. Next time we will look for a bed-and-breakfast.

Partner

4/10

Poor

31 Aug 2025

Michele

Could be great! The owners need to bring it up to ithe grandure it deserves. Very expensive for not delivering on atmosphere. Staff was unprofessional over charged for two cocktails!!!! No one new how to help with the electric car station rented a car and could not get the ev station to work. Guest rooms we like hospital rooms. Cold in decor musty! No place to put your things bathrooms have no towel rack sink area is too small. Over all disappointing. Owners need to go visit their comptition around the country. There is no Bar no place to sit and relax and visit with family and friends. Pool area is ridiculous!!! Charging to sit on a lounge chair!!!! Pool area was un kept and bar area was terrible very ugly and unprofessional staff. We were at a wedding. Service was very slow at getting the dinner out atr at 9+ oclock. Grounds were disappointing to the website pictures. Would not recommend this facility over priced and poorly maintained and a terrible atmosphere.

Leisure Partner

10/10

Exceptional

30 Aug 2025

Marilyn

It's a lovely mansion with outstanding amenities. I have stayed there many times over the past 5 years.

6/10

Pleasant

25 Aug 2025

Frauke

Overall, I was not impressed by the price-quality balance. The pool was closed for hours when we stayed. It was also heated in the middle of August, which made lap swimming unappealing. The shower was a faucet coming out of the wall, no removable head to get clean, and just dripping wirh zero pressure. There was an open bathroom trash can without a lid. So they want people with periods, roughly 50 percent of people at some point in their lives, to stink up the room, flush the used product, or stay home.

Leisure Partner

6/10

Pleasant

24 Aug 2025

Ivanna

They call luxury to “anything” in US. For someone that had travel to many countries this is just a regular hotel. On a Holiday you find same comfort.
What this got going is that is a unique facade hotel, historic.
The rest is just ok.

Leisure Partner

8/10

Excellent

20 Aug 2025

David

Property is beautiful and well maintained. Staff is very nice and pleasant with tne exception of front desk staffer, seemed annoyed by our questions and was not helpful with printing boarding passes for flight. Another lady came in and assisted us. In a room with two adults two coffee cups would be appreciated. Also a towel bar instead of one hook in the bathroom for towels. Better lighting in bathroom it's dreadful. Overall we enjoyed our stay but small changes could make it better.

Leisure Partner

8/10

Excellent

15 Aug 2025

Gerri

Give Me Back Mansion Experience

We had not been back to Glen Cove Mansion since 2019. Although we still love the setting, the overall experience did not match pre-pandemic standards. Disappointed that solarium pool was closed and buffet breakfast was mediocre.

Partner

10/10

Exceptional

07 Aug 2025

Laura

Love this hotel

Leisure

8/10

Excellent

05 Aug 2025

Giovanna

Mansion Adjacent Stay. Still nice.

The rooms are in an extension on the mansion and its a very far walk to some rooms but if you have the long walk then you are near the indoor pool and spa so if thats your goal it will work out. Aug 2025, Pool is bring renovated so no pool this trip. There are sitting areas on the way to your room. The rooms are very nice. Still a fun get away.

Friends_and_family Family

10/10

Exceptional

04 Aug 2025

Efrain

I’d like to thank The Mansion at Glen Cove and Expedia for an amazing and wonderful experience. We will definitely revisit the Mansion at Glen Cove and make it a routine destination of ours, thank you so much again and we look forward to seeing you again!!!

Leisure Partner

6/10

Pleasant

04 Aug 2025

Juan

Not impressive

Leisure Family

8/10

Excellent

22 Jul 2025

William

Room was clean and well appointed. Continental breakfast was lacking, hard boiled eggs for breakfast?!?

Self

6/10

Pleasant

18 Jul 2025

amy

I have to stay here often bc of its proximity to family. The hotel needs a facelift. There are no dining options and very few amenities. It is sprawling and difficult to get around (carpet peeling up and difficult to transport suitcases through unbelievably long corridors). The walls are paper thin so everything can be heard from outside the room--including staff constantly slamming doors in the morning. As a guest, one feels secondary to the apparent primary source of revenue, event services. The place has potential. Hopefully there are updates planned. I've encountered some excellent customer service and some average--nothing terrible.

Business_and_leisure Self

8/10

Excellent

17 Jul 2025

Harvinder

They are still working on the renovation but it is looking good so far 👌 plan to stay there again. Wish the daily rate was a bit more competitive to Holiday Inn.

Leisure Partner

4/10

Poor

17 Jul 2025

Gregory

The view from the front is the nicest part of this facility. Very limited places for gathering and all of the rooms are in adjacent buildings with bland architecture. The pool area is nice, but is swarmed by a children's day camp every day. There are no onsite dining options and there's nowhere to sit in the lobby or within the historic house. My room itself was nice, but for the price we paid, there are so many nicer alternatives.

Leisure Partner

10/10

Exceptional

17 Jul 2025

Lisa

Beautiful gem hotel for a great price! Comfortable beds, very clean and luxurious with out the high cost!

Business

8/10

Excellent

13 Jul 2025

Peter

No instructions on how to utilize the TV,no one at the front desk was able to help.
They should have a guide in each room tadvise guests on how to use TV.

Leisure Family

8/10

Excellent

12 Jul 2025

Stephen

Room condition

Needs charging stations for devices and more electrical outlets

10/10

Exceptional

09 Jul 2025

Cricket

Fabulous stay at the Manor!

Leisure

8/10

Excellent

07 Jul 2025

Melissa A

Beautiful Hotel… The staff is incredibly nice and helpful! They could not have been more welcoming.
It is so beautiful and historic, We just wish it was a bit cleaner. The carpets were dirty and a band-aid remained on the floor in the hallway throughout the weekend. Breakfast was served on the dirty table cloth’s from the wedding the night before. This could really be a gem if it were maintained.

Leisure Family

8/10

Excellent

07 Jul 2025

Michele

The bathroom had the last persons shavings in there. Room should have a chair to sit in. Instead of desk chair. I know property is being renovated but areas should still be cleaned.

Leisure Partner

8/10

Excellent

07 Jul 2025

Charity

We enjoyed our stay at the Mansion in Glen Cove and will return the next time we visit family in Glen Cove.

I have a lot to say about this unusual hotel so I'm going to begin with the best parts of our stay with a more comprehensive review below.

Highlights:
- The staff are incredibly friendly and accommodating.

- Over 55 acres of beautiful grounds.

- Excellent complimentary continental breakfast.

- Comfortable mattress, with decent sheets.

- Overall cleanliness is very good and though it is an older property, the hotel smells fresh.

- Diverse spaces throughout the hotel to congregate with others.

- Tons of really lovely space options if you wanted to host an event.

We arrived nearly two hours before check-in & swung by the Mansion to see if an early check-in was possible. Fortunately, it was

a possibility & the front desk staff was gracious In making this accommodation.

We were pleased with our room (we rented the Regular King Suite rather than the Deluxe).

Things to consider:
- The entire property is historic. Even the \"new\" section was built in 1967.

- It's in the process of a renovation & as such there is evidence of maintenance in many corners of the property.

Room for improvement:
- The QR code provided in the room that indicated it contained important information led to a url not found error.

- A text to a number provided to answer questions was answered six hours after we checked out.

Leisure Partner

2/10

Poor

06 Jul 2025

Ming

General environment is acceptable but the room quality inconsistent from one to another. Our room had high humidity problem causing dampness to all my clothings and belongings. In two days stay, we moved 3 times.

Leisure Partner

10/10

Exceptional

04 Jul 2025

John

Beautiful property. Very nice breakfast.

Leisure Partner

6/10

Pleasant

03 Jul 2025

Jenny

We traveled from CT for the pool

6/10

Pleasant

27 Jun 2025

Pulin

Property is outdated, rooms are old.

4/10

Poor

23 Jun 2025

Gina

No restaurant on site. Limited ability to get food. Condition was shabby.

Leisure Self

2/10

Poor

20 Jun 2025

David

What kind of place has no windows

Business_and_leisure Partner

10/10

Exceptional

16 Jun 2025

David

The property was amazing, great location and the tranquility!

Leisure Partner

4/10

Poor

13 Jun 2025

Samuel

As a local, I was extrememly disappointed in my stay. I booked a room about 8 months in advance for my wedding night. I did not seem to get the room I booked and I paid a small fortune for. While the facilities were comfy, there was rust and mould in places. On top of that, finding other peoples' hairs in our bed showed that they did less than a stellar job of cleaning the place. Other guests were obnoxious and abusive towards staff, which I know isn't the staff's fault, but meanwhile the staff then was very quick to rush us.

Partner

10/10

Exceptional

11 Jun 2025

Jackie

Best place I’ve ever stayed. Quiet and peaceful.

Friends_and_family Family

10/10

Exceptional

06 Jun 2025

Marie Janette

I’m very happy Thank you

4/10

Poor

01 Jun 2025

Greta

The only reason we gave two stars it’s because the place is beautiful and clean! Upon a late check-in the host at the desk didn't look up to say hello, welcome or anything. Our room didn’t have AC, we stayed two nights with supposed to be a Luxury King but it’s in the basement with supposed to be a garden view but we have brick buildings. They cleaned our room but did not leave toiletries to use for the second day. Will never to go back there again!

Leisure Partner

4/10

Poor

25 May 2025

Verified traveler

Not great value-crowds everywhere

This is an expensive 800 room hotel that has many events like weddings and conferences going on at the same time so it is very loud with literally hundreds of people walking around and music blaring from different public rooms all day long. It takes about 15 minutes to walk to your room so not good for anyone with physical issues. The parking is far away from the main entrance and mostly full. No restaurant or bar! The rooms are dated and a bit depressing. Not really any bathroom amenities like shower caps, cotton swabs, etc. Not great value for the $$$.

Self

10/10

Exceptional

23 May 2025

Dale Steven

Quiet. Beautiful property. Unique location.

Leisure Partner

8/10

Excellent

22 May 2025

Verified traveler

Would stay here again.

Perfectly fine. This isn’t the luxury property you expect from the pictures—the hotel rooms are in motel-like wings connected to the mansion. The room was a bit under-furnished and not finished to a high standard, but comfortable. Beautiful grounds. Nice breakfast. Friendly staff. I don’t understand some of the terrible reviews this property has gotten.

Business

4/10

Poor

10 May 2025

WAYNE

Very amateurish management and staff. Room furnishings are from a stone hand store. Bathroom is from Home Depot.

Leisure Family

8/10

Excellent

02 May 2025

Linda J

This was our second visit to the Mansion at Glen Cove. The first time was several years ago, and we were less than impressed at that time. We thought we would give them a second chance, hoping that they were renovating the premises during our first visit and we would find an improvement. Everything was the same as it was the first time. The staff was friendly and helpful--I have no complaint with them. We did not eat there, so I cannot comment on that part of their service. What impressed us so much was the condition of the building itself. It appears run-down. The outside entrance looks like it needs some painting and other TLC. On the inside, the rugs definitely needed to be cleaned, and at least vacuumed! The wallpaper in the main hallway was showing signs of age and wear--some peeling in spots and marking. The hallways for some of the bedroom areas are VERY dark. It makes the hotel look old and run-down. The handicapped bathroom had no vent or fan, the water kept running in the toilet and the sink kept dripping. The bathroom had poor lighting and no vanity to put our things on. Our room also would have benefitted by a new paint job. Finally I would say, the owner and/or management company of the hotel needs to paint and clean hallways and rooms, and install better lighting in hallways. Room plumbing needs to be maintained. The hotel needs a facelift. Considering the price per night of this hotel, I will go to the Holiday Inn next time.

Leisure Partner

2/10

Poor

26 Apr 2025

RACHEL A

If you are hosting a wedding here it’s probably fine but I would not suggest staying here as a general hotel guest. The mansion is pretty but most of the guest rooms are in barrack style buildings behind the mansion. In between the space was set up for weddings and staff seemed uncomfortable with us walking around it. The wedding was super loud, people were noisy all night. The indoor pool had been out of service for ages but was listed as an amenity. Then there were a series of smaller annoyances - things that have become more standard in mid tier hotels, like no access to coffee/tea in the lobby; no ev charger on site or nearby; no dining at all or even a bar on the premises (though the breakfast service was nice); no shelf or place to put soap in the shower other than the floor, no large mirror in some of the rooms, no trash can in the bathroom, not the most comfortable beds, unkempt trash piles on the edges of the property etc. When we complained about some of the above we were told by the desk staff that they aren’t actually a hotel but rather are a wedding venue - but yet list their property on Expedia - so what were we supposed to think? The place has a lot of potential and seems fine for weddings but otherwise I’d stay away.

Leisure Family

10/10

Exceptional

24 Apr 2025

Verified traveler

I enjoyed the resort very nice property

Leisure

6/10

Pleasant

21 Apr 2025

Clair

The mansion is a beautiful building and the rooms are comfortable and clean BUT , the walls are paper thin which makes for a very noisy stay! We did 2 nights and both nights were awake from 12-4am with other guests talking, yelling , singing in the hallways, slamming doors . Our neighbors alarm woke us , sounded like it was in our room then we got to enjoy an hour of him singing. It was a real let down to a wonderful property. The first night our bathroom flooded so we needed towels as we used all ours mopping up, i called reception from my phone as the room one wasnt working , they were going to send room services to replenish our towels, they never showed. I called again the next morning so we could shower , still nothing so i ended up going to reception myself and grabbing towels, not a big deal but considering i’d asked twice it was a bit disappointing

Leisure Family

10/10

Exceptional

21 Apr 2025

MICHAEL

my stay at the mansion

very clean and comfortable!

Business

10/10

Exceptional

20 Apr 2025

Iraina Fabiana

Staff was amazing as well as amenities but it wasn’t waterfront, at least not in our experience

Leisure Partner

2/10

Poor

06 Apr 2025

NANETTE

This place was a huge disappointment. It was tired everywhere, stained carpet in all the hallways. A combination of bad 70’s furniture with slightly updated bathroom. Breakfast was an unappealing buffet set up in a room of large round tables complete with the tablecloths and crumbs from the wedding reception held there the night before! We valeted our car when we arrived, when we left were handed the keys and told we needed to hunt through the parking lot( in the rain) and find the car ourselves….no indication which of the lots it was in. Lumpy pillows should have been retired years ago.

Leisure Family

4/10

Poor

01 Apr 2025

Thomas

Dismal

Tired, cheap rooms with thin walls. Felt more like motel 6 than a mansion. Paper thin walls, got woken up by noisy guests at 2am. No restaurant or bar for to wedding.

Partner

10/10

Exceptional

30 Mar 2025

Monica

Looking for a romantic getaway this is a great place

6/10

Pleasant

30 Mar 2025

Vincent

It’s a destination hotel.. meant only for weddings. Very pretty but service is not very good

Friends_and_family Family