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The Garden City Hotel

New York Area - NY · United States

45 7Th StView location

9.4/10Excellent1,151 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.6/109.6
Condition9.4/109.4
Amenities9.2/109.2
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  • Business hotels
  • Hotels with spa
  • Family hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Garden City Hotel

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a 24-hour fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy American cuisine at Red Salt Room, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges.

Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Garden City?

This hotel has 25000 square feet (2323 square meters) of space consisting of conference space and meeting rooms.

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A stay at The Garden City Hotel places you in the heart of Garden City, within a 10-minute drive of Roosevelt Field Mall and Old Westbury Gardens. This family-friendly hotel is 6 mi (9.7 km) from UBS Arena and 6.1 mi (9.8 km) from Belmont Park.

Stay in one of 269 guestrooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Garden City? This hotel has 25000 square feet (2323 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Pet friendly
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 4:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Beach nearby Noise-free rooms not guaranteed Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Resort fee: USD 43.45 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 9:00 AM to 7:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    This property doesn't offer after-hours check-in. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Fee for buffet breakfast: approximately USD 40.00 to 60.00 per person
    • Pet fee: USD 75 per pet, per day
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    Korean

    English

    Croatian

    Chinese (Mandarin)

    Spanish

    Serbian

Nearby attractions

Cathedral of the Incarnation 0.4 km / 0.3 mi
Garden City Historical Society Museum 1.1 km / 0.7 mi
Adelphi University 1.4 km / 0.9 mi
NYU Winthrop Hospital 2.8 km / 1.8 mi
Roosevelt Field Mall 3.5 km / 2.1 mi
Hofstra University 3.9 km / 2.4 mi
Nassau Community College 4.1 km / 2.6 mi
Long Island Children's Museum 4.5 km / 2.8 mi
Mercy Medical Center 4.6 km / 2.9 mi
Nassau County Firefighters Museum and Education Center 4.8 km / 3 mi
Cradle of Aviation Museum 4.8 km / 3 mi
Hempstead Lake State Park 3.8 km / 2.3 mi
Nassau Veterans Memorial Coliseum 5.8 km / 3.6 mi
Eisenhower Park 6.3 km / 3.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1983
  • Year of most recent renovation: 2014
  • Total number of rooms: 269
  • Number of floors (main building): 9
  • Single rooms: 192
  • Double rooms: 80
  • Junior suites: 1
  • Suites: 16
  • Accessible rooms: 8
  • hotel
  • American Express
  • JCB
Show 76 more facilities & services
  • Diners Club
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Beach
  • Golf course
  • Entertainment Area
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Valet parkingExtra charge
  • Room service
  • Laundry service
  • Bicycle hire service
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Air conditioning in public areas
  • Fireplace
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Bicycle storage
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant: 3
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • TV lounge
  • Pub
  • Sauna
  • Steam bath
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Spa centreExtra charge
  • Breakfast
  • Continental breakfast
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Special dietary options
  • Non-smoking establishment
  • Fitness
  • Cycling / mountain biking
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    The Garden City Hotel

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 5 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable6 photos

    The Garden City Hotel

    DOUBLE DELUXE KING BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Terrace

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    The Garden City Hotel

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    The Garden City Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    The Garden City Hotel

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    The Garden City Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    The Garden City Hotel

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    The Garden City Hotel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE TWO DOUBLE BEDSDOUBLE • DELUXE TWO DOUBLE BEDS • 1 Bedroom • 5 m²DBL.2D-DX
    DOUBLE DELUXE TWO DOUBLE BEDSPhoto unavailable3 photos

    The Garden City Hotel

    DOUBLE DELUXE TWO DOUBLE BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-DX

    Room amenities

    • Safe
    • Individually adjustable heating
    • Bathroom
    • Terrace
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    The Garden City Hotel

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    The Garden City Hotel

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    The Garden City Hotel

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    The Garden City Hotel

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    The Garden City Hotel

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Garden City Hotel

9.4
Excellent
1,151 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.6 /10
Condition
9.4 /10
Amenities
9.2 /10
100 reviews shown
8/10
Excellent
18 Jul 2026
Jennifer
Large, clean, quite room, exceptionally responsive staff, safe and attractive location close to restaurants and cafes. We would definitely return here.
Friends_and_family Family
6/10
Pleasant
18 Jul 2026
Kerry
Clean friendly staff enjoyed the stay
10/10
Exceptional
16 Jul 2026
Walter
Amazing luxury experience at this classy hotel. Staff is amazing, restaurants are fantastic and more dining and shopping is just a block away. Classic Long Island Main Street setting is also wonderful, and across the street you can grab the train to manhattan for more of the New York experience. Highly recommend!
Friends_and_family Family
10/10
Exceptional
10 Jul 2026
sander
Ok
Self
10/10
Exceptional
06 Jul 2026
Alexander
After a previous experience that missed the mark, I have to give credit to The Garden City Hotel team for listening and making things right.

Our return stay was exactly what we hoped for—smooth check-in, great service, a wonderful lunch on property, and we fully enjoyed the amenities including the gym and pool.

A special thank you to Angelina and the team for showing true hospitality and making sure we had a great experience. Having grown up in the area, this hotel has always been a Long Island landmark, and we’re happy to say we’ll definitely be returning for future stays.
Friends_and_family Family
10/10
Exceptional
05 Jul 2026
Susan
Friendliness, helpfulness, professionalism of all staff was outstanding. Highly recommended.
Partner
10/10
Exceptional
03 Jul 2026
Nadine
Everything was perfect. We had breakfast in bed after a long day before for our wedding. It was the perfect ending to our day. Wish we stayed longer.
Partner
10/10
Exceptional
01 Jul 2026
Joseph
Be careful when ordering room service. We ordered a sandwich and flatbread. We thought it was from the restaurant, but it was from the gift shop reheated flatbread, and a pre-made sandwich.
Partner
4/10
Poor
30 Jun 2026
Thomas
The staff was incredible, considerate, sweet, helpful, fantastic. I hope they are paid well. Because this place charges an outrageous amount of money for a hotel that is neither historical/interesting nor modern/luxurious. What was supposedly a beautiful, historic hotel was torn down in the '70s. This place was built in the 80's. Unfortunately, it shows. The bathrooms in the rooms have been updated, and the rooms are spacious, but expect a noisy air conditioner, a view of a parking lot and a $50 per-head breakfast buffet swarming with fruit flies.
Seems like a lovely place to get married or attend a high school prom. But this place needs to rebrand/remodel/redecorate or rethink its pricing. One could argue it's a great location. But I've paid the same amount per-night to stay in a fairytale, picturesque \"grandhotel\" built in the 1600's on the shore of an alpine lake in Switzerland. Seems like the Garden City Hotel could use some more local competition.
Self
10/10
Exceptional
30 Jun 2026
Alex
Awesome Stay, great accommodations
Friends_and_family Friends
10/10
Exceptional
25 Jun 2026
Lucia
We always enjoy staying at the Garden City Hotel and have been returning twice a year—every summer and winter—for many years. The hotel itself is beautiful, but what truly makes our stay special is the incredible staff. Everyone is warm, professional, and welcoming. The housekeeping team does a wonderful job, and the valet staff are always friendly, helpful, and attentive. They consistently make us feel at home, and we truly appreciate their hard work.

The only disappointment during this stay was our family dinner at King’s Restaurant. Unfortunately, the quality of the food did not meet the high standards we have come to expect from the hotel. The dishes lacked the level of preparation and excellence that such a wonderful property deserves. We hope management will address this, as improving the restaurant experience would make the hotel truly exceptional.

Overall, we love staying here and look forward to returning again soon.
Pet
10/10
Exceptional
24 Jun 2026
Dana
It was a perfect stay. It’s a well maintained hotel and the service is top notch. The food was excellent.
Family
10/10
Exceptional
16 Jun 2026
Ali
Nice
Partner
10/10
Exceptional
16 Jun 2026
Rachel
Amazing staff and stay. Highly recommend.
10/10
Exceptional
16 Jun 2026
ADRIAN
Excelent.
10/10
Exceptional
09 Jun 2026
Danielle
Great experience
Partner
8/10
Excellent
06 Jun 2026
James
It was ok. Not much else to write about
Friends_and_family Family
6/10
Pleasant
04 Jun 2026
Cindy
Personal
Partner
10/10
Exceptional
03 Jun 2026
Michael
Great hidden gem in a great town.
Family_with_children
6/10
Pleasant
31 May 2026
Samantha
The hotel is beautiful and the staff were excellent. We checked in around 8pm to just stay the night, we weren’t related to any of the big events going on at the hotel.

Unfortunately, we were placed in a room on the second floor, very close to the large event. We could hear the music thumping all night. Thankfully it ended by 11, but would have much appreciated to be placed further away from the festivities. I didn’t bother saying anything because we were so tired and I am pregnant.

The mattresses are very firm, if you like that.

The room service was far superior to any room service I’ve ever had in my life - it was a delicious omelette and sandwich spread. Came right on time, still wonderfully warm.
Pet
10/10
Exceptional
30 May 2026
Barbara
Loved the speakeasy and the the staff is friendly and helpful. Our favorite place to stay
Partner
8/10
Excellent
29 May 2026
loundy
I had a great stay. The restaurant was great too. The room was clean but by the window behind the curtain was not so clean. We enjoyed the chocolate covered strawberries. Breakfast ended too early. It rained so we had to stay in the hotel most of the time. The gym was great. The pool was warm and cozy but the kids were splashing water and stayed near the flatter surface area of the pool so I had to stay in the shallow while being short. I didn’t enjoy that.
Family
10/10
Exceptional
27 May 2026
Philip
No
Self
10/10
Exceptional
24 May 2026
Theresa
Bathrooms are lovely but could use more counter space. Wonderful historic hotel!
Partner
6/10
Pleasant
24 May 2026
Rose
Not impressed at all for the price
10/10
Exceptional
22 May 2026
Ditte
Great hotel! Our room was very nice and spacious. We had a wonderful stay!
Partner
10/10
Exceptional
21 May 2026
Lucy
Always a pleasure to stay. Staff are wonderful
Friends
10/10
Exceptional
17 May 2026
Peter
It’s a big full service hotel and I thought good value. Large corner room with 2 windows and views. Large bathroom decorated brilliant white. Leather sofa in room. Coffee and pastries available early downstairs Saturday morning as alternative to room service or restaurant. Staff all helpful.
Self
10/10
Exceptional
16 May 2026
Dolapo
Did not have breakfast.
8/10
Excellent
15 May 2026
Natasha
Room was nice. But was on the same floor as banquet rooms. So music and hallway was very loud at night. By the end of the party it was better
Partner
10/10
Exceptional
12 May 2026
Vinil
NA
Family_with_children
8/10
Excellent
11 May 2026
Stacey
It was ok
Self
10/10
Exceptional
10 May 2026
Harry
Clean room
Self
2/10
Poor
04 May 2026
Alexander
After 150 years in operation, you’d expect this hotel to have mastered hospitality. It hasn’t.

As an Expedia Platinum member with 40+ stays this year across top hotels in NY, LA, Miami, and Europe, I understand the difference between policy and service. This property fails on the latter.

My fiancée arrived ahead of me for check-in. The hotel called me to verify her identity, which I confirmed immediately. Despite that, they still refused to check her in, leaving her waiting in the lobby for nearly two hours. No urgency, no courtesy, no effort to recover, despite a time-sensitive schedule for a VIP event at UBS Arena.

The next morning didn’t improve. I requested a late checkout to have breakfast on property. After a 20-minute discussion with a manager, they granted a minimal extension but failed to mention breakfast ends at 10am. We arrived expecting service, only to be turned away and left waiting for lunch.

That’s not a minor oversight, it’s a lack of operational awareness.

For a hotel that leans on a 150-year legacy, the service feels rigid and disconnected. At every stage, there was an opportunity to elevate the experience—and it was missed.
Business Partner
10/10
Exceptional
02 May 2026
Dimitrios
Breakfast was fresh at the staff were very attentive.
Partner
10/10
Exceptional
02 May 2026
Sergio
Clean rooms
10/10
Exceptional
01 May 2026
Jeffrey
Superb is the only word I have to describe my experience!
Self
10/10
Exceptional
01 May 2026
Mary
Excellent all around
10/10
Exceptional
28 Apr 2026
Amanda
We were in town to tour colleges and this hotel is by far the nicest in the area. Highly recommend.
Family_with_children
10/10
Exceptional
27 Apr 2026
Shavon
This was my husband and I's second time staying here. The staff is always friendly and helpful. I had a last-minute request to add strawberries and macarons with a Happy Anniversary note to our room pre-arrival, and they accommodated me. The drinks at King Bar are delicious, my husband really enjoyed the crab cakes as well. The breakfast buffet was ok. The rooms are always very clean. The pool was also great. We didn't get to go to the speakeasy, but hope to go the next time we are there.
Partner
10/10
Exceptional
26 Apr 2026
Eddie
Met expectations
Self
10/10
Exceptional
26 Apr 2026
Keith
Room and property was clean. Great bar, bartenders were friendly.
Partner
10/10
Exceptional
24 Apr 2026
Tania
Very clean, spacious room. If you’re taller than 5”7’ your feet might dangle off the bed
10/10
Exceptional
21 Apr 2026
Monina
Beautiful
Friends
10/10
Exceptional
21 Apr 2026
Thomas
Beautiful hotel
Great staff
Partner
10/10
Exceptional
19 Apr 2026
Sergio
Great stay, and beautiful property.
Partner
10/10
Exceptional
17 Apr 2026
Dhananjay
Clean room, polite hospitable staff
Business
8/10
Excellent
14 Apr 2026
John
Short walk to Village for many food options.
Self
10/10
Exceptional
10 Apr 2026
hyman
0759
6/10
Pleasant
08 Apr 2026
Tanis
We were charged $40 a night facility fee!! Not impressed! Not even a free coffee in the morning!
Partner
8/10
Excellent
06 Apr 2026
Pamela
Having to go down the hallway to use the microwave in a staff elevator/laundry chute area was not great.
Staff very courteous and helpful. Texted the staff a question and the response was immediate and thorough.
Partner
8/10
Excellent
05 Apr 2026
Ted
Would rate the property 3+/4-. Carpet and curtain stains, peeling paint were eyesores. Room blinds would not release to cover the window and the window curtains had to be propped with a cushion to approximate closure. Limited in-room coffee. Friendly, attentive staff. Mixed reviews for King Bar and the Marketplace.
Family
6/10
Pleasant
03 Apr 2026
Eric
We were there for a 1 night stay. Through our Hotels.Com booking, we received a $20 coupon to use in the hotel. Ok, we figured let have a couple of glasses of wine @the Bar before leaving for dinner. We requested Bar level wines (not too shelf) which were presented nicely. To our dismay, the cost of each glass of wine was $20. So, the bill was $40 + a $5 tip. We found that to be exorbitant. On checkout, we complained about the pricing but the front desk would/could not do anything to reduce that, claiming no Manager was available to assist. We were then directed to the Food Manager who also would/could not assisted but took our info and explained they would be alerted to our complaint. Waiting for a call.
10/10
Exceptional
01 Apr 2026
Thomas
Great
Partner
10/10
Exceptional
01 Apr 2026
MEGHAN
The food was very expensive but that was about the only negative.
Family
8/10
Excellent
30 Mar 2026
Juan
Nothing bad to say, we only spent a limit time of the one night there, loved the room, and staff was very friendly and helpful.
10/10
Exceptional
16 Mar 2026
Cecilia
Tucked inside a Quiet Upscale community, no street parking surrounding the area, 1 entrance, the GC Hotel offers Complete Privacy. An Iconic Hotel with Modern features, mixed with the elegance of antique Wood & Brass. The Staff is Professional, Very Nice & accommodating. The spa is elegant, work out area small yet spotless as is the indoor pool. Thursday night the Bar was quite Lively! KUDOS to the Door & Valet Attendants & GiGi in the Coffee Shop!
Self
10/10
Exceptional
14 Mar 2026
Derek
One of the best places to stay when on the Island.
Self
8/10
Excellent
04 Mar 2026
Paul
Unable to regulate the temperature in our room. The thermostat registered 61 and the temperature was well above 75.
Partner
10/10
Exceptional
25 Feb 2026
Carla
Always consistent with clean rooms and staff are very friendly. Great place to stay!!
Family
10/10
Exceptional
24 Feb 2026
tania
Restaurant staff
Clean room
Family
10/10
Exceptional
16 Feb 2026
Dana
Beautiful room, excellent and courteous staff, great location and amenities. I would absolutely stay here again!
10/10
Exceptional
12 Feb 2026
Tanika
Great service and it was a convenience for my hospital visit to NYU. Hubby said, \" the bar made 2 of the best cocktails he ever had in his life\". He's a wine Sommelier so this is a huge compliment.
Business_and_leisure Family
10/10
Exceptional
02 Feb 2026
Carla
Room was spotless and staff were excellent. Love staying here!!!
Leisure Self
10/10
Exceptional
01 Feb 2026
Monina
Great!!
2/10
Poor
23 Jan 2026
Rosana
Horrific . So bad I had to leave
10/10
Exceptional
22 Jan 2026
Kim
Clean room and great staff.
Partner
10/10
Exceptional
17 Jan 2026
CLIFTON
Room was very clean, bed was very comfy.
Partner
8/10
Excellent
16 Jan 2026
Anastasia
The staff was wonderful. I love staying here!
10/10
Exceptional
13 Jan 2026
JeanMarie
Beautiful
10/10
Exceptional
12 Jan 2026
William
Clean room nice staff
Friends_and_family Family
10/10
Exceptional
12 Jan 2026
Sean
Great staff
10/10
Exceptional
12 Jan 2026
GERALDINE
The room was spacious and clean. Very comfortable.
Leisure Partner
10/10
Exceptional
11 Jan 2026
Laura
Staff was extremely friendly and helpful. Room was clean. Breakfast choice was perfect. A very enjoyable stay.
Leisure
10/10
Exceptional
11 Jan 2026
Laina
Room was clean and quiet
Partner
10/10
Exceptional
04 Jan 2026
lynda
beautiful classy hotel
10/10
Exceptional
03 Jan 2026
Isabella
Perfect place for a local getaway!!! Good food, Clean rooms, and relaxing resort like spa!!
Leisure Self
6/10
Pleasant
02 Jan 2026
Michael
Pleasant staff, clean, few areas needed an upgrade. Pool area was freezing, pool was warm. Inquired, engineering sent, couldnt fix problem.
Friends_and_family Family
10/10
Exceptional
02 Jan 2026
Esame
Satisfied
6/10
Pleasant
02 Jan 2026
Marie
Beautiful hotel but only one elevator working on New Years Eve with ballrooms plus hotel at full capacity. Sometimes waiting a half an hour for the elevator. No comps or apologies
Friends_and_family Family
10/10
Exceptional
30 Dec 2025
Louis
From the valet to check in everybody was professional the rooms were clean. They definitely need a little updating, but we stayed there a few times and it’s just a nice place to stay.
10/10
Exceptional
29 Dec 2025
Malika
Breakfast is delightful but I would love to have a hot water tea bar in the room.
Leisure Self
8/10
Excellent
28 Dec 2025
Elena
Service was great. Hotel was immaculate. Was not 5 star because the room could have had actual coffee k-cups and enough water for the party. Great stay — will be back soon!
Friends_and_family Family
10/10
Exceptional
26 Dec 2025
Donna
Staff and valet parking attendants were amazing!
Leisure Family
10/10
Exceptional
26 Dec 2025
Tomika
Room was comfortable and clean. The restaurants are nice. Staff very accommodating. When I expressed that I was hungry after hours, they opened the cafe for me. I would definitely stay again.
6/10
Pleasant
26 Dec 2025
Michelle
Staff was great! For an upscale hotel it’s ridiculous that you have to buy coffee for almost $5 a cup when most “average“ hotels have complimentary. The TV signal was very weak. Granted, we were not there to watch television, but would’ve appreciated it for our downtime.

Leisure Partner
10/10
Exceptional
23 Dec 2025
sharon
Breakfast is grab & go situation.. there is no breakfast per se, but decent options. Yogurt, fruit muffins coffee. Hotel is classical and beautiful, staff members are top shelf and the room is spacious, clean quiet and comfortable. Location makes it special & walkable.
Partner
10/10
Exceptional
22 Dec 2025
Celeste
The room is spacious, clean, and the bed is very comfortable.
Leisure
10/10
Exceptional
21 Dec 2025
pitram
My stay was wonderful. Clean room and helpful staff.
Business Self
10/10
Exceptional
21 Dec 2025
Lance
Magnificent experience
Leisure Partner
10/10
Exceptional
18 Dec 2025
tamara
yes all was good
Business Self
10/10
Exceptional
16 Dec 2025
Suzanne
Staff was outstanding
Business Self
10/10
Exceptional
14 Dec 2025
Frank
Clean an safe beautiful area
Leisure Partner
10/10
Exceptional
12 Dec 2025
john
yes it was fresh but not free
Leisure Partner
10/10
Exceptional
07 Dec 2025
Shelby
Nice hotel. Busy with weddings! Room was good size. A little musty smelling and the furnishings and carpet a little dated. Bathroom nice. Someplace to put a make up bag would be good. Not much counter space. Overall would stay again.
Business_and_leisure Self
10/10
Exceptional
04 Dec 2025
Maria
Location, service, amenities
Business_and_leisure
10/10
Exceptional
04 Dec 2025
Patricia
It was a pleasure staying again at the Garden city hotel. Luis in front is always friendly and accommodating.
Business
10/10
Exceptional
01 Dec 2025
Carlos
excellent. Everyone was very helpful
Family
10/10
Exceptional
28 Nov 2025
Frank
Clean room, Staff was extremely courteous
Business_and_leisure Partner
10/10
Exceptional
27 Nov 2025
Jonathan
Friendly staff, comfortable clean room, and great food.
Leisure Family_with_children

Location & surroundings

The Garden City Hotel
45 7Th St, Garden City, United States

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The Garden City Hotel

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