Name: Ramada by Wyndham Rockville Centre
Address: 1000 Sunrise Highway, Rockville Centre, 11570, US

6/10

Pleasant

06 Aug 2026

Judith

Breakfast wasn’t very good. Same food every day. Swimming pool was closed, business center didn’t have a printer. The whole property needed to be upgraded. When we first arrived I thought the motel wasn’t open, it looked that bad.

10/10

Exceptional

04 Aug 2026

Kimberly

They serve an abbreviated version of a typical hotel breakfast with fresh coffee. The staff was friendly and the bed and pillows were comfortable. The air conditioner was icy cold. It’s in a decent neighborhood in walking distance to a TGIFridays and the Enterprise rental car.

The exterior could prob use a fresh paint job and the closed pool should be turned into a garden with benches. The parking lot could be refreshed.

The price seems about right for the needed upgrades and it’s in a decent area and we felt safe. There are washing machines available.

10/10

Exceptional

04 Aug 2026

Sean

Everything is wonderful, all rooms need working remotes to fully activate smart tvs

10/10

Exceptional

02 Aug 2026

Nilotpal

My typical overnight stay when I have to go to JFK. Decent rooms, clean bathrooms, breakfast in the morning. Usually great if I’m planning to go in the evening and leave by morning. JFK is about 25 mins away. If you’re planning a longer stay, might want to choose a different hotel. Safety wise a little shady. Dark areas, broken cameras etc. - maintenance of the property isn’t that great. Reception is helpful but expect room service to be slow. Overall, 3/5.

10/10

Exceptional

30 Jul 2026

Dawn

Front desk was helpful and nice

2/10

Poor

28 Jul 2026

Lara

Disgusting, dirty, unsafe, weird people hanging around the parking lot and there was a half naked woman going door to door. Do NOT stay here! We did not sleep afraid for our lives and left in the middle of the night.

10/10

Exceptional

26 Jul 2026

Charles

It’s obviously an older property, the room was small; but the staff was especially friendly, the front desk really pushed the complimentary late checkout. The location was good, close enough to the beach.

10/10

Exceptional

24 Jul 2026

Jakob

Room was cleaned daily, the staff was amazing helpful and kind. We are already planning our next stay.

6/10

Pleasant

24 Jul 2026

Andre

This hotel was more like a motel. It was scary

2/10

Poor

23 Jul 2026

Shermolly

I will never ever book or recommend anyone to book such a run down , unkept hotel . Customer service was very poor, people outside smoking weed , carpets in hallway was smelly, sheet smell funny and pillows were like 50 years old

2/10

Poor

22 Jul 2026

Michael

I used to come here years ago when I lived in the neighborhood. It was a decent hotel for the money.
I've since moved out of state and booked several days here as I had to return.
To begin with, the sink was clogged in our room. Maintenance fixed the issue.
The TV kept saying no Internet connection. I reported the issue to the front desk. The young woman tells me that I have to reset the Internet. When I replied me? This is your issue she said I had to do it. I told her to come to the room as I don't know how. With an attitude, she complied. She fiddled with 2 separate remotes until it worked using both. Once working there was no guide so all TV viewing must be done one channel at a time.
Needless to say I didn't use the TV.
The following evening we got to the room and it there wasn't clean towels, bed and the room was not serviced at all.
The shower pressure is so low it's a joke.
I would not recommend this facility for anything other than short stays if you know what I mean.

10/10

Exceptional

22 Jul 2026

Monica

Every

2/10

Poor

21 Jul 2026

Yechezkel

I didnt stay the night the room was dingy and disgusting left after an hour

8/10

Excellent

19 Jul 2026

Ann

The pool was closed July 4th weekend -- temps were in the high 90's with high humidity. A cool dip would have been helpful. Room was ok. Clean which is very important. The bathroom was very tight. Sink outside the bathroom which is fine, but please have the bathroom door swing out into the room not into the bathroom when you have to squeeze against the tub or next to the toilet to get out. I forgot to pack shampoo and used what was provided in the shower. However, it smelled like hand soap and didn't lather well. The conditioner bottle was empty. In an emergency I would stay here again, but I'd rather find somewhere else to stay for the amount of money I paid.

Self

10/10

Exceptional

18 Jul 2026

Matthew

The room was very clean and the staff at the hotel are some of amazing people

Friends_and_family Family

6/10

Pleasant

18 Jul 2026

Barbara

Tiny red bugs in the air conditioning unit and on the front door. Toilet paper dispenser on the floor of the bathroom with huge hole in the bathroom wall. No microwave in room.

Family_with_children

6/10

Pleasant

14 Jul 2026

Angela

Room was clean, adequate.
Staff was unaccommodating.
Continental breakfast was an unfunny joke.
More like a motel than a hotel.
I would stay again if it was the only available room I could find.

Family

2/10

Poor

13 Jul 2026

Maryann

I didn’t like anything. The man at the desk was very rude and loud. I was very embarrassed by the way he was speaking to me. I was very upset

Partner

6/10

Pleasant

13 Jul 2026

Lee

Breakfast was pretty good

Partner

10/10

Exceptional

11 Jul 2026

Jose M

Happy

Family_with_children

8/10

Excellent

11 Jul 2026

Jose M

Staff

Family_with_children

8/10

Excellent

10 Jul 2026

Gary

My overall experience was good I would stay there again

Partner

8/10

Excellent

06 Jul 2026

Edward

The room was clean and comfortable. The A/C worked very well given the extremely hot weather during the stay. Overall the property really showed it's age. It is due for some major upgrades. The breakfast was just Okay.

Partner

8/10

Excellent

06 Jul 2026

robert

the front desk hospitality was not friendly and were dismissive

Family

10/10

Exceptional

05 Jul 2026

SOLOMON

Other tenants making noise with telephone calls in front of other rooms

Self

6/10

Pleasant

02 Jul 2026

Edward

The cleaning staff was incredible. Fresh towels every day!
There was a heat wave and the pool was closed. It’s one of the reasons I chose the hotel. That would have been nice to know ahead of time.

Self

8/10

Excellent

01 Jul 2026

matelin

Great service and my room was very cozy

Partner

8/10

Excellent

01 Jul 2026

Bruce

We stayed at the Ramada because it was comparatively reasonable compared to many of the other hotels in the area. It was pretty bare bones but it was clean and comfortable. The staff was friendly and the room was clean. If you're looking for a roof over your head and a basic, clean room, (and a decent continental breakfast), this is a good choice.

Family

6/10

Pleasant

29 Jun 2026

Kasondra

We stayed here for a concert at Jones Beach, and the location was very convenient. This is definitely an older property, but our room was clean, and the beds and pillows were surprisingly comfortable. The gentleman at the front desk was wonderful—friendly, helpful, and welcoming, which made check-in a great experience.

There were a few maintenance issues during our stay. The toilet seat came loose and actually fell off, so I reattach it myself. The shower pressure was also very weak and more of a dribble than an actual shower.

I was surprised that there is a pool but it wasn't open.

Overall, it served its purpose for a quick overnight stay, and the staff made a positive impression. However, because of the maintenance issues, we'd probably explore other options the next time we're in the area.

Friends_and_family Family

4/10

Poor

28 Jun 2026

Robert

Room was a non smoking room and smelled of both cigarettes and weed. Under the pull out was condom wrappers would not stay again.

Family_with_children

8/10

Excellent

25 Jun 2026

TREVOR

.

Partner

4/10

Poor

21 Jun 2026

Debbie

No soap, shampoo or conditioner in shower dispensers . Ceiling paint was falling off. Bathroom very small and moldy. Offered late check out , but sent a text on check out morning at 8:00 am asking when we are checking out so they could clean room.

Partner

4/10

Poor

21 Jun 2026

Peter A

Needs maintenance improvement

Self

2/10

Poor

21 Jun 2026

Wendy

Terrible staff, even phone in room and wake up call did not work entire time and they knew it. Bathroom awful and not clean. Just the worst experience, I left early even though I paid for another night, just could not take it.

Self

2/10

Poor

20 Jun 2026

John

The entire place needs a makeover. Floors were worn, shower stained and paint chipped. Pool was closed and seems it has been for awhile. Guy at the front desk was yelling at a customer over the phone. Never again will we stay there.

Partner

2/10

Poor

20 Jun 2026

Thomas

The place was absolutely filthy. The air conditioner wouldn't go above 78. Half the property is welfare housing. There were drug deals being made in the parking lot in daylight. I cannot believe Expedia charged me $415 for one night. Unbelievable

Partner

10/10

Exceptional

18 Jun 2026

Rabindranauth

Extremely pleasant, courteous and professional lady at check in. The room was spotless. The building is an older building and the signs of aging shows.

2/10

Poor

12 Jun 2026

Ramona

We booked 2 day stay,we left for the day and the cleaner helped herself to my lotion soap body butter the manager never called to follow up

2/10

Poor

10 Jun 2026

giuseppe

DON'T STAY HERE!!!!!! Had to stay 2 nights while our house was having work done. It was an easy commute and good enough for what we needed it for.
They gave us a first floor in the second building, corner room that was handicap accessible which was fine. The room was ok, definitely needed to be updated. No microwave and the AC barely worked but whatever you get what you pay for. The HUGE issue was the 2nd night at 9:40PM some guy tried breaking into our room. He was pounding on the door and trying to push it open, but we had the latch over the lock which he actually broke from trying to force the door open. My husband got out of bed yelling what do you want and the guy yelled you were supposed to check out, my husband yelled back we check out tomorrow and the guy went away. My husband got dressed and immediately went to the front desk and the guy there said it was housekeeping lady coming to clean the room--My husband said NO it was a man and why would housekeeping come to clean a room at almost 10PM at night while we are still here? Then the guy said oh it was the maintenance guy -again my husband said why would the maintenance guy try to break into our room? And the guy behind the counter didn't respond. My husband told him if it happens again there will be a problem and walked away.
There is definitely something shady going on there and what if we were actually a handicap couple? What would that guy have done to people that can't defend themselves? STAY AWAY!!!!!!!

Partner

8/10

Excellent

08 Jun 2026

Barbara

Decent for price

10/10

Exceptional

06 Jun 2026

Donell

Clean property friendly staff.

4/10

Poor

06 Jun 2026

Ian

There was nothing special about this hotel.

Partner

6/10

Pleasant

06 Jun 2026

George

It's close to allot of stores & thing to do. It's a little dated though.
I paid for 7 days , only stayed for four days. Checked out at 0900 on the 4th day, & only got refunded for 2 days, instead of the three that I had already paid for. I would not go back to stay at that property again for a few reasons. For the money it was ok.

Self

6/10

Pleasant

06 Jun 2026

James

Unfortunately, the room smelled like someone smoked there for five years before I went into the room. I don’t smoke and I hate smoke. The rate was cheap and I got what I paid for. The bed was very comfortable. It looked like the room hadn’t been updated since the 60s as there was a bottle opener on the wall. The little refrigerator needed to be defrosted as the temperature was probably 70°. Overall, I slept well. Would I stay there again? Never.

Self

2/10

Poor

06 Jun 2026

Patrick

Bedbugs and potentially blood on an outlet….

Self

2/10

Poor

05 Jun 2026

Cindy

The room was terrible and the bathroom needs a complete make over the distance of the toilet bowl to the door was very uncomfortable two people cannot fit in the bathroom imagine you needed to bathe your children . Super uncomfortable and the furniture is not maintained. I’ve seen
Motels in better condition than this franchise name Ramada. Overall free parking was a plus for me

Partner

6/10

Pleasant

04 Jun 2026

Marilyn

The higher ups know this hotel needs a deep cleaning....They are trying to milk this location until they find a buyer.....roaches are walking around....all upholstery including carpet is to be replaced.....Staff is welcoming and accommodating......but o ly so much customer service can do with the present room situations.

8/10

Excellent

04 Jun 2026

thomas

Older hotel and fully functional. Showers were hot, bedding comfortable and room was cleaned daily. Overall the hotel needs updating, which will drive the price up, which is not necessarily a benefit. There are more expensive hotels if that is what you want. You pay for what you get, and it is fairly priced compared with other expensive hotels in the area.

Self

6/10

Pleasant

04 Jun 2026

Roberta

Staff helpful and friendly. Plenty of parking. Room was cleaned well. Furnishings and building shabby. Furniture old and worn. Shower clean but very worn.

Partner

8/10

Excellent

03 Jun 2026

Antonius

Room was clean and there was plenty of parking

Self

10/10

Exceptional

01 Jun 2026

Danielle

Great Stay the manager that works in the front raja I think that’s his name was amazing!! Thanks again!!

4/10

Poor

31 May 2026

Gabriel

This isn't the Ramada I was expecting; the price is too high for the quality.

Family_with_children

4/10

Poor

31 May 2026

Chantale

Roaches roaming all over the room

Family

4/10

Poor

30 May 2026

Kelly

The room was not terrible. Some toiletries would have been a nice touch. Also management needs to survey the property. There are random men loitering around all hours of the day and night and it’s not something that would make anyone comfortable during their stay.

Friends

2/10

Poor

26 May 2026

Christine

Wifi did not work, hot tub was filthy and also took over an hour to fill. No climate control in room, walls paper thin, other guests disruptive. Staff was unable to communicate with each other due to language barrier which caused difficulties in meeting room needs.

Self

2/10

Poor

25 May 2026

Diane

We actually ended up leaving early. The rooms were not clean. It was actually disgusting. I’ll just leave it at that, I will not be back.

2/10

Poor

25 May 2026

Serge

There were cockroaches in the room, the room was dirty and the staff helplessness. First and last. The kid was afraid of the place, she was not use to that kind of dirty environment

Friends_and_family Family

8/10

Excellent

25 May 2026

Velda

Convenient, comfortable and accommodating

Family

2/10

Poor

22 May 2026

Andrea

Not clean rooms dark dont take ground floor!!! Very old needs a face lift. In the middle of nowhere on the freeway

6/10

Pleasant

20 May 2026

James

This is a tired property. Unfortunately, most near Hempstead are.

Self

2/10

Poor

20 May 2026

Yolanda Ivette

I had a great experience with the staff they understood my issue and concern .

The room was another thing. the bed sheets were stain, dirty tissue between the sheet, the floor look dirty and we had bugs coming from the ceiling.
No Egyptian sheets in this place.
We drove back home the same night, no time to rest after our party.
I will say my refund was quickly done.

Family_with_children

4/10

Poor

18 May 2026

William

The linens were clean. That is all the good I can say. Property is very rundown. Ceiling cracked looks like it will fall in. Front door does not align. Therefore, although locked, it feels like someone leaning on it would be inside easily. Bathroom was rundown and needed cleaning behind the door. Parking is plentiful. We did not have breakfast, so no comment. We will never be staying here again.

Partner

4/10

Poor

06 May 2026

Michelle

One of the towels was dirty, tv did not work and no hot water.

Partner

2/10

Poor

04 May 2026

Joe

Ordered a room with a hot tub that didn't work and never got fixed. Manager said he would get it fixed or change our room - never happened. The hot water dribbled out of the faucet, while the 2 sinks and the shower worked fine.
Door had gaps (up to 1/2\") around it. Both televisions had to be fixed to play. The thermostat on the heater did not shut it off. The floor transition strip to the hot tub area was a trip hazard, and they had to replace the hair dryer.
On the 3rd day of our 4 night stay, the assistant manager (Suki?) agreed to refund me the difference between a regular room and our room. He gave me a form that shows a refund for the difference - $164.42.
Imagine my anger when I saw my credit charges, and they took it off, AND put it back on my bill - charging me the full amout that I had booked. I left early on the 26th, and no one was at the front desk to give me a final receipt.
I'm a retired Quality Manager as well as having been a Secret Shopper and have dealt with customer satisfaction all my life.
I have to say the manager has a very poor attirude towards customers and it showed in his interactions with customers as well as his facial expressions and body language. Most of the staff acted similarly. I have to admit that the man who checked us in, and the assistant manager were very congenial.
I lived in the area 1/2 of my life and passed this hotel many times over the years. My assessment then as it is now - It's a place I wouldn't want to stay at.

Partner

10/10

Exceptional

28 Apr 2026

jacques

The customer service was excellent

Business Family

2/10

Poor

28 Apr 2026

Stephanie

Terrible place. Nothing good

6/10

Pleasant

27 Apr 2026

Ariana

Hotel smelled terribly of marijuana

Friends_and_family Family

4/10

Poor

27 Apr 2026

Molly

The whole establishment smells like smoke, even the nonsmoking rooms. We asked to be transferred to a room without carpet which was slightly better. The fire alarm went off for almost an hour at 4am and we stood outside. TV didn't work. Room cards needed to be reprogrammed after the first night, we all got locked out. Management was pleasant and tried to rectify the problems, but it was a bad situation as the Wyndham is trying to update this Ramada.
The whole property smells like marijuana or cigarettes.

Family_with_children

2/10

Poor

19 Apr 2026

Erin

he place was a dump. It did not look or feel clean and everything in there was beat up and looked like it had been picked out of the garbage. The A/C unit was archaic and so loud it kept us up all night. You could hear the neighbors talking next door and even snoring. The whole place was just shady. The TV remote did not work and the person at the front desk was \"too busy\" to help us at 8pm and said he could come to our room at 9:45pm to help us out. We said forget it, since we had been traveling since 4:45am we didn't want him coming that late. We were supposed to stay 4 nights but thankfully, the woman at the front desk the following morning was helpful and we were able to check out and got a refund for the last 3 nights. We went the the Hampton Inn in Garden City instead which was comparably priced and waaaay nicer, cleaner and comfortable.

Partner

2/10

Poor

12 Apr 2026

Ken

Fight outside and the dog attack one of the gentlemen

Self

4/10

Poor

10 Apr 2026

Christopher

Dated building… dirty and smelly. Also noisy with a few homeless. Would not stay there again.

4/10

Poor

05 Apr 2026

Joseph

Parking was fine mold in the bathroom

Self

2/10

Poor

04 Apr 2026

catalina

The front desk people is very kind and welcoming, but the woman in the breakfast so mean and nasty. Definitely this place not for families with small kids or people who needs to rest. Smells all the time like weed and the next day I waked with nauseas. It is basically like those scary movies motels.

Family_with_children

10/10

Exceptional

03 Apr 2026

Carl

I’m was very excited about my stay

8/10

Excellent

02 Apr 2026

Stephanie

I di

2/10

Poor

23 Mar 2026

pervez

It is the worst experience of my life. I will never recommend to this place.

Family

6/10

Pleasant

22 Mar 2026

Jessica

But older hotel, but plenty of parking overall felt safe

4/10

Poor

22 Mar 2026

Gabriel

It was an expensive price for one night to spend double cleaning. The room was not clean. There was handprints all over the bed backboard. The hot tub was dirty. Had someone else’s hair still in it. Didn’t get to turn on the jets because the switches was not labeled to be found. There was a small pieces of broken glass bottle in the corner of the hot tub.

Partner

2/10

Poor

22 Mar 2026

Andrrew

They say this Ramada is a smoking free property but we couldn't sleep because the room stinks badly - we could barely breath. Never again.

Partner

2/10

Poor

21 Mar 2026

Shiquinda

Staff was ru

10/10

Exceptional

19 Mar 2026

John

Great hotel and staff

8/10

Excellent

18 Mar 2026

Christos

Ideal location.
Close to transportation & shopping.
2 great historic towns of Baldwin and Rockville center with the Ramada tucked on the southside of the sunrise like a special eagle's nest.

Family

6/10

Pleasant

14 Mar 2026

Robert

Bathroom was extremely small and cramped. Section 8 hotel so lots of rift raft in the Hotel

Self

6/10

Pleasant

13 Mar 2026

Simon

Staff were pleasant and helpful, the property is tired and could use a remodel / maintenance.
Suited my purpose for a few hours stay before going to JFK for early flight

Self

10/10

Exceptional

12 Mar 2026

Johanna

Room was clean & the staff was lovely

Self

4/10

Poor

12 Mar 2026

Keven

Yes

10/10

Exceptional

07 Mar 2026

nelson

I like everything in order and friendly people

Partner

10/10

Exceptional

05 Mar 2026

Dania

Very quiet and relaxing escape.

Self

8/10

Excellent

04 Mar 2026

Irwin

did not do hot tub

Partner

8/10

Excellent

01 Mar 2026

Juan

Nothing really stood out. It was nice that the receptionist offered a late checkout at no charge. However, the room needed more cleaning, and the jacuzzi shouldn’t have taken three hours to fill up

Family_with_children

10/10

Exceptional

24 Feb 2026

Kensky

Everything was good

10/10

Exceptional

24 Feb 2026

Eric

They cleared snow quicker from the parking lot.

Self

8/10

Excellent

23 Feb 2026

Christina

It was good nice an clean

Partner

10/10

Exceptional

21 Feb 2026

Soraya

Room was spotless and the breakfast was good. I also appreciate the peace and quiet.

Partner

6/10

Pleasant

18 Feb 2026

James

To pricey for location but not thst bad
Would use always at a 20% price adjustment down

2/10

Poor

16 Feb 2026

Odessa

The room was not cleaned

2/10

Poor

15 Feb 2026

Hesham

Everything bad happens here.

Leisure Family

2/10

Poor

15 Feb 2026

christine

⸻

I recently stayed at Ramada Inn this weekend, and unfortunately, it was a very disappointing experience.

First and most importantly, there was no hot water during my stay. On top of that, the water pressure was extremely low, which made showering even more frustrating. After a long day, the least you expect from a hotel is a decent hot shower, and that basic necessity wasn’t provided. It made the stay very uncomfortable.

The bathroom was extremely small and cramped, making it difficult to move around comfortably. It did not feel accommodating or relaxing at all.

To make matters worse, the front desk staff was very rude and unprofessional. Instead of being helpful when concerns were raised, the attitude I received made the situation even more upsetting.

Overall, this was an awful experience. Between the lack of hot water, poor water pressure, the tiny bathroom, and the unacceptable customer service, I would not recommend staying here. I truly expected much better.

10/10

Exceptional

12 Feb 2026

Sabrina

Yes

10/10

Exceptional

12 Feb 2026

Tisha

Clean Room, excellent heat, great shower. Pleasant staff.

Leisure Partner