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SpringHill Suites Carle Place Garden City

New York Area - NY · United States

20 Westbury AvenueView location

9.0/10Excellent1,005 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.0/109.0
Condition9.0/109.0
Amenities9.0/109.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About SpringHill Suites Carle Place Garden City

Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.

Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the grocery/convenience store. Wrap up your day with a drink at the bar/lounge. A complimentary on-the-go breakfast is served on weekdays from 6 AM to 10 AM.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite. Make yourself at home in one of the 120 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and Smart televisions with cable programming provide entertainment.

Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Read more about this hotelShow less

With a stay at Springhill Suites by Marriott Carle Place Garden City in Carle Place, you'll be a 2-minute drive from Roosevelt Field Mall and 5 minutes from Hofstra University. This hotel is 14.5 mi (23.3 km) from Flushing Meadows-Corona Park and 16.2 mi (26 km) from Citi Field.

Make yourself at home in one of the 120 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch Smart televisions with cable programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 250.00 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 8:00 AM to 10:00 PM.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    21
  • Spoken Language

    English

    Spanish

Nearby attractions

Roosevelt Field Mall 1.5 km / 1 mi
NYU Winthrop Hospital 2.5 km / 1.5 mi
Nassau Community College 3.2 km / 2 mi
The Space at Westbury 3.4 km / 2.1 mi
Eisenhower Park 3.4 km / 2.1 mi
Long Island Children's Museum 3.8 km / 2.3 mi
Old Westbury Gardens 4 km / 2.5 mi
Cradle of Aviation Museum 4.1 km / 2.5 mi
Hofstra University 4.6 km / 2.8 mi
Cathedral of the Incarnation 4.9 km / 3 mi
Nassau Veterans Memorial Coliseum 5 km / 3.1 mi
Nassau County Aquatic Center 5.6 km / 3.5 mi
Adelphi University 5.7 km / 3.6 mi
Twin Rinks Ice Center 5.8 km / 3.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 120
  • hotel
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Valet parking
  • Laundry service
  • LaunderetteExtra charge
  • 24-hour securityExtra charge
  • Smoke detector
Show 27 more facilities & services
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Café
  • Bar
  • Smoking areaExtra charge
  • Banquet hall
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • Sun loungers
  • TV lounge
  • Hot tubExtra charge
  • Breakfast
  • Continental breakfast
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
  • Tennis
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 33 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable12 photos

    SpringHill Suites Carle Place Garden City

    STUDIO KING SIZE BED

    Room photos

    12 photos

    Room overview

    Smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Pay movies
    • Toiletries
    • Cable TV
    • Desk
    • Bathroom
    • Shower
    • Bathtub or Shower allocation on arrival
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable heating

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 1 Bedroom • 39 m²STU.2Q
    STUDIO TWO QUEEN BEDSPhoto unavailable13 photos

    SpringHill Suites Carle Place Garden City

    STUDIO TWO QUEEN BEDS

    Room photos

    13 photos

    Room overview

    Smoking room
    Room size
    39 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Room amenities

    • Toiletries
    • Bathroom
    • Shower
    • Bathtub or Shower allocation on arrival
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable heating
    • Pay movies
    • Desk
    • Cable TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    SpringHill Suites Carle Place Garden City

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    SpringHill Suites Carle Place Garden City

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    SpringHill Suites Carle Place Garden City

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    SpringHill Suites Carle Place Garden City

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    SpringHill Suites Carle Place Garden City

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q-1

    Photos are not available for this room type.

    SpringHill Suites Carle Place Garden City

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    SpringHill Suites Carle Place Garden City

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-2

    Photos are not available for this room type.

    SpringHill Suites Carle Place Garden City

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-4

    Photos are not available for this room type.

    SpringHill Suites Carle Place Garden City

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q

    Photos are not available for this room type.

    SpringHill Suites Carle Place Garden City

    SUITE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    SpringHill Suites Carle Place Garden City

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    SpringHill Suites Carle Place Garden City

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    SpringHill Suites Carle Place Garden City

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about SpringHill Suites Carle Place Garden City

9.0
Excellent
1,005 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.0 /10
Amenities
9.0 /10
100 reviews shown
8/10
Excellent
05 Aug 2026
RoseMarie
Was pleased with everything about Springfield suites, however, was disappointed that our room was not serviced on the last day before checkout. No offer was made for compensation at checkout.
10/10
Exceptional
03 Aug 2026
Yvon
Nice, clean safe and comfortable
10/10
Exceptional
02 Aug 2026
Diana
Convenient, clean, comfortable place to stay!
10/10
Exceptional
02 Aug 2026
Romela
Breakfast was delicious and the staff were incredibly friendly and genuinely nice especially the breakfast staffs . The front desk staff was also really friendly . We’ve enjoyed the pool and the hang out spot right in front that’s where we spend our evenings my son is Autistic and I loved that it was gated so he couldn’t go beyond the point while I could have sit and relax . The room was beautiful and most importantly clean .
10/10
Exceptional
02 Aug 2026
Sherod
It was excellent I will go there again
10/10
Exceptional
31 Jul 2026
GEORGE
The bar should open before 5pm
2/10
Poor
28 Jul 2026
Barbara
Avoid this Springhill Suites by Marriot in Carle Place! After driving 4 hours to attend our mothers funeral we arrived at this hotel and were told that our reservation was cancelled by the hotel (without notice) and that the hotel was booked to capacity for our room type. The reservation was prepaid! Incompetence beyond belief! This hotel caused my family so much stress during an extremely difficult time. All the hotels in the area were now full! I also had to spend hours on the phone with hotels.com for a refund (which they finally did) but wow what a stressful experience. Again...incompetence beyond belief!
6/10
Pleasant
28 Jul 2026
GLADYS
hotel was good but a expensive only gave bottle water on arrival i had requested room with roll in shower and safety bars and was not available no first night i had booked several months in advance
10/10
Exceptional
28 Jul 2026
Janeva
Everything was really nice, clean helpful very friendly
8/10
Excellent
28 Jul 2026
Hemamali
Clean, comfy beds, a fantastic breakfast.
8/10
Excellent
21 Jul 2026
peggy
The price was good for a holiday weekend.
Family_with_children
10/10
Exceptional
21 Jul 2026
Jia-shin
Breakfast is perfect
10/10
Exceptional
17 Jul 2026
Christina
The staff that was on shift just told me my total didn’t explain to me about how much was the down deposit , he just collect the money from me . I love this place , and best thing about why I booked it , they had baby cribs . Will definitely stay there again
Partner
10/10
Exceptional
13 Jul 2026
Rajinder
Excellent!!!!
Family_with_children
10/10
Exceptional
10 Jul 2026
Sharnjit
I had a wonderful experience at springhill suites. It atmosphere and the location made a very peaceful experience for me. I loved the spacious room and spacious bathroom. It was very clean and organized. The bed was very comfortable for a very relaxing night. The staff was very friendly make it more special. The breakfast was a standard american breakfast making it a complete meal.
Self
10/10
Exceptional
09 Jul 2026
Cristopher
Everything was as expected
Self
10/10
Exceptional
08 Jul 2026
John
Great property
Self
10/10
Exceptional
06 Jul 2026
Mary
such a pleasure, place was beautifuly, staff was very nice and very helpful. would definitely stay there again!!
Partner
10/10
Exceptional
05 Jul 2026
Tyshema
Really enjoyed this one. Next time we come back into town this is our go too
10/10
Exceptional
05 Jul 2026
Martin j
Staff was great!!
Partner
10/10
Exceptional
05 Jul 2026
Christopher
Room was perfect for my family of 4, staff was very accommodating and helpful with us, we enjoyed the pool which was also clean (maybe more towels should be available in pool area) the breakfast was good... Will be back and would recommend anyone for a future stay there
Family_with_children
10/10
Exceptional
05 Jul 2026
javier
Everything was perfect
Family_with_children
10/10
Exceptional
04 Jul 2026
Jill
.
Family_with_children
8/10
Excellent
03 Jul 2026
Joseph
Very good
Family
10/10
Exceptional
03 Jul 2026
Rosa
Good
10/10
Exceptional
02 Jul 2026
Robert
Very nice
Self
10/10
Exceptional
02 Jul 2026
Michael
Excellent service
Partner
10/10
Exceptional
27 Jun 2026
William
Environment and proximity to the malls
Self
6/10
Pleasant
24 Jun 2026
Reyson
Great place; however the room AC would not remain at a constant cooling temperature throughout the night.
Family
10/10
Exceptional
22 Jun 2026
Suzanne
Hotel was clean, staff was helpful and rooms were well maintained. Close to all shopping, restaurants and the sports fields. I'd stay here again.
Friends_and_family Family
10/10
Exceptional
20 Jun 2026
Rashea
I loved it , they were very courteous and professional to my every need I can’t wait to revisit . I was in town for my son prom
Family
10/10
Exceptional
20 Jun 2026
Miriam
Great hotel with very helpful staff.
10/10
Exceptional
19 Jun 2026
Paul
Good place to stay, room was clean, the are felt safe and the free breakfast and coffee was good.
Friends_and_family Family
6/10
Pleasant
18 Jun 2026
Lovely
It’s a nice place and quiet, but this suite is too small
Partner
10/10
Exceptional
14 Jun 2026
REJI
Worth the money
Family
10/10
Exceptional
12 Jun 2026
Sierra
Clean. Safe neighborhood. Very good place to stay when on Long Island, NY
Family_with_children
2/10
Poor
09 Jun 2026
Alison
Smoke detectors were going off for hours. Staff “couldn’t figure out” how to shut them off after someone burnt popcorn. We were traveling with an infant and they couldn’t find the cribs that are advertised as free/available. What a disaster and the staff was so unhelpful and apathetic.
Friends_and_family Family
10/10
Exceptional
07 Jun 2026
Geneva Lewis
I can't say enough good things about my stay here, It was incredibly comfortable and relaxing, with great amenities that really stood out. The hotel is nestled in a fantastic area, surrounded by shopping, restaurants, and local attractions, making it so easy to get out and explore. The staff were welcoming, and the overall vibe was so peaceful—exactly what I needed. I highly recommend this hotel for anyone looking to relax and enjoy their stay
Friends_and_family Family
10/10
Exceptional
02 Jun 2026
Steve
Everything was good there as far as cleanliness, and breakfast was excellent. Parking was great and always available for handicap which we needed and used.
One thing, they need a o get the printer fixed be cause I could not print my boarding pass.
Family
6/10
Pleasant
02 Jun 2026
sandra
Was really hard to sleep as you can hear everything-beside and above. Hot Breakfast was good, no fruit though. Ample parking
Partner
10/10
Exceptional
31 May 2026
John
Very clean property. Located near everything (Roosevelt Field Mall, tons of restaurants and stores). Courteous staff that go above and beyond.
Self
6/10
Pleasant
29 May 2026
aaron
No heat, our room was 68 degrees
Family
10/10
Exceptional
28 May 2026
Rachel
M
Self
10/10
Exceptional
28 May 2026
John
Beautiful place, convenient location. Great staff that went above and beyond
Self
10/10
Exceptional
27 May 2026
John
Very clean accommodations. The staff was very helpful and courteous. I would definitely recommend this property and I will be returning.
Self
10/10
Exceptional
27 May 2026
Michael
Staff always friendly and helpful.
Self
10/10
Exceptional
27 May 2026
LEONILDA
Clean room; breakfast selection is great.
Self
6/10
Pleasant
25 May 2026
Antoinette
Hotel was good and in a great location. Walls are very thin. We could hear people's voices and full conversations on both sides of us.
Family
10/10
Exceptional
25 May 2026
Carlos
Breakfast was excellent and the room super clean and comfortable. Staff were very friendly and helpful, we have a great selection
10/10
Exceptional
24 May 2026
Jenniffer
It is with great pleasure to give my thoughts on the experience and staff of Springhill Marriot Carle Place !
Alexa Bolling Operations manager sets the bar for leadership and setting an example. I am in the hospitality industry and was in working for Sheraton Waikiki while they went through rebranding. I can only imagine this is challenging from POS systems to corporate culture and delineation of their new product keeping the aspects of human empathy at the forefront. I am able to glean this insight from the clients in property and the relationship with front desk staff.
Allan is amazing, Vincent is vivacious, Jeanine’s jolly, Durrell Maddox is a darling haha
Alliteration aside, altruistic admiration all around for the staff at Springhill Marriot Carle place
Attention corporate at Marriot you have a great crew !
Shout out to the housekeeping staff as they keep the heads in bed.
Anna at the breakfast buffet needs a raise at her nest review or immediately
She is amazing
Family_with_children
10/10
Exceptional
23 May 2026
Shagufta
Clean hotel and rooms
10/10
Exceptional
21 May 2026
Maria
The location is great! Close to restaurants and shopping. Hotel was clean and staff was attentive and welcoming. Room was clean and spacious!
Only one elevator worked and breakfast was not very fresh, but those things don't matter when you feel safe. Thank you!
10/10
Exceptional
19 May 2026
Jasoda
Staff was friendly, hotel was clean and room was comfy.
10/10
Exceptional
19 May 2026
Catherine
Great stay! wonderful all around. Beds were comfy, really clean room, friendly staff
Friends_and_family Family
10/10
Exceptional
18 May 2026
Kristen Allyson
Our room was very clean and comfortable, breakfast was good and staff were friendly and helpful
Family
10/10
Exceptional
18 May 2026
Lee
Beautiful hotel. Very clean. The rooms are beautiful and the beds are comfortable. I love that they had a laundry room, outdoor patio, and breakfast was included. The staff was very nice and helpful. We already booked another stay!
10/10
Exceptional
17 May 2026
Birdyne
I had a wonderful stay at this hotel. The room was clean, comfortable, and well maintained, and the overall atmosphere was very welcoming. The staff was friendly, professional, and always willing to help whenever needed. Everything from check-in to check-out went smoothly, which made the experience even more enjoyable. I truly appreciated the excellent service and hospitality and would definitely stay here again in the future.
Family
10/10
Exceptional
17 May 2026
Stephanie
Amazing stay.
Self
10/10
Exceptional
17 May 2026
jayoon
I’ve worked for the hotels in hawaii and nyc, so the level of hospitality that I’ve experienced at the Springhill Marriot Carle Place has made a loyal client.
Thanks to Durell Maddox at the front desk I was able to find a kindred spirit as he also is a brilliant veteran in the hotel industry since 2011. Although I am one to use 3rd party apps like Expedia the staff at the Marriot are always able to convey with eloquence, courtesy and respect the ins snd outs of policy and ability to go above and beyond.
Allan guest service agent juggling a million details while two weddings are being hosted by Marriot. He and the rest of the staff are always attentive to the transient guests like myself.

Alexa the front desk manager runs a tight ship as I was able to gleam her ability to delegate and deliver. I would be honored to work for her in my younger years as would have learned so much.
Looking forward to meeting the general manager Steven as I heard he is amazing while running two properties.
Shout out to Vincent as well as the the guest service agents are the face of the hotel
If anyone is reading this, make sure to be courteous to your housekeeping staff, as they are the ones that make a hotel run seamlessly
Family_with_children
10/10
Exceptional
15 May 2026
PAUL
Breakfast was great



10/10
Exceptional
13 May 2026
AL_LEE
Excellent breakfast feast
10/10
Exceptional
12 May 2026
Jenniffer
Shout out to the front desk staff, Vincent, Ariel, Allan, Alexa and Miriam at the breakfast buffet
For doing such a stellar job
Jeannine the night auditor god bless her soul! For our stay at this hotel she was our saving grace. I am in the hospitality industry and I can tell you that when working a unique position that juggles an analytical mindset with consummate professionalism.; the lines between systemic computer software and just being humane get blurred. Jeannine was able to go above and beyond and rectify an issue with a third party app that was my own mistake.
The amount of empathy, compassion and intelligence that Jeannine displayed makes me wonder why the Marriot hasn’t put her in a management position. As the Event Operations Manager for Leonard’s Palazzo down the road I will speak to the general manager/ banquet manger and work out a reciprocal arrangement for our wedding guests when they need a block of rooms
Family_with_children
4/10
Poor
11 May 2026
PANAGIOTA
Room was not properly cleaned.
Housekeeping was not done well.
Front desk was not friendly
Only Alex was helpful and attentive.
The other staff
Yes us to dead and did nothing.
Very disappointed this trip.
Always stay a Marriott properties but this time we were told going trough Expedia was the problem
Never again will I use them
Partner
10/10
Exceptional
09 May 2026
Alia
Great breakfast!
Business
10/10
Exceptional
08 May 2026
Chaleka
Everyone and thing was great except the check out clerk. We asked about applying our hotel stay to our Marriott account and he said we could but wouldn’t help us find how we could pull up our account numbers online. He eventually asked us for our phone numbers and pulled it up but let us struggle for almost 10 minutes before helping.
I do want to say that the lady helping with breakfast on Tues April 28 was super friendly and helpful.
Friends_and_family Family
10/10
Exceptional
08 May 2026
Heather
The bed was very comfortable and the hotel was quiet. The breakfast was yummy and well stocked.
Friends_and_family Family
10/10
Exceptional
07 May 2026
Amanda
Great breakfast area and the ladies were so friendly, they even helped my kids make plates. My kids loved the pool and the rooms were immaculate
Family_with_children
10/10
Exceptional
07 May 2026
Arnold
Clean room. Friendly staff. Breakfast staff was accommodating. Good bagels. Will stay here again
Self
10/10
Exceptional
07 May 2026
PAUL
Breakfast was great
8/10
Excellent
06 May 2026
Kathleen
Good value
Family
10/10
Exceptional
05 May 2026
Hernando
Great hotel with super friendly staff; a big shout out to the lady from the breakfast; she is an amazing person, polite and caring.
10/10
Exceptional
05 May 2026
josephine
The staff was pleasant..Breakfast was good
Partner
6/10
Pleasant
04 May 2026
Marie
There wasn’t any variety in breakfast menu from day to day, the same selections every day. There was only one elevator functioning, the second one was out of order, we had to wait a long time to get on especially during breakfast time. The water in the shower did not drain properly. I had to request extra sheets for the pull out sofa and they asked me to come down and get it. I requested for the room to be cleaned and they didn’t clean it.
Family
10/10
Exceptional
03 May 2026
Danielle
Clean room, helpful staff
Friends_and_family Family
10/10
Exceptional
02 May 2026
Kathy
Great stay. Very clean and great free breakfast
Partner
10/10
Exceptional
30 Apr 2026
Omar
Good
Friends_and_family Family
10/10
Exceptional
24 Apr 2026
Komal
Clean room great breakfast not so friendly staff
Family_with_children
10/10
Exceptional
24 Apr 2026
Audrey
Very impressed! Clean room. Amazing Breakfast! Easy check in and check out.
Self
8/10
Excellent
24 Apr 2026
Cassie
This was a decent hotel. The room could be a little newer but otherwise okay.
Partner
2/10
Poor
17 Apr 2026
Lance
Ants all over the room
2/10
Poor
17 Apr 2026
Syed

1/5 Star* This was an unacceptable stay. The hotel lacked basic guest care—no kitchenette as expected, no staff support, and the manager was never available. The lobby was loud and disruptive, and noise carried throughout the hotel due to poor construction, making it impossible for my toddler to sleep. We were forced to check out after one night on 04/09/2026 and are still struggling to receive a refund for the unused night, despite repeated attempts through Expedia and directly with the hotel. This reflects extremely poor management and raises serious concerns about how this Marriott franchise is being run.
Family_with_children
10/10
Exceptional
16 Apr 2026
Janeen Lien
Housekeeping is awesome !!
Family
10/10
Exceptional
12 Apr 2026
BRENDA
Great Breakfast, awesome staff. Always helpful and smiling.
6/10
Pleasant
08 Apr 2026
Waseem
Very old pillows, not fluffy at all. Towels in bad shape. Looked like that they had not been replaced in a while. Breakfast items variety can be improved. We were on second floor and were apply to feel the person walking on the third floor. We felt disappointed as it is one of the Marriot hotels.
Family
4/10
Poor
04 Apr 2026
Kirin
Took 45 minutes to checkin due to computer issues. First room offered smelled like smoke and was refused.

Crib had been requested and confirmed a couple days earlier but was not setup in room. I had to insist that staff find one and set it up in the second room. Staff needed to be asked to do everything and acted like they were doing me a favor. For 250/night!
Friends_and_family Family
6/10
Pleasant
26 Mar 2026
Diann
They never cleaned our room and we had to go to the front desk for towels. Not happy coming back to an I cleaned room.
Partner
10/10
Exceptional
23 Mar 2026
Candida
Yes
6/10
Pleasant
22 Mar 2026
Paul
Breakfast was good
Self
10/10
Exceptional
21 Mar 2026
Chaola
Smooth check-in. Clean food areas. Fresh and tasty continental breakfast
10/10
Exceptional
20 Mar 2026
Leonilda
Business friendly, excellent staff
Self
10/10
Exceptional
18 Mar 2026
Darrel
Excellent hotel. Multiple stays and always satisfied.
Family_with_children
10/10
Exceptional
17 Mar 2026
Rafeek
Clean facilities,great breakfast and friendly staff. Thank you Miriam for making our stay a pleasant one!
Friends_and_family Family
10/10
Exceptional
17 Mar 2026
Bernadette
The breakfast is continental, and has something for everyone. The room was clean and comfortable .The staff was attentive and professional.. This is the 2nd time staying here, both times we attended funeral and it was convenient, right off expressway and not far from JFK.
Family
10/10
Exceptional
15 Mar 2026
Cheong
Staff was accommodating for early check in and late checkout
Partner
8/10
Excellent
09 Mar 2026
Frank
Didn’t make up the room when asked
Family
10/10
Exceptional
09 Mar 2026
james
Great Hotel and Staff, good location. Have stayed here 3 times already.
Family
10/10
Exceptional
08 Mar 2026
Soraya
The room was clean, staff were all very nice and i have no complaints.
Partner
10/10
Exceptional
04 Mar 2026
Lorena
Clean spacious rooms the best staff . Great Breakfast!
10/10
Exceptional
03 Mar 2026
Giavonni
Clean Hotel , Everyone was nice and helpful. We will be staying here again . All the way from Texas
Friends_and_family Family
10/10
Exceptional
01 Mar 2026
Sharon
Clean, friendly, breakfast was amazing!
Family_with_children

Location & surroundings

SpringHill Suites Carle Place Garden City
20 Westbury Avenue, Carle Place, United States

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SpringHill Suites Carle Place Garden City

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