Superlodge Motel

United States , El Paso - TX
EL PASO, 9487 Dyer St
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11 reviews shown

2/10

Poor

27 Jun 2022

Cleve

There is nothing to like, unknowingly I had made a reservation, when I arrived I was told they didn't have one and told i din't want to stay there anyways.

Business_and_leisure Self

4/10

Poor

18 Jul 2021

Verified traveler

Original room on checkin, bed was not made up with dirty towels and garbage on the floors! Found the phone and plugged it in after using sanitizer wipes we brought from home, called to complain and was moved to another room after they checked through 2 other room windows to see what state they were in, we settled on one, again felt the need to sanitize surfaces with wipes, dirty floors forced us to keep shoes on, and the bathroom only had a cold water working tap which never stopped running all night long! Saving grace was dead bolt on the door and the AC….and the fact we only needed it for 1 night!!!

Leisure Partner

4/10

Poor

08 Oct 2020

Verified traveler

Find somehwere else

Dirty hookers knocking on your door all the time. Rooms are dirty. Not properly cleaned. Hot as hell ac didnt work. Stayed for a month dont think toilets were ever cleaned or floors ever swept. Place needs to be torn down

Business

4/10

Poor

20 Sep 2020

Cheryl

Less than I expected, and I wasn't expecting much.

Upon arrival, denied our reservation, although I had a confirmation number; said they were no longer accepting reservations from hotels.com. Finally gave us a room that they \"don't rent out due to the pot smell\" but since there were no other vacancies in town, we took it. They then wanted to charge us $20.00 a night more than our reservation had been confirmed for. We had to stuff a towel under the door due to the large gap, and they weren't kidding about the pot smell in the room, but the office wasn't much better. We were pleasantly surprised by how comfortable the beds & pillows were, and the sheets were clean but the motel is very run down.

Friends_and_family Friends

2/10

Poor

18 Sep 2020

Verified traveler

they did not have a record of my my booking so I did not stay there . I had no time to figure out why they didnt have my reservation on there computer so i went Down the road and got a room at another motel. I was checking in at 330 pm and had to be at work for 5 oclock very disappointing to have that happen after driving 5000 kmers

Business Family

2/10

Poor

22 Aug 2020

Markus

Stay away

Very poor room service, unclean, unsafe location. No locks on the door to secure the room from the inside.

Business

4/10

Poor

01 Jun 2020

Joe

The property was not nice at all, bad area and bad rooms and some sketchy people hanging around. The lady at the front desk was so amazing though! She refunded me and was bery accommodating. She was the only reason i considered staying.

6/10

Pleasant

15 Aug 2019

Verified traveler

The outside of the property needs some work but the insides were good. There were no towels in the bathroom however so we had to go ask them for some. The kitchenette was quite small and it was hard to access the stove - otherwise was very adequate and I would stay there again if I go through Lloydminster.

Leisure Family

2/10

Poor

07 Jan 2019

Verified traveler

Our stay at this motel was terrible! The room we stayed in seemed to have been a storage room with beds. There were packaged cabinets and cupboards in our room. The room was freezing, the heat was cranked. The one bed had a smaller mattress then the box spring! There was wires sticking out of the light socket. There was no smoke detector. I asked for extra towels and they bought towels that were different colours and a variety of wear. After cleaning our ‘room’ they didn’t leave any towels at all! The stairs on the outside were not stable. It was sad, we are from another province and were there on a family emergency and this is what we ended up with.

Family_with_children

10/10

Exceptional

19 Sep 2018

Samantha

My stay here was amazing. I would definatly book again.

Friends

4/10

Poor

30 Apr 2017

Judy

Old outdated tiny room

Paid 97$ for this room. No cups, no chairs, no coffeepot, no iron. Had to ask for cups and iron and sit on beds the whole time. Very small space. Staff is super friendly. Location is good as right on main road. Definitely not worth the price. The room was so hot and air conditioner didn't work well.