Name: Extended Stay America Kansas City Airport Tiffany
Address: 9701 N Shannon Avenue, Kansas City, 64153, US

4/10

Poor

12 Jun 2026

Lamar

Hotel in need of a upgrade, Old amenities and furniture, uncomfortable beds and just overall not clean in my opinion

Friends_and_family Family

6/10

Pleasant

23 May 2026

Chaylin

Room was okay. Toilet did not flush well. Also stained, probably permanently. Clean enough, but the sheets looked stain with an ink pen. Didn’t catch it until the middle of the night. Also there was only three pillows on the bed. Obviously two people were sleeping in the bed. Also the continental breakfast only had hot coffee. No other drink choices and just prepackaged muffins and instant oatmeal packs. The worst continental breakfast I have ever had. Staff were definitely friendly.

Partner

2/10

Poor

08 May 2026

James

I got charged twice got the run aroundabout my money .
They didn't want to refund me my money after spending hours on the phone .
It's been over a month and still have not got my money
This place is a scam .
They steal money along with Expedia!!
I still have not got my money and it's been over a month.
This place is full of lies!!
I want my money!!

Self

10/10

Exceptional

04 May 2026

Judith A

I will always use this property every time I need to be in KC

Self

4/10

Poor

02 May 2026

anthony

The condition of the linens was unsatisfactory due to their soiled state. Furthermore, the presence of cigarette smoke within the building created an unpleasant atmosphere. These issues significantly detracted from the overall experience. Addressing these concerns is essential for maintaining a high standard of accommodation. Prompt attention to cleanliness and environmental quality will be prioritized.

Friends_and_family Family

8/10

Excellent

29 Apr 2026

Yelena

The staff were very friendly and welcoming throughout our stay, which we really appreciated. The facility itself is on the older side, but it was clean and well-maintained. While it may not feel modern, it was comfortable enough for what we needed. Overall, a decent stay thanks to the great service.

Partner

2/10

Poor

25 Apr 2026

Douglas Steven

This hotel is terrible. Pick something else. Expedia should remove this hotel. The room was dirty and the property accepts dogs, which bark. The breakfast consisted of only a coffee machine, packets of oatmeal and baggied muffins. Not even any juice. When I asked the front desk how that’s considered “breakfast” they said it’s grab-n-go. What a joke! Also, I asked where the ice machine was and they handed me a tray of ice cubes! You’ve got to be kidding!!!! Come on Expedia, represent better properties!

Self

10/10

Exceptional

22 Apr 2026

Judith A

The roon wsas everything I needed!

Self

4/10

Poor

17 Apr 2026

Nancy

Staff was good, however the room was extremely run down, visibly dirty and smelled horribly.

Friends_and_family Friends

6/10

Pleasant

11 Apr 2026

Jody

Kitchen had nothing (no dishes, silverware, glasses, pots or pans). Only stove, microwave, and fridge/freezer (with two empty ice trays in the freezer. Bed was okay and the pillows were great!

8/10

Excellent

29 Mar 2026

Jason

A little smell coming from hallway

Partner

4/10

Poor

17 Mar 2026

Karen

We had mice in our room.

Friends_and_family Family

10/10

Exceptional

12 Mar 2026

Nikki

Was great

Self

8/10

Excellent

27 Feb 2026

Kenny

Clean, safe and close to MCI airport. Friendly staff

Self

8/10

Excellent

22 Jan 2026

Pam

Good

Partner

6/10

Pleasant

20 Jan 2026

Gabriela

No breakfast

10/10

Exceptional

18 Jan 2026

Angelia

Room wasnt cleaned the 2 days we stayed

Partner

8/10

Excellent

18 Jan 2026

Tina

Room was clean and well maintained

Friends_and_family Family

10/10

Exceptional

17 Jan 2026

Ivory

Clean

Business

4/10

Poor

13 Jan 2026

Ricardo

Don’t waist your money, they mention breakfast on the go, which should be coffee on the go, black coffee was literally the only thing available, it also smells like food and cigarettes as people normally live there

Business Pet

2/10

Poor

07 Jan 2026

Rochelle

Horrible

Business_and_leisure

10/10

Exceptional

06 Jan 2026

Russell

.

6/10

Pleasant

02 Jan 2026

Jeanette

Well first off, I called around 4p to advise the front desk that I would be coming in late (around 8p) NO ONE was at the front desk & I had to call 4 times for someone to come check me in! The room was clean, however if you request 2 beds they are \"across\" from eachother, which makes it hard to watch the TV since it is between the beds (strange set up) I can't say that all 2bed rooms are set up the same, but maybe something you should ask if you do stay there. Sm kichen, fridge, 2 burner stove & a very small micro. I will say the beds were comfortable, but we did see 2 sm roaches as we were checking out! Oh, one thing, they advertise \"breakfast\" NO SUCH THING! Coffee only, instant oakmeal, that's it!!!

Leisure Family

10/10

Exceptional

01 Jan 2026

Leondria

Room was spotless

Friends_and_family Friends

10/10

Exceptional

29 Dec 2025

Richard

Great stay. Clean and nice staff.

6/10

Pleasant

22 Dec 2025

Lute

I booked 2 rooms and they're not really clean lile how

8/10

Excellent

12 Dec 2025

Joanna

The staff were nice and accommodating

10/10

Exceptional

11 Dec 2025

Sofia

Staff was attentive. Good for a budget couple of nights staying.

Business Self

2/10

Poor

07 Dec 2025

lauren

there were roaches in the bathroom, not a single clean towel & cigarette burn holes on the curtains.

Leisure Family

8/10

Excellent

24 Nov 2025

Tina

This hotel was nice for the price. The room was clean. There are some things that could be addressed such as the tub not draining very well, the counter top was bowed in the middle like something heavy was put on it and the cabinet doors need some repair. I was impressed that they had complimentary dishes and cooking utensils and the staff was very nice and accommodating. Will definitely stay again.

Friends_and_family Family

10/10

Exceptional

23 Nov 2025

Elijah

Fy

10/10

Exceptional

19 Nov 2025

Maria

N/A

2/10

Poor

10 Nov 2025

Katelyn

Staff were rude and we found a cockroach which made us leave as soon as we checked in.

10/10

Exceptional

02 Nov 2025

Carnell Dawayne

Great service

2/10

Poor

25 Oct 2025

Jean

Smelled like ash try and Marijuana

Business Self

6/10

Pleasant

13 Oct 2025

Anthony

Hot coffee
Free snack bars and mini muffins

ROACHES!

Business

6/10

Pleasant

28 Sep 2025

Leontina

N/a

Business

10/10

Exceptional

08 Sep 2025

Colette

Nice place to get away Solo

Clean quiet roomy place to get some solo time! Very friendly and knowledgeable staff

Self

2/10

Poor

29 Aug 2025

John

Moldy

When I was minutes from the hotel, they called and told me my reservation was cancelled. A short time later they called back and said a room was available.
The room smelled very strongly of mold. The entire place smelled moldy.

Self

2/10

Poor

11 Aug 2025

Lisha

the room had bed bugs. they weren't trying to switch my room after showing them my body has 20 bright red spots from the night before. checked the room seen the blood on the bed from my body and said nothing was wrong. said management would come check in the morning. showed her the bugs that were biting me after searching the entire bed plus the springs.n ew room matters was bloody as well. waste of money didn’t even stay my whole time and had to sleep in my car

8/10

Excellent

05 Aug 2025

Shawn

Breakfast was “grab and go” consisting of oatmeal packets and pre packaged muffins with coffee. It does not appear they move the beds to sweep under them regularly. The floor in the room was black when wiped with a wet paper towel after a small spill. The grills outside were rotted out and did not work. They have a “trash room” on each floor which is a small 6x3 room with zero ventilation that you are responsible for taking your trash bags into…it reeeeeks and easily stinks up each floor. It is an extended stay so people live there full time, they cook nightly and there are a lot of different smells. The staff were friendly and helpful when you asked for something. There is no housekeeping unless you stay over 7 days, or pay a cleaning fee. You must ask for your own towels, trash bags, linens etc when you need new ones. Outside there were people in bushes at random hours and one morning early there were two men in a bush screaming and fighting outside the hotel.

Business Family_with_children

10/10

Exceptional

28 Jul 2025

Nicole

Awesome place to stay!

10/10

Exceptional

23 Jul 2025

roseanne

Nice

6/10

Pleasant

12 Jul 2025

Abigail

Staff was very nice and helpful! Rooms could use some work, especially in the kitchens, ice makers didn't work, tables were warped. It was clean though.

Leisure Family_with_children

4/10

Poor

07 Jul 2025

SCOTT

Roaches in room and bathroom.pull out couch bed full of stains.bedside lamp knobs loose didnt work

10/10

Exceptional

30 May 2025

Jaideep

I had a really

10/10

Exceptional

22 May 2025

Jaideep

I liked my overnight stay. I will go back again.

Leisure Self

2/10

Poor

05 May 2025

Joyce

I checked in on 4/30/25 it was not what I reserved yes I reserve stand 2 queens with walk in shower because I had a family member with ADA that wouldn't be able to get in tub anyway I called front desk spoke with Abby she told me to contact expedia so I did I told expedia I was unhappy with room they contact front desk 25 minutes later front desk staff member Abby said I talk with my Boss and she said since I contacted expedia and I wasn't happy with room I needed to leave and she would refund money and I had until 930 pm to check out if not police would be called so I called expedia at 8:26 pm central time so im at front desk checking out at 8:55pm I hear staff member Abby on phone with police sayiny im refusing to leave and im getting aggressive with her. By the way I reserve room for 3people and she stated she needed i.d. from them I wouldn't recommend anyone to stay at this property extended stay america kci tiffany springs.I contacted corporate extended stay on 5/1/2025 they said they would contact me within 24-48 hours never heard back from them and its 5/5/2025

4/10

Poor

07 Apr 2025

James

Eww

The breakfast is cheapy and meager. I had my identity stolen here over their WiFi. Will NEVER go back. Front desk is friendly but will literally nickel and dime you for every little thing so beware. I did enjoy the floor plan of the type of suite. Located far-off by the airport so not exactly an ideal spot.

Business

4/10

Poor

11 Mar 2025

DARIN

A room for four can't even provide chairs for four

The room reeked of carpet deodorizer.
We didn't have hot water the night and morning we arrived. The wall was damaged between the toilet and the bathtub.
The island between kitchen and living space was bowed downward. No lighting in the living space. Aside from the foldout couch the only other place to sit was a rolling desk chair at the island.
Breakfast provided was: Coffee, Oat Meal, Packaged Muffins, Breakfast Bars.

Friends_and_family Family

2/10

Poor

18 Feb 2025

Nancy

Get better breakfast and spread guest out. Update rooms

Business_and_leisure Self

6/10

Pleasant

17 Feb 2025

Samantha

Rude front desk girl!

This was always a great hotel to stay at, but this time, the front desk person, her name was Rin, was absolutely rude. She denied checking me in saying that the paper copy of my driver's license that I received directly from the license bureau was not sufficient for checking in because she couldn't get it to scan properly. I told her that I had just gone to renew my license and that was what the license bureau gave me until I received my actual card in the mail. She told me that unfortunately her manager did not care and that she was unable to check me in or refund my money. Then when I asked to speak with her manager, she said that I was not able to do that until the next afternoon.

Self

2/10

Poor

11 Feb 2025

Vanessa

Extend craphole America

The worst experience of my life. The room was not ready. When we asked to have the dishes delivered to our room for our kitchen AS PER THEIR IN ROOM AD they said I had to go down and carry them up myself, I can’t do that I have lift restrictions. We could not make food in our kitchen because of this. The room was no where near clean we refused to even eat in the room it was so gross we got takeout and ate in our car. Shortly after arriving my grandkids ended up pulling out a moldy bloody bandage from right under the bed where his shoe was. When I called down to the desk to request the room be re-cleaned three calls no answers! I had to order ice be delivered because the ice maker was turned off before we arrived and we had no ice. I cannot begin to tell you how horrible this stay was for us!

Friends_and_family Family

6/10

Pleasant

01 Feb 2025

Ashley

Ehhh so so

Room smelt like wet dog… purchased an air freshener plug in- still didn’t help- it’s embedded in the room. Stayed 3 nights- no one came to freshen room or bring new towels.

Free breakfast is oatmeal packets, prepackaged muffins and coffee

Friends_and_family Family

2/10

Poor

20 Jan 2025

Alexander

MINORITIES BEWARE

The hotel itself had an odor to it. Also they mislead me and racially profiled me. They ended up turning me away for no good reason and couldnt be reached when I asked for a refund.

10/10

Exceptional

19 Jan 2025

shelby

The carpet look old and destroyed..the towells smelled mildewy...and the cold water took to lomg to come on...

Leisure Self

6/10

Pleasant

15 Jan 2025

Justin

It was as expected as they say on Google.

Partner

6/10

Pleasant

14 Jan 2025

Melissa

Old and dated.

Leisure Self

2/10

Poor

05 Jan 2025

Oleksandr

The entrance was covered in snow, no one had cleared it for days

Business Family

2/10

Poor

01 Jan 2025

MeLisa

Horrible experience

The hotel is remodeling. There is no notice of that on the booking and that whole hotel smelled like glue, which made me sick for the next two days.

Partner

10/10

Exceptional

28 Dec 2024

joyce

Overall Satisfied

Business_and_leisure Self

2/10

Poor

27 Dec 2024

Peggy

Upon arrival customer service representative was doing laundry. Waited time before another guest told us she was in the laundry room. We realized your under construction, electronics not plugged in the room and construction dust everywhere. Sheets dirty. Had false eyelashes stuck on the sheets!!! More than gross!!!! Very poor experience. Don’t feel enough staff on duty. Consider shutting down during the construction stage. Would not recommend your company. Thank you.

Friends_and_family Family

2/10

Poor

26 Dec 2024

Dominic

Worst hotel I've stayed in

It was very not comfortable the beds were hard the shower was not working good the bath was not good the hot water was almost off to get it fairly warm took forever to warm up

Business

8/10

Excellent

20 Dec 2024

Derrick

Good

4/10

Poor

18 Dec 2024

Brent

This place should warn customers that the entire property is under construction. They sure charge enough

6/10

Pleasant

17 Dec 2024

Ariel

Poor breakfast options

Leisure Family

2/10

Poor

17 Dec 2024

Majo

Once I got here they didn’t had a room ready, (check in says 3pm, I got there at 7pm,) there was plenty of time, I waited and they gave me a dirty room, they were changing and doing some arrangements in the hotel and kept noisy all night, there was a point i thought they were coming into my room, worse hotel ever, won’t accept any complaints or make any refunds or any voucher

10/10

Exceptional

15 Dec 2024

Katherine

It was close to the airport.

Leisure

10/10

Exceptional

14 Dec 2024

Jaquetta

O

Leisure Family

2/10

Poor

14 Dec 2024

Jazmin

Wouldn’t let me check in after I had proof I contacted the property

Leisure Self

6/10

Pleasant

08 Dec 2024

Matthew

Ehh

Queen beds faced each outher toe to toe as well as one has a big dip in it that rolls to the right felt like i was going to fall out of bed, light flickerd on and off next to the bed was hot in the room as seemed like the ac didn't kick on as it should then get really cold and then hot

Partner

10/10

Exceptional

27 Nov 2024

Claudia

Friendly staff

4/10

Poor

14 Nov 2024

Verified traveler

You can do better.

The grab and go breakfast didn’t exist both days I went down to look for it. The ice maker didn’t work. The \"hot\" water fir showers was on the cooler side of lukewarm.

Business

4/10

Poor

11 Nov 2024

Chantal

Beds suck and toilet was messed up and i got two rooms and wanted them next to.eachotjer a d they wasnt

Business_and_leisure Family_with_children

8/10

Excellent

11 Nov 2024

Xanadu

⭐️⭐️⭐️

Leisure Self

6/10

Pleasant

09 Nov 2024

Cynthia

Kitchen table no chairs. Bed wobbles.

Leisure

10/10

Exceptional

01 Nov 2024

Mirka

It was clean and everyone was friendly

Leisure Partner

10/10

Exceptional

28 Oct 2024

Kathy

Great value… Queen… Simple. Friendly staff.. No complaints.

10/10

Exceptional

23 Oct 2024

Bill

Close to KC and Leavenworth

Leisure

10/10

Exceptional

18 Oct 2024

Terrance

Very nice and friendly staff

Leisure Self

6/10

Pleasant

06 Oct 2024

Daniela

Breakfast is very poor only a coffee machine

8/10

Excellent

02 Oct 2024

Ka

Great place to stay. Rundown but does the job. Spacious and homie. Lovely worker at the front desk who is welcoming and warm. Would recommend.

Leisure Self

6/10

Pleasant

22 Sep 2024

Mike

Ok stay

Need some cosmetic updates, low water pressure, don't like grab and go breakfast - not adequate for diabetics

8/10

Excellent

15 Sep 2024

Darlene

We had a nice time....the room was clean, appliances(microwave, stove top, refrigerator and iron)were clean,, grounds were clean,,,smoking was allowed in designated areas, fitness center was usable at anytime....good experience,, Thanks Rin....

Partner

6/10

Pleasant

14 Sep 2024

Nick

Good value, clean sheets. The room was well used and pretty beat up.

Friends_and_family Family

2/10

Poor

07 Sep 2024

Thomas

Breakfast is coffee, ac in room didnt work right room stayed warm not cold,

Partner

8/10

Excellent

25 Aug 2024

Michael

Great hospitality

We were only there for 1 night, the lady at the front desk was awesome and gave us suggestions on what to do or where to go to enjoy ourselves! Very friendly an great hospitality!

Partner

4/10

Poor

18 Aug 2024

Richard

I should have walked back out the front door as soon as I walked in. When I enter the hotel there was a pungent smell immediately. Once I checked in a got to the room it looked terrible. The floors were difficult to determine what the color used to be. The counter top swayed about 6 inches in the middle and everything just looked dirty. The free breakfast was not in the lounge you had to go ask for your free granola bar from behind the main desk, and the coffee was very bad. This was the worst hotel I have stayed at in a long time. For$130 at least it should be clean. This is a dump, and should only be about $30. Run away if your thinking of staying here.

Business Partner

8/10

Excellent

05 Aug 2024

Bryan

Room was set up a little weird one bed on one side and one on the other instead of side by side fridge made lots of noises all night long and then you could hear people inside fighting in the hallways all night

Friends_and_family Family

4/10

Poor

01 Jul 2024

Ashlee

Meh.

Room was meh. When we first got there it was really muggy. the kitchenette only had 1 chair. The bathroom shower knob was like 1/2 glued on and there was only 1 fabric shower curtain. No plastic curtain to prevent water mess.
Breakfast was held behind the counter. Which was not mentioned to us at check in. So we almost missed out completely. It’s consisted of oatmeal packets and packages muffins.

Friends_and_family Family

8/10

Excellent

23 Jun 2024

Crystal

Older facility. Clean with few amentities. Staff polite. Only negative I would note was a funny smell in the room.

Leisure Family

2/10

Poor

20 Jun 2024

Myranda

First room smelled so bad of cigarette smoke with the couches terribly stained that we were so thankful to find the kitchen had flooded to at least switch to another room, however the front desk first came up with towels and a bucket like she'd just clean it and we'd stay - which I think says it all already. However, she noticed quickly that the sink wasn't working so then realized we should be switched. The 2nd room we entered looked better for a split second, but as we walked to the middle of the floor and looked around you could see debris and all over the floor and then my eyes landed on the 6 inch wide space between the fridge and the wall that had dust, hair, and debris covering the floor all the way from front of fridge to back, 6 inch wide, and an inch high - if this was clearly visible and in plain sight from 10 ft away in middle of the room I didn't want to even think about the carelessness these people had for the people and children that stayed there when it came to the sheets and bedding and immediately walked out.

Leisure Family_with_children

6/10

Pleasant

16 Jun 2024

shelly

Less than expected

Not what I had planned for. We were in town for 4 days for a baseball tournament, so I booked a place with a free breakfast and a kitchen to save on food costs. The internet says \"free breakfast \" when got there, there was no one at the desk to check in with. A girl finally came. Then she said oh there are 2 adults in the room, I need the other persons ID also.....what this has never happened before. So I had to go out to the car for my husband's license. She then said they had a grab and go breakfast. Which in the morning consisted of a muffin and a cup of coffee. Not impressed so we went to the store for breakfast food. Upon entering the kitchen we were taken back, because there was NOTHING in it to cook with or utensils. Then finally found a sign on the counter, we could get these items as a bundle at the front desk, that could of been asked and explained upon check in and to offer use the kitchen supplies. I had already planned our meals around just a microwave at that point. So we did not get them. I do not know if it is an extra cost. Beds are on the harder side. Hotel is dated. Whenever I went by the front desk no one was there.

Friends_and_family Family

2/10

Poor

07 Jun 2024

Patrick

Our room was dirty. The floor was not clean. There was a feminine hygiene wrapper under the bed. The sheets did not appear to be clean. This is a non smoking property but there was a smoke smell. I also found a live ant in my bed.

All of this said, I kinda understand you get what you pay for. What really made me upset was when my son went to the front desk clerk and asked for an extra pillow he was told he couldn't have one. Really? I was dumbfounded. We paid $122 for a discusting room and we couldn't borrow an extra pillow? What a joke.

I WILL NEVER GO BACK TO THIS HOTEL!

Leisure Family

6/10

Pleasant

09 May 2024

Benjamin

I will never come back to this place. Place was dirty and the complimentary Breakfast was a joke. I should have paid $10 more to stay Wyndham which I walked around after I left the property. By far better place the Extended stay property.

Business Partner

4/10

Poor

09 May 2024

Kayla

Noisy. Pretty sure there was an 11 hour Royal Rumble happening above our room.

Business_and_leisure Partner

10/10

Exceptional

07 May 2024

Derrick

Good