Name: Hilton Kansas City Airport
Address: 8801 Nw 112Th Street, Kansas City, 64153, US

6/10

Pleasant

23 Jul 2026

Randall

This Hilton property - and I love Hilton - is extremely dated. Paying to park is a pet peeve of mine as well but I get they probably charge that to keep people from parking there instead of at the airport. The hotel feels straight out of the 1970s.

8/10

Excellent

21 Jul 2026

Bethany

Helpful staff, sufficient parking. Felt safe.

Family

2/10

Poor

20 Jul 2026

Natalia

Room had plumbing problems and got switch to a room smaller beds; the sheets looked like they weren't changed, and the top
was not clean at all throughout my stay I had to keep calling for towels and things for the room the breakfast was also over cooked the best thing was the pool

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Maria

Good customer service

10/10

Exceptional

16 Jul 2026

Tallelisa

The staff was engaging and very friendly. Food was really good!

Partner

4/10

Poor

15 Jul 2026

Deanna

Overall the hotel was O.K. I booked 2 room for a 3 night stay, but I will not stay there again.
1) There were no microwaves in the rooms. I buy a lot of carryout and had to make 50 trips to a smail microwave in the lobby.
2) There were no clocks or bibles in the drawers
3) Only 2 washclothes & 2 bath towels
4) I had to change rooms as the first room #732 had a tub that was peeling & looked horrible.
5) There was no light bulb in the lamp near the chair
6) The room was freezing & the thermostat didn't seem to work correctly. Finally got a good room temp on the last night. I can't blame the hotel but I somehow ended up with a cold.
7)My daughters room had a peeling ceiling & ripped carpet. There was a big ball of hair on the bed when we walked in. Somje of the wall outlets did not work. Again no clocks, bible & minimal bath towels.
8)The cover was coming off of the heater in the hall.
9) No free continental breakfast. Breakfast was $14.99, I think so I didn't eat there.
10)You have to pay to park. $12/day
11) The staff was nice.

Friends_and_family Family

2/10

Poor

14 Jul 2026

Rachel

Would not recommend. I have picture proof. Hotel was dirty and uncomfortable to stay in once I seen what I saw. (Blood Stains) Hotels.com offered to refund if the hotel was willing. However staff were greedy and declined to refund because of the World Cup and wanting to appear as “sold out”. Hotel offered a $50 restaurant voucher which was not used because I refused to eat in an unsanitary environment. Hotels.com did give me a partial refund. I had to go through my bank to dispute the Hilton. I’m not even that type of person but blood stains on the bed is where I draw the line.

Partner

10/10

Exceptional

14 Jul 2026

JOEY

good trip

4/10

Poor

13 Jul 2026

Yary

Cleaning staff only made one bed and made that one terribly at that. I asked to have my sheets changed and the housekeeping man had a visibly bad attitude as he changed them.

Self

6/10

Pleasant

13 Jul 2026

Ronald

Room looked old, bathtub was old, light entryway took a while to turn on, light bulb in bathroom was out. Was not what I was used to when I stay at Hilton.

Partner

10/10

Exceptional

13 Jul 2026

Ashley

Great area nice rooms have plenty of space

Family_with_children

8/10

Excellent

13 Jul 2026

samuel suhwan

Hotel bom e procimo ao aeroporto, tem transporte do aeroporto ida e volta, atendimento bom mas mto caro.

Self

10/10

Exceptional

13 Jul 2026

Evelyn

Excellent

Partner

6/10

Pleasant

12 Jul 2026

Jose

.

Self

10/10

Exceptional

12 Jul 2026

Hector

Good

4/10

Poor

11 Jul 2026

Michael

Sad to see how dilapidated this place is becoming. Too many reasons to list that convinced us to skip this place next time.

Family

10/10

Exceptional

10 Jul 2026

Robert

.

6/10

Pleasant

09 Jul 2026

Philip

Needs updating

10/10

Exceptional

06 Jul 2026

ASHLEY

Excellent experience.

Family_with_children

2/10

Poor

06 Jul 2026

oualid

I was very disappointed with my stay. First, the hotel has a huge parking lot, yet they still charge guests to park. It feels like nothing more than a money grab, especially when there's no shortage of parking spaces.
The breakfast was another disappointment. They charge $17 per person for a very basic breakfast that is no better than what many other hotels include for free with the room. Definitely not worth the price.
The biggest issue was the reservation policy. I accidentally booked the wrong date and realized my mistake immediately. I canceled the reservation within 2 minutes, yet they refused to refund me. I called customer service several times, and every time I was told, \"It's our policy.\" Keeping someone's money for a reservation canceled almost instantly is unfair and feels like taking advantage of customers.
Overall, it feels like this hotel is taking advantage of the increased demand during the World Cup by charging extra fees and enforcing unreasonable policies. I won't be staying here again, and I wouldn't recommend it to anyone looking for fair value or good customer service.

Family_with_children

6/10

Pleasant

06 Jul 2026

ANDRES FELIPE

Convenient

Partner

10/10

Exceptional

05 Jul 2026

Diana julieth

Clean room

Family

10/10

Exceptional

02 Jul 2026

John Joseph

I had no need to have my room addressed daily..
The Do Not Disturb was respected.
The television was easy to manage as opposed to what I’ve experienced elsewhere!

Self

6/10

Pleasant

29 Jun 2026

kanetria

It was kind of dirty. Not worth the money I paid for the night.

Partner

4/10

Poor

29 Jun 2026

Timothy

We had a stay for 2 nights for a very important trip. We checked in and went to our rooms and we just happened to leave to get food from lobby and when we came back there were notes taped to our door informing us the water would be shut off from 11am-4pm the next day. This completely derailed our schedule for the day in addition to making us unable to dine at the on site restaurant. If we hadn't left our room to get food we would have had no idea about this inconvenience. The staff was not helpful and offered nothing complimentary to make up for the inconvenience. There was also water damage and stains on the wall, so we were scared about mold.

Thanks to hotels.com team for making it right at least since the hotel wouldnt.

Business

10/10

Exceptional

29 Jun 2026

Wyssem

Very nice staff and very professional.Very Nice facility and around the clock shuttle to the airport.

Friends_and_family Family

4/10

Poor

28 Jun 2026

Cliff. J

Paying for parking as a quest and not flying is ridiculous. Then there’s no management on the weekends according to the front desk staff.

10/10

Exceptional

27 Jun 2026

Christian

Enjoyed pur stay. Staff was welcoming and hotel was clean.

Partner

8/10

Excellent

26 Jun 2026

Rafael

This is an older hotel conveniently located near the airport, and it features a restaurant.

Family

10/10

Exceptional

24 Jun 2026

Sharon

Great airport shuttle service 24/7.
No free breakfast, have to scan QR code at parking lot to pay parking

4/10

Poor

21 Jun 2026

Patricio

Old and badly kept. Wasn’t the cleanest place

Family_with_children

10/10

Exceptional

21 Jun 2026

Daniel

I really enjoyed my day on your Hotel, thank you for everything!

Self

10/10

Exceptional

21 Jun 2026

Dawn

The staff were so friendly, and eeverything was very clean.

Partner

8/10

Excellent

21 Jun 2026

Andrés Pedro

Las instalaciones ya estan un deterioradas por los años, y no incluye desayuno.
Gracias

Friends

10/10

Exceptional

21 Jun 2026

Rodolfo

Was there for the soccer World Cup and choose the Hilton for its proximity to the airport. Everything was great with this hotel

Family_with_children

10/10

Exceptional

18 Jun 2026

Carlos Alberto

The rooms

Friends

8/10

Excellent

17 Jun 2026

Diego

Pretty good hotel, but the swimming pool was not properly taken care and elevators were not all working!!!

Family

10/10

Exceptional

16 Jun 2026

Traci L

Breakfast was nice

10/10

Exceptional

14 Jun 2026

Christopher

Nothing

8/10

Excellent

01 Jun 2026

Patty

The breakfast menu was excellent. restaurant was top notch.

Family_with_children

6/10

Pleasant

27 May 2026

Dawson

Our room had ants around the refrigerator area, and the shower heads are made for people under 5ft. If you're over 5ft you have to bend down to wash your hair. The pool area was poorly maintained and the water had bugs and other items floating in it, even what appeared to be someone's spit. Also, the $17 breakfast buffet is mediocre and should not be that much for other areas that offer complimentary breakfast.

Family_with_children

2/10

Poor

26 May 2026

Jerilynn

We were without water our entire stay. We could not use the bathroom, take a shower or have hot coffee. No amends were made at all. We paid normal rate for a Hilton Hotel and had no water. We will not stay here again.

Family

6/10

Pleasant

26 May 2026

Tish

The hotel needs some renovating. There are scuff marks on the walls, doors and furniture in the rooms. The chairs in the restaurant are worn through. There are signs up that say a refresh is coming, it is definitely needed! Other than the wear and tear, the room was very clean. The shuttle service to and from the airport was great!

Family

2/10

Poor

24 May 2026

Brett

The place was dirty. There were old accumulated cobwebs in the room. Not small ones, but ones thst looked like they been there for weeks.

There was throw up on the 11th floor by the elevator behind a chair. Who knows how long it had been there.

There were also heavy cobwebs on the lighting fixtures in the hallway.
When we mentioned it to housekeping they just shrugged it off as if we were crazy.

Partner

10/10

Exceptional

24 May 2026

Kristen

Clean room

10/10

Exceptional

23 May 2026

Laurie

Will stay again!

10/10

Exceptional

21 May 2026

Dan

The property was clean and appeared to be recently renovated. It was conveniently located and easy to access.

Self

10/10

Exceptional

21 May 2026

Susie Annette

Breakfast, staffs professional mannerism

Self

2/10

Poor

21 May 2026

chris

Absolutely horrid place. Total front and I would be embarrassed if I ran the place. I was put in a room had water stains all over ceiling and the ceiling was leaking water. Toilet paper holder handing out of wall, toilet seat barely attached. Pool ladder broken with no signs warning and rusted area in pool. We were not informed at check in that water would be shut off for 5 hours next day. Ended up being no water ever cause something exploded. Had to get a different hotel. If I was the owner the manager would be fired or place shut down. I will never stay at at Hilton again because of this experience.

Family_with_children

6/10

Pleasant

20 May 2026

MICHAELR

Normally don't review or complain. However, it would be nice to be provided updates or notices whenever scheduled or unscheduled maintenance is supposed to take place. I realize things can go wrong or not as expected, at times, but 30 hours without water should warrant a notice. Couldn't use the restaurant, bar area, coffee shop, toilets, sinks, or showers. No word from anyone unless you came down and asked at the front desk. Even then, we weren't offered much. Did want to recognize the gentlemen who fixed my safe, after I asked for it to be looked at that morning. It wasn't addressed all day, for some reason, until I returned late in the evening and asked again. He was very fast and professional.

Self

2/10

Poor

19 May 2026

DeMarcus

The water was turned off Monday from noon-10p. It was originally supposed to be until 5p. No one was notified that they'll be turning the water off. The water comes back on and by 6am it was off again. Don't know when it came back on

Self

10/10

Exceptional

19 May 2026

Angela

Clean room comforter set for me and my bag of the plane love ⁰

10/10

Exceptional

18 May 2026

Kristina

Quick stay over for the airport. Staff was nice, room was clean and comfortable, and the airport shuttle was quick and easy

Friends

4/10

Poor

18 May 2026

Carolyn

It will be fine when it’s all updated but we were on an old floor and it felt dark and had a broken door, low shower head height and a toilet that didn’t flush. It’s tired.

Friends_and_family Family

6/10

Pleasant

18 May 2026

Antionette L

The property itself was really nice. However, the room itself wasn't clean. I found the previous guest old socks and other items. And the bathroom was not clean.

Family_with_children

8/10

Excellent

17 May 2026

Jonise

The pool was very cold.

Family_with_children

4/10

Poor

17 May 2026

Bradford

I was surprised at how the desk staff handled check in. There was an employee standing on the customer side flirting with the person at the desk. They stopped after seeing me standing for a bit and not getting helped by the second person staring at the computer. Then, I was given no information at check in (elevator location, parking, fitness center, etc). The person who checked me in was in a t-shirt and appeared generally annoyed. Sorry I bothered your courting session.

Rooms are being renovated and I’ll give some grace for the beds and overall room cleanliness however, there’s no reason the staff can’t be more professional. Check out was also pretty unfriendly.

Friends_and_family Family

10/10

Exceptional

16 May 2026

Dale

Great location. The shuttle service was fast and a good breakfast is available

Self

10/10

Exceptional

14 May 2026

trisha

Nice, new updates!

Partner

6/10

Pleasant

05 May 2026

Beth

We had no cups or glasses in our room, but overall it was nice

10/10

Exceptional

04 May 2026

Faridah

Yes.

Self

10/10

Exceptional

04 May 2026

Shannon

This hotel was amazing, clean, and the shuttle drivers are wonderful

Partner

10/10

Exceptional

03 May 2026

MARCELL

Closes to airport and 24 hour shuttle to the airport every 15 minutes

10/10

Exceptional

03 May 2026

Alicia

It was wonderful

Family

10/10

Exceptional

29 Apr 2026

Jalynn

Wonderful

10/10

Exceptional

27 Apr 2026

dave

plenty of parking and right by airport

Friends_and_family Family

10/10

Exceptional

21 Apr 2026

Tiffany

Clean room and good food onsite.

Self

8/10

Excellent

21 Apr 2026

Ivy

Everything was fine. Just USB at nightstand didn't work and tub was clogged.

Partner

10/10

Exceptional

20 Apr 2026

chadlee

Great nights sleep

Friends

6/10

Pleasant

20 Apr 2026

Bradley

Would give a better review but checked out a day early and front desk would not give receipt for stay…. Therefore I believe they billed Expedia for more than amount of stay… I still do not have receipts ….

8/10

Excellent

20 Apr 2026

Karen

It was a good stay. Helpful staff and comfortable room. Looks like they were going to update soon so that's good. Because it was pretty rundown. There were two elevators which only two worked. Also parking was not free. Not special either. Open air not a parking garage. Also breakfast buffet was 17 a person. Did not eat there. We door dashed donuts. It was great proximity to our event. Also convenient driving distance to shopping and food. Pool was fun but area around pool was gross. Would stay again if updated.

Friends_and_family Family

2/10

Poor

19 Apr 2026

Samantha

Hotel was run down and gross. Picture frame, door, and other things were broken.

Self

2/10

Poor

19 Apr 2026

Marilyn E

Terrible!!!! Went for a volleyball tournament in Kansas City. check in at 3 PM and our room was still not ready. Finally about 3:30/3:45 it was ready. Slowest elevators I have ever seen. We waited seven minutes as the elevator kept bypassing our floor. They have only 4 elevators,. not all of them were working at the same time. Our toilet overflowed so we had to move to a different room. paid $12 each night to park the car in an outdoor parking lot. I felt for a Hilton hotel it was very dirty and low-key. The best Western across the street was probably better. I would not recommend this hotel at all.

Family_with_children

6/10

Pleasant

17 Apr 2026

jeff

Dated, holes in walls, furniture is worn down, not what I remember a Hilton property to be

Family_with_children

4/10

Poor

17 Apr 2026

ADAMS

You had to pay the breakfast and parking cost $17.50. They could not find my reservation, so I had to pay for it again. Staying here cost me three times the amount it should have. I will not use hotels.com to book another reservation again during my travels. I would like to get refunded for the hotel room for $136.25 Itinerary #73412715482293.

Friends_and_family Friends

8/10

Excellent

16 Apr 2026

Clarence

It was ok, but not the best Hilton that I have stayed in. The couch in the room seemed grungy.

Self

10/10

Exceptional

12 Apr 2026

John

The check In process was very smooth and the front desk attendant was very nice and she gave me a late check out .

Self

6/10

Pleasant

12 Apr 2026

Rob

Hotel needs updates. Wallpaper peeling everywhere and bathrooms are old. Our door would only latch closed if you slammed it really hard. Not a bad hotel but definitely needs some TLC.

Friends_and_family Family

6/10

Pleasant

12 Apr 2026

Liliana

Easy check in, lots of parking.

Family_with_children

10/10

Exceptional

11 Apr 2026

Julie

Breakfast was not included. I had to pay extra for breakfast. Hotel was clean and friendly staff but too bad Had to pay 2$/for water bottle. No complimentary water provided.

8/10

Excellent

11 Apr 2026

Cherryl

very good if you want to stay for airport, got pretty much what you will need at hotel but nothing much to eat or shop around walking distance. if you have car will be good.

Friends

10/10

Exceptional

01 Apr 2026

Jeff

Breakfast was good and hot.

8/10

Excellent

30 Mar 2026

Amy

The room was fine, we didn’t use the restaurant or gym, but the staff at the Starbucks was fantastic. Nice hotel for the price, we stayed for two nights, beds were very comfortable and the shower had great water pressure.

Friends_and_family Friends

6/10

Pleasant

29 Mar 2026

Chris

Would recommend staying at another hotel. They charge you $15 a day to park your car. Hotel is outdated. Over priced hotel stay.

Partner

10/10

Exceptional

23 Mar 2026

Roy

Staff were excellent; Appreciated drop off & pick up at airport shuttle . Plus parking option.

Friends_and_family Family

8/10

Excellent

23 Mar 2026

Rebecca

Easy to get to from the airport. Hotel is clean and staff is friendly

Self

10/10

Exceptional

20 Mar 2026

DANNY

Great stay. Staff room shuttle all top notch. Free happy hour w drinks and appetizers. Would stay again

Partner

6/10

Pleasant

20 Mar 2026

Charles

NA

Partner

10/10

Exceptional

16 Mar 2026

Tara

E staff made this hotel top notch! From the shuttle driver to the front desk to the manager and the waitress at the restaurant…. They were all so professional kind and amazing.

Family_with_children

10/10

Exceptional

15 Mar 2026

Faith

Staff was very helpful and my stay all together was great. I will definitely stay again.

Family_with_children

10/10

Exceptional

10 Mar 2026

Stacy

The staff was very good and polite. The swim pool was very comfortable. The place looked really nice and clean would recommend to anybody will definitely be back.

Family_with_children

10/10

Exceptional

09 Mar 2026

marvin

Good place

6/10

Pleasant

08 Mar 2026

Thomas

Bathroom door was ready to fall off. Door in front of mini fridge did fall off. Lower hinge was off.

10/10

Exceptional

08 Mar 2026

Darrell

Everything was great

10/10

Exceptional

07 Mar 2026

Debra

Airport shuttle was ready when we needed it! Rooms were clean and very nice.

Friends

8/10

Excellent

03 Mar 2026

Dennis

Airport shuttle was at the airport ready to pick us up immediately and since we got in at midnight and were tired, this was much appreciated. When we got to the hotel it took just a few minutes check in and we were in the room and in bed!

4/10

Poor

03 Mar 2026

Cathy

There was ants in the bathroom and earrings left on the sink from the person before me (suggesting maybe the vanity/sink wasn’t cleaned). I left the at the front desk.

6/10

Pleasant

02 Mar 2026

RAYMOND

Nice staff and location to airport great. Dated hotel

Self

10/10

Exceptional

01 Mar 2026

Alexiss

This hotel is absolutely phenomenal room was beautifully cleaned. None of our belongings were messed with which is always a plus I usually stray away from having room service while I’m staying in a hotel but with them I was comfortable and trusting and I’m glad I was. The Staff is exceptional and very helpful and always kind. Will definitely stay here again for sure. Also, if you’re looking for great places to eat, ask the bartender Tommy at the Inn hotel restaurant he is very knowledgeable friendly and will definitely give you good restaurant recommendations.

Friends_and_family Family

10/10

Exceptional

28 Feb 2026

Colin

Great location and amenities. Spot hero is a realy life saver as well

Partner