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TownePlace Suites Kansas City Airport
Kansas City - MO · United States
11812 NW Plaza CirView location
9.4/10Excellent1,000 Reviews
Cleanliness9.6/10 9.6
Service9.6/10 9.6
Comfort9.4/10 9.4
Condition9.4/10 9.4
Neighborhood9.0/10 9.0
Amenities9.2/10 9.2
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About TownePlace Suites Kansas City Airport
Enjoy a complimentary full breakfast and amenities such as an indoor pool, fitness center, and complimentary Wi-Fi at TownePlace Suites Kansas City Airport. This hotel offers 106 guestrooms with kitchens, 43-inch Smart TVs, and work desks. A business center and airport shuttle are also available.
Located near the KCI Expo Center, the hotel provides 215 sq ft of event space.
Show less
With a stay at Towneplace Suites Kansas City Airport in Kansas City (KCI), you'll be a 1-minute drive from KCI Expo Center and 7 minutes from Zona Rosa Shopping Mall. This hotel is 17.4 mi (28.1 km) from Kansas City Convention Center and 18.1 mi (29.1 km) from T-Mobile Center.
Make yourself at home in one of the 106 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 43-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Kansas City? This hotel has 215 square feet (20 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available on request).
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
6:00 AM
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 34
Pet max weight (per pet) in lb is 75
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Destination fee: USD 1.5 per accommodation, per night
We have included all charges provided to us by the property.
-
You need to know
- Pool access available from 7:00 AM to 10:00 PM.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
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Minimal age
21
-
Optional fees
- Extended parking fee: USD 15 per day
- Pet fee: USD 150.00 per accommodation, per stay
- Service animals are exempt from fees
- Rollaway bed fee: USD 10.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
KCI Expo Center
0.3 km / 0.2 mi
North Courtyard
4.6 km / 2.9 mi
Mark L. McHenry Park
7.5 km / 4.6 mi
Tiffany Greens Golf Course
8.1 km / 5 mi
Zona Rosa Shopping Mall
8.4 km / 5.2 mi
Amity Woods Nature Park
8.8 km / 5.5 mi
St. Lukes Hospital
9.9 km / 6.2 mi
Barry Road Tennis Center
10.1 km / 6.3 mi
Platte Valley Park
10.6 km / 6.6 mi
Rocky Point Park
11.6 km / 7.2 mi
Platte City City Hall
11.8 km / 7.3 mi
Platte Falls Conservation Area
12.2 km / 7.6 mi
Shiloh Springs Golf Course
12.3 km / 7.6 mi
Wayland Park
12.3 km / 7.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 106
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Car hireExtra charge
- Valet parking
- Airport Shuttle
- Room service
- Laundry service
- FireplaceExtra charge
Show 21 more facilities & services
- Hotel safe
- Currency exchange facilities
- Lift access
- ShopExtra charge
- Clothes dryer
- BBQ facilities
- Grill/BBQ
- Restaurant
- Poolside snack barExtra charge
- Conference room
- Meeting room
- Business centre
- Indoor freshwater pool
- TV lounge
- Spa centreExtra charge
- Breakfast
- Continental breakfast
- Picnic
- Non-smoking establishment
- Minimum check-in age: 21
- Fitness
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about TownePlace Suites Kansas City Airport
100
reviews shown
Deb
Thank you for the 4am pickup
Angelic
Everyone’s nice
Verified traveler
Very nice place , had everything we needed
Amunique
Clean rooms friendly staff- breakfast not so good but would definitely come back!
Santiago
Location is close to the airport, ideal is you’re looking to stay nearby. Hotel is very clean, modern, staff very helpful and cheerful. Would definitely stay here again
Avalon
Room was comfortable and generally clean. I would stay at thos location again.
Maria
Staff was very helpful and accommodating starting with the airport shuttle all the way through housekeeping.
Ronnie
We had to leave at 4:00 to the airport. The kitchen was open with cold breakfast. Very nice.
Wolfram
Nice hotel - nothing exceptional. Few restaurant choices close by. Room quite nice.
Lyubov
Great place to stay, walking distance to the convention center. We enjoyed the breakfast options and the room amenities, especially having a kitchen!
Nancy
Convenient location close to the airport, quiet, and clean.
KELLY
Clean room
Libby
The gym was very clean & all was new condition and worked well plenty of space for lifting & swimming pool was clean.
Karen
Nice room. Awesome staff. No restaurant on site but the clerk gave great recommendations close by. Would definitely recommend.
Charles
Staff was very courteous and helpful with our needs! Great stay!
Amunique
Awesome staff- ALWAYS clean!!!
Faran
Good place to stay, for a quick overnight stop.
Jonathan
Great
John
Great room and incredible ammenities
Kim
Amazing staff who seemed genuinely interested in making sure my needs were met. Great room amenities including a closet organizer!
Christian
Very clean room, staff was professional, hotel was close to the airport and I left my phone at the hotel and they are sending it to me.
Roosevelt
My stay this time was just okay. I was in room 424, and a few things need attention. The bathroom door wouldn’t close or lock properly, the drawer in the bathroom broke off completely, and the shower had very low water pressure and wasn’t hot enough. I usually enjoy staying here, but the last two visits haven’t been the best. Hoping these issues can be addressed for future stays.
Dainer
Everything was great! There is one observation, and that is the shuttle is 24 hours. It does not stop at 10pm.
Sam
No issues. Clean and convenient.
Angela
Consistently clean, great staff
Scott
Everything about this place was perfect. Staff, room. Everything was great.
Sam
Clean hotel, cheap price, real close to airport. No issues.
Kathleen
Welcoming and friendly staff.
Katelyn
Clean room and accomodating and kind staff
Ayondela
I love staying at Townplace when I’m in town visiting family. From the young lady greeting us at the front desk, to the room, the complimentary breakfast is wonderful. The only reason I gave it a 4star rating is because they don’t have room service. If you need anything for the room you’ll have to go to the front desk to get it yourself. Well at least that’s what the gentleman tells me everytime and there isn’t enough staff for room service. Other than that it’s very clean, and comfortable
Ayondela
The room was spotless and the amenities were great along with the service
Angela
Comfy bed, easy, friendly check in
Yukiko
Great place to stay!
Amunique
LOVE IT HERE!
Demario
The parking lot was being remodeled and they blocked off Handicap parking mind you it was game weekend. The walking to accommodate the hotel was overwhelming only because they said the doors key fob reader wasn’t working on certain doors. Other than that service was amazing!
Teresa
This hotel has suites with basic kitchen equipment, along with an outdoor patio with a grill and fire pit. This makes it nice for a longer stay where you might not want to go out for every single meal. Folks took advantage of the patio and fire on a nice evening. The room was basic but comfortable. Staff were friendly and helpful.
David
G
Thomas
I booked this property because it listed a free airport shuttle and I incorrectly assumed a fair parking rate. When we arrived, we were informed that the key card system was broken so we needed employee assistance anytime we left our room. Their airport shuttle was free, but their price for extended parking was significantly higher than all other off-site parking companies. The staff were dismissive and seemed distracted.
Amanda
Loved this place. So comfortable and safe
Roosevelt
Due to system upgrades, my room key ceased to function, which unfortunately resulted in me being locked out of my room. This unexpected issue caused a significant disruption, as I missed important work meetings that were scheduled during that time.
I understand that system upgrades are sometimes necessary; however, I believe that better preparation or communication could have helped mitigate the impact on guests. I kindly request that you look into this matter to prevent such occurrences in the future.
Additionally, I would appreciate if you could consider any form of compensation or gesture to acknowledge the inconvenience caused.
Thank you for your attention to this matter. I look forward to your prompt response.
I understand that system upgrades are sometimes necessary; however, I believe that better preparation or communication could have helped mitigate the impact on guests. I kindly request that you look into this matter to prevent such occurrences in the future.
Additionally, I would appreciate if you could consider any form of compensation or gesture to acknowledge the inconvenience caused.
Thank you for your attention to this matter. I look forward to your prompt response.
Roosevelt
Due to system upgrades, my room key ceased to function, which unfortunately resulted in me being locked out of my room. This unexpected issue caused a significant disruption, as I missed important work meetings that were scheduled during that time.
I understand that system upgrades are sometimes necessary; however, I believe that better preparation or communication could have helped mitigate the impact on guests. I kindly request that you look into this matter to prevent such occurrences in the future.
Additionally, I would appreciate if you could consider any form of compensation or gesture to acknowledge the inconvenience caused.
Thank you for your attention to this matter. I look forward to your prompt response.
Jason
Great place to stay!
Angela
Beds are always Comfy, staff is great. I stay here frequently and, unfortunately this time my room stunk horribly. The lady at the desk was great and offered a different type of room but it wouldn’t have worked for us. She gave me room spray which helped for a little bit but not long.
Haley
Not only is the hotel awesome, but the staff is incredibly customer-service oriented! The rooms are extremely nice and big!
Jessica
The property hasn’t been updated, the room smelt awful.
Joseph
VERY exceptional is all areas.
Autumn
Staff was very kind, rooms were clean, breakfast was AMAZING. Would stay here again 10/10.
Arianna
Very clean and quiet stay
Rebecca
Everything was ok. It was a good uneventful stay
Darryl
We were in KC to celebrate our granddaughter Raegan’s graduation from Accelus Academy and her 16th birthday. Kayla Lathrop offered us the use of the meeting room, so we were able to decorate and have a party for Raegan. Kayla was great! All the staff were helpful and friendly during our stay. Thank you Kayla and staff for helping us make lasting memories for Raegan and our family!!
Guy
Excellent room, track lighting did stop working but no big deal
Marvin
An excellent hotel. I will stay there in the future,
Jitka
Nice place, clean
Susan
Hotel is clean, has friendly staff, coffee is good. Especially nice is the fact that it is a quick and easy drive to the airport.
Jacqueline
Amazing!!
Debbie
This is my preference to stay here when I'm flying. Love the airport service and the staff. New renovations are great except there's no mirror outside of the bathroom for two people to get ready. The full length mirror on the bathroom door would be better utilized on a wall in the room.
Brandon
This hotel and the room was incredible. It was such a blessing to our family.
Roxane
Loved well equipped kitchen for suite.
Carlease
No complaints. Room was nice, clean and quiet. What more could you ask for.
David
clean and friendly
Fredric Bruce
Attentive staff. Well-designed room. Luxurious shower. The room was cramped and not soundproofed from elevator noise
Thomas
Quality far exceeded the price point. Exceptional breakfast. Comfortable bed. Well appointed room
Beverly
Close to airport and also downtown KC. Friendly and helpful staff
Angela
Thinking i got bed bed bites from this hotel. The guy that checked me in was not helpful at all when asked questions, more concerned about the game on tv. Breakfast was very disorganized, understandable since a large tournament was in twn but still disappointing
shelley
The hotel and room were clean. Staff was friendly.
carrie
nice and friendly staff
clean. nice, large bathroom. beds were comfy. nice to have a kitchen (fridge, stove, mic, etc). staff were very friendly. felt safe with children. salt water pool was nice but the lights were never on.
Rachel
Nice clean room. Comfy bed
Dallas
The weekend we stayed at the property was a very busy weekend with multiple families staying for various events (a dance competition and baseball tournament) as well as what I would assume is the normal fly in/out stays. My husband and I were in town for just a weekend away to celebrate my birthday. This was our 2nd stay at this hotel (we didn’t even realize we booked the same place we had stayed previously and were pleased to see when we arrived as our last stay was excellent as well). The property was clean
Verified traveler
Hotel was very clean and beds were comfortable. The room was nice and everything worked as it should. Breakfast was excellent! If there was anything to improve upon I would say make sure there is some sort of button to press or way to get someone's attention at the front desk late at night for late check ins. We had to wait a few minutes, but it was not a big issue.
Christopher
Great stay
This was an amazing stay, top notch all the way around! The bed was like a cloud, the breakfast was hot and tasted great! Staff was very professional and friendly!
Chris
Very clean, polite staff & comfortable beds.
Andrea
Good stay
Lori
Perfect for getting to the car rental return early at the airport just minutes away. Got a good nite sleep and up early. Offered a cold breakfast for those super early flights ... hot breakfast for those later.
Would book again!
Would book again!
Ryan
Great service from front desk associate and transportation associate.
Verified traveler
Nice clean hotel, friendly staff. Nice room
Verified traveler
Clean, very well appointed
Verified traveler
Quiet
Quiet room near the airport.
Regina
It was a basic hotel near the airport. Not sure I would choose it again.
Abdikadir
Good
Christian
Super clean, friendly staff
Jessi
Close to airport, friendly staff
jason
Townplace Suites is one of our favorite places to stay, modern, a lot of space, big kitchen, sitting area, great bed and smart tv, love it
Verified traveler
Not happy
I booked here with group of friends specifically so we could get double beds. When we arrived we were told they were out of double beds but the King suites had a pullout couch. 1)Sleeping on a pull out sucks 2) I'm not paying $200 a night to make my own bed.
They did offer to move us across the street, but since we didn't have a car that wasn't viable. They should have contacted us in advance.
They did offer to move us across the street, but since we didn't have a car that wasn't viable. They should have contacted us in advance.
Rebecca
This property is so nice. The staff is very friendly and helpful. It’s nice they have the shuttle and we can park our vehicle here while traveling
Marie
Clean. Quiet and very nice stay
David
Great Place to Stay
The staff was very friendly and helpful in all our interactions. Facility was very clean and well equipped with many amenities. They provided shuttle services that were very prompt and convenient.
Nathan
Things were great. Exhaust fan in room 208 did not work so the bathroom got extremely foggy when I took a shower. Everything else was fine.
Michael
Great
David
Subpar internet speed
Elaine
The hotel was very clean, bed was super comfy. The hotel staff were very courteous and helpful. Would def stay here again.
Verified traveler
Yeah Cooper!
Thanks to Cooper for helping retrieve a coat that fell off the luggage cart.
I had a hard time with internet.
I had a hard time with internet.
Carlos
Convenient and airport shuttle was great!
David
Convenient location, great staff. Internet speed is sub-par.
Becky
The property was convenient, near the airport. There really isn't much else to do around the hotel itself. The rooms were nice and clean.
Cooper at the front desk was outstanding! Excellent service.
The shuttle experience will be why we will not stay or recommend this hotel again. We signed up for the morning shuttle to catch our flight, the driver took off right in front of us, came back to get us and was very rude and upset. We had to ask her to stop yelling in front of our small children. The driver continued to complain about us, the shuttle, her schedule, her \"vacation time\" etc the entire way to the airport. Our extended family was on the following shuttle to the airport and reported that the driver was still complaining about us to them! Once we arrived back in town; the shuttle took 30 minutes to arrive at the airport, the driver got locked out of the shuttle once there, *different driver from the previous ride, complained about her evening and shift and how overworked she was the entire ride. Our extended family got in at 4am the next morning and was not able to take advantage of the \"24 hour\" shuttle service. Very disappointing.
Cooper at the front desk was outstanding! Excellent service.
The shuttle experience will be why we will not stay or recommend this hotel again. We signed up for the morning shuttle to catch our flight, the driver took off right in front of us, came back to get us and was very rude and upset. We had to ask her to stop yelling in front of our small children. The driver continued to complain about us, the shuttle, her schedule, her \"vacation time\" etc the entire way to the airport. Our extended family was on the following shuttle to the airport and reported that the driver was still complaining about us to them! Once we arrived back in town; the shuttle took 30 minutes to arrive at the airport, the driver got locked out of the shuttle once there, *different driver from the previous ride, complained about her evening and shift and how overworked she was the entire ride. Our extended family got in at 4am the next morning and was not able to take advantage of the \"24 hour\" shuttle service. Very disappointing.
Ann
Very nice suite.
Julie
Easy check in, good communication, convenient to airport
Harry
Excellent warm breakfast, excellent service, excellent room excelpri e,free shuttle service
Jennifer
Great stay
Anne
LIKED THE BREAKFAST, KITCHENETTE IN ROOM AND STAFF WAS KIND
Location & surroundings
TownePlace Suites Kansas City Airport
11812 NW Plaza Cir, Kansas City, United States
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TownePlace Suites Kansas City Airport
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