Name: KCI Lodge
Address: 11300 Northwest Prairie View Road, Kansas City, 64153, US

8/10

Excellent

24 Jul 2026

Darrell

Ok

6/10

Pleasant

17 Jul 2026

praveen

It's okay for a desperate nite..

Self

2/10

Poor

14 Jul 2026

Anna

Disgustingly dirty room. Old ran down and would highly not recommend

Family_with_children

2/10

Poor

12 Jul 2026

Aaron

Room stinks, flies in the bathroom and poor customer service

Self

4/10

Poor

04 Jul 2026

carlos

AC was fine

2/10

Poor

04 Jul 2026

Edward

The room was nasty the carpet and bedding was stained the room stunk of mold mildew and smoke (it was supposed to be non smoking room) the front counter staff was extremely hateful and confrontational when we complained about the room. The final straw was when we pulled the covers back on the bed and found bed bugs they refused to give us a refund so we paid for a night that we didn't stay there. If your choice is to stay there or sleep in your car or even out side save your money and sleep out side or in your car

Friends_and_family Family

8/10

Excellent

26 Jun 2026

Orlando

I love that the place was in a peaceful location.
Great coffee.

Family

2/10

Poor

09 Jun 2026

anita

Couldn't even take a shower no water. Bedding had stains and cigarettes Burns

Self

2/10

Poor

27 May 2026

Lisa

Very strong Smell of cigarette smoke throughout building. Parking lot was not secure. Building was not well maintained. No screens on windows & had a wooden stick as a lock. No coffee maker, no hair dryer, no ironing board, no phone. There was a u tame put bull in next room. There was yelling at 2am from neighbor tenants no phone to call to complain. Dirty bedding laundry & clothes sat in hallway for 2 days. I would not recommend this place. There were several homeless & possibly drug activity within complex. Charged for late checkout

10/10

Exceptional

21 May 2026

Yvonne

We only stayed overnight. The only person we talked was when we checked in

Friends

8/10

Excellent

28 Mar 2026

Javier

Good service

Self

6/10

Pleasant

13 Dec 2025

Aaron

Sink did not drain well.Bathroom small. Staff not to friendly

Business Family

2/10

Poor

08 Oct 2025

Daniel

The whole hotel reeked of cigarette smell & pot. Even in the room we stayed in. Bed very uncomfortable. Could not sleep there was to much noise from other guest all night long, and also because of the smell. We will never stay t this hotel again. I will also be reporting this to Expedia. This the worst hotel I have stayed in. I will also be posting this on social media

Leisure Partner

8/10

Excellent

29 Sep 2025

Tirria

It wasn’t what it look like on the website.

2/10

Poor

05 Sep 2025

Jeremy

Stay somewhere else

Old outdated hotel with cockroaches

Self

6/10

Pleasant

02 Sep 2025

Gay

Flap inside toilet kept dumping water all night. The water shut off valve to toilet was nonexistent. Manager didn’t seem to care that I didn’t get any sleep nor that the toilet was broken.

Leisure

2/10

Poor

29 Aug 2025

Taylor

Awful experience

Never got to stay. We got there to check in and the guys told me he sold our rooms to someone else. Probably a good thing considering it was the most disgusting hotel I’ve seen in a long time. There was a bad smell and it didn’t look like it had been cleaned in weeks.

Friends_and_family Family

2/10

Poor

10 Aug 2025

William

Didn’t even check in. People outside doing drugs and it’s super run down. Lot lizards and wouldn’t recommend to anyone. Walked in then right back out. Went somewhere else.

10/10

Exceptional

23 Jun 2025

Gilbert

A nice place to spend a night or two

4/10

Poor

19 Jun 2025

Tena

Not a nice hotel, we left

We ended up leaving this hotel. It's very run down and has bugs. There was even a smashed dead bug on the wall.
We wanted to stay at this hotel because it's so close to the airport.
I also didn't feel safe here.
Very grungy, scary and gross.
Also you couldn't even check in until 4:30pm and checkout was supposed to be early too

Friends_and_family Family

2/10

Poor

25 May 2025

Verified traveler

Horrifically dirty gross and unsafe looking

Check in took forever, the hotel looked grundgy and unclean. We checked out 10 minutes after we walked in the room. It was disgusting. It smelled like smoke, it was supposed to be a non smoking room. The lock was broken on the door, and the whole place felt unsafe. The room smelled like mold and cat urine. There was feces in the toilet. You could not pay me enough to spend a night there

Partner

4/10

Poor

21 May 2025

Verified traveler

Meh

It reeked of smoke. The whole place. I guess it's what you'd expect for the price. Was hoping for a bit better. We could hear the people and what their conversation was about in the next room. Kinda wondered out clean the beds are?

8/10

Excellent

19 May 2025

Keimari

I only stayed for a couple hours but everything was good.

Business Friends

2/10

Poor

17 May 2025

Dawn

This is not going to work this is terrible

2/10

Poor

12 Apr 2025

Iran

Need to be refund back to my account on my card

6/10

Pleasant

12 Apr 2025

Stephanie

It wasn't too bad for a one night stay.

2/10

Poor

23 Mar 2025

Christina

BEDBUG INFESTED

They have a bedbug infestation. My husband and I were only in the room for about an hour before we were being attacked by bedbugs. We told the front desk and showed them the bugs, they moved us to another room and the same thing happened after about 30 minutes. We left and were refused a refund. They denied there being any bedbugs even though we had brought dead bugs to the desk to show, and several photos, and bites all over us. DO NOT STAY HERE.

Partner

6/10

Pleasant

10 Nov 2024

Bertha

Olor a cigarro en la habitación

Business_and_leisure Family

4/10

Poor

11 Oct 2024

Scott

Fleabag hotel

Horrible service and hotel cant believe this place was on hotels.com

Partner

2/10

Poor

09 Oct 2024

Rebecca

Was asked if I wanted a smoking room, said no, was given a smoking room anyway and coughed all night, eyes burning too

Business Self

2/10

Poor

30 Sep 2024

Verified traveler

Horrible Place to Stay

Did not stay for both nights. Room was run down and had bugs.

Friends_and_family Family

2/10

Poor

29 Sep 2024

Avery

The place is super sketchy. As soon as we walked in the door there was a grifter type trying to get us to pay for his room. Carpets were stained and had lots of pulled strings. The complimentary lotion in the bathroom was mostly used. Was damp feeling when we walked in the door, and AC was not on. There were 2 moths, a fly, and what my husband called a \"night bug\" sharing the room with us.

Leisure Family_with_children

2/10

Poor

01 Aug 2024

julia

it had a cockroach in the bathroom

Leisure Self

4/10

Poor

28 Jul 2024

Verified traveler

Bad

We got there at check in time 4:30 and was told to come back in a hour as the rooms wasn’t cleaned yet. The air conditioning I. The room wasn’t working and it was super hot they was told but there was nothing they could do. When we went to check our Boone was in office for us to check out all thigrther it was hottibkr

Friends_and_family Family

2/10

Poor

19 Jul 2024

Retha

Worst hotel ever

Worst hotel ever. Ants on bed. Bullet hole on ceiling, bathrub was black like never cleaned, carpet disgusting, something smeared on wall.

Friends_and_family Family

10/10

Exceptional

13 Jul 2024

Aileen

Everything good

Leisure Partner

2/10

Poor

06 Jul 2024

Erin

.

Leisure Family

6/10

Pleasant

05 Jul 2024

John R.

No elevator, no phone room

Leisure Family

2/10

Poor

29 Jun 2024

Vineet

The manager was HORRIBLE. So rude and disrespectful for no reason at all. Awful at his job

Leisure Self

4/10

Poor

03 Jun 2024

Kathleen

The walls are paper thin so you can hear conversations and TV's on both sides of you. The mattress is a box spring and difficult to get comfortable on. The sheets were grey and towels were stained. There were dead spiders on the walls and the tub was dirty. I didn't use the a/c because it rattled so bad. I was in a non-smoking but the hall was foggy with it and seeped under the door.
The staff was pleasant and efficient with check-in.

Leisure Self

4/10

Poor

29 May 2024

Ross

The ONE redeaming factor was its close proximity to KCI.
I have nothing else good to say.

Leisure Self

2/10

Poor

18 May 2024

Olivia

Very noisy. Very smoky odor.

6/10

Pleasant

16 May 2024

Bellissia

We stayed after a concert so I didn't have to drive back late at night. We just slept. So I have no complaints.

Friends_and_family Family

2/10

Poor

17 Feb 2024

Donald

I asked for non smocking room and Room 206 reeked of smoke smell that stuck on my clothes. Building is very dirty, has no elevator and exterior and parking lot are falling apart.

Business_and_leisure Self

10/10

Exceptional

04 Jan 2024

JACKELYN

Every thing was good

Business Family_with_children

2/10

Poor

03 Jan 2024

Marika

Not worth my safety

After securing my reservation online, i called the facility to inquire about early check-in. It was 1;45pm. On-line stated that their check-in was 4:30pm. Upon finally reaching a person to speak to....i was treated with rude haste and hung up on. I drove to this facility and sat in the parking lot to observe.
This hotel looked shabby, the parking lot was rough terrain. It appeared to be a seedy, unsafe, unsecure environment. I did not even go inside. I wasted money because of the rude treatment to myself, a paying customer. And because of the ill, unkempt visually, and unsecured feelings of the outside environment i did not even want to stay. Refund please.?!

Friends_and_family Friends

2/10

Poor

01 Jan 2024

Dana

I want my $ back this place is filthy everywhere you look. Not going to shower in sleep in the bed. I took pictures and video and keep finding more sand more disgusting things. They need inspected. Please contact me. 913.304.2304 and refund me or guve me credit
Oh and i called ahead and said i was on a lifting restriction and on disability and im on the 3rd floor with baggage. I had to tip the guys to get baggage up three flights plus difficult for me to walk due to NO elevator!! How am i suppose to get my luggage down? . I have no more cash! Very frustrated disgusted and disappointed this hotel is even open and able to have guest!! Deplorable

Dana Bernard

Leisure

4/10

Poor

29 Dec 2023

Diana

Run down. In need of repair and cleaning.

Leisure Self

8/10

Excellent

21 Dec 2023

Shirley L

The stay was good and the staff was friendly and professional

Self

10/10

Exceptional

25 Oct 2023

Aaron

Easy at check in and quiet

Business_and_leisure Partner

8/10

Excellent

23 Oct 2023

Thea

Fluffy pillows

The only issue i had was the air conditioner was a mess. It was so loud i couldn't sleep. However, my check in was good, the room was clean, and the pillows were fluffy.

Self

2/10

Poor

25 Sep 2023

djinny

Should not be in business
I’ve never been to a shelter until last night and think I real shelter is a lot better

Business_and_leisure Self

2/10

Poor

20 Sep 2023

Verified traveler

The worst hotel experience ever!

So I booked an accessibility room and I'm given a third floor room and no elevator in this hotel. But it gets better I finally climb the stairs and my key don't work. I go back down to get a new key and climb all the way back up and that key don't work. After the employee tried several times and went to use his key a man inside the room opened the door and said \"There's someone in here!\" That was horrifying for him, us and the guy who was staying in room 310.

Partner

4/10

Poor

15 Sep 2023

David L

Room smelled musty and damp...carpets felt damp , meth heads everywhere, arguing in parking lot at 2am , someone working on their car til midnight right outside our window...parking lot in horrible condition...desk clerk very nice though.
.we will NOT be back

Leisure Partner

6/10

Pleasant

05 Sep 2023

Abdullah

Make sure t.v. works properly

Room was clean & the bed was comfortable but; the television was never up to par. The lady came and fixed usb cord t.v. worked only manually never remote; otherwise micro & refrigerator cool.

Partner

2/10

Poor

26 Aug 2023

Ibrahim

Horrible cleanliness, place wasn’t clean at all, stains everywhere, bathtub was nearly black from the stains, bedsheets had stains, lamps had stains, walls had stains, found what looked to be a blood stain on the sheets, cigarette burns on the sheets, strong smell of cigarettes and marijuana in the lobby, the building itself isn’t clean and the only way I could get a refund and cancel my stay was to file a dispute through my bank since they are extremely unorganized. The lady at the desk gave me a number to call to cancel the stay, I call that number and it goes straight to her. I wouldn’t recommend staying here, spend a few extra dollars to get a place to stay that’s actually worth it.

2/10

Poor

25 Aug 2023

Michelle

It’s so gross here and major water damage. I’m looking for somewhere else to stay tonight - my non smoking room reeks of smoke

Business_and_leisure

2/10

Poor

25 Aug 2023

scot

BAD SERVICE !!!!!!

I paid in cash at the motel and they REFUSED to give me a Receipt when I checked out!! When I checked in, I had to call some one on my phone and wait for over 10 minutes for some one to check me in!!!!

Business

2/10

Poor

25 Aug 2023

Cara

There was no running water out entire stay. Was told main break but next door had water.

Leisure Partner

10/10

Exceptional

07 Aug 2023

Julia

It feels like you are in the country cause there's nothing else on that road
And the road is a dead end
But I always enjoy my stay there

Leisure Friends

2/10

Poor

05 Aug 2023

Kathryne

Please reconsider and go elsewhere!!!!

When asked if I had a pet, I did confirm I did have one in the car but it was going to family and not staying with us. I was met with yelling and a demand for $50 deposit that I was supposed to receive in full plus $20 per night. I did try to explain but the yelling just increased and I was threatened that there was no way my booking would be honoured. So I did pay the deposit, canceling the arrangement made for my cat, and fully expected the deposit to be refunded. It was not fully refunded, but wasn’t worth going back for. The hotel itself was disappointing and I did keep my room as clean as possible, even though there was obvious neglect. The guy screamed at a guest for smoking in a smoking room because it set off a smoke detector the guest was not responsible for. The guest apologies but the guy screamed he was going to kick him out if he smoked in the smoking room again. This isn’t a professional establishment and there isn’t a hint of a decent amount of human courtesy or honesty here. I don’t recommend it and encourage you to reconsider the place $5-$10 more. I promise it’s worth the extra money to stay elsewhere and avoid this plague.

Partner

2/10

Poor

11 Jul 2023

Trevor

The owner and the works parked in the porte cochere. Making it hard to bring your luggage in and out of hotel. The owner and workers treat this place like a toilet.

Business Self

6/10

Pleasant

10 Jul 2023

Julia

Nice hotel
Looks like it's in the country

Leisure Pet

2/10

Poor

10 Jul 2023

Chris

My family got to the room and the hotel reeked of weed and sketch activities. The sheets had blood and other \"bodily fluids\" on them. The booking was for 2 nights but there was only 1 night on record (confirmed with hotels.com it was correctly made for 2). The room was overall super gross and my family was scared to stay there. Had there been another hotel available within an hour we would've just left the room and booked somewhere else. Do not stay here.

Friends_and_family Family

6/10

Pleasant

10 Jul 2023

irish

not all bad

upon arriving on sit the hotel clearly needs maintenance to improve curb appeal it had faded chip paint total lack of perimeter security front entrace was manned but anyone could enter the rear door saw no form of security homeless and vagrants on external property and trash under rear steps i think someone homeless was living there the entire hotel smelled of pot it was the best price we could find in the city which most would consider cheap and at least the rooms were pleasant and secured from inside

Friends_and_family Family

2/10

Poor

09 Jul 2023

Samuel

Smelled terrible. Unsanitary. Sketchy location. Sketchy persons in parking t

Leisure Family

6/10

Pleasant

09 Jul 2023

kelly

The staff was great it's just an old hotel and needs updating

Leisure Partner

2/10

Poor

08 Jul 2023

Drew

Dont do it

Leisure Family

2/10

Poor

08 Jul 2023

Daniel

Property was in HORRIBLE condition. Reeked of smokers even tho it was a nonsmoking room, sheets were stained and dirty, whole place was in horrible unkept shape, didnt feel safe for my family but had no other option as everywhere else in a 20 mile radius was sold out....

Leisure Family_with_children

4/10

Poor

07 Jul 2023

Angie

Got the room to stay for 2 nights. Our tv in the room did not work from the first night and they never tried to do anything about it. The hallway smelled like cigarettes even though we had \"no smoking\". Would not stay there again.

Partner

6/10

Pleasant

27 Jun 2023

Sabine

It smells extremely like cigarettes and cold use an update. Staff was friendly!

Leisure Family

8/10

Excellent

26 Jun 2023

Evan

Cheap place to spend the night. Wish they had shuttle transport from the KCI airport.

8/10

Excellent

24 Jun 2023

kelly

The disability access is very limited in this hotel/ City code only requires one room to be accessable to be in compliance
My ole' man is wheelchair handicapped and couldn't get the wheelchair to fit thru bathroom door and it's a small chair in relation to others I've seen

Partner

10/10

Exceptional

21 Jun 2023

Thea

Worth the money spent

Partner

2/10

Poor

14 Jun 2023

Hiltje

The room smelled like drugs had just been done in there and the bathroom was disgusting!

Leisure Partner

10/10

Exceptional

06 Jun 2023

Nae

The staff here is really nice . The rooms are spacious, nice price and pretty clean for the most part .

Leisure Family_with_children

4/10

Poor

19 May 2023

Dale

Bad start to our trip

Front desk agent was completely confused during the whole process. Had used our reservation slip for a prior guest using out rate. Then after trying for twenty minutes to correct he had to start over and handed us a reservation slip to sign and the date was almost double. He then tried again an finally after 30 minutes he for it right. The room was so run down prior maintenance was absolutely horrendous. Will not stay there again.

Partner

10/10

Exceptional

16 May 2023

Robbie

It was an affordable price for a unforeseen layover.

Leisure Self

2/10

Poor

16 May 2023

gary

Not clean smell very moldy and staff are not nice people can smell pots. Charge us more for per pet supposed to be 20 per pet and I have two made us give them the 100.00 or we can’t have pets

2/10

Poor

08 May 2023

Georgi

The property is in terrible shape. Dirty sheets and towels. Not safe!

2/10

Poor

08 May 2023

Michael

Filthy

This hotel is filthy. No water the next morning for a shower.

Business

2/10

Poor

08 May 2023

dean

Do yourself a favor and avoid this place

Worst hotel I have ever stayed at, took 30 minutes to check in because old guy behind the desk figured paperwork was more important. Room was dirty, found items in drawers left by last people to use the room. I highly doubt they own a vacuum or don’t know how to use it. Shower never did work and drain in sink ran very slow. Overall the room had an odor that I couldn’t identify, had to use the air to circulate it because the window had no screen so couldn’t open it even a little to air it out. Being someone who is charge of a cleaning crew for a college I was appalled by the lack of care by the workers or management. I would say the high reviews are made up by management of this property, no way I would have wasted my money here.

Friends_and_family Family

2/10

Poor

01 May 2023

RILEY

Whole place smelled like cigarettes. Key cards don’t work. Staff tried to double charge me. Period blood on one of the beds. Place needs to be demolished. It’s like an abandoned hotel someone started charging people to stay in. It’s that bad.

Business Self

10/10

Exceptional

25 Apr 2023

Daniel

Great Location

Business_and_leisure Self

10/10

Exceptional

24 Apr 2023

Kyra

This place was exactly what I expected for the price plus friendly service . Thank you KCI Lodge. I will be returning on my next time trough.

Leisure Family

2/10

Poor

22 Apr 2023

John

I booked the wrong date. Went to change it and they wouldn't work with me at all and refused to give me a refund. Terrible incompetent management

Leisure

10/10

Exceptional

07 Apr 2023

Thea

Great room

The front desk help was very friendly and check in didnt take long at all. My room was warm and comfortable when i arrived and the bathroom was very clean. No issues at all!!

Self

10/10

Exceptional

21 Mar 2023

Centauria

Nice to sleep

Leisure Family

10/10

Exceptional

14 Mar 2023

akimoto

I don’t the smell in the hallway smells cigarette.

Business_and_leisure Self

6/10

Pleasant

13 Mar 2023

Sue

The location for this property was good and close to anywhere I needed to be. Rates were affordable. The clerk was not as friendly as most clerks I meet upon check-in. It was the only motel I've stayed in in KCMO that didn't have a 3:00 pm check-in. The room wasn't ready when I was able to check-in. I believe that was partly my fault because I was put in a non-smoking room. The other staff that I met were wonderful. The microwave/refrigerator in the room didn't work. On my last day, before my 10:30 am check-out, the vlerk mentioned before knocked about 20 times on my door at around 9:45 am and brought someone who upgrades the rooms into my room and had him look at the walls to paint, pulled the curtain back, took him in the bathroom, etc. Aftet 10 minutes they finally left. This was a very rude thing to do when check-out was so close and it could hsve waited until I had checked out. When they were leaving, I wasn't thanked for letting them disrupt my time. They just walked out and shut the door. This is probably the 3rd/4th time I've stayed here and this will be my last. The security is lacking. They don't secure the outside door entrance ftom the parking lot and anyone could walk into the motel.

Leisure Self

2/10

Poor

12 Mar 2023

Liem

Grubby room, bathroom heater and hair dryer do not work

2/10

Poor

28 Jan 2023

Mackenzie

It was dirty

8/10

Excellent

17 Jan 2023

Chester

It's exactly what you'd expect for the price. Conveniently close to the airport and not to far from a shopping plaza. Very quiet and the rooms tho older clean. My only major disappointment was the check in and out time. 4:30pm check in is extremely late and 10:30am is early. Besides that it served it's purpose for the cost.

Business Self

10/10

Exceptional

14 Jan 2023

Victor D

Quick check in

Business_and_leisure Self

10/10

Exceptional

24 Dec 2022

Verified traveler

very nice staff. the owner is grate and very understanding an helpful.I will def be back.ty

Friends_and_family Friends

6/10

Pleasant

10 Dec 2022

Gerardo

Checked in 12/10 afternoon on 3rd floor they allow somebody to bring really loud stero in to there room and almost shake walls with base its almost 10pm and there party stipl going was looking for hotel to stay at for next month for wokr and no thanks not this one when they allow that kinda s*it to go on onside there hotel

Business Self

2/10

Poor

05 Dec 2022

Michelle Ann

Bery nasty rooms was full of bed bugs and i have pitures and so on just pure nasty dont know how they can be still open

Leisure Friends

8/10

Excellent

29 Nov 2022

Luckenson

It was a good experience

Business_and_leisure Family

10/10

Exceptional

20 Nov 2022

Lawrence

By the airport

Business Family

6/10

Pleasant

15 Nov 2022

Shana

Quiet secluded. Perfect for the area I needed.
Continuous fan option was very helpful. Had cable but weather made some channels not work.
Hair dryer did not work. Outlets lacking and in inconvenient places also did not hold plug in. No in room coffee maker.
Very out dated but served the purpose.

Business Self