Name: Days Inn by Wyndham Kansas City International Apt
Address: 11120 Northwest Ambassador Dr, Kansas City, 64153, US

2/10

Poor

19 Jul 2026

Stephen

Stayed in room 221. Got a big suite cause we needed a good night's sleep. This is for sure not the place for that. Walking in we had to check in with a person on a computer screen. In the room the counters were sticky everywhere. The pull out couch sheets had stains on it. The beds were rock hard. Tried to fall asleep and apparently we were right above the laundry room that was going all night. It was so loud and our bed vibrated all night. For breakfast you are given the option for yogurt and two kinds of frosted flakes. This place in not worth the money. The pool was out for maintenance, the bathrooms in the lobby were down for maintenance. The elevator was down for maintenance. Even the side exit doors for emergency exits wouldn't open. We thought with this being an international hotel it would be better but this is the worst days Inn I've ever stayed at in my life

Friends_and_family Family

4/10

Poor

18 Jul 2026

Dale

Building was a terrible condition. TV didn’t work when I got there always were dirty. Back door was never closed. Anybody could walk in building was in terrible condition.

Self

4/10

Poor

15 Jul 2026

ANDREA

Just for the stay

Partner

2/10

Poor

14 Jul 2026

Brock

the property is gross, the room felt wet, like the air the bed the carpet were all extremely musty, pretty sure I got bitten by multiple bugs. the front desk manager is overly fake nice like annoyingly fake while i heard the way he talks down to his staff. I would never stay again nor would I recommend anyone one else

Family_with_children

4/10

Poor

12 Jul 2026

Brayan

We found bed bugs on the bed

Family_with_children

4/10

Poor

10 Jul 2026

William

Weird checking in via tv screen with someone remote, physically present staff tries to be helpful but seems alone in this and without resources. Hallways weren't clean, Started in terrible room without any amenities, almost left but switched to better room. Won't return as the place is now.

Self

4/10

Poor

04 Jul 2026

Patricia

The facilities need to be improved, there was rust on the bathroom door frame. In the breakfast area the microwave and countertop were very dirty, sandwiches didn’t look appetizing.
In the room the bedspread had a small brown stain. The was a piece of what looked like a toe nail on the floor. The ironing board was stained. There was a small bug crawling outside our room.
AirPort shuttle was a convenient service, with a $5 fee per trip.
Check-in was with someone through a camera, which I’ve never seen before.
Staff was courteous.

Friends_and_family Family

2/10

Poor

02 Jul 2026

Trevor

The tv didn’t work at all. There was trash in the halls, a half drank water in the fridge and a sock from the guests before on the floor, in the middle of the room. This was the most, un-clean I’ve ever felt and I would have felt better off in my car! However the AC did work, so there was that. However - charging the prices they do for this hotel, and the AI check in process - it’s not worth it at all. You’ll regret it as the photos make it look much better than it is.

Self

2/10

Poor

27 Jun 2026

Fausto

Si bien era uno de los más baratos para una noche que obligatoriamente me tocó quedarme cerca de aeropuerto Kansas, fue una pésima experiencia habitación vieja mal olor parecía que saldrían muchos bichos casi ni dormir pude, además el recepcionista parecía un indu que no se hacía entender desde la máquina y el shuttle nunca llegó al aeropuerto porque tenías que llamarlo en fin pésimo

Self

2/10

Poor

26 Jun 2026

Pauline

Found a bed bug in the hallway.

Management tried to tell me it was a bus fly. Those two things look very different. It’s a bed bug. Will attach a picture here if the app allows.

Something to know I never post negative reviews but I’m trying to save folks from bringing bed bugs back home with them. Do yourself a solid and do not stay here. I threw out my luggage and most of my things that I had packed for my work trip because I refuse to bring bugs home with me. Bed bugs are super tough to get rid of once an infestation occurs.

Also I had a feeling this place was shady when upon checking in they offer you a free snack for an on the spot 5 star Google review. I didn’t participate as I got in late and wanted to get sleep way more than a late night snack.

I now know why they solicit reviews before you get to the rooms

Business

8/10

Excellent

26 Jun 2026

William Zamora

Todo Ok

8/10

Excellent

24 Jun 2026

Angela

Was different to not be greeted by someone in person and instead stand at a Kodiak.

Family_with_children

2/10

Poor

21 Jun 2026

Marcus

Expedia - You should feel ashamed of giving folks an option to book a room at this place. For what we paid this was by far my worst experience when booking a room with you guys. Room was awful, and unclean. There was no staff in site (good luck asking for towels or sheets), only a counter kiosk with a guy offshore checking you in). Never again.

Family_with_children

10/10

Exceptional

20 Jun 2026

Colin

Staff were exceptionally helpful. I had no vehicle so John on reception gave me a ride to a nearby deli to pick up a bite to eat.
Above and beyond.

Self

2/10

Poor

20 Jun 2026

Elizabeth

The property unfortunately was not very well maintained. The room was in need of repairs in the restroom. Upon arrival the room temperature was 60 degrees and too cold. The tub faucet was falling out of the wall. The bathroom had one coat of paint and was missing a second do it looked unfinished. This property needs a lot of work to

Self

8/10

Excellent

12 Jun 2026

Jerome

Virtual kiosk check in was strange but worked. Did not see another human during our stay

8/10

Excellent

11 Jun 2026

Brian

Interesting check in and out process, all done remotely. The hotel has a shuttle, so can't beat that. Reasonable rates. Place to rest your head when you need it.

Partner

6/10

Pleasant

01 Jun 2026

Amy

Everything

4/10

Poor

22 May 2026

Karina

They should do daily clean to check often to customers needs

2/10

Poor

29 Apr 2026

Laura

Unfortunately we had such a bad experience we didn’t even unpack. The room we were assigned had roaches. We took pictures and videos and ended up getting our money back from Expedia. I will mention the staff were essentially non-existent and the one guy who worked there was quite gruff and made no attempt at pleasantries, ignoring us to the point I thought he was a customer at first. The majority of our interaction was with a woman through a kiosk. The lack of cleanliness was completely unacceptable.

Partner

6/10

Pleasant

23 Apr 2026

Jamie

The room smelled like wet dog. There were add-ons for $25 I could check in early. Shuttlecost was $5 each person. There was a few things in you could buy to eat or drink. Drop off for the shuttle is in the bottom part of the airport where there was no help with bags or check in. Very inconvenient since I needed a wheelchair check in had to take my bags across three lanes of traffic up an elevator before I could get to someone who could help.

Friends_and_family Family

4/10

Poor

20 Apr 2026

Ruth

Room was fair, staff member polite, NO BREAKFAST, yogurt, coffee, instant oatmeal. SUCKS. blow dryer didnt work and no body wash in the shower dispenser. NO STAFF AVAILABLE AT ALL ON SUNDAY

Family

4/10

Poor

20 Apr 2026

Bethany

No continental breakfast. There was nothing but some outneal and coffee. The beds made a weird noise when just getting into them.

Friends_and_family Friends

10/10

Exceptional

18 Apr 2026

Brionna

Breakfast there was none

4/10

Poor

16 Apr 2026

Christine

Becareful of what you say in the lobby, the self check in screen can hear what you say and you then can see the words that you spoke on the screen for others to see. The pool was closed due to not passing state/local inpsection.The bed fram handle on the side is not in a good spot, it made a bruse on my upper thigh. Other than that, if you need a place to sleep it will do for a night. $ 5 for a shuttle ride to the airport. The female shuttle driver was not pleasant. Would not stay there again. The room was clean though.

Self

2/10

Poor

13 Apr 2026

John

If I could rate lower, I would. This place is uninhabitable. The rooms were filthy with broken equipment. The television was dangling off the wall, as was the lighting panel. The microwave and refrigerator were not operable. The beds were made of metal and continuously made noise. No one ever cleaned the room or replenished the towels during the three night stay. The window had no screen and was a hazard. The electrical panel was detached from the wall and there were NO security locks (hotel door latch) on the door. The hot and cold water faucets were reversed. If it was not non refundable, I would NOT have stayed even 1 night!!!

Family_with_children

4/10

Poor

12 Apr 2026

stephanie

Property old and not kept well. No front desk PERSON. Beds are aluminum. Not well lighted. Would not stay here again

Friends_and_family Family

4/10

Poor

12 Apr 2026

Michelle

When we

2/10

Poor

01 Apr 2026

Michael

It's a very dirty place inside and out

Family

2/10

Poor

29 Mar 2026

Michael

The property is ok. But needs more upgrades

Family

6/10

Pleasant

29 Mar 2026

Tonja

The room definitely needs updated. Smoke detector was wrapped and taped up. Tub was not in the best shape.

6/10

Pleasant

22 Mar 2026

Dustin

No actual employee at check in desk. Everything done on a kiosk. Employee kept muting themself and talking to another employee off screen felt shady to me…

Partner

10/10

Exceptional

22 Mar 2026

Charles

Good and solid hotel. Great hotel shuttle to and from airport. Basic but clean room accommodations and surprisingly a decent swimming pool. All this at a reasprice located in a good area

Family_with_children

2/10

Poor

17 Mar 2026

Daylan

Not clean AT ALL.

Partner

8/10

Excellent

15 Mar 2026

Cassie Jo

Yes

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

KAYLEE JOANN

Everything was fine

Friends_and_family Family

2/10

Poor

13 Mar 2026

Rhonda

had to talk to a person on a kiosk to check in that took forever, worst idea Days Inn

Self

2/10

Poor

10 Mar 2026

Fatih

There was rust

2/10

Poor

22 Feb 2026

Linda

You check in with kiosk not an actual person. Dirty towels hanging on back of bathroom door. Second floor smelled of weed. Bugs in kids room people fighting middle of night and nobody to report to. The pool was open but as we walked down the hall in a window says pool closed by health inspectors which should have been posted on door and door locked so nobody could go in. This place was a dump it was so late by the time we got in to change hotels.

Friends_and_family Family

2/10

Poor

16 Feb 2026

James

The staff were horrible. Rude and disrespectful. They lied to us about having available long term parking for flying at KC airport. The rooms were disgusting. The pool was nasty. It is an extremely unprofessional business. They do their business through a kiosk of an Indian guy that is unprofessional.

Business Family_with_children

6/10

Pleasant

15 Feb 2026

Teresa

Offered the basics as expected. We had a quiet room with comfortable beds. We questioned how clean the room was due to finding personal effects from previous tenant left in the bathroom. Reservation was for four people but only provided with two sets of towels.

Friends_and_family Family

8/10

Excellent

30 Jan 2026

Maggie

The room was very clean. Staff courteous and efficient

Leisure Family

8/10

Excellent

28 Jan 2026

Maggie

Room clean. Virtual check in was a little unsettling

6/10

Pleasant

21 Jan 2026

Brandon

It was a hotel. The bathroom had a bunch of rust, but was clean. Bunch of weed smell in the halls and other areas but room itself was nice!

Business_and_leisure Friends

2/10

Poor

20 Jan 2026

Horace

Faulty water closet, noisy bed, it was a bad experience.

Business_and_leisure Family

10/10

Exceptional

10 Jan 2026

Edwin

Good

10/10

Exceptional

16 Dec 2025

Shaun

the staff were really nice and helpful. none of the staff were rude whatsoever. the hotel room was not dirty in any type of way. it was a great stay.

Leisure Family_with_children

2/10

Poor

30 Nov 2025

Kiffany

Upon checking in, we weren’t greeted! The worker was texting and didn’t acknowledge me at all

Business Family_with_children

4/10

Poor

28 Nov 2025

Kenneth

Upon arrival, it appeared they are understaffed. There was a note at the counter stating they went to the airport, and would be back shortly. Each person we encountered behind the counter had no personality. There was a side door to go outside to take our dogs to go to the bathroom. The door would not work from the inside, so we had to go out through the lobby, then around to the side. The free breakfast was terrible coffee,, bananas, yogurt, and oatmeal packets, nothing else. We had two rooms, and found roaches in both rooms. There is a metal base around the bed that sounded like a gong everytime you get in and out of the bed. Water stains in the ceiling. I personally would not recommend this place.

Friends_and_family Family

6/10

Pleasant

27 Nov 2025

Alisha

You are checked in by a machine with a person virtually and have to put your ID and such into the machine. Rooms are very old looking. It works if you are in a pinch.

Leisure Family

10/10

Exceptional

24 Nov 2025

Leland

Clean and cheap

Leisure Self

2/10

Poor

24 Nov 2025

Christian

Run down hotel, not clean and room smelled terrible. Non-smoking hotel that clearly had plenty of people smoking in it. Would never stay here again.

Leisure Family_with_children

6/10

Pleasant

02 Nov 2025

Pamela

It was ok

Business Self

10/10

Exceptional

31 Oct 2025

Pablo

Good customer service representative

Business

2/10

Poor

19 Oct 2025

Rosa

Did not get the rooms I booked just gave me anything and they were dirty was bugs crawling on bed they changed one of my rooms but still wasn’t clean smelled like urine and had to keep asking for stuff because it wasn’t in the room just one disaster after another I feel they really didn’t want to be bothered it was weird from the time we checked in rooms and hallway smelled like smoke and that was from the workers that lives there

Friends_and_family Family

2/10

Poor

19 Oct 2025

Alexander

The beds are very uncomfortable, and they have a strange, loud sound. I couldn't sleep.

Friends_and_family Family

2/10

Poor

08 Oct 2025

Erika

Reserved 2 rooms, got different floors, there was housekeeping at 9:00 p.m., 1 of the rooms with smoke smell and the other really strong bleaching smell.

Business Family

2/10

Poor

07 Oct 2025

Gabriel

There was roaches on the room and also crawling of room was all broken and the place stinks with a bad odor.

Business Family

2/10

Poor

06 Oct 2025

Becky

The ONE housekeeper for our floor was still cleaning at 7pm. She did the best she could with what she had, but i always carry a blue light and things were DISGUSTING! Had to request clean blankets in both our rooms. The rooms were unsafe as when you locked the door (even with dead bolt) people could come in. One room my kids were put in had what looked to be AX holes in the door and walls. You could see where the sink had beem pulled off the wall and they gerry rigged it to put it back on the wall using a 2x4 and probably 6 things of calking. There was NO safety locks onthis door AT ALL!! The bathtub faucet came of and hit my son when he ATTEMPTED to shower. I went down and damanded a new room for them, which wasn't much better. The shower didn't drain and the blankets were not clean. Also, for a room that sleeps 4, you were only allowed 2 towels and there were no wash cloths. Had to ask the house keeper for more towels and wash cloths. We had an issue with our reservations where we were double booked for the first night with no rooms for the second night. We went to the front desk and asked for the manager. We were told he would be there in the morning and he wasn't. They took my phone number and promised he would call me. I asked for my rooms to be comped, which is why, i believe, he did not call me back. While we came in after a long day, there were two other guests DAMANDING something IMMEDIATELY be fixed...this hotel has false advertising!! All the rooms we were OLD

Leisure Family

6/10

Pleasant

01 Oct 2025

Amya

It was a okay stay

8/10

Excellent

22 Sep 2025

Edward

Clean room helpful staff good airport shuttle parking is good and it’s air conditioned, so good for the Kansas Missouri heat

Friends_and_family Family

6/10

Pleasant

21 Sep 2025

Ahmad

.

4/10

Poor

08 Sep 2025

Nile

Do not recommend

This is an old hotel that has seen better days. The staff is poorly dressed and hard to understand. often several of them are gathered in the lobby on their phones, and other devices instead of the office booth. The rooms are spartan and have old furniture. The shuttle doubles as a equipment van.

Self

6/10

Pleasant

06 Sep 2025

LISA

It wasnt bad. Ok. Bed was hard. Coffee was ok. But price was affordable.

Partner

4/10

Poor

01 Sep 2025

Nathan

Seems like this location isnt managed much at all. Couldnt find an employee any time except check in. Mini fridge wouldnt get below 44 (unsafe temp) side doors did not lock or even close, soo not very secure.

Business_and_leisure Family

2/10

Poor

16 Aug 2025

Tifiny

They didn't have breakfast n they room are horrible

2/10

Poor

11 Aug 2025

NICK

Staff is terrible at this place
Pool was nice.

Business_and_leisure Family

6/10

Pleasant

06 Aug 2025

Angel

The room was just hiding a lot of issues the tub looked worn out the toilet seat was broken, the tissue holder had rust spots. The bed was clean and the room cool all in all could have been worse but also could have been better.

Leisure Family

2/10

Poor

05 Aug 2025

Barrye

Horrible stay!

This place was a dump in every sense of the word. The front desk service was awful and incredibly rude. There was no complimentary breakfast at all. The place was so dirty, old, and run-down. Linens were old and ratty. Hair dryer in the room didn’t work. Pay a little more and stay in one of the neighboring airport hotels. This was bad, bad, bad!

Partner

6/10

Pleasant

28 Jul 2025

Anne

Quiet but filthy.

we stayed for two nights over a Friday to Sunday stay. The room was quiet and linens were clean. However, the amount of grime and filth in the bathroom was hard to take. Lots of mildew on the tiles and corners, the bathroom fan vent was completely cover in dust and dirt. The shower curtain had not been changed out from the last visitor and it had something funky on it. There were un-spackled holes in the wall from a previous toilet roll holder. The bottom inside of the bathroom door had a large hole in it. Dirt and grime in the corners of the bathroom. The shower rod could have used a new paint job where it attached to the wall.
No ice bucket. No ice bag. Beds were ok and the table and nightstand area seemed fine. We were in Room 205, July 25-27th.
There seems to be a trend that hotel chains are being managed by people who bring the standards of 3rd world cleanliness to the USA. This is not acceptable if you are then going to charge 1st world prices. We have clean water and disinfectants and expect them to be used. MUCH more thorough cleaning needs to be done at this hotel in order for me to return or reccommend.

Friends_and_family Family

6/10

Pleasant

24 Jul 2025

Verified traveler

Nobody was present when we checked in. We called the number and the manager on duty was making an airport shuttle run, which is completely understandable, but it meant we waited quite a while to check in. Breakfast was a few packets of oatmeal and yogurt. There was coffee, but we had expected more options.

Friends_and_family Family

2/10

Poor

20 Jul 2025

Verified traveler

I would not recommend anyone to this place because it’s not worth your money to get this dirty place. Room smell, tub is not draining, pillow case is dirty, and cockroach crawling around. Not only that, they only supply one towel for shower because they don’t have any. My overall is that this place is not worth your money.

Friends_and_family Family

4/10

Poor

20 Jul 2025

Ady

Only stayed one night. Hard to open door to room because carpet was blocking it from opening. Room had a weird almost mildew like smell and dampness. Bathroom has crack in shower vinyl, dirty baseboards, and saw a cricket in the room. Hard to sleep because the beds were springy, hard, and the metal frame under the bed makes noise if you toss and turn.

Business Family

4/10

Poor

18 Jul 2025

Breanna

The building smelled bad and was very ran down. Would not recommend staying there.

Leisure Friends

6/10

Pleasant

09 Jul 2025

Ijanae

Fire alarm kept going off when i'd take a shower. Room was not restocked with towels.

Leisure Partner

6/10

Pleasant

01 Jul 2025

Christina

This place was ok. The staff wasn’t very friendly or available most of the time. It’s like you had to hunt them down and they were not very welcoming.

The room overall was pretty good - clean, nice bed and quiet. We did have to ask for extra of everything since it was the bare minimum - blankets, pillows, toilet paper and towels. They didn’t provide any washcloths.

I’m used to a Comfort Inn but I think I will stay at Holiday Inn next time for a convention.

Leisure Family_with_children

8/10

Excellent

30 Jun 2025

Troy

It’s alright

10/10

Exceptional

23 Jun 2025

LELA

some problems with finding entrance to property. I turned in wrong driveway. Had to have a keeper there that I just missed the Days Inn by one entrance. There was a large work truck with orange cones that almost covered up entrance.

Leisure Self

10/10

Exceptional

21 Jun 2025

David

Everything

Leisure Family

6/10

Pleasant

18 Jun 2025

Misty

You get what you pay for

Short staffed. Gentleman at desk working hard to accommodate everyone. Last person checked in started room not clean in prior to check in.

Partner

4/10

Poor

16 Jun 2025

Jazmin

............

Leisure Pet

10/10

Exceptional

15 Jun 2025

Sydney

The guy who checked us in was amazing! Very friendly, sweet, and funny! I bought two rooms and both were excellent. The pool was cold but excellent as well. Overall I had fun, just like he said I would.

Friends_and_family Friends

10/10

Exceptional

12 Jun 2025

April

Clean friendly service

Business Family_with_children

8/10

Excellent

09 Jun 2025

Ebony

Customer service was good . Love the airport shuttle.

6/10

Pleasant

07 Jun 2025

Sianna

The check-in person was friendly. It was difficult to get some rest because the guests residing in the room above kept running/stomping. The room had a funky smell, but we made due.

Friends_and_family Family

6/10

Pleasant

02 Jun 2025

Brittany

Fine for what it is.

We just needed a place close to the airport for an early morning flight. Was only going to be there for sleep basically, so didn't want to spend much on a room. You get what you pay for, and we didn't expect much, but this hotel was fine. A little run down, the beds weren't very comfortable, and it just had an old hotel smell. We had to leave before breakfast was served, but I like that it was offered. Staff was very nice.

Friends_and_family Family

10/10

Exceptional

23 May 2025

Andrew

Clean room and friendly helpful staff!

Leisure Partner

2/10

Poor

20 May 2025

Leslie

Can I give zero stars?

Stayed 5/17/25 - 5/19/25. Room was dirty on arrival. Room was never cleaned by staff. I bought Lysol wipes my first night to clean. Will attach pics of bathroom light switch and shower curtain. Other hotel availability very limited due to graduation that weekend, and I couldn’t afford to move. Metal bed frame made loud clanking noise when you sat or lay down. the bed had a bar on the side of the bed where I hit my leg on. I had to go to desk to get towels. Room across the hall had a black garbage bag sitting in hallway for two days. The desk clerk left the desk a couple times that I know of to shuttle people to the airport. The entrance sliding door made a loud squealing noise every time it opened and closed. The parking lot was too small and parking spaces were really narrow. It was hard to park my wider vehicle. The coffee cup lids were too small for the coffee cups. Overall not a good experience at all.

Self

2/10

Poor

19 May 2025

Becky

Old and disrepair

Business Partner

10/10

Exceptional

11 May 2025

Theodore

had a 2 night stay and had a real nice time … had a nice pool aswell

Leisure Friends

2/10

Poor

11 May 2025

Janis

Bucket under sink to catch the water. Mattress broken down with wire sticking out. Hotel in dire need of repairs

Leisure Self

10/10

Exceptional

10 May 2025

John

A super nice twelve hour stay at this great hotel

I walked through the squeaky door and was not sure what to expect. There were only 2 people in front of me waiting to check in. I looked around and the lobby seemed clean so I thought to myself, perhaps I should not have had the meatloaf for lunch. By that time the nice lady at the counter was only half way through her questions. The guy in front of me was explaining how he was working in the area for the last 10 days and how his buddy was going to drive all the way to Miami. I knew it was going to be a long check in. When I finally made it the 3 steps forward to the front desk while thinking to myself I just want to check in don’t worry it was only three minutes later the guy at the front counter was real nice. Check in went fast cuz I booked online. He was informing everyone that booking online made checking in so much faster. The part that took the most time was arranging transportation to the airport. Five bucks. Wow. I needed a ride so they had me right where they wanted me. Had I known that before things may have been way different. The room was nice and clean. The cleaning lady even left a nice note. So convenient not having to worry about turning on and off the lights the motion sensors make everything so easy. Just don’t toss and turn at night. Lights going on and off constantly. Over all a real nice stay. The guy that drove me to the airport was right on time. They asked me to be there ten minutes early I was. I did not expect the tips are welcome sigh in the car.

Friends_and_family Family

6/10

Pleasant

10 May 2025

Chris

The room was humid and had a weird smell to it

4/10

Poor

04 May 2025

christie

Needs shut down by health department

It was so terrible . It smelled like a rotting body. Filth
There waa food in the bed frame. A eaten chicken in the fridge. The battub faucet came out of the wall. The odor was so overwhelming . We opened window sprayed perfume. The bedding had stains. The bathtub had black coming out while shower was on. The carpet was black with filth. The pool was shut down by the health department. I am calling wyndham and filing a complaint.

Friends_and_family Family

6/10

Pleasant

28 Apr 2025

Arturo

It’s alright, it had a weird mess as soon as you walked in. 6/10

Business_and_leisure Family_with_children

8/10

Excellent

28 Apr 2025

Donald

Best staff

Clean. Had all the things needed for an over night stay headed to the airport and headed home. Staff was super friendly and very helpful.

Friends_and_family Family

2/10

Poor

27 Apr 2025

Trevor

Unfulfilled promises

Room was left dirty when we arrived. No other rooms were open, so the front desk offered to have our room deep cleaned. When we came back four hours later, our room had still not been touched and a dirty bra was still on the floor. We left at 9 o’clock that night to try and find a room for my family of five.

Friends_and_family Family

10/10

Exceptional

26 Apr 2025

alexzandria

John was absolutely lovely and amazing. He went above and beyond for us to make our stay great! He made sure the pool was open for us for the kids to swim. John is the face of customer service, appreciate him so much!

Friends_and_family Family

4/10

Poor

19 Apr 2025

Erika

The staff were always available and friendly. Which is why I’m giving this facility 2 stars.

The facility smelled musty and of old smoke. Light switches were difficult to find in the room and some of the lamps had been unplugged, so it was difficult to get around to start.

There was only one towel in the room when we indicated there would be two people.

The breakfast buffet was extremely limited, with only oatmeal, cereal, and waffles. No protein available of any sort.

The elevator was making some severe jerking motions the one time we rode it and we were concerned we would get stuck in it. And by the next morning it was out of commission.

Leisure Partner

10/10

Exceptional

14 Apr 2025

Yadira

The attendant at the front desk was great! Very nice and attentive. I don’t remember his name but he was great white middle age mn