Name: Embassy Suites by Hilton Kansas City International
Address: 7640 Nw Tiffany Springs Parkway, Kansas City, 64153, US

4/10

Poor

02 Aug 2026

Tanya

The property needs lots of maintenance. There is a strong mold odor in the lobby & entryway carpets are VERY dirty. The rooms show signs of mold around tub seals as well. There was considerable amount of grime build up on the doors, furniture and walls. The beds were comfortable & bedding appeared and smelled clean which is the only thing that kept us from leaving. We only needed a place to sleep. Will never be back.

2/10

Poor

02 Aug 2026

Katrina

The place was outdated but that is ok. The swimming pool room was disgusting and the air in the room did not keep.

4/10

Poor

02 Aug 2026

Chassedi

When we arrived to check in the system was down. We had to get ready for a time sensitive event in the lobby, and public restrooms. It took 2.5 hours for us to get a room. We were not compensated for this inconvenience in anyway other than the parking fee for the hotel being waived. I was unaware there was a parking fee and you have to pay for WiFi if you’re not a rewards member. For as much as you have to pay to stay parking and WiFi should be included. The staff was nice, but the overall mess of the situation and lack of compensation is enough to make me stay somewhere else.

6/10

Pleasant

02 Aug 2026

Deb

Hotel seemed dated and needed some clean bedding

6/10

Pleasant

01 Aug 2026

Joseph

It’s definitely past time to up their game.

10/10

Exceptional

31 Jul 2026

Hendrys

Fue una experiencia super linda y las condiciones del hotel increíble

8/10

Excellent

28 Jul 2026

Stephanie

Good location for family meeting up in town

10/10

Exceptional

27 Jul 2026

Ella

Very convenient

8/10

Excellent

27 Jul 2026

Michael

The breakfast was very good and the staff was helpful. We didn’t like that room only had two regular towels. This doesn’t work with two people in the room.

10/10

Exceptional

26 Jul 2026

Tiffany

The fact that you had to pay to park at the hotel you were paying to stay at is insane considering there was more than enough room to park. Also, only one elevator was in use. Lots of people were there during this time and not enough staff for the amount of people.
Rooms are dated and not enough towels for 3 people in one room. Lastly, Staff was not so accommodating, front desk staff rude and acted as though they didn't want to be there.
Breakfast was good but the poor guy in the omelet station was a pro one day and the next day the poor girl couldn't keep up. Stood in line for a hot minute while people complained but she made a badass omelet!
Bar... One girl super nice the other complete B.... I have to say it is crazy how people treat you then expect you to tip them. Its like tipping someone for bad behavior. Sorry not me. Good service equals good tips$$$!

10/10

Exceptional

26 Jul 2026

Bret

Fresh made to order omelettes are a great way to start the day!

4/10

Poor

25 Jul 2026

Whitney

The rooms were humid and sticky. It just felt wet in there the whole time. The buffet breakfast was less than desirable. I’ve stayed at many Embassy Suites and this one was not like any I’ve stayed at before. The buffet is always so yummy and there are always a lot of great options. This one had barely anything to choose from and they were out of a lot of stuff already. We went only one day of our stay in the middle of the serving time. We elected not to go the second day because of how bad it was. The pool was closed and one if the elevators was out of order. It was just run down and I wouldn’t recommend. We won’t stay there again if we are in Kansas City.

10/10

Exceptional

23 Jul 2026

David

Very nice staff and nice amenities.

6/10

Pleasant

23 Jul 2026

Christopher

Older property that’s worn a bit.

2/10

Poor

22 Jul 2026

Rosemary

Room dirty, ceiling leaking water, saw a lot of cockroach on the dining area and all over, they allowed big dogs as big as human being.

6/10

Pleasant

20 Jul 2026

Jordan

Our shower nozzle was broken and would come of any time we showered. There was also an accessibility handle broken in the shower. A pricey stay for something not so up to date.

Partner

10/10

Exceptional

18 Jul 2026

Jose

Servicio muy bueno se lo recomiendo al 100/100

Friends_and_family Family

8/10

Excellent

17 Jul 2026

Syri

The check in was a bit chaotic as several folks were in line with only 1 staff member at the front desk. The hotel was pretty clean but overall it had a dated feeling. Evening snacks were average. The bartender appeared to be the only person fixing drinks so again it was a long wait to get your beverages or to return to her & place a restaurant order as she was in charge of this too.

Friends_and_family Friends

10/10

Exceptional

16 Jul 2026

Melissa

I love everything about this place

Pet

4/10

Poor

13 Jul 2026

Patrick

Very understaffed every interaction took forever. Check in check out drinks at the bar etc

Self

8/10

Excellent

13 Jul 2026

EVELYN

Room needed better cleaning. Pillows had hair and a bandaid underneath. There was hair, clips and dust on carpet and edges and corners of the room. Bathrooms also had hair on the floor and corners and edges were dirty. On the good side, breakfast was great! Always nice to get up and get breakfast right downstairs so thank you for that! Also appreciate the complimentary drinks at the bar. Nice to relax in the seating areas and have a drink. Staff at the front desk were very nice. I would work on having them be more knowledgeable of local transportation. We asked a few questions on what was the best way to get to places and all their answers were \"I don't know.\" They should be able to help more and know more about their city. Now, your shuttle drivers were amazing! VERY KNOWLEDGEABLE and helped us tremendously on how to get to places. Loved your shuttle service!

Family

10/10

Exceptional

10 Jul 2026

Anthony

friendly staff including shuttle driver

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Jennifer

Made our mini vacation extra enjoyable and the breakfast was amazing!!

Family

10/10

Exceptional

10 Jul 2026

Anthony

Family needs met and stay was excellent

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Connie

Front desk staff was great, and breakfast better than expected!

Self

2/10

Poor

07 Jul 2026

MAURICIO

The airport shuttle was arranged and booked with the front desk. At the time the ride, said there was no space.

Family_with_children

6/10

Pleasant

05 Jul 2026

Catherine

My overall experience was good. However, when I checked and got to my original room, the room had not been cleaned. The second room I was given was clean, but there were lamps that didn’t work, one of the lights in the bathroom didn’t work, there was no hand soap, and there was no bedding for the pull out couch and on of the remotes didn’t work either. The breakfast was good, my kids enjoyed that, they also liked the pool.

Family_with_children

10/10

Exceptional

05 Jul 2026

TaSha

Everything was grest

Partner

10/10

Exceptional

05 Jul 2026

Kevin

Great service, clean property, and helpful staff.

4/10

Poor

04 Jul 2026

Saul alberto

Mala atención en recepción

Family_with_children

10/10

Exceptional

04 Jul 2026

Joshua

Only thing was one of the elevators were out of order on the side where our room was so elevators were packed but great stay and excellent breakfast with a omelette bar that was delicious.

Friends

10/10

Exceptional

02 Jul 2026

Edward

Clean rooms and great breakfast.

Family_with_children

8/10

Excellent

30 Jun 2026

Susan

The corner suite was quite large, and the bed was comfortable. The hotel was quiet, and the staff friendly.

Friends_and_family Family

8/10

Excellent

29 Jun 2026

Slimane

Chambre vieux style mais pas mal,personnelles actifs ,petit déjeuner assez bon, pour commencer la journée ,je recommande.

Family_with_children

10/10

Exceptional

29 Jun 2026

Abdelkader

Nice place wished we had the opportunity to stay there longer. Very nice and helpful people at the reception.

Family_with_children

6/10

Pleasant

28 Jun 2026

James

Great breakfast!
Excellent shuttle drivers!!
Carpet was worn outside garbage overflowing.
Staff was great!

Partner

2/10

Poor

28 Jun 2026

OUSSAMA

On the first night when we checked in at 11pm, they gave us the key to room of another family. We were left to wait 45 minutes in the middle of the night to get another room, while my handicap mother was loved to wait sitting in the hallway.
I was not happy with this experience and want to request a refund for one of my nights

Friends_and_family Family

6/10

Pleasant

27 Jun 2026

Jason R

While the Hilton website states this hotel has a hot tub, it does not and when discussing with staff they stated they wish Hilton would update the website. The building is older, but they have done a good job keeping it clean and current. The bathrooms are small, but functional. The staff was helpful. Parking is $17 nightly, paid through a third party by app.

Partner

8/10

Excellent

27 Jun 2026

Randall

Nice place as always. The evening reception and breakfast are always a great amenity. Room was well maintained and clean EXCEPT for the precious occupant’s leftovers in the microwave. Easy to miss when cleaning if you’re in a hurry but also not what people expect to find (literally). Small “human” error that won’t stop us from staying there again.

Partner

10/10

Exceptional

27 Jun 2026

Elizabeth

Fast friendly service. Everyone was happy to help and very friendly

Self

8/10

Excellent

26 Jun 2026

Aaron

Amamos el desayuno! De los mejores! Habitacion muy bien

Friends

4/10

Poor

24 Jun 2026

DANA

When we first went to check in the front desk was not helpful at all. I get it that it was a World Cup weekend and I’m sure they were extremely busy but she didn’t even try to get us into a room as soon as one was ready. Which again getting us in early wasn’t a must I understand that but she acted as if she hated her job. She clocked out and a young man clocked in. I immediately went up and said I’d take any room that was ready, he said no worries there are several I can move you into now. That lady looked at me grabbed her purse and walked out. She left a mess for him to clean up because there was several people complaining that she refused to help. Then to top it off your website says you have a hot tub which was the only reason I booked there. There is infact NO HOT TUB. It’s completely covered. You should take that off your website immediately. Breakfast staff wasn’t helpful either. They all stood around talking to each other and didn’t bother with anything. Along with the cleaning staff. It was like no one knew how to be friendly other than the young man who checked me in. Also your parking is ridiculous!!! The fact that people have to pay another fee on top of staying there is absolutely pathetic. Then it says $17 a night for parking and when I tried your app it was charging me $39 a night!!!! I refused to pay.

Family_with_children

10/10

Exceptional

24 Jun 2026

Tracy

The air conditioner leaked but otherwise the room was clean

8/10

Excellent

23 Jun 2026

Griselda

The hotel just needs to update carpet and furniture. Other than that is a nice place to stay in

Family_with_children

2/10

Poor

22 Jun 2026

Lilianna

Room is very outdated and smells like an old room, the electricity went out middle of the night due to a storm, room was hot and smelly. Front desk was slow at check in and there was a long line, rooms were not re

10/10

Exceptional

22 Jun 2026

Diego

👍

Family_with_children

6/10

Pleasant

22 Jun 2026

Myra J.

No one at front desk. You think Embassy Suites and you think class, elegance. Lights and decorations were nice however when you get inside rooms, stains on chairs and curtains and the sheets stunk. Then I went down to pool area and door was hard to open door looked like wood had been chipped off very very tacky. Someone left pool so I was able to go in. Water was cloudy and smelled like chlorine but pool was not clear. The water was cold and there was no hot tub. Online it said there was a hot tub. I left pool area and told my family and kids no pool here its gross. Breakfast had some good things and lots of people. We left quickly, oh yes you had to pay for parking and a man was trying to pay with a QR code and he couldn't. You could not add it to your bill. Like $18 a night to park. Ridiculous!

Family_with_children

2/10

Poor

20 Jun 2026

Jared

Breakfast ran out of bacon one day. Next day no yogurt at all by 930. Two huge bowls sat empty with no alternatives.

When asked the staff she just said “sorry its too late in the morning. Everyone already ate. You, its, late in the morning.

I felt like she said it like it was my fault.
Our power went out in the hotel and they already had one of the three elevators non-operational.
Power left one elevator remaining and everyone leaving. Took 15 minutes to go up to my room. Pool was murky. Star-burst heavy lights in it.

Price was only reason i stayed here. Not renovated and inexpensive.

Partner

8/10

Excellent

17 Jun 2026

Sara

Todo esta muy bien, solo deberían de darle mejor mantenimiento.

Family_with_children

4/10

Poor

17 Jun 2026

Joseph

The staff was amazing, however, I felt like I walked into a 1998 hotel. Not a USB port for miles and it felt outdated.

Self

2/10

Poor

16 Jun 2026

Adji

They give us a room that wasn’t cleaned up full of trash. We was waiting for 1hour at the lobby to get a new clean room. It was raining and the room was wet. No power for 3 hours.

Family_with_children

6/10

Pleasant

16 Jun 2026

Miguel

Transportation was a highlight, with drivers Robert and Simonon being very accommodating and informative, which is our only positive review of the property.

Partner

6/10

Pleasant

15 Jun 2026

David

Property was dated and run down.

Family

8/10

Excellent

13 Jun 2026

Melissa

We had a great experience!

Friends_and_family Family

2/10

Poor

13 Jun 2026

Kristan J

They texted us at midnight and again at 730 am to ask how stay was. Woke us up both times. I brought up to management and they said sorry it is the computer out of our control.

Friends_and_family Family

8/10

Excellent

11 Jun 2026

Keith

Reception area and check-in needs serious improvements. Reception waiting area chairs are minimally available and desperately need replaced as they are thread bear and ripped. Not a good introduction to the facility. There was only one reception clerk managing the call desk and guest check-ins. While the person did a great job managing all activity, hotel management failed to have enough staff to provide timely service.

I was frustrated that there was a $17.00 charge to park a car in an open outdoor parking lot. This was not stated when making reservations with Expedia but received a text stating this charge several days of this forth coming charge. There was insufficient time to cancel reservation and re-book. This is deception to those using Expedia and the hotel. The process to make payment was through a QR code which required the assistance of the overloaded, single threaded, stretched check-in staff member. Non-use of QR code places an unknown threat to those without cell phone capability due to non-payment as this is the only methodology provided. Due to this experience, I will not make reservations with hotels using this deceptive parking practice.

Partner

6/10

Pleasant

10 Jun 2026

Mary

Older property in desperate need of upgrades and maintenance.
After 2 attempts to check in due to room not being ready after check in time - finally changed room type in order to get a room and not wait another hour.
Disappointed in this Embassy Suite property- was not up to the usual Embassy Suite property expectation.

Self

10/10

Exceptional

08 Jun 2026

Thomas

Clean room decent breakfast love that airport shuttle is included

Self

8/10

Excellent

05 Jun 2026

Zachery

It was overall a perfect stay. The breakfast was old and there was a lot of construction going on. Other than that it was a good stay!

Family

4/10

Poor

01 Jun 2026

Nicole

Had to switch rooms twice because of dirty toilets and sinks. The lady at the front desk was wonderful though, despite being overworked! She deserves a raise!

Family_with_children

4/10

Poor

01 Jun 2026

kim

The parking issue was not run well, could not charge to the room, app was not very usable. Lots of people were having same issue when we checked in.
The evening gathering for drinks and snacks was not welcoming. The bar was fine and he was courteous. But the event was supposed to start at 5:30 pm. They came at 5:50 finally, and it was cold, out of a bag from the store products. Veggies, chips and salsa, cubed cheese and crackers. I remember a time when it was a very nice spread, not just out of a bag and dumped in. I have recently stayed at the Omaha and Salt Lake City facility. They were so much better, no comparison. This was a sad attempt to accommodate your clientele. One hotel client had not had his room cleaned; we were there at 5: 30 pm. He was very mad.... Surely you can do Beter than that. Our family had 3 rooms on Saturday night. We will not be back.

Friends_and_family Family

6/10

Pleasant

01 Jun 2026

Tami

Very disappointing. Breakfast was decent but not as good as we usually expect from embassy. The whole place seemed to be run down overall. Not the nice clean high caliber I usually expect from an Embassy Suites. We picked it for its proximity to the airport and that it had a pool for the kids to chill in after long travels the night before but the pool was disgusting. The door was half broken, the water was cloudy, yellow with bugs floating in it. Ceiling tiles were broken and falling down. There were old towels all over the floor surrounding the pool. Beds were comfy. Rooms were fine. No extra blankets in the room for the pullout so had to take the time at 2am to wait and get those as well. Do not plan to return. If you’re looking for a place to rest your head for the night, it should be fine but beyond that, you might want to look elsewhere. No problem with the Staff - they were helpful when needed!

Friends_and_family Family

4/10

Poor

01 Jun 2026

Sharon

The bed was like sleeping on an army cot. No “pillow top” beds in this room. It was so humid the carpet was wet and you felt damp and clammy. No hand soap. The cable didn’t work so no tv. Will never stay here again.

Family

10/10

Exceptional

30 May 2026

Stephen

None

Partner

2/10

Poor

30 May 2026

Cedric Ameil Fields Sr

Put me in the wrong room with one bed when I paid extra for two waited about two hours to get the right room.

Self

6/10

Pleasant

30 May 2026

Quentin

Embassy needs renovation & a better pool…

Family_with_children

2/10

Poor

29 May 2026

Michael

This is an older Hotel and a little outdated. That's OK if everything else works out at a good price point. It was higher in cost than others near the Kansas City airport. There must have been some sporting event. The hotel lobby was filled with hundreds of teenagers all talking at the same time. Could not go to sleep early. I guess around 10:30-10:45 PM management told them to go to their rooms. Walking the halls in groups talking loudly. I get it, they were young adults/kids and a traveling sporting event what else was there to do. Just inconvenient for me this night as I needed to get up early for a client meeting. And then the breakfast was crowded. Just not a wonderful stay.

Self

10/10

Exceptional

27 May 2026

LINDA

Good

Self

6/10

Pleasant

26 May 2026

Steven

Old

Family_with_children

10/10

Exceptional

26 May 2026

LaNique

Our room was spacious and clean! Breakfast was delicious and my children got to enjoy the pool!

Family_with_children

6/10

Pleasant

25 May 2026

Junfei

First of all, the staff is great! And the breakfast is brilliant! You can order a from scratch sandwich or omelette on the spot and a staff will make it for you. Just remember to give tips for it is really great free breakfast! The parking is 15 to 17 extra charge which is hotels decision which is not ideal. They do accept pets but the pet waste basket has been when I arrived, and for the four days I stayed there, it stayed full and was never emptied and overflowing. The swimming pool water murky and in maintenance. Room is clean and spacious. With staff being kind and with the breakfast, I could come again.

10/10

Exceptional

20 May 2026

Terin

It was the most phenomenal hotel. I stay there every time I come to Kansas City!!! fast and friendly service, very clean hotel, they make you feel like your family!!! the continental breakfast is phenomenal and delicious. The staff treats you like you’re one of the family.

Self

10/10

Exceptional

17 May 2026

Jence

Excellent breakfast and customer service!! Our flight was significantly delayed and the kind lady working the overnight shift helped us laugh. It makes a difference having good customer service!

Friends_and_family Family

6/10

Pleasant

14 May 2026

Brooke

We’ve always enjoyed staying at Embassy Suites, but it just isn’t what it used to be. In the past I felt it was worth paying a little more for amenities, but the evening reception is now so limited. Two very weak drinks and very minimal snacks. The breakfast used to be amazing, but now, with the exception of of the cooked to order omelets, it’s less than average. Sadly, I just don’t think it’s worth it anymore!

10/10

Exceptional

09 May 2026

Raeairra

The property was very clean! The front desk staff was amazing as well. The breakfast that’s included is very good.

Family_with_children

10/10

Exceptional

08 May 2026

Ashley

Great stay, staff was nice. Quiet, clean hotel.

Family_with_children

2/10

Poor

08 May 2026

Sharalene

The food was cold and waffles were hard. Only thing that was a ok was the coffee

Family_with_children

10/10

Exceptional

07 May 2026

Ntaconzoba

Everything was perfect there

Family_with_children

10/10

Exceptional

02 May 2026

Chris

The stay is always nice. This is our second stay here. This time though, 1 set of elevators were broken so there was a lot of wait time at the only set that worked. Very minor thing as the rest of the stay was fantastic. I had my elderly mother with us and there wasn't ever an open handicap spot open.

Family

4/10

Poor

30 Apr 2026

Doug

Room:
Was clean but dated, Housekeeping never came to freshen towels, bed, etc. Bathroom was very dated, inside shower was dark so hard to read what the items were (shampoo / conditioner / body wash). Toilet was dated - too low, uncomfortable, and too close to water!
Electric outlets do not accommodate today's electric components (phone/computer)

Bar:
Happy Hour selection for beer was awful and limited - $3.00 up-charge for a decent selection of beer. Suggestion - if you won't offer a decent selection, simply eliminate the \"Happy Hour\", track what the customers ask for and improve the selection. Snacks bar - (I will confess I did not go there) what I saw other patrons getting were mostly salad and cheese offerings and nothing salty to encourage more drinks

Breakfast:
Day 1 - 6:30 was fine but very minimal offerings outside of omelet station (which I did not have time to wait for).
Day 2 - 6:45 still no breakfast meat offering for buffet - very disappointing (I did ask breakfast Chef for some beacon)

Staff:
I had minimal interaction with staff. Desk Clerk was nice, professional, but struggled at each station to get me a room key - for a reservation, shouldn't that have been made in advance? I was never recognized as a HH's Guest while I saw other HH' Guests receive their water and \"Welcome Bag\". Had to call for Wi-Fi. I Never saw a Manager. There was nothing to indicate any welcoming feeling, gratitude for choosing ES, no indication to come back for future stays.

Self

10/10

Exceptional

29 Apr 2026

Laura

I didn’t actually sleep here. I never was given a room number. But here I am writing a review. It was the night before my early flight and all of the airport proximity hotels were booked. I’d already had an issue at another property earlier in the evening. I walked into the posh entryway, fountains and pleasant warm lighting was comfortable. There were several people in line at the desk and I notice the clerk looks a little stressed. I get to the desk and Kristy introduced herself as the manager on duty. She explains that they actually do not have any open rooms as there was a glitch with the Expedia website but that she would do everything she could to find us a place to stay for the evening. Kristy ended up staying on the line with Expedia, was able to get me a refund and also did her very best to find us other accommodations for the evening. She was extremely patient with my frustration and exhaustion and found us a place to wait while we tried to troubleshoot the issue. When I say she went above and beyond, I cannot express how much we needed her kindness that evening. We were not technically paying customers and she mentioned in passing that she had to be back on the morning shift and stayed with us until nearly 2am. Her kindness and willingness to help really got us through the night. So while I did not end up staying here, I would 100% refer any of my friends and family to stay at Embassy.

Partner

6/10

Pleasant

28 Apr 2026

Heather

Furniture is very worn and tattered looking. Doesnt feel clean just because it is so worn and dated. Carpet is old

Business

2/10

Poor

26 Apr 2026

Charles

No. The morning on our first night we were extremely dis-satisfied with the complementary breakfast.

Both the sausage and the French toast were overdone to the extent that they could not be cut with a knife.

They also did not have any caffeine-free coffee.

Upon request they did brew some caffeine-free coffee and they did ask how long we would be staying and offered to brew some the remaining two mornings of our stay.

4/10

Poor

26 Apr 2026

Debbie

There was trash in the elevators and hallways and outside by the smoking section. The room never cooked down and was very hot. The walls are super thin.

Friends

8/10

Excellent

24 Apr 2026

Matthew

Overall stay was fine. Place was clean. Hotel just in need of a facelift. Appears outdated and in need of updating.

6/10

Pleasant

21 Apr 2026

Bentley

My first experience having to pay for parking at my Hotel. Really small bathroom but everything else was fine.

Self

10/10

Exceptional

20 Apr 2026

Randell

Paid parking after room rental

Family

10/10

Exceptional

20 Apr 2026

Carol

Paid parking after rent rooms

Family

10/10

Exceptional

18 Apr 2026

Raycus

From check-in to check-out it was an overall outstanding experience. Staff was extremely helpful and friendly. Rooms were top notch and with plenty of space to relax and stretch out, very comfy.
You can bet we will return when visiting the area and highly recommend to others.

Friends_and_family Family

6/10

Pleasant

14 Apr 2026

Shalene

I’ve been to other Embassy Suites and this property is outdated. There were limited breakfast options. Otherwise, as a pit stop this place was not taken care of.

Friends_and_family Family

4/10

Poor

07 Apr 2026

Bailey

Staff was nice, unfortunately property condition was not the best. Between the mold in our shower, having to pay every night for parking, every time you turned around you were being charged for something. The pool at this property had paint chipping off in the water in the walls. Had paint literally peeling off of them.

Family_with_children

8/10

Excellent

06 Apr 2026

Wendy

You have to pay for parking. It states it is $16 per day I stayed 2 days cost me $51 with all the fees! It is a separate company so you have to sign up for parking and staff weren’t helpful when I had problems. We go to KC a lot this is not one I will come back to because of the parking issue.

Family

8/10

Excellent

05 Apr 2026

Greg J

Overall a nice stay. The manager specical food wasn't what it used to be (check mix, gold fish crackers, one fruit and hummus). I was not able to get two extra towels when I asked in the morning had to wait until housekeeping got there.

Family_with_children

6/10

Pleasant

01 Apr 2026

Natalie

I've stayed at other embassy suites with the omelet bar that's omelet chef was way better.

Partner

6/10

Pleasant

29 Mar 2026

Heather

Room was decent, some attention to detail could be helpful like the used toothpick in the shower when we arrived. Staff was very friendly and helpful. Breakfast was great 9/10 on Saturday. Sunday 2/10 out of juice and pop, dirty bowls etc…beware elevators are insanely slow.

Family_with_children

8/10

Excellent

29 Mar 2026

Josh

Nice facility needs a bit of tlc. Great breakfast!

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Ray

Good

Family_with_children

6/10

Pleasant

22 Mar 2026

Daniel

They did a 'bait and switch' on the room...paid for a king...got 2 doubles. NO ONE has refunded the difference...breakfast was ok...probably not stay here ever again

10/10

Exceptional

21 Mar 2026

Alexander

This Embassy Suites was great as usual!

Partner

2/10

Poor

21 Mar 2026

Rea

They couldn't check me in even though I had confirmation of my paid booking. It appears they over sold their rooms and didn't want to acknowledged that fact and own up to the error to make it right.