Name: Pestana Sintra Golf Conference & Spa Resort
Address: Rua Mato da Mina - QUINTA DA BELOURA, 19, Sintra, 2710-692, PT

10/10

Exceptional

10 Jul 2026

Kimberly

I had an issue and had to find a room for my daughter and myself at 2 AM. They were beyond nice enough to keep me in the same suite (big space) that I had booked for the remainder of my stay so I didn’t need to move our luggage. We had the family room, mezzanine suite. My daughter kept saying how comfortable the pullout sofa mattress was and it was nice that we each had our own space on two different levels.
The breakfast buffet was wonderful daily and the pool area outside had more than enough lounge chairs that I never saw anyone looking for somewhere to sit. I would stay at this place over and over again and make sure to visit the spa next time. It looked very relaxing!

The view from the balcony was stunning daily!!!

Friends_and_family Family

8/10

Excellent

21 Jun 2026

Andreanne

Generally good

Family_with_children

10/10

Exceptional

07 Jun 2026

luis

Gre

10/10

Exceptional

25 May 2026

Ronni

Beautiful place lovely staff and amazing pools

Family

10/10

Exceptional

17 May 2026

TE

Nice room, helpful staffs, delicious breakfast.

Family

8/10

Excellent

12 May 2026

Gary

The TV did not work for about 3 hours after booking in otherwise the room was clean by the multi level room was not to my liking!

Self

10/10

Exceptional

13 Apr 2026

Sandra

Amazing

Business Family

8/10

Excellent

27 Mar 2026

John

Unfortunately Night 1 - A/C was found not to work in our suite, so we changed rooms to a nice upgraded roomwith a beautiful mezzanine bedroom located on the opposite wing of property.
Unfortunatey we found that the A/C in this room also did not work, and being that it was out of the daily afternoon sun it didn't get quite as hot. We chose not to move and reported it on check out.
The staff was wonderful, we had to leave at 3:00am to catch a flight, and the wonderful young man was nice enough to turn on the coffee machine just so I could take a coffee with me.
The only other complaint I have was the number of children (mostly toddlers) that were running around. There wasn't a moment you could enjoy the pool or go for a meal without hearing screaming kids or kids running around.

Over all, I would absolutely go back, I would just want to be assured of working A/C as well as pick a better time (if there is one?) where there are less children (My baby days are well beind me.)

Partner

8/10

Excellent

15 Feb 2026

Jacqueline

Room was very clean, pool was perfect!

Leisure Family

10/10

Exceptional

11 Nov 2025

Ada

Clean and spacious rooms

Partner

8/10

Excellent

03 Nov 2025

Michele

Overall an enjoyable stay. Generally clean but some areas need an update. Lovely friendly, helpful
Staff.

Leisure Family

10/10

Exceptional

30 Oct 2025

Harald te

Really enjoyed the 2-level room and the amenities.

Self

6/10

Pleasant

20 Oct 2025

Genesis

The air coditioner does not work it was very hot

6/10

Pleasant

09 Oct 2025

Victor and Arlene

Needs updating

Business_and_leisure Partner

10/10

Exceptional

01 Oct 2025

Mariza

Amazing staff - from cleaning to waiters to front desk; they’re all very accommodating and helpful. I felt very welcomed. Thank you Pestana people for your great service 🙏

10/10

Exceptional

28 Aug 2025

isabel

Loved our stay

Leisure Friends

4/10

Poor

19 Aug 2025

Janice

The hotel looks good in pictures but is quite dated. The AC and WiFi barely worked. The beds were hard as a rock. The bedding was dirty. Housekeeping did not replace the towels. Pool is small and crowded. I would not recommend

Leisure Family

4/10

Poor

16 Aug 2025

Lyndon

Some issues with the family room.
We specifically chose the hotel because of air conditioning but it didn’t work properly through our stay and temperature didn’t get below 27 in the room.
Shower was poor. Flow was poor and spray was inconsistent.
Phone in room didn’t work so back and for to reception (we were on second floor).
Only one chair on balcony. On day one chap came to give us some glasses (there was only one but said he didn’t have time to get a chair. Day two reception said there wasn’t a second chair for balcony in the hotel! They came to sort air on but didn’t.

Buffet breakfast was ok but queued

Friends_and_family Family

8/10

Excellent

13 Jul 2025

Phoebe

It was a nice property, clean and front desk staff was nice.

Leisure Family

2/10

Poor

01 Jul 2025

Wade

Staff very unfriendly, could get ice for water, restaurant and was a rip off.

10/10

Exceptional

24 Jun 2025

Gary

Great location

Pleasant

Business

10/10

Exceptional

11 Jun 2025

William

A wonderful place to stay

8/10

Excellent

01 Jun 2025

Silvio

No questions on overall stay.
Requested a better connection of the WiFi in my room 1025, I believe, and suggested better lighting on the entrance at night, twice. Thank you.

Leisure Partner

6/10

Pleasant

28 May 2025

Laura

The hotel definitely needs some updating of the furniture and facilities.

Leisure Self

10/10

Exceptional

26 Feb 2025

Andrea

Business trip to explore the Sintra area

I had a very pleasant stay. The staff (front desk, house keeping and especially at the breakfast buffet/restaurant) is amazing and very attentive. The location is well maintained and beautiful. I also enjoyed the large pool and spa area multiple times. Would highly recommend this hotel to friends and family.

Business

8/10

Excellent

16 Jan 2025

Vance

A very nice property
Very good service at Desk and Dining

I left an Expensive Charger in Room and Emailed Property, I Did not Recieve a Response Back, so for That I am Pretty Dissatisfied

4/10

Poor

13 Jan 2025

Carla

OK area very uncomfortable Ok

Leisure Family

8/10

Excellent

23 Dec 2024

Carlos

The staff were excellent. The breakfast was very good . The location 12 min from Sintra.

I did not like the fact that we had no control over the heating system, it was cold , and I could not turn up the heating. The staff told us it was controlled by management . Internet was a bit slow .

😊

Leisure Family

6/10

Pleasant

06 Nov 2024

Mark

Perfect for overnight stay

Leisure Partner

8/10

Excellent

21 Oct 2024

Telmo

Friendly staff with clean and relatively modern facilities

Leisure Partner

8/10

Excellent

02 Oct 2024

Paul

The hotel was quiet, clean, and safe. Staff were very friendly and helpful with getting around to the various attractions. The only issue we had was with the food for both breakfast and dinner. It was not worth the money. Taste was terrible. Food was cold or luke warm at best. Dinner options don't change for a month at a time and we're not good or tasty options. I would recommend this hotel, just opt out of the food options.

Leisure Partner

8/10

Excellent

25 Sep 2024

Carol

The hotel and its grounds were very nice and very convenient for the places we wanted to visit by car, however there are very few places to eat within walking distance. We walked to Casa do Lago for a meal which was very nice and there was also a sushi, Chinese and another restaurant in the same vicinity but we didn’t use these. The hotel has an A La Carte menu, however this was never in operation during our week long stay as they had a buffet dinner every evening, which is much more expensive if you don’t want a large meal, although it was very nice and had lots of selection with a nice Portuguese style to the food. There are bar snacks available and these were very good, particularly the shrimp salad! The room was nice and comfortable, our safe did not work and despite reporting this 3 times it was never sorted during our stay, although all staff were very friendly and polite. The swimming facilities were a bit of a let down. The indoor swimming pool was cold, so we only used it briefly once and had been looking forward to relaxing in the bubble jets. The Turkish bath, sauna and changing areas were a bit basic. Breakfast had plenty of choice with fruits, yoghurts, cereals, hot buffet, continental selection of cold meats, cheeses, bread and pastries. There is an Aldi and a Lidl’s nearby.

Leisure Partner

10/10

Exceptional

25 Sep 2024

Jacek

Amazing reception tea

We had a fantastic stay at this hotel. The rooms were clean and comfortable, perfect for our family with kids. The pool was a great spot to relax, and the food was delicious. However, the real highlight was the reception team. They went above and beyond to assist us with a few challenging issues, resolving everything with ease. Their friendly and professional service made all the difference. Highly recommend!

Friends_and_family Family

10/10

Exceptional

23 Sep 2024

Patricia E

Very good

Business_and_leisure Partner

10/10

Exceptional

23 Sep 2024

Nicola

Nice hotel in quiet area

Five night stay to attend conference in neighboring resort.

Business

10/10

Exceptional

20 Sep 2024

Ruth

The staff was amazing

8/10

Excellent

10 Sep 2024

Janet

The hotel had plenty of free parking, which is essential because you definitely need a car if you stay here.

Leisure Partner

10/10

Exceptional

03 Sep 2024

Deyanira

Everything is excellent in this property except the parking space that is a little difficult to find parking at any time on the day but specially during the night time. Other than that is a perfect place to be and every time we go to Portugal we choose the same hotel, not only because is close to our family but also because is a nice, clean, safe and affordable place to stay.

Leisure Partner

8/10

Excellent

19 Aug 2024

Genevieve

Lovely hotel, very clean and quiet. The restaurant should have more variety on its menu.

8/10

Excellent

09 Aug 2024

Denys

Thank you

Business_and_leisure Family

8/10

Excellent

01 Aug 2024

Michael

Staff very attentive and friendly who were always willing to help with any questions.
Pool area was smaller than we hoped and the addition of having something to entertain the children during the day and some adult entertainment during some evenings or at the weekend would be a great addition to the resort.
Great for those just wishing to chill and not move far for a short period.

Leisure Family_with_children

10/10

Exceptional

30 Jun 2024

Luis

Great hotel in a nice neighborhood. The room was large,and the staff were very nice.

Friends_and_family Family

10/10

Exceptional

23 Jun 2024

Ana lucia

June breakaway weekend

Amazing hotel, well done to pestana, amazing views and very quite, the people in the area are great

Friends_and_family Family

10/10

Exceptional

20 May 2024

Mary

Excellent staff and great hospitality

Leisure Family

10/10

Exceptional

26 Apr 2024

Cherrie K

Lovely, Comfortable Hotel

My room was spotless, clean, and comfortable. Front desk was helpful and kind (Sandro helped me get my luggage to my room and to car) and moved my daughter's family to a 2 level room with a kitchenette for my grandson. Grandson loved playing in the indoor pool. Only negative was breakfast food choices on line not really what Americans tend to choose, but nice presentation. And coffee machines never fill the cups, need to do twice. But really, A lovely hotel!

Friends_and_family Family

10/10

Exceptional

20 Apr 2024

Henry

Staff very helpful. Breakfast buffet very good

Leisure Partner

10/10

Exceptional

13 Apr 2024

Lisa

The staff were lovely, the hotel has beautiful views, it is peaceful and breakfast is lovely. You need a car unless you plan to relax on resort. There is a Lidl nearby for necessities and it is a 15 minute drive to the beautiful beaches at Guincho and Cascais.

Leisure Family

10/10

Exceptional

23 Feb 2024

Samiullah

Beautiful.

Leisure

2/10

Poor

02 Nov 2023

Ave

the pool facility was very cold, the sauna was very cold and there was no member of staff to assist you if anyone drowned in the pool no member of staff was there to help or assist.The restaurant evening buffet was not value for money too expensive not much choice. There was a time for breakfast there was no fruit and it was not replaced so had to do without.

Leisure Family

8/10

Excellent

27 Oct 2023

Shauna

Fine hotel surrounded by a golf course.

Leisure Family

6/10

Pleasant

11 Oct 2023

Victor M

After unpacking, I realized the mini fridge was not working. Inform the front desk and they did not have a replacement. Also, the separate shower did not have a shower head. Took a pic to show front desk and again they did not have a shower head to install on it. Pitiful. You would think that a \"Golf Resort\" would have a manager that would speak to you about their inability to have complete rooms. Never heard from the manager. Even when checking out, one wasn't available. Will never stay there again.

Leisure Partner

8/10

Excellent

01 Oct 2023

Martyn

The hotel was very well run. Plenty of helpful staff, most with good English. Breakfast offered a good choice. Spa facilities were very good, nice pool, sauna etc. Golf course was in ok condition and not crowded in the afternoons. All in all we had a very nice stay and would certainly go again.

Friends_and_family Family

10/10

Exceptional

29 Sep 2023

James

Excellent breakfast buffet with many choices

Leisure Friends

8/10

Excellent

23 Sep 2023

John

Pretty good but beware the snack bar menu

Everything great except the restaurant for dinner which had only the snack bar menu and very poot caesar salad and club sandwich....cheap on ingredients and quantity

Partner

6/10

Pleasant

23 Sep 2023

RORY

Rooms in need of upgrading. Minibar fridges do not work. No tea or coffee making facilities in the rooms. All in all not bad for the rate you pay but not a 4 star hotel.

Leisure Friends

10/10

Exceptional

15 Aug 2023

Fatima

Update bathroom faucets

Leisure Family

6/10

Pleasant

06 Aug 2023

Yanick

Breakfast was good, nice variety.
Front desk service wasn’t good. No accommodations whatsoever. The furniture in the lobby is outdated and looks dirty.

Leisure

10/10

Exceptional

19 Jul 2023

Jennifer

Loved our very spacious room and the outdoor balcony! Staff was super friendly. Greta breakfast buffet.

8/10

Excellent

30 Jun 2023

Jonathan

Very great hotel and beautiful will definitely recommend

Leisure Family

6/10

Pleasant

23 Jun 2023

Lidia

The property is pretty, small pool area thr bar is mediocre and the restaurant empty on a friday night is very strange.

Leisure Self

10/10

Exceptional

31 May 2023

Thomas

Would recommend

This hotel is really nice, the staff have been very friendly and accommodating. The rooms are very big, however, is a little strange in a hotel having your bedroom upstairs but cool all the same.

Partner

10/10

Exceptional

03 May 2023

orit

Great hotel near Sintra

Amazing staff, great breakfast and good location. We enjoyed it very much.

Partner

10/10

Exceptional

04 Apr 2023

Milton

Excellent staff and overall food was good. Rooms clean and spacious. Area around hotel was very good and scenery beautiful. Indoor pool was closed which was a shame. However good value all round.

Leisure Partner

2/10

Poor

28 Mar 2023

richard

No indoor pool

They need to not advertise that there is an indoor pool while it’s under remodel. I was extremely disappointed and would have never ever booked this place. The indoor pool was empty and there were no workers remodeling it as was advised at the front desk. I’m still waiting for compensation

Partner

2/10

Poor

26 Mar 2023

richard

Disappointed and dissatisfied.

I picked this hotel specifically because it listed of having an indoor pool. When we arrived we were notified that the pool has been closed since February for renovations. I looked at the pool. There were no workers there doing anything. And the pool water is empty. I believe that since it’s been closed for such a long time that there should be a mention in the hotel listing.

Partner

8/10

Excellent

16 Mar 2023

Bruce

Loved location, walking around both downtown and surrounding areas.
Breakfast was a buffet with lots of options and good!
Room was nice and clean
Hotel chain was very accommodating as we had booked another location where indoor pool had a problem, transferred us to Pestana Cascais without a question - totally appreciated the effort
Most enjoyable week and would use the hotel chain again in the future

Leisure Partner

10/10

Exceptional

24 Feb 2023

Mandy

Beautiful room with lovely golf course view! Dining room snacks were quite expensive and the shrimp salad was not good! Breakfast buffet had good selection.

Leisure Partner

10/10

Exceptional

29 Dec 2022

Brock

Best rental car experience I’ve had in Portugal

Leisure Family

4/10

Poor

15 Dec 2022

Keila

Outside grounds are beautiful. Staff very friendly. Cleaning is very poor. Bad mattresses, bad pillows, washrooms very smelly. Indoor pool very cold.

Leisure Family_with_children

10/10

Exceptional

09 Oct 2022

James

Surprizing for a golf resort packed into the Lisbon urban community.

Business_and_leisure Family

10/10

Exceptional

29 Sep 2022

Deyanira

Excelente hotel, buen lugar, buena atención y muy limpio, solo tengo un comentario acerca del parqueo que es un poco difícil de conseguir si llegas tarde un la noche

Leisure Family

8/10

Excellent

12 Sep 2022

Sally

Lovely property. Food choices a bit limited.

Leisure Family

8/10

Excellent

02 Sep 2022

Martin

We attended a wedding that was in sintra. We wanted to stay in a modestly priced hotel and pestana sintra golf fit the bill.

Leisure Partner

10/10

Exceptional

06 Aug 2022

Dipak

All good. Nice clean hotel, well furnished. Very friendly and accommodating staff.

Friends_and_family Family

2/10

Poor

19 Jul 2022

Callum

Not much to offer, left some items in the room after checkout and we rang to say we would collect and then they said there was nothing left in the room

Leisure Friends

4/10

Poor

17 Jul 2022

Fatima

Uncomfortable pillows, non-working tv, not clean eating utensils

Leisure Family

2/10

Poor

28 Jun 2022

Camilo

Terrible!!!!
AC barely works in the rooms and the beds, in addition to being of very poor quality, have plastic-lined mattresses. Lasted no more than 30 min in Pestana Sintra, explained the situation to the front desk but they refused to refund my reservation and Expedia did not help at all.

Leisure Family

8/10

Excellent

08 Jun 2022

Michael

Great family hotel. A shame about the disabled par

This is an excellent hotel. We have stayed here before several times and will again. The only issue we have is with the disabled parking which has no regulation at all. Perhaps some barrier system like the ones installed on the charging bays could be installed with the key at the deck that can be issue upon showing the blue badge. This is the final piece of the puzzle for us at this hotel. Keep up the good work. We will be back soon

Friends_and_family Family

8/10

Excellent

14 May 2022

Sally

Lovely solo stay

Lovely solo stay. Liked the facilities (didn’t understand why I wasn’t given double bed!).

Self

10/10

Exceptional

12 Nov 2021

Daniel

Great visit

Business Partner

6/10

Pleasant

18 Aug 2021

Verified traveler

Nice balcony. Loft bedroom separating the two beds. Bathroom condition needs attention. Rusting shower head, broken faucet.

Leisure Family_with_children

10/10

Exceptional

08 Jan 2020

Michael

Great hotel for family

We were a family of four. Our room was on the second floor. Two twin beds and a double sofa bed were excellent for what we needed. The restaurant was nice buffet and a small snack menu was adequate for our needs. Great pool. Beware if you need the disabled parking spaces as other guests have no respect and the hotel does not police this either. But all in all a great hotel we will be staying again soon.

Friends_and_family Family

8/10

Excellent

04 Jan 2020

Verified traveler

Good hotel for relaxation with Car

It was alright, if you don’t have car you will not be able
To enjoy your vacation.
You must visit Cascais is a small city near the hotel just 10 km by car
Lisbon 30 km from the hotel

Friends_and_family Friends

10/10

Exceptional

27 Oct 2019

Verified traveler

Very nice. Room could use a little updating. Shower

Leisure Friends

8/10

Excellent

23 Oct 2019

Verified traveler

Staff were very helpful and friendly. The rooms were nice and clean. Beautiful resort!

Leisure Partner

2/10

Poor

23 Oct 2019

Simon

Hotel needs investment

Bed was very hard & woke up with a bad back - wpuld have been more comfortable sleeping on the floor. Spa area needs improving with the changing rooms dirty. Staff were very welcoming but let down by a lack of investment in the hotel, it took them 5 hrs to find an iron for me.

Partner

4/10

Poor

12 Oct 2019

Verified traveler

Outdated bathrooms, frayed bed frames and curtains, dirty carpet. Dirty spa with hair balls in showers. Nice size rooms and closets.

Leisure Family

10/10

Exceptional

18 Sep 2019

Petra

Beautiful place to stay, so close to all things to see in Sintra as well as Lisbon.
Very nice service, friendly staff

Friends_and_family Family

10/10

Exceptional

19 Aug 2019

Verified traveler

Modern style mixed with vintage style. Indoor and outdoor pool very well maintained.

Leisure Family_with_children

8/10

Excellent

14 Aug 2019

Verified traveler

The staff at breakfast was amazing! João is a great manager that is very helpful and efficient.

Friends_and_family Family_with_children

6/10

Pleasant

11 Aug 2019

Verified traveler

Good location near the Estoril race track. Easy access to Cascais and shopping mall.
Disappointing not offer a basic room service. After 11 pm you can’t find a place to eat, and the hotel doesn’t offer room service except for a pizza delivery that is expensive and low quality

Business Partner

10/10

Exceptional

07 Aug 2019

Verified traveler

Great staff
Breakfast buffet was awesome
Great pools

Friends_and_family Family

10/10

Exceptional

01 Aug 2019

ro

Great

It was a good experience, breakfast was excellent and hotel service was very accommodating for our unusual request. Great, Great service

Family

4/10

Poor

26 Jul 2019

D.

Overpriced and overall dirty!

Although the staff is very friendly, the conditions and cleanliness of the hotel are really bad. The hotel is supposed to be a 4 stars one but it can barely make it to 3 stars. All is dusty, including the rooms, the minibar was super dirty, towels were old, dirty and with holes. On top of that the pools are dirty. Quite disappointing about the hotel to be honest. I would not recommend it at all

Family

10/10

Exceptional

15 Jul 2019

Verified traveler

All good. No issues or
Complaints and staff excellent.

Leisure Family_with_children

8/10

Excellent

01 Jul 2019

Verified traveler

Beautiful setting ,very relaxing and friendly staff

Leisure Partner

8/10

Excellent

12 May 2019

Verified traveler

Nice small hotel with great staff and pool, right on the golf course.

Leisure

10/10

Exceptional

11 Mar 2019

Verified traveler

staff was really helpful and proffessional. Cleanliness also. There was nothing we didn't like.

Leisure Family_with_children

10/10

Exceptional

12 Feb 2019

Valerie

Fantastic golf course

My favourite. We will be back!!! Wonderful hotel and golf course

Partner

6/10

Pleasant

23 Jan 2019

Belle

Good to have the indoor pool as if you aren’t a golfer, the location isn’t great.
Room was clean and comfortable but restaurant food was very disappointing