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ibis Lisboa Sintra

Lisbon · Portugal

Av. Raul Solnado, 23 - 23AMem MartinsView location

8.4/10Excellent921 Reviews
Cleanliness8.8/108.8
Service8.6/108.6
Comfort8.4/108.4
Condition8.6/108.6
Location7.0/107.0
Neighborhood7.2/107.2
Amenities7.6/107.6
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  • Business hotels
  • Hotels with charm
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About ibis Lisboa Sintra

The charming Hotel ibis in Sintra is ideal whether on business or leisure, close to the Sintra business district and the Sintra mountain range and beaches, offering easy access to Lisbon and the surrounding areas. Our modern and comfortable rooms ensure y ou have a comfortable stay.

At the Hotel ibis in Sintra, guests can also enjoy WIFI access, 24-hour bar and snack service, a web corner and private parking.

Read more about this hotelShow less

With a stay at ibis Lisboa Sintra in Sintra (São Pedro de Penaferrim), you'll be a 4-minute drive from Sintra Mountains and 7 minutes from Quinta da Regaleira. This hotel is 15.7 mi (25.2 km) from Avenida da Liberdade and 15.5 mi (25 km) from Marquis of Pombal Square.

Make yourself at home in one of the 125 guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 2:00 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Parking height restrictions apply Green Key (Foundation for Environmental Education) Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 20 Pet max weight (per pet) in lb is 44 Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Parking height restrictions apply.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number 3063
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 10.5 for adults and EUR 5.25 for children
    • Self parking fee: EUR 3.00 per night
    • Pet fee: EUR 15 per pet, per night
    • Service animals are exempt from fees
    • Rollaway bed fee: EUR 20 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    French

    Spanish

Nearby attractions

Sintra Mountains 3.6 km / 2.2 mi
Pestana Golf Resort 4.2 km / 2.6 mi
Moorish Castle 4.8 km / 3 mi
Sintra National Palace 4.9 km / 3 mi
Quinta da Regaleira 5.6 km / 3.5 mi
TagusPark 8.3 km / 5.2 mi
Pena Palace 8.6 km / 5.4 mi
Penha Longa Golf Course 9.1 km / 5.7 mi
Autódromo Fernanda Pires da Silva 9.8 km / 6.1 mi
National Hotel School 11.2 km / 7 mi
Queluz National Palace 11.7 km / 7.3 mi
Estoril Congress Center 11.8 km / 7.3 mi
Estoril Casino 12 km / 7.5 mi
Monserrate Palace 12.1 km / 7.5 mi
Lagoas Park 12.9 km / 8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2011
  • Year of most recent renovation: 2011
  • Total number of rooms: 125
  • Number of floors (annexe): 3
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Visa Electrón
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
Show 26 more facilities & services
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Laundry service
  • Multilingual staff
  • 24-hour securityExtra charge
  • Hotel safe
  • Lift access
  • Garden
  • Terrace
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Business centre
  • Green Key (FEE)
  • Breakfast
  • Snacks
  • LGTBIQ friendly
  • Identification card at arrival
  • Non-smoking establishmentExtra charge
  • Single-Use Plastic Free
  • FitnessExtra charge
  • Golf practice facilityExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    ibis Lisboa Sintra

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 17 m²DBL.DB-1
    DOUBLE WITH DOUBLE BEDPhoto unavailable8 photos

    ibis Lisboa Sintra

    DOUBLE WITH DOUBLE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-1

    Facilities with extra charge

    • Wi-fi
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    ibis Lisboa Sintra

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    ibis Lisboa Sintra

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH SHARED BATHROOMSINGLE • WITH SHARED BATHROOMSGL.FH

    Photos are not available for this room type.

    ibis Lisboa Sintra

    SINGLE WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 17 m²TWN.ST
    TWIN STANDARDPhoto unavailable12 photos

    ibis Lisboa Sintra

    TWIN STANDARD

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    ibis Lisboa Sintra

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    ibis Lisboa Sintra

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GUEST ROOMRoom • GUEST ROOMROO.GR

    Photos are not available for this room type.

    ibis Lisboa Sintra

    Room GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    ibis Lisboa Sintra

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    ibis Lisboa Sintra

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    ibis Lisboa Sintra

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    ibis Lisboa Sintra

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    ibis Lisboa Sintra

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 17 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable43 photos

    ibis Lisboa Sintra

    DOUBLE WITH DOUBLE BED

    Room photos

    43 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE WITH DOUBLE BEDTRIPLE • WITH DOUBLE BEDTPL.DB

    Photos are not available for this room type.

    ibis Lisboa Sintra

    TRIPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDROOMRoom • ONE BEDROOMROO.B1

    Photos are not available for this room type.

    ibis Lisboa Sintra

    Room ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    ibis Lisboa Sintra

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room MOUNTAIN VIEWRoom • MOUNTAIN VIEWROO.VN

    Photos are not available for this room type.

    ibis Lisboa Sintra

    Room MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH SHARED BATHROOMRoom • WITH SHARED BATHROOMROO.FH

    Photos are not available for this room type.

    ibis Lisboa Sintra

    Room WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about ibis Lisboa Sintra

8.4
Excellent
921 Reviews
Cleanliness
8.8 /10
Service
8.6 /10
Comfort
8.4 /10
Condition
8.6 /10
Location
7.0 /10
Neighborhood
7.2 /10
Amenities
7.6 /10
100 reviews shown
10/10
Exceptional
23 Jul 2026
Jose
Very good
10/10
Exceptional
06 Jul 2026
Anna
Good place to stay
Family_with_children
6/10
Pleasant
05 Jul 2026
Jenny
No frills, spartan hotel
Family
4/10
Poor
03 Jul 2026
Charles
Terrible bathroom modular insert. Room was airless, and despite 32c degrees temperature (90f), air-conditioning was not turned on ('not the season yet' we were told). Had to open the room door to the hallway, and the room window to the alley. Room was very cramped and without sufficient electrical plugs (one by the bed, one in the \"bathroom\"). No refrigerator, no microwave, no table, no coffee machine, one chair, and a very uncomfortable sofa bed. Limited parking (typically an extra fee). Over-priced breakfast buffet with limited selection (you'd be better off at Aldi or Lidl). Given the \"amenities\", badly overpriced. However staff was very friendly.
Family_with_children
10/10
Exceptional
27 May 2026
Jean
The hotel and staff was outstanding , very helpful and extremely family oriented. The breakfast was good with the hours was very generous. Everything we ask and requested was given with smiles. There was markets, restaurants and the pena palace was not too far from the hotel. The only issue we had was the A/C which was immediately addressed within minutes after talking to the hotel manager. Overall this hotel gets an outstanding approval rating from me and my family and recommend those with or without family stay at this hotel.
Friends_and_family Family
10/10
Exceptional
25 May 2026
LUIS
Staff very friendly, especially Miguel with his dining recommendations.
Self
8/10
Excellent
14 May 2026
Hadi
Parking was so tight. Euro3/charged but they hadn’t said this during booking
Partner
8/10
Excellent
04 May 2026
Johanne
Un peu à l’écart des attraits touristiques
Friends
6/10
Pleasant
28 Apr 2026
Jorge
Parking is great, underground. Though does get crowded. Above ground is limited. Scarcity of waste baskets , throughout. A new water cooler is being installed in lobby, which is great.
Bathrooms are so so. They implemented this one piece, PVC shower, toilet and sink combo unit so as to not have to deal with the plumbing - older building. Main issue is the stench from sewer, which appears from time to time.
Otherwise, the rooms are very clean and functional. Still only one waste basket in bathroom.
Location can't be beat if you're there for a surgery, or loved one staying at Hospital. CUF is directly across street.
Self
8/10
Excellent
12 Apr 2026
Samuel
Breakfast was decent. Choice was a bit limited but decent enough
10/10
Exceptional
18 Mar 2026
Kenneth
Room is clean. Staffs are very nice.
Partner
4/10
Poor
23 Feb 2026
Vera
O quarto com alguns problemas na casa de banho.
Muito quente sem como regular a temperatura.
Atendimento não muito agradável.
Partner
10/10
Exceptional
20 Jan 2026
Alexina
Very good
Self
10/10
Exceptional
18 Nov 2025
Elf
Recommended
Business_and_leisure
10/10
Exceptional
26 Oct 2025
Souheil
Friendly staff
Leisure Family
6/10
Pleasant
02 Oct 2025
Cristina
DIRTY, PARKING, SOME PEOPLE FROM STAFF, ROOM CONDITION
Leisure Partner
8/10
Excellent
29 Sep 2025
Ashton
Definitely value for money, Friendly and helpful staff, limited free parking and paid underground parking.
Leisure Partner
6/10
Pleasant
28 Sep 2025
Neil
Staff were great. Air conditioning wasn’t working which made the stay hot to the point of being uncomfortable. Was called by the front desk at 2235hrs to ask to move my car as it had charged and someone else wanted to charge. Completely understand the charging requirement but at that time of day, you have to wonder!
Leisure Partner
10/10
Exceptional
26 Sep 2025
carter
Food is very good. Staff is friendly. Room was clean
Leisure Family
10/10
Exceptional
25 Sep 2025
Anju
Great location
Partner
4/10
Poor
09 Sep 2025
Hector
Property was ok, when arrived we had full towels next day they left 2 towels and no glasses
Leisure Partner
2/10
Poor
04 Sep 2025
Constantin Adrian
Garbage
10/10
Exceptional
22 Jul 2025
Kiara
It was nice and the restaurant on site had good food.
Leisure Self
10/10
Exceptional
18 Jun 2025
jose
Very good location very friendly people
Friends_and_family Family
4/10
Poor
09 Jun 2025
Mike
This hotel was clean but bare bones. There was a soap on the sink and a soap in the shower and a tv and a bed. I’ve never seen a room so bare.
Leisure Self
6/10
Pleasant
06 Jun 2025
Mike
Basic, minimal, amenities and charged for breakfast above already too high room price for what is offered.
Self
10/10
Exceptional
02 Jun 2025
Kayla
Clean and modern, perfect for a one night stop over. The area was industrial, but was easy to access, felt safe and had several super markets close by. Parking was easy and plentiful. Staff were incredibly friendly and helpful.
Leisure Partner
8/10
Excellent
03 May 2025
corinne
Staff were very helpful. Quick to deal with problems with other guests, who were smoking pot and cigarettes in another room (smell permeating into my room). Location not the best, far away from sites. Staff helpful with arranging reasonable transportation & tours.
Leisure Self
2/10
Poor
27 Apr 2025
Shinthea
Worst hotel
Leisure Family
6/10
Pleasant
21 Apr 2025
José
Basic accommodation for cost. Clean and pleasant staff though beds are far too small, couldn't turn sleep position without risking fall off bed. Location is not best.
Leisure Family
8/10
Excellent
17 Apr 2025
David
Nice clean room, comfy bed.
Located in an industrial area, but not an issue, being close to Sintra for a day visit, hotel was ideal.
Friendly, helpful staff.
Onsite parking very good.
Leisure Self
8/10
Excellent
02 Apr 2025
Tatiana
People were smoking outside by our window and we could smell it inside the room. Besides that it was good stay
6/10
Pleasant
16 Mar 2025
Jessie
The property was a quaint little experience. It might be time for some upgrades but the property was good and the staff was lovely. The food looked delicious. However, there were limited dining options for vegetarians and none for vegans (my preferred eating habit).
Business Self
6/10
Pleasant
17 Feb 2025
Donna
Ok accommodation
Business_and_leisure Self
10/10
Exceptional
07 Feb 2025
Carlos
❤️❤️❤️❤️❤️❤️❤️
Business Self
8/10
Excellent
05 Feb 2025
Carlos
Everything was great , staff was excellent, new bldg, for the money it was pretty good! One negative I had was they have no cooks at all n they microwave the food. Other than that I’d give it 2 1/2 stars
Business Self
10/10
Exceptional
09 Jan 2025
ALCIDES
Taking into account that Ibis Hotels are not in the luxury segment, I must say that the rooms are generally well-maintained and clean. The bathroom, and especially the shower, is very comfortable and spacious. One of the most positive aspects is the mattress, which is extremely comfortable, and the fact that Ibis Hotels are pet-friendly is a great advantage.

However, my only negative remark is not related to the hotel itself but rather to the reservation process. In this case, the booking was made through Expedia.com, which did not provide an option to request a receipt with the VAT number (factura com NIF)—something I require for company expenses. Additionally, there is no straightforward way to contact Expedia to resolve this issue.

I managed to call an Expedia number, which cost me nearly 6 euros, only to be informed by the representative that I had reached the wrong department. They provided me with another paid number to call, but that number does not work.

If I am unable to obtain the receipt with the VAT number as needed, I will stop making future reservations through Expedia.

Business_and_leisure Pet
10/10
Exceptional
30 Dec 2024
Michelly
The staff was very friendly and attentive, specifically the diner staff. Clean, comfortable and good value.
Leisure Family
8/10
Excellent
21 Dec 2024
Maria
Great breakfast, friendly service and clean
Partner
10/10
Exceptional
17 Dec 2024
Eliezer
Really clean and nice place to stay
10/10
Exceptional
19 Nov 2024
Elizabeth

Affordable hotel on outskirts of Sintra

We had an amazing stay at this hotel. We arrived super early to see if we could have luggage storage but surprised to be able to check in early so big bonus and thanks. Walking distance to grocery stores and restaurants. Bus stop within 2 minutes of hotel (we had a car so didn’t use but considered taking into Sintra to avoid hunting for parking). They do offer breakfast (we didn’t use) and have a bar/restaurant available. The only negative was they didn’t have a small fridge or microwave in room but reception did heat some items for me that I bought from a local grocery. Staff very helpful and friendly. Free parking up top and if full can pay 3 euro to use underneath parking. Easy access to highway to see the sites we visited! Would stay here again.
Partner
2/10
Poor
28 Oct 2024
Kuntal
Towels did not seem washed.
Internet was patchy.
Breakfast options were limited.
Staff was NOT friendly at all.
Leisure Family
6/10
Pleasant
02 Oct 2024
Alex
The staff here are AMAZING. The hotel has a great vibe and the friendly staff made us feel like real guests. My only complaints are the air conditioning in the our room never worked and there was an odd smell coming from the sink in the bathroom. We did ask someone at the front desk to help with AC our first night, it did seem to help for that night but after it returned to not functioning. Thankfully our last two nights were a bit colder outside.
Leisure Partner
6/10
Pleasant
23 Sep 2024
johanna
Ok for just one night
Leisure Family
2/10
Poor
09 Sep 2024
David
Bathrooms were terrible and rooms extremely small
8/10
Excellent
09 Sep 2024
Diane
Food preparation was mediocre.
Leisure Friends
6/10
Pleasant
08 Sep 2024
Armenio
Room was okay, bed was very clean and I was not uncomfortable. However the bathroom had a strange smell coming from perhaps still water. Very unpleasant
Leisure Family
8/10
Excellent
08 Sep 2024
Marive
Nice place … people nice
Leisure
10/10
Exceptional
18 Aug 2024
Cynthia
Excellent.
Leisure Family
6/10
Pleasant
13 Aug 2024
Brenda
Front desk was helpful and efficient. The breakfast was averages but pricey. The mattress was comfortable but covered with a plastic liner which made me feel hot and sweaty. I understand the need for the plastic but it wasn’t comfortable.
Leisure Partner
8/10
Excellent
10 Jul 2024
John
Clean
Leisure Partner
10/10
Exceptional
09 Jul 2024
Allen
It was an ok hotel. Really far from Lisbon city center. If you take the bus to Lisboa, it will take 1.5 hrs. I would spend more money and stay at city center so you don’t have to worry about transportation.
Leisure Family_with_children
10/10
Exceptional
30 Jun 2024
Yolinil Maria
Easy bus rides
Leisure Self
2/10
Poor
11 Jun 2024
Maria
.
Leisure Partner
8/10
Excellent
07 Jun 2024
Colleen
Not walkable
Leisure Family
6/10
Pleasant
08 May 2024
Yu
Has strong smells
Leisure Family
6/10
Pleasant
02 May 2024
James
Very basic hotel, comfortable enough
Breakfast is good. Location is in more of an industrial area but fairly easy to sintra
Friends_and_family Family
10/10
Exceptional
17 Feb 2024
Stella

Solo trip

Decent , clean great helpful staff.
Self
6/10
Pleasant
08 Dec 2023
Michael
There was an altercation in the room above at 1 AM. I informed the front desk was told that it was not their job, That security would take care of it. At least the breakfast was good.
Leisure Self
10/10
Exceptional
19 Nov 2023
Candice
I found the staff always willing to help with a smile. My room was clean and attractive for the price. Couldn't get the AC to work but fortunately it was Fall and not unbearable.
Business_and_leisure Pet
10/10
Exceptional
25 Oct 2023
Erin
Such a relief booking this property. It was clean, comfortable and breakfast was delightful. Close proximity to beautiful forestry and multiple castles.
Leisure Family
8/10
Excellent
01 Oct 2023
Tammy

Quick stop over

The staff is very friendly and helpful. The breakfast was very good. The location is not great as it's in an industrial area...no restaurants or shopping nearby. The rooms very basic but clean. The bed was comfortable. Good for one night stay.
Partner
10/10
Exceptional
25 Sep 2023
Leticia
Clean place, good breakfast
Leisure Self
4/10
Poor
01 Sep 2023
jay

Good location for Sintra but stiff service

The hotel, room and location were all good but I found the staff to be super stiff and unfriendly. On the plus side I asked for a change of room as the night before we had v noise neighbours. In the morning staff member Carolina apologised and resolved the situation but when staff realised we have a 5yo child staying with us, the wheels came off. They made such a big deal, escalated to management and moved us (without charge). We were made to feel like criminals they way they handled it. The female manager took me to task and had an assertive word with me and then made sure I paid for the child's breakfast. I liked the hotel and Carolina but the other staff seemed to be on-edge and with attitude. Didn't think this would ever be Ibis culture
Friends_and_family Family
8/10
Excellent
10 Aug 2023
Richard
Hotel is modern and very up to date. Clean and very well taken care off. Parking is easy and lots of it. Good breakfast. Staff were very helpful and friendly. Very new and modern rooms. Bathrooms felt like a spaceship. Never seen the design. Only complaint is hotel in a business area No restaurants or shopping in walking distance.
Leisure Partner
10/10
Exceptional
19 Jul 2023
Binh
Very good breakfast, better than many places we stayed on this trip.
Partner
8/10
Excellent
14 Jul 2023
Renato
Is good
10/10
Exceptional
26 Jun 2023
Yaneli
I loved the quality of the room and bathroom. I loved that they had a cafe downstairs and the wifi was very reliable.
Leisure Self
2/10
Poor
26 Jun 2023
Shagun
AC was not working despite it being there and staff did nothing about it even after complaining to Expedia . Worst
Leisure Partner
10/10
Exceptional
10 Jun 2023
Manuel
Parking, it’s a serious problem. No enough spaces to park. I had to pay 3.00 euros ever time I wanted to park my vehicle.
Leisure Partner
10/10
Exceptional
13 May 2023
Filomena
we love Ibis Mem Martins, it is very clean and comfortable and even though it is not right by the center we drive to the places we want to go and make it work, it is a good value for the money
Leisure Family
8/10
Excellent
09 May 2023
Katie
While it is outside of the historical centre, we still enjoyed our stay at the ibis Lisboa Sintra. We did have to Uber in and out of the historical centre (about 8-10 Euros) but the facilities were reasonably priced and it was nice having an on-site restaurant.
Leisure Partner
10/10
Exceptional
20 Mar 2023
Laumalai Dias De
Easy access
10/10
Exceptional
22 Feb 2023
Harsatdeep
Good hotel to explore Sintra from.
2/10
Poor
04 Feb 2023
Paulo

Very unfriendly receptionist

Very rude receptionist.
Partner
8/10
Excellent
17 Dec 2022
Luiz

Good Stay

Convenient location, comfortable. Breakfast was OK.
Partner
8/10
Excellent
09 Nov 2022
Carlos
Parking space
Business_and_leisure Self
2/10
Poor
12 Oct 2022
JOSE
Beds terrible ask for xtra pillows not available
Leisure Family
10/10
Exceptional
27 Oct 2021
Morgan

Delightful Spot Near Sintra

Lovely stay! The staff is exceptionally friendly and helpful. Very welcoming. The room is small but the space is used efficiently and doesn’t feel small. It is incredibly clean and the beds are very comfortable. The room was very quiet, as well. The soap provided in the bathroom and shower smelled delightful. Would absolutely stay here again and would recommend it to friends and family.
Friends_and_family Family
10/10
Exceptional
14 Oct 2021
Samantha
A Pleasure to stay here as usual
Business
8/10
Excellent
30 Aug 2020
Jean
Decent hotel, parking, spacious disabled room, located in a commercial area
Leisure
6/10
Pleasant
27 Dec 2019
Verified traveler
Simple, have basic amenities and good for a short visit to Sintra.
Leisure Family_with_children
6/10
Pleasant
28 Oct 2019
Verified traveler
Not impressed with this Ibis - rooms and bathrooms are too small - breakfast for 10 euros was too expensive, no scrambled eggs, no bacon either.... will not use this hotel again
Business_and_leisure Partner
8/10
Excellent
30 Sep 2019
Verified traveler
Property was very clean, and the staff very helpful. Unfortunately, the property is too far away from the old town and sights and it took a bus and metro or expensive taxi ride to reach the old centre. Location was not good, though acceptable if you had your own car. Because of location, I would not recommend this property to fellow travelers.
Leisure Partner
8/10
Excellent
12 Sep 2019
Ian

Visiting Sinatra’s monuments

The Ibis is convenient being not to far from the monuments. We did have a car so it may not be so well located if traveling by public transport. The hotel is quite new and hence clean and tidy. There is a restaurant serving pizza but little other choice other then MacDonald’s within walking distance.
Partner
4/10
Poor
05 Sep 2019
muhammad
Not helping for the needs
Self
6/10
Pleasant
23 Jul 2019
Verified traveler
The priceis right, nice decor at the reception area
Leisure Partner
10/10
Exceptional
22 Jul 2019
Verified traveler
Great location minutes away from everything and great amenities will stay there again
Friends_and_family Partner
10/10
Exceptional
10 Mar 2019
Verified traveler
The staff was so helpful and friendly. The hotel was very quiet and relaxing. the location was only a half hour from Lisbon.
Leisure Self
8/10
Excellent
07 Jan 2019
Pennelope

Good, worth the price.

Good
Friends
10/10
Exceptional
02 Dec 2018
Verified traveler
Nice and quiet hotel. Excelent location, near lisbon and sintra..
8/10
Excellent
22 Oct 2018
Jules

Overnight stay for visit to Sintra.

Very pleasant hôtel, room are small but cosy, very clean with comfortable bed. Ample food choice for breakfast. Limited menu for lunch or dinner.
Partner
10/10
Exceptional
10 Oct 2018
Templeton

Typical Ibis

This is a typical Ibis hotel. The breakfast buffet was excellent. The Wi-Fi was good. The parking was tight with an extra fee for parking in the underground garage. Hotel is located in a business district. There were no restaurants within walking distance. The maid replaced only one towel instead of both left out for replacement. Clean, every thing in order, good lighting
Partner
8/10
Excellent
03 Oct 2018
Anne
The location of this property was not good. It was in an industrial area and there was nothing nearby to walk to. The restaurants and historical part of Sintra was a 15min. taxi ride away. Otherwise the hotel was good value for the money.
6/10
Pleasant
02 Oct 2018
Ivar
Room was a bit small for 3 person but was ok for one night.
Breakfast was good.
Family
10/10
Exceptional
30 Sep 2018
Janice

Good value

Clean and efficient
Family
8/10
Excellent
24 Sep 2018
Amir
Fine hotel
Basic needs
Good place to spend one night if you want to go to Sintra early morrning
6/10
Pleasant
22 Sep 2018
David

Stranded in outside Sintra

Pillows were very thin and bed was uncomfortable so I didn't get a lot of sleep. Very far from the local attractions in Sintra so I'd stay closer next time. Room was clean though and they have a 24 hour bar/resto (no room service though).
Partner
8/10
Excellent
16 Sep 2018
Pedro

Nice experience

Nice hotel and experience. The hotel is very clean and the staff is very good but...the outside parking is so small... The inside parking has a 3€/day cost..
10/10
Exceptional
11 Sep 2018
Tiang Sing

A good location hotel near Sintra

A good priced and location hotel between Sintra and Lisbon with the usual Ibis standard. Room is small but clean and comfortable. Private bathroom is small but adequate - good shower design to make use of limited space. Breakfast was ok with usual spread - a plus point for “make your own fresh orange juice”, otherwise can improve on fruit selection. A good recommendation for those driving and wanting to visit both Sintra and Lisbon. Ample parking on surface and underground.
Partner

Location & surroundings

ibis Lisboa Sintra
Av. Raul Solnado, 23 - 23AMem Martins, Sintra, Portugal

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ibis Lisboa Sintra

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