Huyze Die Maene

8/10

Excellent

25 Jul 2026

David

The apartment was in a great location, it was a big 2/3 apartment, old fashioned but fitted the amazing building over the square. The entrance is though a cafe on the square and the staff weren't aware of our booking and we had to wait until someone brought a key - not too well organised.
Overall a good apartment (not hotel) but staff could be better and little more friendly!

6/10

Pleasant

15 Apr 2026

Amarpreet

Great location
Need to get the room updated

Stayed couple of times

Partner

4/10

Poor

20 Feb 2026

Katy

Pretty run down apartment above a restaurant. Listings are a bit misleading. It is not a hotel. Great location, friendly and helpful staff. But be aware, its NOT a hotel.

Family_with_children

10/10

Exceptional

07 Jan 2026

Amy

This place was a palace! I had a two bedroom, two story apartment with a kitchen, living room, huge bathroom and outdoor deck with a view of the Belfry and the Church of Our Lady. From the front I had an amazing view of the Market Square. I was in room #4 and the elevator only went to 3, but staff was happy to assist in bringing my suitcase up the stairs for me. I really couldn't imagine a better hotel and location!

Leisure Self

4/10

Poor

29 Dec 2025

Catherine

This was possibly the worst place I have ever stayed. It was absolutely nothing like the photos. Although the location was ideal, it was an apartment above a restaurant (which was really hard to find as there is very little signage even on the restaurant.) As there were only two small radiators working for the whole apartment is was terribly cold in most of the rooms (the weather was 20 degrees F outside!) There were times where there was no running water. The microwave and televisions did not work. There is a beautiful bathtub, but not enough hot water to even half fill it. I felt the whole place was only mildly clean. There were small blood stains on the sheets. And finally, we ended up with bug bites.

Leisure Partner

4/10

Poor

27 Dec 2025

JODI

BED BUGS!! Do not stay here!! Not as advertised. The pictures are not realistic to what you get. Very run down, not clean, and there is no on site parking like advertised. I will stress again, BED BUGS!! You must check in at the bar of their restaurant. The first time we tried to check in they were busy in the restaurant and after waiting 15 mins to check in we told them we would come back. Second time still had to over 10 mins for someone to check us in. Hard to find as well because you don’t realize that the accommodation is above the restaurant as that is never mentioned in the check in instructions. Will never stay here again or recommend anyone stay here. The only good thing is the location and the view of the Cathedral right across the square.

Leisure Family

8/10

Excellent

27 Dec 2025

Jennifer

I loved my stay here. The staff was great, and the room was in the absolute perfect location overlooking the market square and the Christmas Market. I have no complaints and really enjoyed my time.

10/10

Exceptional

15 Dec 2025

Donald

Spacious apartment on the third floor overlooking Markt Square. A perfect place from which to enjoy the historic city of Brugge (Bruges) and its Christmas markets.
Unlike many buildings of this age, a small, modern elevator made access relatively easy for us. The apartment was quite well insulated from exterior sound and the bed was comfortable.
Would definitely stay there again.

Leisure Partner

10/10

Exceptional

15 Dec 2025

Patti

Perfect location. Beautiful apartment.

Leisure

2/10

Poor

29 Nov 2025

Anna

It’s such a scandal you still have a collaboration with them. They don’t speak English and they’re bed bugs on a bed, we stayed there for 2 hours and then changed hotel for a much bigger price because of this inconvenience. It impacts your business as I was using Expedia for the first time, never again.

Leisure Partner

10/10

Exceptional

09 Oct 2025

Jeremy

Although took a while to find as didn’t realise you checked in with waiters from the restaurant below, the room was far better than expected with it being more of an apartment on 2 floors with a great balcony

Self

2/10

Poor

05 Oct 2025

ANTHONY

Old , unsafe conditions furnished in 1940’s

Leisure Partner

10/10

Exceptional

04 Oct 2025

Michelle

We had a wonderful stay with my family. Great service and so many restaurants and shops nearby.

Leisure Family

2/10

Poor

29 Sep 2025

Luke

AWFUL AVOID AT ALL COSTS

It has incorrectly listed that it has onsite secured parking, which is false advertising? I would have never booked it if I had known this in the first place as stated before, we were touring Europe on motorbikes and was staying in different countries every night in hotels that had underground secured parking. It doesn’t seem fair that I’m unable to obtain a refund when, I didn’t check in, the male staff member was rude, approached me when I was speaking to a female colleague and asked her “what does he want”. She confirmed I had a hotel reservation and before he even asked for my name or proof of reservation he just replied with “your name isn’t on my phone so you obviously aren’t booked here”. I then proceeded to show him the booking confirmation and he just stated “well it’s not showing on my phone”. At this point I just avoided that conversation and enquired about where the secured parking was as we had travelled from Germany that day and done over 400 miles. Again, the same male staff member was rude, had an attitude and told me that the hotel does not have any onsite secured parking and that we have to leave our highly valuable motorbikes parked in the middle of the market with a load of push bikes.

After that I walked away, made contact with hotels.com to obtain a refund due to not checking in. They have refused this and I lost my money. Don’t make the same mistake as I did, the reviews speak for themselves and this hotel needs to take a good look at its standards.

10/10

Exceptional

24 Sep 2025

Christie

Like being in a movie

I have always wanted to stay in a \"luxury\" European hotel like the ones you see in movies. This comes as close as I can get on my budget. Large, vintage furnishings, thick drapes, chandelier. It does show it's age in places, but it still felt luxurious and on another level from your standard hotel. I was concerned about it being right on the main square, but Bruges closes right down at night so it was quiet even with the windows open. I would definitely return.

Partner

2/10

Poor

15 Sep 2025

Matthew

Look at the Google reviews before booking, god knows how the rating on here is so high. The room was dirty, has exposed electric wires, and has bed bugs. This is not a safe place to stay. The people running the place fobbed us off, conveniently no one there was actually in charge. Extremely poor and this place should be removed from Expedia

6/10

Pleasant

14 Sep 2025

Elizabeth

Cheap stay in Bruges

This apartment is in an excellent position at central Bruges, right next to the Belfort tower and central to the Markt.
It is a 3-bedroom apartment (I was unaware of this as head read it was advertised as a 10window apartment overlooking the Markt).

The 10 window apartment was impressive with its positioning and was clearly once a very grand apartment. But, it is now a very tired looking and needs a good clean and upgrading. The kitchenette area(very useful for breakfast and coffee) needs a facelift and seems to be stick in the 90s. There was a plug socket hanging off the wall next to the bed and areas where a lick of paint was needed.
The bathroom had been updated and was nice, but needed a good scrub. Cleanliness was mainly superficial

The two other double bedrooms were looking a little tired and carpet in the hallway needs to be changed.

The strangest discovery was a drawer with various items and a cast iron chair in the seating area…

There is a restaurant downstairs, but we didn’t eat there.

Would I go back- not in its current state. With an upgrade, yes as it was so convenient and not noisy considering its central location.

Partner

2/10

Poor

31 Aug 2025

Ashley

BED BUGS DO NOT STAY HERE

8/10

Excellent

03 Aug 2025

Elizabeth

Gorgeous historic building on main square. Oozed charm. In house restaurant and outdoor dining was great - awesome Belgian waffles and beef stew! Staff and owner’s son were delightful and friendly.

Leisure Partner

8/10

Excellent

05 Jul 2025

Simon

OK, yes are some pretty dodgy reviews of this place and it’s certainly not the last word in luxury. But……. we’d booked the cheapest room (very reasonably priced) but ended up in ‘room’ 4, which it turns out is a huge duplex apartment on the top floor with kitchen, two bedrooms, roll top bath and a rooftop terrace. The B&B is right in the centre of the city. It’s clean, everything works it’s got bags of character.

Leisure

6/10

Pleasant

03 Jul 2025

Matthew

THERE IS NO ON-SITE PARKING, despite what the hotel's website says. You must park in a public parking garage and walk in. Large rooms located above a cafe right over the town square. It's not quiet, given the location, but it is convenient.

Leisure Family

8/10

Excellent

27 Jun 2025

Verified traveler

Our accommodation was very spacious but needed some upkeep. It was very good value.

Friends_and_family Family

6/10

Pleasant

22 Jun 2025

Lee

Great location but outdated and dirty

On arrival the staff were not very helpful, bed sheets were dirty and found hairs in the fridge.
The phone didn't work and no air conditioning.
The furnishings inside broken , old and in poor condition.
Rates more like a 1 to 2 star hotel and will not be going back.

Partner

8/10

Excellent

18 Jun 2025

Robert

Nice big room/apt

Very large room/3BR apt, more than I needed but comfortable and well furnished. A bit loud being off the market square in the morning, and lights in windows run all night so hard to keep out the lights with curtains.

Friends_and_family Friends

10/10

Exceptional

28 May 2025

Michael

Nice place

Leisure Partner

6/10

Pleasant

26 May 2025

Verified traveler

Mixed review

It was a beautiful building, a great restaurant below, unbelievable stunning location, expansive apartment with friendly staff and a chandelier above the bed. However, grubby bedding, blocked sink, mould in bathroom and another couple complained of bed bugs that they could see crawling! I wouldn't go there for a romantic getaway, but for the price it was a good place to explore the city.

Friends_and_family Family

8/10

Excellent

10 May 2025

FRANCINE

The rooms are the upper levels above a restaurant and patio. It’s quiet after hours, during the early evening it depends on the crowd at the restaurant. The room is large and mid May it could have had better heating.
Great location directly facing Markt.

Leisure Self

8/10

Excellent

25 Apr 2025

Luis

Excellent location

Nice stay. The property needs some maintenance. Is very well located.

Friends_and_family Family

10/10

Exceptional

25 Apr 2025

Dina

A dream night !

The room size and 5 large windows on the central Market place was amazing!! The authenticity of the architecture, features and some of the furniture was most valued by me. Some modern additions were distasteful and cheap like sided bed tables but did not succeed in spoiling the fascination of the room size, layout, windows and view. Bathroom and toilet were comfortable and had all amenities. Sheets and towels were clean and of high quality. Books in old bookshelf were a bonus !!

Self

6/10

Pleasant

15 Apr 2025

brian

Pleasant

The check in person was helpful and kind. Hotel was hard to find because it is a restaurant. You need to go through the restaurant to get upstairs to the room. The room was very large and comfortable but very very tired.

Partner

4/10

Poor

12 Apr 2025

chris

Can’t fault the staff or the location. Perfectly located smack bang in the middle of the market square which is perfect for exploring.
Unfortunately we had bed bugs in our room, and so did a friend we travelled with in another room.
Despite the sound proofing the location means there are loud noises from surrounding bars and restaurants until midnight, and then street cleaners wake you from 7am. There was an event on in the square when we stayed so we were woken by a loud PA system at 6am.
The rooms are very charming but very tired. Our bed was missing a headboard and there were holes on the wall where it had been. The sinks and shower do not drain properly.
This is 2nd time we stayed here, but sadly due to the bedbug experience we will not return again, sorry.

Leisure Friends

8/10

Excellent

02 Apr 2025

Denise

The guest house was a convenient place to stay and very clean.Noisy at night sometimes and the builders worked 8.ooam till 11pm one night we were there out the front which was very annoying and kept us awake.

Friends_and_family Friends

2/10

Poor

18 Dec 2024

Simone

The likes - location of the property, the views from the room and the size of our room, which had 3 beds.
The staff were nice.
The dislikes - immediate dislikes were the smell in the toilet area, flickering lights, open man hole in one of the bedrooms, some lights not working.
The kitchen area, and things in the kitchen are very old (toaster was in the oven) and there is no kettle (apart from a HUGE one on the stove, that would take forever to boil).
We didn’t even want to open the cupboard doors.
Key to our room also opened the restaurant door.
Lounge was badly stained.
We are 2 women travelling and this place had only male staff.
They just seem to be unaware of how to present a place, mainly for the dated and dirty things around.
When we arrived we questioned whether to stay or try and find somewhere else to go.
After our dinner (as we arrived late afternoon) we managed to find another hotel and ended up just leaving (around midnight) with nobody aware of this as there was nobody else in the place (we assume).
The next morning we went back and handed in the key, which surprised the staff member we gave it to.
It really is a shame that this place isn’t updated. It would not take much to change a few things and give the kitchen area a good clean.
Unfortunately this was an expensive part of our trip, given we had to change location, but we felt it totally necessary.
We would not recommend staying at this location, not until it is changed.

Leisure Friends

10/10

Exceptional

16 Dec 2024

Verified traveler

Loved it.

I booked this on its proximity to the Christmas market. Thecheck in is through the bistro and the staff could not have been more helpful. They even carried our bags to the lift. The luft is quirky but functional. The room was massive andhad a shabby chic feel. It had a fridge and kettle and a huge bed. Theviews from the windows were amazing and right into the square. If you are parking you need to stay at the bierkorf car park, very reasonable and close by. We stayed for 3nights and had a great time. There have been a lot of negative comments about this place, but it is not badly priced ,it has an amazing location and it is amazingly quirky. Staff were lovely and i would stay again.

Friends_and_family Friends

6/10

Pleasant

09 Dec 2024

Ugne

There is no parking as advertised. Something wrong with drain as the smell in the bathroom was unbearable. There was a nice chandelier but only 1 bulb in it. There was a coffee machine but no coffee pods, eventually we got them from restaurant downstairs. The key for the room is the same as key for the outside door which means, that all rooms have the same key and anyone can come to your room at any time.
The room has so much potential but it felt like they don’t really care about anything. There is no working contact number for the property, so if anything happens (like you lose your key), you cannot contact them after 11 pm. The number on Expedia or google does not work.

Leisure Partner

6/10

Pleasant

02 Dec 2024

Peter

Excellent location right on the main square. The room was quite dated and in desperate need of redecoration. The photos in the description do not reflect current state of the rooms.
Remarkably clean and very comfortable bed. Good value for money.

Leisure Partner

8/10

Excellent

29 Nov 2024

Gang

nice hotel room above the restaurant. Located in the center of the old town Bruges.

Business Self

10/10

Exceptional

28 Nov 2024

Blanca

Love this place

Leisure Partner

10/10

Exceptional

20 Oct 2024

Marcia

The location and shopping, dining, the perfect place, was like stepping back into history. The room was just perfect overlooking the marketplace. The only drawback was parking which we fully expected. Just a beautiful place to
stay highly recommend.

Leisure Partner

8/10

Excellent

17 Oct 2024

Gustavo Adolfo

The view

Leisure

8/10

Excellent

12 Oct 2024

stuart

Bruges visit

Room was huge. 3 bedrooms and a kitchen area. Only issue was how dated the room was. A curtain was missing so light came through in the mornings. Could do with an upgrade. Perfect location to explore bruges on the main square. An okay hotel on the whole for the price

Partner

2/10

Poor

09 Oct 2024

Whitney

BED BUGS

BED BUGS!! DO NOT STAY HERE!

Friends_and_family Family

10/10

Exceptional

01 Oct 2024

charles

Great property

Leisure Family

6/10

Pleasant

24 Sep 2024

damian

Strange layout but central

Very central but older and more dated than in the photos . Very higgledy piggledy rooms but spacious

Partner

8/10

Excellent

23 Sep 2024

Nigel

The room was lovely.
Spacious, comfortable and great view over the central Markt. Ideally located for exploring central Bruges.
The customer service . . . not so good.
After checking in and freshening up we took a table outside to enjoy a local beer.
The same staff work the hotel and waiter service.
One of the waiting staff kept coughing over our shoulder - very offensive.
They brought the wrong order twice.
Hardly attentive when additional service required.
We decided to go elsewhere and requested the bill. This was quickly shown and then a card reader presented. I requested the bill and saw 3x incorrect entries added that we had not received, not even when they had brought us the wrong orders. I asked for a new bill. Suddenly it was his colleagues mistake and he would attend. The colleague attended and started adding up on a calculator. I asked for a new bill. He said not possible. I said hand written would do. He said not possible. I don’t know how any business expense mistakes could be corrected here then. I sensed that they were attempting a tourist scam with me. I said could they put it on my room so that I can sort out at check out. They hadn’t realised or remembered that we were guests. A new total was carefully produced.
So my advise is to stay here and enjoy the rooms and locations but go elsewhere to be a tourist requiring food and drink.

Friends_and_family Friends

6/10

Pleasant

22 Sep 2024

aidan

Firstly the location is superb you won’t find better as it’s on the central square in Bruges which is absolutely beautiful. The rooms are big too with plenty of space however they feel very tired and somewhat run down

Partner

10/10

Exceptional

19 Sep 2024

Alex

Superb Location with Massive size rooms with the view.

Leisure Family

10/10

Exceptional

10 Sep 2024

Christopher

Loved the room, great views of the square and decorated in a lovely way.

Self

8/10

Excellent

31 Aug 2024

Sandra

A beautiful place to stay. An elevator (which is good if you are on the 3rd floor. Huge space and quite pretty. The curtains were off the hooks and it is 10 feet up to try to fix them, and some of the windows wouldn’t lock closed. But really a lovely place to stay

Leisure Self

6/10

Pleasant

30 Aug 2024

Andrew

Location, size of room and views over the Markt all fantastic - can’t be improved.

On the other hand, this hotel could benefit from investment as interior is old-fashioned and shabby. Also bedclothes smelled funky, and some very odd architectural details such as a lecture and a broken urinal, and marble bathroom tiles that Tony Montana would be proud of.

Health and safety should be considered as there is nothing stopping a child opening windows and falling out.

Leisure Partner

10/10

Exceptional

20 Aug 2024

Garnet

Beautiful, large, 2 bedroom suite with high ceilings and large windows overlooking Market Square. The entrance is through the restaurant on the square so it’s not obvious; ask a waiter when you arrive. There is a small elevator and stairs to get to your suite. Amazing location on the square but it’s not quiet. Great if you enjoy being in the middle of the action.

Leisure Family

2/10

Poor

14 Aug 2024

Charles-Philippe

STAY AWAY FROM THIS HOTEL

Do not stay here. The conditions of the rooms are atrocious and the service is extremely lackluster.

***THERE IS NO AC IN THE ROOM***

It is just a restaurant which happens to have a couple of room upstairs.

10/10

Exceptional

02 Aug 2024

Martha

Old hotel above the restaurant on the Grand Place historic square. Large and charmingly funky!

Leisure Partner

2/10

Poor

27 Jul 2024

Sarah

We have booked this property on the wrong date and tried to contact the hotel for a fix. We even engaged the Expedia team to help with this. The hotel's phone could not be reached multiple times, nor could they be reached on email. Overall, we lost $300 and very unhappy with the experience.

Leisure Partner

6/10

Pleasant

23 Jul 2024

Sandeep

Rooms are above the restaurant, no signs or information about reception or check in. The bedroom was massive which was nice but no A/C, there were flies in the room when we checked in and the bed sheets didnt smell clean. Had the basics like towels, coffee, soap etc. Everything is walking distance with the location being in the heart of the city and square

Leisure Partner

2/10

Poor

21 Jul 2024

Gareth

Correct review was meant for this property (not Parisian hotel): Broken air conditioning and broken elevator. Old apartment in disrepair. Not a good property.

Leisure Family

2/10

Poor

20 Jul 2024

Robert

DOES NOT HAVE AC, yet advertised as having AC. MOLD all over in-between tiles and along ceiling in bathroom. Broken toilet seat and falling off bathroom tray over sink. Curtains falling off runner and not able to cover windows. No screens on windows so excessive bugs at night due to windows having to be open since no AC. The location is Great if it had AC, but since it does not, the windows are open to the big square and you cannot fall asleep at night due to the noise, and get woken up early due to the noise (trash pickup, or in our case, the building of a Stage for a fest). Overall the space of the room is great and very walkable (only good thing to say). The Pillows are a joke, old and lack any support, we luckily had brought our own. The sheets had stains. The bedroom ceiling fans lacked covers for the light bulbs, and the windows would not close and latch in the back rooms. Has a kitchen however did not attempt to use, the dishes were hazy and appeared old and unclean. There is no separate check in or entrance, so you have to weave in-between people in the bistro tables at the restaurant to get in/out with your bags. Parking is listed as available, however it is a few blocks away.

Leisure Family

8/10

Excellent

24 Jun 2024

Humayun

The online description was not correct . There was no air conditioning at the property ( contrary to the description /filters on Expedia site). Fortunately by opening the windows it was very pleasant inside the room.

Leisure Family

10/10

Exceptional

16 Jun 2024

gabriela

It was beautiful! We are one adult and 2 teenage girls, and this was the best experience. Felt like staying in a family member house. Felt safe. Staff great, we had dinner at the restaurant, every time we came back the staff will greet as welcome home :) the room had the most incredible view to the main plaza, waking up with the horses sound was awesome!! The lights at the plaza go out at 11:30 pm- very comfortable we had 3 rooms, very clean, some dust in the chandelier and big curtains but nothing to complain. We were out walking the beautiful city most of the day, stayed 2 nights. It has an elevator!! Comfortable beds, clean towels, hot water, fridge, oven, coffee maker. Will recommend

Leisure Family

10/10

Exceptional

12 Jun 2024

Amy

This hotel offers a breathtaking view!!

10/10

Exceptional

29 May 2024

Sarah

Very convenient and easy access to all the sights.

10/10

Exceptional

18 May 2024

melody

We had a huge room. It was very unexpected in a fabulous way. The proximity to the square is excellent as you can overlook the square from your room. There is no checkin or out so you just need to go to the restaurant to pick up your key. We didnt ask about dropping off the key as we had to leave by 8am so we gave the key to the cleaning staff as the restaurant wasnt open. The hotel is a bit eclectic but adds to the charm. It was clean and convenient to everything and a great price. I highly recommend.

Friends_and_family Family

2/10

Poor

18 May 2024

Krista

This is a restaurant with three rooms. It does not have a front desk, parking, or AC. When we finally arrived we had to check in with the wait staff. We were charged an extra 8.00€ “for local tax.” The gentleman then gave us a key, told us where there was public paid parking and sent us on our way. We drove around Bruge 2 miles to find parking.
The room was dirty and hot. They have weird fake fur rugs on the night tables. The furniture was gross and very dated. The sofa caved in when my husband sat down on it. One lamp was on the floor and the other on the fake fur nightstand. Both did not have lamp shades and were not even plugged in. The towels were stained and old.
We had to open the windows to cool the place down and were woken up at 5am by people outside and trash trucks. Absolutely a nightmare stay. To top it off the restaurant downstairs charged us 13€ for two cups of coffee. The wallpaper is torn and falling off the walls. Dead plants and spider webbs in the windows.

Leisure Partner

10/10

Exceptional

26 Apr 2024

Mary

Excellent stay

Excellent stay! I ended up in a suite on the 3rd floor w amazing views of the main square. Tons of restaurants and shopping just outside the door.

Self

10/10

Exceptional

19 Mar 2024

Lorraine

The room was beautiful and the view spectacular. The couch caved in when I sat on it. There were no power outlets to charge my phone and tablet.

Self

2/10

Poor

05 Feb 2024

Verified traveler

Avoid

Terrible decision to stay there. The room pictures must be from 30 years ago because the condition of current state is very poor.
This wouldn’t be so bad if it was clean and tidy but unfortunately we couldn’t even get that.
The kicker was when I tried to make coffee but the machine wouldn’t turn and was sitting in a puddle in its leaked out water.

Forgot to mention… parking is NOT available! There is no parking at all, If you have no parking then say so!

6/10

Pleasant

29 Oct 2023

Paul

Slightly strange place

This is effectively a 3 bedroom apartment with one of the beds in the living room. There is also a kitchen, and is decorated like a old palace!
It took a while to find it as it’s not a traditional hotel it’s a restaurant and you have to check in with staff there. Although the description says “parking” there’s is none and we ended up in a paid car park that wasn’t that close.
Although the place was clean and with fresh towels and bedding my wife did get bit by something so not so great on that part.
On a plus it is right in the middle of where you need to be and close to everything.

Friends_and_family Family

2/10

Poor

04 Oct 2023

Julie

This was the worst room I have stayed in.
No Maintenance.
The safety security light out side our room at the top of the stairs did not work.
The front door Handel on the inside of the room was nearly falling off.
The bathroom shelf was also falling off.
The man hole cover in one bedroom room was ajar/open.
The bathroom had 4 lights but only 2 worked.
The lounge area has many lights but only one worked. There were two light stands with no gloves in them. The ceiling light was 3 down lights, one missing, Two not working.
The main bed was in the lounge room, no issues but the light was a chandelier more than half the lights were not working.

Other than the servers lack of lighting, the main room, lounge and bedroom had windows facing the Markt square, there was a lot of light from the square coming in, plus there were outside spotlights on the window sill pointing up to highlight the building from the outside. The issue here is most of the light came into the bedroom. I found 2 curtains in a wardrobe, and even so I think more were missing. The bits to re hang the curtains were missing so they could not be hung and therefore the light came into this room all night. The room was so light you could not use this bed and bedroom.

Leisure Family

10/10

Exceptional

29 Sep 2023

Verified traveler

Great location, we enjoyed the stay. Pleasantly surprised that there was a market Wednesday morning, wish we had stayed another night.

Friends_and_family Friends

8/10

Excellent

25 Sep 2023

Andrew

On the Markt square, so position is awesome. You can come back after dinner with a drink of your choice and sit with the windows open and gaze across the square. Incredible. Yes the fittings are dated, and some have seen better days, but the size and position cannot be beaten.

Leisure Self

4/10

Poor

23 Sep 2023

Miguel

This is not a hotel. It is a Restaurant that has some rooms for rent. There is no lobby. You just get to the restaurant and ask for your room key. Very old place but the location is super good

Leisure Self

8/10

Excellent

15 Sep 2023

Melissa

You can’t beat the location and the price tbh! However, the place wasn’t really clean. It was insanely old. My door handle and that actual lock came completely off LOL! I went downstairs and the property is run by the waitstaff? They said the head guy was gone for the day so their was nothing they could do about my lock being gone. Ummm what?! Luckily another waiter was able to help. Honestly if you are just looking for a place to crash, it’s fine. If you are looking for any customer service I wouldn’t choose it

Leisure Self

10/10

Exceptional

28 Aug 2023

Conrad

Wow, what a stay. Utterly perfect location, right on the square. We were lucky to get Room 3 which is the one shown in the nicest photos. Decor is high quality but dated (but we liked that), it’s basically a flat with a super comfy bed, great shower and a view over the square to die for. If you look on Google reviews you will see a lot of mixed reviews, but these are for the restaurant underneath your rooms. We would definitely stay here again. There is also really convenient underground parking (4 mins walk away for €16 a day) nearby.

Leisure Partner

8/10

Excellent

20 Aug 2023

Sarah

Fantastic location, rooms/apartments spacious and a little quirky, public parking around the corner.

Leisure Family_with_children

10/10

Exceptional

01 Aug 2023

M

One of the bests

4/10

Poor

31 Jul 2023

Michael

Nice location but falsely advertised

This is not a hotel, but a collection of rooms above a cafe.

The rooms are a lovely size but the work done to refresh the condition is poor, and in addition they are falsely advertised.

If this matters to you then it will have a significant impact to your stay:

There is no car parking
There is no AC
There is no disabled access (there is a lift internal to the stairwell, but the lift is only accessible once you have already climbed a flight of stairs)
It is not possible to contact the hotel as their phone number has been cut off

The actual rooms are still nice though and the location is nice and central.

Partner

2/10

Poor

27 Jun 2023

Emirhan

The room was not ready and it was very terrible. Too late check-in. Still dirty. Totally it was awful.

8/10

Excellent

24 Jun 2023

John

View of Brugge

Wonderful location with room to spread out

Partner

6/10

Pleasant

13 Jun 2023

David

Great location in the middle of everything, the condition of the property could use some attention - with just a few improvements it could be grate

Leisure Partner

2/10

Poor

07 Jun 2023

Jeffrey

Terrible. No communication. Number doesn’t work.

Terrible (no) communication with this hotel. Our trip was delayed and we booked for two nights. I emailed them repeatedly to notify them that we would not make the first night and wanted to keep the second night. I expected to refund or price adjustment, only that they would hold the room for us. No reply. No reply to emails. Tried to call and no heir number is out of service. Hotels.com agent could not contact them either. If the hotel will not or cannot communicate with the client or hotels.com agents, then they should be removed as a hotels.com hotel immediately. Lost two nights including cost and rewards points and had to rebook at another hotel. Pull them from the hotel.com site, pls, to prevent more unhappy customers.

Friends_and_family Family

8/10

Excellent

18 May 2023

Paul

Great but could be so much better

The actual place was good, the room was great, the wardrobe have broken doors, a lampshade was missing, a curtain rail was broken as well. The electrical points look slightly a tad worn as well, some people may look like it as nit picking but it's stopping this place from a great place into a awesome place. It's well placed, with a great restaurant underneath it, situated well in Bruges, it just needs abit more t.l.c

Partner

10/10

Exceptional

30 Apr 2023

Glenn

The room, (#3), was definitely not what I expected. Huge...with the most amazing view of the Square. I would have to stay here again if I ever came back...and I will. If you are on the fence about staying here...I am here to tell you to just book it. You will be very glad that you did.

Leisure Partner

10/10

Exceptional

02 Apr 2023

Alireza

Excellent place & location

Entrance was not nice but place was very nice

Self

4/10

Poor

01 Apr 2023

Verified traveler

shabby - 2/10

Only look at the most recent reviews as they are relevant to current condition of this property. It seems that this place must have changed ownership during COVID period, because it has gone decidedly downhill from reviews in 2018-19 that give this place a rating in the 8s. Location is great, but beyond that the place is shabby. We booked for two nights, but left after one as my wife and daughter couldn't stand it. Not a hotel. Sent message to manager to try to get money back for night we didn't stay. No response.

Friends_and_family Family

8/10

Excellent

13 Feb 2023

Pia

It was in a great location but hard to find entrance at first. Also no parking on premises

Leisure Family

10/10

Exceptional

05 Jan 2023

william

You cannot get a better location in Bruges. I stayed in a 3 bedroom apartment with my family and we very much enjoyed our stay. It was a cozy stay with charm and I recommend you stay here.

Leisure Family_with_children

6/10

Pleasant

24 Dec 2022

jamie

lovely area and could be soo good but our room was just very dated and odd
2 curtains missing nothing matched really load plumbing noises and lack of finishing touches let’s it down
no hot water for 2 days

Leisure Partner

4/10

Poor

15 Dec 2022

Jake

Great location great people awful room

Fantastic location and friendly staff.
The room is very dirty and not cleaned properly. On arrival we was greeted with dirty dishes and opened bottles of wine from the last guest. Most of the lights dont work and most of the room is falling apart. Still it was a beautiful location and the staff that work there are really nice. If they could just sort the rooms out it would be fantastic

8/10

Excellent

14 Dec 2022

Christian

Dated

Amazing location
Damaged curtain rail
No hot water
Damaged painting on wall
Damaged wardrobe
Damaged cabinets

Partner

8/10

Excellent

29 Nov 2022

Alicia

It was a lovely flat with great views of the Christmas market, and in a great area for sightseeing around Bruges.

Leisure Family

4/10

Poor

23 Nov 2022

Raquel

I am not sure why Expedia allows a owner to list apartments as a hotel. THIS IS NOT A HOTEL! These are apartments above a restaurant. There are no terrace, or lobby, or hotel service to be spoken of. The flat was large, much larger than what we needed and smelled stale. The linens and pillows were the lowest quality. Too much light as they did not turn off the building façade lights at night and curtains were broken and not black out. The hallway we were supposed to use as in/out access after hours was clogged with junk, presenting blockage of the emergency exit. I am curious what the fire department would make of that. If you are on a budget and want to travel with a large family / group, this can be an afforable option but do not be followed: THIS IS NOT A HOTEL! There is no terrace, there is the outside sitting area of the restaurant. There is no lobby, there is a computer in the restaurant bar and a rack of keys. Expedia needs to inspect places like these and require they categorize properly!

Leisure Partner

6/10

Pleasant

21 Oct 2022

Samantha

Great location on the main market square with friendly staff and a large room, although you get what you pay for. Room was shabby and in disrepair, the curtains were torn, there was a broken sofa bed in the middle of the room not in the description or the photos. The shower did not drain, the windows were missing panes, and their phone number has been disconnected for weeks making the property unreachable (which they noted they were aware of). It was a budget friendly option, in a great walkable location and we did not spend much time in the room but it is NOT as nice as decorated or assembled in the photos.

Leisure Partner

10/10

Exceptional

23 Aug 2022

Kimberly

Amazing

The room was amazing! The windows open onto the square, we loved it so much, great people watching. There was no coffee in the room, as promised. The pillows need to be replaced. Overall amazing, would absolutely stay again!

Partner

10/10

Exceptional

18 Aug 2022

Malcolm

Luxury at an economical price

Superb room and setting but no WiFi apart from across the square.

Self

10/10

Exceptional

23 Jun 2022

tam

Beautiful property, right on the center of Bruges

Leisure Family

6/10

Pleasant

09 May 2022

Patrick

Amazing room but very very tired. No bath plug, haphazard lighting. Had to tune the TV. Sofa was made for sofa bed. Bedsheets did not smell fresh

Leisure Partner

10/10

Exceptional

23 Jan 2022

Massimo

All perfect! Best position in Bruges!

Friends_and_family Family

2/10

Poor

06 Dec 2021

Verified traveler

A horrible experience that never got resolved

A room without hot water, with broken plumbing, and negligent security compromising the safety of our valuables. Add to this unreachable hotel management & lack of apology and/or communication.

8/10

Excellent

09 Sep 2021

rebecca

wiFi was out during my stay. The room itself was great and exceptionally clean. The coverings, (i.e. slipcovers on sofa, bedspread) were old and a little tatty but clean. The furnishings were also old but are consistent with the nature of the hotel, as it is very old. Location couldn't be better! The best part of the room was the exceptional assistance the staff gave me, as a foreign traveler with no maps and no internet connection, they were more than accomodating,

Leisure Self

8/10

Excellent

26 Aug 2021

Ashley

This property is in an excellent location if you want to be right in the middle of the tourist activities on the market square. The B&B is in a narrow building with one room on each floor. We had two rooms. One was on the second floor. It was large with huge windows overlooking the square, a king bed, and a spacious sitting area. The second room (the third floor) was huge. It was actually a three room apartment with a full kitchen, two additional bedrooms, a large sitting area, and great views. If I had known this room was so big I would not have booked two rooms. The rooms were dated but very comfy and had everything we needed — toiletries, coffee, tea, robes, dishes, cutlery etc. After long days of sightseeing, we were so happy to return to this room. The B&B is run by the family that also runs the restaurant on the ground floor. They were extremely friendly and helpful, and provided very nice breakfasts. I normally love a stylish hotel, but I would definitely return here for the casual comfort, space, and great location.

Leisure Family