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8.0/10Excellent125 Reviews
Cleanliness8.4/10 8.4
Service7.8/10 7.8
Comfort7.2/10 7.2
Condition7.8/10 7.8
Amenities7.6/10 7.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About The Chocolate Suites
A stay at The Chocolate Suites places you in the heart of Bruges, steps from Bruges Market Square and Bruges Christmas Market. This hotel is 10.7 mi (17.2 km) from Zeebrugge Harbour and 0.1 mi (0.1 km) from Dali Xpo Gallery. Stay in one of 10 guestrooms featuring flat-screen televisions.
Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include coffee/tea makers and portable fans, and you can also request cribs/infant beds (complimentary). Guests will find features like a virtual front desk.
Popular amenities
Free WiFi
Entertainment
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No elevators
No front desk
Guests will receive an email with special check-in instructions
Guest will receive an email before arrival 7 days
Professional property host/manager
Pets not allowed
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 4.20 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
-
Special Instructions
There is no front desk at this property. Guests will receive an email within 7 days before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
-
Minimal age
18
-
Spoken Language
Greek
English
Italian
French
Dutch
Spanish
Nearby attractions
Brewery Bourgogne des Flandres
0.2 km / 0.1 mi
Dali Xpo Gallery
0.2 km / 0.1 mi
Bruges Belfry
0.2 km / 0.1 mi
Steenstraat
0.2 km / 0.1 mi
Bruges Market Square
0.2 km / 0.1 mi
The Chocolate Line
0.2 km / 0.1 mi
Basilica of the Holy Blood
0.2 km / 0.1 mi
Bruges Christmas Market
0.2 km / 0.1 mi
Gruuthuse Museum
0.2 km / 0.1 mi
Provinciaal Hof
0.3 km / 0.2 mi
Bruges City Hall
0.3 km / 0.2 mi
Brugse Vrije
0.3 km / 0.2 mi
Burg
0.3 km / 0.2 mi
Absolute Art Gallery
0.3 km / 0.2 mi
Church of Our Lady
0.3 km / 0.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about The Chocolate Suites
50
reviews shown
Steve
It’s one of those locations that has no staff on the premises, but they did answer any questions in a timely manner
A few hours at the most
We had a car and we prepaid for parking in a garage that was 10 minutes away
I would suggest doing this!!
I would definitely return
A few hours at the most
We had a car and we prepaid for parking in a garage that was 10 minutes away
I would suggest doing this!!
I would definitely return
Louis
Localisation très bonne....matelas moyen
Amanda
Good value. Stayed in the family room (willy Wonka room) and was happy to see it's in fact two bedrooms. Weather was cool so the room felt great. Each bedroom had a fan. The walls are scuffed but the room was clean. Shower had good water pressure and had a large showerhead. The only downside was the toilet room. It's really small and the sink position forces you to sit on the toilet at an angle. So if you are tall, it's hard to fit in. But conveniently there is a public hotel toilet in the hallway just outside the Willy Wonka room. Plenty of room in that one. The hotel location is fantastic. You can walk to everything. I would stay again.
Fergus
No AC, so hot in this weather. Shower took ages to drain so could have overflowed.
Leanne
Close to town, clean, shops nearby, good communication with host
Larissa
Cute decor. No staff on site but feels safe.
Kevin
It's ok. Great location, completely hands free check in. Everything is a bit worn out.
Jorge
Excellent location!
Emily
Great location and clean room! It was overall good for the price however room was looking tired, left side of the bed was broken which meant that sleep was uncomfortable (however could just be unfortunate in the room we stayed in) and there was a bad sewage smell in the room so we had to keep the windows open when in the room (again it could have just been our room that had this problem). It was easy to check in and out but with no reception, we weren’t able to raise this issue with staff.
Rakesh
I really liked this place, everything was so central and easy to reach
Ruchi
City center but the apartment itself smelled and was dank and cold.
Sophie
Clean room, comfy beds, great location, loved the decoration
Georgia
Large suite with a very sweet and fun theme. But there was no warning that the only toilet was in a very tiny room where a grown person couldn’t fit. Had to use the toilet sitting sideways and with the door open. Also, there was a giant hole in the wall, making this tiny toilet room a freezer! Otherwise, the rest of the suite was beautiful and clean and great for our stay. But be warned about the tiny toilet room!
Gabriella
We had a lovely stay at the chocolate suites and the hotel is in an amazing location!! However to rate this 5 star it would have been great to have a few more mirrors in the room, as you can imagine 4 women getting ready 1 mirror in the bathroom wasn’t ideal, we could have done with a few in the bedrooms too. Also the bathroom in Room 2 was very tiny, two of us were pregnant so it was a little tricky to manoeuvre in there. Overall it was a lovely stay and it was so nice to just use codes to get into the property and not a key.
Fidel
Awful place to stay, the room was ugly, amenities? you can't call the things they put in the bathroom \"amenities\"
Jon
Room very spacious, very close to the christmas market
david
Super super location and great check in experience. Very clean and lovely shower. Really warm room. Comfy bed and very quiet location. On the down side it really needs to be updated with a good lick of paint its extremely out dated and tired, we were room 10 which was up top and the stairs were a killer especially for my post op wife. Elevator only for luggage. Only one flimsy pillow provided each. We had a wonderful time in Bruges and the accommodation location was great but i wont stay here again and would not recommend it.
Sian
Central location ideal for exploring the beautiful city of Brugge. Welcome email before stay giving codes to access building and our room made check in easy and seamless. Room was clean and generally in good nick for the price point.
The only negatives (if I am being picky) were there was no one at reception for our entire stay, our shower was flooding the bathroom (we had to turn it off and on a few times each shower to let the water drain to stop it overflowing and put towels on the bathroom floor). As there was no staff around we had no one to report this to. Also, although there is a room to store luggage before/after check in, this room is unlocked with no staff supervision so I was anxious leaving property there unattended. Last point, there is no lift for guests to use so hotel would not be suitable for anyone with mobility issues or who found stairs difficult.
The only negatives (if I am being picky) were there was no one at reception for our entire stay, our shower was flooding the bathroom (we had to turn it off and on a few times each shower to let the water drain to stop it overflowing and put towels on the bathroom floor). As there was no staff around we had no one to report this to. Also, although there is a room to store luggage before/after check in, this room is unlocked with no staff supervision so I was anxious leaving property there unattended. Last point, there is no lift for guests to use so hotel would not be suitable for anyone with mobility issues or who found stairs difficult.
Scott
I recently stayed at this property in Bruges and overall had a mixed experience. On the positive side, the location was fantastic—right in the centre, making it incredibly easy to explore the city on foot. Check-in was simple and the instructions provided beforehand were clear and accurate. The beds were also reasonably comfortable, which made coming back after a day of sightseeing quite pleasant.
However, there were a few disappointing aspects that impacted the stay. The cleanliness under the beds was lacking, as we noticed a fair amount of dust. Our room was also situated next to a communal toilet, which felt unusual given that it seemed all rooms were supposed to have en-suites. The biggest issue, though, was an alarm that went off in reception throughout the night for two out of our three nights. It made it quite difficult to get a proper night’s rest.
With a bit more attention to cleanliness and resolving the alarm issue, this property could be a much better experience, especially given its excellent location.
However, there were a few disappointing aspects that impacted the stay. The cleanliness under the beds was lacking, as we noticed a fair amount of dust. Our room was also situated next to a communal toilet, which felt unusual given that it seemed all rooms were supposed to have en-suites. The biggest issue, though, was an alarm that went off in reception throughout the night for two out of our three nights. It made it quite difficult to get a proper night’s rest.
With a bit more attention to cleanliness and resolving the alarm issue, this property could be a much better experience, especially given its excellent location.
Cameron
Comfortable room, and very clean. The bathroom floor was extremely hot which made the room very warm. Had the window open all the time. Great location!!
James
Amazing location. Lovely room.
carly
We stayed in Room 2 for a family of 4. Clean and Spotless accommodation & location great. Room had everything we needed & beds were comfortable.
The toilet was too small though . It was tiny you have to use the shared one just outside the room really. It would make more sense to remove the sink basin to allow it to be useful toilet as even my 9yr old son couldn’t get in. Seat facing the wrong way to the door and sink basin in the way.
Bubble gum machine would have been a great additional touch for kids if the balls inside didn’t look stale and years out of date. Unfortunately that doesn’t give a nice touch and needs a clean & empty for stays with families.
The toilet was too small though . It was tiny you have to use the shared one just outside the room really. It would make more sense to remove the sink basin to allow it to be useful toilet as even my 9yr old son couldn’t get in. Seat facing the wrong way to the door and sink basin in the way.
Bubble gum machine would have been a great additional touch for kids if the balls inside didn’t look stale and years out of date. Unfortunately that doesn’t give a nice touch and needs a clean & empty for stays with families.
Pedro
Second trip to Brugge, this place is in the heart of everything. Highly recommend.
Michael Wai Man
Yes there were shops nearby but we did not need to buy anything. Room was very clean. Beds were comfortable and there was also a gap between the two beds which is rare to find. Over all very happy with our stay. Nearly forgot. The Chocolate Theme was good specially because each room was name a Chocolate Name.
Graeme
Nice, roomy apartment that worked well for the 4 of us. Acces codes for entry into property & room were a great idea as we could come & go individually. Loved the chocolate treats!
Matthew
Very good location, ok room. Cleanliness ok. All in all 3.5 out of 5
Shilpa
the hotel was neat and clean and in a great location - near the canal and the Market Square. However, there is mo elevator to access the upper floors. only and elevator to be used for luggage - If the climb up narrow staircases isn't for you, you should make sure to ask for a room on a lower floor
Razvan
great flat
Sandra
Spacious room, comfortable and in a great location. The chocolate theme is funny
Luz
The Hotel Was good. Easy check in. Room was perfect and clean. Place is near everything. I recommend 100% if I m back definitely this will My Hotel again!!
Richard
Good, I would re-book.
Great location, check in easy. Mosquito problem, very hot with hot pipes under the floor.
Robert
Excellent stay if you are looking to over night to catch a flight in the morning
Bernhard
The room was good. We were pleasantly surprised to find some chocolates left on each bed—thank you for that! However, the room was quite hot. A portable air conditioner would be the best option, as a fan is not enough. You should consider that for future guests.
Victor
Location is great, the room is decent. However, the lack of any form of air conditioning
Umang
Location is key, its right in the center of the town.
Felipe
There’s nobody at the front desk, everything is via email in the response within 24 hours. I travel with my wife, 4 and seven year old. There was no hot water, and we tried reaching the hotel, there was no answer.
Very inconvenient not having staff on site specially when you run into problems like this.
Very inconvenient not having staff on site specially when you run into problems like this.
Rhonda
The space was cute and in an amazing location but the first night the shower flooded our room. There isn’t an onsite manager so we reached out multiple times via the app for assistance but never got a reply or help in addressing the issue. Additionally, the contact number provided did not work.
I see from the reviews others have complained about this shower problem previously. I was able to get some additional towels from the cleaning lady so we created a little barricade to keep the water contained to the bathroom. We stayed two days and never heard from the facility manager.
I see from the reviews others have complained about this shower problem previously. I was able to get some additional towels from the cleaning lady so we created a little barricade to keep the water contained to the bathroom. We stayed two days and never heard from the facility manager.
Katie
Cute but lacking
We never received communication from the C.S. regarding checkin & there’s no staff on site to assist so we had to spend extra $ to call staff. Location was excellent. Space is cute. Chocolates on bed were a nice touch as was the towel warmer. Bed was unfortunately extremely uncomfortable. Refrigerator made a ton of noise. Both made sleep difficult. It was also impossible to shower without soaking the floor. One minor disappointment, I wish there was a box of tissue in the room, especially in the winter. Overall, though, we still enjoyed our stay.
Georgina
The property is very well located, rooms look new and are very well equiped and comfortable.. the chocolate theme is adorable and the staff is very friendly and accommodating.. if we go back to Brugge we will definitely love to stay here again.
Dan
This turned into a cluster for me. I spent a lot of money booking a room here plus more for a train ride to get to Bruges (from Antwerp for me and my girlfriend). When I got here I was told my room was no longer available and, instead of a cute little chocolate room, they were going to put me in a first floor airbnb close by with mismatched furniture, a shower that backed up and 10,000 people passing the windows every day.
I actually blame Expedia - they refused to do anything or credit me in any way and the chocolate suites won’t refund any of my money because I technically had a bed for the night. Guess I won’t be using either in the future.
I actually blame Expedia - they refused to do anything or credit me in any way and the chocolate suites won’t refund any of my money because I technically had a bed for the night. Guess I won’t be using either in the future.
Julian
Wer ok, aber ohne Service
Annika
Lage top, mega zentral.
Wir hatten WillyWonka. Zwei Schlafzimmer mit viel Platz.
Ganz furchtbar war das separate WC, mein Mann ist fast 2m groß und hatte wirklich Probleme sich da rein zu manövrieren. Außerdem ließ sich die Tür nicht abschließen, das war für die Teenie-Tochter nicht so toll.
Dusche zwar modern und ausreichend groß, aber Tür quasi \"maßgeschneidert\".
Wir hatten WillyWonka. Zwei Schlafzimmer mit viel Platz.
Ganz furchtbar war das separate WC, mein Mann ist fast 2m groß und hatte wirklich Probleme sich da rein zu manövrieren. Außerdem ließ sich die Tür nicht abschließen, das war für die Teenie-Tochter nicht so toll.
Dusche zwar modern und ausreichend groß, aber Tür quasi \"maßgeschneidert\".
Anders
Great location near everything.
SERHAT
Konum mükemmel oda geniş ve gayet düzenliydi
meltem
Otelle ilgili bir sıkıntı yok, herşey anlatıldığı gibi. Fakat yanında olan inşaat bizi sabahın 7 sinde uyandırdı. Keşke misafir kabul etmeselerdi.Bizim için telafisiz bir çok gürültülü bir sabah oldu.
Selda
Otele check in den önce geldik bavulları koyabileceğimiz oda vardı .şifre ile giriş sorunsuzdu.vantilatör pek serinletmiyordu.room 2 de tuvalet çok küçüktü.temizlik güzeldi
Fernando
Ficamos hospedados no Quarto 3 (Donut's Room) logo ao subir no primeiro lance de escadas. A Hospedagem possui elevador apenas pra bagagens. Caso tenha alguém com deficit de mobilidade, pode haver dificuldades. Nossa janela era de frente para rua principal o que tornava um pouco barulhenta. Principal dificuldade foi uma onda de calor que pegamos na cidade (34 C), a Hospedagem tem um ventilador no formato de torre, conforme descrito, porém que não funciona (não ventilada absolutamente nada). Questionei o anfitrião a respeito e tivemos resposta com rapidez que possuíam apenas 1 equipamento por apartamento e que nada poderia ser feito. Recebemos toda confirmaçao e códigos de acesso com antecedência e conseguimos deixar as malas antecipadamente sem problemas. Ótima Localização! Classificaria como 3 de 5!
Jose
Excelente personal
Jose
Excelente ubicación y atención
Location & surroundings
The Chocolate Suites
14 Oude Burg, Bruges, Belgium
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