Name: Bennetts Hotel
Address: 20 22 Derby Road Long Eaton, Nottingham, NG10 1LW, GB

10/10

Exceptional

18 Jul 2026

Gorgi

The hotel staff were very kind and helpful, and the kitchen provided excellent food and service.

Partner

6/10

Pleasant

09 Jul 2026

Anthony

No mattress cover on bed, no pillow protectors. The laminate flooring has shrunk or been water damaged and not repaired. Shower head was caked in lime scale.

Self

10/10

Exceptional

06 Jul 2026

Raven

Ideal for short stay, would recommend

Partner

10/10

Exceptional

27 Jun 2026

Sharry

Staff was a bit rude but everything else was rlly good!!

Friends_and_family Friends

10/10

Exceptional

24 Jun 2026

Frank

Good room with ensuite facilities, tea/coffe maker. Bed a bit too soft for me. Food cand drink was excellent.

Self

10/10

Exceptional

16 Jun 2026

Jayne

Great stay friendly staff would highly recommend

Self

8/10

Excellent

01 Jun 2026

David

easy check in and check out. Ideal location. Good value

Partner

10/10

Exceptional

27 May 2026

michael

Great restaurant food and exceptionally friendly staff, superior to many hotels i stay in that charge much more!

Self

6/10

Pleasant

28 Apr 2026

Karl

It was clean but the room was very tired looking and in need of refurbishment. The bathroom had mildew/mould in the corners of the ceiling (probably from condensation) so I assume it hadn’t been decorated in a number of years. The walls are bit thin so I could hear other guests in the other rooms. Thankfully they weren’t too loud so didn’t disturb me too much but if there are other guests staying who are a bit loud and less thoughtful, it would be quite annoying.

Self

2/10

Poor

11 Mar 2026

Craig

Room I was given was visible tired but when looking closer it was clear that the cleaning was not completed to a standard I would expect. Walls were full of holes and wall plugs, bathroom accessories were broken and to top it off no hot water in the morning. Personally I will not be staying here again.

Self

4/10

Poor

06 Mar 2026

Bryan

The parking was ok but the hotel didn’t do breakfast which it was said they did with an extra charge but they wouldn’t do breakfast very disappointed.

Self

6/10

Pleasant

26 Jan 2026

Ryan

I do feel the lighting in the room could be improved, it didn't feel the main one was working properly. The room was kept warm, and the accesories worked fine which was a postive.

Leisure Self

10/10

Exceptional

11 Dec 2025

Russell

Comfortable and friendly staff.

Leisure Partner

8/10

Excellent

21 Nov 2025

Lesley

No sign of breakfast available any more. Room clean and a good size, the bed was king size and ok for comfort. We dined at the Agoro restaurant when we arrived at the hotel. The quality and flavour were amazing.
It would appear that the right side of the building has been changed into the restaurant as it is independent from the hotel, perhaps that is why breakfast is no longer offered. Parking good.

Partner

10/10

Exceptional

20 Nov 2025

Andrew

We didn't have breakfast, but the hotel was nice!

Friends_and_family Family

2/10

Poor

18 Nov 2025

Nigel

No hot water to shower, completely cold
No heating in room. Room very cold due to weather.
No facility to have a basic breakfast. Paid for 2 nights. Left Monday evening due to unbearable cold.

4/10

Poor

25 Sep 2025

Marc

Ok if you have run out of options

One person at front door when I arrive .The place.looks nothing like what it dose on photos .It has seen better days
Bed was clean and comfortable

Business

8/10

Excellent

25 Sep 2025

Katie

Friendly and helpful staff

Business Self

6/10

Pleasant

14 Sep 2025

Theophilus

I like me the bed. It was very comfortable

4/10

Poor

01 Jul 2025

Tonya

The first time ever I thought about moving hotels

1st night room was dark, & got migraine trying to work - room had had a dim ceiling light that was buzzing, no working bed light or bathroom light. The basin light worked that I left on to try to get me some light in the room. The shower curtain pole fell down when having a shower. And the only place for my shower produces was on the toilet cistern. The toilet had no toilet seat so had to be careful they did not fall into the toilet. Following morning I complained and said that if these are not fixed today, I would have to move hotels. I returned back and the bedroom ceiling light and shower screen was fixed. Which I could live with. Still no bedside light meaning you had to walk across the room and try to find the light switch if you needed to get up in the night. I overcame this by leaving the bathroom door open where there was natural light. Also bathroom light and toilet seat was not fixed which was not a big problem. The hard, lumpy pillows and bed were not very comfy. Also, no pat testing labels on any electrical items. I would have given this 1 star if they had not fixed the ceiling light and shower screen. Bennetts Hotel has free parking (parking register not working), and pleasant staff and in a great location for me. I didn't had chance to try their restaurant whilst staying there. I will be travelling to Long Eaton every month for the next 2 years, I will not be staying at the Bennetts Hotel again. I might return only to try out their Indian restaurant.

Business

8/10

Excellent

28 May 2025

Cheryl

I stayed for 2 nights it only a 20 minute taxi ride to Nottingham centre which is just like home. And we had food 1 night In the restaurant and it was lovely large portions as well. Local pubs cheep and friendly. Perfect if going to the spar which is 3 minutes walk away would stay again.

Leisure

6/10

Pleasant

11 May 2025

Anthony

No Hot Water!

Staff were friendly and the food was fine.
Bed was very low to the ground and the mattresses was worn out. No hot water via tap or shower in the morning even after running either for 5 minutes each. No staff at reception and no time to wait, so left sweaty!

Self

2/10

Poor

27 Apr 2025

Helen

Booked a room to sleep 3 for my teenage daughter and myself, but there was only 1 bed

Leisure Family

8/10

Excellent

15 Apr 2025

Pete

Comfortable bed good shower had a lovely evening meal very friendly helpful staff stayed two nights worked for us

Partner

8/10

Excellent

08 Apr 2025

Paul

I stayed here for one night as I was in the area & the rate for the room was cheap enough for me to stay (. £40 for one night with private bathroom). I found the staff very professional, polite & happy to help. I ate in the restaurant also and enjoyed my meal & cooked breakfast the next morning all at a of reasonable price. However the downside to this stay was the condition of the shower in my room. It was not in great condition and basically unusable unless you held it over you with one hand. I found the room pretty cheaply put together & the bed not the best, For the price it was ok for one night but I would not have struggled staying more than one night. Over all I enjoyed my stay.

Leisure Self

4/10

Poor

05 Mar 2025

Verified traveler

Never again

Seemed to be clean, but otherwise dire. No hot water for a shower either in the evening or morning. Bed was all springs and I resorted to trying to sleep on the pillows. Kettle didnt work. Toilet didnt have a lid. Room next to a staff room and disturbed by people going in and out of that loudly. When I checked out they took my key without a word. Feedback didn't seem welcome.

Business

10/10

Exceptional

02 Mar 2025

WILLIAM

Great

Brilliant hotel for the price. Excellent service, they even held the kitchen open for 30mins longer so our daughter could eat as she was arriving late. You also get 15% off the lovely food in the restaurant

Friends_and_family Family

10/10

Exceptional

25 Feb 2025

Kisa

Our stay here was perfect for what we needed. It was quiet, clean, and the staff were helpful and friendly.

Leisure Family

2/10

Poor

16 Feb 2025

Bamini

Very bad for staying

It was a nightmare cold freezing tv was too far from bed
Couldn’t shower with standing broken one

Friends_and_family Family

8/10

Excellent

15 Feb 2025

Susan

The staff were very friendly and welcoming. Our room was very big. Convenient to town centre.

Leisure Partner

2/10

Poor

06 Feb 2025

Kevin

Shocking

It was awful. Door or room had been kickrd in, bed & bedding ripped and foos on wall. When i went to look for staff there was no one available. The pictures that are advertised on the website are not what I witnessed.

Business

10/10

Exceptional

31 Dec 2024

david

great night

exactly what we wanted in a hotel clean friendly , parking and close to the town

Friends_and_family Friends

6/10

Pleasant

25 Dec 2024

lucie

lovely staff but hotel needs updating as wear and tear is pretty noticeable. windows couldn't be closed so was very cold. and the bed was very uncomfortable.

Friends_and_family Friends

8/10

Excellent

14 Dec 2024

Ewan

Good for a fairly-priced place to stay in the area, only complaint is the odd bathroom/toilet layout alongside shower and sink water constantly running hot/cold.

Leisure Self

6/10

Pleasant

11 Dec 2024

Gabriele

Quite tired and not the cleanest, but the room was very large fitting a king size and two small beds

Business

6/10

Pleasant

04 Dec 2024

Steven

This is absolutely fine for a basic stay. The room was clean and, road noise aside, reasonably quiet. The mattress was not the most comfortable, but I slept well on it.

Breakfast was individually cooked, albeit fifteen minutes later than promised, and staff were often attentive. If arriving by car, the car park is small, unlit, and can’t be accessed from the main road other than by following the maze of one way streets round the block!

Business Self

8/10

Excellent

27 Nov 2024

Andy

Small carpark need to make sure you put in your registration number on the tablet.
Quick check in most information given
Room was at the top of the hotel no lift just stairs a few flights too !
Room was a big size
Clean but a bit worn looking.
Bed was comfortable enough
Wifi excellent
Shower was hot and powerful
Breakfast not included
Evening meal was good
Plenty of choices and residents get a discount too !
Location close to the town center and the river.
Would probably stay again if in the area.

Business

6/10

Pleasant

18 Nov 2024

Dave

Cheap bedding

The room was clean as was the bathroom. The rain shower was a delight. The mattress and pillows however, were obviously cheap and didn’t provide the best comfort. The staff were kind and friendly.

Self

2/10

Poor

16 Nov 2024

Verified traveler

DON'T BOOK

Absolutely awful, holes in the wall, wallpaper held up by sellotape. Whole place felt very unsafe i ended up checking out and not staying.

Business

4/10

Poor

15 Nov 2024

Verified traveler

The room was smelling, mattress was worn out, had to sleep in opposite direction.

Business

4/10

Poor

03 Nov 2019

Verified traveler

Nice place but had to wait 10mins as they tried to charge me again for my room after I paid on line 2 months ago. Got to the room that was utterly freezing with no heat.

3 attempts got it working to find near no water at shower and the tray all blocked with hair.

Leisure Family

8/10

Excellent

23 Sep 2019

Peter

Most very good.

Large recently decorated room, with totally renewed shower room. All very nice, but a bit short on furniture! Lots of spce but only one easy chair in a double room, and no chest of drawers so if you were staying any length of time and wanted to unpack...
The staff were very friendly and the food was good, evening and breakfast.
We had a room at the front and there was traffic noise, but it wasn't enough to disturb our sleep.

Partner

8/10

Excellent

23 Sep 2019

Verified traveler

The room and hotel overall was nice. Easy to park and able to check in quickly. My only big negative was the pillows were so flat it was hard to be comfortable in bed, please buy some new pillows.

Friends_and_family Partner

4/10

Poor

05 Aug 2019

Verified traveler

Road noise compromised sleep massively. Beams and low ceilings a hazard for husband who is 6ft 2inches tall. Broken handle on one of the windows, so couldn’t open it. Cobwebs on bathroom skylight. Dirty valance on one of the beds.

Friends_and_family Family

10/10

Exceptional

04 Aug 2019

Verified traveler

The team were so friendly and helpful. The room was clean, comfortable and great for the price. The breakfast was lovely. I will stay again.

Friends_and_family Friends

6/10

Pleasant

21 Jun 2019

Phil

great room

superb room, very comfortable with good wifi, unfortunately lots of road noise from outside as my room was at the front, needs secondary glazing

8/10

Excellent

17 Jun 2019

Howard

One night business stay

Hotel does not look exactly spectacular from the outside, but once inside, a very warm welcome from the owners. Lovely room with amazing shower, and very comfortable bed.

8/10

Excellent

02 Jun 2019

Verified traveler

Location good, nice decor throughout. All staff very friendly.

Friends_and_family Family

8/10

Excellent

21 May 2019

Verified traveler

Well placed property with a nice restaurant and friendly staff

Leisure Partner