Name: Village Hotel Nottingham
Address: Brailsford Way, Chilwell, Nottingham, NG9 6DL, GB

8/10

Excellent

05 Aug 2026

Martin

My club room was spacious and comfy.

My only criticism was the room was rather hot, which is understandable in the recent sunny/warm weather. Only being able to open the window around 20mm certainly didnt help and could also be classed potential hazard in the event of a fire.

8/10

Excellent

31 Jul 2026

Martin

Checkin process was quick and easy.

My Club room was on the 2nd floor and was clean, tidy and comfy. The temperature in the room was quite warm, mostly due to the sunny summer weather.

Although a small fan was in the room this didnt make much difference and unfortunately the window was only about to open about 20mm, meaning there was no chance of any breeze or fresh air entering the room.

6/10

Pleasant

27 Jul 2026

Martha

No air conditioning and the rooms felt like ovens. The staff were no helpful or sympathetic

A most forgettable stay.

4/10

Poor

25 Jul 2026

Maria

Good location, very hot room no air conditioner, no towel rails in the bathroom and the extractor fan in the bathroom wasn't working.

4/10

Poor

23 Jul 2026

Wayne

For such a relatively new hotel there was no air-conditioning in the room so after a relatively warm day the room was extremely hot and uncomfortable. The tiny fan provided made very little difference.

6/10

Pleasant

23 Jul 2026

Pauline

Our room lacked some basic facilities such as a hook for your towel when getting out of the shower, somewhere to hang your hand towel or bath towels to dry
No where to put your case / bags during your stay except all over the floor
Limited hanging space
We asked for a ‘freshen up’ of our room - we got clean towels placed in the sink with dirty ones on top and the bin emptied. That was it
No top up of tea / coffee etc
When I mentioned this to reception staff, not really interested. Just asked how much tea/ coffee I needed
Poor customer service

8/10

Excellent

20 Jul 2026

Simon

Good staff, clean. Dropped a star because there was no fridge in the room but all good overall

Friends_and_family Family

2/10

Poor

19 Jul 2026

Colin

No air con. Staff scarce. Food terrible. Service awful. Polyester sheets. Budget decor. Dirty. Good bar and gym but as a hotel a solid 2 star.

Partner

8/10

Excellent

19 Jul 2026

Mudassar

Paying extra for parking is only down side. Otherwise great stay
Mudassar

Partner

6/10

Pleasant

18 Jul 2026

Lee

Staff great, but at this time of year the room was incredibly hot. Frankly unusable. I wouldn’t stay again in any kind of hot weather

Self

6/10

Pleasant

17 Jul 2026

Susan

Basic, but OK. Felt the room could do with a refresh. Staff were very good, apart from one on reception who told me I would have to pay for parking in the hotels own car park! Thankfully this was not the case. Decent breakfast with plenty of choice. My room had a connecting door to the next room, which although locked, wasn't soundproof and I could hear what they were watching on TV until late. I didn't use the bar or other facilities, so can't comment on these.

Self

8/10

Excellent

15 Jul 2026

S

The receptionist who checked us in was very helpful. The room was fine but could have done with air con! Bar area is really nice.

Friends_and_family Family

6/10

Pleasant

12 Jul 2026

Giles

Check in is very long winded and unnecessary, it was painful.

Partner

8/10

Excellent

11 Jul 2026

Susan

Very disappointed that on one of the hottest days 30c+ there was no AC in bedroom. Nothing was mentioned on checking in. Fan was supplied in room. I think there should have been a discount offered.

Self

10/10

Exceptional

06 Jul 2026

Charlotte

Very comfortable and good value one night stay. Friendly staff.

Partner

6/10

Pleasant

27 Jun 2026

Chris

Decent hotel, a bit far out from town, and it was very hot and with no air con that made it a bit uncomfortable. Biggest challenge was noise given that there is a gym and lively bar and terrace and we did have to have the windows open.

Partner

8/10

Excellent

24 Jun 2026

WAYNE

Overall the room of the hotel was clean and tidy, however there is no air conditioning in the room. With the current summer weather it was quite hot and stuffy in the room. The restaurant food was good and reasonably priced. Parking was difficult but I managed to find a parking space, but it was pretty busy as a car park. Staff on entry were really friendly and helpful. I didn't use the spa or the swimming pool facilities so I can't comment on that

Business

8/10

Excellent

08 Jun 2026

Gwenfydd

Stay here often to visit family. Lovely to have recently clean carpets and refurbished rooms.
Very friendly and helpful staff.

Partner

6/10

Pleasant

06 Jun 2026

Claire

I booked through hotels.com because the hotels own website would not allow me to book.
Parking , gym facilities were not included in the price and were additional and payable at hotel. Staff were very much - there’s nothing we can do.
The room and bathroom was fresh and clean.

Partner

10/10

Exceptional

25 May 2026

Natalija

I had a truly wonderful stay at this hotel. From the moment I arrived, the staff made me feel so welcome with their kindness and professionalism. Their warm hospitality really made my experience special. I also loved the amenities — everything was well-maintained and added so much comfort to my stay. The food was absolutely delicious, and every meal was something to look forward to. Thank you to the entire team for making my visit so memorable. I genuinely appreciated the care and effort, and I would be happy to return again.

Friends_and_family Friends

8/10

Excellent

12 May 2026

Helen

Plenty of parking, room nice and quiet. Mattresses were comfy but the single beds felt very narrow also the legs of the bed were angled out and because of the dark colour too, a few stubbed painful toes!
Food was a bit on the pricey side £8 for a portion of sweet potato fries!
Breakfast was nice, enough choice. And the shower was nice and powerful.

Self

10/10

Exceptional

06 May 2026

Tony

I had a room that’s just been refurbished. It’s so much nicer than before. Other floors currently being refurbished. Parking can be a nightmare driving around because the car park is used by gym members. Food good. Staff great and helpful and the gym is great too. Cheers

Business

10/10

Exceptional

05 May 2026

Ahmed

Was a perfect 2 days . We will back again
Thank u

8/10

Excellent

29 Apr 2026

Michael

Parking was easy, checkin very easy. Staff helpful and very friendly.
Gym and pool great but busy, room good but just 1 chair and pillow cases inside out on pillows and not covering them completely. Room quite dark with lights on but not easy to dit fien with 2 people, just one chair. So sat in the lobby

Partner

10/10

Exceptional

27 Apr 2026

Sherry-Ann

The restaurant/bar was good the bar staff was amazing and the food was so good

Partner

8/10

Excellent

12 Apr 2026

J N

The bed was very comfortable and clean
Breakfast was wonderful the type
English breakfast you need to start your day thanks to the Ladies
Service

Partner

8/10

Excellent

09 Apr 2026

Chun bong

Clean room

Partner

8/10

Excellent

07 Apr 2026

Joe

The bed though clean on top was less than clean under the mattress topper , the bath room had empty bottles of shower gel and stains in the loo

Partner

10/10

Exceptional

28 Mar 2026

Steven

Excellent

Self

6/10

Pleasant

26 Mar 2026

Jason

Was a satisfactory stay, would not revisit if I was in the area again

2/10

Poor

09 Mar 2026

Steve

Tired hotel and rooms
Mould in bathroom, hairs in sink, dirty carpets
Expensive poor food

8/10

Excellent

03 Mar 2026

Rajinder

Bin in rooms should be emptied daily.

Friends

10/10

Exceptional

01 Mar 2026

Nikhil

Absolutely fantastic hotel, really enjoyed my stay!

2/10

Poor

18 Feb 2026

Naomi

Racist

Friends_and_family Friends

10/10

Exceptional

08 Feb 2026

Frantisek

Yes

10/10

Exceptional

01 Feb 2026

Jordan

...

Business_and_leisure Friends

4/10

Poor

17 Jan 2026

Alec

The village hotel rooms are looking very tired nowadays so I upgraded to a club room, despite saying you receive extra benefits the “sweet treat and extra toiletries” were not in the room. The food has also gone downhill in my opinion. I won’t be choosing this hotel group again.

Business

10/10

Exceptional

04 Jan 2026

Thomas

Very easy

Leisure Partner

10/10

Exceptional

04 Jan 2026

David

Awesome stay thank you

6/10

Pleasant

03 Jan 2026

Chanelle Saffron Leanne Georgina

No phone is bedrooms is problematic in an emergency, I had to be liaising with staff via an online chat that I had to scan on the TV to find which is complex if you don’t know how. It was pure that chance I found out, I had to go looking when the contact numbers went unanswered or disconnected immediately

Standard rooms are nice, however the rooms are quite run down and need maintenance in the form of paint work, carpets etc

The club rooms are strange, the are large but quite empty, a chair here and there to fill space but needs a designer to look at it. I expected a fridge, and upgrade amenities. Bathroom had no bath unlike the standard rooms and was very cold with no option to fix it.

I would take a standard room any-day, more compact and well thought out.

Walls are made of paper, pray you aren’t placed next to the local lowlife or your restful break could become a nightmare

Breakfast was limited, and was not made clear you had to order certain items that weren’t on display like fried or poached eggs. They claim they have a continental breakfast but there was no yoghurts, fresh pastry selection or ham/cheeses etc. Porridge was 10/10

The breakfast area is the same area the bar is in, so early morning whilst dining you see people coming in to order a pint in order to start the day which can be a little unnerving when they are in groups and a little boisterous. My suggestion is to have the bar area separate to protect hotel guest and their families are well

Leisure Self

10/10

Exceptional

03 Jan 2026

Andrew

Great place to stay recommend

Leisure Self

2/10

Poor

02 Jan 2026

Tiegan

Mattress was dirty, called in the morning for fresh towels was waiting for over 45mins I had to call reception again and then had to wait a further 10 minutes

Partner

10/10

Exceptional

02 Jan 2026

Iain

The staff and atmosphere at the hotel at amazing. Thank you so much

Friends_and_family Family

4/10

Poor

31 Dec 2025

mary ruth

noise. childrens music. social space limited.

Self

8/10

Excellent

22 Dec 2025

Beverley

The room was spotless and bed comfortable.

Friends_and_family Friends

10/10

Exceptional

21 Dec 2025

Stuart

Good experience

2/10

Poor

14 Dec 2025

Terri

The hotel was very noisy and at 3am i was woken by a very angry man banging on a door screaming for someone to come out or he was gonna burn the car to the ground, the lady sounded very scared

Partner

8/10

Excellent

14 Dec 2025

Alison

Staff were friendly. Room was basic but nice and clean. The bar is well laid out. Breakfast was also very nice.

Partner

6/10

Pleasant

13 Dec 2025

Samantha

Dark room so difficult to see later in day.
Staff helpful.
Breakfast very poor - we paid £12.50 each, very disappointing. Won’t stay here again.

Partner

10/10

Exceptional

12 Dec 2025

Charlotte

Excellent stay!

Friends_and_family Friends

8/10

Excellent

07 Dec 2025

Gary

The room was clean, the staff were all friendly and the amenities tied into the hotel were good, we've stayed in better places but overall quite decent.

Leisure Partner

10/10

Exceptional

07 Dec 2025

Charlotte

Fantastic staff, clean rooms & an brilliant evening event (boogie bingo) - We'll definitely be back next year!

Friends_and_family Friends

10/10

Exceptional

02 Dec 2025

Jacqueline

Great facilities, rooms clean , bathrooms lovely. Staff very polite and helpful.
Food menu varied and very nice

Partner

10/10

Exceptional

30 Nov 2025

Jacqueline

Receptionist very welcoming and helpful.
Room was very comfortable, bar also staff very friendly, food wa tasty

Partner

6/10

Pleasant

30 Nov 2025

Kevin

Was ok.

Leisure Partner

2/10

Poor

29 Nov 2025

David

Poor staff communication

Business

6/10

Pleasant

24 Nov 2025

Suzanne

Staff were friendly but little personal interaction due to automated check in.
Room was clean but bathroom was noisy due to a fan being on somewhere? Bathroom shower head leaked - bathroom needed a good scrub.
Food was OK in the onsite bar. Came quickly was hot.

Business

4/10

Poor

17 Nov 2025

Lee

No heating in the room, freezing. Paper thin walls

Business

10/10

Exceptional

08 Nov 2025

Robert

Great value hotel with pool and gym

Partner

10/10

Exceptional

29 Oct 2025

Mr Ashley

Amazing stay

Business

10/10

Exceptional

21 Oct 2025

Dominic

We have stayed at a few village hotels and have been happy every time, the only thing I will say is that the walk to get to our room was too much

10/10

Exceptional

14 Oct 2025

Stephen

Good facilities and friendly staff.
Bit of a walk to room so paid to have room service after long drive.

Business

8/10

Excellent

08 Oct 2025

Brian

Excellent parking with EV chargers, good food options, room very clean and modern

10/10

Exceptional

04 Oct 2025

Julia

Wonderful stay, very helpful staff

Perfect temperature for me at in the spa facilities

Business

8/10

Excellent

04 Oct 2025

Jason

Property was very clean and the facilities were excellent although pool can become very busy at weekends.

Room was very clean although the plug sockets failed to charge my phone. I believe this was part of a new build upgrade but clearly the electrics have not been completed correctly and hardly work.

The biggest issue with this hotel is the signage. It is a complete misleading mess. A rectangular building should not be difficult to navigate but this particular hotel fails at every hurdle. A lift that goes down to actually suggest you are on a higher floor?? I have seen many things in my time abroad but in the UK? hard to believe!!

On asking other guests about this they all concurred with the above opinion including multiple staff members who I have no intention of naming.

Aside from the signage, the staff were amazing and could not do enough to ensure my stay was enjoyable. I cannot thank them enough for their constant directions to and from my room.

Special shout out to Lottie in the bar who has the kindest heart and a fantastic smile x

I actually would return to the hotel but please sort the misleading inaccurate signage out prior.

Jason - Room difficult to locate!

Business_and_leisure Self

6/10

Pleasant

03 Oct 2025

Nicola

Staff - particularly those at breakfast were extremely friendly.
Attentive and organised staff for the dining event we attended.
Food could have been better.

Business

10/10

Exceptional

28 Sep 2025

John

Didn’t use

Partner

4/10

Poor

24 Sep 2025

Richard

Worst of 5 hotels on this trip

No power-only 1 set of towels - tissue holder empty- breakfast finishes too early

Partner

10/10

Exceptional

21 Sep 2025

Jan

Overnight stay at The Village, Notts was great.

Lovely staff at reception, very welcoming. Great room, comfy bed snd pillows, huge room and massive tv. Bathroom facilities were very clean and modern.
Great atmosphere in the bar area and visit to the pool area early morning was well worthwhile.

Partner

6/10

Pleasant

20 Sep 2025

Amber

The hotel is in a good location, and is lovely and clean. It’s extremely overpriced for what you get though. I haven’t stayed for 5 years in a village and I remember why. Nothing has improved in terms of the hotels or their service. I was astounded after paying £160 for one night that I was charged further to use the gym too. The spa area made up somewhat for the overall experience but I won’t be staying again.

Business Self

8/10

Excellent

20 Sep 2025

Sharon

Lovely hotel and accessible room with wet room. I really appreciated the room as a disable person and a manual wheelchair user. The staff were absolutely brilliant and helped me when i needed it. The only thing was that the room was quite a distant away from the restaurants and the main reception area. I had to order room service as i struggled getting to the restaurants and eating areas. Maybe that could be something to look into making the accessible rooms more accessible to the main hotal reception area. Thank you.

Leisure Self

8/10

Excellent

14 Sep 2025

Sean

The stay was wonderful and the rooms were good, comfy beds, comfy pillows, very tasty breakfast. Water pressure in the shower was very low. Hung out the “please clean room” sign but unfortunately it was not cleaned.

Friends_and_family Family

8/10

Excellent

13 Sep 2025

Ekatherina

Comfortable and pleasant stay

The stay was very good; we slept well and were ready for our ice skating training early in the morning.

Friends_and_family Family

8/10

Excellent

31 Aug 2025

Vivienne

we would have liked a glass in the bathroom . Also we requested that our room was refreshed but it never happened so our towels were damp when we came in.

Partner

4/10

Poor

30 Aug 2025

Ricki

Woken up due to gym noise

Stayed at this hotel for business many times - unfortunately I was given a room on the first floor above the gym. The room was very stuffy due to the time of year so windows open, at 5am the loud thumping bass from the gym sound system woke me up and even with the windows closed it was impossible to ignore. This meant I was tired going to work a physical job all day and I was offered a free coffee as way of apology from the staff. Not acceptable to put rooms in the vicinity of that amount of noise at an unreasonable time. I will consider my stay here during my next business trip because of this

Business

10/10

Exceptional

30 Aug 2025

Marius

Liked the pool

Leisure Family_with_children

10/10

Exceptional

28 Aug 2025

Stan

Lovely place

Business Family

6/10

Pleasant

25 Aug 2025

Sami

Family trip

Staff were amazing and sorted out our booking straight the way when asked!
Breakfast was lovely
Rooms not great but ok
Pool heated and large and sauna and steam room well kept
Ideal location and onsite parking
However due to awful guests we would never return. Plus rooms that we have paid similar had a lot more to offer than the two rooms we stayed in

Friends_and_family Family

10/10

Exceptional

18 Aug 2025

George

Great

8/10

Excellent

17 Aug 2025

Tom

The room and facilities were excellent but the breakfast is horrible and overpriced. Skip the breakfast and it's good value for money.

Business

6/10

Pleasant

05 Aug 2025

Stephen

Not the best stay I have had at this hotel

Room was too warm, no instruction for air conditioning if there was any. Opened window only to be woken at 5am with staff emptying bottles into recycling containers. Poor water pressure in shower and sink.

Business

10/10

Exceptional

04 Aug 2025

Gary

convenient ideal for purpose close to meeting point for work .

Business Self

4/10

Poor

04 Aug 2025

John

The Village hotel had problems with their water pumps and so no water in the bathroom, not even for brushing teeth. They could have offered some bottled water at the bear minimum but didn't really seem to care.

Leisure Partner

8/10

Excellent

03 Aug 2025

Atinuke

Good parking during our stay

2/10

Poor

30 Jul 2025

Sam

Blood on bed no ac very hot room no fan

8/10

Excellent

26 Jul 2025

Renee

Staff were friendly and efficient. Breakfast was good. Room was basic and clean.

Leisure Partner

6/10

Pleasant

14 Jul 2025

Verified traveler

Good location with other eateries near by. Room was ok . breakfast wasn’t great and service to be seated was slow and had to go and ask for cutlery at the bar.

Friends_and_family Family

2/10

Poor

08 Jul 2025

Mandeep

Dirty room covered in dust staff not attentive and damage caused to my property. This was reported and no one was interested.

Leisure

8/10

Excellent

06 Jul 2025

Rahul

Negative: No AC/ventilation in the room. Noisy neighbors even in quiet areas

8/10

Excellent

03 Jul 2025

David

Great leisure facilities

Business

4/10

Poor

29 Jun 2025

Verified traveler

Stayed following a uni visit. Dinner took over an hour to arrive.

Friends_and_family Family

6/10

Pleasant

29 Jun 2025

Christopher

The room was unbelievably hot, they had given us a fan but it made no difference. Even with that and windows open it was very hard to sleep

Leisure Family

10/10

Exceptional

27 Jun 2025

Nevin

Great Stay

Great Hotel in general so I’ve given full marks, however considering there’s no air-conditioning and just a fan they should provide bottles of still water for free especially at £160 per night for the cheapest room.

Business

6/10

Pleasant

11 Jun 2025

Alex

It is what it is, but not my bag!!

Ok, so it’s what it says on the tin… and that may be enough for some people. But honestly I have had more comfortable nights in a premier inn. If you want to stay at a community gym with some hotel rooms popped on the top, fill your boots. The only think that came to my mind when I entered reception was when was Mr Brittas going to appear! I get it the hotel choose to subsidise their hotel revenue by letting in the masses from the local community! Well I don’t want to fight my way through waves of sweaty locals to get to my guess room!

Business

8/10

Excellent

11 Jun 2025

Brian

Great location, facilities with good food options

Business Self

6/10

Pleasant

02 Jun 2025

Eleesha

Room did not get cleaned once on stay despite asking cleaners and putting the ‘clean me’ sign on the door. Only thing they did was empty bins. No fresh towels. Beds never made. The rooms are red hot. We were supplied with a fan but the remote for it was missing. Asked at receptions and they side there was nothing they could do. Same with TV remote. Battery’s were flat and they said there’s nothing they could do to fix. Bathroom had mould on ceiling as the extractor fan is badly positioned meaning it remains steamy.

Partner

10/10

Exceptional

26 May 2025

Kevin

Great layout. Lovely staff. Excellent concept in the bar area for sports.

Leisure Partner

6/10

Pleasant

19 May 2025

Gavin

17/18/19 stay….

No phone, no phone wall plug charger. Extremely noisy occupants above, no redress but was told they were checking out.

Very friendly staff, bar area clean, good tv. The food I had was very pleasant.

Nearby Marks good for necessaries.

Cheap & for a reason ( not central) but lots of hot water, clean, comfortable bed. Nearby train line might be an issue for some. Close to the M1

Self

8/10

Excellent

10 May 2025

Jack

Great but lacking

Stayed before l, very good hotel but the cleanliness was a little lacking this time, especially in the gym and changing room.

Self

8/10

Excellent

15 Apr 2025

Sarah