Name: Donington Manor
Address: High St, Castle Donington, Derby, DE74 2PP, GB

10/10

Exceptional

26 Jul 2026

Barbara

Will stay again, enjoyed every moment of it. Beautiful and historic village.

4/10

Poor

13 Jul 2026

Daniel

WiFi was non existent in room.

Self

8/10

Excellent

20 Jun 2026

Drew

Used this hotel as my son and I were going to Download and its convenient location was ideal. Contact from the hotel was really good prior to the visit to confirm the names of guests and whether car parking was needed, taking the registration number of the vehicle. Reception staff were helpful as we got there a few hours before check in but they let us in as the room was ready. They confirmed that the booking was for room only and explained that we could book breakfast each day if we wanted to. Room was clean with good storage. The only problem was the lack of water pressure for the shower but that didn't spoil our stay.

Family

6/10

Pleasant

15 Jun 2026

Simon

We booked a twin room, described as being located off a courtyard with its own independent entrance. On arrival, my adult son and I found the hotel itself to be pleasant and well-presented. Unfortunately, when we got to our room, it contained a double bed rather than the twin room we had booked. It was also upstairs within the back end of the hotel, and not off the courtyard

I spoke to reception and was told there were no twin rooms available. The manager couldn’t explain why we’d been allocated a double room, although there was apparently a twin room available for guests arriving later. When I pointed out that I was already there, I was told those guests had booked directly with the hotel, whereas I had booked through Hotels.com. Fair enough, but it does suggest there may be advantages to booking direct if you want the exact room you’ve reserved.

To their credit, staff tried to resolve the issue by providing a Z-bed. Unfortunately, when my son lay on it, it became clear that several springs were missing, making it unusable. Rather than spend the weekend arguing, we did the very British thing, kept a stiff upper lip, and shared the double bed. In the end, it didn’t spoil what had been a trip we’d been looking forward to for over 12 months.

At around £300 per night during Download Festival weekend, I was expecting a more premium experience than was delivered. That said, I appreciate that accommodation in the area commands a premium during the festival.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Angela

Great location , lovely clean room , very helpful staff

Partner

6/10

Pleasant

14 Jun 2026

Helen

Very dated and tired furnishings. Strange skylight in the bathroom which was full of cobwebs and dead moths. One of the drawers still had the previous occupant's belongings in. Lock on the bedroom door was very loose and temperamental. Staff seemed friendly. Hotel location was very convenient and we had a good night's sleep.

Family

4/10

Poor

14 Jun 2026

John

Stayed at Donington Manor as a base to attend Download festival and as such the hotel is in a great location, a 20 to 30 minute walk to the arena or a £5 Uber. The staff were very polite & helpful and and the room was very spacious.
Unfortunately due to the festival the price was 5 times higher than normal and as such when you are paying over £300 a night expectations will naturally be higher.
The room was dated and tired with damp and mould, we had to share the room with an army of spiders and moths, paint was peeling from the walls and ceiling in the bathroom and the shower was grubby with no pressure and only useable by anyone under 5 foot. The breakfast when it arrived was very tasty however as the hotel was full due to the festival it took 2 hours to be served on one day and my partner didn’t even get hers on the other day.
Hotel needs updating and to be better prepared for an annual event that they are happily charging for.

Partner

4/10

Poor

06 Jun 2026

Tony

Restaurant was closed no chef bar had no p
beer only one brand of whiskey there was a musty smell in the hotel it is advertised as a 3 star its more like a 1 star the hotel needs a full refurbish it's an old coaching hotel from back in the day and it's showing its age I won't be staying there again.

Self

8/10

Excellent

23 May 2026

Alfred

Very handy for me as I wanted to be near to Donington Park race circuit.
Very friendly, but did not do food even though said they did bar snacks.
Not a problem as Castle Donington has an abundance of places to eat.
Has had many racers stay there over the years including very famous ones.

Friends_and_family Friends

8/10

Excellent

03 May 2026

James

Friendly staff, clean room and comfortable bed. The building is a bit tired but still a good place to stay and great value for money

Self

2/10

Poor

27 Apr 2026

Emma

Room was very cold on arrival, very musty smell throughout the whole building, carpet in the bathroom which seems unhygienic, lots of dead spiders in the window and the room itself wasn't very clean. When I wanted to complain there was nobody around so ended up leaving the key at the desk and driving home

Partner

2/10

Poor

22 Apr 2026

Verified traveler

Wrong bed! I booked a queen bed and it was 2 singles. No staff present, car park barrier locked us in, no one answered the phone or replied on email. Thankfully another disgruntled customer had the barrier exit code and I tailgated out. I decided to find another hotel nearby- this place is RANK

Partner

6/10

Pleasant

14 Dec 2025

philip

The staff and main building were excellent; however, I was in courtyard in an annex out of shot of lovely sales picture. It was an accessible needs room (I assume due to hotels.com booking) but no cheaper than direct booking. The tv was on a shelf at ceiling height so difficult to watch unless standing. The tap fell off but luckily slotted back on and worked with care. The room door was an internal stable type door so had no insulation or sound proofing meaning people accessing a storage room next door seemed to be in the room along with phone conversations. It was also slightly concerning to come back and find a Land Rover in court yard partially blocking room access followed later by listening to engine ticking over . In fairness for what I wanted the hotel served its purpose; however, for slightly more and an uber ride I could have got sound proofing from airfield plus a pool. It all boiled down to a taxit and convenience

Friends_and_family Family

6/10

Pleasant

02 Dec 2025

Wayne

Heating was not on until I was shown the room found a dirty mug in the cupboard could see where the dampness had got it
Found it to be a bit of an unexciting room. For example, no pictures on the wall

Leisure Friends

6/10

Pleasant

19 Oct 2025

Karen

Whilst the online check in worked, the room was comfortable but needs a refresh as a little outdated.As it was a 'quiet period' the reception was not manned and although an emergency number was given - not to be used between 12am and 6am! As a solo female traveller not the best scenario but all ok.

Leisure Self

4/10

Poor

16 Aug 2025

June

We were sent a text

8/10

Excellent

08 Aug 2025

Edina

Very good staff and provide quick response when dealing with an issue.
Good place and l would stay there again

Friends_and_family Family

8/10

Excellent

17 Jul 2025

Samuel

Nice hotel

Nice hotel, spacious room, nice bathroom, nice touch with the bottle of water and biscuits. Highly recommended.

Business

8/10

Excellent

15 Jun 2025

Tracy

Ticked all the boxes for download 😊

Nice location, staff were friendly. Hotel is tired and the stairs could do with re gripping as a slight hazard (lots of old winding stairs to get to your room) bathroom light didn’t work, reported but not replaced. Bed was ok, pillows a little flat. However, I could be over critical here as it was grand for us for our stay. Didn’t eat, so cannot comment on food, however the chef was out the front doing a bbq style cook out which looked great. Very close if you have download tickets and there was a free shuttle bus to donnington park right outside the hotel.

Friends_and_family Family

6/10

Pleasant

06 May 2025

Peter

quirky, convenient but now feeling and looking tired

10/10

Exceptional

05 May 2025

Jack

Helpful Management

As always the service was pleasant, helpful and friendly.

Partner

10/10

Exceptional

05 May 2025

Karinda

Was a lovely old style hotel, the staff were very helpful and nice to chat with.
Easy location to Donnington Race track, and walkable to pubs in the village.

Leisure Partner

4/10

Poor

18 Apr 2025

Verified traveler

Do not recommend! Unclean room, felt unsafe

Donington Manor Hotel could do with modernisation and renovation work. It is a quirky place with character. Parking + check-in were fine. Went to dinner across from the hotel at Castle Inn which was lovely.

Was booked into room 11 (twin) and my room was not clean at all - not talking about a little dust. There were many cobwebs, spent about 10 minutes removing spiders in the main room and the bathroom. Bathtub had black bits in it, 1st bed had markings on the bedding, 2nd bed had markings in the bed. Bedside drawer handle was broken. Even with the instructions to lock the door, I couldn't tell from the inside whether the door was locked. I was travelling solo so made me feel unsafe and uneasy. Charging points nowhere near the bed/accessible, even with a long charging cable.

I spoke with staff at reception to ask for my money back as I wished to leave the hotel due to these conditions, they offered to show me other rooms first. First few were just as unclean as my room and the next couple were OK but didn't have any charging points near the bed so wasn't suitable for me. The last room they showed me did have charging points by the bedside and was, for the most part, clean enough that I felt like I could sleep there - there were still bits around the room that had built up dust but the room was a lot cleaner than my initial room and had a much better locking mechanism on the door. I agreed to move to that room but I will not be returning. I do NOT recommend!

Self

8/10

Excellent

23 Feb 2025

Dawn

One night stay

Attended a family party at the hotel and had a good stay. Friendly and efficient check in and excellent breakfast.

Partner

8/10

Excellent

05 Feb 2025

Yvonne

It's good value for money.
Staff were very friendly and helpful.
Room was large, not very warm until we ut electric fire on.
No heat on towel rail though.
Hotel and some furnishings a bit tired.
Needs tlc I think

Leisure Partner

2/10

Poor

20 Dec 2024

Joanne

.

Leisure Family

4/10

Poor

14 Nov 2024

Verified traveler

Tired and needs better management

On arrival my room had no bedding. I was then moved to another room with no bedding as well. The third room I was given had bedding but the heating did not work.
The duvet covers fit the bed correctly but the duvet inside is not the correct size leaving lots of loose material with no duvet inside, which doesnt help when the heating does not work.
The room does not have a secondary method of securely locking the door from the inside.
Other than this the staff were understanding and helpful.

Business

10/10

Exceptional

29 Oct 2024

Chrissie

Very welcoming and friendly stay in an historic hotel

Friends_and_family Family

8/10

Excellent

06 Oct 2024

Ian

It is very refreshing to stay in an older, traditional hotel where nothing is too much trouble for the staff.

Leisure Self

4/10

Poor

26 Aug 2024

Alan

Room had cobwebs and dead flies all over the sash windows that has obviously been there for some time. Disgusting. When complained room was changed immediately. Will never stay there again as a result that the management, cleaning management and staff think that it is acceptable to even offer the room in the standard.

2/10

Poor

24 Aug 2024

Paul

We are not fans of complaining, but this hotel was a big disappointment. We arrived after a 5-hour journey only to be told that because they had been busy over the weekend prior, they would not be serving food, and that we’d need to go and get a takeaway…
That’s not really acceptable for any hotel in this day and age, even if we had been given prior notice.
Our room was generally dirty and unkempt - gangs of spiders on the inside of the windows and in the corners of the ceilings, dirty carpets and random stains on the walls and furniture. The room was also very noisy as there was no secondary glazing, and the main road outside was busy all night. The noise from the nearby airport also didn’t help.
The chairs in the bar, which wasn’t manned, were old and dirty, and this pretty-much summed up the hotel in general. It is in dire need of a refresh, and a big improvement in what it provides for the price it charges.
If we have to go to Donington again, we definitely won’t be staying in this hotel.
We’re sorry, but it needs to be a lot, lot better!

Partner

10/10

Exceptional

09 Aug 2024

John

Great location in castle Donnington

Nice hotel staff were excellent very attentive and well mannered. Really enjoyed the stay

Friends_and_family Friends

8/10

Excellent

31 Jul 2024

Luke

A nice place just a bit tired

Business Partner

10/10

Exceptional

28 Jul 2024

Lesley

Great stay

Just back from a great weekend. We were staying as at motorbike racing . We were made very welcome nothing was to much trouble.

Partner

8/10

Excellent

28 Jul 2024

Richard

TLC required

Enjoyed my stay Hotel has a certain character about it should we say, rooms comfortable and very spacious they are a little tired though really crying out for a good clean and decorate. The satins on the carpet around the toilet just are not right. The staff were brilliant and told us the intention is to redecorate and give the place some TLC. Do this and you would get 5 stars from me.

Self

8/10

Excellent

28 Jul 2024

Stephen

Fantastically typically British with all the hospitality you would expect from such nice people.

Self

6/10

Pleasant

27 Jul 2024

Julia

OK but ...

Booked a standard King with ensuite, but was given a converted meeting room. Double bed was old and lumpy, pillow flat and lumpy. No ensuite, no dressing table, no wardrobes or chest of drawers - 2 clothes rails with 3 hangers - 1 bedside table. No curtains and the blinds at the front were defective. Very little effort has been made to make the meeting room actually feel like a bedroom. Kitchen extractor fan very noisy. On the plus side, we had access to the courtyard for the dogs, the manager and maintenance man were very helpful and friendly. Breakfast was good.

Partner

10/10

Exceptional

23 Jul 2024

Christopher

Friendly place, handy for Donington Park. Great food options around and a nice cat :)

Leisure Friends

6/10

Pleasant

20 Jul 2024

Gina

Quaint but tired.

We tried to check in at 2pm, but no staff was available. We missed out opportunity to tour the Nottingham caves as a result. Room was quaint but tired. Sink space was tiny, water pressure was low.

Partner

8/10

Excellent

15 Jul 2024

Jeanette

Convenient location and lovely staff

The hotel is perfect for a stay if you are going to the Race Circuit.
The staff are really pleasant and helpful.
Breakfast was fab and at only £10 each a real bargain.
There was a nice little bar with a good selection available.
This is an old Manor House, with creaky floors and lots of original detail. We were there 3 nights and feel it offered everything we needed. It’s not the Ritz, but the price reflects that.
Right in the centre of Castle Donington-plenty of private parking.
Will stay again next year.

Partner

4/10

Poor

07 Jul 2024

Jonathan

Desperately needs a refurb

Room looked like it was last refurbished in the 70s. Smelled of damp. Very old toilet flush would get stuck. No wifi reception. On a positive side I arrived very late and the night receptionist was friendly and helpful.

Self

8/10

Excellent

04 Jun 2024

Catherine

Loved all the old details still in the property its decor is a little tired in some areas but the staff are nice and friendly and breakfast is excellent

Leisure Family

8/10

Excellent

15 May 2024

Carlton

Very pleasant stay with excellent staff.

Business

4/10

Poor

27 Mar 2024

Brad

Not happy with my stay

The hotel didn't have the room ready for me which i had booked, so they put me in a room that was adequate but was slightly less in price. I had informed the manager that the prices were advertised differently and he agreed to \"sort something out\" before i left. Unfortunatley this was not the case.
The room however was clean all be it very out dated, the radiator valve was broken also so i was unable to turn down the heating and lastly the wall paper was peeling off of the walls in both the room and the bathroom (something im guessing to do with the heat being close to that of the surface of the sun).
So yeah, ok place to stay if your in a tight spot, however i will not be staying here again based on principle.

Business

2/10

Poor

22 Mar 2024

Richard

Hotel is currently undergoing a major renovation and is no position to offer paying customers any level of service. No restuarant or bar open. Had i have known this before, i would not have booked to stay here. As i checked out there was a massive leak of water into reception!

Business

8/10

Excellent

02 Oct 2023

Susan

The people were friendly, the food was very good, plenty of free parking. The hotel itself was fine, although our room in the courtyard was rather tired and could do with a makeover and it was impossible to get WiFi in that room. Very conveniently situated for Donington Park race circuit.

Partner

6/10

Pleasant

28 Aug 2023

Julie

Fantastic staff, very welcoming and friendly but the hotel wasn't as we expected. Needs to be drastically updated. Poorly laid out room so when you opened the door for the bathroom you caught the door on a bed side cabinet which had a hole in it that needed to be repaired. Poor hairdryer, why can't hotels provide decent one's. Room smelt damp and needed to be well aired.

Friends_and_family Family

4/10

Poor

13 Aug 2023

Graham

Car Park is too small for hotel, restaurant was closed, check in was chaos, shower was pathetic, TV did not work in room. It would have been nice to get an email or text telling us the restaurant was closed, it was being used for a private event. There was a busy event locally so none of the other restaurants had tables and we didn't want to drive elsewhere because we would lose our parking spot. Very stressful stay. Will never use this hotel again.

Leisure Partner

8/10

Excellent

02 Jul 2023

andrew

Room was clean but noise from main road/traffic lights right outside was bad

Leisure Self

8/10

Excellent

15 May 2023

Val

Liked......friendly staff and quirkiness of hotel.

Dislike......very noisy party till midnight.

Leisure Partner

8/10

Excellent

24 Apr 2023

M

A good find

Lovely room and great service. Disappointed with menu for dinner. Limited and expensive

Partner

10/10

Exceptional

03 Mar 2023

Nicola

Beautiful quirky hotel

We had a lovely two night stay. A beautiful pet friendly hotel. Some gorgeous vintage pieces in the hotel. The staff were all helpful & friendly. The room was clean, spacious and nicely decorated with huge private bathroom, we even had a balcony off the bedroom/living area. The room had everything we needed. A few parts around the hotel could do with a bit of a \"touch up\" here & there but all in all we had a lovely stay and enjoyed all the quirky features like the trouser press & patterned bathroom suite.

Friends_and_family Family

6/10

Pleasant

01 Mar 2023

John

The staff apart from the man who greeted us were very friendly. The website didn't give me the option to book breakfast and he wouldn't let me book it when I arrived for the following morning for some reason. Though the nice lady we spoke to in the morning said she would have done but it was too late by then.
The place just needs money pouring into it, shower fixture coming off the wall, shower head wouldn't stay up, literally 10 mins for the water to get warm, no sockets near the bed etc. Nice building, it just needs some attention.

Business

8/10

Excellent

13 Nov 2022

Lyn

The staff were very helpful and pleasant

Leisure Family

2/10

Poor

23 Aug 2021

Stuart

Not Recommended

We left after one night, the 1st time we have ever had to do this. We were given a room that didn't lock, with one towel and half a toilet roll between 2 people. The hot water didn't work and it looks like the tv had no aerial connection. We asked twice for more toilet rolls and another towel, and still didn't get any.

Partner

2/10

Poor

03 Aug 2021

Verified traveler

This property should not be listed as habitable and I shall be seeking a refund. There was no hot water, the toilet seat fell off, it stank of mould, the bed felt as though it was gong to split in half, no staff, no one answers the phone number, no key for the room, I felt physically sick, and if I could have found somewhere else to stay I would. I wouldn't put an animal in there!!! When I woke in the morning there was condensation on my spectacles. When I returned home the contents of my bag smelled of mould. Disgusting. Please remove this accommodation from your site.

Business Self

2/10

Poor

02 Mar 2020

joanna

Appalling cleanliness. No WiFi . No Tv that worked.Dated, smelly , disgusting bedding. If there was any other option I would have walked out.

Partner

4/10

Poor

26 Jan 2020

Daniel

Really poor

Absolutely terrible WiFi. Which wouldn’t matter if the hotel wasn’t in a mobile signal black spot. It isn’t the hotels fault it is in a mobile signal black spot but then you must have WiFi that works. I called reception and asked if they sort it or move me so I either had WiFi working or signal (empty hotel btw) guy said o haven’t worked here long and would get back to me. Absolutely nothing came back. Added 4 hours to my next day. Add to that the tv has 3 working tv channels. You can’t stay here if you need to do some work or have any sort of internet requirement. Told the receptionist on check out .... I might as well have told my cat

Business

8/10

Excellent

23 Dec 2019

Verified traveler

Really beautiful old building in a great location. There weren’t many people staying in the hotel, but it was really clean and nice.

Friends_and_family Partner

4/10

Poor

14 Nov 2019

Verified traveler

Bit tired and old fashioned bedrooms. Steep stairs to carry luggage to bedroom although reception helpful in changing room allocation to make life easier

Business Self

8/10

Excellent

10 Nov 2019

Verified traveler

A good stay , good location and parking . We will stay again . This is not a premiere inn/travel lodge . this is a old hotel with lots of charm , good beds and good value for money :)

Friends_and_family Family

6/10

Pleasant

18 Oct 2019

Verified traveler

The hotel is in a lovely location and the staff I spoke to were friendly but there were just a lot of small things that let it down. There were light bulbs that needed replacing and no locks on the windows. The TV signal was fuzzy and had static noises and there were cobwebs in the bedside lamp. The shower was attached to the bath so the water pressure was very low.

Breakfast was nice and there was a decent selection to choose from and WiFi was also provided.. Overall I would say the hotel is fine if you're staying short term but bring your own entertainment.

Business Self

8/10

Excellent

04 Oct 2019

Kathryn

Very pleasant

Pleasant staff, lovely large room and a good breakfast

Business Self

4/10

Poor

30 Aug 2019

Denise

Ok Hotel

Overnight stop for early flight next day. 8.25pm arrived said no food available when next door had a good curry. Room up lots of stairs. Been re decorated but with cheap carpets and curtain's. Boiling water out the hot tap with no idea which was hot and which cold. Bed comfortable though. Asked for a taxi at 4.45am reception had booked a mini bus cos another couple were supposed to be going and share the cost they never turned up so left without them coat us an extra £5 cos of the size of the mini bus. Would never use this hotel again because of overall stay.

Partner

2/10

Poor

18 Jul 2019

Ian

Never again!

This was a second visit and we won’t bother again! Apparently full for the weekend but ran out of milk and salmon. We paid for breakfast elsewhere even though we had paid at the hotel, the hotel didn’t reimburse the cost incurred. We had a choice of two poor rooms and decided on the second - just! We were offered another room for our third night which was partly redecorated. The staff were seemingly embarrassed as to the issues raised but were unable to rectify the situation. I was told the manager or owner would contact us but this didn’t happen.
Stay if you wish but take your own milk! It’s a pity because it is in a good position, but, it’s in a bit of a mess.

Partner

4/10

Poor

19 Jun 2019

Daniel

find somewhere else

dirty dump. £85 to stay in a dump annoyed is an understatement.

10/10

Exceptional

19 May 2019

Verified traveler

Lovely old property full of character, comfortable beds and good value for money.

Leisure Self

8/10

Excellent

10 May 2019

Alan

Mainly Good

We’ve stayed before and will stay again as it’s convent to Donington race track. The rooms are a bit tired but the beds are comfy and the food is generally very good.

Family

4/10

Poor

19 Apr 2019

Verified traveler

Room outdated and need redecorating.
Reception staff was very helpful but bar staff
customer service was aweful

Business Self

2/10

Poor

02 Mar 2019

Kevin

Terrible

Awful stay, never again. My room was in the courtyard area, which was ‘supposed’ to be a +£110 per night room, I paid £ 70. Too be short, it was terrible, filthy carpets with cobwebs hanging from the ceiling. I then went for breakfast the following morning, however after waiting for ten minutes to be served, decided to leave
If ever they wanted to make a remake of Scooby Doo, this would be a perfect location

10/10

Exceptional

11 Feb 2019

Philip

Business trip

Staff were friendly, welcoming and helpful. The hotel was easy to find and ample car parking. Morning breakfast was very good. Spacious room, dated, but for the age of the building I did not expect anything different. I would recommend this hotel

8/10

Excellent

11 Nov 2018

Gary

Great breakfast

Great location, friendly staff. Excellent breakfast

8/10

Excellent

12 Oct 2018

Vinnie

Very nice hotel and staff good. Room very nice and would recommend

6/10