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Half Board
Usually includes breakfast and one additional meal.
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Derby Station Hotel, Sure Hotel Collection by Best
Derby · United Kingdom
Midland Road, 21View location
8.0/10Excellent823 Reviews
Cleanliness8.4/10 8.4
Service8.2/10 8.2
Comfort8.0/10 8.0
Condition7.6/10 7.6
Location8.8/10 8.8
Neighborhood7.8/10 7.8
Value6.4/10 6.4
Amenities7.4/10 7.4
See all ratings- Business hotels
- Hotels with charm
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Derby Station Hotel, Sure Hotel Collection by Best
Offering no-frills modern accommodation, Derby Station Hotel, Sure Hotel Collection by Best Western is exceptional value for families and business travellers looking for somewhere affordable to stay overnight.
We're in a superb location too, just 2 minutes' walk from the main railway station in the heart of Derby, so could hardly be more convenient if you're travelling by train.
It's an excellent base for exploring the city, and you can easily catch the train or a bus if you're heading to Pride Park for a football match to cheer on your team. If you're arriving by car, we're just 15 minutes from the M1, with paid onsite parking available.
Day trips to Alton Towers and the Peak District offer a heady mix of adrenaline-filled adventures and scenic walks in the great outdoors, while the National Brewery Centre in Burton upon Trent will keep you entertained with fascinating demonstrations, vintage vehicles and escape rooms.
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For nights out, Derby city centre buzzes with bars, restaurants, a cinema and a theatre. When your day is done, look forward to a serene night's kip in one of our 88 welcoming bedrooms, which include classic doubles and spacious family rooms.
All are tastefully decorated with splashes of warm colour and have comfortable mattresses and plump pillows. You'll also get superfast Wi-Fi which is free to use throughout your stay.
With a stay at Derby Station Hotel, Sure Hotel Collection by Best Western, you'll be centrally located in Derby, just a 4-minute walk from The Roundhouse and 7 minutes by foot from Derbion.
This hotel is 12.1 mi (19.5 km) from Donington Park Racing Circuit and 12.8 mi (20.7 km) from University of Nottingham. Stay in one of 87 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Smoking areas
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Contactless check-in and contactless check-out are available.
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
-
Minimal age
18
-
Optional fees
- Fee for English breakfast: approximately GBP 12.50 per person
- Self parking fee: GBP 8.00 per day
- Pet fee: GBP 15.00 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Polish
Spanish
Nearby attractions
The Roundhouse
0.4 km / 0.2 mi
Derbion
0.6 km / 0.4 mi
Derby Theatre
0.7 km / 0.4 mi
Derby Museum of Industry & History
0.8 km / 0.5 mi
Derby Museum and Art Gallery
1.4 km / 0.8 mi
Derby Computer Museum
1.4 km / 0.9 mi
Derby Cathedral
1.5 km / 0.9 mi
Pride Park Stadium
1.7 km / 1 mi
Derby Arena
1.7 km / 1.1 mi
Chapel Street Arts Centre
1.8 km / 1.1 mi
Derbyshire County Cricket Club
2 km / 1.3 mi
Pickford's House Museum
2.1 km / 1.3 mi
The Derby Conference Centre
2.1 km / 1.3 mi
Wyvern Business Park
3 km / 1.9 mi
Kedleston Hall
3 km / 1.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2008
- Total number of rooms: 88
- Number of floors (main building): 2
- Double rooms: 87
- hotel
- American Express
- MasterCard
- Visa
- Maestro
- Visa Electrón
- Small pets allowed (under 5 kg)Extra charge
- Wheelchair-accessible
Show 20 more facilities & services
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wi-fi
- Laundry service
- Multilingual staffExtra charge
- Hotel safeExtra charge
- Lift accessExtra charge
- Luggage room
- Clothes dryer
- Bar
- Restaurant
- Highchairs
- Conference room
- Business centre
- Entertainment programme for childrenExtra charge
- Breakfast buffet
- Non-smoking establishmentExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
AI
All Inclusive
Meals and selected drinks/services may be included.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 1 Bedroom • 15 m²FAM.ST
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- Single bed 80-130 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
Show all 15 amenities
- Wi-fi
- Wake-up service
- Cot on demand
- Toiletries
- Desk
- Fan
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDerby Station Hotel, Sure Hotel Collection by Best
FAMILY ROOM STANDARD
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- Single bed 80-130 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Room amenities
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Wi-fi
- Wake-up service
- Cot on demand
- Toiletries
- Desk
- Fan
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM EXECUTIVEFAMILY ROOM • EXECUTIVE • 1 Bedroom • 15 m²FAM.EJ
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- Single bed 80-130 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Tea and coffee making facilities
Show all 15 amenities
- Ironing set
- Carpeted floors
- Wake-up service
- Cot on demand
- Toiletries
- Desk
- Fan
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDerby Station Hotel, Sure Hotel Collection by Best
FAMILY ROOM EXECUTIVE
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- Single bed 80-130 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: FAM.EJ
Room amenities
- Wi-fi
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Wake-up service
- Cot on demand
- Toiletries
- Desk
- Fan
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 15 m²TWN.ST
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Fan
- Desk
- Toiletries
- Hairdryer
- Shower
Show all 15 amenities
- Bathroom
- Cot on demand
- Wake-up service
- Bathtub
- Wi-fi
- Direct dial telephone
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDerby Station Hotel, Sure Hotel Collection by Best
TWIN STANDARD
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Room amenities
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Fan
- Desk
- Toiletries
- Hairdryer
- Shower
- Bathroom
- Cot on demand
- Wake-up service
- Bathtub
- Wi-fi
- Direct dial telephone
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 15 m²DBL.ST
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom
- Fan
- Desk
Show all 15 amenities
- Toiletries
- Cot on demand
- Wake-up service
- Wi-fi
- Carpeted floors
- Ironing set
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDerby Station Hotel, Sure Hotel Collection by Best
DOUBLE STANDARD
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom
- Fan
- Desk
- Toiletries
- Cot on demand
- Wake-up service
- Wi-fi
- Carpeted floors
- Ironing set
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Derby Station Hotel, Sure Hotel Collection by Best
100
reviews shown
ian
Nice stay
Actually stayed across road at the hallmark hotel
GRAHAM
Reasonable for a night
Basic hotel but very convenient for the station
Sandra
Up graded
Up graded to the sister hotel no extra cost
Car park is expensive at £8.00
No idea why they charge
Car park is expensive at £8.00
No idea why they charge
Verified traveler
Great friendly staff. The room was very clean and spacious. Bed was comfortable and had good facilities in the room.
Anthony
Happy customer
Great one night business stop over in Derby Actually upgraded to Hallmark Hotel. Great one night business stop over in Derby. Hotel staff are very friendly and helpful. Very clean and comfortable room. Great breakfast (service and food quality)!
Ray
Good stay
Well i will give it a 5 overall but i was moved to its sister hotel it was a upgrade but it still would have been nice ri have been told we were moved.
Verified traveler
The room was clean and comfortable, pillows were a little bit soft, bed was comfortable, the room was quite warm but there was an electric fan for us to use.
Frank
Hallmark Inn Derby Dec 2019
Shocked to find that they wanted over £8.00 for parking in their car park. A bit cheeky seeing as I was staying with them. Breakfast was ample but food could have been warmer.
Jacqueline
Impressive value for money.
Three sharing a room! Beds were spacious, clean and comfortable. Nothing was too much trouble for the staff! They brought us extra towels, lots of bath stuff, two fans as the room was hot. I would highly recommend. The breakfast was hot and varied and fresh but across the road at the bigger hotel. My sister was offered gluten free porridge and bread. Very impressed! Just a 3 minute walk to our Christmas party. :)
Verified traveler
window lock in the rook broken and plug socket by TV not working. Informed reception
Verified traveler
Good but somewhat expensive considering there isn’t netflix and the tv is quite old.
Verified traveler
The hotel is very close to the railway station which was ideal. A bit of a hike to the centre, but not an issue for most people. The reception staff were very helpful and pleasant. The room was fairly plain and the decor was marked in places, but clean. Good facilities including hairdryer and ironing board/iron and kettle. Comfortable bed and quiet during the night.
Miranda
I booked
Verified traveler
Hallmark inn is just what you'd need for a short stay in Derby. Excellent location near the train station, and the main shopping area is just 10 minutes walk. I didn't mind going to the its other branch Hallmark Hotel just across the street for breakfast; which was good. The check in and check out was quite fast and the 24 hr receptionist helped with booking a taxi really fast to catch our bus. The only thing is that we asked for (meat free) breakfast boxes because we were leaving early last day; they were happily provided but were very basic and we got two instead of three but we didn't have time to clarify as we were in a hurry. All in all, I was satisfied with my brief stay there. Thank you.
Julie
Overpriced and cleanliness not great
Key didn’t work twice black marks on bed sheets
Had to go to hotel across the road car park
Icy slipped and fell had to pay £8 to park my car
In their car park over night and as on my own on
First floor other guest walking about at 11pm didn’t
Feel safe disappointed and expensive for what I got
Had to go to hotel across the road car park
Icy slipped and fell had to pay £8 to park my car
In their car park over night and as on my own on
First floor other guest walking about at 11pm didn’t
Feel safe disappointed and expensive for what I got
Verified traveler
We liked our room because it had three proper beds, it was warm and cosy and it was easy to get to the outside access.
Verified traveler
Bed was comfortable, quiet room, never heard any noise even though near the city centre. Overall good value, and we would stay here again.
martyn
Good value
Great value city centre hotel. Clean, warm, not flashy but everything you need. Reasonable parking charges.
Georgia at reception was very helpful. Good buffet breakfast at sister hotel opposite.
Georgia at reception was very helpful. Good buffet breakfast at sister hotel opposite.
Mary
Dated 24th November
The hotel seemed a bit tired . We stayed here about 4 years ago when on a visit to Derby, and it seemed a lot brighter. The were black marks on the walls of the bedroom. And also we were charged £8 per night for parking the car. Usually if you were staying in a hotel the parking would be free. It was grand and near the INTU shopping centre a couple
of minutes walk.
It was very central.
of minutes walk.
It was very central.
Verified traveler
I did not like the need to go to another nearby (Hallmark) hotel for breakfast.
Also, because this was both weekday and weekend nights, Expedia booked this as two separate bookings, meaning the hotel had two bookings with apparently no link between them. Thus, on the Friday night the room key card did not work and had to be reauthorised, not acceptable.
Also, because this was both weekday and weekend nights, Expedia booked this as two separate bookings, meaning the hotel had two bookings with apparently no link between them. Thus, on the Friday night the room key card did not work and had to be reauthorised, not acceptable.
Joanne
Lovely hotel staff helpful.
A little disappointed that we had to go to the hotel across the road for breakfast.
We have stayed here many times before and never had to do this.
A little disappointed that we had to go to the hotel across the road for breakfast.
We have stayed here many times before and never had to do this.
Verified traveler
I like its convenient location. There's nothing that I dislike about the hotel.
Lorraine
Derby Hallmark hotel
Very old fashioned hotel The staff made my stay they were so friendly at breakfast but overall no comparison to The mickleover court The hotel needs a lot of attention refurbishment sadly it could be beautiful x
Debbie
Great value for money. Lovely breakfast.
Unclear where to go for breakfast.
Not very comfortable pillows.
Unclear where to go for breakfast.
Not very comfortable pillows.
Cheryl
The hotel itself was reasonable for the price we paid. There was no air conditioning in the rooms which meant it was a bit hot and stuffy. Other than that the room was clean and comfortable.
It looked like the hotel was being used as a half way house though as there were lots of adults and children using the lounge/kitchen area and children playing in the corridors and laying on sofas around the hallways.
Breakfast was lovely but this was served in the sister hotel across the road which was much nicer. We will definitely book in there next time
It looked like the hotel was being used as a half way house though as there were lots of adults and children using the lounge/kitchen area and children playing in the corridors and laying on sofas around the hallways.
Breakfast was lovely but this was served in the sister hotel across the road which was much nicer. We will definitely book in there next time
Verified traveler
Very clean, comfy beds, staff pleasant and helpful. Would return
Peter
Easy going athmosphere, great value breakfast
A good easy going athmosphere, breakfast was excellent value for money, there was no trouble coming and going to my room. There was no interference from staff, the athmosphere was pleasant, there was nothing I noticed that I could complain about. I felt good there and the city environment was good too. I would definitely use the Hallmark hotel again when visiting Derby which I plan to in the near future.
stephen
Jackie
I have been to this hotel lots of times this time i was very unhappy the cleaning was poor broken window and we had to go to the sister hotel across the street in the rain to have breakfast i must say the 3 ladys servicing were lovely very helpful 1 day no breakfast as oven broken but the manager was very rude the hotel was like a hostel people run up and down hall 1PM and 3 AM
Philip
Would stay here again
Had a pleasant stay in comfortable and friendly property
Verified traveler
Though the overall services provided were pleasing, having to cross a busy road and walk through Hallmark Hotel grounds to obtain food is a clear disadvantage if the weather is inclement
Verified traveler
I am not writing a report. Be happy with green ticks
Verified traveler
On-site parking, our parking fee was waived when we registered the car, but I don't think that's common practice. Italian restaurant next door that does takeaways (very nice pizza). Our room (at the back of the hotel) was clean and had everything for a night's sleep, like a bed. The shower was fine too, although I prefer a screen rather than a curtain. Breakfast was in sister hotel next to the train station (2 min. walk). They couldn't quite keep up with the appetite of the guests. I had to wait 15 mins for a croissant, but when I finally got it, it wasn't fully baked. Nice coffee though and the cooked breakfast was ok.
Verified traveler
Everything was superb! Is the perfect hotel for staying in Derby! It's very close to the train station and the Intu shopping centre! No faults.
Verified traveler
Bathroom shabby.
Plug sockets can't fit plugs that have cables coming out of bottom because they are too close to the bench
Plug sockets can't fit plugs that have cables coming out of bottom because they are too close to the bench
Carl
Clean and good service
Verified traveler
The propert was excellent value for money. The provision of tea, coffee, hair dryer, iron and ironing board was brilliant. The place was spotless and the bed was comfortable. What more can you want from a budget hotel? The only problem I had was that the window catch in my room was broken, it was open when I arrived, but once I had forced it closed, it would not open again. I am sure this is something that will be fixed,.
Verified traveler
Got what you paid for.
You got what you paid for.
We did find the room comfortable, but there are some downsides I have to highlight.
A little fridge would be nice to cool down our drinks, there are a lots of room for it.
We appreciated the variety of hot drinks but we could enjoy some decaffeinated coffee as well.
Al together we have satisfied.
But I only give 3 stars.
We did find the room comfortable, but there are some downsides I have to highlight.
A little fridge would be nice to cool down our drinks, there are a lots of room for it.
We appreciated the variety of hot drinks but we could enjoy some decaffeinated coffee as well.
Al together we have satisfied.
But I only give 3 stars.
Verified traveler
Perfect for an overnight stay. Glad to see they have a clean/dirty towel system.
Verified traveler
The drinks were expensive £11 for 1 pint of beer and a rosea spritzer £1 for dash of lemonade ?
Verified traveler
It was ok smell of curry from outside very strong.Shower nice and hot but not much power wants a descale and betted head.
Wall paper coming off in bathroom.
Overall not bad but we got it cheaper glad it was not full price.
Wall paper coming off in bathroom.
Overall not bad but we got it cheaper glad it was not full price.
Verified traveler
Quite dated. Clean but shabby. Breakfast in separate building
Verified traveler
Convenient location with on site parking but chargeable.
Rooms average sized.
Should have been told breakfast is not on site but at nearby sister hotel on Expedia website.
Rooms average sized.
Should have been told breakfast is not on site but at nearby sister hotel on Expedia website.
Verified traveler
Was annoyed having a£8 car-parking charged for overnight stay when it wasn't disclosed during booking. I think this is typical industry practice and should be stamped out. Within minutes of entering the hotel expecting to start off with a positive relationship it feels like being mugged..
Main light in room didn't work but after reporting it, it was fixed straight away so pleased with service. Staff very kind and helpful. Also I was later informed that the car parking charge was waived so overall can't complain - perhaps this was related to the light issue.
Breakfast over the road at the Hallmark Midland Hotel was good quality in nice setting.
Main light in room didn't work but after reporting it, it was fixed straight away so pleased with service. Staff very kind and helpful. Also I was later informed that the car parking charge was waived so overall can't complain - perhaps this was related to the light issue.
Breakfast over the road at the Hallmark Midland Hotel was good quality in nice setting.
Verified traveler
I like the atmosphere, the rooms were clean and staffs very helpful and room service good.
Verified traveler
Overall the staff were friendly and i had a peaceful night's sleep for noth nights.
Verified traveler
All very comfortable and accessible for travelling.
Verified traveler
Good value for money . No facilities but clean . Rooms needing a bit of an update
Verified traveler
Staff very helpful and polite, 6am wake up call happened at 6-25 am, net curtains stained and dirty
Verified traveler
Location was good.
Unhappy as I had booked a family room with a double bed and a single, and we were given a room with 3 single beds.
Unhappy as I had booked a family room with a double bed and a single, and we were given a room with 3 single beds.
Verified traveler
The was no air conditioning the car park was charge we had already decided that we were going elsewhere for food but there was no facilities for that actually within the building.The rooms are very dated and not the cleanest.Not welcoming much.I sated there two years ago and was satisfied this time not so.
lorraine
Pleasant stay
Rooms in need of a little TLC but overall clean and comfortable. Breakfast in the Hallmark Hotel opposite very nice although a trip over a busy road may not suit some, provision of a ‘grab and go’ breakfast at the Hallmark Inn is a good idea though.
Verified traveler
Bedding hadn't been changed on one of the beds and things from a previous guest still in the bathroom
W R
Ask for a room at the back.
My room overlooked the main road so it was noisy at times when the window was open. I needed to have the window open because of the heat.
It was a bit strange having to cross the road to the sister Hallmark Derby Midland Hotel for breakfast. It was okay on a warm sunny morning (and the breakfast was good) but I wouldn't fancy it on a wet winter's morning.
It was a bit strange having to cross the road to the sister Hallmark Derby Midland Hotel for breakfast. It was okay on a warm sunny morning (and the breakfast was good) but I wouldn't fancy it on a wet winter's morning.
Rachel
Lovely stay
We always stop here when we have something to go to at the uni and have said we will now use this as our base when we meet up in the future. It is spacious, easy to find and car parking is fab
Verified traveler
i love the Halmark
Anne-Marie
Our stay..
Basic accommodation no real facilities ie bar/ restaurant within hotel/inn, had to go to sister hotel across the road for that. It was a bed with bathroom. The area did not have a great deal near the Hallmark Inn the bars and restaurants that were nearby do close reasonably early. We were there for World Superbikes at Donington therefore we would be back after racing finish thus not allowing enough time for getting back, washed and changed to go out for something to eat before places started to close.
Selva
Only a few steps from Derby railway station and walkable distance from the Into Derby city center shopping mall. Convenient for exploring Derby and surroundings. Good size rooms with all facilities and a nice clean bath with hand showers. The breakfast is served in a sister hotel opposite to this one, which is nice as you get to see two hotels for the price of one!
David
Great value
Very good value for money and great location
Verified traveler
Another great stay at The Hallmark. Check in was fast & friendly. The only downside to our stay was having to pay £8 each night for parking! Our room was spotless.....couldn’t have been cleaner! Yes, room could have done with a refresh on decor here & there but nothing dreadful. Everything you needed was in the room. Pleasant walk in the sunshine over to the Midland in the morning. Greeted by the lovely Maggie who seated us for breakfast in the dining room. A really good choice of breakfast items. Great cooked brekkie. We’ll be back!!
Verified traveler
Clean and tidy. Room fine breakfast good
Staff friendly only crit I have to pay to park in car park
Staff friendly only crit I have to pay to park in car park
Gee
Close to train station.
Clean
Simple but was what was essentially needed
Clean
Simple but was what was essentially needed
Caroline
It was Amazing
Sara
Bedrooms need updating along with air con
The reception staff were very attentive which helped as the room smelt fusty & had no air conditioning. Very old decor. Would be ideal if there was a movie channel or sky. The shower was great to but the bathroom could do with an extractor fan
Verified traveler
The main hotel was much larger and staff were very friendly and welcoming
Verified traveler
Fantastic location, soup and sandwiches at the end of the night if you got back early enough. Shame about the hairdryer!
Geoffrey
Hallmark
Close to the train station and a good selection of eating places nearby. A spacious room and friendly helpful staff.
Verified traveler
The room I stayed was very good and also the bed was comfy and nice. Very well indicated and the signs were good indicating towards where the room was.
Scott
Breakfast and parking
Good overall accommodation. Parking extra and £8 a night, breakfast served across the road at sister hotel, with early opening at 06:30hrs, reasonable buffet breakfast worth having even if the food could be hotter, could do with a microwave really. Very limited TV channels with nothing less than gas telly really, not even free view.
Ian
Perfect stay recommended !!!
Fabulous hotel clean comfortable beds hotel staff friendly and efficient ...food beautiful ..would definately recommend car park charges £8 per day in a safe secure place ...cheaper than parking elsewhere .. but feel when youre staying at hotel parking should be free...but this is the only negative of this hotel evrything else was perfect and only 5 minute walk to intu shopping mall !! ..
Alton
Wonderful stay in Hallmark Derby
My stay for one night was great, just what I needed.
Duncan
Basic
Basic but v near the station and reasonably priced
Anon
Staff were friendly and tried to be accommodating, but there were quiye a few negatives; plug sockets either didn’t work or wouldn’t fit because of the positioning of the fitted desk, so reception gave us an adapter. The phone didn’t work. The room was unbearably hot as there was no air conditioning so reception gave us fans. It was that hot and uncomfortable that our four year old was up being sick most of the night.
Other than that the beds were comfy and the location of the hotel is ideally in the centre, with a car park that’s slightly cheapter for people staying at the hotel
Other than that the beds were comfy and the location of the hotel is ideally in the centre, with a car park that’s slightly cheapter for people staying at the hotel
Verified traveler
Cleaniness and freshness in the rooms they should check all the rooms are in working order
Verified traveler
Good Customer Service and rooms were of good standard would stay again
Verified traveler
Beautiful hotel the complementary English breakfast was absolutely gorgeous I would recommend this hotel to my best friends it was right in the city center very convenient and it was just a beautiful hotel
Louise
Fabulous
Great service, great rooms, great city. Would definitely stay again & would recommend
Verified traveler
Stay was ok, bed was ok pillows were not. Personal preference but this time they were hard and uncomfortable
Verified traveler
The fire alarm going off at 01.30hrs and being unable to get back to sleep. Nowhere to put dog poo, in the grounds /garden area.
Jason
Actually stayed at Hallmark Midland Hotel!
We didn’t actually stay at the Hallmark Inn as it was closed for refurbishment. We were upgraded to the four star Hallmark Midland Hotel across the road, which was fantastic in every respect!
Mark
Good place to stay
Helpful staff, handy location. Have used in several occasions.
Verified traveler
Wall paper coming off the walls, stains and holes in the curtains. Was awoken at 2am and again at 5 am by people breaking glass bottles and shouting in the courtyard to the hotel, didn't feel overly safe!
Clare
Brilliant stay!
Verified traveler
It's comfortable and ideally located for my needs.
V
Close to station
Excellent location for me. Room was perfectly adequate for my needs but wasn't anything special.
ian
Nice stay
Always a comfortable stay. Nice towels and plenty of hot water . Lots of car parking. Close to our favourite Indian restaurant
NICK
Very good
Very well run hotel, great staff , in a good location, and good value too
Richard
Hotel was ok, very basic and bathroom could do with a revamp
P L
Good value for the price.
Decent hotel close to the station. Only slight complaint was the room was very hot and the rad wouldn’t turn down. And the bar was shut for refurb.
Verified traveler
Actual hotel was okay, but.
I booked the hotel for a full days assessment with Rolls Royce.
Having recently left the Royal Navy, I am trying to resettle back in my home country having served across the world.
I was kept awake until 4.30am by next door partying, at which point I finally complained, I needed to be up at 6.30am.
This had a knock affect for the rest of my day and indeed the interviews, affecting my resettlement prospects, something I don't think was particularly fair or worth paying for.
I booked the hotel for a full days assessment with Rolls Royce.
Having recently left the Royal Navy, I am trying to resettle back in my home country having served across the world.
I was kept awake until 4.30am by next door partying, at which point I finally complained, I needed to be up at 6.30am.
This had a knock affect for the rest of my day and indeed the interviews, affecting my resettlement prospects, something I don't think was particularly fair or worth paying for.
Didier
Staying over
It was amazing to stay them. Only thing I found it strange is overnight paid car parking.
Verified traveler
Bathroom was falling apart - cracks all over the ceiling, bath tub falling apart
Verified traveler
It's okay, but definitly not worth the price. the shower was bad and general facilities were not complete.
Carl
Close to train station
Clean, central and friendly staff
Verified traveler
The room had everything and was large. The breakfast didn't include gluten free or sugar free food.
Verified traveler
Fantastic period hotel!-Great staff and an overall great stay.
Verified traveler
Nice hotel decorations for Christmas lovely. Spotlessly clean
Karen
Not such a good stay!
On arrival I met with colleagues at the bar, to be informed they had no lager at all and we would have to go over the road to sister hotel to get a drink. We all trudged across the road, in the rain. They did have beer, of course we could not charge to our room as they were a different hotel!
When we went to our rooms, at 3am people were running up and down corridor shouting and laughing very loudly, we all called down to reception to complain. It took them 20 minutes to come up to the floor to sort out!!!
One colleague had a room in which the whole night all he could hear was running water in the wall by the bed (until the noise in the corridor was louder)!
Won't be staying there next year. Stayed last year and the previous year and it was great, not sure what happened!
When we went to our rooms, at 3am people were running up and down corridor shouting and laughing very loudly, we all called down to reception to complain. It took them 20 minutes to come up to the floor to sort out!!!
One colleague had a room in which the whole night all he could hear was running water in the wall by the bed (until the noise in the corridor was louder)!
Won't be staying there next year. Stayed last year and the previous year and it was great, not sure what happened!
Verified traveler
Very comfortable room but was disturbed by noise from the road outside as room was at the front of the building
Peter
When we got there we had to pay 8 pounds to park the car it should be free and it didn't say in the description it wasn't free all so the beds were good but the room walls dirty there was holes in the paper the paper is piling in places the furniture is worn out and falling to bits the room was 135 have a look not pleased
Wendy
Wonderful... friendly staff, clean room, free parking, breakfast included...everything I needed.
Location & surroundings
Derby Station Hotel, Sure Hotel Collection by Best
Midland Road, 21, Derby, United Kingdom
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Derby Station Hotel, Sure Hotel Collection by Best
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