Tyger Inn, Derby

United Kingdom , Derby
Derby, Ashbourne Rd, Derby DE22 4LZ, 95
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50 reviews shown

2/10

Poor

07 Jan 2026

Danny

Stain on bed sheet pee and tissue in the toilet
Room was also freezing cold and took hours to heat up. Curtains didn't meet in the middle. Water for shower wasn't hot at all
Won't be staying there again.

Business

6/10

Pleasant

28 Jun 2025

Benjamin

Tyger Inn 27/06/25

Had booked a Family Studio room. A few days before I was contacted to let us know that unfortunately this would be unavailable aswell as several other rooms therefore we could have 2 rooms instead next to each other. I had also requested a cot again at this time as no response from a message I had previously sent.

When we arrived I was informed that there was no cots available due to someone else extending there stay. The staff member then said he would speak to his boss and hopefully go and buy a new one. He then came to tell us that he was able to go and get one but did we need it right away as he wanted to go to the gym. As it was already nearly 1830 I politely said we need it now. He came back with a cot within 30mins.

Rooms were ok but we had found an old tube of l*be under a bed. Not much privacy from the \"outside\" door that could be locked but can see through into the rooms when the doors were open to allow use of both rooms. There was also a light in the \"hallway\" area which was sensored but kept turning on and off regularly even when not near it. Very little amenities in the room, would be nice to have a couple of biscuits with a cup of tea. Beds were comfy being that they were actually \"Premier Inn\" beds.

Overall, apart from a comfy sleep not the best experience and I don't think we would be staying again if in Derby.

Friends_and_family Family

6/10

Pleasant

23 Jun 2025

BERNARD

THE ROOM WAS OK CLEAN AND TIDY WITH GOOD PARKING. THE PERSON I SPOKE TO AT RECEPTION WAS PERSONABLE AND HELPFUL. THE ROOM WAS LOOKING A BIT TIRED BUT OTHER THEN THAT WE BOTH HAD A GOOD NIGHTS SLEEP.
THE DOOR INTO THE ROOM WAS DIFFICULT TO OPEN AND WAS NOISY TO CLOSE AND THE ROOM NEXT TO US HAD THE SAME PROBLEM.
OTHER THEN THAT IT WAS WELL PRICED FOR ONE NIGHT HENCE THE THREE STARS.
Bernard

Leisure Partner

10/10

Exceptional

17 Jun 2025

Simran

Nice dealing by all staff .
Thanx regard

Business_and_leisure

4/10

Poor

25 May 2025

Jemma

Room smells damp the floor in bathroom wet and carpet into bathroom wet. Mold in the bathroom shower freezing cold.

Business

2/10

Poor

18 Feb 2025

Verified traveler

Appalling customer service and awful rooms

We stayed in a family room that was non smoking but it smelt of smoke as soon as we entered the room, the central heating didn’t work and were left with a small electric plug in heater. Despite this, we stayed the night as it was too late to find somewhere else. When we checked out and travelled 4 hours back home we realised we had left our sons baby blanket in the room so we called the receptionist who was very unhelpful and didn’t seem very concerned or bothered as he did not even ask what the blanket looked like. He claimed he went to look in the room and could not see it but he would talk to housekeeping in the morning as they had already left. We got no call back and so I had to chase next morning to which I was told that house keeping had thrown the blanket in the trash as they thought it was dirty. It was clearly a baby blanket and very sentimental to my son so why would you not keep it in lost property? I asked them to look for it in the bin and the receptionist said there was too much trash to see it, I am absolutely disgusted with the lack of respect or policy for lost and found items, throwing it away without holding onto it for at least a day or something? Now I will have to tell my son his baby blanket has been thrown away which he will be extremely upset about, this is horrendous customer service never stay here!

Friends_and_family Family

2/10

Poor

24 Jan 2025

Daniel

Stayed here a few times working away, always cold, given electric radiators but this time they was a condom floating in the toilet. Knew the rooms didn’t get cleaned properly as bottles and fries still under the bed but a confom floating in the toilet is disgusting. Never again

Business

2/10

Poor

16 Jan 2025

Jsmajl

Terrible flooded toilet

Hi the rooms are no good we got give a room number 15 was very dirty and smelly so we got an other room 12 which we got fuller with water from the shower. Please can you contact me on07846964395 I would like a refund because we didn’t end up staying here

Partner

2/10

Poor

06 Jan 2025

Luke

Cleanliness was very very poor

Partner

8/10

Excellent

17 Dec 2024

Jimmy

The room was cold

2/10

Poor

17 Oct 2024

Geraint

when entered the room there was a strange smell which turned out to be coming from one of the staff members sat on the bed whilst playing a game on the TV. The door was unlocked upon entering , now known to be the staff member in there playing a game. Also no shower curtain on the shower which meant not able to take a shower without water coming out. Will not go there ever again. It seems to be an old premier inn premises which has been left to deteriated badly.

Business

4/10

Poor

10 Oct 2024

marc

Run down Second hand premier inn.

On entering the room it was cold (14*) damp and musky. Set the heating to 21 but kept turning off every few hours resetting to its lowest setting 14. Woke at 3 in the morning as the room had dropped to 17 back to cold and damp. Makes the bed damp and musky. Bodged repairs look tatty.
Bathroom was freezing. It truly is an old run down premier inn that’s been sold off.
NEVER AGAIN.

Business

10/10

Exceptional

04 Aug 2024

Kat

Good value for money

Leisure Partner

2/10

Poor

24 Jul 2024

Adam

Awful

Room was untidy, So hot you couldnt sleep, reception didnt have no fans available when asked, room was dirty, smelly and very loud

Business

2/10

Poor

17 Oct 2023

Lorraine

Horrendous - do not book

I booked a triple room for myself and 2 teenage children for a trip to Alton Towers from Ireland. On arrival there was 1 double bed and when I asked, they gave me a camp bed for my 6'3 son. I paid for a proper bed, not a camp bed that the springs popped on every time he sat on it. The room smelt musty and when I questioned it they said it was from the carpet in the hall, but there was must marks on the walls in the bedroom.
No breakfast provided, which I was not made aware of and reception not manned in the mornings. No advice provided on where to have breakfast so needed to go to a local filling station, not exactly ideal.
Linen was changed after 2 days but no fresh cups (only 2 provided for 3 people) no coffee/tea / milk etc left, 2 towels provided for 3 people - just so incredibly bad. 2 heaters electric heaters in the room, 1 worked. TV volume raised and lowered by itself...the list is endless, absolutely dreadful place to stay, we were in room 4

Friends_and_family Family

8/10

Excellent

27 Nov 2022

Nicola

Great location, comfortable & good price.
Couldn't get hot water from shower or bath.

Friends_and_family Family

8/10

Excellent

12 Nov 2022

Mick

No chair in room when arrived quickly sorted, begs the question why it wasn’t in room. Bathroom a bit tired in places but overall satisfactory.

Business Self

6/10

Pleasant

28 Oct 2022

Peyton

Clean room, comfortable bed and had enough that you needed for a short stay in local area. Located across from a pub that served breakfast so convenient.

Leisure Family

8/10

Excellent

28 Sep 2022

Stewart

Room wouldn't lock but didn't complain as i was too tired and fept reasonably safe due to location, shower head was filthy

Business

2/10

Poor

30 Aug 2022

Worst hotel stay in my life

I stayed in room 16 and it was bad, the carpets had stains and was damp, there was spider webs all over the place and had actual spiders living in them, the room smelt damp, the bathroom had mold everywhere

Friends_and_family Family

2/10

Poor

15 Aug 2022

Verified traveler

Room was okay. Everything else was weird, very strange place.

Partner

8/10

Excellent

03 Aug 2022

Daniel

I was concerned when I read some of the reviews but was reassured it was OK. The hotel needs some TLC and tidying up from its premier inn days which will bring down its score if they are careful but overall I was happy with the hotel.

Business Partner

4/10

Poor

15 Jul 2022

Paula

Rooms were a nice size but could do with a update and some work needed in the bathroom.

Leisure Family

8/10

Excellent

08 Jul 2022

Rebecca

Perfect location with easy check in and check out. Pub across the way too

Partner

6/10

Pleasant

05 Jul 2022

Kenneth

Stayed before.

Leisure Self

8/10

Excellent

03 Jul 2022

Ronald

Overall reasonable and value for money.
Thought room and bathroom could do with some T.L.C. Bathroom had tiles coming off also unit in bedroom had seen better days.
View from window was blocked by tall caged trolleys.
On a positive note beds comfortable and linen clean and fresh.

Friends_and_family Friends

8/10

Excellent

27 Jun 2022

Coral

Basic but lovely!

The room was basic but couldn’t complain. Staff friendly and the area it’s beautiful. Not fair from derby city centre but enough for you to feel in the county. Pub next door was nice as well.

Partner

8/10

Excellent

22 Jun 2022

Julie

It was clean and quiet. Staff were extremely helpful.

Leisure Friends

10/10

Exceptional

09 May 2022

Catherine

Great value

Great place for a quick overnight stay. Tired looking in places but very clean and functional bedroom. Very quiet overnight, no noise. Friendly at reception, would stop again.

Self

4/10

Poor

17 Apr 2022

Verified traveler

Poor service

Was told could check in from 2pm. On arrival there were no staff anywhere, tried phoning the number and was told he was on the toilet and would be there in few minutes, I phoned back after 20 minutes and was told he was waiting for a bus! Had to wait 45 minutes until staff arrived, offered no reimbursement. The double room consisted of two single beds pushed together. Room wasn’t the best, didn’t smell very fresh, and thin walls. Wouldn’t recommend.

Partner

8/10

Excellent

11 Apr 2022

Lee

Very good price, comfortable, with all the necessary things in the room. It is cheap because it is not all shiny and new but nothing was wrong. Only 5 minutes drive to university of Derby. I am staff there and need to stay over 1 night per week (paying with own money) so it was a good option for me.

Business Self

6/10

Pleasant

08 Apr 2022

John

Room was adequate and clean

Self

8/10

Excellent

24 Mar 2022

Steve

Stayed over night for work, quite pleasant and a nice bistro pub next door. Price was very good. With free adequate off road parking

Self

6/10

Pleasant

17 Mar 2022

Mark

Tired decor but quiet & convenient location

Stopped here for an event in Derby. An ex-premier inn, it is a series of bungalows (strangely) so you don't have neighbours above/below. They've even left the purple colour scheme. Quiet and convenient location for Derby with lots of parking space and really nice pub on the doorstep (though it doesn't serve breakfast!). Clean room but somewhat tired decor & poor finishing. A proper chair for working at the desk would be better. For the price, cant really complain.

Business Self

8/10

Excellent

03 Mar 2022

Nicholas

Online booking North Derby

For £46 it is value for money. Comfy bed and pillows. Room 23 has all the basics. All working nothing broken except chair which I returned to reception immediately to avoid £50. charge for damages. Assured that I wont be charged. The lobby to the entrance there was a strong smell of tobacco smoke. We are non smokers. However the room was free of smoke
The bathroom sliding door too heavy. Toilet handle requires cranking and squeaks. Haven't used shower yet. The two electric wall heaters switch themselves off before we would have preferred. Oil filled additional heater clicked several times cooling down and warming up. So had to switch off to avoid being woken up. No sound from next room if it was occupied. Secondary double glazing in addition to double glazed units was effective. However didnt stop the deep bass whoofer sound penetrating the room from what seemed from another room near the road.
Reception was friendly and helpful. Room was ready 1 hour early. Reminder of online warning that smoking in the room would lose £50 deposit. Several people seen standing outside their rooms smoking.
Suggest brush strip at bottom of entrance door to room from lobby. No breakfast facilities. Bring own or try Mcdonalds because pub not open till 11am. Free parking. Nice location. Was able to park directly outside room.
No obvious security. No reception but help can be called 24 hours. Leave key on table and close door to leave.
Overall good. First time stay. Better than expected.

Partner

10/10

Exceptional

23 Feb 2022

Richard

A happy repeat customer

This was the third time I have used this hotel. It is quiet, the rooms are large and the bed is comfortable. I will use the hotel again when I next visit the area. It may be worth knowing that this hotel used to be a Premier Inn so the rooms are very similar.

I was pleased that there is plenty of parking available even though the car park is shared with the pub.

The is wifi included which is excellent for all uses apart from streaming television shows when there is occasional buffering.

Self

10/10

Exceptional

15 Feb 2022

Mick

Staff very helpful, room warm good overall 👍

Business Self

10/10

Exceptional

26 Dec 2021

Aishah

Always lovely

Leisure Partner

8/10

Excellent

23 Dec 2021

Mick

Good value for money

Business Self

10/10

Exceptional

21 Dec 2021

Aishah

Love this place always stay here

Leisure Partner

2/10

Poor

09 Dec 2021

Sajed

Nothing

2/10

Poor

26 Nov 2021

George

Dated interior with damp smell and loose fittings. Hair found in bed upon arrival and room wasn’t cleaned nor fresh towels given for second night. Felt like the beginning of an American motel horror movie

Leisure Partner

8/10

Excellent

06 Nov 2021

Aishah

Would recommend and stay was lovely. Will be booking again.

Leisure Partner

10/10

Exceptional

31 Oct 2021

Tamara

Loveky great and cheap

4/10

Poor

24 Oct 2021

Andrew

Noisy and Non communicative

Noisy room with traffic outside and a constant whirring. Staff barely able to grunt a word and asking for an extra pillow was as if I was asking for a private jet! Did not say goodbye or thanks on leaving. Just silent and almost annoyed at me returning the key

Business

4/10

Poor

09 Oct 2021

kurt

It’s the second time i have stayed there
The room is very cold and dark

Business Self

10/10

Exceptional

24 Sep 2021

Lauran

Comfy

Check-in was easy, room was clean and had a very good nights sleep in a comfortable bed. Not much interaction with staff, but housekeeping very warm and friendly. The ONLY thing i would recomment would be a mattress protector for the beds - but all in all was very happy with our stay.

Partner

8/10

Excellent

15 Sep 2021

Neville

Mixer tap

A great budget hotel with a pub next door! The only thing that let it down was the bath mixer tap needs changing.

Partner

2/10

Poor

13 Sep 2021

john

locked or broken window and had to change rooms.So no ventilation on a warm night We were told there was a fan! No milk or coffee etc in reception as was our last stay. Had to go out for breakfast.

Leisure Partner

2/10

Poor

25 Aug 2021

Nazia

Didnt like the bed. .2 singles pushed together and a sheet thrown over the top. Dust on furnishings. Carpet not hoovered. No extra pillows provided. Brown stains on towels. Curtain hooks missing. Need i say more!!!!

Leisure Partner