Dancenter East Midlands Airport

United Kingdom , Derby
Derby, Park Street, 16
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20 reviews shown

8/10

Excellent

15 Jun 2026

Sian

Decent hotel stayed to attend Download and the hotel could not be a better location for picking up the official Download bus at the station.

Hotel was clean and the management clearly are making an effort and are very friendly, no hairdryers available which was a little disappointing.

Decent paid for parking at rear of the hotel, easy access to the train station and town centre. Generally I would recommend, it’s to m not the fix but it’s decent, clean, secure and the owners are very helpful and friendly.

Friends_and_family Friends

6/10

Pleasant

05 Jun 2026

jason

it’s okay. my room was now hoovered at all, dirty floor, checked bed for bed buds and it was safe to sleep. the heater was cold majority of night and only when i woke up after 7am i noticed it actually worked, didnt think it did. if the cleanliness of the place was better it would be a better review but staff is very helpful. cant go wrong for £40 per night.

Self

6/10

Pleasant

04 May 2026

Terence

No heating available as normal stopped in room 307 again still no heating given up reporting it

Self

2/10

Poor

15 Apr 2026

Caleb

Bathroom was mouldy stains everywhere

8/10

Excellent

09 Nov 2025

Rob

Room was fine, clean and comfy.
Hard to find the hotel.

Self

8/10

Excellent

18 Oct 2025

john

Much improved since my last stay, check in and out very much improved.very convenient for the station

Leisure Self

6/10

Pleasant

23 Sep 2025

Vicky

The lift was out of order while I was there, there was also a strong smell of drains or babies nappies along the corridor. The room itself was adequate and the bed was clean and comfortable.

Business_and_leisure Self

2/10

Poor

28 Aug 2025

anthony

Hotel wrong address, no answer phone

No hotel at address, phone number just has options then states a website and hangs up.

Self

2/10

Poor

12 Aug 2025

James

Manager too busy on his phone to greet guests on arrival - I stood there like a plum for a minute or two waiting for him to finish tapping away.
6 nights stay and no housekeeping room turndowns for the entire duration.
Mould is starting to build up in the shower.
I have stayed here in the past - this will be my last time.
Car park no longer free - £8 per day.

Leisure Self

10/10

Exceptional

02 Aug 2025

Dean

Accomodating they offered us a free upgrade due to a problem with our original room. Good breakfast, friendly staff, great location next to railway station

2/10

Poor

28 Jul 2025

John

No room available, despite booking!

Absolute shambles! Arrived and tried to check in, only to be told that our booking had been cancelled and we’d been told (obviously we hadn’t been, or we wouldn’t have tried to check in!!). Told it was cancelled by hotels.com, and the hotel was now fully booked, with no rooms available. Had to find another hotel, otherwise we were stranded in Derby. Had no choice but to pay significantly more for the night at another hotel.

Spoke to hotels.com who confirmed they didn’t cancel the booking, and it was still live on their system. It was still showing as booked on my account as well. Clearly the hotel is cancelling bookings for more lucrative ones.

We weren’t the only ones with complaints, as the guests checking in before us came back down to complain whilst we were trying to sort something out, as there was someone getting changed in their room! They’d also been told that their booking was cancelled when trying to check in.

Avoid at all costs.

Partner

6/10

Pleasant

19 Jul 2025

Verified traveler

Okay for short stay

Located near railway station, drinks and biscuits in room, small TV, and reception staff friendly.
Parking available at £8 per day.
Noisy at night with other guests in corridors, tired communal carpets, dust on skirting boards, dirty mirror in main room, grubby sink and shower, fan in bottom of wardrobe covered with dust discovered after hanging clothes up then noticing thick clumps of dust on them.
Some standard UK plug sockets, ones nearest bed were for 3 pin round plugs.

8/10

Excellent

05 Jul 2025

Roger

A large stylish

4/10

Poor

30 Jun 2025

James

I booked initially for one night, which I extended to two nights after I arrived.
In the 48 hours I was there someone from the hotel staff came into the room on day one when I was dozing late afternoon, I had the manager knocking at 12pm the next day (day two) asking why I was still there (I'd extended remember), then house keeping tried to get in early afternoon on day two, and someone again tried to get in around 5pm on day two.

The bathroom is so small I could not sit on the toilet at the 'normal' angle as my knees were jammed against the shower cubicle. (I'm 5'9\" by the way). So, your backside and front end are just about nestled within the toilet seat, that you straddle at a 45 degree angle.
When you want to dry yourself after a shower you'll need to do this in the bedroom otherwise you'll have a multitude of bruises from shower cubicle, door-frame and wall within, well, bent arms reach.

Since OYO Rooms have taken over it's sadly dropped in quality of service.

Business Self

6/10

Pleasant

29 Jun 2025

Gregory

Good value for the price

The hotel is not called Dancenter Midlands airport, it's Aston Court Hotel. There's a small poster on the door that mentions the babe but it's been walking around the area for 20+ minutes before realising where the hotel was. There was no mention of this when booking, I'd known it would have saved a lot of time and confusion, it should be made clear on the booking websites. Other than that, the room was decent, good value for money and friendly staff

Self

2/10

Poor

27 Jun 2025

Thomas

I would honestly not recommend this hotel to a single person. I am in the process of making a formal complaint about the customer service I have received throughout my stay and I would urge everyone and anyone to avoid this place.
My bed had a broken frame that actually cut me due to nails sticking out of it. The curtains did not close. They did not provide evening meal or facilities to get something for evening meal and after telling me via a website that they offered free parking I was in forced to pay £40.

Business Self

8/10

Excellent

10 Jun 2025

DAVID

Was ok the price

Business Self

8/10

Excellent

27 Apr 2025

Mick

Stay in derby

Nice single room, hotels seem to put the single beds on the top floors...car park now charges and the toilet didnt want to flush.bed was creeky. Tv was very small. Otherwise good stay.

Business Self

2/10

Poor

25 Apr 2025

Todd

NOT EASTMIDLANDS AIRPORT AT ALL

Didn’t go it as listed as EASTMIDLANDS AIRPORT its is no where near so how it can be called it I’ll never know it’s a con if you ask me

Business

2/10

Poor

07 Apr 2025

Paul

Properly was dirty, rooms smelt of cigarette smoke, beds were very uncomfortable. The shower stopped while using it and when come back on scalded you and ver noisy from other rooms. The staff were no help at all and quite rood giving me wrong information about car ark resulting in a £100 fine.

Leisure Partner