Name: Derby Midland Hotel, BW Signature Collection
Address: Midland Road, Derby, DE1 2SQ, GB

10/10

Exceptional

11 Jul 2021

Peter

Derby

The hotel is close to Derby Train Station and it’s an easy walk into Derby City Centre as well.
Only downside was the lift was out off order and it was my wife staying and she has health problems which made it a bit hard fir her to get to her room but apart from that she said she will use the Hitel again.

Self

4/10

Poor

09 Jul 2021

Verified traveler

The lifts were out of service. And after booking a suite initially the whirlpool bath wasn’t working either (but luckily they got this fixed before check in!)
The reception was unattended for a majority of the time so when we ordered food there was nobody to direct the driver. When we requested towels there weren’t enough staff so we had to go down to reception.
The towels - several holes and look like they’ve had them for several years.
The bed - four poster which looks nice, however it will creak and it super noisy. Breathe a little heavy and it’s creaking.
Overall, would not go back.

Leisure Partner

10/10

Exceptional

05 Jul 2021

Michael

Overnight stay

Excellent value for money for the price i paid (£35) for an overnight stay. As i needed to catch an early train from derby the next day.the bathroom had a bath and a seperate shower,with plenty of room.the main bedroom was very large with plenty of storage space, as well as having fitted wardrobes as well.

Self

4/10

Poor

04 Jul 2021

Lenka

Dissapointed

I have read some reviews before booking and hoped I will be a lucky one. It is a 4 start hotel right?I sadly have to confirm that the cleanliness was the worse. Our hotel room furniture was so dusty and the bathroom was dirty, probably not cleaned at all after the previous quest. I went to ask for some wipes so I could clean it myself and feel like it is really clean. The receptionist was probably used to this request as she didn't really say anything, just handed me the wipes. I wish I took some pics of the bathroom too but realised after cleaning it. Having shower was chalanging as there was hardly any water coming out of the shower head and the temperature was changing on its own. I don't mind old fashioned places but I do care about places being clean.

Friends_and_family Family

10/10

Exceptional

02 Jul 2021

Stacey

Valur for money, loveky and beautiful hotel, staff was so polite and helpful

Partner

8/10

Excellent

28 Jun 2021

Verified traveler

A very pleasant stay, although some of the decor is in need of a refresh. Room was a decent size which you don’t often find these days without having to pay extra. Bed was really comfy and fan was welcome however couldn’t locate the hair dryer, not sure if this was me not looking in the right place or there wasn’t one provided, I would have expected a room with an iron & ironing board would have a hair dryer, would definitely stay again

Leisure Partner

8/10

Excellent

27 Jun 2021

Natasha

Stay was ok English breakfast was cold no fried eggs available so had to have scrambled or wait for to fry some more didn’t want to hold up the queue so had scrambled

Partner

8/10

Excellent

10 Mar 2020

Verified traveler

It's location next to the rail station was excellent. The hotel was clean and tidy as well. I was disappointed that I was awoken at 9am with two maintenance men wanting to repair a broken window in the room. I feel once you had let a room to a customer this was not satisfactory as that was well before check out time, and as I say I was still asleep.

Leisure Self

10/10

Exceptional

06 Mar 2020

Kien Tian

Excellent for the Football Tourists!

Excellent value-for-money stay, right at centre of town. For short stayers like us, I doubt one can find another more convenient place to visit Derby, watch football at Pride Park, and take in the wonderful town! Right next to the new and clean Derby Rail Station!

Partner

8/10

Excellent

01 Mar 2020

ClareH

Period property. Good location next to the railway station yet still very quiet night's sleep. Comfy bed and plenty of hot water. The evening meal was a little disappointing.

Leisure Partner

10/10

Exceptional

29 Feb 2020

Verified traveler

Excellent in every way. Friendly staff, available facilities and a 24 hour bar, Had a great night’s stay !

Leisure Self

6/10

Pleasant

25 Feb 2020

Peter

Beware the 'Cosy Double'

Disappointed that our 'double room' is not the double you would expect. The bed is probably a 3/4 double and one side is against the wall. Apparently there are several rooms like this described as a 'Cosy Double'. It's wrong this isn't made clear on booking and also wrong when I made this point to Reception I was given the brush off.

Partner

8/10

Excellent

22 Feb 2020

Tyra

Recommended

Toilet didn’t work and the room was cold as the heater was faulty. Otherwise, nice and quiet and enjoyable stay. Bed is comfy and lovely bathroom.

Partner

8/10

Excellent

22 Feb 2020

A

Managed a proper night sleep here :-)

This was a good hotel with a good room. Best hotel room sleep for a while, good TV , bathroom etc etc.

Note that parking outside on road is free from 6pm - 8am otherwise use their car park for a hefty £8. Also breakfast paid for in advance was around £10 or a hefty £15 on the day ! I would be happy to stay here again.

Business

8/10

Excellent

17 Feb 2020

Julie

Christmas night away.

A lovely Christmas stop over...clean, comfortable and cosy.

Partner

8/10

Excellent

16 Feb 2020

Verified traveler

Good location, rooms clean, bathroom a little dated but functional

Leisure Partner

2/10

Poor

10 Feb 2020

Verified traveler

Smoking room allocated not hotel policy room obviously not checked.

Dining plans confusing and unacceptable

Menu very poor

Some staff not very conversant in English

Ar perki g ery difficult to find

Leisure Family

10/10

Exceptional

03 Feb 2020

Verified traveler

Beautiful hotel, friendly hotel. Would definitely recommend and stay again.

Friends_and_family Friends

10/10

Exceptional

03 Feb 2020

Verified traveler

Lovely grand old hotel - tastefully furnished and helpful staff. Room was spacious and fully equipped - very comfortable. Could not fault it - and very reasonable rates. Me and our dog loved access to the lovely garden - specially magical all lit up at night. Can’t wait to stay again.

Leisure

6/10

Pleasant

29 Jan 2020

Verified traveler

Good location, nice building and bar. Good sized rooms. Good facilities.

Wasn't informed about room service requiring a credit card so a cheeky room service turned into go down and get it myself.
I've experienced friendlier staff but in no way rude.

Would stay again

10/10

Exceptional

25 Jan 2020

Andrew

Great location

Friends_and_family Family

8/10

Excellent

18 Jan 2020

Mr p

Nice room

Nice room & bed. Nice food but tiny portions !

Friends_and_family Friends

4/10

Poor

28 Dec 2019

Verified traveler

Think we will go back to premier inns

Rooms were incredibly hot, breakfast was cold and burnt, inedible some of it.

Friends_and_family Family

10/10

Exceptional

28 Dec 2019

Susan

Derby stopover.

Room rather small but had everything required. Comfortable and warm.

Friends_and_family Family

10/10

Exceptional

27 Dec 2019

Matthew

Midland Hotel for Christmas

We had a lovely stay. The staff could not have been more welcoming and helpful, the room was delightful and the food we had (1 dinner and 2 breakfasts) was superb. If you read this and think we’re easily pleased, we’ve stopped at the Fairmont Beijing and Radisson New York in recent times and this was equally as enjoyable. Can recommend. Thank you.

Friends_and_family Family

4/10

Poor

15 Dec 2019

Paul

Ok but needs a refurb

In need of a refurb.
Excellent building just needs tidying up inside

Business Self

8/10

Excellent

15 Dec 2019

Verified traveler

A few issues with fabric of the building - but, then it is old! The architecture reflects the Victorian granduer of the Midland Railway Company.

Friends_and_family Partner

6/10

Pleasant

10 Dec 2019

Simon

Poor value

In its day this was probably a very grand hotel however it is now looking a bit tired and needs bringing up to date. The shower was poor there was no facility for phone charging (usb) in the room, the rooms weren't heated very well, breakfast at £15 each was not good value, basically they need to look what Premier inn etc offer for £50

Partner

10/10

Exceptional

09 Dec 2019

Ikechukwu

I really enjoyed my stay
Nice and quiet

Self

8/10

Excellent

08 Dec 2019

Anna Mellor

Overall a lovely hotel. Its clean and has everything you need. And the room is a good size. Only problem was with check in, where there was alot of confusion. Friends of ours being checked into our booked rooms when they had their own booked. A couple of the rooms were also allocated as city rooms, which are nowhere near big enough for 2 adults. Even thoigh we had booked classic doubles. But they did swap the rooms for us anyway. Just a bit of a mess but they girl on reception sorted it and so all was fine. Would stay here again as it is a lovely hotel :-)

Friends_and_family Friends

8/10

Excellent

07 Dec 2019

Paul

Had to pay for car parking doesn’t say this when you book your hotel

Business

2/10

Poor

02 Dec 2019

Jamie

Bad service at check in room awful small and never a double bed

Partner

4/10

Poor

01 Dec 2019

Folashade

I had hoped to have an amazing experience but from the check in process that was super slow to noise from the plumbing system and a single bed for a couple we did not enjoy our stay.

Partner

10/10

Exceptional

01 Dec 2019

H

Good, bed was comfortable, staff were friendly, food was good, location Wass good

Partner

8/10

Excellent

30 Nov 2019

Verified traveler

Across the road from the train station which was really handy, room was clean and had everything needed (hairdryder tea/coffee facilities shower gel etc). Shower was a bit temperamental and very hard to get temperature right.
Didn't use restaurant but attended a xmas party and the meal was really good.
Only one person checking people out which resulted in a queue.

Leisure Friends

10/10

Exceptional

26 Nov 2019

Verified traveler

When first checked in went to my room the bed was not made their was still people’s things in the room so I went back to reception and told them and they put me in another room

Partner

8/10

Excellent

23 Nov 2019

Ian

not bad but parking expensive

The location is good for meetings being next to the station with a couple of good curry houses very close but the £8 parking charge is a bit much for overnight guests when it's free at the Holiday Inn Express the other side of the railway and free on the road between 6pm and 8am. Bar and reception staff friendly.

Business

10/10

Exceptional

04 Nov 2019

Verified traveler

Victoria features and location where a great combination for me, close proximity to the town centre, restaurants and transport links

Leisure Family

8/10

Excellent

28 Oct 2019

Jayne

Convenient location

The hotel was pleasant, the room clean and comfortable. The staff we met were very helpful though on checking out, more staff were needed to avoid the growing queue at 11am. I would have appreciated knowing there was a charge for car parking With my booking, as many other Derby hotel websites already do. The location of the hotel is convenient for the city centre and for us it was a safe walk there and back late on the Saturday night.

Friends_and_family Family

4/10

Poor

28 Oct 2019

Verified traveler

We choose this hotel as it looked good from the photos and was central for spending a weekend in Derby. Rooms were nice enough as was location. However if you want a decent nights sleep, maybe look elsewhere. Noise from our neighbors in the corridor and adjoining room at 3am and constant road noise was disappointing for us especially as this is a big hotel and wasn’t exactly full!

Leisure Partner

8/10

Excellent

17 Oct 2019

Verified traveler

Great Service and very efficient. Breakfast excellent. Evening meal OK

Business Self

6/10

Pleasant

15 Oct 2019

Michael

In need of some renovation but, overall, good.

Beds clean and comfortable but the double bed was up against a wall. The room and duvet were too warm for early October. Amenities were good. Nice bathroom. Hotel carpets and furniture were in reasonable condition. Food was excellent but not enough bar staff for what was a full hotel.
The fabric of the building needs renovation. Old window frames causing mould build up which transferred to the net curtains. We were placed on the top floor and the lift only went up to the first floor in the part of the hotel that we were in so access to the room was via stairs which was difficult for older people such as myself.
Staff were polite and friendly. Overall the stay had some problems but the staff and the food made it an enjoyable weekend overall.

Friends_and_family Friends

8/10

Excellent

13 Oct 2019

Angus

Location, Location, Location

We are regular visitors to Derby and find that this hotel fits exactly what we need when we are there. We never drive when we are in town so the proximity to rail and taxi service can’t be beat. It is a short walk to the centre of town and we have a favourite walk along the Derwent River to Darley’s and back that we do virtually every day that we’re in town.

Partner

6/10

Pleasant

01 Oct 2019

Mandy

Feedback on The Hallmark Hotel Derby

Room was clean. Bed too small for a couple.
Windows had mould and rotten in some parts.
When out having a meal with friends on the Saturday night I got a call from hotel reception asking if I would return and move my car as new guests needed a parking space. I informed the receptionist No, and gently reminded her we had paid for parking for the duration of our stay....needless to say this put a dampner on our night.
That will be our 3rd stay at the hotel,will seriously think twice before I stay there again.

Partner

8/10

Excellent

24 Sep 2019

Lee

Nice hotel, with nice clean rooms. Staff was very welcoming.

Partner

6/10

Pleasant

22 Sep 2019

Cheryl

Disappointed on arrival but overall very comfy

Booked through Expedia who had overbooked the suites . Was given choice to downgrade room or change hotel. Was staying in this hotel for a reason and did not want to move hotel but disappointed did not get to stay in room that we had booked. Not hotel staff fault but after travelling 4hrs to get there was very disappointed. Nevertheless bed very comfy and complimentary drinks given for the room mess up.

Partner

10/10

Exceptional

17 Sep 2019

Loretta

Will be staying there again, as we visit Derby to see family often. Best one we have stayed in. Thankyou.

Friends_and_family Family

8/10

Excellent

15 Sep 2019

Verified traveler

Hotel next to Railway station. Ideal for my visit to Derby. Nice clean and spacious room. Comfortable bed, could do with updating shower as difficult to control temperature. Would stay again if in Derby.

Leisure Friends

8/10

Excellent

10 Sep 2019

Mary

Only stayed one night but it was pleasant enough% reception staff very friendly

Business

8/10

Excellent

09 Sep 2019

Ivan

1 night stay

Spacious room, plenty of hot water in shower and comfortable bed. What more do you need

Partner

8/10

Excellent

09 Sep 2019

Vikki

Almost perfect. Needs a few tweeks!

Lovely hotel. Very clean, comfy and staff friendly. A few little things my room had a funny patch on the ceiling from a leak or something, just didn't look nice. My window was open when I arrived so my room was freezing! Air trapped in pipes, when running the hot tap it spluttered a lot and shower temperature was harder to control then I'd of liked. Last little thing, ordered a drink at the bar to take up to my room. Was offered a double which I accepted however it was put into a tiny glass so was extremely strong as there wasnt much room for the mixed. Also the lemonade came out of an open plastic bottle, once I'd got into my room I realised this was completely flat, so didn't tazt3 good at all. As I was the furthest room for the bar I couldn't be bothered to go back.

Business

10/10

Exceptional

08 Sep 2019

Jane

Best hotel we stayed in

Fabulous stay its our faviourte hotel food excellent and staff excellent service rooms excellent food hot cold buffet reception requinised us both over see family and family funeral over all excellent

Partner

2/10

Poor

31 Aug 2019

Verified traveler

Breakfast was good
Room outside taxi rank was terrible was up all night
Room was too hot even when the weather was cool.
Never again

Business

8/10

Excellent

30 Aug 2019

Verified traveler

Car parking arrangements at the front of the hotel was not made clear at check-in.

Friends_and_family Partner

10/10

Exceptional

25 Aug 2019

Zak

Amazing

Great central location, a stones throw away from EMR Derby train station

Friends_and_family Friends

2/10

Poor

25 Aug 2019

Verified traveler

Terrible hotel

The room was a single room with a double bed. Staff were not helpful and diidnt advise us there was a parking charge in the car park.breakdast was not good .

Partner

8/10

Excellent

23 Aug 2019

Andrew

The hotel is Close proximity to train station

Walking distance to city centre

Business Self

10/10

Exceptional

22 Aug 2019

Paul

Great

Business

10/10

Exceptional

13 Aug 2019

Daryoosh

Everything was AMAZING. Friendly staff, delicious food, comfortable room. Thanks everyone.

Friends_and_family Family

8/10

Excellent

04 Aug 2019

Verified traveler

Lovely big room. There was a fan supplied!! Beds very comfortable

Leisure Family

10/10

Exceptional

29 Jul 2019

Verified traveler

Lovely hotel with lots of character , food was excellent.

Leisure Partner

8/10

Excellent

28 Jul 2019

Ronald

Love the Midland Hotel good value good food excellent staff and well located.

Friends_and_family Family

10/10

Exceptional

24 Jul 2019

Verified traveler

Stayed in room 220. Bathroom could have been cleaned a little better (soap scum on bath & extractor fan wasn't the cleanest) other than that the room was tidy & the maid was pleasant.

Room was very hot though. Window open & fan on all night. Could do with AC?

Business

8/10

Excellent

21 Jul 2019

Angela

would visit again

Enjoyable stay and good breakfast

Friends_and_family Family

10/10

Exceptional

20 Jul 2019

Dane

Family trip

Very handy for our purpose, we was in derby for our son's graduation.

Family

4/10

Poor

19 Jul 2019

Verified traveler

PRO:
Location right next to midland station
Property has character
Most of the staff is nice and friendly

CON
No air-conditioning
Reception staff is hit and miss. Generally did not provide welcoming attitude as what one would expect of a 4 star hotel
Over all does not feel like a 4 star hotel.

Leisure Family_with_children

8/10

Excellent

14 Jul 2019

Verified traveler

Be aware that parking charges apply when staying.

This hotel has 2 sites one each side of the road-Hallmark Inn and Hallmark Hotel. We were assigned an incorrect room at the wrong site, which was resolved once I went back to reception to complain. At the correct site they had forgotten to put in the extra bed, but did sort it out for us as quickly as possible. If you stay at the Inn and book breakfast you will be required to eat across the road at the Hotel site.
They charge £8 to park on site (parking is available at both sites), which is not disclosed on Hotels.com site and should be. Parking is close to the train station and accommodation is close to the shopping centre. I consider the Executive room a Superior, not Executive, though it was large, comfortable and clean. Breakfast was self service and very good. The hotel staff member seemed to be unaware of our booking which resulted in confusion and a poor check in experience, though an apology was offered.

Friends_and_family Family

10/10

Exceptional

13 Jul 2019

Verified traveler

Very nice stay over all, I would just say the rooms need a little updating but very happy with our stay :)

Partner

10/10

Exceptional

10 Jul 2019

Verified traveler

Lots of great character and history. Well maintained but rooms somewhat dark decor

Friends_and_family Partner

10/10

Exceptional

08 Jul 2019

Sarah

Was good stay nd happy with room and food. Staff were extremely helpful when room key didn’t work for second time. Very unhappy at parking charge as not clearly mentioned when booked it so only found out about it when arrived at hotel. Is expensive charge for one night.

Partner

8/10

Excellent

01 Jul 2019

Verified traveler

A 4 night stay to relax while touring around. Spacious twin room with very comfy beds. An older hotel with heritage so if you like that sort of accommodation you will enjoy this hotel. Breakfast was great and plenty to choose from. Great to have parking at the property at a discounted rate.

Leisure Partner

10/10

Exceptional

28 Jun 2019

Jane

Value for .money good hotel

Very good hotel good staff plenty places go to

Family

10/10

Exceptional

22 Jun 2019

alan

BK

Early Breakfast not Available, so a Breakfast Pack arrange.

6/10

Pleasant

18 Jun 2019

Verified traveler

Size of the rooms were good. The food was really REALY bad.

Leisure Partner

8/10

Excellent

14 Jun 2019

Verified traveler

Good hotel

Hotel parking was very hard to find. They charged 8 pounds for overnight stay which was an additional charge to price of room . The keys didn’t work properly so had to go back to reception a couple of times.room was spacious and comfortable.

10/10

Exceptional

11 Jun 2019

Colin

Good value and good location.

This was a very short visit and we needed an hotel convenient to the rail station and city centre. The Hallmark is outside the station and a reasonable walk or short taxi to the centre. Good value and excellent facilities.

Friends

8/10

Excellent

04 Jun 2019

Mr Ronald

excellent weekend

Partner

10/10

Exceptional

31 May 2019

Rebecca

Great hotel

We had a lovely stay, very clean, the staff were lovely and the breakfast was really lovely with fresh produce. The only critisism was that the double bed was a small double bed and it was right against the wall and my boyfriend is 6ft tall so abit awkward.

Partner

8/10

Excellent

28 May 2019

Verified traveler

Lovely period building. Room spacious and good bed. Staff very helpful and accommodating. Hot veggie sausages at the breakfast buffet would have been a good addition.

Leisure Family

6/10

Pleasant

27 May 2019

Brian

Old building in need or refurbishment.

This is an old hotel, in need of refurbishment. No air con, sash wooden windows in much need of replacement. Elevator does NOT go to top floor where my room was. Initially offered a very small 4.6 wide double in poky dark room. I agreed to pay £10 more for larger with two singles. Bigger room but no lift.
Breakfast seems to be dominated by not enough tables, people had to wait. Quality of food was average. Nothing special or to complain about - average. No fridge in room. Tea & Coffee yes.

6/10

Pleasant

27 May 2019

Verified traveler

Room was a bit dark and unexceptional. Noisy from the street during the night.

Friends_and_family Family

4/10

Poor

27 May 2019

Verified traveler

Our room was dirty: the curtain had a big, brown stain, the lampshades were really dirty, the net curtain was torn, the wallpaper was scuffed & marked and the carpet was marked.
The bed was comfy & clean, however.

Friends_and_family Partner

6/10

Pleasant

23 May 2019

Trevor

Convenient for the Station

I selected this hotel as it was convenient for Derby station and it could not be much closer! I stayed in a standard double room which was satisfactory for a short stay. I also enjoyed the buffet breakfast – there was not a vast selection of items but it was all quite tasty. The hotel is about a ten minute walk from the city centre so the surrounding area is not too noisy. There were various functions at the hotel during the evening but they did not disturb my stay.
But sadly, on my first night I was awoken by a loud constant sound which at first I took to be some heavy snoring in an adjacent room. I could not go back to sleep and about 0300 I went to the bathroom and the sound appeared to be mechanical noise coming from the ceiling area. I called the Night Porter who attended promptly but he could not trace the cause of the noise. He tried flushing the toilet then offered me a change of room. When he returned to help me move room the noise had stopped so I stayed put but my sleep had been ruined. I reported the matter to reception in the morning and was surprised not to be given at least a partial refund.

10/10

Exceptional

14 May 2019

Verified traveler

A stylish and historic hotel. Well maintained hotel and gardens

Friends_and_family Partner

2/10

Poor

13 May 2019

Neil

After being out all aftetnoon my wife and i returned to the hotel sat down in the bar having a drink 15 minutes later (730pm ish) we were inundated with 40 ish leeds united football supporters , singing, swearing and generally making a nuisance. I
Was also disapointed no member of staff tried to eject these non resident peopme. My wife being of asian birth also endured racial ans sexist remarks. I reported this to reception but heard nothing. No pice were called and I was completely disgusted with the Hallmark management .

Leisure Partner

6/10

Pleasant

13 May 2019

Verified traveler

Location and convenience, bathroom & room cleanliness left something to be desired

Leisure Partner

10/10

Exceptional

12 May 2019

Verified traveler

Excellent location and good rates. Clean and it’s an old building but well maintained. Close to the mall and strain station.

Leisure Partner

4/10

Poor

11 May 2019

Verified traveler

Close to train station and that is all I have nothing more to add

Business Friends

8/10

Excellent

16 Apr 2019

Verified traveler

Staff room servixe post evening was not upto mark. Something i asked was delivered next day after followup.

Business

2/10

Poor

14 Apr 2019

Afaya

Awful Hotel stay

This hotel was dirty everywhere! The hallways, the stairs, the floors in the room were stained! Misrepresentation of the room booked. We booked a double and on arrival were told we have booked 3/4 of a double bed and to have a double bed we need to upgrade which meant charging us more money. Then website states there are car parking facilities but failed to mention charges were applicable! Just a horrible unfriendly hotel!

Partner

8/10

Excellent

08 Apr 2019

janet

Unique spacious rooms.

Very close proximity to railway station. W.ell appointed bedrooms, very spacious and with good furniture. Separate bath and shower, although the shower was a little disappointing, small and not much water pressure. The room was generally clean, but one or two areas had quite a lot of dust, easily visable.

8/10

Excellent

31 Mar 2019

Verified traveler

Enjoyable stay. Breakfast was lovely and The evening meal was excellent.

Leisure Self

4/10

Poor

25 Mar 2019

Paul

Hallmark of dirt

The hotel says it’s a 4 star hotel I’d say more like a 2 star at best the rooms are dated and in poor overall condition!! What they need is a restoration program in place and to invest into a pool sauna and gym and then maybe I just might go back there

Friends

8/10

Excellent

11 Mar 2019

Verified traveler

We only stayed a couple of nights as we were attending a wedding so didn't spend too much time in the hotel itself. We enjoyed the ambience and thought the hotel was extremely good.

Friends_and_family Partner

8/10

Excellent

26 Feb 2019

Dalton

Trip to see family

Saw family and friends it was ok but the room was lovely but housekeeping was not done for the duration of my stay ...a little dissapointed about that

10/10

Exceptional

24 Feb 2019

Steven

Sunny Derby in February

Beautifully-restored historic railway hotel, with friendly staff and good food, very handy for both the railway station and Derby College. Quick bus to the city centre if you don't want to walk. Rather than have an anonymous multinational beer on the bar, they had 'The Usual', brewed 300 yards away in the Brunswick Brewery.

Partner

8/10

Excellent

14 Feb 2019

Mark

Business stay

I had a comfortable room, with good service from reception and decent internet coverage, so I'm a pretty happy bunny!

The local area is one of the best I've ever stayed in for Indian restaurants too, which is a bonus for me

8/10

Excellent

12 Feb 2019

Maureen

Ok but needs improving

We got a bargain bed and breakfast price. The breakfast was very good. However our room had drafts from the window, the wardrobe was too small for 1 person let alone 2 and the bathroom radiator and extractor fan did not work. The bedroom ceiling is in need of repair.

I’ve stayed here before and my room was fine, so maybe I should have requested a change of room.

Family

6/10

Pleasant

12 Feb 2019

Annilyn

Overall thoughts

I felt the bed was a small double. Would have preferred a larger bed for two people. Apart from that, staff was very polite and helpful.

Family

8/10

Excellent

10 Feb 2019

Shaun