Name: Leonardo Hotel Derby
Address: King Street, Derby, DE1 3DB, GB

4/10

Poor

14 Jul 2026

Konur

The room was clean and location convenient. However, shortly after entering our room and unpacking our stuff, another couple who were being us at reception and were checking in directly after us used their key to gain access to our room while we were in there. Very basic security failure by staff to allow us both to be checked into the same room, we were lucky to still be in there so nothing went missing. And there was no water provided in the room (very standard in a 4 star hotel) which was disappointing.

Partner

8/10

Excellent

13 Jul 2026

Clare

Great hotel for the price point excellent reception area helpful staff great bar the only problem I found with this hotel was the size of the bed. It was very small. It was 30° on the day of my visit and the air-conditioning in the room worked perfectly it was not loud stayed on the seventh floor looking out to the front of the property and it was very quiet. Would stay again but would ask for an executive room with a bigger bed.

8/10

Excellent

06 Jul 2026

ALAN ANDREW

Good Vegan options for breakfast. Room clean with a comfy bed but dreadful smell of foisty/damp. Reception staff friendly but some breakfast restaurant staff could be more friendly.

Partner

10/10

Exceptional

03 Jul 2026

mehwish

Great staff, good gym. No complaints! Breakfast was also pretty good.

Business Self

10/10

Exceptional

27 Jun 2026

Ali

It was amazing

8/10

Excellent

22 Jun 2026

Anthony

Limited options

10/10

Exceptional

10 Jun 2026

Dean

This hotel is perfect for Derby's nightlife literally a roly poly away from the bars and clubs

Partner

4/10

Poor

07 Jun 2026

Jak

Staff were lovely and always very welcoming and friendly but the room was not very nice at all. The bed was extremely uncomfortable and the road noise into the room made it very difficult to sleep. The carpets in the room felt very aged which were quite stained as well as the ironing board being dirty which made me hesitant to use it.

Self

8/10

Excellent

06 Jun 2026

Richard

Convenient for Derby city centre bars, music venues and restaurants. Helpful staff, good service and well kept pint from the bar.

Partner

10/10

Exceptional

06 Jun 2026

yvonne

The staff are wonderful which made our stay. Thank you to you all.

Partner

10/10

Exceptional

04 Jun 2026

Angus

We had a terrific room overlooking this city and the downtown was a short walk away.

Partner

8/10

Excellent

02 Jun 2026

Christopher

Fine will stay again. Helpful staff.

8/10

Excellent

31 May 2026

Marc

Room basic but fine. Windows filthy but didn’t affect stay. Sink didn’t empty - minor point but certainly makes cleaners job harder!!

Friends_and_family Friends

8/10

Excellent

25 May 2026

EMMA

Contacted hotel to ask about blue badge parking before arriving to be told they recommend a car park approx 5 minute walk away. On arrival a huge sign saying FREE blue badge parking in their own car park. Extremely unhelpful

Partner

8/10

Excellent

25 May 2026

Joshua

Good it

10/10

Exceptional

23 May 2026

Channie

Very friendly staff the room was so clean and perfect and we sure will be staying there again 😊

Partner

8/10

Excellent

21 May 2026

IAN

Once again the hotel met our needs but yet again there was no onsite parking available. The staff were friendly & helpful. The hotel was clean & warm but hairdryer functioned poorly.

10/10

Exceptional

16 May 2026

PRABHAKARAN

Good place to spend few days

Self

8/10

Excellent

13 May 2026

Katie

The staff are absolutely fantastic. Top marks

Friends_and_family Family

8/10

Excellent

12 May 2026

Sayed

Good

Partner

10/10

Exceptional

10 May 2026

Emmanuel

Lovely hotel with great staff and great amenities, this was my second time staying

Self

10/10

Exceptional

08 May 2026

Claire

Lovely hotel reception very welcoming, bedrooms Lovely good size comfy beds

Partner

6/10

Pleasant

01 May 2026

Andrew

Large bedroom but dated and needs a revamp. Staff were very friendly and helpful. The car park is small and lot more expensive that the nearby public ones.

8/10

Excellent

30 Apr 2026

Peter

The gym was pretty basic but better than nothing . Dumbells upto 25kg. Two treadmills and a couple of stationary bikes. Also a couple of weight machines.
Breakfast was good.

6/10

Pleasant

25 Apr 2026

Darren

Hotel bars, restaurants, reception were well maintained and modern. Bedrooms a little out dated and worn.

Friends_and_family Friends

10/10

Exceptional

15 Apr 2026

Martin

I have stayed here many times while visiting family in Derby. It is always clean and well maintained. The staff are friendly and professional.

Self

8/10

Excellent

12 Apr 2026

DEAN

Had an evening meal very enjoyable Raphael who served us gave us excellent service

Partner

6/10

Pleasant

10 Apr 2026

logan

Rooms are average for the price. food is good. room was cold

Business

8/10

Excellent

04 Apr 2026

Stephen

Beds comfortable. Property clean and breakfast nice. Bedroom was quite dated.

10/10

Exceptional

30 Mar 2026

Egle

Great location, superb facilities and very courteous and professional staff!!

Friends_and_family Family

8/10

Excellent

28 Mar 2026

Malc

Nice Breakfast plenty of variety
Room basic / no usb charging points
Fresh bedding but room not very clean
Dust everywhere/ dirty lights
Parking limited

Partner

2/10

Poor

23 Mar 2026

Nisrina

so old

10/10

Exceptional

22 Mar 2026

paul

Very good

6/10

Pleasant

20 Mar 2026

Kate

Friendly staff, room upgraded. Very tough steak fir dinner and apparently the hotel didn’t possess any mustard at all - must be tricky for the chefs!

Self

10/10

Exceptional

18 Mar 2026

DEAN

Perfect for the city centre

Partner

10/10

Exceptional

16 Mar 2026

Nicol

Friendly and helpful staff

8/10

Excellent

15 Mar 2026

Joan

Everything good with room, just lots of noise when people shouting and slamming doors in corridor at 2am

Friends_and_family Family

8/10

Excellent

11 Mar 2026

Ellie-Mae

Great stay good price

2/10

Poor

10 Mar 2026

Ian

Overall a really poor experience that I gave the team at the hotel a chance to respond directly but as that was pretty unsatisfactory - Iit should be shared here as potential guests should know.
Good stuff: Low price, great staff.
Bad stuff: Really dirty room, with someone elses dark black hairs all over the bath and bathroom and clearly had not been cleaned.
Conditioner dispenser was broken and just refilled and clearly not checked.
Rubbish left in the corridors and strwn around the lifts and not spotted or picked up.
General poor smell around the 3rd floor.
Room AC had two settings - off or COLD. No controls would work.
The general upkeep of the rooms is poor, but I can live with that for a value prices hotel - but the lack of cleanliness isnt acceptible.

6/10

Pleasant

06 Mar 2026

Stephen

The hotel was what was expected for the cost, staff we dealt with were excellent, facilities basic but adequate, there is parking i wouldn't say enough for the whole hotel i basically got the last spot and arrived around 16:00. there are local car parks to the hotel so shouldn't be a problem
location is great for accessing the city centre we didn't have breakfast and was very surprised that a hotel bar for residents closes at 11pm.
The shower had a slight drip on it but with the door shut you couldn't hear it in the night, there was literally 10 sheets left on the toilet roll so had to use sparingly we should have mentioned it to reception but forgot when we were down there. Apart from the little niggles i would recommend it
Our biggest problem wasn't a hotel fault it was a guest fault, the room next to ours 429 i think had a massive row for about an hour and half around 03:30 banging shouting, at one point something hit our wall and our bed shook, I'd be very surprised if there's no damage in there. I slept through most of it but my partner never got a wink of sleep through it even with ear plugs in she could every word said
as it wasn't the hotels fault we didn't mention it at reception although that was because we had express check out and didn't have to speak to reception.

Partner

6/10

Pleasant

06 Mar 2026

Michael

Expensive. Was expecting higher standard. Breakfast was basic.

4/10

Poor

03 Mar 2026

Sophie

The room smelt strange, was dated and the shower was bad. Parking was full.

4/10

Poor

02 Mar 2026

Melanie

Quick check in
Threadbare carpet in room and beside a very noisy main road so very noisy not much sleep even with ear plugs.
Bed and pillows comfy
We stayed for 2 nights and key card ran out after 1st day staff never mentioned this so got up to room and couldn't get in room had to go back down to reception this could of been avoided. Room ok but no sleep due to main road noises so wouldn't stay again

Partner

10/10

Exceptional

28 Feb 2026

Linda

The receptionists were warm & engaging. The room was spotless. Had the executive room on 7th floor & had a great nights sleep. The breakfast was amazing & great choice. Their sausages are the best!! Give Leonardo hotels 10/10

Self

10/10

Exceptional

22 Feb 2026

Anne

Great location friendly staff quite and comfy bed

Partner

2/10

Poor

17 Feb 2026

SANGEETH

The air conditioning was not working had to move to another disabled room which was not that great

8/10

Excellent

15 Feb 2026

Kaine

Room was great need to be able to screen share Netflix to tv. And I accidentally left a vibrator in room 717 under pillow I do apologise. You can keep it for good luck , defo needs a clean

8/10

Excellent

10 Feb 2026

Anastasia

Clean room. Breakfast good.
Slightly brusque receptionist.

Friends_and_family Family

6/10

Pleasant

06 Feb 2026

Emrah

Room was not comfortable, ho

10/10

Exceptional

05 Feb 2026

Suzanne

We have stayed at this hotel several times. Nothing disappoints from the excellent service received
Just wish we knew executive rooms don’t have walk-in showers.
Just recovering from a second knee replacement so will have to make sure rooms have a walk in shower.
Loo hopefully won’t be too low on our next visit.

Partner

8/10

Excellent

31 Jan 2026

Jane

First time here, and a single traveller for one night. Straight forward drive in from the north and parking at the hotel was, as mentioned in the hotel information, limited. The staff were helpful and dealt quickly with my check in and out. The room was clean, and had just what is needed. My room on the fifth floor gave a good view of the city. It’s close to the main shopping area and attractions, so a quick walk in. I would use this hotel again if visiting Derby.

Leisure Self

10/10

Exceptional

25 Jan 2026

Philip

Friendly staff and clean room

Partner

10/10

Exceptional

25 Jan 2026

Denise

Brilliant location in the centre of derby - quick online check in and rooms immaculately clean at a very good price 👍

Friends_and_family Family

10/10

Exceptional

24 Jan 2026

Adrian

Nice

10/10

Exceptional

24 Jan 2026

muhammed

Great staff as always.

Sadly i bokked via Hotel.com and which was £10 more expensive if i booked direct

Business

8/10

Excellent

18 Jan 2026

Helen

A pleasant welcome at reception. Check in was simple. Room was excellent, spacious, clean and bright. (No vouchers for the bar awaiting … as was promised at reception ? Executive room ?)
The only negative I have is the bar. Slow, sullen service. Expensive !Waitminutes after ringin

Partner

8/10

Excellent

18 Jan 2026

Patricia

Clean room, nice bed. Fridge was a bonus. We didn’t eat or drink at the property as we were at a gig close by. Executive room benefits gave us a late check out which was nice for a Sunday.

Leisure Partner

10/10

Exceptional

18 Jan 2026

Michelle

Fantastic value for money, really nice room with some nice touches. The staff are all really lovely and look happy in their job which makes you feel happy and well cared for.

Leisure Partner

8/10

Excellent

18 Jan 2026

Mark

Did book breakfast, staff were great. Room was a bit tired and could do with a lick of paint.

Partner

10/10

Exceptional

13 Jan 2026

Michael

recently had a lovely stay at the Leonardo Hotel in Derby, and I honestly can’t praise it enough ✨
From the moment I arrived, everything just felt right – comfortable rooms, a welcoming atmosphere, and a great location right in the heart of the city. It was the perfect base to relax and unwind after a busy day.
Lonely Traveler Productions thought it was absolutely brilliant – a truly marvellous place to stay and one we’d happily recommend to anyone visiting Derby. Comfortable, convenient, and excellent value, it really ticks all the boxes ⭐⭐⭐⭐⭐

8/10

Excellent

12 Jan 2026

gary

room was spotless, nice bar, but breakfast was cold

Leisure Family

8/10

Excellent

03 Jan 2026

Ruth

Polite, friendly staff. Room was clean and well presented.

Partner

6/10

Pleasant

31 Dec 2025

Gillian

Room was clean but cold as the heating did not work

Leisure Partner

10/10

Exceptional

29 Dec 2025

Michael

I had a really enjoyable stay at the Leonardo Hotel and was genuinely impressed from start to finish. The hotel is modern, clean, and very well maintained, with a welcoming atmosphere as soon as you walk through the door.
The room was comfortable and quiet, with a good-quality bed that made it easy to get a proper night’s sleep. Everything was spotless, and the facilities were exactly what I needed for a relaxed and stress-free stay. The bathroom was clean and well laid out, with good water pressure and plenty of towels.
The staff deserve a special mention – friendly, professional, and always happy to help. Check-in and check-out were smooth and efficient, which I really appreciated.
This stay was part of a working trip for Lonely Traveler Productions, a media company, and the hotel provided an ideal base. The calm environment, reliable facilities, and professional service made it easy to relax after a busy day and stay focused on work.
Overall, the Leonardo Hotel offered excellent value for money, comfort, and service. I would happily stay here again and would highly recommend it for both leisure and business travellers.

10/10

Exceptional

29 Dec 2025

Philip

The staff were most helpful on check in, has a good location, although their car park was full they directed me to the closest car park ( 5 minutes walk) and validated the discount. Great location and hotel was clean and nice view from my corner room

Self

8/10

Excellent

28 Dec 2025

Louise

Our room was not ready when we arrived due to an error on the hotels booking schedule. We were given the standard room and we had to inform the reception staff of tthe error after being sent to the wrong room. The reception staff were very helpful and offered us complimentary hot drinks whilst we wiaited for 30 minutes to be allocated our correct booked executive room. Our room when we arrived was in excellent condition and the amenities were first class. Our bed was comfortable and we slept well. We will definitely return to this hotel.

Partner

4/10

Poor

21 Dec 2025

James

The room didnt look like it was an executive room. There was no water and no fridge and there were bits left in the bath which I cleaned away.
Some of the gym equipment was broken.
One positive was that the staff were very friendly.
Probably wouldnt go back sadly!

Friends

8/10

Excellent

20 Dec 2025

Fabian

Good food, nice rooms. Breakfast was expensive though considering it was buffett option.

Business

8/10

Excellent

19 Dec 2025

Bernard

Clean room , lovely bathroom.

Partner

2/10

Poor

18 Dec 2025

Geoff

I have sent a complaint to the hotel and am waiting for a reply

8/10

Excellent

15 Dec 2025

Anthony Titi

Good food

Business_and_leisure Self

8/10

Excellent

11 Dec 2025

Rachael

The hotel was lovely and clean. However on arrival our executive room booked hadn't gone through to the hotel and we were given a basic disabled room. We had to go back to reception and show our booking confirmation. Although the executive room was better, the room itself was very small. The king size bed took up most of the room. The so called mini fridge contained two cans of pepsi and a kit kat! Breakfast was nice and very well cared for by staff.

Partner

6/10

Pleasant

08 Dec 2025

Mark

Me and my friend had a overnight stay ,we had a family room with a king-size and sofa bed ,there were no sheets or duvet for the sofa bed ,so walked down to reception to inform them on 2 separate occasions, the receptionist said on both occasions that they would get room service to sort it . So we came back on a good night out ,to the room and still no sheets or duvet. It was too late to complain so I left it ,and had to borrow a sheet from my friends bed . I was not to happy . The only thing in there favour was that the hotel was very busy that night .

Friends_and_family Friends

10/10

Exceptional

07 Dec 2025

Gary

Great staff.. clean room.. great location

Friends_and_family Friends

6/10

Pleasant

07 Dec 2025

Mark

The hotel requires urgent refurbishment or deep cleaning of carpeted areas, which currently detracts from guest comfort. Reception staff were unhelpful and insisted on full payment of the entire booking plus extras at check-in, rather than just the additional charges, which felt unprofessional. Overall, the experience did not meet the standard expected from shouldn't dvdb comparable hotels like Premier Inn.

Friends_and_family Friends

10/10

Exceptional

06 Dec 2025

Katie

Great value room in city centre

4/10

Poor

19 Nov 2025

matthew

The room was dirty and rhe window leaked both water and sound.

Saturday night, fire alarm went off due to someone smoking. Disrupted sleep

Leisure Partner

8/10

Excellent

16 Nov 2025

Christian

Conveniently located hotel in the heart of Derby, it was everything you would expect from a Leonardo hotel. Parking was limited but there was a cheap and secure alternative across the road on Chapel Street

Leisure Self

10/10

Exceptional

13 Nov 2025

Antony

It wax good

8/10

Excellent

12 Nov 2025

Omar

Staff amazing

10/10

Exceptional

11 Nov 2025

Christopher

Room was really nice and clean. Hotel was tody and the staff were really really helpful, polite and respectful. Great hotel recommended.

Leisure Partner

2/10

Poor

11 Nov 2025

Pete

Extremely poor stay, didn’t acknowledge request to upgrade room. Kettle didn’t work in the room, they then brought a replacement that also didn’t work, then brought one without a stand (didn’t fit the others) finally we did get a working kettle. Housekeeping then came in 3 times after we told them we didn’t need them and then she argued that we should have checked out when we were booked for 3 nights and this was day 2, had to prove to her the booking and no apology. Then the key cards didn’t work so had to go back all the way to reception to get them re-done. Complained and didn’t get an apology or any good will gesture offer. Frankly should have stayed at a travelodge or a cheaper hotel for a third of the price.
Room wasn’t great either with the worst yellow lighting and the tv also had aerial issues on some channels.

Business_and_leisure Partner

10/10

Exceptional

08 Nov 2025

Gareth

Very welcoming reception and great stay

Partner

10/10

Exceptional

08 Nov 2025

Emmanuel

Nice, clean hotel, located close to the city Center.

8/10

Excellent

04 Nov 2025

Ian

Friendly attentive staff. Room was perfectly clean and comfortable although air con system left the room a little too warm.
Excellent location for city centre activities.

Partner

6/10

Pleasant

22 Oct 2025

Lawrence

Disappointing check in experience and no discount on food offered, or room upgrade. Service at the bar for food was incredibly slow.

Business Self

10/10

Exceptional

18 Oct 2025

Claire

Front desk service was top notch

Friends_and_family Family

6/10

Pleasant

07 Oct 2025

Caroline

We had a good stay, bathrooms a little dated. But very clean. Also, the hairdryer in room 707 was not working, had to go out with wet hair ☹️. The rooms were not soundproof

Friends_and_family Friends

8/10

Excellent

05 Oct 2025

Michael

Great one night stay over

Pleasant staff, decent breakfast. Friendly.

Partner

8/10

Excellent

30 Sep 2025

Helen

Good clean hotel with friendly staff

Business_and_leisure Family

6/10

Pleasant

21 Sep 2025

Gareth

The room was nice, but the cooked breakfast was really poor quality.

Leisure Partner

8/10

Excellent

14 Sep 2025

Olivia

Nice easy stay. Nothing amazing but nothing bad to be honest. The building and rooms are a little dated however the beds were much comfier than I expected.

Partner

8/10

Excellent

13 Sep 2025

Robert

Good Hotel

Arrived early and managed to find a park slot in the hotel car park, although the parking bays are tight for larger cars/SUV's. Greeted on reception with a smile and given keys to our room (Executive). The room was very good and exceeded our expectations. Drinks vouchers received at check in were very welcome. Overall a very nice stay in a city centre hotel.

Partner

6/10

Pleasant

28 Aug 2025

Marie

Not easy to go sround but er manage after going tound 3times

Partner

2/10

Poor

22 Aug 2025

Olufunsò

Leonardo stay..

Upon arrival, the first impression of the hotel was unfortunately unpleasant, as the exterior carried a strong sewage-like odor. Stepping inside did not improve matters—the air was stale, and the atmosphere felt unwelcoming. The entire property appears outdated and in urgent need of refurbishment, as it seems to have once been a fine establishment but has since fallen far behind modern standards.

Accessibility is also a concern; there is no direct access from the car park to the lobby, requiring guests to walk outside and around the building to enter, which is both inconvenient and impractical. The facilities are worn, the décor tired, and the environment generally lacks the freshness and upkeep expected from a hotel of this category.

Adding to the discomfort, the air conditioning system repeatedly switched off, making the stay even more challenging. Overall, the hotel does not provide the comfort, cleanliness, or convenience one would reasonably expect, and it is evident that significant investment in refurbishment and maintenance is long overdue.

Business

10/10

Exceptional

18 Aug 2025

John

One nigher in the Leonardo

Excellent stay at the Leonardo Hotel, we were there for a gig at the Flowerpot and the location was ideal.

Partner

8/10

Excellent

16 Aug 2025

jacqueline

Didnt eat there so cant comment on food quailty. Just booked for 1 night
Room was clean, hotel in good location.

Partner

6/10

Pleasant

09 Aug 2025

Ruth

Basic hotel. Drinks & food expensive. Location was fine. Hairdryer didn’t work. Breakfast, plenty of choice. Something for everyone. Staff could pretend to be happy. Only 30 parking spaces so we parked in the Chapel Street car park. Secure and a decent price.

10/10

Exceptional

02 Aug 2025

Chris

We had an Executive room which had a floor to ceiling window giving us a fabulous view over Derby and surrounding area.

Partner

6/10

Pleasant

27 Jul 2025

Verified traveler

Average and comfortable.

Good value for money. Tired furnishings and devor, and some dirty mugs around communal areas but overall ok. Near main road so can hear traffic but great location for city centre. Relaxing stay and good checkout time of 11am. Biscuits with tea and coffee facilities would be good as shown on room photos. Iron and board in each room very handy. Light and airy rooms.

Friends_and_family Friends