Kings Highway, Derby by Marston's Inns

6/10

Pleasant

18 Jul 2026

MR ANDREW

Handy stay and 'cheap and cheerful' describes it best. Staff were lovely, but understfffed (someone was off ill, so hardly anyone's fault though) and getting hold of someone was tricky.

Self

10/10

Exceptional

14 Jul 2026

Janet

The breakfast was excellent the staff went out if their way to ensure I had everything I needed. The poached eggs were cooked to perfection and the staff even though were run off their feet found time to chat and engage with all customers at breakfast.

Self

8/10

Excellent

13 Jul 2026

Michael

On arrival (small group of us on motorcycles), we were warned of a recent motorcycle theft from the property and the need to properly secure them.
One of the staff (Jason) even loaned us an additional lock and chain to secure bikes.
Extremely helpful, honest and friendly service and advice.
All staff in fact (bar, restaurant) were extremely polite, friendly and helpful.

Friends_and_family Friends

2/10

Poor

30 Jun 2026

Dean

Kings highway as gone down hill no air-conditioning anymore, loads of bugs and a massive spider in my room I had to leave at 11.30 pm as room was like im a celebrity get me out of there, the woman who served me as zero customer service skills her and her manager was laughing over the phone about my complaint like bugs are nothing, refused me refund also, i couldn't give it any less than 1 star even that's to good for that room and customer service, also it absolutely stinks on the corridors of sweat,feet and tobacco as they house people who dont pay for there rooms its more like a hostel than a hotel used to stay alot never again, bring back the old staff and send them ones back to the job centre to learn some customer service skills and get a job where you dont use manners.DISGUSTING AVOID.

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

Khelsea

I stayed the night to attend a local wedding venue. Gemma spoke with me on the phone and patiently answered all of my questions and concerns. When I arrived Jason at the check in desk was so kind and moved heaven and earth to get me a room that was ready so that I could change and leave for the wedding. Both staff members were so kind and welcoming and professional. I couldn’t be happier with my experience.

Self

6/10

Pleasant

25 May 2026

Wayne

Breakfast was excellent value cooked breakfast and continental great value. Neither of my two rooms had been cleaned properly but the manager did grab a bar member and go straight over and cleaned both rooms immediately and offered us free drinks.

Friends_and_family Friends

6/10

Pleasant

25 May 2026

DEBRA

Toilet seat in room was covered with dried urine, so obviously not been cleaned.
Had a shower before we left this morning and there was black pubic hair in the bath which definitely didn't belong to me.
We used the app last night to order a meal for some reason this hadn't gone through, we questioned why our meal hadn't been served and that is when we realised.
We had travelled from Lincolnshire so didn't arrive till after 8pm, the chef was absolutely brilliant and sorted us out with a meal even though the kitchen had closed so big credit and call out to the chef, thank you so much for your compassion!
The guy who checked us in was lovely and friendly alo g with the bar staff.
Just a shame about the room cleanliness.

Partner

8/10

Excellent

25 May 2026

Susan

Clean comfortable room. Very friendly staff. Easy parking.

Self

10/10

Exceptional

14 May 2026

Jane

Clean and comfortable room. Easy parking.

Self

10/10

Exceptional

10 May 2026

Ian

Convenient location for my trip.
Staff excellent.
Car parking safe.

Self

6/10

Pleasant

23 Apr 2026

Julia

The check in is in the pub which is fine. Friendly greeting. Parking very close so that's great. Room big. Basic. Shower good. Room has the distant smell of cigarettes. Probably lingering in the sofa bed. My company laptop and mobile wouldn't accept the Marston's WiFi so I had to toggle from my personal phone. Nearby M&S was perfect as I didn't want to dine in the pub.

Self

10/10

Exceptional

03 Apr 2026

Hayley

Staff were all extremely nice and helpful. Nice breakfast. Electric charger not working. Not the end of the world as there are chargers round the corner by Tkmaxx

Partner

8/10

Excellent

27 Mar 2026

Simran

Nice

Friends_and_family Family

10/10

Exceptional

20 Mar 2026

Steven

Great family hotel lovely helpful staff

2/10

Poor

19 Mar 2026

Zyan

So much hair on my bed , checked in and there was piss in the toilet and on the seat , they moved me to another room so staff was great but then this next room had loads of random hair all over the bed

Partner

10/10

Exceptional

05 Mar 2026

Steven

Clean friendly staff

10/10

Exceptional

24 Feb 2026

Steven

Great staff and amenities very clean comfortable bed hot showers

Partner

8/10

Excellent

21 Feb 2026

Vyv

The staff here are very polite and professional. The rooms look a bit tired and the bath plug has not even got a chain??? It's the second time on a visit that we have mentioned this issue. The meter on top of the heater keeps showing that the windows were open but of course they were not. The TV in the room was very difficult to turn off and when searching for a programme the tv jumped 2 channels at a time. That is basic stuff that should be regularly checked. Because there were so many of these silly issues we didn't complain because the staff were all working at pace across the tables and the bar. Why is there only 1 bedside table??????? Our only complaint at breakfast was that for some odd reason you have stopped using teapots and in it's place you provide tiny cups, that in our opinion is poorly thought out. You should either bring back teapots or at least offer mugs. I'd question why you don't provide saucers with your cups, it's good etiquette.

Partner

4/10

Poor

15 Feb 2026

Curtis

The room was dated , there was a broken sofa in the room , faulty bed side lights , dust galore and there was hair in the bath.

Partner

10/10

Exceptional

13 Feb 2026

Steven

Fantastic value for money. Service brilliant , staff couldn’t do enough for you.

Business

6/10

Pleasant

07 Feb 2026

shazad

Ok

Friends_and_family Friends

8/10

Excellent

01 Feb 2026

Graham

The Rooms were clean and comfortable apart from no bedside table. Staff were extemely helpful and the cokked breakfast buffet was excellent. Best ever at a reasonable price.

Friends_and_family Family

8/10

Excellent

01 Feb 2026

Babatunde Stephen

Friendly staff. Checked in late but they still managed to sort my dinner!

Self

6/10

Pleasant

06 Jan 2026

Simran

Average

Partner

8/10

Excellent

01 Jan 2026

Kevin

Yes

Partner

10/10

Exceptional

30 Dec 2025

Graham

Perfect position for me. The hotel and pub were very good with courteous staff.

Self

6/10

Pleasant

29 Dec 2025

Neil

Room was fine as was an excellent restaurant. However noise levels are

10/10

Exceptional

28 Dec 2025

Brian

Staff friendly Room comfortable Breakfast excellent

Friends_and_family Friends

6/10

Pleasant

28 Dec 2025

Brian

Rooms very comfortable Staff very friendly

Friends_and_family Friends

8/10

Excellent

24 Dec 2025

Patricia

Average. Needed a quick local stay at last minute, this fitted the bill. Tired decor, toilet dirty, car park with heavy muddy areas. Room was ok & it served a purpose.

Leisure Partner

10/10

Exceptional

19 Dec 2025

JULIE

clean room and smelled very fresh. lots or tea and coffee

Friends_and_family Family

8/10

Excellent

14 Dec 2025

Patricia

The hall carpet is dated & looked like it needed replacing or a good shampoo. Room was ok, tidy but neglected, curtains hanging down. The bathroom was functional, although I prefer a walk in shower, but the surfaces were tatty with bits falling off. The soap dispensers are difficult to use for anyone with reduced manual dexterity.

Leisure Partner

6/10

Pleasant

04 Dec 2025

Margaret

The room was pleasant and bed comfortable but sadly had a leak in the ceiling so had to move to a different room......helped by supportive staff. Some of the furnishings were a bit worn/broken (eg bath plug...waste bin....) so some housekeeping would be beneficial

Leisure Self

8/10

Excellent

04 Dec 2025

Sharon

I do object to to paying over £7 for one instant coffee and two slices of toast. As someone who eats only small meals, I find the blanket pricing unfair.
The accommodation is basic but adequate. The situation ideal.

10/10

Exceptional

30 Nov 2025

Rafal

Nice quite clean and cheap

Leisure Partner

6/10

Pleasant

22 Nov 2025

Carole

It was freezing in the pub couldn’t have a drink in the evening so cold
And breakfast I had to eat with my thick coat on so cold

Partner

6/10

Pleasant

18 Nov 2025

Robert

Breakfast choice good. Room average, tired needs update

Business

10/10

Exceptional

17 Nov 2025

Miriam

Breakfast was good, and the staff were very friendly. Parking was easy and despite being next to a road it was quiet in the room. The hotel building is in need of a bit of a refurb but the restaurant building was quite nice.
Unfortunately the room could have been cleaner, the bed wasn't made properly and there was a lot of hair in the bath plug which was really horrible.

Partner

10/10

Exceptional

15 Nov 2025

Dean

Clean warm room. Nice food

10/10

Exceptional

13 Nov 2025

joseph

Good parking. Good room.
Nice breakfast. Sirloin steak for dinner was good. Nice beers.
Would recommend.

Partner

8/10

Excellent

13 Nov 2025

keith

Was a reasonable stay for the quality and price of the room.

Business

8/10

Excellent

10 Nov 2025

shazad

Good stay

Self

8/10

Excellent

10 Nov 2025

Lynn

Room was good but everything looks a bit tired now, but then we have been coming here for a few years now. The bathrooms although functional could do with having new showers, but then the price is always very good so i suppose you get what you oay for. The staff are ALWAYS lovely, so 5* to them.

Leisure Partner

10/10

Exceptional

08 Nov 2025

DIANE

Fabulous stay

8/10

Excellent

05 Nov 2025

Victoria

Comfy bed. Shiwrr wasn't working and

10/10

Exceptional

03 Nov 2025

shazad

Good stay

Good stay

Self

10/10

Exceptional

01 Nov 2025

William

Clean and tidy, stay here as really close to family

Partner

10/10

Exceptional

31 Oct 2025

Inderjit

Very good place

Service good but portions are noticeably smaller

2/10

Poor

29 Oct 2025

Gemma

Parking next to a load of skips/bins outside. Bed was comfy but there were long dark hairs on the pillows, so I dont think these were changed before our arrival.
Breakfast was absolutely disgusting, tasteless food with really poor ingredients, very much not worth the money. Would not stay in a Marstons inn again

Leisure Family

8/10

Excellent

28 Oct 2025

L D

The pub is very busy and loud but I efficient and friendly. Hotel room is ok but shower didn’t heat up much. Good for a business stop over.

Business

8/10

Excellent

25 Oct 2025

Elizabeth

The staff in the bar were not very polite or accomadating. Not a good advert to the pub.
The rooms were clean bed comfortable.
It's a shame and it spoilt our evening.

Leisure Partner

2/10

Poor

22 Oct 2025

Huw

Parking fine

Didnt have brecwast

Business Self

8/10

Excellent

19 Oct 2025

Jordana

Enjoyed my stay, room nice and spacious bit of a damp smell in there and damp spots on the ceiling and couple hairs in the bath but apart from that nice relaxed weekend for me.

Self

6/10

Pleasant

18 Oct 2025

Robert

Parking was good, bed was clean and comfortable, but the bathroom had peeling paint, a loose panel under the sink and the bath/shower tap leaked all night. The bathroom did not smell ‘fresh’ in the politest terms.

Self

10/10

Exceptional

17 Oct 2025

William

Safe parking, really tasty hot breakfast

Partner

8/10

Excellent

17 Oct 2025

Scott

everything was fine.

Business

10/10

Exceptional

14 Oct 2025

Jonathan

Enjoyable stay

Leisure Partner

10/10

Exceptional

08 Oct 2025

Arthur

All good

Business Self

10/10

Exceptional

07 Oct 2025

Arthur

Nice carvery, everything good. Bit slow checking me in

Business Self

8/10

Excellent

03 Oct 2025

Robert

We stayed for three nights, reasonable sized room, comfortable bed, adequate bathroom. Room could do with seeing a duster a little more regular.

Partner

6/10

Pleasant

01 Oct 2025

JOHN

I've stayed at several Marston's hotels before and they have been high standard for a budget brand. The KIng's Highway is poor. It is starting to look run down. A bed with a protrudiing spring, a collapsing bed settee, and in my first room a window with a broken handle.

Self

8/10

Excellent

01 Oct 2025

Naomi

Check in at the pub, nice pub, good food. Big room, great parking. For the price this is excellent value and I got a good nights sleep.

Business

6/10

Pleasant

29 Sep 2025

Ken

Location & convenient for motorway . Room was poorly appointed.

Leisure Partner

6/10

Pleasant

27 Sep 2025

Jon

Carpet in the room was dirty, basic room no fridge lack of water pressure in the shower struggled to wash the soap off

Leisure Partner

8/10

Excellent

26 Sep 2025

Toby

Very noisy customers in pub

Business Self

6/10

Pleasant

25 Sep 2025

Chris Olds

Room and bed comfortable

Bathroom needed cleaning . It had fresh towels but sink and bath were left unclean with an old used bar of soap left on the bath.

Business

4/10

Poor

24 Sep 2025

Charlotte

Room had long black hair in bath when arrived. Pillows flat and uncomfortable. No lift which caused an issue as had newborn baby and 5 year old, suitcase, and cot all to get up the stairs. Couldn’t bring pram due to no lift so had to struggle carrying car seat and all other luggage. Checking in at the bar with all luggage and children while people drinking and being noisy wasn’t great for the kids. Lots of people smoking out back over looking child play area, was raining any way but if it wasn’t I wouldn’t feel comfortable my child playing with loads of smokers around. Breakfast was too salty and had burnt toast under avocado. Wouldn’t stay again with kids. No staff offered to help me even though it was clear I was struggling with luggage. Members of public held doors and helped but staff should be more helpful.

Leisure Family_with_children

10/10

Exceptional

22 Sep 2025

Tracey

Great location for travelling to festival

Leisure Self

10/10

Exceptional

22 Sep 2025

Adrian

All good

10/10

Exceptional

19 Sep 2025

A

Kings Highway without a Kings ransom!

Comfortable rooms attached to an excellent Marston Inn. Free parking, great value, exemplary service. Attended a sports event with a group of friends. Eight people were more than satisfied with their accommodation and meals.

Friends_and_family Friends

10/10

Exceptional

15 Sep 2025

Jenny

Staff were excellent all very attentive and polite this is my 2nd stay which is for business purposes and will definitely be using again

6/10

Pleasant

14 Sep 2025

Carole

Generally ok

10/10

Exceptional

09 Sep 2025

Sharon

Great place, easy access and quiet area. Food on site.

Leisure

6/10

Pleasant

06 Sep 2025

Stephen

The room was tha clean and showing age

Leisure

4/10

Poor

03 Sep 2025

Susan

One of the worst hotels I've ever stayed in. Only warm water, no heating, poor cleaning of the room and a potential for mold and bacteria the way the kettle was left with the lid down and soaking wet coffee cups placed upside down on a tray. Dirty drinking glasses with something like sand in them and smeared mirrors. Plus the edges of the carpet was extremely dusty. Breakfast at the inn was basic, help yourself to boxed cereal, watery orange juice, dry bacon that tasted as if it had been barbequed. Would not recommend

Leisure Self

10/10

Exceptional

01 Sep 2025

Mark

Far better than I could have hoped for considering the low price.
Great room, great food, excellent parking.

Leisure Partner

2/10

Poor

01 Sep 2025

Verified traveler

No reception after 11:00pm

The hotel has no separate reception. When the pub is shut there is no one to provide assistance. No idea who I would have contacted in an emergency. Had to put up with a 4-room Hen Do partying to the early hours with no-one to complain to.
Bed sheets were clean but stained.

Friends_and_family Friends

4/10

Poor

25 Aug 2025

Amer

Did not have warm water for 3 days.

8/10

Excellent

24 Aug 2025

Elaine

As advertised

6/10

Pleasant

24 Aug 2025

Lee

Ok for one or two night, very tired rooms, no bed side cabinet or sockets next to bed. Really inconvenient if you have a CPAP machine. Rooms could do with makeover

Leisure Friends

10/10

Exceptional

09 Aug 2025

Marc

Absolutely fine

Perfectly acceptable room and worth the price paid. Definitely more down the budget route. A mini fridge would be useful

Self

6/10

Pleasant

08 Aug 2025

Winston

Not very clean and needs a lot of maintenance to bring the room up to an acceptable standard.

Business_and_leisure Partner

8/10

Excellent

06 Aug 2025

Verified traveler

Pleasant stay

We checked in after 10pm, the hotel is at the back of the pub. However we had to find someone at the pub to show check us in as no one was manning the reception area.

We booked a twin room it was huge and clean. No charging points near beds.
Toilet/shower clean and tidy. However we did have an issue with the bathroom sink tap of which we couldn't have fixed as no maintenance person on site for the weekend!
Beds were very comfortable.
No air con, however a standing fan was available.
Food was reasonable.
Staff were very polite and friendly.
An issue with the keycard, when you left for the day you couldn't get back into your room in the evening and had to wait for a member of staff from the pub to re-issue your keycard to work again...frustrating and the member of staff said that it \"keeps happening to guests\"
Hopefully they can sort this issue out!
.

Partner

8/10

Excellent

05 Aug 2025

Graham

Perfect for my requirements. Bathroom floor very creaky

Leisure Self

4/10

Poor

03 Aug 2025

Amy

Not very clean…

The hotel is situated in a great location, close to amenities and convenient for getting around. The room itself was comfortable, and the bed provided a good night’s sleep. However, the bathroom left a lot to be desired. Upon entering there was an unpleasant smell and closer inspection revealed hygiene issues such as hairs on the toilet and in the bathtub. More concerning were what appeared to be stains on the wall near the bath. As someone who always travels with cleaning wipes, I took the time to clean the surfaces myself and noticed significant soap scum, dirt along the tub, and mouldy sealant that clearly needed attention. It’s a shame as the rest of the room was quite decent. With a bit more attention to cleanliness and maintenance in the bathroom, this could be a much better experience overall.

Partner

10/10

Exceptional

03 Aug 2025

Dave

Helpful and friendly staff, comfortable rome

Leisure Family

8/10

Excellent

01 Aug 2025

Michael

Convenient as I was going to a funeral at the nearby crematorium

Self

6/10

Pleasant

01 Aug 2025

Tiffany

everything was fine, pretty much as expected. I've given the 4 because the only coffee on offer at breakfast is instant. If you wanted a \"proper\" coffee, you had to order and pay for it at the bar. It's 2025, the coffee is just as important as the food for breakfast.

8/10

Excellent

29 Jul 2025

Beverley

Close to amenities. Room ok but needed some maintenance.

Leisure Partner

6/10

Pleasant

26 Jul 2025

shazad

Average stay

Stay was good apart from toiletries not in room and also towels missing for 2 guest

Friends_and_family Family

10/10

Exceptional

26 Jul 2025

Samira

It was a perfect place to stay the room was clean the shower brilliant

Leisure Partner

6/10

Pleasant

25 Jul 2025

Andrew

Mediocre with potential

Room was ok. Sheet / bath controls rubbish
GF foods limited and food came out warm to chilled with zero for presentation

One bar staff was helpful

Partner

10/10

Exceptional

24 Jul 2025

Pat

View was terrible but we didn’t stay there for that and the net curtains were pretty anyway lol
Quick easy check in and out very friendly staff great for a stop over or commute

6/10

Pleasant

21 Jul 2025

Verified traveler

We have stayed at the King's Highway several times over the years. I have never before had any complaints, but I don't know if they have changed the mattresses or what, but the mattress was really hard. I know some people prefer a firm mattress, but I am not one of those people. I kept waking up with painful shoulders. There were a few other niggles, but the mattress was the main problem.

Partner

8/10

Excellent

17 Jul 2025

Musonda

Good

Good

Business Family

8/10

Excellent

16 Jul 2025

richard

Average to good rooms , pubs great but rooms need

Needs air con in the summer months

Self

10/10

Exceptional

15 Jul 2025

Emily

Lovely helpful staff, we stayed when it was 30 degrees and they went out of their way to find us a fan for the room. Basic rooms but spacious and clean which is all we needed. The pub is great, loads of parking, good food. Walking distance to Royal Derby hospital so ideal for our needs. Would recommend

Leisure

10/10

Exceptional

03 Jul 2025

Roger

By

6/10

Pleasant

03 Jul 2025

Brian

It was a quiet but very outdated. In need of a complete overall. Used the pub on the first night for food and drinks but wasn't impressed. Long wait to be served but the staff were very polite. Did not rate the food. Having said that the breakfast was very good. Cooked fresh. It was a good price and you get what you pay for.

Leisure Partner

10/10

Exceptional

01 Jul 2025

Denise

Friendly staff, clean, quiet, food in restaurant very good

Leisure Partner