Name: Phuket Marriott Resort & Spa, Merlin Beach
Address: Muen-Ngoen Road, Tri-Trang Beach, Kathu Distrinct, 99, Phuket, 83150, TH

4/10

Poor

21 Jul 2026

Himanshu

Probably worth $100. I paid 400. Will never stay. Kids had a good time with activities but am sure most hotels offer that in a resort

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Mona

We had a great time. Staff are very friendly they go above and beyond to meet your expectations. We loved it

Family_with_children

10/10

Exceptional

14 Jul 2026

YuHua

Everything is great

Partner

10/10

Exceptional

10 Jul 2026

Daidre

Awesome food and hotel staff

Family

10/10

Exceptional

09 Jul 2026

Aditya

Had a beautiful stay at the Marriot Merlin beach resort, good view of the ocean, lots of activities to do within the resort, it’s a short drive away from the hustle and bustle of Patong beach so you can get the peace and quiet. Highly recommended.

Family_with_children

2/10

Poor

07 Jul 2026

Kinga

- During the check in the manager told us that we need to pay extra for the kids. (we already paid all inclusive for 2 adults and 2 kid).
- During our stay on Saturday while relaxing at the pool around 3PM they decided to cut the grass and make lot of notice for 1-2 hours, we are in vacation to relax not to hear lawn mowers.
- We paid extra for room with Pool view, to get a room with the view at the construction site ( one of the restaurant were updated), because when you book a room this is what you want, also sending a sorry note that make up for ruing your vacation or for charging for a pool view room and not delivering.
- On a 5 night vacation we got every day a sorry note in the room about different noise that were to happen.
- Restaurant empty, no reservation they told us they can accommodate us in 2 hours. The restaurant was empty.
- The all inclusive is verry strange and make your clients uncomfortable when you always need to sign receipts not knowing is the item is covered or not by your all inclusive package.
- 5 start hotel were the entertainment was 0 (just a couple of activities like the pool foam party)
- for two days hotel employees the grind and make noise at the kids pool to install a gate that they end up not installing, again noise and more noise because this is what you need in your vacation when trying to relax - noise.

Family_with_children

10/10

Exceptional

27 Jun 2026

James

Great staff and resort

Partner

10/10

Exceptional

19 Jun 2026

Nathan

alwase great was out 4th stay

Family_with_children

10/10

Exceptional

18 Jun 2026

craig

Fantastic pool options, adults, families
And swim up bar. Probably the best kids activities in phuket. Kids club, menus, slides and pool.

Family_with_children

10/10

Exceptional

15 Jun 2026

Craig Lowell

Great resort right on the beach.

10/10

Exceptional

03 Jun 2026

Cinthuja

Amazing resort with amazing amenities. The staff are super helpful and very friendly

Family_with_children

10/10

Exceptional

01 Jun 2026

Piotr

Good hotel great food and polite staff

Family_with_children

10/10

Exceptional

25 May 2026

Stephen

We returned to the Phuket Marriot for the second time. It was just as good as the first. Amazing facilities and friendly staff. Our room was spacious and well appointed. The bed was very comfortable and the cleaning staff were excellent. It would have been nice to know in advance that there was a large corporate event planned for the week. The closure of certain parts of the resort including restaurants and certain areas was a little annoying.

Partner

10/10

Exceptional

25 May 2026

Marius

Beautiful private beach. 🏖️

Partner

10/10

Exceptional

20 May 2026

Julio

Beautiful facilities, private beach and staff was great

Partner

10/10

Exceptional

14 May 2026

Karan

Overall, a great place to stay and definitely recommended for families and travelers looking for comfort and good service.
This property offers a peaceful and comfortable stay. Rooms are spacious, neat, and well organized. The staff is very cooperative and always ready to help. The pool area is a great highlight and very hygienic. One of the best parts of this property is the big, well-kept swimming pool.

Family_with_children

10/10

Exceptional

10 May 2026

Doreen

Staff were very friendly and helpful. Rooms were comfortable pools were clean and great services close to all amenities within the hotel.

Family

10/10

Exceptional

04 May 2026

ermanno

excellent housekeeping, excellent attention to guests, very nice pools.

Partner

6/10

Pleasant

04 May 2026

Ayda

I travel very often and stay at merlin beach marriott, this time there was no stand for fresh fruit where we can pick and ask for the fruit to be sliced, the stand was much smaller and prepared fruit already, so that was disappointing, also the marriott is very busy so its bo longer as peaceful as it was in the in the past, lots of functions, the beach is not peaceful either, they have jet ski companies now , and its very noisy with tour operators, I dont think I'll stay there moving forward, also its the first time I see insects in my room

Friends

10/10

Exceptional

26 Apr 2026

Lauryn

The room was clean and the staff were wonderful. Just be aware, do not hang towels or bathing suits over balcony as a letter was received stating it was unsightly. Other than that, no issues

10/10

Exceptional

23 Apr 2026

Aishani

Amazing hotel! Good variety of breakfast. Pools, happy hours and play area for kids were fantastic. Very family friendly

Friends

10/10

Exceptional

20 Apr 2026

Philip

Basically faultless.

Family

10/10

Exceptional

06 Apr 2026

oleg

Beautiful property will definitely come back again

10/10

Exceptional

05 Apr 2026

shaun

Great location for the family , food amazing

Family_with_children

10/10

Exceptional

31 Mar 2026

Ryan

Everything was great! Very helpful , good food and family fun!

10/10

Exceptional

28 Mar 2026

Alexandra Elizabeth Ortiz

This resort was a major success in our Thailand vacation. The food was great, the amenities were enjoyable and the staff were absolutely respectful and polite.

Partner

10/10

Exceptional

25 Mar 2026

Jamie

Staff were friendly. Hotel was Modern. Room was cleaned daily. Towels, water bottles, soap, bath robes etc were stocked daily. Cleaniless top notch. Food top notch. Mobile order for room service and pool bar was efficient and convenient. Room service was quick, fresh and delicious. Delivered at impressive speed.

Variety of buffet options daily. Lots of chairs at pool and beach. A la carte was awesome. We enjoyed the Starbucks and sweet spot.

Recommend

Family_with_children

10/10

Exceptional

23 Mar 2026

sangwook

great beach

Friends_and_family Family

4/10

Poor

21 Mar 2026

Ioana

I had to pay an additional fee separately so that the child could have half board, even though at the time of booking I was given a price for half board for two adults and one child. Another couple who came with us was not required to pay this fee and benefited from exactly the same conditions.

In the room, we did not find a towel for the child, nor toothpaste or other similar items, although the other couple received extra towels and a small bag with toiletries for their child.

The beach disappointed me, as there were many rocks in the water and the tide was quite strong. If you like pools and don’t mind traveling 10 hours to Thailand just to stay by the pool, then it’s for you.

The food was good and the place was clean. However, I believe it was not worth the price for what it offered.

Family_with_children

6/10

Pleasant

21 Mar 2026

Cristian Radu

The resort is above average, and the food is excellent, but it’s not worth such a high price, because after 2 PM the sea recedes and you can no longer swim—only some rocks remain.

Family_with_children

10/10

Exceptional

19 Mar 2026

Cesar Elias Ochoa

Loved every single thing!

Partner

10/10

Exceptional

17 Mar 2026

Ashley

This is our second time at the resort and won’t be our last! The staff are so very kind, the food is absolutely delicious, facilities second to none. One of our favourite places on earth!

Partner

10/10

Exceptional

15 Mar 2026

Yuji

Excellent hotel with lots of fun activity for small kids. Perfect holiday destination for a family.

Family_with_children

10/10

Exceptional

14 Mar 2026

Costel

Awesome

10/10

Exceptional

14 Mar 2026

Nicholas

We had a beautiful pool view room which was faultless. The three pools were wonderful, particularly the quiet pool with floating bean bags. The staff were so friendly and a great choice of superb food. The hotel is on a small private beach which was great for snorkelling. We had the all inclusive package which was great value for money. The hotel also operates a complimentary shuttle to Patong which is well worth a look. We couldn’t fault the hotel at all and can thoroughly recommend it.

Partner

10/10

Exceptional

12 Mar 2026

Cindy

This was one of the best hotels we have ever stayed at! It definitely made the 27-hour flight worth it. The hotel was always spotless, and the staff was incredibly courteous and friendly. The food was amazing every time, and the pools were so much fun and always very clean. Traveling with my family made the experience even more special, and this hotel made our trip unforgettable. We truly enjoyed every moment of our stay.

Friends_and_family Family

10/10

Exceptional

07 Mar 2026

Michal

Very clean great staff

Friends_and_family Friends

10/10

Exceptional

24 Feb 2026

Gladys

Beautiful family oriented and close to Patong Beach

6/10

Pleasant

15 Feb 2026

Maria

The hotel is okay but the sheets are not soft but rough. Also we spoke to two different guest from Germany and found out that us USA guest are being charged double and without breakfast even when we reserved way in advanced! Something is just not adding
up.

10/10

Exceptional

15 Feb 2026

Kevin

Amazing resort, a gorgeous location that feels so secluded but never bored of something to do. Rooms are very comfortable and quiet for the little time you end up spending in them. Great choice of restaurants and bars, different options every night for a 7 night stay. Staff are so friendly and helpful. Had a few issues on checking in at the start of our holiday, room only being ready quite late in the evening but the front desk and management were very helpful in response. Would definitely go back, in a heartbeat.

10/10

Exceptional

11 Feb 2026

Hosik

네

Friends_and_family Family

8/10

Excellent

10 Feb 2026

Ryan

Plenty of food options that are reasonably priced. 3 pool areas though we liked the quieter one at the back of the property. The snorkeling was good by Thailand standards, though the hotel gives guests shoes to just walk over corals. So you have to swim out 50m to see interesting stuff that's not been trampled or bashed by boats. Negative is that the don't stop outsiders from entering the pools and using the sun loungers. I saw multiple back packers arrive on scooters access the hotel from the beach and grab a towel and use up the hotel sun loungers. There is a security guard but he seems to be just for show. The hotel really needs wristbands to stop this. Not to sound snobbish but when you are paying £400-600 a night you don't expect non guests to be using the facilities.

Partner

8/10

Excellent

01 Feb 2026

Joselito

Children at the bar

10/10

Exceptional

29 Jan 2026

adina

The stuff was nice and polite. The room and the hotel were clean, spotless

10/10

Exceptional

27 Jan 2026

Vipin

Overall, a very pleasant experience. The room, food, and staff were all excellent, and the service throughout the stay was consistently warm and professional.

The only issue to note is that the beach directly in front of the hotel is a small coral beach, which makes it difficult to enjoy in the way one might expect from a beach resort. This was not entirely clear at the time of booking, so our expectations had to be adjusted after arrival.

Aside from this, all other aspects of the stay were great. The staff, in particular, were exceptionally courteous and accommodating, and they made our stay very enjoyable.

Leisure Partner

10/10

Exceptional

25 Jan 2026

Alvaro

A truly amazing property with friendly staff

8/10

Excellent

24 Jan 2026

Olufunmilola

I really wanted to give the hotel 3 stars but they have a great staff, particularly the staff at the Chang Thai restaurant. I really enjoyed the cooking class. The resort is clean and the grounds are nice. The beach has a high and low tide situation so it’s not really a typical beachfront hotel. I did not enjoy how far the resort was from Patong Beach and reliance on shuttle service. I did not like that the TV in the hotel room had no streaming feature. This should be standard for a 5 star resort. Overall, my stay was good but I would choose a similar resort in a walkable location.

Leisure Self

10/10

Exceptional

22 Jan 2026

Magdy George

We enjoyed with pool and food. Staff are extremely friendly. Food are great. Clean environment

Leisure Partner

10/10

Exceptional

19 Jan 2026

Milinda

Wonderful stay... Food, staff and amenities top notch.. Also the location with bay access..

Family

10/10

Exceptional

15 Jan 2026

Devon

Everything was clean and modern. The staff and service were absolutely brilliant! And it was all the little included extras that really made it a true five star experience... shuttle bus, beach bags, reusable water bottles, snorkelling, kayaking, arcade games, equipment, ice-cream, fairy floss, cold towels, movie nights. Plus a great happy hour!

Leisure Family_with_children

10/10

Exceptional

28 Dec 2025

WING YEUNG

We traveled as a family of four with our 11- and 8-year-olds and stayed at the resort for four days. The kids had a fantastic time, snorkeling and kayaking at the beach, foam party in the family pool. The hotel organizes plenty of activities and there’s a wide variety of food to choose from. The staff were very friendly and helpful throughout our stay. The resort is located on a hill, so we used Grab to get to Patong Beach. Overall, we definitely recommend this resort for families!

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

Jo

Beautiful location , rooms amazing , had swim out pool

Leisure Family

10/10

Exceptional

23 Dec 2025

Yves

Very good place, super friendly and trained staff.

10/10

Exceptional

17 Dec 2025

Sergei

Everything was amazing!!!!

8/10

Excellent

15 Dec 2025

Elaine

A perfectly nice hotel, but not really a 5 star service. For example, there was nothing set up for my daughter (4) despite it being on the booking through Expedia. No turndown service. No one handing out towels at the pool or beach, or tidying them up after use. Nothing terrible, but just not quite a 5 star service!

10/10

Exceptional

13 Dec 2025

Amir

We had a fantastic stay at Marriott Merlin Beach. Staff were nice and attentive. Quick response to our requests. Good activities planned throughout the day for kids and adults plus live music/shows. Room was nice and clean with comfortable beddings. Food quality and variety was very good.

Leisure Family_with_children

8/10

Excellent

11 Dec 2025

Lizeth

Room bathroom was not very clean. Shower had molds. But rest of room and hotel was clean. Food was good.

Friends_and_family Friends

10/10

Exceptional

09 Dec 2025

OMID

Nice place to stay with family

Leisure Family_with_children

10/10

Exceptional

09 Dec 2025

OMID

Amazing experience for our family stay. Staff are super helpful and professional.

Leisure Family_with_children

10/10

Exceptional

07 Dec 2025

Sergei

All good

10/10

Exceptional

06 Dec 2025

Shane Marie

This resort runs amazingly. All the staff were incredibly friendly and helpful. We got married at Merlin Beach and Food Manager Pinto went far and beyond for our romantic dinner on the beach. Food was delicious every time. We did the all inclusive and it was truly worth it.

Leisure Partner

10/10

Exceptional

03 Dec 2025

KELLY

Fabulous hotel with friendly staff.
Nice private beach & pools with plenty of sun loungers.
Lovely food in all the restaurants

Leisure Partner

10/10

Exceptional

30 Nov 2025

Geneva lynette

.

Leisure Friends

8/10

Excellent

26 Nov 2025

Yea Ji

Halfboard option was worth the deal. Variety of food options and also good quality.

6/10

Pleasant

24 Nov 2025

Jerome

This is not a 5 star resort. The rooms had a smell of damp and mould and walls were paper thin so we could hear other residents yelling at 3am. If you are a fan of screaming kids, or have screaming kids and want them to run everywhere and ruin the experience for everyone then this is the hotel for you. It was all inclusive but most options are not part of the deal so you end up paying extra. My wife got food poisoning on the second day after eating one of their Chicken Gyros - as apart from that we ate mostly the same foods - and that meant she was stuck in the room for several days. They constantly setup weddings outside your room so don't expect much privacy or any sense of relaxation. On the few days that we managed to make it to the poolside and not vomiting, there was very little to do except listen to children shouting out of control with parents too drunk to care. It is a long way from Phuket airport so I would suggest just avoid altogether unless you hate yourself and want to waste money

Leisure Partner

10/10

Exceptional

23 Nov 2025

Olivia

Both pools were clean and well maintained, the staff at the pool bar were outstanding with service and hospitality

10/10

Exceptional

19 Nov 2025

Nuran

One of the best hotels I’ve stayed at the room was spotless clean the staff very friendly and helpful and so many activities at the hotel

Leisure Partner

10/10

Exceptional

15 Nov 2025

Brett

We had an incredible stay at the Marriott Phuket Merlin Beach. Our swim-out room was absolutely amazing — the perfect blend of luxury and relaxation. The beds were extremely comfortable, and we especially loved the day bed on our patio, where we spent many afternoons napping and soaking in the peaceful atmosphere.

The staff and amenities were fantastic from start to finish. The food and drinks were delicious, and everyone we met went above and beyond to make our stay memorable.

A very special thank you to Ice, whose compassion and understanding during a family issue meant more to me than he knows. His assistance was truly appreciated. And a big thank you as well to Dew, who greeted us with such warmth every day — he is the sweetest young man and always made us feel welcome.

We highly recommend this resort and would return in a heartbeat!

Partner

10/10

Exceptional

12 Nov 2025

Rahele

Beautiful spot, lovely staff, convenient, safe and clean. Perfect for family with young kids

Leisure Family_with_children

8/10

Excellent

11 Nov 2025

Abdullah

Overall the stay was nice with good facilities, especially for those with kids. However, check in was a very slow process and I had to wait around 20 minutes before being served. Also, my booking stated I would be entitled to free kids meals (once a day) for my kids but this was just a gimmick and the catch was the kids eat free if you choose to eat at their buffet for dinner only (and the catch was the adults had to pay). Not much of a benefit especially when you have a 3 and a 4 year old who hardly eat anything….

Leisure Family_with_children

6/10

Pleasant

08 Nov 2025

Richard

The all inclusive package should have soft drinks in the rooms and meals should not have any additional charges such as surcharges.Avoid sending unnecessary mails trying to restrict guests about additional charges during stay.

10/10

Exceptional

06 Nov 2025

Karin

Absolutely loved this place, perfect with kids

Friends_and_family Family

10/10

Exceptional

02 Nov 2025

Luthfur

Exceptional Stay at Marriott Merlin Beach Phuket
Our family had an absolutely wonderful stay at the Marriott Merlin Beach Phuket! From the moment we arrived, the staff were incredibly friendly, welcoming, and always smiling. Their warmth and attentiveness made us feel right at home.
We were particularly touched by the thoughtful touches for families — our children loved the extra gowns, slippers, bath bombs, and kids’ activity bags provided specially for them. It’s those small, genuine gestures that make such a big difference.
The food selection was excellent, offering a wide range of delicious options. We did encounter a small hiccup when a halal-labelled item was initially cooked on the same surface as pork, but the way the team handled it truly stood out. Rather than dismissing the concern, they took it seriously, addressed it immediately, and ensured all future dishes were prepared separately. They were problem-solving focused, sincerely apologetic, and even offered thoughtful little extras to make up for the oversight — a gesture we deeply appreciated.
We also loved the amazing Halloween celebrations, which were full of creativity, festive energy, and wonderful themed treats — a highlight for both kids and adults!
The resort’s coral beach is absolutely beautiful, especially for those who enjoy snorkeling or exploring marine life. While it’s not ideal for swimming due to the coral, it’s still a lovely and unique feature that adds to the resort’s charm.

Leisure Family_with_children

10/10

Exceptional

30 Oct 2025

Pauline

Beach Grill, beach bar and Kanpai services were awesome. All-inclusive deal is definitely worth it. One thing that can be improved is the quality of shampoo and conditioner!

Leisure Family

8/10

Excellent

24 Oct 2025

Yesenia

Only 1 pool bar, it would have been nice to have a bar at the 2nd pool.

10/10

Exceptional

24 Oct 2025

Cristal

Barbara was an excellent housekeeper. Our room was always clean and amazing. The laundry fees were a bit too expensive but overall I was satisfied with our stay.

Leisure Partner

10/10

Exceptional

23 Oct 2025

Dagmar

clean, plenty of space and sun loungers, available towels, great bar staff

Leisure Partner

10/10

Exceptional

21 Oct 2025

Hannah

The wonderful staff make this fabulous resort what it is. Great value, great amenities, excellent food options and I would return without hesitation. The housekeeping (and all other staff) are second to none. 10/10 for me.

Leisure Family

10/10

Exceptional

19 Oct 2025

Kwanghyun

All good!

10/10

Exceptional

18 Oct 2025

Brett Jamal

This was a great hotel and great overall experience. Beautiful beach ocean view room was great!!! Smoothies and food wear great, don't have anything bad to say!

Leisure Family

6/10

Pleasant

16 Oct 2025

Thomas

I was very, very upset by the fact that I paid for \"ALL INCLUSIVE \" and the hotel charges additional costs for room service and breakfast. The Marriott at Merlin Beach is one of the most expensive resorts in Phuket and there is no need for these additional charges. I will never stay at a Marriott property again nor will I recommend Marriott to any of my family or friends. Thank you for this opportunity to make you aware of my feelings about my stay. Thomas S Roome, Room 3125, October 9, through October 16

Leisure Partner

10/10

Exceptional

14 Oct 2025

Marlyne

Amazing

Family

10/10

Exceptional

08 Oct 2025

L F

Molly from concierge went out of her way to help us out

Leisure Partner

10/10

Exceptional

05 Oct 2025

Bianca

The Marriott is an absolutely stunning hotel, very family friendly. The staff were beautiful and accomodating. We are already planning to return next year!

Leisure Partner

10/10

Exceptional

02 Oct 2025

Amanda

No complaints from us at all it is beautiful and the views are awesome

Leisure Family

10/10

Exceptional

01 Oct 2025

Tasnuva

Loved staying there. The hotel is beautiful. Lots of activities for the kids. Have everything that you need for your holiday. Buffet breakfast is very good. Had buffet dinner few times also very good. Bars have are really good options, happy hour really works. Just loved it. Will definitely comeback.

Leisure Family

10/10

Exceptional

20 Sep 2025

Alexandra

Lovely hotel, very clean and friendly staff. Great quiet location but hotel provides a shuttle into the town.

10/10

Exceptional

18 Sep 2025

NICHOLAS

Loved all except that the swim up pool bar was closed, would have nice to be told as this was a big factor in booking this hotel.

Leisure Partner

10/10

Exceptional

17 Sep 2025

Michael

I love the whole country!

Leisure

10/10

Exceptional

16 Sep 2025

Antonio

The only issue I had is the resort charged me over $5000 accomodation when I already paid via Expedia. It’s been a month since getting back home and I’m still trying to recover to remaining amount. They did credit me most of it but I’m still chasing over 300aud which is crazy when I did nothing wrong

Disgraceful service from such a large corporation

Family

10/10

Exceptional

16 Sep 2025

raymond

Very nice resort and the people are very hospitable.

Leisure Family

10/10

Exceptional

01 Sep 2025

Tomer

Amazing vacation with the kids, we enjoyed the stay very much!

Leisure Family_with_children

10/10

Exceptional

28 Aug 2025

Mishari

Nice

Leisure Family_with_children

8/10

Excellent

27 Aug 2025

Gamaniel

Food could have been better. It was more Americanized, i was expecting traditional Thai food.

6/10

Pleasant

19 Aug 2025

Lany

Family-friendly hotel, poor customer service

Booked a sea view room 6+ months early, but was provided a room with a partial sea view from the balcony. Breakfast is an international spread but bland, and poor service. Room corridors footh paths are stained and dirty. The room was clean, sanitised and well-maintained. The hotel offers a range of activities for all ages. Clean private beach.

Partner

10/10

Exceptional

15 Aug 2025

Kathy

We loved everything about this property, from the amenties to the food. It is a huge complex with three pools, and 5 restaurants to choose from. The staff are friendly and the facility is beautiful. The beach is nice, but the time we went it was rough so we did not swim in it. Instead, we got to explore the reef during low tide and see the fish and other marine life. There is a free shuttle to Patong which makes it very convienent. We can't wait to go back again one day!

Leisure Family

10/10

Exceptional

11 Aug 2025

Natasha

Overall we had a great time at this hotel. We booked it with an all inclusive package. The pools are spectacular and span the entire property. Great service from staff. The one thing we were a bit surprised by was that the beach in the hotel is a reef so unless snorkelling not really an area to stay and float in the ocean. Other oceans nearby however they are not associated with the all inclusive package so if you leave you lose your benefits. Rooms are very nice but walls are very thing so can hear cars passing/chatting in hallways.

Leisure Partner

10/10

Exceptional

05 Aug 2025

Jagpal

This place cannot be faulted! The staff are incredibly friendly and attentive, they always have a smile and they create a clean and positive environment. The breakfast food has a variety of options and it was very spacious. The pillows were fluffy and created the best sleeps. This place is truly paradise! Amazing beach too!

Leisure Family

10/10

Exceptional

29 Jul 2025

Hemant

Perfect for families

8/10

Excellent

22 Jul 2025

John

Nice spot regarding scenery and comfortable facilities. Quite remote from airport, however. This family-oriented resort means that noise levels in restaurants are high. Very kind and accommodating staff.

Leisure Partner