Name: Lone Pine, Penang, a Tribute Portfolio Resort
Address: 97 Batu Feringghi, Batu Ferringhi, 11100, MY

8/10

Excellent

01 Jul 2026

Elisha

colonial resort on the batu ferringhi beach. grab transport is easy access. Food is easy. 15-20 min from town center

Family_with_children

10/10

Exceptional

19 Mar 2026

Fook Chin

Got a room that was supposed to have sea view but we only got the horizon part as the lower view was obscured by another block (but only 2 storey).

Apart from the above, Lone Pine is a superb resort for those who love basking under the shades of tropical trees and pines too, has well maintained and clean facilities, enjoying the serenity of Batu Ferringhi. Food (breakfast) and drinks were very good too. The play room has large TV screen and we actually stayed up till 1am to watch Champions' League...

We loved this resort and definitely would be back again!!

Partner

10/10

Exceptional

14 Feb 2026

Jan

Lovely room it was spotless

Partner

10/10

Exceptional

05 Feb 2026

Owen

Fab fan fab fab

8/10

Excellent

26 Jan 2026

Elizabeth

The room was spacious & clean, although in my opion it will need some upgrading in the not too distant future. The sea view rooms should be re-classified as partial sea view, due to the amount of trees blocking it. There is 1 particularly large tree that overhangs the pool, possible attention to the branches, before they crack in a storm & hurt someone. There is serious erosion outside the grounds of this hotel, making it almost impossible to walk along the beach here, plus the sea is extremely polluted. The pool is a good size & clean, but there are not enough loungers, plus the cushions could do with a good scrub, pool towels were available. Outside & along the street there are numerous places to eat & at night it is lined with a market, food is very cheap, alcohol not so, however, you can easily get a meal for 2 with a drink for well under £15, we don't eat much & were paying approximately £9 including beer.
The staff were lovely & helpful nothing too much trouble. A bus stop is just next door for a trip to Georgetown costing about 6+ myr but they don't give change.

8/10

Excellent

06 Jan 2026

peter

Limited breakfast menu / room service / bar menu. no hotel dining venue. Limited drinks options

Partner

10/10

Exceptional

14 Dec 2025

James

Good hotel

8/10

Excellent

10 Dec 2025

Anthony

Lovely room in a great location. Wonderful shower. Great pool.

Partner

10/10

Exceptional

03 Oct 2025

Robert

A lovely modern hotel with excellent and attentive staff. Would definitely stay again and breakfast was superb. Thank you!

Leisure Partner

10/10

Exceptional

24 Sep 2025

lyndal

Lovely hotel, not the cheapest or the one with the best restaurant options but what they offer os a uniwue high service friendly vibe we will definitely return to.

10/10

Exceptional

07 Sep 2025

Nadim

Excellent hotel, very family friendly & with great facilities. Fantastic beach view for sunsets too

Leisure Family

10/10

Exceptional

26 Aug 2025

Alan

OMG one of the best hotel we ever stayed in . We have been to over 30 counties and I can say that Lone Pine would be in our top 5 . All the staff and I mean all the staff always had a smile for me and my second wife . I just wish we could have stayed longer than 6 nights . I am really really going miss this hotel and I know we will be back sooner than later . Again thank you so much to all at the Lone Pine . Stay safe and well and we shall see each other again .

Leisure Partner

10/10

Exceptional

14 Aug 2025

Nicholas

Charming mid-size hotel exuding colonial architectural character. The hotel feels like coming home with the calm ambience. The hotel was excellent all round and nicely located on BTU Ferrenghi. Small touches like balcony bathtub were nice surprise. I would say that some parts of my room need minor maintenance (better cleaning of limescale and one of the sink taps wasn’t working). I would definitely come back to this property for another relaxing stay. Thank you.

Leisure Self

10/10

Exceptional

09 Aug 2025

Ellina

Excellent service!! They catered to all my special requests. Food is delish and reasonably priced! And the hotel rooms are a lovely colonial charm! However the beach infront hotel is not a private beach.

Leisure Friends

10/10

Exceptional

13 May 2025

JOHN

Staff were excellent. Friendly and helpful.
Tommy was excellent.
Had a lovely stay and will visit again.

Leisure Family

10/10

Exceptional

21 Apr 2025

jeanette

Excellent hotel. Staff were brilliant

Friends_and_family Family

10/10

Exceptional

19 Apr 2025

Hui Yin

Love this hotel. Beautiful pool area and very friendly staffs. We loved our dinner at the on-site restaurant and delicious breakfast buffer too! Highly recommend this hotel for a very relaxing stay!

Leisure Family

6/10

Pleasant

18 Apr 2025

Kei Boon

Tale of two halves

There were great things about the hotel so I’ll focus on the two things that really meant something to us but the hotel fell short on these: some gym equipment were out of order and we really wanted to use them. There was no draught beer until our last night !! They had bottled beer. Would’ve been nice to chill out with some beers on tap in the late afternoons.

We also thought that the hotel was advertised as a kid-free resort which was quite an important point for us but there children around although they were mostly well-behaved (so phew !!).

There were a couple of young Instagram posers setting up their shots but they were mostly just cringey to watch so that was quite fun.

Other than that, the pool, breakfasts and rooms were really ace. The hotel staff were all really nice and polite.

Friends_and_family Family

10/10

Exceptional

06 Apr 2025

Stephen

This is a super place to come and unwind - we have stayed here on a number of occasions. Everyone v helpful. Food is good in the hotel and also restaurants and food court an easy walk. Recommended.

Leisure Partner

10/10

Exceptional

29 Mar 2025

Pow Fook

A very friendly, lovely and welcoming staff. Always greet you with a smile and nothing is too much for them. Enjoyed our two weeks immensely.

Leisure Family_with_children

8/10

Excellent

06 Mar 2025

Rebecca

A gem brought back to life

We had a really nice two days at the Resort, the staff were really friendly and welcoming and the location was beautiful. While the Hotel was older, the recent renovation made it feel new and clean.

Friends_and_family Friends

10/10

Exceptional

01 Mar 2025

Kee

Great friendly and relaxed ambience!

Friends_and_family Family

8/10

Excellent

14 Jan 2025

Penelope Jane

Lone pine is a nice place to stay for a quiet vacation, some extra pool chairs wouldn’t go astray… the room had a very mouldy smell due to humidity and constant air conditioning and they tried to help with a different room but they were all the same - they could try cleaning the air con filters… breaky was good, staff were nice but limited English… they had lots of meetings and a wedding while we were there which was a slight inconvenience but, when you pay for a boutique hotel you expect a bit more… they strangely locked the gates onto the beach - one night all of them were locked…. While breaky was ok and there pool/bar menu adequate there is no restaurant at this hotel which means you have to go out for dinner…

Leisure Partner

10/10

Exceptional

07 Jan 2025

Katherine

Returned for another stay at Lone Pine as we enjoyed our previous one with family. Overall great as before and we requested for the highest floor this time. Prefer the view and quietness on the 1st floor

Leisure Family

10/10

Exceptional

26 Nov 2024

Catherine

Great relaxing quiet resort with super friendly staff

Self

8/10

Excellent

19 Nov 2024

Stephen

Lovely staff

6/10

Pleasant

13 Oct 2024

Eric

The hotel itself is nice, but the found after checkout that the staff gave me the wrong number of deposit… very unprofessional

Leisure

10/10

Exceptional

04 Oct 2024

Katherine

My family had a lovely staycation. Peaceful and enjoyed the pool. Had some small issue at check in however staff did their best to arrange for us. Will definitely here.

10/10

Exceptional

28 May 2024

siroj

This is nice and clean. Staff is very helpful and friendly. The distance to town is a little far though. A nice food court with local food nearby.

Leisure Family

10/10

Exceptional

18 May 2024

Scott

Great beach resort with night market nearby

Very nice resort style accommodation, modern and very comfortable. Staff were friendly and helpful. Location is good for the night markets and some restaurant options.

Partner

10/10

Exceptional

12 May 2024

Ian

We had a great time in Batu Ferringhi and at the hotel
Staff were friendly and very polite
An enjoyable stay

Leisure Partner

10/10

Exceptional

17 Mar 2024

Eamon

Attentive and very friendly staff in all areas. Beautiful pool with good facilities. Located right on the beach. Plenty of food options and very short walk to even more choice. Had a lovely stay here. Would definitely return.

Leisure Partner

10/10

Exceptional

27 Feb 2024

Frank

Wonderful, wonderful wonderful.
A really lovely place to stay.

Leisure Self

8/10

Excellent

31 Jan 2024

Verified traveler

Dated but relaxing.

Lovely location right on the beach front. The hotel is slightly dated but offers everything you’d need for a relaxing stay.

Partner

10/10

Exceptional

29 Jan 2024

Robert

Nice and quiet

Nice staff, good location, peaceful , good breakfast

Partner

10/10

Exceptional

21 Jan 2024

Keow Hoon

The resort itself is good for rest and relax for those who are looking for a break especially for city dwellers.

Staff are friendly and helpful.

Leisure Family

10/10

Exceptional

20 Dec 2023

Brian

Great hotel and convenient for beach and restaurants

Partner

10/10

Exceptional

08 Dec 2023

Kim Ling

Property is well maintained, clean and quiet. Beautiful pine trees and near beach. Free breakfast.

10/10

Exceptional

19 Jul 2023

Muhammad Izham

Had the best of time during my 3 nights stay. The breakfast was great, the pool area was great, and we had quality sleeps. Definitely will come again.

Leisure Family

10/10

Exceptional

02 Apr 2023

Yeoh Lee

Nice place

Leisure Partner

10/10

Exceptional

27 Feb 2022

Swee Inn

We have a pleasant and comfortable stay.

Partner

4/10

Poor

10 Nov 2021

Devan

Hotel check in

Hotel entrance and lobby very poor plus not easy to check in

Partner

8/10

Excellent

06 Nov 2021

Zatul Karamah Ahmad Baharul

The room is very cozy and spacious

Leisure Family

10/10

Exceptional

29 Oct 2021

Verified traveler

Excellent experience but not for hotel breakfast

Everything was great except for hotel breakfast, the bread provided wasnt fresh, limited choice ,not worth the price.

Friends_and_family Family

4/10

Poor

26 Apr 2021

Shu Mei

Reception staffs was not wearing their face mask in proper way during pandemic. Services was not up to 4-star standard. Not price worthy.

Partner

8/10

Excellent

18 Oct 2020

Kelvin

Pleasent stay.. beach are clean.. will come back again.

Leisure Family

10/10

Exceptional

17 Mar 2020

Mike

Excellent Facilities and Staff, Best location for the beach.

The most friendly and helpful General Manager.

Leisure Partner

6/10

Pleasant

14 Mar 2020

Carey

Service level is good but the condition of the hotel is disappointing. The building is old, cleanliness is bad as many ants crawling in the room including toilet, sofa and almost everywhere. There was a bad smell from the main drain hole surrounded the hotel.

Partner

8/10

Excellent

06 Mar 2020

Allan

Getting better, slowly

Some improvements have been incorporated after our last visit two years ago, but much more needs to be done.
Renovated rooms very good, but there is a real lack of hanging space.
The swimming pool shower is really dangerous, with the concrete edges sinking into the ground, this was pointed out to Francoise the manager two years ago.
However the staff are very friendly and helpful, if no under trained.
All rooms have a sea view, and this boutique hotel, should be on your must stay list.

Partner

10/10

Exceptional

18 Feb 2020

Verified traveler

Staff are very helpful and pleasant. Pool is very good being nice for swimming or just chilling. Breakfast choice is excellent. Perfect location for night market, restaurants, bus stop, taxi rank, beach and everything else.

Leisure Partner

4/10

Poor

11 Feb 2020

Verified traveler

The bedrooms are very modern and of good design - spacious and bright with a large balcony overlooking the pool (room 316 top floor).
The bungalow dining area is very old and in need of modernisation. Wooden tables/chairs chipped and old-fashioned and many of the chairs which had cream covers on them looked in need of washing. Buffet breakfast was OK with freshly cooked eggs and noddles to order but overall barely 3 star.

Leisure Partner

8/10

Excellent

25 Jan 2020

michael

Designed for a beach holiday

Great location. Enjoyed the pool and breakfast. The downstairs public areas are designed to capture the sea breeze.

Partner

10/10

Exceptional

11 Jan 2020

Verified traveler

The overall look and features of the room were 10/10. Lone pine is stunning, much more beautiful then the other hotels. We love the hotel.. Natural environment, privacy from the main beach. The room is large with balcony over looking the gardens. Breakfast is superb plus Jeeva and the team although the restaurant is busy and keep helping the guest needed. Front office team, Housekeeping team and whole lone pine team is really taking care us. We will come again for our next holiday.

Leisure Partner

8/10

Excellent

01 Jan 2020

SML

It is a historic hotel by the beach, extended multiple times. The rooms sizes are huge and comfortable but the bathrooms need an update and clean. The market eatery on the side of the hotel was convenient but a bit noisy at night. The restaurant staff were friendly but undertrained. Plates were not cleared efficiently at breakfast and the crockery was old.

Friends_and_family Family

8/10

Excellent

31 Dec 2019

KA

This is a nice and relaxed hotel by the beach. It's not on the level of Shangri-la and that is reflected in the price. Room has been updated and is modern. Breakfast could be better.

Leisure Self

4/10

Poor

27 Dec 2019

Jeroen

Not a boutique hotel. Not so well maintained and cleanliness leaves much to be desired. Does not deserve 5 stars.

Friends_and_family Family

10/10

Exceptional

16 Dec 2019

Verified traveler

This was a great spot for relaxation. The amenities ensured a very comfortable stay

Partner

10/10

Exceptional

07 Nov 2019

Verified traveler

I loved everything about this hotel. It's a beautiful property right on the beach and it's very well-maintained. Our room was very clean, comfortable and spacious, and I loved that it opened out to views of the ocean and yet still retained your privacy. I loved the pool - I could spend all day there. The breakfast buffet was very, very good - there was a good variety of quality food, so not your basic fare. And finally, I was most impressed by the staff. They were incredibly friendly, polite, attentive and I could see they took great pride in their work. 5 stars all around.

Leisure Friends

8/10

Excellent

28 Oct 2019

AJ

Love da bed n da pillow..

Friends_and_family Family_with_children

8/10

Excellent

25 Oct 2019

Verified traveler

Always in my favourite list

Lone Pine is always my first choice when i consider staying at batu ferringhi because there have a private pool at the balcony. After having kids this is very convenience for parents as kids can enjoy themselves in any time and the pool all by themself.

Friends_and_family Family

10/10

Exceptional

05 Oct 2019

FudinHashim

Feel like home. Come and visit, yo will experience it.

Leisure Partner

10/10

Exceptional

17 Sep 2019

firda.aufa

Overall, my stay was superb.. Spacious & clean room.. the balcony also clean.. serene place to relax and re-energize youself.. i love it and definitely will come again..

Leisure Partner

10/10

Exceptional

12 Sep 2019

Aquino

LOVED this hotel! Absolutely gorgeous and stunning scenery. Lone pine met its criteria, minus the cleanliness. It kinda lacked in that area, one of my pillows had blood strain on it. Other than that, everything else was great. The staff were friendly and helpful, always ready to assist. The amenities were great! They provide complementary drinks in the minibar, which I wasn’t informed of until the second last day! Location is great, it’s walking distance to get food near by and massage parlour but a little far from George town

Leisure Self

10/10

Exceptional

13 Aug 2019

Malinny

Love everything about this hotel

Spacious room, superd interior, cozy bedding, quiet, tranquility. Loving the plunge pool at the balcony, with beach view & sound

Family

4/10

Poor

11 Aug 2019

Verified traveler

The hotel was facing to the sea, the facility and the atmosphere were good. We arrived at the hotel at noon and finished the check-in process.
The receptionist told us that they would call us when the room was ready. However, when we came back to the hotel at 3 o'clock because of the call, the room was not cleaned. Then we had to wait another one hour in the very hot whether. The staff members were not professional. Moreover, after we entered the room, had towels and coffee cups were not there and we had to call for them. The security box was out of order.

Leisure Friends

8/10

Excellent

07 Aug 2019

Verified traveler

Good location, nice spacious room with balcony. Check the outlook of your room before you move in. Ours overlooked another building which was disappointing. Need new chairs around pool. On site toilet facilities need to be better maintained

Leisure Partner

8/10

Excellent

01 Aug 2019

Verified traveler

Our new favourite hotel in Penang. Rooms are nice and large and makes good use of space. Tubs in the balcony are a nice touch. However our room had a lot of ants so could do with some pest control.

Don't expect much on the F&B front. Options are limited even at breakfast buffet. Feels a bit understaffed as we were there on a weekday but still had to wait for baggage assistance and dining service.

Overall good hotel with a lot more privacy compared to the 2 Shangri Las that flank the beach and great for families with young kids who want a bit more peace and quiet.

Leisure Family

8/10

Excellent

31 Jul 2019

Verified traveler

The place is serene for those who wants a quiet place to relax.

Leisure

10/10

Exceptional

30 Jul 2019

Verified traveler

Excellent hotel in a quite setting close to beach and markets

Leisure Partner

10/10

Exceptional

24 Jul 2019

travelgeek

spacious room
love the balcony bathtub....

Leisure Partner

10/10

Exceptional

14 Jul 2019

Mikael

Charming British colonial era bungalow as the venue for breakfast.
Environment was relaxing with great service from the attentive staff.

Leisure Family_with_children

8/10

Excellent

14 Jul 2019

Kei Boon

Good hotel but lots of room for improvement

This is my third stay at this hotel but my first time as part of a couple's short break. Parts of the hotel are newly refurbished and in good condition. However, some parts of it- such as the Batu Bar- is looking a bit tired and in need for some updating. Overall, the service in the bar could be a lot better. Two nights, we had to go find someone to pour us a drink. The bar was simply not manned. We also saw another couple help themselves to drinks behind the bar, knowingly shrugged at us and walked back to their room.

I really like the pool as it's not designed as a children's pool like some of the other bigger-name hotels around the area.

The room we had- which was large room with a king bed and an adjoining smaller room with a day bed- was fantastic. I particularly liked the layout of the ensuite which was generous and allowed you to move around comfortably.

The room service staff was friendly and helpful.

The buffet breakfast had a good range and was tasty but just wasn't blow-your-mind excellent, especially when you consider all the amazing food you can find on this little island.

We avoided the beach as it just wasn't that great. Not far from the hotel, a we saw a digger digging out what appeared to be an attempt to drain a sewer stream into the sea. That completely put us off from even thinking about going into the sea.

Partner

10/10

Exceptional

29 Jun 2019

Vance

Everything including the rooms, facilities, atmosphere, surroundings and staff is perfect for a relax-and-chill vacation. Came here for a wedding and didn’t expect the place to be so beautifully designed and presented. Would definitely come back here again if I were to visit Penang again for a getaway and to see the country. Highly recommended if you’re looking for an easy and free hotel resort to spend some quality time with loved ones or friends :)

Friends_and_family Partner

8/10

Excellent

26 Jun 2019

Verified traveler

Fantastic deluxe sea facing room with a sitting room, bedroom, balcony with sunken bath, 2 large screen tvs and a big bathroom. Lovely pool area

Leisure

10/10

Exceptional

18 Jun 2019

Verified traveler

PEACE AND RELAX

Leisure Family

8/10

Excellent

13 Jun 2019

Verified traveler

Room cleaness need to improve

Leisure Family_with_children

10/10

Exceptional

01 Jun 2019

Verified traveler

The all staff were attentive and friendly.

Everything was perfect. We completely enjoyed our stay!!!

Special \"Thank you \" to Anabel, who was very professional and helpful.

Leisure Partner

10/10

Exceptional

26 May 2019

Verified traveler

Beautiful swimming pool and nice cold beer and a good location.

Leisure Self

6/10

Pleasant

20 May 2019

JOONKEAT

Room is spacious and clean, front desk is very friendly and always carries with a smile.

However, the breakfast needs to be improve especially the cold cut area, can always see some small flies around these cold cut, cheeses and fruits

Partner

10/10

Exceptional

03 May 2019

Verified traveler

Loving the serenity of the area. Manager & Staff are all helpful and friendly. Privacy and quiet compared to other area. Clean beach.

Leisure Family

10/10

Exceptional

30 Apr 2019

Verified traveler

Great service. Nice view

Leisure Family

10/10

Exceptional

28 Apr 2019

Ton

be back again and again

have been 3 times before to this hotel has had a revamp and is more stylishbut service friendly staff grat breakfast the some luv luv luv our stay here will be back ton and bec illarietti

Partner

10/10

Exceptional

13 Apr 2019

David

Well presented and well managed and run. Great facilities and with direct access to the beach.

Leisure Partner

10/10

Exceptional

13 Apr 2019

Aly

Top notch stay

Amazing place and service! Must come back here. I recommend to anyone who wants to have superb service and enjoy the beautiful beach

Partner

8/10

Excellent

05 Apr 2019

Verified traveler

Rooms clean nice and comfortable and staff brilliant with us very helpful at all times whould definitely recommend for anybody

10/10

Exceptional

04 Apr 2019

Melinda

Top notch service, elegant grounds, well worth it

Absolutely wonderful attentiveness, was there for my birthday and they brought decorations and cupcakes to my room! Thank you! Beautiful grounds with hammocks and lovely trees, room was top notch with local touches (sarongs to borrow in the bathroom, alongside your robes). Buffet breakfast was plentiful and tasty, and some monkeys graced the area at a comfortable distance. Beach front is private; there is indeed a lively bar adjacent to the property that, because of rain, had some late night fireworks the night we were there that were really noisy — if the music is really a problem for you the concierge assured us that if you call down, they will call in the complaint. (The irony is that because Lone Pine’s property is so beautifully large and lawned, there’s nothing to absorb the sound). Fully enjoy relaxation here with that nearby but not in your face Batu Ferringhi vibe!

Friends

10/10

Exceptional

30 Mar 2019

Verified traveler

Very good overall
Will come again
Recommended to stay here with ur love one ❤️

Leisure Family

8/10

Excellent

29 Mar 2019

YS

Pros:

- location: McD, KFC, Food Centre, Shuttle Bus to Hard Rock Cafe are within walking distance

- located on the beach

- good size bedroom

- large swimming pool, outdoor jacuzzi pool + kids pool

- lots of nature to be appreciated around the hotel grounds ie. birds, monkeys

Cons:

- rooms really need to be cleaned better upon check-in, especially since the Front Office is very sticky with check-in / check-out times

- slow F&B service and very limited dinner menu

- housekeeping needs improvement

5-star hardware, that’s running on 3-star software.

Business_and_leisure Family_with_children

8/10

Excellent

10 Mar 2019

Christopher

Wonderfully relaxing, super casual hotel

A really lovely causal environment, nicely shabby-chic and supported by wonderfully attentive staff. Beach was slightly spoilt by a jellyfish problem (at the time of our visit) and a sewage situation that was being dealt with ... a little further up the beach!

Partner

8/10

Excellent

27 Feb 2019

Verified traveler

The staff and general ambience of the hotel is good, however the buffet breakfast is quite poor and in need of a huge step up so it's on par with the standards of being one of the best boutique hotels around.

Leisure Partner

8/10

Excellent

24 Feb 2019

Verified traveler

The staff were wonderrful.
A nice hotel.
Location very good.

Leisure Partner

8/10

Excellent

22 Feb 2019

Verified traveler

The Lone Pine has been a lovely hotel for many years. It is unique in that it maintains the quiet elegance of the past, the colonial architecture, lush gardens and of course the Pine trees that help make it so attractive. Staff is very helpful, warm and caring. It is a quiet friendly place; perfect for a couple or family looking for a quiet, relaxing holiday without all the bells and whistles and general noises of your regular modern beach resort. It could improve lunch and dinner menu and the Batubar is a bit of a let down, but all in all it is a different and very relaxing experience.

Friends_and_family Partner

6/10

Pleasant

11 Feb 2019

Seok hoon

Great property but need to improve on management!

Our second stay in Lone pine after 4 years.
We returned because we like the location and accessibility to the beach.
This time was not as good as our first visit because the property was not properly maintained especially the gym ( not motivated to use) , the pool was dirty and the room itself has few defects. Front desk check in and check out was not efficient .
In the evening and morning we always hear people from above our room stomping the floor, dragging the chairs, disturb our rest . We called front desk many times to assist but to no avail.
Service staff at the breakfast are better and friendly.

Partner

8/10

Excellent

04 Feb 2019

Janet

The sea view room was very spacious and comfortable and kept clean and replenished by the friendly staff. A special mention for Reva on reception who couldn't do enough for us and always greeted us with a beautiful smile when we came down for breakfast. The breakfast was good and varied with many local and western dishes in offer, we even had entertainment a couple of mornings when the local monkeys came to have a look at us. Lone pine could be a beautiful resort but is looking a little shabby especially around the breakfast area and the sunbeds need replacing. At busy times there are not enough of them and the best ones are taken by 7.30 when the staff put towels on them for some of the guests, even though there are signs asking you not to reserve them. There are lots of restaurants in the immediate area and the buses are frequent and easy to catch it you want to go into Georgetown for a change.

Partner

10/10

Exceptional

28 Jan 2019

Verified traveler

I really can't fault this hotel,yes it needs updating a little in some areas,but it's very clean,well maintained,lovely friendly staff.

The hotel is set in beautiful pine clad gardens right next to the beach,it's lovely lying on your bed listening to the waves and the lovely birds in the trees.

The food at buffet breakfast is excellent,and I love the pool....for the price I think the whole set up is fantastic!!

8/10

Excellent

23 Jan 2019

Sc

Spacious, nice looking but not well kept- hair, molded stains at corners of bathroom and shower room, paint faling apart. Staffs are very friendly

4/10

Poor

05 Jan 2019

Karen

So diaspointing we moved hotels!

Sadly not a great stay. We had booked for 5 nights and moved hotel after the first night. The room was fine, although not as clean as it could be, it was big. The welcome to the hotel was very good, the staff were friendly and efficient. Unfortunately everything else was not as advertised and very disappointing. Despite good internet reviews, the restaurant is all but non existent: dirty, barely a menu, certainly nothing if you have any dietary issues, doesn’t look anything like the photos on their website or other booking sites, staff have no idea what’s going on. The bar is nice but dirty and the staff couldn’t find a bottle opener for a beer so I opened it myself from another bottle! The pool has trip hazards everywhere and is just old and tired. For £150 more over our whole stay, we moved to the Shangri-La La down the road which was night and day in comparison. Such a shame as the reviews seem to be generally good on the internet but our experience was very disappointing.

Family

8/10

Excellent

01 Jan 2019

Verified traveler

Lovely hotel well situated in the town and right next to the beach. Quite a lot of noise from the motor boats and jet skis which didn't make for a peaceful stay. The room was spacious and very comfortable. Staff were friendly and helpful. Lovely sunsets.

8/10

Excellent

29 Dec 2018

Verified traveler

The Lone Pine is a very good hotel right next to the beach. The staff were excellent, very helpful & a smile for all guests. The breakfast & the restaurant food were very good with plenty of choice & variety. The room was spacious with a very comfortable bed & pillows. Shower was powerful & the water hot.The wi fi was very good as was the a/c . The hotel is only minutes walk from good restaurants & cafes of which there are many.We stayed from December 17th till the 24th & had no problems or complaints . Would recommend the Lone Pine for a very restful break.

6/10

Pleasant

20 Dec 2018

SGG

There was water leaking from the ceiling on the first night of the arrival.
It took three hours to deliver a pillow, not until 11:30pm. The operator was not on duty till 9:00am in the morning while the front desk staff picking up phone at night could not answer simple question. In short, good hardware , good location but poor services.